We are seeking a Senior Business Systems Analyst to be responsible for defining and delivering all ongoing system enhancements and projects. You will solicit requirements and build innovative solutions to support internal teams. Additionally, you will be responsible for developing requirements, craft user stories, and document processes.

What You’ll Do:

• Work and learn with a high degree of autonomy with minimal supervision
• Work on projects of all levels of complexity with minimum to no guidance
• Translate business requirements into detailed functional requirements
• Be an expert in CareRev business processes to develop and improve Salesforce-powered solutions
• A Business Systems Analyst at this level will serve as a Product Owner
• Work with end users to support adoption of new systems.
• Support and collaborate with the development teams to refine and elaborate on requirements / user stories throughout the development life cycle
• Facilitate all sprint planning events and backlog grooming
• Support with monitoring newly implemented changes and provide support for operation incidents related to product change
• Maintain an understanding of other related systems to make recommendations for company-wide system and process improvements
• Forge strong business stakeholder relationships; engage with business leadership to ideate, scope, and prioritize projects which will support business initiatives and  improve cross-functional processes
• Coordinate with all user groups and other projects to ensure proper prioritization and awareness
• Develop process flows, mockups, and diagrams to evaluate approaches and secure end-user adoption
• Write user stories; facilitate refinement, estimation, and planning for execution by the technical team(s)
• Run demos and gather feedback
• Perform testing of new functionality and manage end-user acceptance testing (UAT)
• Prioritize backlogs of feature requests from the business
• Create project plans for complex projects and monitor progress and timelines; keep business informed and updated
• Monitor internal support channels and ensure users receive support in a timely manner

What We’re Looking For:

• 8 plus years of experience with business systems 
• Bachelor’s degree preferred in a technical discipline
• Salesforce certifications, Business Analyst certified are a plus along with any other relevant certifications
• Have strong Business Analysis and requirements management skills.
• Query, review and manipulate data
• Have a strong understanding of operational systems and the needs of end users.
• Demonstrate strong analytical and problem-solving skills and the ability to devise solutions to address customer challenges.
• Exhibit strong communication skills with demonstrable experience of working in rapidly changing client environments.
• Experience developing requirements for moderately to high complexity projects 
• Ability to take obscure or intangible concepts and create detailed functional specifications and or user stories
• Ability to facilitate and elicit requirements from stakeholders for moderately to high complexity projects
• Strong customer focus and a good understanding of current processes and user experience.
• Change management skills and the ability to react quickly and delegate.
• The ability to build trust and credibility.
• Expertise in Salesforce’s technical and functional capabilities, and the interest in staying atop of Salesforce updates
• Ability to precisely describe business problems and process/data gaps, as well as the trade-offs of competing solutions.
• Excellent interpersonal and presentation skills with the ability to educate and influence audiences from C-suite executives to end users including technical and non-technical roles; articulate complex technical concepts to non-technical stakeholders.
• Experience collaborating with business leaders to understand business changes 
• Ability to drive decisions/actions in cross-functional settings and manage competing priorities.

The anticipated salary range for this position is $124,476 - $169,625. Equity, bonus or commission and benefits may also be provided as part of the total compensation package, depending on the position offered. If given an offer, the exact salary amount offered will ultimately depend on multiple factors, which may include the successful candidate's skills, experience, education and other qualifications as well as the candidate's location of residence.

What you will do:

• Work with Podium’s business partners to identify, define, and clarify the scope of problems/issues in terms of system requirements and processes
• Understand key financial and billing operational processes and be comfortable strategizing with our department stakeholders on the best technical solutions
• Facilitate requirement gathering meetings, communicate complex business needs into clear, actionable systems requirements, research and evaluate alternative solutions with our business team members
• Evaluate the design of existing business processes & systems to judge their functionality, effectiveness, reliability, performance, usage, maintainability, and cost of ownership.
• Understand and articulate data requirements and data quality standards related to business application projects
• Collaborate with other analysts and project contributors to create comprehensive and cohesive solution approaches 
• Solve complex problems and develop innovative solutions related to the CPQ & Billing application suite (Salesforce CPQ, Salesforce Billing, Netsuite, Stripe, Avalara, Mulesoft, etc) while driving forward OOTB solutions and articulating the pros/cons of customizations
• Work with a dedicated team (Admin, Developer, Program Manager) to build a best-in-class Order to Cash flow across multiple systems

What you should have:

• You are highly adaptable in a fast-paced hyper-growth environment; able to thrive within ambiguity.
• Deep analytical capabilities with experience writing queries (SQL) and using data visualization tools, including Sigma, Tableau, etc.
• Billing automation experience
• Familiarity core accounting concepts and best practices for SaaS
• Pricing, packaging, and quoting experience
• Minimum of 2 years experience in Salesforce.com
• Minimum of 2 years experience in business process and/or requirements gathering
• Experience working in complex, enterprise, global Salesforce implementations
• Experience working in a business process team and coordinating process efforts across multiple levels of the organization
• Ability to perform efficiently within a high-pressure, fast-paced environment.
• Enterprise business solutioning experience for large corporations
• Technical implementation consulting experience is a plus

BENEFITS

• Open and transparent culture 
• Life insurance, long and short-term disability coverage
• Paid maternity and paternity leave
• Fertility Benefits
• Generous vacation time, plus three 4-day summer holiday weekends
• Excellent medical, dental, and vision benefits
• 401k Plan with competitive company matching
• Bi-annual swag drops with cool Podium gear and apparel 
• A stellar HQ (Utah) gym with local professional coaches and classes offered
• Onsite HQ (Utah) child care center, subsidized for employees
• Additional benefits for fully remote employees

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

About This Role

We are looking for a highly motivated SAP Business Process Analyst who is passionate about developing complex implementation. You will help define solution strategy, drive design and technical implementation, and architect innovative solutions. You will work on diverse projects from gathering customer requirements to implementing the solutions in an extremely fast-paced environment.

This position requires excellent stakeholder management and technical skills, expertise with architecture, design, and implementation of information security software, identity and access management system, or enterprise software, and documentation experience in the health-care industry dealing with HIPPA / GDPR / International Data Residency requirements.

Job Responsibilities

Order to Cash, Procure to Pay Functional Knowledge. SAP Finance Module is a MUST with Functional Knowledge related to other modules

• Facilitate the implementation and support of SAP FI/CO
• Perform detailed analysis of complex business process requirements
• Initiate live workshops to identify, interpret, collect requirements, and document customer business requirements
• Validate requirements and collect expected results in line with the existing business processes
• Thorough understanding of customer business requirements, processes, and objectives - Develops necessary product modifications to satisfy customer needs by mapping the requirements with existing functionality
• Design, customize, configure and testing of PTP / O2C Activities
• Connect with stakeholders for troubleshooting - investigate, analyze, and Identify gaps, issues, and work around solutions
• Handle changes or emergency transports as needed for high priority issue
• Document functional designs, test cases and results
• Proactively identify and propose business process and/or system enhancements
• Help on both new implementations and existing support projects
• Act as a liaison between the business functions and the technical team
• Provide ad-hoc training and user support as required
• Work self-directed and independently; may act as subject matter mentor to more junior
• Extensive hands-on knowledge STO, GRN/SES, Release Strategy, Workflow, Webservice, IDOC Inbound and Outbound Processes, Integration with non-SAP system, Mass Data changes etc.
• Knowledge about Forms, Reports, and Label printing and Custom Report Design and RICEF Objects
• Hands on Automatic Account Determination, Condition Types, Condition Records, Pricing Procedure, Message and Output Determination
• Monitor or handling of critical batch jobs
• Ability to understand business processes from a customer perspective
• Review and integrate PTP/ O2C application requirements, including functional, security, integration to other systems
• Creation of Functional Specifications and configuration in SAP

Position Requirements

• BS Degree in computer science or engineering or higher with 10 years of SAP experience
• 7+ years’ work experience in SAP consulting, systems integration, or Business Analyst role focused on the Life-sciences / Healthcare / Digital Healthcare businesses.
• Strong plus to have extensive international / cross-border configuration experience
• Must have implementation and support experience
• Good troubleshooting, analytical skills
• Excellent written & verbal communication skills
• Extensive configuration knowledge on S/4 HANA with configuring core modules FI/CO, MM, PP, SD and Downstream Modules along with Fiori
• Deep Knowledge of SAP tables
• Ability to multitask and manage multiple deliverables and projects at the same time
• 25% travel during project duration (Southern California)

What's In It For You

This is a regular full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurances (all of which start on your first day), health savings account employer contributions (when enrolled in high deductible medical plan), cafeteria plan pre-taxed benefits (FSA, dependent care FSA, commute reimbursement accounts), travel reimbursement for medical care, noncontributory basic life insurance & short/ long term disability. Additionally, we offer:

• emotional health support for you and your loved ones
• legal / financial / identity theft/ pet and child referral assistance
• paid parental leave, paid holidays, travel assistance for personal trips and PTO!

iRhythm also provides additional benefits including 401(k) (with company match), an Employee Stock Purchase Plan, pet insurance discount, unlimited amount of Linked In Learning classes and so much more! 

FLSA Status: Exempt

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Overview

About the Role

We are looking for an exceptional Senior Business Intelligence Analyst to help build and manage robust data models, leverage data visualization tools to create dashboards, and partner closely with cross functional teams to design data solutions needed to enable financial reporting and operations. 

About the Team

You will be joining the Financial Systems Analytics team, which sits within the Finance department at Instacart. This team is responsible for ensuring financial data is accessible, complete, accurate, and timely for downstream consumers. As part of the team, you will be a key contributor in enabling financial data reporting, analysis, and other critical business operations within Instacart.  

About the Job

• Build and regularly maintain data pipelines and models critical to Instacart’s business operation, including those used for financial reporting and analysis 
• Partner closely with Accounting, Strategic Finance, Data Science, and other teams across the company to understand their most complex problems and develop effective data solutions, including definition and development of supporting data models and architecture
• Contribute to the optimization, documentation, testing, and tooling efforts aimed at improving data quality and empowering data consumers across the organization
• Regularly communicate progress, risks, and completion of projects with stakeholders, teammates, and management
• Work closely with the Product, Data Engineering, and Business Development teams to stay current on the latest product rollouts and their data and financial impacts
• Promote and drive a self-service data culture by developing self-service data models, building easy-to-use tools and dashboards, and teaching business users how to use them

About You

Minimum Requirements:

• 5+ years of hands-on experience in BI, Data Science, or Data engineering
• Bachelor’s Degree or equivalent
• AdvancedSQL experience and dashboard building
• Highly effective written and verbal communication skills
• Proven ability to prioritize work and deliver finished products on tight deadlines
• Ability to communicate and coordinate with cross-functional teams, gather information, perform root cause analysis, and recommend solutions to business problems
• Positive attitude and enthusiasm for Instacart, your team, partners, and stakeholders

Preferred Requirements: 

• Familiarity with: Snowflake/Databricks/BigQuery or similar data warehouses, DBT/Apache Airflow or similar orchestration tools, Github, and Jira 
• Familiarity with Visualization Tools: Mode, Tableau, or similar
• Understanding of financial concepts, common accounting practices, and system solutions
• Exposure to SOX compliance best practices, including practical applications and experience with ITGCs

Job Duties:

Tubi, Inc. seeks a Business Intelligence Analyst (Product Data Analyst) to provide support to the Tubi executive team and interact with Tubi executives on a weekly basis, helping translate business problems into an analytical framework.  As part of the Business Operations team, responsible for supporting executives across the following groups: Revenue, Content, Finance, Growth, Marketing, Engineering, and Product.  Identify and build business intelligence solutions to drive optimal outcomes across all of Tubi’s departments.  Responsible for unlocking, designing and implementing data solutions to discover insights and deliver value for Tubi’s internal and external stakeholders.  Specific duties include: 1) Own critical data sourcing and analysis for Tubi’s strategic decisions.  2) Work closely with Business Operations team to empower data-backed decision making and delve into granular drivers of not just primary but secondary and lower level KPIs with an eye on improving operations.  3) Drive analytics design decisions by taking relevant inputs from business team and defining clear plan for analysis.  4) Provide analytical support for Business Operations team to confirm assumptions, extract relevant insights and interpret models and outputs.  5) Work closely with Data Science and other departments in keeping with definitions and source of truth.  6) Present new projects and track team success and updates to upper-level management.  7) Be involved and interface with key business decision makers in management.  8) Lead in sourcing and use of data to empower next level thinking.  Telecommuting is permitted from any location in the U.S.

Job Requirements:

Requires a Master’s degree in Business Analytics, Computer Science, Mathematics, Statistics or related field, plus two (2) years of product data analysis or related experience in data analysis/data analytics, including experience working with large and complex data sets; analyzing data to uncover trends and patterns; and working with stakeholders in gathering requirements and writing technical specifications

*Specific skills: Also requires experience or knowledge in the following: 1) Knowledge of SQL, RedShift, Databricks, ANSI, PostreSQL, and Snowflake; 2) Experience with visualization tools and report development, dashboard creation and pivot tables; 3) Experience with Periscope, Looker, Tableau and Python; 4) Knowledge of statistical modeling, reporting, analytics, database usage and design theories; and 5) Experience in Extract, Transform, Load (ETL) process to create data pipelines, schedule and clean data 

*Any level of knowledge, experience and/or coursework in the specific skills is acceptable.

Telecommuting is permitted from any location in the U.S.

Must be legally authorized to work in the U.S. w/out sponsorship.

Pursuant to state and local pay disclosure requirements, the pay range for this role, with final offer amount dependent on education, skills, experience, and location is: $138,994.52 - $152,894 per year.  This role is also eligible for various benefits, including medical/dental/vision, insurance, a 401(k)plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.

Company Overview:

Cohere Health is a fast-growing clinical intelligence company that’s improving lives at scale by promoting the best patient-specific care options, using leading edge AI combined with deep clinical expertise. In only four years our solutions have been adopted by health insurance plans covering over 15 million people, while our revenues and company size have quadrupled.  That growth combined with capital raises totaling $106M positions us extremely well for continued success. Our awards include: 2023 and 2024 BuiltIn Best Place to Work, Top 5 LinkedIn™ Startup, TripleTree iAward, multiple KLAS Research Points of Light, along with recognition on Fierce Healthcare's Fierce 15 and CB Insights' Digital Health 150 lists.

Opportunity Overview:

TheSenior Business Process Analyst position is a crucial role in our organization as business needs change quickly — in this role you are responsible for performing a full range of activities that will positively impact the organization and contribute to guiding the strategic operations for the company. 

The Client Experience team is seeking an experienced, results driven team member to support strategy, process design, planning, implementation and management of new programs including ongoing leadership of specific key initiatives within the Service Operations and Client Success teams. A major component of this role is scoping information with clients and using understanding of their current process to develop sustainable, beneficial solutions to implement. The role is highly collaborative, and you will be expected to create clarity in a complex organizational environment, generate energy through a bias towards action, and deliver results. We need you to be a project manager who tenaciously makes sense of disjointed processes or systems, continually striving for the best possible operational outcomes in a Care and Service Center Operations model.  This position is always evolving. We encourage you to be authentic and think about how your strengths and interests align with our mission. You will need to be an agile thinker and able to work in an environment that is in flux. This is a position that offers the ability to make a substantive mark on the organization’s structure of an up and coming company with exponential growth opportunity.

Last but not least: People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

What you will do:

• Design and execute support for change management/landing plans to ensure inclusive, complete, successful implementation of new processes, programs and pilots
• Scope current processes with clients, develop ideal future state, and work through client-organization partnership to achieve workflow alignment.
• Ongoing process improvement for external clients to find opportunities to reduce operational burden and create beneficial workflow impacts.
• Creation of process flows, Policies & Procedures, Job Aides playbooks and training material
• Responsible for driving several work types across cross functional areas within Cohere and external clients, leading the team members involved and able to clearly articulate a path forward and quickly align multiple parties, who will often have different priorities to achieve the needed results to support the business
• Risk remediation and opportunity identification with strong emphasis on solutions
• Perform adhoc strategy, research, modeling and analytics on projects to help guide decision making in an ever evolving business model
• Partner across the organization on an as needed basis to ideate, execute and perform data analysis on user experience utilizing an Operations viewpoint
• Build and cultivate relationships with cross-functional teams within the organization and with external partners
• Develop high quality decks and presentation materials for presentation to leadership on an as needed basis
• Anticipate bottlenecks, provide management escalation, prioritize and execute projects, balance business needs vs. technical constraints, ensure quality, and assist in driving results

Your background & requirements:

• Strong operations, execution-oriented strategic business administrator who is as comfortable in the ideation phase as they are in the implementation phase 
• Strong communication skills, able to take unstructured information and structure it
• Strong skills cultivating relationships with external clients, including running discovery sessions, providing data-driven guidance, and presenting end to end solutions
• Ability to work and generate clarity in complex and ambiguous situations while responding to time sensitive situations with grace
• Have demonstrated success and experience in large scale change management, process design, and/or business management roles
• Ability to work cross functionally across remote teams
• Ability to understand the business needs and create practical solutions to execute operational strategies that support those needs
• Intellectual curiosity with a strong desire to investigate a problem, truly understand it, and work to a viable solution
• Strong analytical skill working with datasets and being able to synthesize different sources of data to draw actionable insights that drive business outcomes.
• 5-7 years of applicable Business Management/Project Management experience required
• 5+Years of client management experience required
• 5+Years of prior authorization/UM experience required
• 3-5 Years Operations experience in a Contact Center/Production environment preferred 
• Project management – including defining project plans, assigning work streams, defining and measuring against launch goals, resource assessment, decision making and reporting
• Proficient in Lucid Charts (Excellence in Vizio can be substituted here)
• Proficient in G suite applications 
• Creation of reporting materials, training guides, etc,  that breaks complex processes and information into understandable and relatable terms
• Proficient in developing presentations that tell a complete story
• Passionate about continuous process improvement, always actively seeking out practical solutions to challenging business problems
• Thrive in a fast paced, self directed environment
• You understand that this position is very fluid and the term “not my job” doesn’t exist

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

The salary range for this position is $80,000-$95,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.

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Meet The Team: 

Business Operations professionals identify, design, and manage the implementation of solutions to problems, projects or processes that impact the business. To that end, the ideal candidate should have a strong technical background working with enterprise software solutions, excellent critical thinking skills, knowledge of best practices in business processes, and a motivation to drive positive change.

What You'll Do:

• Supporting 2-3 leaders to effectively run the front of the house within their division. 
• Aim to eliminate bottlenecks, increase productivity, and enforce accountability. 
• Provides a combination of administrative, analytical, and technical support for the organization.
• Uses and maintains relational databases and other reporting tools to analyze, compile, calculate, track, report and clean-up data pertaining to various reoccurring processes.
• Prepares, responds, and gathers data requests in various configurations.
• Develop and govern programs and processes by forming relationships and strong partnership with cross-functional teams to ensure all aspects of the business operations programs are supported and delivered to the highest standards.
• Drive repeatable success using data and process for decision making along with continuous improvement expertise for operational efficiencies and best practice sharing.
• Supports and optimizes those processes and workflows across the division to promote effective operations and enable us to be efficient and effective.
• Utilize Agile or related project management system to manage data, statistics, timelines, deadlines, meetings, tasks, etc., in an efficient manner. Create scorecards, track data, and produce metrics, tables, and/or other methods to demonstrate real-time data and results.
• Create reports, charts, graphs, and presentations to aid in communication of business results and fluctuations.
• Create end-user documentation (e.g., user guides, process flow charts, training materials) and deliver documents and presentations, as needed.
• Demonstrate the ability to manage and resolve critical incidents and escalations in a timely manner, using effective communication and problem-solving skills to minimize impact and risk.
• Engage with other teams in the company, representing the engineering group, forming relationships, helping find opportunities for collaboration and resolving blockers.

What You'll Need to Succeed:

• Demonstrates competences and technical proficiencies typically acquired through:
  • BS and 10+ years of experience OR MS and 7+ years of experience
• Requires moderate skill set and proficiency in discipline; completes important work under moderate supervision with some latitude for independent judgment.
• Experience with databases and/or management systems.
• Excellent communication skills with the ability to synthesize complex topics into succinct messages.
• Highly organized and deadline oriented as well as thrives in a fast-paced environment.
• Self-starter who can work independently.
• Ability to effectively work within and lead cross-functional teams with geographically dispersed team members throughout the globe.
• Ability to learn through on-the-job experience, training courses, and self-directed research.

Bonus Points: 

• Ability to communicate complicated concepts and recommended courses of action to engage internal stakeholders.
• Technology background with proven ability to quickly understand complex technology subjects.
• Highly customer-focused, business-oriented, and objective-driven.
• Ability to successfully manage multiple priorities and projects.
• Detailed-oriented with a natural curiosity and confidence to ask questions.
• Working knowledge and experience in Microsoft Office applications, including PowerPoint, Excel and Outlook.
• Fluent in English, both spoken and written.

Perks of Being a Full-time Torc’r

Torc cares about our team members and we strive to provide benefits and resources to support their health, work/life balance, and future. Our culture is collaborative, energetic, and team focused. Torc offers:  

• A competitive compensation package that includes a bonus component and stock options
• 100% paid medical, dental, and vision premiums for full-time employees  
• 401K plan with a 6% employer match
• Flexibility in schedule and generous paid vacation (available immediately after start date)
• Company-wide holiday office closures
• AD+D and Life Insurance 

Meet The Team:

The Senior Business Intelligence Analyst must be able to translate business value goals into user-centered dashboards and visualizations and underlying data models that support decision-making while using best practices for user interaction and interface design. They must be comfortable starting with ill-defined datasets and problems and helping stakeholders to unpack what will be most helpful and achievable given the data available. They use statistical methods to test hypotheses and provide predictive modeling to uncover insights and assess data reliability for strategic planning and reporting. They work with data sets of various kinds and sizes in databases, spreadsheets, and data lakes, and must have strong SQL skills and be able to work in one or multiple BI frameworks depending on need (Power BI, Tableau, Looker, etc.). They must be comfortable working in an agile environment, have experience working with UIs that make data accessible and consumable, enjoy the challenge of highly complex technical contexts, and above all, is passionate about data and analytics.

What You’ll Do:

• Develop and implement novel solutions to monitor and improve business performance and efficiency starting from gathering requirements from stakeholders to partnering with data producing teams and other analysts to build and operationalize functional systems.
• Define, instrument, and maintain new and existing business KPIs from scratch, leveraging SQL queries and Python scripting.
• Build automation to ensure we can understand and act on business performance with accurate, scalable, and low latency solutions that require minimal maintenance.
• Create actionable, user-friendly, and intuitive dashboards using Tableau or other tools - to surface business performance and support scalable data-driven decision making.
• Ensure transparency of data quality by clearly documenting data sources and data validation processes and regularly auditing the results.
• Work with IT staff to design and implement secure and sustainable paths for data access from systems to support timely dashboards.
• Use out-of-the-box thinking to develop and implement solutions to unique challenges.
• Create documentation and provide training to inform stakeholders and cultivate data literacy within the organization.
• Answer complex business questions via ad-hoc SQL queries or Python notebooks to enable business owners to make critical decisions.

A successful candidate will be:

• Data-driven and highly analytical - you're able to translate data and insights into a meaningful story to drive strategy, action, and decision-making at an executive level.
• Self-starter- you boldly pursue your work and love the responsibility of being personally empowered, constantly prioritizing your work amongst several projects.
• Curious- you're innovative, creative, and constantly looking for opportunities to tweak and optimize.
• Team Player- you love going heads down in SQL or Pandas, but also partnering with your teammates and stakeholders.

What You’ll Need to Succeed:

• Degree in Data Analysis, Statistics, Information Technology, Computer Science or related field.
• BS+ 10+  years of experience OR MS+ 7+ years of experience OR PHD 5+ years of experience
• 5+ years of experience in working with databases, business analytics, and large-scale data systems.
• 5+ years of experience with database design, data modeling, or object modeling.
• 5+ years of experience in Business Intelligence/data analytics tools (Microsoft Power BI, Dashboards, SQL, Tableau, etc.).
• Analytical thinking with a data-driven approach to problem solving and the ability to extract value from data and connect insights to business outcomes.
• Ability to work under pressure and multi-task in a fast-paced/rapidly changing environment, comfortable with ambiguity.
• Outstanding attention to detail, strong analytical and communication skills, comfortable working independently, strong listener, innovator, and the capacity to work under pressure to meet tight deadlines.
• A team player with a professional “get it done” attitude.
• Proven history of living the values important to Torc:  Integrity, Accountability, Respect, Innovation, Success

Bonus Points:

• Ability to communicate complicated concepts and recommended courses of action to engage internal stakeholders.
• Technology background with proven ability to quickly understand complex technology subjects.
• Highly customer-focused, business-oriented, and objective-driven.
• Ability to successfully manage multiple priorities and projects.

Perks of Being a Full-time Torc’r

Torc cares about our team members and we strive to provide benefits and resources to support their health, work/life balance, and future. Our culture is collaborative, energetic, and team focused. Torc offers:  

• A competitive compensation package that includes a bonus component and stock options
• 100% paid medical, dental, and vision premiums for full-time employees  
• 401K plan with a 6% employer match
• Flexibility in schedule and generous paid vacation (available immediately after start date)
• Company-wide holiday office closures
• AD+D and Life Insurance 

AsSenior Business Systems Analyst, HR Applications, you will be the subject matter expert for all HR business processes, creating robust and scalable HR system solutions for all HR technologies. You will work closely with HR teams to support, solve, implement, and optimize Anaplan's HR applications, primarily focused on Workday modules, Anaplan, and Greenhouse ATS. If you are truly passionate about business systems and love to make a difference, this role has been made for you!

Your Impact:

• Serve as domain expert with intermediate to advanced knowledge with hands-on configuration in 3 or more domains: Core HCM, Benefits, Performance, Absence, Compensation, Security, Analytics, and Reporting.
• Partner with the Sr Principal Architect and HRIS team to drive requirements gathering, process reviews, solution design, project management, testing, training, and documentation.
• Design end-to-end solutions across HR and beyond to enable interpersonal capability and meet overall HR strategy and priorities.
• Manage and lead major HR initiatives such as Open Enrollment, Annual Performance and Bonus/Merit Cycle.
• Provide expertise in Workday platform capabilities and configurations.
• Support current production modules and proactively identify and propose process improvement activities to increase Workday processes' efficiency.
• Lead and execute user acceptance testing for Workday releases, new features, and functional changes. Set up POCs and keep Business owners informed of new features.
• Support upgrades, enhancements, testing, validation, and overall system performance.
• Lead and resolve case escalations within SLA, providing high-quality and accurate solutions. Provide HR Tier 2 support for Workday, including researching and troubleshooting unexpected results or process flaws.
• Manage implementation partner teams and be accountable for deliverables.
• Work with Internal Audit and Operations teams to ensure SOX compliance. Develop auditing processes to ensure data integrity and system accuracy.

Your Qualifications:

• 7-10 years of HRIS experience with broad exposure to various Workday modules (Core HCM, Benefits, Performance/Compensation/Absence/Time Tracking)
• 5+ years of strong consultative skills with Workday Configuration experience and solid production support skills
• 2+ years as Workday Security admin. Work with Audit teams and design corrective measures.
• 3+ years' experience with building EIBs, complex report writing, and a good understanding of Workday Integrations.
• Ability to be a problem solver and propose multiple solutions for business requirements within Workday.
• Communicate technical concepts in a concise manner to HR and IT Leadership
• Ability to lead requirements/design sessions, documentation and work multi-functionally with business customers and functional and technical team members.
• Workday certifications and exposure to the Anaplan platform are preferred.
• Familiarity with the Anaplan platform and Greenhouse ATS is a plus.
• Experience with ServiceNow and JIRA is a plus.

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