About the Company

Gemini is a global crypto and Web3 platform founded by Tyler Winklevoss and Cameron Winklevoss in 2014. Gemini offers a wide range of crypto products and services for individuals and institutions in over 70 countries.

Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we help you buy, sell, and store your bitcoin and cryptocurrency. 

At Gemini, our mission is to unlock the next era of financial, creative, and personal freedom.

In the United States, we have a flexible hybrid work policy for employees who live within 30 miles of our office headquartered in New York City and our office in Seattle. Employees within the New York and Seattle metropolitan areas are expected to work from the designated office twice a week, unless there is a job-specific requirement to be in the office every workday. Employees outside of these areas are considered part of our remote-first workforce. We believe our hybrid approach for those near our NYC and Seattle offices increases productivity through more in-person collaboration where possible.

The Department: Platform

Our Platform organization’s purpose is to enable Gemini to scale effectively and empower our engineering teams to focus on building innovative financial products and experiences for individuals around the world. Platform focuses around building a scalable and secure foundations platform, enabling Engineering to deploy, validate, and operate their services in production, improve resiliency of the service and increase organizational efficiency by reducing operational toil and increase system efficiency through architectural evolution.

The Platform Team is responsible for partnering with Gemini’s other engineering teams to ensure all our systems are architected, engineered and deployed to be resilient, reliable, and performant.

The Role: Staff Network Engineer

As a Network Platform Engineer, you will be focused on developing, and maintaining Gemini’s Network Infrastructure which includes cloud services and on-premise facilities (datacenters and offices). You will be working closely with peers on the Platform, Security, and Development teams, as well as business stakeholders to build a highly scalable and resilient network infrastructure for always on availability.

Responsibilities:

• Develop, implement and support AWS multi-VPC, multi-region cloud network infrastructure
• Evaluate and implement new network infrastructure and topologies
• Utilize automation (Terraform/Terragrunt/Ansible) to improve productivity, workflow, and technology deployment
• Continually drive improvements in network performance to support various business services
• Troubleshoot infrastructure and application performance issues, find and improve performance bottlenecks
• Participate in the team's on-call rotation

Minimum Qualifications:

• 5+ years of experience with large-scale multi-VPC AWS Network Architecture and integration (Terraform, Ansible, etc)
• Strong understanding of networking principles, protocols, and technologies (TCP/IP, DNS, VPN, VLAN, BGP, HSRP, VRFs, IGMP, OSPF, BGP, etc)
• Experience with network security concepts and technologies, including firewalls, IDS/IPS, encryption, and access controls
• Experience with designing and implementing network architectures using Amazon Transit Gateway to manage direct connect networks and inter-region routing
• Good understanding of network design principles, including segmentation, load balancing, fault tolerance, and performance optimization
• Experience with ANF, ALBs, NLBs, Global Accelerator, AWS WAF and Shield for Ingress traffic control from the Internet
• Experience in zero trust environments
• Experience with IaC concepts and tools such as Terraform, Ansible, and Pulumi for provisioning and managing infrastructure resources
• Knowledge of Network Management and Analytical tools such as Splunk, Prometheus, DataDog, Grafana, flow logs, cloudwatch, etc
• Experience with Kubernetes and Service Mesh technologies, Istio, Envoy, Linkerd, etc
• Experience with Linux, performance, interfaces, routing, and firewalls
• Understanding of all aspects of TCP/IP networking, troubleshooting, and analysis
• Strong collaboration skills for effective communication with cross-functional teams, including developers, Platform Engineers, security teams, and business stakeholders
• Solid organizational skills, attention to detail and excellent communication skills

Preferred Qualifications:

• Robust experience in a fast-paced financial services or financial trading environment or Large-Scale Web presence company
• Multi Cloud Knowledge (eg. AWS, GCP)

It Pays to Work Here

• Competitive starting salary
• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401K with company matching
• Paid Parental Leave
• Flexible time off

Salary Range: The base salary range for this role is between $152,000 - $190,000 in the State of New York, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.

About the Role:

We are seeking a Lead Site Reliability Engineer to help build a reliable web experience for our users. We believe that moving fast is our competitive advantage, and enables us to better serve our users. We also know that the faster we move, the more likely we are to break things.

You Will:

• Design and implement SRE practices ensuring availability, scalability and observability of production systems with a strong focus on excellent customer experience
• Actively seek and identify opportunities to improve the availability and performance of the system by applying the learnings from monitoring and observation
• Use automation extensively to design, configure, manage, and monitor systems in support of our product development teams
• Understanding of Infrastructure and infra automation (Infrastructure as Code)
• Manage incidents and emergency response, track outages, ensure data integrity and engineer releases to promote safe, efficient and rapid deployments
• Handle emergency response either by being on-call or by reacting to symptoms according to monitoring and escalation when needed
• Improve the codebase by resolving logic issues, deprecating unused code, etc.
• Implement monitoring, logging, alerting and SLO Reporting
• Identify Service Level Indicators (SLIs) that will align the team to meet the availability and performance objectives
• Perform and run blameless RCAs on incidents and outages aggressively looking for answers that will prevent incident reoccurrence
• Provides reviews on design documents from internal and external teams
• Performs more-complex tasks using highly-specialized knowledge and advanced business experience
• Resolves complex tickets in creative manners
• Develops and leads large and highly-complex cross-functional projects or programs 
• Determines solutions to blockers, identify tasks, and developing solutions as appropriate
• Responsible for at least for 1 major delivery domain and accountable for all the aspects of SRE for that domain
• Develops standards, tools, and knowledge requirements for skill and career development

You Have:

• 10+ years as a software engineer, shipping production code
• 5+ years of experience as a Site Reliability Engineer or Production support Engineer
• Bachelor's degree in Computer Science, Engineering, or related field, or relevant years of work experience
• Experience with service-oriented architectures and microservices at scale
• Strong proficiency with RDBMS databases (PostgreSQL, MySQL, SQL Server, etc.)
• Strong proficiency in SQL scripting
• Proficiency developing in one or more languages such as Java, Kotlin, Python, and/or others
• Ability to use containers and orchestration frameworks (Kubernetes, Docker, Container registries etc.)
• Knowledge of CDN, typescript frameworks, and GQL.
• Knowledge and good understanding of any pub/sub / Queue messaging systems 
• Proficiency in Git or other VCS
• Experience with configuring, customizing, and extending monitoring tools (Datadog, Prometheus, New Relic etc.)
• Excellent debugging and troubleshooting skills
• Strong technical competency, with a data-driven analytical approach towards solving complex challenges
• Have a systematic problem-solving approach, coupled with strong and effective communication skills and a sense of drive
  • Nice-to-have: Experience with Terraform or other IAC tools such as Chef, Puppet or Ansible

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims & hers & Apostrophe online products
• 401k benefits with employer matching contribution
• Offsite team retreats

#LI-Remote

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

 
Overview:

LivePerson is looking for a Devops engineer for the GPT (Global Product & Technology) Division. You will be part of the LiverPerson SRE team building and managing highly available, distributed systems. You will have the opportunity to be part of a strong team and enjoy the work environment of a start-up, with a robust product and the benefits of a leading company in its field.

You will: 

• Ensure product high uptime and reliability 24x7.
• Manage Linux servers in a multi-cloud environment
• Manage high availability Kubernetes resources using Helm charts
• Assist with deploying upgrades and patches using Chef/Ansible/Puppet/Helm
• Monitoring and troubleshooting warnings and alerts related to the reporting platform’s performance
• Develop monitoring resources and alerting systems such as Grafana, Prometheus, Kibana, DataDog and PagerDuty
• Coordinate with DBA and developers to manage SQL and NOSQL database systems, including MongoDB, ElasticSearch, Postgres, MySQL and others
• Managing message bus systems such as Kafka and Pulsar
• Build and maintain CI/CD pipelines using Jenkins/Gitlab/Teamcity

You have:

• Minimum 3+ years of experience of managing cloud based production environment (AWS, GCP, Azure, etc)
• Highly experienced working in the Linux environment, good scripting in Bash / Python.
• Highly experienced working configuration management systems like OpsCode Chef, Ansible, Puppet,  etc.
• Strong experience in Terraform, CloudFormation or other IAC
• Experienced in SQL, including DDL and complex queries
• Experienced working in the Kubernetes platform
• Experience working in a microservices architecture using a message bus
• Good knowledge of CI/CD pipelines orchestrators like TeamCity, Jenkins, Gitlab
• Ability to integrate security best practices into the SRE workflow.
• Highly motivated and independent.
• Team player and excellent interpersonal Skills.
• Excellent written and verbal communication skills.
• BS in Computer Science or a related field, or equivalent work experience.
• A strong background in cloud, network and application security and compliance
• Experience with GPT or other LLMs a strong advantage

Benefits:

• Health: medical, dental, and vision
• Time away: vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources
• Equal opportunity employer
• #LI-Remote

Why you’ll love working here: 

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Oddball believes that the best products are built when companies understand and value the things they are working on. We value learning and growth and the ability to make a big impact at a small company. We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space. 

We are hiring a DevOps Engineer to work on a pivotal Federal program that is making a positive impact on millions of Americans' daily lives.

What you'll be doing:

Working hand in hand with great devops engineers building out devops best practices in the federal space. This will include creating and documenting CI/CD jobs, creating infrastructure with terraform, writing ansible playbooks, and building tools.

What you’ll bring:

• In-depth experience with config management tools like: Chef, Ansible, Puppet, SaltStack
• The ability to create and support AWS environments
• Experience working with and supporting Terraform or other IaC tools (CloudFormation, Pulumi, etc)
• Skill in developing and improving CI/CD scripts and services for development and deployment
• Desire and ability to mentor and train other engineers
• Experience supporting web technologies and websites running on Kubernetes
• Experience in containerization and containerization tools like Docker, Containerd, Podman, or Kaniko
• Experience supporting web technologies and websites running Apache or NGINX
• Experience with Linux operating systems including installing, configuring and troubleshooting
• Experience in SQL architecture such as MySQL, PostgreSQL or MS-SQL
• Datadog, Trivvy and Venafi experience strongly preferred

Nice to have:

• Experience in scripting with Python
• Experience in managing or configuring data science tools (AWS SageMaker, Posit Workbench, Quicksight, AWS Glue)
• Experience with setup and managing Data Warehouses or Data Lakes (AWS Redshift, AWS Athena)
• Experience in cloud and infrastructure monitoring/observability tools such as Splunk, Grafana, Prometheus, Cloudwatch

Requirements:

• Must be a US Citizen and able to work domestically 
• Must be able to  attain low-level security clearance 

Education:

• Bachelor’s Degree

Benefits:

• Fully remote
• Annual stipend
• Comprehensive Benefits Package
• Company Match 401(k) plan
• Flexible PTO, Paid Holidays

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities:

Oddball is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact an Oddball HR representative to request such an accommodation by emailing hr@Oddball.io

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Compensation:

At Oddball, it’s important each employee is compensated competitively and fairly. In alignment with state legal requirements. A range for the included position is listed below. Be advised, actual offer details are determined by job category, job location, and candidate skill level.

United States Wage Range: $100,000 – $160,000

Job Title: Software Engineer,

Department: Engineering

Location: Remote, India 

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

Acquia’s products run 100% on Amazon Web Services using EKS, EC2, CloudFormation, Terraform and various other technologies and best practices. Since each product is built and maintained by its own engineering team, the ideal candidate for this position would need to be proactive in familiarizing themselves with those services and have the ability to coordinate and collaborate with multiple teams.

About the Team:The Observability team plays a pivotal role in ensuring the smooth functioning and performance optimization of all our systems. We are a dynamic team of engineers dedicated to providing centralized Observability solutions to empower all teams within the company. Acquia is seeking an Associate Software Engineer who can help lead our efforts to revolutionize the way we build, test, operate and monitor our cloud-based products and services. 

As a Software Engineer, you will…

• work on a wide range of core internal systems, tooling and automation around logging, monitoring and traceability
• work with your team to develop far reaching modules that have scalability and availability at their core
• contribute to our efforts to revolutionize the way we build, test, operate and monitor our cloud-based products and services
• maintain an understanding of system functionality and architecture, with a strong focus on the operational aspects of the service (availability, performance, change management, emergency response, capacity planning, etc)
• collaborate with your team members to review their work and have your work reviewed in turn
• work with other teams in deciding, developing integrations with other subsystems
• participate in Scrum software development lifecycle
• provide product support to internal and external stakeholders
• work in a team environment where your team owns and operates the services you build

You’ll enjoy this role if you…

• like solving complex challenges for scalable, low latency systems
• enjoy solutioning for a Cloud native environment
• enjoy collaborating with multiple stakeholders
• have a passion for DevOps

 What you’ll need to be successful…

• Have 3+ years of software development experience with time spent working on Cloud technologies (AWS, Google Compute, Azure)
• Familiarity with Kubernetes
• Understanding of programming languages such as Golang, PHP, Ruby or similar.
• Comfortable navigating unix/linux based operating systems
• Familiarity with Sumo Logic, New Relic, Dynatrace, Cloudwatch, Splunk, Nagios.
• Strong interest in building and operating distributed systems and/or service oriented architectures.
• Passion for Devops processes and tools (Jenkins), distributed configuration management systems (Ansible, Puppet) and maintaining infrastructure as code (Terraform, Cloudformation)
• Strong communication and collaboration skills.
• Ability to work effectively in a team setting.

Extra credit if you…

• Certifications in relevant technologies (AWS, CKAD, CKA, etc)
• Have hands on experience with Docker, K8s or equivalent
• Have a mindset to automate repetitive tasks  

Acquiais an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

Nextiva is currently seeking bright and talented individuals for a Linux Systems Administrator position. The Linux Systems Administrator is responsible for supporting the day-to-day activities of Nextiva’s physical, virtual, and cloud servers running various flavors of the Linux operating system. The role is predominantly focused on problem resolution, enhancement request fulfillment, proactive monitoring, and preventative maintenance. In addition, the Linux SysAdmin will be responsible for automating common to complex tasks, overseeing patch management and deployment, multi-level troubleshooting and various other related activities.

Key Responsibilities

• Ensure the availability and reliability of production, staging, and development servers and virtual machines meets the business needs
• Troubleshoot issues and problems related to Linux OS, services and applications, networking, VMware, storage, and other related components
• Collaborate with network engineering, software engineering, SRE/DevOps and others, to resolve incidents and outages
• Maintain a robust patch and lifecycle management strategy to minimize security vulnerability exposure and maximize supportability
• Manage and deploy virtualized instances running Linux and Windows
• Write Ansible playbooks to facilitate automation
• Monitor servers and infrastructure to proactively identify potential issues and outages, before they happen
• Build, maintain, and promote strong technical documentation
• Collaborating with and cross-train other administrators to guarantee transfer of knowledge

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related work experience
• 8+ years of experience in Linux systems administration, including both Red Hat and Debian based operating systems
• Strong experience with VMware virtualization platform and vSphere management
• Strong experience writing automation with an emphasis on Ansible
• Strong awareness of networking and internet protocols including TCP/IP, DNS, SMTP, HTTP and distributed networks
• Working knowledge of physical and virtual storage concepts, including iSCSI
• Working knowledge of common web services including Nginx, Apache, and Tomcat
• Working knowledge of public clouds such as AWS, GCP, and Oracle Cloud
• Experience with monitoring and logging tools like Datadog, Solarwinds, Kibana, Filebeat
• Experience working with Atlassian products such as Jira, Confluence, and Bitbucket
• Excellent time management skills with the proven ability to prioritize, handle multiple tasks, and work under tight deadlines while delivering high quality results
• Demonstrate good judgment in solving problems, identifying problems in advance, and proposing solutions
• Highly organized, detail oriented, adaptable and quick-thinking with a proactive approach, an enterprise focus, an understanding of shifting business needs and the ability to change priorities with ease
• Excellent written and verbal communication skills with the ability to communicate knowledgeably and effectively
• Ability to excel both individually and as a team player in a fast paced, self-directed, constantly evolving environment
• Flexible availability for on-call support during non-peak hours

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $94,000 – $167,000. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-RQ1   #LI-REMOTE

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview:

LivePerson is looking for a Site Reliability/DevOps Engineer for the GPT (Global Product & Technology) Division. You will be part of the LivePerson SRE team building and managing highly available, distributed systems. You will have the opportunity to be part of a strong team and enjoy the work environment of a start-up, with a robust product and the benefits of a leading company in its field.

You will: 

• Lead a team to ensure product high uptime and reliability 24x7.
• Give technical leadership and support to your team and stakeholders such as development teams, data team, and leadership.
• Being hands-on with your team on day to day operations of cloud environments, Kubernetes platform, data and messaging platform, and security/compliance

You have:

• Minimum 7+ years of experience of managing cloud based production environment (AWS, GCP, Azure, etc)
• Strong verbal and written communication skills, proficient in collaborating with various stakeholders
• Solid hands-on experience and understanding of system architecture
• Highly experienced working in the Linux environment, good scripting in Bash / Python.
• Highly experienced working configuration management systems like Puppet, OpsCode Chef, Ansible, etc.
• Strong experience in Terraform, CloudFormation or other IAC
• Strong experienced in SQL (including DDL and complex queries) and managing SQL and NOSQL database systems, including MongoDB, ElasticSearch, Postgres, MySQL and others
• Strong experienced working in the Kubernetes platform and Helm
• Strong experience working in a microservices architecture using a message bus such as Kafka and Pulsar
• Experience in monitoring resources and alerting systems such as Grafana, Prometheus, Kibana, DataDog and PagerDuty
• Good knowledge of CI/CD pipelines orchestrators like TeamCity, Jenkins, Gitlab.
• Highly motivated and independent.
• Team player and excellent interpersonal Skills.
• BS in Computer Science or a related field, or equivalent work experience.
• A strong background in cloud, network and application security and compliance
• Experience with GPT or other LLMs a strong advantage

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

The Enterprise Platform Engineering team supports the platforms used day in and day out by Cruisers. From the laptops and desktops that enable developers to the tablets and phones that empower operations our team’s impact is far reaching.

We are looking for a hardworking engineer who specializes in Microsoft technologies to help us execute on the EPE team’s roadmap, deliver an outstanding experience for our users, and support the growth and development of the Microsoft environment, including the Windows platform.

What you’ll be doing:

• Design and deliver components of Microsoft Windows-based infrastructure to improve availability, scalability, and latency Cruisers rely on everyday

• Implement solutions to help secure and scale our Microsoft Windows configuration management for services such as Active Directory, SCCM, PKI, etc with prioritization on automation.

• Identify opportunities to enable self-service and workflow automation to support the team with day-to-day requests

• Define and improve observability capabilities related to Windows-based infrastructure

• Develop and maintain configuration policies and compliance enforcement across IT

• Provide tier-3, 4 support for Microsoft systems as an escalation path from IT Operations or Security

• Own and report on the health of the Microsoft Windows Server environment, from patch coverage to performance baselines

• Collaborate with various technical and non-technical teams to translate requirements into components of service architecture

• Participate in on-call rotation

What you must have:

• Proven experience in the administration, configuration, and support of Microsoft Windows as a platform at scale

• Deep understanding of Active Directory, SCCM, PKI, DNS, and leveraging Powershell scripts for its management and automation.

• Experience leveraging InTune and AzureAD.

• Experience using infrastructure-as-code and configuration-as-code methodologies to manage Microsoft Windows platforms

• Solid understanding of DevOps methodologies with a strong desire to automate everything

• You have experience using Git and CI/CD to improve the quality and release cadence of changes

• Experience managing Windows-based infrastructure in public clouds (AWS, GCP, Azure)

• You maintain a security mindset when engineering solutions to complex problems

• Comfortable with scripting and programming languages such as Powershell and Python

• The ability to multitask and prioritize tasks, own and drive projects effectively in a fast-paced environment

• Empathy for end users and a desire to provide a quality user experience

Bonus points!

• Direct experience with GCP and leveraging cloud concepts to deploy Windows-based workloads

• Experience integrating workflow automation tools (ex. Rundeck, StackStorm) to manage Windows-based infrastructure

• You have experience deploying and/or managing virtualization (MS Hyper-V or VMWare) platforms

• Experience leveraging InTune for cloud based observability and configuration management of Client platforms

• You have managed Windows with Ansible in addition to standard Windows-built configuration management tools 

• You have experience using HashiCorp tools (Vault, Terraform) in Windows-based environment

• Experience developing production level services in enterprise environments

The salary range for this position is $126,000 - $185,300. Compensation will vary depending on location, job-related knowledge, skills, and experience. You may also be offered a bonus, long-term incentives, and benefits. These ranges are subject to change.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

Be part of a team which incorporates all aspects of software engineering Back-end & Front-end, Automation and CloudOps.
Our target is to ensure and promote business up-time, by delivering a set of internal micro services which will promote better availability, quality and system resilience across the Conversational Cloud platform.  

Team Technologies and Programming Stack:

• NodeJS, React and Python, Vue, Java, Ansible. 
• Kubernetes, Docker, Jenkins, Groovy
• ElasticSearch and MongoDB

You will: 

• Develop and maintain micro services by demonstrating outstanding programming practices.
• Design reviews for all key/complex designs and lead in research and development of open source and custom code.
• Inspire the team on technical topics, standards and abilities.
• Overall system perspective, understand the system architecture and components.
• Collaborate with software engineers, product experts and customer success to identify problems and come up with solutions.
• Partner closely with leaders across LivePerson to drive a culture of operational excellence by providing data driven insights, and deliver solutions adopted by engineers across the organization.

You have:

• B.Sc in Computer Science or equivalent.
• At least 4 years of experience as a backend and frontend engineer - Must.
• Proven experience with programming languages NodeJS/React - Must.
• Proven experience with NestJS, TypeScript, Vue & GPT4o Prompts  - Advantage
• Experience with automation of infrastructure systems (Ansible) and integration tools (Jenkins) - Advantage.
• Proficient with Docker and Kubernetes as part of CI/CD pipelines - Advantage.
• Cloud providers experience such AWS, GCP - Advantage.

Benefits:

• Health: medical and mental.
• Time away: vacation, national/religious holidays and five personal days.
• Financial: ESPP, lunch meals cards.
• Family: parental leave
• Additional: exclusive perks and discounts
• #LI-Remote

Why you’ll love working here: 

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.