How will this role have an impact?

We are looking for a talented and experienced Senior UX Designer to join the Signify User Experience team. As a Senior UX Designer, you will be responsible for driving and delivering a human-centered design strategy to elevate our current customer experiences, serving as a mentor/resource for junior designers, and fostering a design culture throughout our organization. Your expertise in UX design, research, and design strategy will be essential in shaping our digital products and services. You will work to make user-centered design an intrinsic part of your cross-functional team’s culture. You will also help establish the standards, processes, and best practices for our UX practice. This highly visible role will be accountable for strong results and contribute to Signify’s experience strategies and tactical plans – prioritizing and capitalizing on business opportunities by partnering with leaders within Signify.

This role can be fully remote with a max travel expectancy of 10%.

What will you do:

• Lead UX design process for your product area, from early stage research to implementation and ongoing refinement, ensuring the delivery of high-quality user-centered designs that align with business goals and user needs.
• Set the design vision and strategy for your products, ensuring they align with user needs, business objectives, and industry best practices.
• Manage and prioritize design projects for your specific domain, allocate resources, and ensure timely delivery of high-quality design deliverables.
• Identify opportunities for and conduct generative and evaluative user research, including user interviews, surveys, and usability testing, to gain deep insights into user behavior, motivations, and pain points.
• Leverage user research findings to develop an in-depth understanding of psychology and behaviors and craft user personas, empathy maps, user flows, journey maps, and other artifacts that help inform the design process.
• Use research insights to identify opportunities, help shape product strategy, and inform design decisions and share those insights with Product & Technology to create a shared understanding.
• Collaborate closely with cross-functional teams, including product managers, developers, and stakeholders, to define product and project goals, requirements, and timelines.
• Collaborate with developers to ensure the successful implementation of design solutions and provide guidance on interaction design and front-end development best practices.
• Translate user insights and business requirements into intuitive, engaging, user-centered design solutions, including wireframes, prototypes, and visual designs that effectively communicate design concepts and interactions.
• Champion and advocate for a user-centered design approach, ensuring that all design decisions are based on user needs and clearly demonstrate how proposed solutions solve those needs.
• Present design concepts, solutions, strategies, and user research findings to stakeholders and effectively communicate the value and impact of UX design within the organization.
• Identify and measure behavioral analytics for your product that tie to product and business goals. Help development teams in implementing the appropriate analytics.
• Help shape the UX metrics used to show a clear impact and value to the organization.
• Stay up to date with industry trends, emerging technologies, and UX design methodologies, and apply them to continuously improve our design methods, processes, and deliverables.
• Foster a collaborative and innovative design culture within the team, encouraging creativity, continuous learning, and professional growth.
• Infuse the culture with a user-centric, design thinking mindset and advocate for the importance of UX within the organization.

Basic Qualifications:

• Bachelor's or Master's degree in User Experience, Digital Design, Human Factors Engineering, Human-Computer Interaction (HCI), Interaction Design, Computer Science, or other related creative or technical fields.
  An equivalent combination of training and experience may be considered instead of a formal degree.
• Minimum of 5 years experience in user experience, interaction design, or product design 
• Knowledge of research techniques, including both generative and evaluative methodologies
• Experience with behavioral analytics and UX measurement methodologies
• Exceptional ability to create wireframes, user flows, prototypes, and other artifacts to effectively communicate design concepts
• Strong analytical and problem-solving skills with the ability to translate complex user needs into intuitive and engaging design solutions
• Proficiency in design tools such as Sketch, Adobe XD, Figma, or similar software
• Strong expertise in user-centered design principles, methodologies, and best practices
• Exceptional communication and presentation skills, with the ability to effectively articulate user needs, design concepts and rationale, strategies, and research findings to stakeholders and gain support and commitment
• Demonstrated experience leading projects
• Proactive and self-motivated with a strong attention to detail and a passion for creating exceptional user experiences
• Ability to work collaboratively with cross-functional teams and manage multiple projects in a fast-paced environment
• Understanding of front-end development technologies (HTML, CSS, JavaScript, etc.) and how they contribute to features or constraints in order to effectively collaborate with and support developers
• Proficiency working with design systems and component-based design
• Experience with design thinking methodologies and facilitating design workshops
• Experience designing products that meet accessibility standards and working with developers to implement accessible solutions
• Previous experience in an Agile development environment.
• Experience designing for multiple platforms (web, mobile, tablet, etc.) and understanding their unique constraints and requirements

Preferred Qualifications

• Previous experience with consumer communications and engagement platforms is strongly desired
• Knowledge of UX in healthcare services
• Enterprise UX experience
• Experience in UI design including a strong grasp on visual hierarchy, spacing, typography, etc.
• Experience building or contributing to a design system

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

About SonderMind

At  SonderMind,  we  know  that  therapy  works.  SonderMind  provides  accessible, personalized  mental healthcare that produces high-quality outcomes for patients. SonderMind's individualized approach to care starts with using innovative technology to help people not just find a therapist, but find the right, in-network therapist for them, should they choose to use their insurance. From there, SonderMind's clinicians are committed to delivering best-in-class care to all patients by focusing on high-quality clinical  outcomes. To enable  our  clinicians to thrive, SonderMind  defines  care expectations while providing tools such as clinical note-taking, secure telehealth capabilities, outcome measurement, messaging, and direct booking. To follow the latest SonderMind news, get to know our clients, and learn about what it’s like to work at SonderMind, you can follow us on Instagram, Linkedin, and Twitter.

About the Role 

SonderMind’s design team is looking to add a Senior Product Designer. In this role, you will take complex workflows and convert them into easy-to-use, seamless and delightful experiences that drive SonderMind's mission to redesign behavioral health. You will partner with stakeholders, product managers, and developers to shape end-to-end experiences from concept through release. Our ideal candidate has a strong understanding of all parts of the product design process, with a proven track record in designing new, innovative features, as well as iterating on existing features to create better user experiences. You must be comfortable leading design projects and working cross functionally in both autonomous and collaborative environments. You will join a strong team of product designers and report directly to the Head of Product Design.

What will you do?

• Design product experiences that people love to use.
• Understand the humans using our software and create user-centered designs that are pleasurable to use, optimize workflows, and measurably solve pain points.
• Working with your Product Manager, actively create and contribute to the definition of OKRs and Roadmap.
• Work in partnership with your team’s product manager and engineers to design, iterate on, and implement features which measurably impact our quarterly OKRs.
• As a senior member of the design team, advocate for a high design quality bar within their own work and across squads.
• Collaborate with and present to leadership, peers, and cross-functional stakeholders (Leadership, Marketing, Clinical, Ops teams).
• Define opportunities for product or feature enhancements, and set design requirements by actively identifying user needs. Methods include conducting UX discovery workshops, data analysis and user research.
• Conduct user testing and evaluate the effectiveness of the product design.
• Ensure that designs meet accessibility standards and are compliant with industry regulations.
• Utilize and contribute to our design system and component libraries.
• Remain up-to-date on design best practices, industry trends, and consumer preferences.
• Some of the artifacts you will be responsible for include: UX Briefs, journey maps, detailed user flows, wireframes, high fidelity mockups, prototypes, design jira tickets and design specs.

What success looks like?

• As you settle into your new role, you will be surrounded by a dedicated group of talented designers. You will be integrated into an active cadence of Design Jams, pressure testing each other’s work, and supporting wherever is needed. You’ll hit the ground running and become familiar with our current product platforms and features, understand the product strategy and roadmaps, as well as the competitive space.
• After onboarding, you will be partnered with a Product Manager and expected to take ownership of the discovery and execution of UX/UI design within a dedicated product squad. You’ll be responsible for conducting user research and setting design requirements based on findings.
• Ultimately you will be measured on your ability to design well thought-out, human-centered solutions that are seamless experiences and are composed of strong visual user interfaces.

Who you are

• • Actively curious, collaborative, and has a growth mindset.
  • Maintains a strong track record of collaboration with cross-functional teams.
  • Works closely with senior design leadership to garner regular feedback for success.
  • Is strong at conducting, interpreting, and presenting qualitative and quantitative user feedback and research.
  • Is accountable for the design work of the squad with excellent time and project management skills.
  • Proactively identifies blockers to maintain momentum and manages multiple flexible workstreams to accommodate iteration and consistently make progress.
  • Loves the details, but always keeps an eye toward the big picture.

Required Education/Experience

• 5-7 years of dedicated experience in digital product design, including user experience (UX) and user interface (UI) design disciplines.
• A well-rounded product design portfolio with result-driven case studies.
• Has experience designing for both desktop and mobile (native and responsive) platforms.
• Deep experience conducting user research and usability testing.
• Experience designing accessible experiences that are compliant with industry standards.
• Excellent verbal and written communication skills with experience in copywriting/UX writing.
• Strong working knowledge of design and productivity tools such as: Figma, Sketch, Maze, Pendo, Loom, Jira, Confluence, Lookeror equivalent.

Preferred Education/Experience

• BA/BS in Design or HCI or equivalent certificate program in UX/UI Design
• Enterprise, SAAS and systems design experience preferred
• Mentoring designers
• Knowledge of HTML, CSS, Javascript, and emerging technologies

Our Benefits 

The anticipated salary range for this role will be $115,000-145,000.

As a leader in redesigning behavioral health, we are walking the walk with our employee benefits. We want the experience of working at SonderMind to accelerate people’s careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their life and work.

Our benefits include:

• A commitment to fostering flexible hybrid work
• A generous PTO policy with a minimum of three weeks off per year
• Free therapy coverage benefits to ensure our employees have access to the care they need (must be enrolled in our medical plans to participate)
• Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA options
• Employer-paid short-term, long-term disability, life & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to seven (7) weeks of short-term disability leave (after the required waiting period) should you need to use it.
• Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition which allows between 8-16 weeks of paid leave)
• 401K retirement plan with 100% matching which immediately vests on up to 4% of base salary
• Travel to Denver 1x a year for annual Shift gathering
• Fourteen (14) company holidays
• Company Shutdown between Christmas and New Years
• Supplemental life insurance, pet insurance coverage, commuter benefits and more!

Application Deadline

This position will be an ongoing recruitment process and will be open until filled.

Equal Opportunity 
SonderMind does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. 

We’re looking for a Senior Frontend Engineer to help us build and maintain Webflow’s Designer User Experience. The goal of our Designer UX team is to deliver a best-in-industry user experience that decreases time-to-build new website designs. In this role, you’ll play a major role in building, improving and evangelizing a high quality, performant and scalable Designer experience.

About the role 

• Location: Remote-first (Ireland, United Kingdom) 
• Full-time 
• The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
  • Ireland  (All figures cited below in EUR and pertain to workers in Ireland)
    • EUR 91,500 - EUR 121,650
  • United Kingdom  (All figures cited below in GBP and pertain to workers in the United Kingdom)
    • Zone A: ￡83,400 - ￡112,200
    • Zone B: ￡75,100 - ￡101,000

Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

• Reporting to the Engineering Manager

As a Senior Frontend Engineer, Designer UX, you’ll:  

• Write performant and accessible User Interfaces that power the Webflow visual design experience.
• Work on technologies such as React,js, Javascript/Typescript, HTML, and CSS.
• Demonstrable solid experience and deep expertise in multiple technical domains.
• Contribute to building and executing on functional strategy.
• Lead projects that directly contribute to team and engineering organization's deliverables.
• Produce and elevate the quality of maintainable, tested, performant, and scalable code.
• Collaborate on and evaluate product specifications and design documents.
• Influence technical designs and team-level prioritization as well as participate in technical solutions.
• Collaborate product managers and designers in an autonomous, supportive team environment.
• Mentor junior engineering in technical skills and Webflow culture.
• Participate in engineering citizenship activities such as co-authoring engineering blogs, strengthening and improving our hiring processes, and leading internal hackathon teams.

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you 

You’ll thrive as Senior Frontend Engineer, Designer UX if you:

• Have 5+ years of experience working as a FE/UI engineer with a proven track record of shipping code.
• Are proficient in advanced React and CSS patterns.
• Have a deep, foundational understanding of Javascript and/or Typescript.
• Experience with testing frameworks (e.g. Jest, Mocha, Playwright, Cypress) 
• Treat web accessibility as a top priority.
• Have experience working with a fast paced, highly collaborative, and cross-functional team.

Our Core Behaviors:

• Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers
• Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment
• Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care
• Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately-owned company
• 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment
• 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement
• Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program
• Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
• Monthly stipends to support health and wellness, smart work, and professional growth
• Professional career coaching, internal learning & development programs
• 401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage
• Discounted Pet Insurance offering (US only)
• Commuter benefits for in-office employees

Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks unless otherwise required by law.

Remote, together

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor. 

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please reviewWebflow’s Applicant Privacy Notice. 

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

The Regional Technical Support Engineering Manager will significantly contribute to the success of LivePerson’s Global Customer Care. This leader will ensure that SLAs are achieved and prepare the regional team to deliver an outstanding customer experience. Essential collaboration in this role will be with the different Customer Care, Engineering, and Success teams and external stakeholders.

You will report to the Regional Support Director

You will:

• Effectively manage the daily operations of a Support Engineering team, ensuring the successful resolution or escalation of issues from customers and internal teams.
• Provide hands-on technical assistance to the team and ensure best practices and correct troubleshooting methodologies are followed.
• Develop customer-centric communication processes, emphasizing empathy and providing the best possible outcomes, even when immediate solutions are unavailable.
• Execute continuous improvement of existing software applications and architecture, consistently ensuring quality deliverables.
• In collaboration with our global managers, develop long-term customer care strategies and processes to scale the organization efficiently and budget-consciously.
• Establish and maintain quality metrics and standards for the Support Engineering team, identifying challenges and opportunities for improvement.
• Conduct regular 1:1 meetings with team members, providing constructive feedback and supporting their skills development.
• Ensure the successful onboarding and development of Technical Support Engineers.
• Evaluate knowledge ramp-up opportunities to ensure advanced skills in the latest technologies used by LivePerson.
• Collaborate cross-functionally with senior leaders to implement operational improvements and ensure our customer experience remains highly regarded.
• Advocate for customers within LivePerson, representing their needs, feedback, and requests in various forums.
• Foster high employee satisfaction within the team.
• Drive and work frequently with cross-functional teams on global projects.
• Build and maintain close relationships with Engineering, Sales, and Success teams, ensuring SMEs are fully versed on the relevant products, services, and account health.
• Analyze customer data and metrics to identify trends and patterns and provide feedback to the support team and management.
• Participate in 24/7 on-call duties and be available for unforeseen situations that require close monitoring and attention.
• Develop career opportunities for the team members.

Skills and Abilities 

• A highly motivated individual with a positive and proactive attitude.
• Must be highly customer-oriented, promoting empathy throughout, and dedicated to teamwork and collaboration.
• Critical thinking and growth mindset.
• Strong leadership skills with the ability to prioritize and execute to drive success.
• Ability to successfully navigate ambiguity and adapt to new and dynamic environments.
• Ability to act rapidly and logically under pressure and effectively engage with others to overcome challenges.
• Strong leadership and people management skills, including experience in developing and coaching team members.
• Versatility, flexibility, and a willingness to work with enthusiasm in a constantly changing environment.
• Ability to interact and partner with all levels of management internally and with customer organizations your team supports.
• Operate under pressure and be available to step in and manage a crisis internally and with customers as needed.
• Flexibility to work beyond regular hours as required from time to time.
• Ability to work during the US Eastern Time Zone.

You have:

• B.A. or B.Sc. in a related field, preferably Computer Science or Engineering, or an equivalent combination of education and experience.
• Minimum of 8 years of customer-facing experience communicating via different channels to various seniority levels, including C-suite executives.
• At least 5 years of experience as an L3 (Senior) Support Engineer at a SaaS, CCaaS company, or related industry/field.
• Strong understanding of object-oriented languages, server-side scripting, and databases.
• Experience with network and web protocols (WS, TLS, HTTP, CSS).
• Proficiency in scoping and analyzing trends using monitoring tools (Grafana, Graphite, etc.) and logging systems (Kibana, Splunk, logz.io, etc.).
• 1-3 years of management experience leading teams of technical support engineers.

Benefits:

• Health: medical, dental, and vision
• Time away: vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer
• #LI-Remote

Why you’ll love working here:

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson: 

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. 

The Access Control team at Webflow is looking for a Senior Backend Engineer who is experienced with permission systems and values building secure software that also has a great user experience. The team is responsible for building and maintaining the Roles & Permissions framework used by all of Engineering to make sure the right users have access to the right resources throughout the webflow.com application. The team is also responsible for building and maintaining features that enable customers to define access control control policies for their own workspaces.

About the role 

• Location: Remote-first (United States; BC & ON, Canada)
• Full-time 
• Permanent
• Exempt
• The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
  • United States  (all figures cited below in USD and pertain to workers in the United States)
    
    • Zone A: $158,000 - $218,000
    • Zone B: $149,000 - $205,000
    • Zone C: $139,000 - $192,000
  • Canada  (All figures cited below in CAD and pertain to workers in ON & BC, Canada)
    • $180,000 - $248,000
• Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
• Reporting to the Senior Engineering Manager.

As a Senior Backend Engineer, you’ll:  

• Architect, design, and implement scalable multi-tenant backend services and APIs.
• Work on technologies such as Node.js, Javascript/Typescript, MongoDB, GraphQL, Apollo, Amazon Web Services EC2, S3, Lambdas, Kafka, and more.
• Demonstrable solid experience and deep expertise in multiple technical domains.
• Contribute to building and executing on functional strategy.
• Lead projects that directly contribute to team and engineering organization's deliverables.
• Produce and elevate the quality of maintainable, tested, performant, and scalable code.
• Author, collaborate on, and evaluate design documents.
• Influence technical designs and team-level prioritization as well as participate in technical solutions.
• Collaborate product managers and designers in an autonomous, supportive team environment.
• Mentor junior engineering in technical skills and Webflow culture.
• Participate in engineering citizenship activities such as co-authoring engineering blogs, strengthening and improving our hiring processes, and leading internal hackathon teams.

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you 

You’ll thrive in this role if you:

• Have 5+ years developing and deploying web applications, with a proven track record of shipping code.
• Are familiar with Node.js and TypeScript and can write scalable services and APIs using technologies like Express.js and MongoDB.
• Can debug production issues across services and multiple levels of the stack.
• Proven experience building complex web systems.
• Experience with testing frameworks (e.g. Jest, Mocha, Playwright, Cypress). 
• Are comfortable working in an agile, safe-to-fail, environment.

Our Core Behaviors:

• Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers
• Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment
• Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care
• Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately-owned company
• 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment
• 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement
• Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program
• Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
• Monthly stipends to support health and wellness, smart work, and professional growth
• Professional career coaching, internal learning & development programs
• 401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage
• Discounted Pet Insurance offering (US only)
• Commuter benefits for in-office employees

Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks unless otherwise required by law.

Remote, together

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor. 

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please reviewWebflow’s Applicant Privacy Notice.