Job Description

Are you a strategic thinker? Does business process optimization excite you? Do you love ecommerce? Do you enjoy creating Features and Epics and breaking them down into stories that define how users will interact with these features? If you answered yes to these questions, McFadyen has an opportunity for you! 

This individual will interact with a variety of business stakeholders as a cross-functional liaison to understand client requirements and issues. Partner with Architects and technical leads to innovate solutions. Create documentation and other artifacts to turn strategy into reality. Independently initiate, facilitate, and participate in fact-finding, green-field discussions, and implementation planning and design meetings. You will suggest innovative solutions to business problems that leverage technology for achieving market differentiation, efficiency improvements, and better user experiences for our clients. 

100% remote work 

Responsibilities 
Top 5 Responsibilities 

• eCommerce requirements gathering, analyzing, and documenting requirements for large-scale (e.g., Fortune 500 or equivalent) projects and manage the requirements scope. 
• Successfully and independently handle ambiguous situations and develop a practical plan towards achieving clarity - while defining functional behavior, business rules, and data attributes. 
• Work with the business stakeholders or sponsors to translate business needs into business and functional requirements, fix the functional gaps and add all the minute details. 
• Elicit requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process analysis, use cases or user stories, scenarios, event lists, competitive product analysis, and task and workflow analysis. 
• Act as a product owner for the development and QA team, clarify the doubts of developers and test engineers, validate the developed functional solution, and test cases and provide a demo to the client. 

Other responsibilities 

• Present solution alternatives to clients that meet their business requirements. 
• Work in a globally distributed team model. 
• Decompose high-level business and user requirements into functional requirements or user stories. 
• Represent requirements using alternative views such as visual analysis models (UML diagrams), prototypes, or simulations where appropriate. 
• Lead requirements validation activities to confirm that a solution based on the requirements would meet customer needs and achieve business objectives. 
• Lead and facilitate ongoing requirements prioritization. 
• Establish and implement effective requirements practices, including continuous improvement. Assist with the development of the organization’s requirements engineering policies, procedures, and tools. 
• Identify ways to assist product management in product planning through requirements development and analysis. Propose new product features and updates. 
• Conduct research, analysis, and feasibility studies to establish the viability of requirements. 
• Travel to client sites as needed (post-pandemic). 
• Bring best practices and support to the other eCommerce teams as they relate to business knowledge and business processes. 

Qualifications

Top 5 qualifications 

• Experience in IT or eBusiness, including experience with e-commerce, web application development, or other eBusiness solutions. 
• Strong facilitation and communication skills across business and technical audiences. 
• Familiarity with a broad array of internet technologies and trends. 
• Understanding of eCommerce internationalization and localization complexities: content in multiple languages, country-specific product availability, and tax & payment processing. 
• Experience in problem resolution with IT systems and individuals. 

Other Qualifications 

• Bachelor's degree in business, MIS, Computer Science, or related major. 
• Proven experience as a Business Analyst. 
• Experience with an enterprise class eCommerce platform. 
• Familiarity with Agile development processes where you quickly write effective user stories that can be broken into meaningful tasks by developers. 
• Familiarity with Jira is desired. 
• Knowledge of multiple vertical industries such as retail, b2b, CPG, and grocery is a plus. 
• Excellent English Communication skills. 

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Job Description

This role will report into the Change, Adoption and Learning Head of Practice within Consulting and will be responsible for gathering, analysing, documenting, and validating requirements for business processes, systems and application.  They play a key role in understanding business challenges, identifying opportunities for improvement, and proposing effective solutions to enhance efficiency, productivity, and overall business performance.
 

Key Responsibilities      
     
Process Improvement

• Collaborate with stakeholders to elicit, document, and validate how a business or business area works, considering the people, organisation, processes, information, data and technology and document the business requirements ensuring they are clear, complete and aligned with business objectives.
• Conduct interview, workshops and meetings to understand and analyse business processes, needs and pain points.
• Use various techniques such as surveys, data analysis and process modelling to identify opportunities for process improvement.
• Lead, analyse, identify, design, prioritise and implement process and business changes to improve business and operations and services.

Documentation

• Create detailed business requirements, user stories, use cases and functional specifications to communicate the requirements to the development team and other stakeholders.
• Maintain clear and concise documentation through the project lifecycle and update as necessary based on changes or additional insights.
• Lead, analyse, identify, design, prioritise and implement process and business changes to improve business operations and services.

Data Analysis

• Analyse and interpret data to extract valuable insights, identify trends and support data-driven decision making processes.
• Define success measures and metrics.

Solution Design

• Provide input and feedback on proposed solutions to ensure they align with business requirements and are feasible.
• Collaborate with project managers, product owners and SMEs to design effective solutions to meet business needs.
• You apply user research skills to inform decision making and apply design principles to ensure the user interface is intuitive.
• Management of requirements and user stories through project lifecycle within Azure Dev Ops, including mgmt. of backlogs.

Testing and Quality Assurance

• Assist in defining test cases and test scenarios to validate that the developed solutions meet the specified requirements.
• Support the design, execution and assessment of business process tests and usability evaluation.
• Assess the efficiency, usability and impact of business processes and end to end services.
• Support UAT and work with stakeholders to ensure the solutions meets their expectations and is ready for deployment.

Agile working

• Apply agile mindset to all aspects of your work (in applicable projects) with an iterative method and flexible approach to enable rapid delivery.

Continuous Improvement

• Stay up to date with industry trends, best practices, and emerging technologies related to business analysis.
• Proactively identify areas for process improvement within the organisations and propose innovative solutions.

Business Architecture and Operating Models

• Analyse organisational landscape and strategy and can support future state architecture aligned to the strategy.
• Translate business drivers, goals and constraints into business objectives and define the required capabilities and operating models to meet these objectives.

Qualifications

• 5 plus years of relevant work experience in Business Analyst role.
• Strong analytical and problem solving skills.
• Excellent communication and stakeholder mgmt. skills.
• Proficiency in business analysis tools and documentation software.
• Understanding and experience of working on Government projects following Service Standard.
• Understanding and experience of project methodologies (Agile,Scrum) and Waterfall.
• Business Process and re-design experience.
• Exhibits strong leadership abilities as role model, partner and mentor to project teams and clients.
• Results-focused with strong business acumen combined with analytical and structured thinking.
• Consulting skills, including: team facilitation, conflict management, business case development.
• Ability to work in high pressure, rapidly changing environment whilst dealing with ambiguity and diversion opinions.

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Description du poste

Je recherche pour l’un de mes clients une Business Analyst

Voici les différentes tâches à réaliser :

Profil recherché :

• Niveau de séniorité : 3 années et +
• Modélisation : Bon niveau de maîtrise
• BDD : savoir requeter/accéder aux données de la BDD.
• Comprendre et analyser le besoin du métier.
• Etudier la (les) différente(s) solution(s) qui réponde(nt) à la demande, en collaboration avec les équipes informatiques (ICDC), les architectes fonctionnels et techniques.
• Suivre les développements et être garant de la réalisation en correspondance avec le besoin initiale.

Qualifications

Niveau de séniorité : 3 années et +

Contexte Agile.

Outils : Jira, Confluence

Equipe est en cours de création.

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Job Description

The position of Business Intelligence Analyst is a home-based role within the health division of NEC Software Solutions working on web-based applications supporting our registries and screening business areas and includes working as part of Agile teams using a user-centred design approach with documented user stories as well as some work under Waterfall methodologies with documented functional specifications.

This role will be working as a Business Intelligence Analyst within the Product & Proposition team, where you will:

• Create clear and concise user stories/functional specifications to accurately reflect the requirements for a given project, documenting detailed information as required in a manner which is easy to understand
• Become a Subject Matter Expert on your designate product line
• Produce mock-ups and wireframes for review with internal and external stakeholders
• To create and manage change requests with regards to changes in project scope
• Contribute to agreement and sign-off of user stories/specifications with the customer
• Respond to queries from development and QA teams
• Liaise with the Product Owner/Manager to ensure requirements are in line with the product strategy
• Learn and understand the business contexts, processes and protocols that our systems support and deliver for our customers
• Work with internal teams (IT and Business) to ensure smooth knowledge transfer and transition to Business as Usual (BAU) state
• Communicate and collaborate effectively with many different team members across the business and technology areas
• Ensure agreed standards applicable to the work undertaken are adhered to
• Attend user group and customer meetings to obtain and respond to feedback
• Deliver demonstrations and showcases to customers as required 
• Develop, optimise and document business processes
• Work closely with developers, architects, other business analysts, and the client's representatives to define the direction, approach and requirements to project manage design and development
• Gathering, identifying and documenting business requirements

The role of Business Intelligence Analyst is home-based; however, travel will be required throughout the United Kingdom to liaise with customers as required to suit the needs and demands of the products.

This is a crucial analysis role that will allow you the ability to learn and enhance your analytical skills and interpret client requirements along with building your business domain knowledge. You will take full responsibility for the functionality you document, ensuring that it delivers on the business needs, engages users, and is maintainable and robust. You will be highly motivated and able to demonstrate an excellent mix of analytical and technical skills with a thirst for knowledge and a willingness to learn new skills.

As a Business Intelligence Analyst, you will contribute to a team-wide process of continual improvement for NEC Software Solutions and in return you will be rewarded with a structured career path.

Qualifications

Essential:

• Extensive previous experience in the IT industry (e.g., through a placement) OR has demonstrable relevant experience within the IT industry ideally with Healthdata 
• Excellent written & verbal communication skills
• Ability to deliver in a fast-moving environment with changing priorities.
• Strong interpersonal/team skills
• Strong understanding of data modelling and data warehouse concepts
• Knowledge of database management systems like SQL Server, MySQL
• Ability to write complex SQL queries to extract and manipulate data
• Advanced skills in Microsoft Excel, including pivot tables, VLOOKUP, and macros
• Knowledge of Extract, Transform, Load (ETL) processes and tools
• Familiarity with programming languages like Python or R for data analysis and automation.
• Understanding of scripting for data processing and transformation.
• Familiarity with BI tools such as Power BI, Tableau, QlikView, or Looker.
• Ability to create dashboards, reports, and visualizations.
• Advanced MS Office skills
• Highly self-motivated with excellent time management and prioritisation skills, with a proven ability to work to deadlines.
• Ability and desire to deliver an excellent level of customer service.
• Confident in quickly understanding and working with complex datasets.
• Confident to build relationships and communicate effectively with senior stakeholders.
• Undaunted when encountering problems or challenges and keen to determine a solution.

Desirable

• Statistical, IT or business-based degree
• Basic database / SQL experience
• Capability to analyse complex data sets and draw meaningful insights
• Use of formal Analysis methodology, tools and technical e.g., User Stories, UML, use cases.
• HTML or XML experience
• Familiarity of wireframe tools like Balsamiq
• Fluency with the Agile work methodology
• An enthusiasm for the use of technology in improving healthcare.

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As a member of the company’s information technology team, the Business Analyst is skilled in the analysis of business processes and elicitation of requirements from multiple, and sometimes conflicting, business units. The individual in this role is responsible for the project management and/or scrum master responsibilities for assigned projects, taking gathered requirements through development and successful implementation. The Business Analyst works with technical and non-technical teams and must communicate effectively according to the audience. The ideal candidate is comfortable with a high degree of change, deals well with ambiguity, and is capable of working in an adaptive software development environment with strong project management skills.

Essential Functions:

• Provide thorough assessments of current-state and future-state business processes to establish technical solutions, cost-benefit analyses, and scope estimations
• Gather requirements by conducting process workshops, discovery sessions, and backlog refinement to translate into accurate and meaningful epics, user stories and acceptance criteria
• Advise business stakeholders on platform best practices and standard feature adoption by working with technical leads and the Enterprise Solution Architect
• Perform role of Scrum Master and/or Project Manager, undertake duties such as leading agile ceremonies, creating project plans, reporting project status across the organization, planning and facilitating end-to-end UAT activities, and creating deployment and cutover plans as needed
• Prioritize and track all issues, risks, action items and decisions to resolution, escalating as needed to ensure project success
• Build and maintain process and project documentation in Confluence/Box
• Facilitate change management in areas affected by development activities and evaluate system changes for downstream system and/or organizational impact
• Develop and maintain productive working relationships with key internal clients and other team members
• Maintain state-of-the-art knowledge of related systems and techniques, including evaluation of computer hardware and software and initiate or assist in the research, evaluation, and selection of new system software
• Comply with Software Development Lifecycle (SDLC) methodology and compliance obligations
• Promote and demonstrate the behaviors consistent with CoreSite’s culture and values

Other Duties:

• Train on, and support the use of, assigned applications/software, and various reporting systems
• Participate in Quality Assurance and Quality Control practices, standards, methodologies and metrics associated with assignments
• Ability to come to speed quickly to understand and use proposed third-party vendor tools
• Complete system and process effectiveness audits
• Other projects and duties as assigned

Knowledge, Skills & Abilities:

• Ability to thrive in a hybrid work environment that consists of at least two onsite days per week.  
• Communication skills including communicating at technical and business levels, and the ability to interact with people from all organizational levels
• Strong documentation skills
• Working knowledge of business analysis techniques to gather and help teams visualize solution & technical requirements; process flowcharts, GAP analysis, data flow diagrams, mind maps, entity-relationship diagrams (ERD), etc.
• Ability to collect and analyze data to assist in decision-making
• Strong problem solving (error detection, root cause analysis, error correction), conceptual, analytical, and decision-making skills
• Working knowledge of JIRA, Confluence, Rally and/or other tools used to orchestrate team delivery strongly desired
• Skilled in project management of small to medium-sized projects.
• Knowledge of MuleSoft or Enterprise Integration Strategies are a plus
• Knowledge of Salesforce CPQ application is a plus
• Demonstrated aptitude for quickly learning new applications and operating systems
• Demonstrated knowledge of information and systems technology, systems and techniques, computer network systems and various telecommunication systems

Education/Experience:

• Bachelor’s Degree in computer science, information technology or related studies preferred
• Three (3) or more years of related experience, which includes at least two (2) or more years of related experience supporting a variety of business software, and two (2) or more years of experience supporting IT with systems implementations as a Business SME or Product Owner.  
• Experience with Salesforce highly preferred
• Experience with various project delivery methodologies and able to apply necessary processes to ensure project success
• Salesforce certification(s) a plus (Administrator, Business Analyst, Advanced Administrator)
• Demonstrated experience using and supporting developed and purchased business applications.  
• Demonstrated experience discussing issues at a technical or non-technical level, depending on the audience.  
• Demonstrated experience maintaining a persistent focus to perform troubleshooting and problem resolution.
• Demonstrated experience planning and organizing work activities to meet deadlines for yourself and teams.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

While performing the job’s duties, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move objects weighing up to 25 pounds.

Compensation:

Compensation for this role includes a base salary between $$75,000 and 90,000 annually. This role is also eligible for an annual bonus and equity, based upon individual and company performance.

Posting Timeline: This position is expected to be open for applications through September 16, 2024 

Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!

• First-day medical insurance through Cigna with generous premium cost coverage
• Dental insurance through Delta Dental
• Vision insurance through VSP
• Telemedicine through MDLive for Cigna
• Healthcare and dependent care flexible spending account (FSA) plans
• Health saving account (HSA) plans for employees participating in the High Deductible Health Plan
• Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company
• Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance
• First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution
• Discretionary annual bonus and equity incentive plan
• Employee stock purchase plan (ESPP) with a 15 percent discount
• 16 days of paid time off (PTO)
• 11 paid company holidays and additional floating holidays
• School visitation and elder care paid time off
• Parental leave, adoption and surrogacy benefits, and family planning/fertility support
• Wellness reimbursement program & wellness incentive program
• Free parking or a company contribution toward a public transit pass
• Education reimbursement and student loan debt assistance program
• Employee assistance program, childcare resources, personal finance management support, and student loan debt assistance program
• Pet insurance
• Charitable matching program

Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to https://www.coresite.com/applicant-privacy-notice

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Job Description

• Understand the business goals, and provide thought leadership in creating, maintaining, and documenting revisions in our product portfolio.
• Collaborate with Project Management, and Quality Assurance teams to discuss problems and provide solutions for our clients.
• Help support team members with daily tasks.
• Assist client management teams in communication with clients by providing clear expectations and descriptions of what we need from our clients and what we can provide to them.

Qualifications

• A technical expert in the field of product analytics, comfortable utilizing and architecting modern tools, and excited to set the standard of existing systems and practices.
• Experience with SQL, Jira, Excel

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Job Description

Job Description:

• Data Analysis – the ability to develop reports and dashboards, utilizing one or more of the following: Microsoft Excel’s Power Query and Power Pivot, VBA, Microsoft Access, or IBM Cognos.
• Organize and integrate data from a variety of sources for use in reports, drawing on multiple data sets.
• Experience with data visualization, developing data analysis workflows, and streamlining data set development.
• Compliance and Process Automation – ensuring that required services are delivered to the client by building, tracking, and reporting on various financial metrics.
• Process Improvement – collaborating with the client to identify processes that could be improved and build new tools to streamline contract compliance within the command.
• Strong problem-solving, quantitative and analytical abilities.

Qualifications

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Job Description

The IQ Business Group (IQBG) is currently recruiting for a Business/Technical Analyst in Texas to be able to support Texas-based clients. If you have experience with eliciting business requirements, envisioning automating business processes solutions, and hands-on technical delivery, please keep reading!

We are looking for a person that can wear a few hats depending on the engagement. We are looking for candidates with records management experience, especially in the federal space. Your technical background will be leveraged.

Qualifications

What the Business/Technical Analyst will do - Job Description:

•          At least 3 years working in the federal records management space

•          Analyze business requirements

•          Understand the problem domain and envision automation to realize the objectives

•          Document business requirements through visualizations such as wire-frames and business process diagrams

•          Understand and create workflow diagrams (swim-lanes)

•          Define a project’s technical solutions/options using cutting edge technology. Design a positive user experience

•          Learn core ECM tools we leverage in the marketplace (OpenText, M-Files, MS SharePoint Online)

•          Knowledge of (preferred) or aptitude to learn complementary tools we use to supplement the core.  Eventually become an Expert at one or more of these. (OT Content Suite / Extended ECM, M365, M-Files, AvePoint)

•          Evaluate all development options and use creativity and independent thought to improve the user experience

•          Document and present solutions/options to client

•          Support clients/end-users

Requirements

•          Bachelor’s degree in business, computer science or other relevant area

•          Texas-based with preference for candidates who live within the Houston or Austin markets

•          Some programming experience is nice, but not required

•          The confidence and communication skills to interface directly with clients

•          Accountable for commitments/assignments.  Deadline driven

•          The aptitude to research, learn and grow on your own

•          A positive attitude toward constant challenges

•          An open mind toward different approaches

•          Ability to work both independently and in a team-oriented, collaborative environment

•          Constant professional communication with peers and superiors

•          Constructive contributions to ongoing brainstorm and problem-solving

•          Strong problem-solving skills

•          Solid written and verbal communication skills

•          Strong interpersonal skills

•          MS Office skills, include MS Visio

•          Eye for consistency in deliverables

•          A highly motivated and professional approach

•          Ability to prioritize and manage multiple tasks

•          Must be willing to travel up to ~40% (on subsequent engagements)

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Job Description

ProSidian Seeks a Business Support Analyst.  The Business Support Analyst provides business support for the Firm's daily business activities.  Our solution-centric services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value.  We help forward-thinking clients solve problems and improve operations.

The Business Support Analyst requires professionalism and technical capabilities to serve as our team's responsible and resourceful Business Support Analyst.  Working remotely, The Business Support Analyst will organize and update files, create marketing materials, support business development, assist with operations and related activities, draft/formal policies and guidelines, perform research, create presentations and sales materials, etc.  

The ideal candidate should be tech-savvy, able to communicate through multiple channels, and super organized.  This candidate must be a utility player for our team, one who can multi-task and take on different needs of the Firm each day.

While every employer is different, and each will have unique qualifications for a Business Support Analyst position, all activities required for success include tactics to support and enhance the organization's success.  With our wide range of services, we provide tailored solutions that fit unique needs related to Enterprise Services/Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital.  

These activities require a depth of technical and strategic thoughts and actions, accuracy, attention to detail, and consistency in deliverables.  This blended position requires MS Word, Excel, PowerPoint, Outlook/email, and MS Access skills that entail marketing and administrative acumen.

As a Business Support Analyst, your tasks will vary based on client and Firm needs and your skills, including performing general executive assistant duties; formatting and editing documents; arranging meetings and appointments; performing research and setting up opportunity pipelines; updating social media; authoring articles and content and identifying/sourcing candidates for our projects.

NOTE:  Internet research, generating simple reports in Excel, occasional PowerPoint presentations, and other administrative tasks are all key elements of our work.  Experience in MS Office, MS Word, Outlook, Adobe, Google Apps, and Outlook is essential.

•    Flexibility: We have a distribution team.  Each intern will have different needs according to their work and school schedule.  We offer you the ability to work remotely.
•    Diversity: Diversity is essential to us.  It would help if you had a team worldwide to solve global issues.
•    Technical Ability:  Technical ability to assist with Adobe Documents, PowerPoint, Excel, MS Word, and Outlook/email-related tasks proficiently, efficiently, and accurately
•    Word Processing Skills: Word Processing is a basic task that has to be done well and includes (but not limited to) data entry and typing, so one must note that it is not only about writing and typing 80-100 words per minute but also ensuring that the work is 100% accurate.
•    Oral Communication and Writing: In virtual modes of communication, tasks that require sending reports, managing emails, or making presentations require oral and written communication skills and communicating effectively both verbally and through writing.  
•    Computer Skills: All tasks are done using a computer, so one must have proficient computer skills.  Programs like Microsoft Word and Excel are the basics, including advanced internet skills to support his business website or database system.
•    Self-Motivation and Discipline:  Business Support Analyst motivation and discipline are essential - getting out of bed on time and getting ready for work should be a discipline.  Managing non-work-related matters that distract them while working on their tasks and reminding them about deadlines is critical to success.
•    Quick Thinking and Effective Decision Making: The capability to think and make the right decisions promptly is vital, especially when the client leaves a specific Business Support Analyst task and is not around to answer questions or clarifications.
•    Love for Continuous Learning: Stay at the top of the game; learn daily.  Treat every day differently and watch out for learning curves.  Because the nature of the job allows more freedom, one must be motivated and disciplined enough to succeed.

You will be relied upon to keep things organized in the business and be proactive.  The Business Support Analyst must be quick on their feet and an excellent problem solver.  They must know how to take the initiative to get things done to meet deadlines.  For Business Support Analyst Duties/Support/Service Requirements, we expect the MOST from Our Engagement Teams And Collaborating Partners:

M - MANAGEMENT SUPPORT

• Digitally Filing And Retrieving Corporate Records, Documents, And Reports.
• Document Management - Upload,
• Follow Up With Clients And Vendors On Various Issues/Projects
• Handle A Variety Of Administrative Support Tasks
• Handle Confidential Employer And Client Information
• Helping Prepare For Meetings.
• Interact with clients to ensure customer satisfaction
• Maintain an organized workflow and track each stage of assigned projects through to completion
• Manage company marketing activities under the direction of Managing Principal and Practice Leadership Team, including website, branding, and promotional materials
• Organize Correspondence And Answer Emails
• Other Ad Hoc Task Relevant To The Role
• Support practice leaders in coordinating marketing initiatives, including a regular cadence of business development campaigns.
• Take Notes Or Transcribe Meetings
• Work under tight deadlines and adeptly manage multiple tasks and shifting priorities.

O - OPERATIONS SUPPORT AND BUSINESS DEVELOPMENT SUPPORT

• Administrative Tasks, Data Entry, And Schedule Appointments On An Ongoing Basis
• Assist in preparing and distributing materials for prospect interactions by researching and collecting background information on institutions and potential opportunities.
• Assist With Tasks Related To Proposal Development While Providing General Administrative Support.
• Collect proposal information from stakeholders and assimilate the data into an established process for managing, executing, and fulfilling proposal requests.
• Customer Information Management
• Ensure and enhance ProSidian Consulting policies and procedures.
• Manage A Contact List
• Manage Filing Systems, Update Records, And Organize Documentation
• Perform Market Research and other Office Administrator Tasks
• Performing Office Duties That Include Managing A Records Database.
• Pipeline Sheet Updates, Research, Analysis, And Outreach For Opportunities Aligned With ProSidian Solution Offerings
• Procurement Forecast Research, Analysis, Identification, Selection, And Outreach For Opportunities Aligned With ProSidian Solution Offerings
• Proposal/Sources Sought/ And Request For Information Template Staging And Proposal Support Aligned With ProSidian Solution Offerings
• Prospecting (Procurement Forecast And Other) And Prospecting Follow Up
• Provide any other assistance necessary to support Sales Executive operations/pipeline management.
• Reach Out To Potential And Current Partners To Schedule Collaborative Sessions Related To Ongoing Business Pursuits
• Research, Identification, And Organizing Networking And Introductory Meetings With Current And Prospective Partners Aligned With ProSidian Solution Offerings
• Researching And Conducting Data To Prepare Internal- And External-Facing Documents And Deliverables
• Schedule introductory meetings with client prospects and attend Practice leaders on client meetings.
• Staging And Updates Of Proposal Pricing Spreadsheets And Proposal Support Aligned With ProSidian Solution Offerings

S - SOCIAL MEDIA AND PRESENTATIONS SUPPORT

• Assist In Research And Writing Topics, Clients, And Opportunities Related To ProSidian Consulting Services For CONUS/OCONUS public/private companies, defense and civilian government agencies, and non-profit organizations.
• Create Presentations, As Assigned
• Create, Complete, Update, And Publish ProSidian PowerPoint Presentations
• Create, Complete, Update, And Publish ProSidian Social Media, LinkedIn And Twitter/Hootsuite Posts, and Website Content
• Generate And Send Template Emails, Letters, And Text Messages
• LinkedIn Posts & Messaging
• Manage Social Media Accounts And Replies
• Pdf Conversion, Splitting And Merging
• Prepare And Create PowerPoint Presentations And Materials As Needed; Research Materials And Sources For Presentations
• Proof/Edit Documents
• Social Media Management (Facebook | LinkedIn | Twitter | Instagram | Other - Hootsuite
• Support The Production Of Marketing Materials And Thought Leadership Related To ProSidian Solution Sets - www.prosidian.com

T - TECHNICAL SUPPORT AND EXCELLENT CLIENT DELIVERABLES

• Coordinate technical support activities and liaise with ProSidian engagement team members and technical teams to resolve issues efficiently.
• Ensuring all documentation is accurate, up-to-date, and accessible to team members and clients.
• Facilitate Training and Support Sessions necessary to Train clients and team members.
• Prepare And Organize Databases, Dropbox Files And Reports
• Prepare Customer Spreadsheets And Keep Online Records
• Present Excellent Customer-Service Skills To Customers And Clients
• Support efforts to monitor and track technical support requests, ensuring timely resolution and client satisfaction.
• Support the Conduct of Quality Assurance Reviews to ensure client deliverables meet client requirements and standards.
• Support developing and maintaining detailed project documentation to create and update project plans, timelines, and deliverables.  
• Using Various Software, Including Word Processing, Spreadsheets, Databases, And Presentation Software

Qualifications

The Business Support Analyst - Shall have consecutive employment in a position with comparable responsibilities within the past five (5) years.  Must be able to use a computer to communicate via email and proficient in Microsoft Office Products (Word/Excel/PowerPoint) and related tools and technology required for the position.  Work products shall be thorough, accurate, appropriately documented, and comply with established criteria.  Work products shall be thorough, accurate, appropriately documented, and comply with established criteria.

•    Bachelor's degree in business administration, Management, or a related field.
•    2-4 years of experience in a similar role, preferably in a consulting environment.
•    Strong analytical and problem-solving skills.
•    Excellent written and verbal communication skills.
•    Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
•    Ability to work independently and as part of a team.
•    Strong organizational and time-management skills.
•    Able to organize and manage large amounts of files, tasks, schedules, and information
•    Able to work nights, weekends, extended hours, and holidays as needed
•    Computer with internet access and a Quiet work area away from distractions
•    Excellent phone, email, and instant messaging communication skills
•    Effective and efficient time management skills, organizational skills
•    Data Analysis and Reporting: Collect, analyze, and interpret data to identify trends and patterns.  Prepare detailed reports and presentations for internal and client use.  Assist in the development of dashboards and metrics to track project performance.
•    Experience with Google Docs, cloud services, and other technology tools
•    Highly organized and able to multi-task and work well with fast-paced directions and instructions
•    Knowledge of online calendars and scheduling (e.g., Google Calendar)
•    Must be able to work independently and get the job done with the ability to read, understand, and follow oral and written instructions.
•    Proven experience as a Business Support Analyst or relevant role
•    Self-directed and able to work without supervision and strong customer service and presentation skills
•    Two years previous experience handling assistant or administrative responsibilities, or experience in customer service or related field preferred

YOU'RE PERFECT FOR PROSIDIAN CONSULTING IF:

•    You are a strong writer and can repurpose content from existing content.
•    You have impeccable attention to detail.
•    You have experience in the Consulting Services industry.
•    You are tech-savvy and have experience with social media and web conferencing tools.
•    You have a project management skillset.
•    You are excellent with quality control and managing content on LinkedIn.
•    You are a self-starter and eager to take the initiative.
•    You have personally invested in self-development.
•    You have high emotional maturity and do not get hung up on day-to-day minutia.
•    You have thick skin that can handle direct communication.
•    You are efficient and concise.
•    You are dependable and understand the value of time and meeting deadlines.
•    You take ownership and pride in your work.
•    You have impeccable follow-through and always close loops.
•    You have a positive, high-energy attitude and a "get it done" mindset.
•    You are proactive - still thinking two steps ahead.
•    You are resourceful and bring solutions to the table.
•    You are politically neutral and do not dive into controversial topics.

ProSidian Business Support Analyst performs the typical duties of completing tasks from a remote location.  As a ProSidian Business Support Analyst, you maintain regular communication because ProSidian Business Support Analysts are away from the office with their employers.  As a Business Support Analyst, you must be able to multi-task projects; your employer may need you to coordinate several projects and events simultaneously.

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Job Description

The Technical Business Analyst role within Engineering will work with key stakeholders to gather, analyse and manage the technical and business requirements for product enhancements.  

Working closely with the VP of Engineering, Engineering/UX Leads and Product Manager you will be involved in capturing customer insights on product desires and help to define key product features that will improve the product and customer experience.  

In addition, within this role you will be responsible for defining and leading estimation of the product features, (decomposing from prioritised product initiatives) with the Engineering Team Lead  as well as the creation of detailed User Stories.

Major Responsibilities

• Assisting the product team with building and maintaining the backlog, ensuring all requirements and user stories align to product strategy.

• Work closely with internal and external stakeholders to convert business needs into business and technical requirements.

• Translating requirements into high quality user stories, including personas and acceptance criteria, ensuring the stories can be tested both functionally and non-functionally.

• Continually aligning the user stories and operational implications according to how the solution evolves, and ensuring the impacts are thought through and communicated as necessary.

• Decompose Initiatives into Features and Stories that have been prioritized by Product Manager and presented during Planning under direction from Engineering Team Lead (utilizing I.N.V.E.S.T).

• Maintain traceability between User Stories and Feature enhancements.

• Facilitate (with Engineering Team Lead) agile estimation, prioritisation, and planning workshops, identifying and managing inter-team dependencies.

• Running of various workshops such as story mapping, release planning, user story walkthroughs for each release/sprint.

• Facilitate identification of gaps in solution capability.

• As required, assist with integration testing to ensure that the product enhancements work as expected. 

Qualifications

Essential Competencies and Capabilities

• Growth mindset

• Resilience in a scale up environment where we often must solve problems not encountered before

• Strongly driven to achieve and take pride in excellent outcomes with focus on quality

• Critical thinking ability and strong problem-solving capacity.

• Ability to communicate clearly at various levels, from technical requirements to stakeholder management.

• Detail oriented and organised with the ability to manage and simplify complex systems & requirements.

• Creative and innovative with a passion for continuous improvement.

Knowledge and experience

• Bachelor’s Degree in Computer Science (or equivalent).

• 3+ years’ industry experience as a Technical Business Analyst. 

• Demonstrated experience in delivering agile initiatives in high performing teams as a business analyst in a digital environment.

• Agile process experience with an ability to work in small teams.

• Experience working with innovative products and  product teams. 

• Experience using JIRA, Confluence or similar technologies. 

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Job Description

We are seeking talented and experienced Senior Consultants to become an integral part of our team! DataCatalyst is a mid-sized global consulting firm that specializes in Data Management, Monetization, and Governance. We are looking for full-time consultants who are business and technology savvy, know the ins and outs of consulting, and are interested in joining an exceptional team of innovators who successfully deliver value for our clients.

THIS REMOTE / VIRTUAL ROLE CAN BE LOCATED ANYWHERE GLOBALLY

Qualifications

Responsibilities:

• Work with diverse project teams on multiple projects from Strategy thru Implementation to solve client data problems
• Assist with project governance, requirements definition, process analysis, implementation, testing, training, and rollout during project lifecycle
• Collaborate with team members to develop applicable methodologies, tools, approaches, points of view, and thought leadership to differentiate DataCatalyst in the market
• Work with DataCatalyst software partners to implement their technology within client environments
• Take responsibility and leadership for activities to both help our clients and our firm grow
• Developing long-term relationships and networks both internally and externally, interacting and communicating effectively with associates, clients, stakeholders, and executives
• Assist with business development and recruiting activities

Qualifications:

• 5-10 years of previous project experience in data management, analysis, or another related field
• English Speaking is required
• Understanding of the SDLC and technology implementations
• "Go-getter" with a proactive mindset
• Passion for data and the opportunity that it presents within today's market environment
• Strong problem solving and critical thinking skills
• Ability to manage clear expectations by establishing timelines and milestones and managing risks, issues, and dependencies through transparent status reporting
• Personable with the ability to interact with clients for testing and implementation purposes
• Strong written and verbal communication, presentation, and client service coupled with a strong interest in further developing and integrating enterprise business processes with technology skills
• Experience conducting workshops with SMEs to gather business and technical requirements and mapping business processes
• Excellent attention to detail, client relationship, stakeholder management, and interpersonal skills with a proven track record of stakeholder influence
• Ability to prioritize and multitask
• Previous work within a consulting firm in a billable capacity is desirable

The Candidate should have project experience vs. line operational experience and will be a billable consultant on one of our project teams.

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Job Description

Job Description:-

• Review, analyze and evaluate business systems and user needs. Document requirements, define scope and objectives and formulate systems to parallel overall business strategies.

Qualifications

• BS in Biomedical Engineering/ BS in Chemical Engineering/ Computer Science/ MS Computer Science/ BBA/ MBA/ Engineering degree required from an accredited university or College

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Job Description

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with clients, technicians, and managerial staff.
• Providing leadership, training, coaching, and guidance to junior staff.
• Allocating resources and maintaining cost efficiency.
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.
• Managing projects, developing project plans, and monitoring performance.
• Updating, implementing, and maintaining procedures.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Managing competing resources and priorities.
• Monitoring deliverables and ensuring timely completion of projects.

Qualifications

Must Haves:

• A minimum of 2 years of experience in business analysis or a related field.
• Exceptional analytical and conceptual thinking skills.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Advanced technical skills.
• Excellent documentation skills.
• Fundamental analytical and conceptual thinking skills.
• Experience creating detailed reports and giving presentations.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• A track record of following through on commitments.
• Excellent planning, organizational, and time management skills.
• Experience leading and developing top-performing teams.
• A history of leading and supporting successful projects.

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Opis oferty pracy

Projekty, w które będziesz zaangażowany:

Firma działa jak klasyczny software house, specjalizujący się w rozwiązaniach mobilnych dla klientów polskich i zagranicznych. Do portfolio należy jedna z najwyżej ocenianych polskich aplikacji mobilnych, którą pewnie poznałeś. Zdarzają się też mniej ekscytujące projekty, ale generalnie jest ciekawie :).

Oczekiwania w stosunku do Ciebie:

• samodzielność

• dobra komunikacja z klientem i zespołami developerskimi

• sprawne zbieranie wymagań i budowanie wykonalnego backlogu

Mój klient pomoże Ci zrealizować oczekiwania:

• przez indywidualne podejście do potrzeb szkoleniowych: jeśli znajdziesz szkolenie, materiały albo inną formę edukacji, która pomoże w bieżącej pracy, firma zapłaci lub dołoży się do jej realizacji.
• przez regularny transfer wiedzy w zespole, złożonym w dużej mierze z seniorów. 
• przez aktywne tworzenie atmosfery współpracy i dbałość o dobre relacje.

Kwalifikacje

• 3 lata doświadczenia jako analityk biznesowy w zespołach piszących software
• doświadczenie współpracy przy tworzeniu aplikacji mobilnych jest mile widziane
• bardzo dobre zdolności komunikacyjne
• bardzo dobry angielski

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