About the Role:

Hims and Hers is seeking an experienced Lead Software Engineer to help build a fast, reliable, and frictionless eCommerce management user experience.  You have a passion for front end user experience design and development along with full stack experience.  You will be part of a team responsible for designing and developing web applications across the full stack. These applications will provide efficient, self-service, experiences enabling high velocity experimentation within the Product Management, Pricing and Customer Management domains

You Will:

• Spend a significant amount of time coaching other engineers and aiding the team in eliminating roadblocks
• Set best practices for architecture, coding, delivery, and operation of your team's services
• Partner with other engineering teams, product, design, infrastructure, and project management while serving as a mentor and advocate for your own team
• Work seamlessly to collaborate with backend and quality engineers to spec, write, test, and deploy code that powersself-service eCommerce management web applications.
• Create engaging and responsive user interfaces using modern web technologies. 
• Brainstorm features with product managers and designers and guide decisions based on your knowledge of the codebase.
• Monitor and improve the performance of applications, ensuring a seamless user experience.
• Contribute to operational excellence through on-call responsibilities which include issue resolution, root-cause analysis and code improvements to reduce toil
• Coach and mentor team members, including constructive feedback for code and design reviews to ensure code quality, adherence to standards and team growth
• Maintain detailed documentation of code and processes, ensuring alignment with company and industry standards.
• Actively participate in retrospectives and help drive continuous improvement in our architecture, agile process and team culture
• Cross functional team collaboration and communication including product and engineering leadership

You Have:

• Bachelor degree in Computer Science or equivalent professional experience
• 8+ years as a software engineer, shipping production code.
• Proficiency in React, HTML5, Javascript, Typescript, CSS3/SASS and GraphQL.
• Strong understanding of CSS, design principles, and component library creation.
• Strong understanding of responsive design and cross-browser compatibility.
• Proficiency with backend service design and development with languages such as Java and Kotlin.
• Proficiency with full stack delivery and hosting of front ends and microservices on Kubernetes and AWS.
• Experience with agile software development and delivery methodologies.
• Experience with continuous integration and continuous deployment (CI/CD) processes including integrated unit tests and end-to-end integration tests.
• Experience with Relational Databases, PostgreSQL preferred.
• Excellent problem-solving skills and attention to detail.
• Excellent written and verbal communication skills.

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims & hers & Apostrophe online products
• 401k benefits with employer matching contribution
• Offsite team retreats

#LI-Remote

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking. 

As Senior Revenue Accountant, you will report to the Director of Revenue Accounting and be responsible for analyzing and reviewing complex revenue transactions, as well as continually refining our revenue recognition policies, and drive revenue related month-end close activities. You will provide direction on technical revenue accounting issues, drive internal and external reporting related to revenue accounting, and explain the accounting impact to your partners on various teams including Deal Desk, Sales, Legal, and Finance during the contract negotiation process. 

What you’ll do:

• Perform revenue recognition activities including application of relevant GAAP to arrangements
• Review customer arrangements for proper revenue recognition in accordance with company policy and revenue recognition accounting standards and summarize customer agreements with non-standard terms impacting revenue recognition
• Review draft customer contracts and guide the business on deal structuring and expected revenue recognition outcomes of various structures.  This task often has very short deadlines requiring re-prioritizing of your calendar.
• Manage monthly revenue-related tasks and analysis including monthly revenue close processes (e.g. reconcile revenue, reserves, deferred revenue, etc.)
• Prepare journal entries to record appropriate revenue treatment in accordance with ASC 606
• Conduct technical accounting research and provide guidance on revenue recognition matters, ensuring Company’s compliance with ASC 606 guidelines.
• Review and maintain revenue recognition policies and procedures to ensure compliance with GAAP
• Assist with the adoption of SOX controls
• Support internal and external auditors during interim reviews and year-end audits, addressing any revenue-related inquiries or issues
• Identify areas for process improvements in revenue accounting and contribute to their implementation
• Participate in or manage ad-hoc projects
• Support integration of revenue accounting and order-to-cash core process for newly acquired entities

If you have some or all of the following, please apply:

• Bachelor degree, Accounting or Finance
• 2+ years of revenue accounting experience (ASC 606/IFRS 15)
• Excellent analytical, oral and written communication skills are required for frequent interaction with financial and non-financial management
• Ability to work at a detailed level and also to interact effectively with all levels within the organization
• Advanced Microsoft Excel skills; with the ability to manipulate and digest large amounts of data required
• Ability to work autonomously as well as in a team setting
• A highly productive self-starter with very strong work ethic and commitment to excellence
• Strong accountability and detail oriented; prepares accurate and timely work products
• Strong interpersonal, communication and messaging skills
• Quick learner and ability to drive successful results with limited supervision
• Ability and desire to work in a dynamic, fast-paced environment
• Experience with NetSuite and Salesforce a plus
• Public company experience

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year: 
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks 
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $110,100 – $160,000.

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with ourApplicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out tosupport@betterup.co

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As a Principal CSM, you will be responsible for the success of Signifyd’s most complex and strategic accounts. You will own the relationship across the entire customer journey, ensuring the customer’s seamless transition onto the Signifyd platform and driving optimal outcomes for the customer within core products utilized. You will collaboratively build and execute a long-term growth plan both internally and with the customer. The right candidate leverages their strong business acumen in order to deeply understand their customers’ business objectives and jointly build a long-term strategy with the customer. Success in this role requires an expert relationship builder who can align stakeholders at the highest levels of the customer organization and internally in order to execute on delivering desired outcomes.  

Activities & Responsibilities:

• Own the end to end customer relationship, ensuring seamless onboarding, optimal performance for the customer and strategic alignment between Signifyd and the customer
• Identify, establish, and build deep relationships with current and potential senior stakeholders within your accounts
• Plan and execute discovery, change management, and strategic alignment sessions with internal Signifyd teams and customer stakeholders
• Leverage knowledge of the Signifyd platform, industry trends and customer objectives to develop long-term growth plans as a strategic partner. 
• Ensure swift resolution of account issues by leveraging resources from cross-functional teams, while being the voice of the customer
• Embody Signifyd values and serve as a role model for other team members
• Develop collateral and effectively convey the value of the Signifyd partnerships via business reviews with client executive teams
• Understand your customers’ pain points, initiatives and business goals and identify how Signifyd can partner to achieve their goals
• Partner closely with Marketing to develop your key stakeholders into advocates
• Build relationships to help expand Signifyd’s footprint in the organization as well as identify upsell, cross-sell and other growth opportunities
• Engage and host executive onsites at customer and partner events

Requirements for position:

• Experience - 5+ years of success in senior roles in enterprise SaaS deployment and/or program management for large, complex, and strategic customers is required. Prior work experience as a Senior Program Manager or Senior Engagement Manager focused on cloud and software/services solutions preferred. Background in payments, fraud, and/or e-commerce industries preferred.
• Leadership - This role requires strong communication skills, as well as displaying executive presence and confidence in varying levels of customer situations. The Principal CSM must display leadership with Signifyd, customer and partner teams who may be engaged in the delivery of complex solutions for overall customer success.
• Relationship Building - Proven track record of building relationships with senior customer executives in large or highly strategic accounts. Experience managing various stakeholder relationships to generate consensus on solutions/engagements required.
• Sales Acumen -Ability to diagnose customer pain points and consult on potential solutions to drive upsell opportunities. Own full-cycle expansion opportunities with Signifyd clients to hit annual bookings targets.
• Program Management - Excellent skills in planning for a portfolio of engagements, cross-group collaboration, resource orchestration, communications, analytical capabilities, and attention to detail required. The Principal CSM will be accountable for the development and execution of the shared merchant plan, including the operational health of the customer solutions deployed today and in the future.
• Collaboration and Communication - Proven track record of driving decisions collaboratively, resolving conflicts, and ensuring follow-through with verbal and written communication. Strong presentation skills with a high degree of comfort with both large and small audiences and various levels of management (CxO, Senior Executives, Day-to-Day Operations Team).
• Technical - Knowledgeable and experienced in designing, developing, deploying and supporting complex cloud technology solutions. Experience leading large technology programs that involve multiple areas, multiple stakeholders, are high risk, and are highly visible. 

#LI-Remote

Benefits in our US offices:

• Discretionary Time Off Policy (Unlimited!)
• 401K Match
• Stock Options
• Annual Performance Bonus or Commissions
• Paid Parental Leave (12 weeks)
• On-Demand Therapy for all employees & their dependents
• Dedicated learning budget through Learnerbly
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Short Term and Long Term Disability Insurance
• Life Insurance
• Company Social Events
• Signifyd Swag

We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

Your impact

We're looking for an experienced Product Marketing Manager II to lead the messaging, positioning, and marketing plan for key enterprise employer products. As Handshake enters this exciting new era of always-on branding across students' college-to-career journey, you will partner closely with product management and our creator community to ensure employers recognize the value of attracting early talent to their organization with a steady drumbeat of authentic career-inspiring content.

You will help ensure Handshake’s offerings are differentiated and add value given the needs of target personas and the competitive landscape. You will think deeply about the product offering and the incremental value each feature provides to employers and students. You’re passionate about product naming, messaging, positioning, and metrics that best evaluate our market-fit and overall effectiveness. You’re naturally inclusive, engaging other marketing teams and cross-functional stakeholders early to help implement strong marketing strategies and go-to-market (GTM) plans.

Product Marketing at Handshake is bridge building, every single day. In this capacity, you will be responsible for gathering inputs and formulating powerful product messaging and positioning, thoughtful customer segmentation plays, and working with other teams in sales and marketing to plan awareness, acquisition, and retention initiatives to meet product and sales goals. You’re naturally curious, jumping in to explore and evaluate competitive positioning and doing research to inform product improvements and influence the roadmap direction.

As a Product Marketing Manager II you will report to the Director, Employer Product Marketing | Revenue Readiness.  In this role you’ll work with cross-functional teams to define, position, message and meet product adoption goals and revenue targets. You will deliver a regular drumbeat of research, messaging, insights, social proof and claims to support the effective promotion and positioning of products. You will also help guide the product strategy by critically thinking through the customer experience and crafting differentiated value propositions. You will work incredibly closely with Product, Sales, and Marketing. You’re ready to deliver a quality customer experience at every turn, as evidenced by impactful results.

We’re a high energy team with a passion for creating, collaborating, and storytelling. We are looking for an experienced product marketing manager who effortlessly blends strategy with execution, thrives in fast-paced environments, and finds a learning opportunity in every situation. We are eager to find someone who loves writing, editing, and wordsmithing just as much as they love diving into performance analytics that demonstrate ROI for our wonderful customers.

Your role

• Full-stack product marketing; Inbound strategy to inform the product experience and outbound strategy to drive awareness, acquisition, and retention (holistic GTM plan). 

• Be the voice of the customer back to product management and marketing—bringing in insights from direct client interactions, conferences, events, as well as deep customer and competitive research and analysis.

• Work closely with Product Management and Employer Marketing to optimize the customer experience—continuously test, refine and optimize the client experience and drive back recommendations to Product Management and Marketing.

• Be the products’ subject matter expert so other marketing teams can ideate and accelerate at their craft. Be ready to create content, inform landing pages, collaborate on webinars, plan events, and help formulate other demand generation tactics that effectively promote Handshake’s paid employer offerings.

• Support demand generation programs and employer marketing programs with product information (messaging, product features and capabilities) designed to increase market and revenue share including latest messaging, competitive positioning, and roadmap details.

• Collaborate with other product marketers, designers, data scientists and industry experts to produce relevant insights and claims that help support effective solution selling to employer audiences across strategic accounts, enterprise accounts, and mid-market accounts.

• Align closely with GTM sales teams to understand customer sentiment and pains. Partner with account executives on effective storytelling to successfully win and retain business.

• Work with Product teams to better inform product and pricing/packaging plans.

• Inspire and support a small but growing team of product marketing managers.  

• Advocate for resources and serve as an evangelist for the customer, customer-first mentality.

Your experience

• 5-8 years of professional experience with a proven track record of success in product marketing.

• Experience developing highly effective product positioning, messaging, and marketing collateral to drive awareness, adoption, and loyalty (holistic GTM planning and execution). 

• Ability to build strong working relationships across all levels and functions in the organization, including Product, Engineering, Marketing, Customer Success, and Sales.

• Proven ability to tell compelling stories for C-level audiences. Evidence of being able to quickly acquire a thorough understanding of the market, the target audience and product and using all of the above to inform and create long-form and short-form assets for enablement, sales, customer success, and customers.

• Experience creating effective assets and thinking outside the box with video and interactive asset formats and demos.

• Polished and compelling writing style (revel in the power of words, language, and data visualizations).

• Data-driven and goal-oriented.

• Strong analytical skills across multiple types of data from marketing / financial data to product data. You’re comfortable with dashboards and spreadsheets to find insight.

• Ability to break down ambiguous/complex problems, create discrete workstreams, and deliver a cohesive recommendation.

• Extremely strong written (storytelling) and verbal communication skills with the ability to deliver simple and actionable analysis and presentations.

• Proven experience developing influential customer-facing messaging and content that drives action.

• Self-motivated, organized, and a strategic thinker.

• Optimistic, low-ego, can-do attitude. Eager to do great work and have fun doing it.

• Background in experience design, user research and testing is a plus.

• Background in HR Tech is a plus.

• Background in branding is a plus (employer branding, talent marketing, recruitment marketing).

• B2B enterprise product marketing experience is a plus.

• Bachelor degree or equivalent work experience.

Compensation range

• $143,000 - $189,000

Signifyd helps businesses of all sizes minimize their fraud exposure and grow their sales. Signifyd improves the e-commerce shopping experience for everyone by reducing the number of false positive declines of good buyers and by making fraud less profitable for criminals.

The Data Science organization at Signifyd is responsible for building, maintaining, and monitoring production ML models and risk management tools that are the core of Signifyd's product. The Senior Analyst will be part of the Merchant Solutions team within the Data Science organization. The Merchant Solutions team maintains a balance between custom and scalable solutions for Signifyd’s customers, and the Senior Analyst will be a direct influencer of how to balance the team’s approach of custom vs scalable solution development. In addition to influencing the team’s approach, the Senior Analyst will also help ensure solutions are achieving their desired results, and make recommendations to adjust approaches as needed.

In terms of culture, we value collaboration and team ownership -- no one should feel they're solving a hard problem alone. Working across job functions, team boundaries, and hierarchies is not only encouraged, but is required to be successful at Signifyd. We’re all in the same boat, and value team members that both seek to influence the direction of travel, and actively contribute to helping Signifyd improve the e-commerce shopping experience.

A typical day:

• Use a combination of data science, analytics, and data engineering based skills to build business insights regarding merchant performance at Signifyd.
• Conduct deep analysis and communicate your findings to a broad group of stakeholders ranging from data scientists to C-suite executives.
• Influence the priorities of the business and data science organization based on your findings, sometimes challenging existing priorities and/or recommending alternatives.
• Developing dashboards, conducting analysis in notebooks, querying relational databases, and investigating fraud patterns to help direct resource allocation within the Merchant Solutions team.

Past experience you'll need:

• A degree in a STEM related field, or equivalent work experience
• 5+ years of post-undergrad work experience
• Strong verbal and written communication skills
• Expert SQL knowledge and practical Python experience for data analysis

• Experience building dashboards with software such as Looker, Tableau, etc.

• Translating ambiguous problem statements into actionable analyses
• Influencing leaders and peers through storytelling with data
• End to end project management for data analysis initiatives from defining requirements, establishing success criteria, and engaging stakeholders.

Bonus points if you have:

• Previous work in fraud, payments, or e-commerce
• Data analysis in a distributed environment
• Familiarity with the Linux command line and version control

Check out how Data Science is powering the new era of Ecommerce

Check out our Director of Data Science featured in Built In

#LI-Remote

Benefits in our US offices:

• Discretionary Time Off Policy (Unlimited!)
• 401K Match
• Stock Options
• Annual Performance Bonus or Commissions
• Paid Parental Leave (12 weeks)
• On-Demand Therapy for all employees & their dependents
• Dedicated learning budget through Learnerbly
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Short Term and Long Term Disability Insurance
• Life Insurance
• Company Social Events
• Signifyd Swag

We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

Signifyd helps businesses of all sizes minimize their fraud exposure and grow their sales. Signifyd improves the e-commerce shopping experience for everyone by reducing the number of false positive declines of good buyers and by making fraud less profitable for criminals.

The Data Science organization at Signifyd is responsible for building, maintaining, and monitoring production ML models and risk management tools that are the core of Signifyd's product. The Merchant Solutions team within Data Science maintains a balance between custom and scalable solutions for Signifyd’s customers. As an Analyst, you will be part of the Merchant Solutions team within the Data Science organization, helping to ensure solutions are achieving their desired results. 

In terms of culture, we value collaboration and team ownership -- no one should feel they're solving a hard problem alone. Working across job functions, team boundaries, and hierarchies is not only encouraged, but is required to be successful at Signifyd. We’re all in the same boat, and value team members that both seek to influence the direction of travel, and actively contribute to helping Signifyd improve the e-commerce shopping experience.

A typical day:

• Use a combination of data engineering, science, and analytics based skills to build business insights regarding merchant performance at Signifyd.
• Utilize a combination of in house developed tooling and adhoc analyses to identify opportunities and evaluate merchant performance.
• Developing dashboards, conducting analysis in notebooks, querying relational databases, and investigating fraud patterns to help manage merchant performance.
• Collaborate with data scientists to understand the reasoning behind model decisions, root causing incorrect decisions, and developing ideas to improve model decisions.

Past experience you'll need:

• A degree in a STEM related field, or equivalent work experience
• 2+ years of post-undergrad work experience
• Strong verbal and written communication skills
• Expert SQL knowledge and practical Python experience for data analysis
• Experience building dashboards with software such as Looker, Tableau, etc.
• Translating ambiguous problem statements into actionable analyses
• Influencing peers through storytelling with data

Bonus points if you have:

• Previous work in fraud, payments, or e-commerce
• Data analysis in a distributed environment
• Familiarity with the Linux command line and version control

Check out how Data Science is powering the new era of Ecommerce

Check out our Director of Data Science featured in Built In

#LI-Remote

Benefits in our US offices:

• Discretionary Time Off Policy (Unlimited!)
• 401K Match
• Stock Options
• Annual Performance Bonus or Commissions
• Paid Parental Leave (12 weeks)
• On-Demand Therapy for all employees & their dependents
• Dedicated learning budget through Learnerbly
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Short Term and Long Term Disability Insurance
• Life Insurance
• Company Social Events
• Signifyd Swag

We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

We are looking for a candidate with a keen eye for detail, strong organizational skills, and a passion for maintaining brand integrity across all touchpoints. This position offers the opportunity to contribute to Signifyd's design ecosystem and make a tangible impact on our brand's visual identity. If you thrive in a collaborative environment, are adept at managing multiple tasks concurrently and enjoy taking initiative when you see a need, we want to hear from you. This is a freelance opportunity.

Duties:  

• Design reviews:Meticulously examine all visual deliverables, such as web pages, emails, e-books, and social media images, to ensure brand consistency and visual coherence. 
• Developing and refining brand standards:Collaborating with designers to clarify and establish brand guidelines.
• Documentation:Thoroughly documenting brand standards and processes for easy reference and accessibility. This also includes regularly updating and maintaining the design system to reflect the latest brand standards and design principles.
• Template and module creation:Crafting templates and example modules for various digital deliverables.

Must have:

• Experience in graphic design or development for web, digital, email
• Experience with UX and creating a visual brand
• Solid proficiency with Adobe Creative Cloud (Photoshop, Illustrator, InDesign)
• Ability to handle multiple priorities on tight deadlines without compromising quality
• Ability to jump in and take initiative and create projects where there is a need 
• Ability to communicate to both technical and non-technical team members and clients in a clear and concise way
• Ability to project-manage and coordinate between teammates
• Knowledge of basic HTML and CSS
• Positive attitude, attention to detail, great work ethic and a drive for excellence
• Strong organizational skills

Nice to have:

• A design portfolio
• Experience with Figma
• Experience with managing or creating brand guidelines for a company
• Experience with content writing or copyediting
• Understanding of AP Style
• Proficiency in languages beyond English
• Experience with Atlassian Jira and Confluence
• Experience with Figma, Frontify, Google Suite, Slack, Zoom

#LI-Remote