Job Description

*This role is on-site in our Seattle office

• Collaborate closely with stakeholders to gather reporting requirements and translate them into effective reporting solutions.
• Pull data into data lakes and create reports with Power BI
• Design and implement complex Workday reporting solutions to meet business needs and ensure data accuracy and integrity.
• Stay updated with Workday releases and new features related to reporting and analytics.
• Work closely with cross-functional teams including HR, Finance, and IT to align reporting solutions with business objectives.
• Troubleshoot and resolve issues related to Workday reporting tools and configurations.

Qualifications

Must Have Qualifications:

• 4-5+ years of Data analytics/warehousing experience for enterprise software applications
• 1-3 years of proven ability building and maintaining Workday Reporting & Analytics
• Experience with Workday Financials, Integrations, or Reporting 
• Experience working with BI Tools (Power BI, Azure Data Factory (ADF), Azure SQL, or similar

Nice to Have Qualifications:

• Possess strong and effective verbal and written communication skills with the ability to customize approach for a variety of audiences
• Capable of influencing, interacting and collaborating with senior management and technical resources both internally and externally
• Ability to perform effective product demonstrations as part of any enablement program
• Experience implementing and/or supporting Workday
• Understanding of data modeling concepts with an ability to manipulate data using software tools and SQL
• Workday Certification in at least one of the following: Workday Financials, Workday Reporting, Workday HCM
• Ability to gain a thorough understanding of Workday concepts as new features are released
• Ability to distill complex concepts into understandable presentations
• Strong critical thinking skills so as to understand sophisticated, technical process issues and facilitate/influence decision making
• Bachelor's degree or relevant work experience required.
• Professional services experience is a plus

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Job Description

Job Opportunity – Technical Writer with Software Solutions

Do you have experience creating clear content for customers? Do you have the ability to develop and maintain strong relationships? Do you want to be a part of a growing and innovative team? If you answered yes, we want to speak to you! 

Software Solutions is seeking a highly skilled Technical Writer to create clear, concise, and user-friendly self-help materials and webinars that empower users to navigate our products and services independently. The ideal candidate will have a strong understanding of technical concepts, excellent communication skills, experience creating videos and a passion for simplifying complex information for a broad audience. The Technical Writer will collaborate with subject matter experts to develop high-quality content that educates and engages our users through documentation, guides, tutorials, and webinars.

Responsibilities include:

• Create self-help guides, tutorials, FAQs, knowledge base articles, and other written documentation to support users.
• Develop and script webinars, presentations, and other instructional materials for live and recorded sessions.
• Translate complex technical concepts into easy-to-understand, step-by-step instructions for users of varying technical expertise.
• Ensure all documentation is clear, well-structured, and aligns with brand voice and messaging.
• Collaborate with product and customer facing teams to design and produce engaging webinars.
• Write and edit webinar scripts, outlines, and supporting materials such as slides, handouts, and Q&A guides.
• Assist in hosting or moderating webinars as needed, ensuring smooth delivery and interaction with participants.
• Work closely with product managers, developers, and customer facing teams to understand the product features, user challenges, and technical specifications.
• Interview experts to gather relevant information and ensure the accuracy of the content being developed.
• Maintain an organized repository of documentation and webinars, ensuring that materials are regularly updated and reflect the latest product changes.
• Implement and follow best practices in content versioning and monitor user feedback to continuously improve content quality.
• Recommend and implement improvements to the format, structure, and delivery of self-help materials and webinars.

Qualifications

Requirements:

• Bachelor's degree in Technical Writing, Communication, Computer Science, or related field.
• Proven experience as a Technical Writer, preferably with experience in creating self-help documentation and webinars.
• Strong writing, editing, and proofreading skills, with a focus on technical accuracy and clarity.
• Familiarity with webinar software and tools, as well as content management systems (CMS).
• Ability to understand and explain technical concepts and systems clearly and concisely.
• Experience working with cross-functional teams, including product development and customer support.
• Knowledge of instructional design principles and best practices for e-learning and online content delivery is a plus.
• Proficiency with authoring tools like Adobe Captivate, Articulate, or similar, and experience with video production/editing is desirable.
• Excellent communication skills and the ability to collaborate with team members and stakeholders.
• A proactive, problem-solving mindset, with a user-first approach to content creation.
• Requires adaptability, analyzing, assessing, calculating, decision making, dependability, good judgment, reading, memorizing, social skills, speaking, stress control.

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Job Description

Job Description

You will have responsibility in a named account environment managing Fintech client relationships. You will also prospect and establish new relationships within the Fintech and Funding ecosystems. Your role will involve: building close alliances with senior client management personnel, offering recommendations through formal sales presentations and written proposals, and negotiating annual and individual pricing contracts and agreements. You will report to our Senior Sales Director – Fintech.

Location: Pacific or Mountain Time Zones (Western Territory).

What we're looking for

• Communication is the key to our success. You grasp concepts quickly and know how to make the complex easy to understand. You can effortlessly share your knowledge of the industry and how data, software, and analytics can transform your customer's business
• Navigate to achieve results. You collaborate naturally with members across different teams balancing priorities. You excel at bringing the right people to the table, solving issues and identifying opportunities
• You understand your customer by seeing your world through their perspective, speaking their language, and expressing the voice of your customer to improve Experian's solutions
• You have experience of sales functions such as developing forecasts, advancing a pipeline, and ensuring delivery of solutions
• You achieve results and identify new ways to grow our business and expand current partnerships
• You challenge yourself with different opportunities to develop your skills
• You prioritize accountability, building trust with your teammates and customers

Qualifications

Qualifications

• Minimum of 3 or more years of sales experience
• Successful sales experience; overachievement selling complex solutions and non-tangible value in a competitive environment at the executive level.
• Background in Financial Services, Technology or related field sales.
• Background in risk management or familiarity of the credit services industry a plus
• Understanding of corporate financial priorities and the projects designed to deliver revenue and profit expectations.
• Bachelor's degree required
• Travel required

Perks

• Paid time off
• 401K with a 4% company match with immediate vesting.
• Comprehensive health, dental, and vision plans.
• 5 sick days each calendar year.
• 12 paid company holidays and 2 paid volunteer days.

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Job Description

We are looking for an experienced and experienced Manager of Cloud Platform Operations to lead a global team of engineers supporting our enterprise cloud platform environment. The ideal candidate brings a solid background in public cloud operations, shared services infrastructure, governance, security & compliance of large-scale multi-account environments across multiple cloud service providers.

This is a role within a Global Cloud Technology organization reporting directly to the Director of Cloud Platform Engineering

Responsibilities:

Cloud Platform Management:

• Oversee the operations of public cloud platforms including Amazon Web Services (AWS), Microsoft Azure, Oracle Cloud Infrastructure (OCI), Google Cloud Platform (GCP), and Alibaba Cloud.
• Ensure the availability, performance, and scalability of cloud services.
• You will manage cloud resources and improve costs.
• Implement and maintain shared services infrastructure across multiple cloud platforms.Security and Compliance:
• Develop and enforce security policies and procedures to protect cloud infrastructure.
• Ensure compliance with industry standards and regulations (e.g., GDPR, HIPAA, SOC 2).
• Conduct regular security assessments and audits.
• You will manage risk and vulnerability remediation processes.Operational Excellence:
• Monitor-manage cloud operations to ensure high availability and reliability.
• Implement best practices for cloud operations and continuous improvement.
• Collaborate with cross-functional teams to support cloud-based applications and services.
• Develop and maintain documentation for cloud operations and procedures.Team Leadership:
• Lead-mentor a team of cloud engineers and administrators.
• Foster a culture of collaboration, innovation, and continuous learning.
• Provide training and development opportunities for team members.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 8+ years of managerial experience in a technical position.
• At least 5 years of experience managing cloud operations for public cloud platforms (AWS, Azure, OCI, GCP, Alibaba Cloud).
• Understanding of cloud security, compliance, and risk management.
• Experience with vulnerability remediation and incident response is highly beneficial.
• Background in Linux/Unix or Windows administration.
• Experience with hybrid cloud environments and multi-cloud strategies.
• Understand Authentication & Authorization Services, Identity & Access Management.
• Understanding of AWS/Azure Cloud Networking and core Internet Protocols such as TCP/IP, DNS, SMTP, HTTP, and routing in distributed networks.
• Knowledge of shared services infrastructure and cloud cost optimization.
• Communication and interpersonal skills.
• Experienced managing multiple priorities and work in a fast-paced environment.
• Experience with cloud management tools and automation (e.g., Terraform, Ansible, CloudFormation).

Beneficial Qualifications:

• Advanced certifications in cloud platforms (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert).
• Knowledge of DevOps practices and tools.
• Project Management Professional (PMP) certification or equivalent.

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Job Description

Experian is looking for an experienced Sales Learning and Development professional to lead the strategy and do the work to create engaging training content for its newest division, Employer Services, which partners with a business to help improve efficiency, ensure compliance and help manage workforce more effectively and take the administrative burden off busy HR and payroll teams to focus on other responsibilities. This is a remote position reporting to the VP Sales Strategy and Enablement. You will create learning programs, including onboarding and skill training for sales teams, in a startup environment. You will also create sales enablement materials that connect the content to the sales process to allow sellers to use the knowledge in the sales process. You have a background in adult learning, and proficiency with PowerPoint and other design tools. Experience with sales methodologies and virtual learning strategies. Experience in sales training in human capital PR and HR compliance space will make you a good candidate for this role. This role requires someone who is ready to role up their sleeves and define the strategy and then go build the training and enablement content to support the strategy. Bonus if you have B2B sales experience in the Employer Services or Human Capital space. If no sales experience you have a track record building sales training and enablement programs that resulted in increased sales performance measured by trackable KPI's.

What You'll Do:

• Work with business subject matter experts to understand learning requirements and learning goals for the Experian Employers Services Sales team, especially our new sales hires and leaders
• Develop virtual experiences that engage adult learners using the most efficient delivery methods for an audience of sellers located around the world
• Design training experiences that improve learning and retention by using a blended learning and delivery approach (ILT, VILT). This includes facilitator guides, participant materials, integration of media elements (audio, video), simulations, gaming, infographics that follow defined learning plan.
• Create supporting resources including launch communications, videos, case studies, tip sheets, PowerPoints, infographs and other sales enablement assets that make up a blended learning strategy.
• Be a team player within the Sales Enablement Team
• Partner with sales leadership to assess sales performance gaps, establish learning goals and measures, and develop appropriate programs to address those gaps.
• Participate in Experian Sales Development Co-Op, to gather insights into sales training programs and events to provide insights on learning opportunities across Experian that might be applicable for the Employer Services Department, make recommendations across the organization, and maintain relevancy to industry topics, trends and trigger events.
• Identify, design and facilitate sales process improvements, sales training programs that help our sales teams exceed goals.
• Develop great individual sales training programs and a strategy for learning across sales process, sales tools, and products.
• Develop training experiences that improve learning and retention by using a blended learning and delivery approach (ILT, VILT). This includes facilitator guides, participant materials, integration of media elements (audio, video), simulations, gaming, infographics that follow defined learning plan.

#LI-Remote

Qualifications

What Your Background Is:

• Bring 7+ years of experience in professional development, B2B sales, sales leadership, change management, and instructional design with contemporary knowledge of adult learning.
• Instructional design expertise, ability to apply concepts of adult learning theory
• Experience developing blended training that engages the learner, such as (ILT, Virtual Training, graphics, audio, video demonstrations, and simulations).
• Design and facilitate engaging skill/training content and programs to include micro/video learning, infographics, and in-depth training virtually or in person. Leverage all partner engagement, sponsorship and tracking to gain adoption, adjust strategies, and achieve results.
• Experience writing using instructional design principles and developing learning materials, programs, curricula for in-classroom and virtual audiences.
• Use curiosity to understand our goals, sales routines, performance data and current state to uncover an approach to improving performance.
• Demonstrate the ability to approach instructional design with a strategic and systematic process.
• Experience building, implementing sales methodologies.
• Analyze data, measure performance and the impact of development interventions.

Required Education and Experience:

• Bachelor's Degree in a related discipline required. Masters in Learning and Development.
• Experience in sales or deep domain knowledge of enterprise level b2b sales process
• Employer Services industry experience for companies who sell HR or PR compliance solutions

Tools/Software Requirements:

Advanced proficiency with Microsoft Office 365 suite of applications, e-Learning platforms, authoring applications and learning management systems (LMS) such as Articulate/Rise 360, Adobe Creative Suite, Camtasia, Storyline, Seismic Learning(formerly lessonly), Elevate and Elevate Communities (Cornerstone).

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Job Description

Experian Automotive is searching for an onboarding team member who will report to the Client Services Manager Senior. You will be a key contributor to the Client Services and Sales team.

The candidate will possess a strong analytical mind and have a high aptitude for problem solving and attention to details.

The ideal candidate will have excellent organizational, written, verbal, and interpersonal communication skills, along with a positive, upbeat attitude and the fervent desire to provide the highest level of support to verify accounts and contacts. We value humility, a strong work ethic, flexibility, collaboration, curiosity, and constant learning.

Ability to handle multiple tasks and priorities at the same time.

May make outbound phone calls and email to existing or potential customers.
Diagnose, research, and resolve Billing problems for different products.

You will be a high-performing resource for the Onboarding Team,

providing support to Automotive sales representatives and customers, responding to requests for verification and validations, information, products, and services. 

You will address verification requests and service needs, as well as setting up accounts in a timely manner involving the appropriate internal departments and staff to ensure requirements are met and perform validation on multiple data instances.

You will provide the highest possible level of service, utilizing your deep competencies in a variety of product and operational areas.

Qualifications

We are seeking a highly motivated, client-focused individual with a positive attitude and high-level communication skills. Creativity, initiative, and resourcefulness are a must, in addition to the following:

• Advanced English Language skills, both verbal and written.
• High School degree. Bachelor's degree highly preferred. 
• 2+ years of customer support and automotive industry experience
• Salesforce.com proficiency
• Strong PC, Microsoft Office, and internet knowledge
• Advanced problem solving, analytical, and customer service skills
• Strong organizational skills with the ability to work independently and attention to details.
• Ability to work in a fast-paced environment with fluctuating priorities and tight deadlines
• Ability to work closely with diverse group of internal / external organizational members
• Must be able to clear the company’s pre-employment screening.
• Desirable experience on related position, performing vetting and research.

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Job Description

Position Overview: As a Software Application Architect of our Ascend Fraud team, you will design and oversee the development of distributed applications focused on fraud detection. In this individual contributor hybrid role, you will report into the Sr. Director of Software Development. You will work with teams to ensure that architectural decisions align with our goals, while also remaining hands-on with coding tasks. You will have experience working in agile environments, familiarity with DevSecOps practices, and experience building secure and efficient solutions.

Responsibilities:

• Define the Architecture for Ascend Fraud services on the Ascend Platform: design and evolve the system structure, choose the appropriate technologies, frameworks, and design patterns to meet functional requirements
• Guide the implementation of technical solutions while considering service re-usability and consolidation through the use of machine learning.
• Work with product management, platform architects, developers, and other technical teams
• Provide guidance to development teams, ensuring that architectural principles are followed and that the design is implemented correctly.
• Implement DevSecOps practices, integrating security measures into the entire software development lifecycle.
• Select tech stacks, tools and platforms to ensure these decisions align with the project's goals
• Design cloud-native architectures on AWS and container orchestration platforms like Amazon EKS.
• Oversee the design and integration of SQL and NoSQL database technologies
• Find and address risks related to system performance, security, scalability, and technical debt
• Spend up to 30% of your time writing high-quality code
• Work in an agile environment, ensuring agreement on requirements

Qualifications

• You must be located near Scottsdale, Arizonadue to the hybrid nature of this role
• Bachelor's degree in Computer Science, Engineering, or a related field.
• 8+ years experience in full stack software development (2+ being in an architecture role) (React.JS, JavaScript UI frameworks, Java, microservices).
• Expertise in Microservices Architecture including service orchestration, communication patterns, and data storage
• Proficient in SQL and NoSQL database technologies
• Familiarity with fraud detection algorithms, anomaly detection, ML models with a focus on security and scalability
• Proficiency in (AWS) Cloud Services such as EC2, Lambda, API Gateway, S3, RDS, and DynamoDB
• Knowledge of DevSecOps practices and security integration
• Background in encryption, identity and access management, and compliance with standards such as PCI DSS and GDPR.
• Optimize system performance and scale services in a cloud-native environment.
• #LI-Hybrid

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Job Description

We are looking for a Database Administrator II to aide to both the IT Infrastructure and Development teams.

Reporting to the Database Operations Director, you will help support existing systems 24x7 and responsible for administering MSSQL server environments across on-prem and Cloud.

Responsibilities:   

• Manage SQL Server Databases through multiple product lifecycle environments, from development to mission critical product systems. 
• You will configure and maintain database servers and processes, including monitoring of DB health and performance, to ensure high levels of performance, availability and security. 
• Independently analyze, solve, and correct issues in real-time, providing problem resolution end-to-end. 
• Refine and automate regular processes, track issues, and document changes. 
• Assist developers with complex query tuning and schema refinement. 
• Provide 24*7 support for critical production system. 
• Perform scheduled maintenance and support release deployment activities after hours. 
• Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members. 
• Develop and Service Improvement Plans. 
• Installation of Database Product 
• Database backup and restoration  Ensure database product patches up to date. 
• Database upgrades 
• Database Encryption and encryption key rotation/management 
• Database Performance Tuning 
• Database Clustering and DR setup and testing 
• Lead and support technical troubleshooting 
• Provide and update SOPs on-need basis 
• Provide On-call Support and after hour support if needed 

Qualifications

• Bachelor's degree (in Computer Science or related field) or equivalent experience
• 4+ years of experience Managing MSSQL Server databases in large environments
• Working knowledge for large Database implementations and Support
• Working knowledge of any Cloud Environment (AWS or Azure)
• Working knowledge of other Database Technologies (MySQL, Postgres, MongoDB etc)
• Experience in review of Access Plans with the dba team and developers to make recommendations
• Familiarity with multiple data movement utilities
• Understand tablespace types, utilization, and management
• Shell scripting skills
• Practical experience monitoring databases with teammates to tune and provide a high availability service
• Knowledge of federated databases is beneficial
• Ability to work and communicate effectively in a team environment
• Knowledge sharing and creation of knowledge articles
• Strong strategic process and procedure methodology with attention to maintaining robust audit controls
• Experience working within different cultural and multi-lingual environments

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Job Description

Experian is looking for an experienced Lead Technical Product Manager with expertise in Capital Markets to support our growing Experian Housing and Verification Business. This is a remote positin reporting to Senior Product Director. You will design and lead the roadmap for differentiating Mortgage Capital Market products and solutions. You will bring in expert-level understanding of mortgage capital market landscape, market dynamics and industry-wide product offerings. You will work with very complex and different data sets such as mortgage loan-level data, Residential Mortgage-Backed Securities data, Climate Risk and economic datasets to develop solutions in capital markets.

You will have expertise in product discipline, product management, and roadmap creation. Have critical thinking and creative solutioning capabilities. Experienced in working with cross-functional teams and excels in a fast paced environment.

Job Responsibilities:

• Product Strategy: Drive the prioritization and development of product vision, strategy, and roadmap for mortgage capital markets products, including mortgage-backed securities (MBS) and mortgage servicing rights (MSRs).
• Market Analysis: Conduct market research and competitive analysis to identify opportunities and inform product decisions. Stay updated on trends in mortgage rates, housing markets, and regulatory changes.
• Stakeholder Management: Collaborate with internal and external stakeholders, including engineering, sales, marketing, and clients, to gather requirements and ensure alignment. Facilitate communication between technical and non-technical teams.
• Technical Leadership: Work with engineering teams to design, develop, and deliver high-quality products that meet market needs like risk management tools, and data analytics solutions for mortgage portfolios.
• Project Management: Oversee the product development lifecycle, from concept to launch, ensuring delivery and adherence to quality standards. Manage project timelines, budgets, and resources.
• Performance Monitoring: Track product performance, analyze important metrics, and implement improvements to enhance product effectiveness and user satisfaction. Use data-driven insights to improve product features, and functionality.
• Compliance: Ensure products comply with relevant regulations and industry standards.

#LI-Remote

Qualifications

• Education: Bachelor's degree in computer science, Engineering, Finance, or a related field. MBA or advanced degree.
• Experience: Minimum of 8+ years of experience in product management, with at least 3 years in mortgage capital markets or a related field.
• Technical Skills: Good understanding of technical aspects of software development, data analysis, and financial modeling. Familiarity with tools like SQL, Python, and Tableau
• Leadership: Experience leading teams and managing complex projects. Experience with Agile methodologies.
• Analytical Skills: analytical and problem-solving skills, with a data-driven approach to decision-making.
• Industry Knowledge: Experience with mortgage finance, capital markets, and regulatory requirements. Knowledge of MBS and MSRs is necessary .

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Job Description

-Perform application administration activities such as creating, modifying, and deleting users, optimizing remote access, and security access for messaging systems, databases, and web applications. 
-Coordinate with department leadership to plan, design, and schedule the release of all software, hardware, and operating system updates. Develop and enhance processes and technical documentation, create back-up procedures, test plans, and reports. Prioritize and respond to requests for service and may provide escalation support to helpdesk staff.
-Provides knowledge for various SAP modules for integrated data interchange for EAI and EDI developments based on webMethods.   
          
-Summarize the overall purpose, objective and responsibilities of the job and how it fits into the organization.            
                                                         
Essential Functions:      
                                                 
• Develops EAI/EDI Interfaces
• Monitors and evaluates all in-place systems and applications and initializes repairs, updates and other changes necessary to ensure maximum performance
• Independently modify existing software to correct errors, to adapt it to new hardware or to upgrade interfaces and improve performance.
 Examples include windows servers, third party systems, storage systems, etc.
• Consult with engineering staff and users to evaluate interface between hardware and software, develop and implement specifications and performance requirements and resolve customer problems, requiring specialized aptitude with various systems.
• Supports and administers various applications software platforms
• Documents IT activities such as down time, problems, systems configurations
• May coordinate, manage and/or build new computer systems for special purposes
• Remains abreast of emerging technology and maintain technical competency of IT applications
• Performs other duties and projects as assigned
• Engineer will keep abreast and aware of latest security trends, participate in regular security activities.  Operating systems should be
 kept updated per company security policies and procedures. For example, when a Microsoft vulnerability has been announced or monthly security patches are available, the patch should be applied after it has been tested. Systems engineering staff should routinely harden operating systems. For example, unused ports and services should be closed and turned off, unneeded application features should be disabled, and demo or default application data should be moved or deleted.

Qualifications

Bachelor's Degree or equivalent experience          
• Minimum 5+ years of experience in an Information Systems role with a minimum 5 years of experience in XML & Webservice development with technology (XML, XSL, DTD, XSLT, SOAP, WSDL, EDI)     
• WebMethods development and administration experience required ,10.x preferred
  (Integration server, UM/Broker, Trading Networks, JDBC/SAP adapters etc..)
• Experience on implementing A2A and B2B solutions
• Experience on implementing web services and RESTful services (APIs)
• Experience with B2B standards X12 EDI, Flat files etc. will be an added advantage
• Should have experience in SFTP and PGP encryption
• Working experience with Trading Networks and Partner on-boarding process
• Experience with WebMethods upgrade activities
• Experience creating/maintaining technical documentation related to application interfaces
• Monitor EAI/EDI production systems and troubleshoot the issues effectively      
• Certified WebMethods Integration Professional preferred.
• Certification preferred in Enterprise Application Integration (EAI)             

Salary Range: $75,000 - $100,000 a year

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Job Description

Your key responsibilities:

• Lead Generation Strategy: Develop and implement demand generation campaigns across multiple channels including search engines, social media, email, content marketing, and paid advertising to drive a continuous flow of qualified leads.
• Campaign Execution: Plan, execute, and optimize digital marketing campaigns to increase brand awareness, attract high-quality prospects, and convert leads into customers.
• SEO/SEM Optimization: Work closely with the content and SEO teams to improve organic visibility and implement SEM strategies for better lead generation.
• Email Marketing: Design and execute email marketing campaigns aimed at nurturing leads and moving them through the sales funnel.
• Content Development: Collaborate with content teams to create relevant, compelling, and conversion-focused assets, including landing pages, blogs, eBooks, webinars, case studies, and whitepapers.
• Paid Advertising: Manage paid channels (Google Ads, LinkedIn, etc.) and optimize ad spend to maximize ROI.
• Analytics & Reporting: Monitor, analyze, and report on the effectiveness of demand generation campaigns, using tools like Google Analytics and Semrush. 
• Marketing Automation: Utilize marketing automation tools to streamline campaign execution, lead nurturing, and segmentation for personalized experiences.

Qualifications

Skills and Experience that help you succeed:

• 3+ years of experience in digital B2B marketing, with a strong focus on demand generation
• Proven ability to design and execute effective demand generation strategies that drive measurable results
• Hands-on experience with digital marketing channels (SEO, SEM, email marketing, social media, display advertising)
• Expertise in marketing automation and CRM tools (e.g., HubSpot, Marketo, Amplemarket, Pipedrive)
• Strong analytical skills, with the ability to interpret data and insights to drive decision-making
• Experience with lead nurturing, and conversion rate optimization
• Excellent communication skills and the ability to collaborate across departments
• Familiarity with content creation and inbound marketing methodologies

Preferred Qualifications:

• Bachelor's degree in Marketing, Communications, or a related field
• Experience in B2B marketing or technology-focused industries
• Certifications in Google Ads, HubSpot, or similar marketing tools
• Abe to work independently, be proactive and advise on continuous improvement initiatives

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Job Description

What to expect?

As Growth Account Manager, you will be responsible for generating new business opportunities and managing existing customer relationships regarding industrial water treatment with our customers in Brussels and Wallonia. You will combine your commercial skills with technical expertise to advise customers and provide tailored solutions to meet their specific needs.  Your role is essential in increasing turnover through strategic acquisition and building long-term relationships. You get energised by working autonomously and have an appetite for both commercial and hands-on work.

Specific responsibilities include:

• Achieve sales targets and contribute to the growth of the company through successful acquisition and customer retention.

• You actively pursue positive relationship building with your regular customers and always look for new opportunities. 

• You focus on the management and relationship building of existing customers. You are responsible for the continuous follow-up of the agreed service, price management and product delivery according to the right quality standards.

• With both existing and new customers, you look for continuous improvement of our solutions and for opportunities to deliver value.  With this, you want to contribute to an ecological world by helping our customers achieve their sustainability goals in terms of water, CO2 and energy savings.

• You perform technical work and can make the necessary verbal and written recommendations to ensure a problem-free business operation for the customer.

• You strike the balance between quick solutions for our customers, yet sustainable in nature. 

• You easily liaise with other departments, enabling you to meet our customers' expectations efficiently and with the necessary teamwork.

• As a team player, you are helpful to your colleagues and actively participate in team meetings, training sessions, etc.

• Due to your high degree of independence, you set your own schedule, taking into account different customer needs and other tasks. 

• You find a balance between following your schedule and the flexibility to deviate from it if priorities demand it (possibly last minute).

• You understand the importance of a broad and constructive network both inside and outside the organisation, and actively invest in this yourself.

• You will report to the Area Manager of your region. 

Qualifications

What are we looking for?   

• You highly value safety and integrity and actively promote them, both within the organisation and with our customers.

• Through your customer orientation, you translate our commercial strategy smoothly into practice. 

• You have a hands-on attitude and technical expertise.

• You are result-oriented, business targets and objectives are an extra motivation for you.

• You are analytical and have a first experience with financial follow-up.

• Working independently and autonomously gives you energy.

• You are socially flexible and can easily adapt to a new environment.

• A 9-to-5 job is not for you. You like autonomy and the idea of not knowing in advance what your day will look like. 

• You work in a structured and orderly way, guaranteeing accurate reporting skills

• As a team player, you enjoy jumping to the aid of your colleagues. 

• You are problem-solver and dare to think out-of-the-box, always taking into account quality and safety rules.

• You are willing to further develop yourself and step outside your comfort zone. 

• You hold a Bachelor's degree or higher in Engineering or Applied Sciences. Chemical background is required.

• Minimum 3 - 5 years' experience in commercial or key account management.  Knowledge of industrial water treatment in breadth and depth is a plus.

• You can express yourself fluently both orally and in writing in English and Dutch.

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