LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview:

The Observability Platform team is building a state of the art system for logging, motoring, and tracing across cloud and on-prem data centers. We’re looking for an experienced Senior DevOps engineer to lead our Logging and Monitoring, ensuring robust, scalable solutions within our Google Cloud Platform. In this role, you will be helping to bring systems to life that give superpowers to an entire organization of software developers.

You will:

• Lead the planning, execution, and manage our observability infrastructure, which processes trillions of observability events (logs, traces, metrics) daily.
• Create and manage monitoring, logging, and alerting systems utilizing various technologies such as GrafanaLab, CaptainHook, Zabbix, fluentd, filebeat, ELK, Kafka, Prometheus, OpenTelemetry, and other related tools.
• Design and develop parts of a highly scalable software observability platform which manages trillions of observability events (logs, traces, metrics) per day.
• Develop and maintain Kubernetes Helm charts that deploy hundreds of pods across nodes every day.
• Collaborate closely with DevOps teams in delivering cloud solutions aligned with our observability platform.
• Ensure high availability and performance of observability platforms and tools.
• Design and develop end-to-end Synthetic Tests Monitoring solutions on GCP. with self-service capabilities for engineering teams.
• Participate in on-call rotations.

You have:

• Bachelor's degree in Computer Science, Engineering, or related work experience.
• 5+ years as DevOps Engineer (or equal role) with a passion for technology and strong motivation and responsibility for high reliability and service level
• Proficient in Kubernetes and containerization technologies (Docker, etc.)
• Extensive experience with observability tools such as GrafanaLab, CaptainHook, Zabbix, Fluentd, ELK, Kafka, and Prometheus.
• Familiarity with infrastructure as code (IaC) tools like Terraform, Ansible, or CloudFormation.
• Experience with cloud platforms (AWS, Azure, GCP) and their services related to computing, storage, and networking - preferred GCP.
• Strong programming skills in one or more languages (Bash, Python, Go, etc.).
• The ideal candidate will have experience with OpenTelemetry Collector and Grafana Agent.

Benefits:

• Health: Medical, Dental and Vision
• Time away: Vacation and Holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer
• #LI-Remote

Why you’ll love working here:

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson: 

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

 Overview:

The Observability Platform team is building a state of the art system for logging, motoring, and tracing across cloud and on-prem data centers. We’re looking for an experienced Principal DevOps Lead to head our Logging and Monitoring, ensuring robust, scalable solutions within our Google Cloud Platform. In this role, you will be helping to bring systems to life that give superpowers to an entire organization of software developers. 

You will: 

• Lead the design, implementation, and maintenance of our observability infrastructure.
  which manages trillions of observability events (logs, traces, metrics) per day.
• Develop and manage monitoring, logging, and alerting systems using GrafanaLab, CaptainHook, Zabbix, fluentd, filebeat ,ELK, Kafka, Prometheus, OpenTelemetry and related technologies.
• Provide strategic direction and leadership to the Logging and Monitoring team
• Design and develop parts of a highly scalable software observability platform which manages trillions of observability events (logs, traces, metrics) per day.
• Develop and maintain Kubernetes Helm charts that deploy hundreds of pods across nodes every day.
• Collaborate closely with DevOps teams in delivering cloud solutions aligned with our observability platform.
• Ensure high availability and performance of observability platforms and tools.
• Partner with vendors, and stay up to date with emerging technologies around observability, improving your own skills and those of the team around you.
• Design and develop end-to-end Synthetic Tests Monitoring solutions on GCP. with self-service capabilities for engineering teams.
• Located in Bulgaria

You have:

• Bachelor's degree in Computer Science, Engineering, or related work experience.
• 6+ years as DevOps Engineer (or equal role) with a passion for technology and strong motivation and responsibility for high reliability and service level
• Proficient in Kubernetes and containerization technologies (Docker, etc.)
• Extensive experience with observability tools such as GrafanaLab, CaptainHook, Zabbix, Fluentd, ELK, Kafka, and Prometheus.
• Familiarity with infrastructure as code (IaC) tools like Terraform, Ansible, or CloudFormation.
• Experience with cloud platforms (AWS, Azure, GCP) and their services related to computing, storage, and networking - preferred GCP.
• Strong programming skills in one or more languages (Bash, Python, Go, etc.).
• The ideal candidate will have experience with OpenTelemetry Collector and Grafana Agent.

NOTE: This is a position in Bulgaria. If you are NOT located in Bulgaria this will not be a fit for you. 

Benefits: 

• Health: medical, dental, and vision
• Time away: 28 vacation days
• Development: Generous tuition reimbursement and access to internal professional development resources. 
• Additional: Food Vouchers.
• #LI-Remote

Why you’ll love working here: 

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Teaching kids to think critically and communicate effectively has never been more important, and NoRedInk helps students become better writers in more than 60% of U.S. school districts. We're looking for an Infrastructure and Tooling Engineer to further our quest to help every student harness the power of the written word. This role is targeting South and Central America. 

Notice: Unfortunately, we’ve discovered a phishing scam targeting NoRedInk applicants; please see below to learn more*.

In this role, you will:

• Support an engineering department committed to improving the lives of educators and students
• Build tooling that helps engineers focus on the problem they are trying to solve
• Contribute to scaling our platform to reach the next 10 million students
• Work asynchronously with a team and department spread across many time zones and locales
• Establish trusting relationships with folk all across the company
• Have fun using cool technology to solve interesting problems with awesome people

About You:

• You are fluent in English with professional-level verbal and written communication skills
• 3+ years of experience working in operations, infrastructure and/or developer experience
• You are excited to search out and debug problems in unfamiliar systems
• You value your autonomy and prefer building goals with your team rather than receiving them from a manager
• You have at least 1 year of professional experience developing applications
• You value code quality and well tested code
• You are comfortable working remotely
• Strong knowledge of cloud computing platforms (e.g., AWS, Azure, GCP)
• Interest in working with functional languages (e.g., Haskell, Nix, Elm)
• Comfortable managing large systems (e.g., Linux, MySQL, PostgreSQL)
• Experience with infrastructure orchestration (e.g., Kubernetes, Chef, Puppet, Terraform, Ansible)
• Experience with observability tooling (e.g., Prometheus, Honeycomb, Newrelic, Datadog)
• Knowledge of CI/CD concepts and tools (e.g., Jenkins, Github Actions, Argo)

What NoRedInk Offers:

• A competitive salary and equity package in a well-funded startup with a strong product-market fit
• 100% remote work environment 
• Flexible PTO
• LinkedIn Learning subscription with unlimited access to thousands of expert-led online courses
• Annual team retreats and events to connect with fun, talented coworkers in the United States

About NoRedInk:

NoRedInk helps students in over 60% of US school districts become better writers. Our deeply engaging, adaptive curriculum personalizes exercises to kids' interests, guides them through the writing process with instructional support, and boosts their skills through targeted practice. Students have completed over 10 billion exercises on our site, and our mission is to help all students harness the power of the written word.

Check out our press page, including our 2-minute pitch on NBC and articles in The Washington Post, Wall Street Journal, and Forbes.

NoRedInk believes that diversity and inclusion among our teammates are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. At NoRedInk, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. 

Compensation at NoRedInk is robust and includes a full range of benefits, unlimited PTO, monthly co-working stipends, an initial home-office set-up stipend, and generous equity. Our salary ranges are based on factors such as expectations in the job description, location-specific market data, internal parity, and the experience and skills of individual candidates. Therefore, the compensation range is $100,000.00 - $115,000.00 USD, accounting for various locations and skills/expertise.  Please know that if you are invited to speak with a recruiter at NoRedInk, they will discuss compensation openly during your first call to ensure alignment. 

*Unfortunately, we’ve discovered a phishing scam targeting NoRedInk applicants. The scam uses a similar domain to deceive candidates, including posting our same role on LI.

• If on LinkedIn, please ensure it is a posting associated with our LI site
• Verify the link is accurate by visiting our careers page
• Our communications will always come from an @noredink.com address after applying.

If you have questions regarding the legitimacy of a job posting, please contact talent-acquisition@noredink.com.

**Note: Agencies or other third-party recruiters may not submit unsolicited candidate resumes or their information to any NoRedInk employee, including a NoRedInk Recruiter, unless a contract is signed and the Talent Acquisition team gives you permission to work on a job opening.

The Role:

A Site Reliability Engineer borders the worlds of software engineering and systems engineering. At Podium, the SRE team drives our products to success by building a stable, scalable, sustainable, and slick system. We permanently sit and sup with the product engineering teams to address all of their needs, and work as an SRE guild to build a world-class platform for our products to run on. We're currently targeting a senior SRE to come in and deliver impact from day one.

What you will be doing: 

• Work with the following technologies: Kubernetes, Helm, Docker, AWS, Terraform, Datadog, Prometheus, Ansible, StrongDM, Python, Go, Ruby, GitLab and GitLab CI.
• Engaging with Podium's engineering community to identify potential areas of improvement or pain points and making Podium's systems safer and more pleasant to operate.
• Participating in an on-call rotation for the services the team owns, triaging and addressing production as well as development issues.
• Working cross-functionally with different teams to make sure that there is no down time for our products.
• Mentoring junior engineers on the team.

What you should have: 

• Bachelor’s degree in a technical field or relevant work experience.
• 4+ years experience working alongside a production system in either a software engineer or systems engineer type role
• 3+ years deploying, operating and debugging server software on Linux
• Curiosity and the desire to learn
• Ability to take a rotating on-call shift

What we hope you have: 

• Experience with distributed systems and microservices
• Practical knowledge of system design
• Cloud computing, such as AWS, GCP, or Azure
• SOC2, HIPAA, PCI, or other regulatory or compliance standards
• Building and maintaining a CI/CD pipeline
• Heavy Infrastructure experience 

Senior Software Engineer, Observability Team

Department: Engineering

Acquia is an open source digital experience company. We provide the world's most ambitious brands with technology that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.

Headquartered in Boston, we have been named as one of North America’s fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future of the web, and we want you to be a part of it.

Acquia’s products run 100% on Amazon Web Services using EKS, EC2, CloudFormation, Terraform and various other technologies and best practices. Since each product is built and maintained by its own engineering team, the ideal candidate for this position would need to be proactive in familiarizing themselves with those services and have the ability to coordinate and collaborate with multiple teams.

About the Team: The Observability team plays a pivotal role in ensuring the smooth functioning and performance optimization of all our systems. We are a dynamic team of engineers dedicated to providing centralized Observability solutions to empower all teams within the company. We are seeking a highly skilled and experienced Senior Software Engineer to join our team. As a Senior Engineer, you will play a key role in designing, implementing, and maintaining systems and tools to ensure the reliability, performance, and scalability of our infrastructure and applications.

As a Senior Software Engineer, you will…

• Lead the design and implementation of observability solutions, including monitoring, logging, and tracing systems along with a wide range of core internal systems. Work with your team to develop far reaching modules that have scalability and availability at their core
• Collaborate with cross-functional teams in deciding, developing integrations with other subsystems and best practices for both current and future infrastructure needs at a scale.
• Develop and maintain monitoring dashboards and alerts to provide actionable insights into the system health and performance.
• Automate the observability process to improve efficiency and scalability.
• Conduct in-depth performance analysis and troubleshooting to identify and resolve issues proactively, ensuring minimal impact on operations.
• Maintain an understanding of system functionality and architecture, with a strong focus on the operational aspects of the service (availability, performance, change management, emergency response, capacity planning, etc)
• Stay abreast of industry trends and emerging technologies in observability, and make recommendations for adoptions to enhance our systems.
• Provide product support to internal and external stakeholders
• Work in a team environment where your team owns and operates the services you build

You’ll enjoy this role if you…

• Like solving complex challenges for scalable, low latency systems
• Enjoy solutioning for a Cloud native environment
• Enjoy collaborating with multiple stakeholders
• Have a passion for DevOps & SRE practices

What you’ll need to be successful…

• Have 5+ years of software development experience with time spent working on Cloud technologies (AWS, Google Compute, Azure) at large scale. AWS with Kubernetes is greatly preferred.
• Proficiency in programming languages such as Golang, PHP, Ruby or similar.
• Comfortable navigating & troubleshooting unix/linux based operating systems.
• Strong understanding of monitoring and logging technologies, such as Prometheus, OpenTelemetry, Fluentd, Collectd, Grafana, ELK Stack, or similar.
• Familiarity with Sumo Logic, New Relic, Dynatrace, Cloudwatch, Splunk, Nagios.
• Strong interest in building and operating distributed systems and/or service oriented architectures.
• Passion for Devops processes and tools (Jenkins), distributed configuration management systems (Ansible, Puppet) and maintaining infrastructure as code (Terraform, Cloudformation)
• Excellent problem-solving skills, attention to detail, and ability to work independently as well as part of a team.
• Strong communication and collaboration skills, with ability to effectively interact with stakeholders across different teams and levels.

Extra credit if you…

• Certifications in relevant technologies (AWS, CKAD, CKA, etc)
• Have hands on experience with Docker, K8s or equivalent
• Have a mindset to automate repetitive tasks  

Acquiais an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

Application Performance and Security Solutions Engineer

About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers trillions of requests per month. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was recognized by the World Economic Forum as a Technology Pioneer and named to Entrepreneur Magazine’s Top Company Cultures list.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!  

What you'll do as a Application Performance and Security Solutions Engineer

You will work with our clients to understand their business needs and understand their current applications landscape with the goal of helping them develop a security posture that meets their requirements while also keeping their applications and assets safe according to the most recent standards in cyber security, with high levels of reliability and performance.

You will work closely with our Account Executives (AEs); generalist SEs, as well as every other team at Cloudflare, from Sales and Product to Engineering and Customer Support. 

Responsibilities

You serve as a trusted advisor to our customers; helping them find the best solution for their business needs with Cloudflare.

• Guide qualified prospects through the Solution Design and Proof of Concept stages of sales engagements; showing them the key capabilities of the Cloudflare One portfolio
• Work with your Sales Partners to consistently achieve Pipeline and Revenue goals
• Understand our customers IT landscape and security requirements and develop an architecture for our customers to support their business needs
• Articulate the benefits of the Cloudflare application performance and security product portfolio vs competing solutions
• Promote retention by capturing and communicating gaps in product or features
• Collaborate and coordinate with account sales/pre-sales teams on opportunities and liaise with product management and support through the deal cycle.

Skill Requirements

• Curiosity and Learning Agility
• 3+ years of prior Technical Sales, Systems Engineering, or related experience
• Experience interacting with senior level/executives to communicate a message of network and security transformation
• Familiar with trends and attacks in cyber security (e.g. DDOS, SQL Injection, Cross Site Scripting, etc)
• Hands-on experience with Cloud based architectures (e.g AWS, Azure, GCP)
• Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP.
• Knowledge of the common web application frameworks and practices (JAMstack, Micro-services, GraphQL, event-driven architecture…)
• Knowledge of one or more common web frameworks (Django, Ruby on Rails, Laravel, Angular, React…)
• Experience with web performance testing and optimization such as RUM, Synthetic testing and deep understanding of the protocol stack (DNS, TCP, HTTP, SSL…)
• Experience with Application, Security, Performance and Reliability products such as WAF, Bot Management, DDOS, Firewall, DNS and CDN.
• Experience with sophisticated Botting technologies and technics (e.g Residential proxies, Headless browsers, fingerprinting rotation, click-farms)
• Fundamental understanding of customer network and application architectures. 
• Experience with JavaScript, Restful APIs, JSON,  and code versioning solutions (e.g. Git, Gitlab, Bbitbucket) and scripting languages
• Hands-on experience with infrastructure-as-code (e.g Terraform, Pulumi, Ansible, Puppet, Chef)
• Fundamental understanding of the networking concepts (e.g BGP, TCP, Anycast, IP)

• Stay up to date not only with Cloudflare’s specific products, but with industry trends.

• Ability to jump in with hands-on configuration when needed
• Ability to manage a project, work to deadlines, and prioritize between competing goals

Other desirable skills areas include:

• Industry Certification, e.g. CISSP, CISA, CEH or OSCP
• Cloud Provider certification e.g AWS, GCP, Azure, OVH, Oracle OCI
• Experience in one or two industry verticals (Industry, Retail, Banking, Automotive, Supply-chain, Insurance…)
• Certification with any of the major Cloud Provider

As Production Operations Engineer, you’ll  be a passionate and experienced ProdOps Lead who thrives in a leadership role.  The ideal candidate will have a deep-seated passion for technology and excel in managing operations at scale. This role requires a strategic mind that can balance day-to-day operational responsibilities with long-term improvement initiatives.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

Leadership and Team Management:

• Lead, mentor, and manage a dynamic DevOps and ProdOps teams
• Collaborate with cross-functional teams including Development and Product Management to ensure seamless delivery and support processes
• Oversee Kanban teams to ensure efficient workflow and task management

Technical Expertise:

• Administer and optimize Linux servers
• Develop, maintain, and troubleshoot scripts using Bash and/or Python
• Manage and automate configuration using Ansible
• Implement and manage GitOps workflows using GitLab
• Oversee CI/CD pipelines with Jenkins for reliable and efficient software delivery

Cloud and Infrastructure:

• Design and manage cloud infrastructure (AWS, Azure, GCP)
• Implement and manage certificate management processes
• Implement robust monitoring and alerting systems using Elasticsearch and modern tools
• Manage elastic search clusters and ensure optimal performance

Incident and Change Management:

• Lead incident management processes, ensuring timely resolution and root cause analysis
• Manage change control processes to ensure stability and reliability of production environments
• Develop and maintain documentation for best practices, operational procedures, and incident reports

Client and Stakeholder Management:

• Interface with clients and stakeholders to understand requirements, constraints, and deliverables
• Communicate effectively with clients to provide regular updates and status reports

What you’ll need to succeed:

• 4+ years of experience in Linux, Bash, Python, Elasticsearch, certificate management, GitLab, Jenkins, Ansible, and Incident Management
• Demonstrated expertise in managing cloud environments (AWS)
• Proficient in GitOps methodologies and tools
• Extensive hands-on experience with CI/CD pipelines
• Strong scripting and automation skills
• Proven ability to lead and inspire technical teams
• Excellent problem-solving abilities and strategic thinking
• Strong communication and collaboration skills
• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent work experience
• Ability to obtain Public Trust clearance

Like we said, we arebig fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Don’t meet every single requirement? 

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.

Not ready to apply now?

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Cruise’s Network Access Engineering team is seeking a Staff Network Security Engineer to help us architect, build and operate secure, scalable access networks across our growing global footprint of facilities. 

You will be essential for ensuring Cruise’s network designs are secure and that we’ve an effective, consolidated network automation strategy encompassing observability, device lifecycle management, security policy and vulnerability remediation.

You are a network security SME with strong, influential opinions on networking and network access security, ensuring Cruise's network architectures have security baked-in as a basis of their designs. 

Your scope includes (but not limited to): Identity management, access-layer network controls, policy management & enforcement, remote client VPN system strategy & architecture, endpoint vulnerability identification & remediation, and edge access policy dissemination.

If you're interested in building and operating the global network that supports our autonomous driving mission, let's talk! 

What you’ll be doing:

• Create and maintain standards-based network designs for Cruise’s access network infrastructure
  
  
• Shape a convergence strategy for our current mix of Cisco, Arista, Palo Alto, Fortinet and Aruba network equipment that exist across disparate network teams
  
  
• Create, manage, and maintain access network infrastructure documentation
  
  
• Identify, build and mature common access network workflows and design
  
  
• Help build, maintain, and automate Cruise’s global network, focusing on secure authentication and authorization mechanisms
  
  
• Own the remediation of security vulnerabilities, including implementing network access controls through systems like Cisco ISE and/or FreeRADIUS
  
  
• Design and implement robust network security policies and procedures through centralized management and automation of network devices
  
  
• Participate in an on-call rotation
   

What you must have:

• Experience running and guiding network operations and observability initiatives
  
  
• Senior resource in a network operations team supporting Cisco, Arista, Palo Alto, Fortinet and Aruba platforms
  
  
• Experience deploying and operating wired Ethernet & WiFi wireless access networks and their policies
  
  
• Expertise in managing and utilizing network monitoring systems and leveraging them for automation
  
  
• Expert knowledge of network security best-practices and design patterns
  
  
• Demonstrated hands-on network design and operations experience
  
  
• Hands-on knowledge and troubleshooting experience of L2 and L3 networking and routing protocols (802.11x, STP, IPv4, IS-IS, BGP, etc.)
  
  
• Expert level knowledge of edge firewall technologies, remote VPN solutions, and SASE & SD-WAN architectures
  
  
• Experience with automation platforms/technologies such as: Terraform, GitHub, Python and Ansible
  
  

Bonus Points:

• Strong understanding of NAC concepts and experience with 802.1x implementations
  
  
• Hands-on experience with Cloud deployments in GCP, AWS and Azure
  
  
• Experience with additional automation platforms/technologies such as: CI/CD, Nautobot, Chronosphere, Humio
  
  
• Python or Golang programming experience with a desire for leading DevOps practices
  
  
• Understanding of SRE best practices and experience with publishing service SLO

The salary range for this position is $173,400 - $255,000. Compensation will vary depending on location, job-related knowledge, skills, and experience. You may also be offered a bonus, long-term incentives, and benefits. These ranges are subject to change.

The Role:

A Site Reliability Engineer borders the worlds of software engineering and systems engineering. At Podium, the SRE team drives our products to success by building a stable, scalable, sustainable, and slick system. We permanently sit and sup with the product engineering teams to address all of their needs, and work as an SRE guild to build a world-class platform for our products to run on. We're currently targeting a senior SRE to come in and deliver impact from day one.

What you will be doing: 

• Work with the following technologies: Kubernetes, Helm, Docker, AWS, Terraform, Datadog, Prometheus, Ansible, StrongDM, Python, Go, Ruby, GitLab and GitLab CI.
• Engaging with Podium's engineering community to identify potential areas of improvement or pain points and making Podium's systems safer and more pleasant to operate.
• Participating in an on-call rotation for the services the team owns, triaging and addressing production as well as development issues.
• Working cross-functionally with different teams to make sure that there is no down time for our products.
• Mentoring junior engineers on the team.

What you should have: 

• Bachelor’s degree in a technical field or relevant work experience.
• 4+ years experience working alongside a production system in either a software engineer or systems engineer type role
• 3+ years deploying, operating and debugging server software on Linux
• Curiosity and the desire to learn
• Ability to take a rotating on-call shift

What we hope you have: 

• Experience with distributed systems and microservices
• Practical knowledge of system design
• Cloud computing, such as AWS, GCP, or Azure
• SOC2, HIPAA, PCI, or other regulatory or compliance standards
• Building and maintaining a CI/CD pipeline
• Heavy Infrastructure experience