Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-Certified^TM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

At Acquia we are proud that our company’s founder Dries Buytaert created Drupal and that we are one of the biggest contributors to this powerful open-source content management framework. Acquia’s powerful portfolio has been lauded as one of the best DXPs in the world in both the Forrester Wave and Gartner Magic Quadrant.

Acquia is seeking a Product Owner, Product Management with the experience and drive to ensure Acquia’s award-winning platform, Drupal Cloud, exceeds the needs of customers who are passionate about Digital experiences. You have experience working in an enterprise organization and you have been exposed to digital experiences, ecommerce, infrastructure / hosting tools and services, saas or paas platforms.

About the role…
As a Product Owner you will have a strong sense of empathy for the user; a high tolerance for ambiguity; the ability to navigate complex, interconnected systems; and demonstrate good instincts for judging as to priority and risk. You will oversee a coordinated, rigorous development approach and will be accountable for on-time product development delivery. 

Job Responsibilities:

• Collaborating with internal users to understand and anticipate their needs and translate them into product requirements
• Managing the teams’ backlog to optimize execution of program priorities while maintaining the integrity of the services the teams own
• Developing user stories
• Monitoring and evaluating progress at each stage of the process
• Communicating priorities, timelines and status to R&D and stakeholder communities
• Participating in Scrum meetings and product increment sprints

Skills:

• In-depth knowledge of Scrum and Agile Software Development Methodology
• Working knowledge of product development architecture
• Ability to prioritize effectively
• Uncompromising focus on excellence
• Biased towards action and practical solutions
• Technically proficient enough to earn the respect of a development team
• Excellent oral communication
• Ability to work with large, distributed, international teams

Preferred Qualifications:

• 3-5 years of experience as a Product Owner, preferably in delivering enterprise software products or solutions
• Extensive hands-on knowledge of modern development platforms, Cloud-based solutioning (AWS preferred)
• CSPO certification preferred
• Has navigated teams through adverse situations, either successfully or unsuccessfully
• Well versed in modern development techniques and automated testing strategies   

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

The Revenue Operations Specialist, Partners will be responsible for various analytics needs, including pricing analysis, ad hoc projects, internal management reporting, partner reporting, partner auditing, and providing support to the management team in the evaluation and tracking of business operations

Responsibilities

• The self-motivated individual will be required to organize, plan, and execute assigned duties to meet deadlines and manage changing priorities in a dynamic environment
• The position will require vision for process/approach development and improvement, technical data skills to pull data, analytical experience to understand the data, and communication skills to summarize and present to a cross functional audience
• Collect, format, analyze, reconcile and implement new partner pricing updates
• Research, match, and maintain Partner Deal Registration metrics
• Track and report on metrics in relation to our Regional Partner Managers
• Work with partners to assist with daily needs and special projects.
• Assist in the sandbox provisioning process for our partner’s needs
• Collaborate with team members and external parties to gather and analyze operational performance metrics
• Proactively seek to identify opportunities to create efficiencies and reduce COGS spend, including ownership of projects to develop and improve processes, improving cost traceability across our systems, providing data relevant to contract negotiations and supporting a variety of other efforts meant to drive improved margins

Qualifications:

• Strong organizational and time management skills
• Desire and interest in working in a high-volume office atmosphere
• Ability to multitask and quickly shift focus
• Ability to complete multi-step tasks with a high-level of accuracy
• Excellent team-work, interpersonal, communication, and customer service skills
• Strong work ethic

Desired Experience:

• Three (3) plus years working in Business systems management, Sales operations or Marketing operations
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong working knowledge of Google Suite
• Strong working knowledge of Salesforce
• Experience working enterprise BI/reporting software such as Domo is a plus.

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-Certified^TM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

About Role...
Acquia is seeking a Lead Product Designer dedicated to crafting engaging digital experiences through simple, clear, and systematic design. You will journey through various stages of fidelity, from the initial problem statement and concept exploration to delivering design specifications developed into functional, reliable, and delightful user interfaces. You will collaborate and engage closely with product design, product, and engineering teams to deliver exceptional user-focused value.

You will join a talented and diverse team of designers, researchers, content strategists, and service designers dedicated to helping Acquia grow its product portfolio.

Responsibilities

• Team Leadership: Ensure design colleagues have the information they need to complete projects.
• Design Feedback: Provide feedback and on-the-job training to design team members. 
• Quality Assurance: Ensure that all project deliverables are delivered on time and to quality standards.
• Design Integration: Support design efforts throughout Acquia’s product and service portfolio.
• Proactive Contribution: Take on tasks proactively without needing direction from leadership.
• Team Environment: Demonstrate a commitment to improving the team environment.
• Artifact Creation: Produce a variety of design artifacts (user stories, journeys, wireframes, prototypes, testing summaries, and dev specifications) to guide product teams.
• Collaboration: Facilitate cross-functional working and feedback sessions with Product Managers, Engineers, and other stakeholders.
• User Advocacy: Champion user needs for usability and accessibility within cross-functional teams.
• Design Methods: Promote human-centered design methods and best practices.
• User Research Collaboration: Work with design researchers to fully understand customer needs and advocate for designs that address them.
• Impact Measurement: Collaborate with Product teams to understand user problems, define requirements, and measure user satisfaction and impact.
• Research Identification: Work with the broader team to identify research needs and customer experience improvement opportunities.
• Prototype Testing: Create, collaborate, and run prototype tests to gather user data and mitigate bias.

Required skills

• Experience: 5+ years of experience with Product (UX/UI or other adjacent forms of) design; other relevant experience in adjacent fields considered.
• Design Understanding: Thorough understanding of design thinking, user-centered design, interaction design, and heuristics.
• Software Proficiency: Proficiency in Figma, Sketch, Adobe XD, or similar tools.
• User Engagement: Experience in prototype testing, user interviews, usability studies, or remote field studies.
• Presentation Skills: Ability to effectively present the value of design solutions to various stakeholders.
• Accessibility Awareness: Familiarity with accessibility standards and considerations.
• Design Systems: Experience with or contribution to a design system.
• Continuous Learning: Willingness to learn and embrace emerging technologies and approaches.
• Attention to Detail: Strong attention to detail and clear communication skills.

Extra Credit

• SaaS Design: Experience designing SaaS products or services.
• Development Practices: Familiarity with agile software development best practices and cloud architecture.
• Enterprise Experience: Experience with enterprise software design/development.
• Atomic Design: Experience with Atomic design.

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-Certified^TMcompany in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

About the role…

As the Manager of Data Engineering (Product Manager for Internal EDP), you will drive the vision and execution of Acquia's Enterprise Data Platform (EDP). This internal product is a critical component of our data-driven strategy, enabling real-time analytics, AI, and predictive insights. You will work closely with cross-functional teams, including engineering, business, and product teams, to translate complex requirements into scalable technical solutions.

You must possess both a deep understanding of data engineering and the ability to communicate complex technical concepts in a clear and compelling manner to a diverse audience. With an entrepreneurial mindset, you will spearhead the development and adoption of the EDP across internal teams, acting as a key advocate for this internal product. Your success will depend on your ability to collaborate across functions, gather requirements, and effectively sell the vision of the platform.

Job Responsibilities: 

• Product Ownership: Own the vision, strategy, and roadmap for Acquia’s Enterprise Data Platform, ensuring alignment with business objectives and user needs.
• Cross-Functional Collaboration: Collaborate with engineering, data science, business, and product teams to gather requirements and ensure successful implementation of data pipelines and platform features.
• Intrapreneurial Leadership: Drive the adoption of the EDP within the organization by effectively communicating its value and working to overcome any resistance. Champion the platform internally as a key driver for real-time analytics and AI/ML applications.
• Stakeholder Management: Serve as the primary point of contact for stakeholders across various business units, managing expectations, priorities, and timelines.
• Technical Understanding: Work closely with the data engineering team to ensure that the technical architecture of the platform is robust, scalable, and meets business requirements. You will be expected to understand the underlying technology, including ETL pipelines, data lakes, data warehouses, and real-time analytics.
• Agile Product Management: Lead sprint planning, backlog grooming, and sprint reviews with engineering teams. Define user stories, prioritize the backlog, and ensure timely delivery of features.
• Advocacy and Communication: Clearly communicate the product vision and the technical details of the platform to both technical and non-technical stakeholders, from engineering teams to C-level executives. Ensure alignment and buy-in from all parts of the organization.
• Market Research & Innovation: Stay up to date on the latest trends in data engineering, analytics, and cloud technologies to inform the development of the platform. Constantly seek opportunities to innovate and improve the platform’s capabilities.
• Product Metrics: Define success metrics and KPIs to measure platform adoption, data quality, and business impact. Continuously analyze these metrics to inform future development priorities.
• User Feedback: Gather and prioritize user feedback through surveys, interviews, and usability studies, ensuring the platform evolves to meet the needs of its users.

Skills:

• Excellent Communication: Strong ability to communicate technical concepts to both technical and non-technical audiences, with a particular focus on the value of the EDP.
• Data Engineering Understanding: Solid understanding of data pipelines, ETL processes, data lakes (S3), data warehouses (e.g., Snowflake), and real-time analytics tools.
• Cross-Functional Collaboration: Proven experience working with cross-functional teams to gather requirements and translate them into technical solutions.
• Intrapreneurial Spirit: A self-starter who is comfortable championing new ideas, building support for them, and leading initiatives with little oversight.
• Product Management: Experience with Agile methodologies, managing product backlogs, writing user stories, and prioritizing development sprints.
• Stakeholder Management: Strong stakeholder management skills, with the ability to manage competing priorities and navigate complex organizational structures.
• Technical Background: Understanding of the technical intricacies of data pipelines and platforms, with the ability to work closely with engineers to make informed technical decisions.

Preferred Qualifications: 

• 5+ years of experience in product management, technical program management, or data engineering leadership roles. A total of more than 8 years of experience. 
• Proven track record of managing data products or platforms in an enterprise environment.
• Experience with cloud platforms (AWS, GCP, or Azure) and services like S3, Snowflake, and data pipeline orchestration tools.
• Familiarity with Meltano, Dagster, dbt, or similar ETL/ELT and orchestration frameworks.
• Strong understanding of Agile methodologies, including managing backlogs, sprint planning, and grooming sessions.
• Entrepreneurial mindset, with the ability to work independently and take ownership of a product vision.
• Strong presentation and storytelling skills, with the ability to persuade and engage stakeholders.
• CSPO or SAFe Product Owner/Product Manager certification is a plus.

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-Certified^TM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

About the Role...

We are seeking a passionate UX Researcher to shape and define user experiences for our emerging digital experience platform product line. If you believe in the transformative power of user experience and have the drive to create elegant, powerful product experiences.

You will join a talented and diverse team of designers, researchers, content strategists, and service designers dedicated to helping Acquia grow its product portfolio.

Responsibilities

• Research and Insights: Understand project goals and execute comprehensive research plans.
• Actionable Recommendations: Translate research insights into actionable guidelines for design and implementation.
• Study Preparation: Develop study plans, moderator guides, and other essential research artifacts.
• Data Synthesis: Analyze and report findings to teams and stakeholders, using storytelling and data visualizations.
• Participant Management: Recruit and schedule participants from various sources to match our target personas.
• User Research: Conduct usability studies, competitive analyses, and diary studies.
• Refine Personas: Update and refine user personas to guide product and design decisions.
• Collaborative Design: Partner with UX designers to iterate on design concepts based on research.
• Skill Development: Facilitate the growth of the research skills within the UX team.

Required skills

• Experienced Researcher: 1-3 years in both qualitative and quantitative user research across all stages: scoping, recruiting, data gathering, analyzing, and presenting.
• Design Understanding: Thorough understanding of design thinking, user-centered design, interaction design, and heuristics.
• Innovative Mindset: Eager to contribute to and drive brainstorming and iterative development.
• Collaborative Spirit: Ability to work openly and collaboratively, documenting insights to inform design visions.
• Insightful Analyst: Driven to uncover and clarify information, justifying decisions that enhance user experiences.
• Compelling Communicator: Proficiency in creating presentations, facilitating user sessions, and conveying insights through storytelling.
• Workshop Facilitator: Skill in preparing and leading interactive workshops, ideation sessions, and data-driven decision-making.
• Self-Starter: High level of quality execution in a fast-paced, complex environment.

Extra Credit

• Experience with recruiting methods, tools, in-app guides and surveys, business intelligence (BI) tools, and customer journey management.
• SaaS Research: Experience researching SaaS products or services.
• Development Practices: Familiarity with agile software development best practices and cloud architecture.
• Enterprise Experience: Experience with enterprise software design/development.

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-Certified^TM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

About Role...
Acquia is seeking an Associate Product Designer dedicated to crafting engaging digital experiences through simple, clear, and systematic design. You will journey through various stages of fidelity, from the initial problem statement and concept exploration to delivering design specifications developed into functional, reliable, and delightful user interfaces. You will collaborate closely with product and engineering teams to deliver exceptional user-focused value.

You will join a talented and diverse team of designers, researchers, content strategists, and service designers dedicated to helping Acquia grow its product portfolio.

Responsibilities

• Design Integration: Support design efforts throughout Acquia’s product and service portfolio.
• Artifact Creation: Produce a variety of design artifacts (user stories, journeys, wireframes, prototypes, testing summaries, and dev specifications) to guide product teams.
• Collaboration: Facilitate cross-functional working and feedback sessions with Product Managers, Engineers, and other stakeholders.
• User Advocacy: Champion user needs for usability and accessibility within cross-functional teams.
• Design Methods: Promote human-centered design methods and best practices.
• User Research Collaboration: Work with design researchers to fully understand customer needs and advocate for designs that address them.
• Impact Measurement: Collaborate with Product teams to understand user problems, define requirements, and measure user satisfaction and impact.
• Research Identification: Work with the broader team to identify research needs and customer experience improvement opportunities.
• Prototype Testing: Create, collaborate, and run prototype tests to gather user data and mitigate bias.
• Proactive Contribution: Take on tasks proactively without needing direction from leadership.
• Team Environment: Demonstrate a commitment to improving the team environment.

Required skills

• Experience: 1 year of experience with Product (UX/UI or other adjacent forms of) design; other relevant experience in adjacent fields considered. Will accept entry level applicants. 
• Design Understanding: Understanding of design thinking, user-centered design, interaction design, and heuristics.
• Software Proficiency: Skilled in Figma, Sketch, Adobe XD, or similar tools.
• User Engagement: Understanding of prototype testing, user interviews, usability studies, or remote field studies.
• Presentation Skills: Ability to present the value of design solutions to various stakeholders.
• Accessibility Awareness: Familiarity with accessibility standards and considerations.
• Design Systems: Experience with or contribution to a design system.
• Continuous Learning: Willingness to learn and embrace emerging technologies and approaches.
• Attention to Detail: Strong attention to detail and clear communication skills.

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquiais positioned as a market leader by the analyst community and is listed as one of the world’s top software companies by The Software Report. We are Acquia. We are a global company with employees located in more than 30 countries, and we’re building for the future.We want you to be a part of it!

About the role:

As a Senior Site Reliability Engineer, you will be a key player in designing, implementing, and maintaining our CI/CD pipelines, cloud infrastructure, and monitoring solutions. Your expertise in tools like ArgoCD, Kubernetes, and cloud-native architecture will help us achieve operational excellence at scale. You will work closely with engineering teams to ensure they have the right infrastructure in place to deploy rapidly, safely, and reliably.

This is a hands-on role for someone who thrives in an environment where automation is the goal, reliability is the baseline, and scalability is second nature. You won’t just be maintaining systems—you’ll be innovating, designing new ways to make our infrastructure smarter and our development faster.

Job Responsibilities: 

• CI/CD Pipeline Mastery: Design, build, and optimize continuous integration and continuous deployment (CI/CD) pipelines using ArgoCD, Jenkins, or similar tools. Ensure zero-downtime, fully automated deployment pipelines.
• Infrastructure as Code (IaC): Build and manage scalable, reliable infrastructure using Terraform, Kubernetes, and other IaC tools. Ensure everything is automated—from deployments to monitoring—so that infrastructure becomes a self-service platform.
• Cloud Expertise: Architect and manage cloud environments (AWS, GCP, or Azure), focusing on cost optimization, scalability, and performance. Implement disaster recovery, fault tolerance, and high availability strategies.
• Monitoring and Alerting: Implement comprehensive monitoring solutions using Prometheus, Grafana, ELK, and Datadog to detect and resolve performance bottlenecks before they impact customers. Design and implement automated alerts for proactive system health monitoring.
• DevOps Advocacy: Champion the culture of DevOps across teams—promote best practices, encourage adoption of new technologies, and drive a continuous learning mindset within the engineering teams. Be the go-to person for CI/CD, infrastructure scaling, and deployment automation.
• SRE Mindset: Focus on building systems that are resilient by design, automating processes that improve reliability, and implementing Service Level Objectives (SLOs) to align engineering efforts with operational goals.
• Security-First Approach: Collaborate with security teams to implement robust security practices, from container security to infrastructure hardening. Automate security checks within the pipeline for compliance and vulnerability management.
• Collaboration with Engineering Teams: Work hand-in-hand with product development teams to understand their needs, integrate CI/CD practices into their workflows, and provide a fast, reliable, and secure path from code to production.

Skills:

• BS in Computer Science or a comparable field of study, or equivalent practical experience.
• Experience working with one or more of: Go, Python, Ruby, PHP, Java or Javascript. 
• Experience with Unix/Linux systems administration using the CLI.
• Fundamental understanding of TCP/UDP networking concepts
• Solid oral and written communications skills.
• CI/CD Expertise: Extensive hands-on experience with CI/CD tools such as ArgoCD, Jenkins, CircleCI, or GitLab CI. Ability to design and implement pipelines that ensure rapid, reliable deployments.
• Kubernetes Guru: Strong understanding and experience with Kubernetes, Helm, and container orchestration. Ability to scale and manage microservices in production.
• Cloud Mastery: Proficient in at least one major cloud provider—AWS, GCP, or Azure. Experience with multi-cloud or hybrid-cloud architecture is a plus.
• IaC Champion: Proficiency in Terraform, Ansible, or CloudFormation to manage infrastructure as code. Familiarity with GitOps workflows and version-controlled infrastructure.
• Monitoring & Observability: Strong experience with monitoring tools like Prometheus, Grafana, Datadog, ELK, or New Relic. Ability to build custom dashboards and alerting systems.
• Security-Focused: Deep understanding of security best practices in DevOps, including container security, CI/CD pipeline security, and cloud infrastructure hardening.
• Problem Solver: Excellent troubleshooting skills with the ability to diagnose issues across a variety of environments, from code to infrastructure.
• Collaboration Skills: Ability to work effectively in cross-functional teams, influencing peers and driving adoption of best practices across the organization.

Preferred Qualifications: 

• 5-9 years of hands-on experience as a DevOps Engineer, SRE, or related role in a cloud-native environment.
• Deep knowledge of CI/CD pipelines, especially using ArgoCD or similar tools.
• Proven expertise in cloud platforms (AWS, GCP, Azure), with experience building and managing scalable, reliable infrastructure.
• Strong scripting skills in Python, Go, or Bash.
• Experience with service mesh architectures like Istio or Linkerd is a plus.
• SRE Certification (or equivalent experience) is a bonus.
• Certified Kubernetes Administrator (CKA) is preferred.
• A passion for automation, observability, and reliability.

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-Certified^TM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

At Acquia, we're revolutionizing digital experiences. As an innovator in the tech industry, our platform built around Drupal empowers the most ambitious brands to embrace innovation, creating meaningful customer interactions. We thrive on community and collaboration, giving our clients the tools and freedom to shape the future on their terms. Recognized as one of North America’s fastest-growing software companies by Deloitte and Inc. Magazine, and consistently rated as a top workplace by the Boston Business Journal, Acquia is building tomorrow’s web today.

About the Role...
Acquia is seeking a Product Designer dedicated to crafting engaging digital experiences through simple, clear, and systematic design. You will journey through various stages of fidelity, from the initial problem statement and concept exploration to delivering design specifications developed into functional, reliable, and delightful user interfaces. You will collaborate closely with product and engineering teams to deliver exceptional user-focused value.

You will join a talented and diverse team of designers, researchers, content strategists, and service designers dedicated to helping Acquia grow its product portfolio.

Responsibilities

• Design Integration: Support design efforts throughout Acquia’s product and service portfolio.
• Artifact Creation: Produce a variety of design artifacts (user stories, journeys, wireframes, prototypes, testing summaries, and dev specifications) to guide product teams.
• Collaboration: Facilitate cross-functional working and feedback sessions with Product Managers, Engineers, and other stakeholders.
• User Advocacy: Champion user needs for usability and accessibility within cross-functional teams.
• Design Methods: Promote human-centered design methods and best practices.
• User Research Collaboration: Work with design researchers to fully understand customer needs and advocate for designs that address them.
• Impact Measurement: Collaborate with Product teams to understand user problems, define requirements, and measure user satisfaction and impact.
• Research Identification: Work with the broader team to identify research needs and customer experience improvement opportunities.
• Prototype Testing: Create, collaborate, and run prototype tests to gather user data and mitigate bias.
• Proactive Contribution: Take on tasks proactively without needing direction from leadership.
• Team Environment: Demonstrate a commitment to improving the team environment.

Required skills

• Experience: 3+ years of experience with Product (UX/UI or other adjacent forms of) design; other relevant experience in adjacent fields considered.
• Design Understanding: Thorough understanding of design thinking, user-centered design, interaction design, and heuristics.
• Software Proficiency: Proficiency in Figma, Sketch, Adobe XD, or similar tools.
• User Engagement: Experience in prototype testing, user interviews, usability studies, or remote field studies.
• Presentation Skills: Ability to effectively present the value of design solutions to various stakeholders.
• Accessibility Awareness: Familiarity with accessibility standards and considerations.
• Design Systems: Experience with or contribution to a design system.
• Continuous Learning: Willingness to learn and embrace emerging technologies and approaches.
• Attention to Detail: Strong attention to detail and clear communication skills.

Extra Credit

• SaaS Design: Experience designing SaaS products or services.
• Development Practices: Familiarity with agile software development best practices and cloud architecture.
• Enterprise Experience: Experience with enterprise software design/development.
• Atomic Design: Experience with Atomic design.

IAcquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

The Opportunity

The Senior DevOps Engineer is responsible for designing and delivering secure and highly available solutions. You will be a critical part of a team focused on ensuring our services are ready and stress tested. You should be comfortable taking on new challenges, defining potential solutions and implementing designs in a team environment. You will be working on a tech stack composed of Linux, Kubernetes, Ruby, Go-lang, Python, pgSQL, MySQL, Redis, Jenkins, Github and GCP.

You'll Spend Time:

• Partnering closely with Engineering and Support.
• We are responsible for the deployment, and continuous operation of the Monsido platform.
• Making sure we automate as many tasks as possible to make diagnostics, scaling, healing and deployments a breeze.
• Working on a team responsible for a blend of architecture, automation, development, and application administration.
• Developing and deploy solutions from the infrastructure, to the network, and application layers, on public cloud platforms.
• Ensuring our SaaS platform is available and performing, and that we can notice problems before our customers.
• Collaborating with Support and Engineering on customer issues, as needed.
• Working with distributed data infrastructure, including containerization and virtualization tools, to enable unified engineering and production environments;
• Developing dashboards, monitors, and alerts to increase situational awareness of the state of our production issues/sla/security incidents.Independently conceiving and implementing ways to improve development efficiency, code reliability, and test fidelity.
• Participating in on-call rotation

You'll be Successful if You:

• Proficient with Unix/Linux OS administration (5-8 years)
• Proficient with computer network setup and debugging
• Proficient with at least one scripting language (Shell, Python, …)
• Competentwith deploying, tuning, and maintaining Linux-based, highly available, fault-tolerant platforms in public cloud providers such as GCP, AWS or Azure
• Competent with Kubernetes, like configuration management, running deployments , debugging etc. 
• Competent with application containerization
• Basic understanding with SQL and relational database administration (PostgreSQL, MySQL)
• Basic understanding with configuration management like terraform, Saltstack etc.
• Flexible working in rotational On-Calls.

Requirements & Suggested Years of Experience:

• DevOps and/or build & release experience including delivery: +3 years
• Software Configuration Management tools like Puppet, Saltstack, Chef, Ansible : +2 years
• Application monitoring tools: +2 years
• Experience with Kubernetes and containerization +1 year

Extra credit:

• Best practices in infosec.
• The ability to dig deep into infrastructure and code to solve problems.
• The drive to solve traditional operations problems through automation.
• High attention to detail.

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

We are currently looking for a Digital Marketing Manager  to create and implement comprehensive digital marketing strategies that integrate paid search (PPC), SEO, and display advertising.  You will be responsible for developing and executing PPC strategies that drive high-quality traffic across Google Search, Display/Video,  6sense, Facebook, etc. You will manage pay-per-click advertising and display campaigns across a portfolio of products.  Your role will include budget management, ad creation, and performance analysis.  In addition, you will collaborate with content teams to ensure that website content is optimized for both search engines and user experience.

Key Responsibilities

Campaign Management:

• Oversee the execution of paid search and display campaigns (Google Ads, Display Ads), optimizing for conversions and ROI.
• Manage SEO efforts, including keyword research, on-page optimization, content strategy, and link building.
• Develop and oversee display advertising campaigns, focusing on targeting, creatives, and placements.

Performance Analysis:

• Utilize analytics tools (Google Analytics, SEMrush, etc.) to track and measure campaign performance.
• Prepare reports on key metrics, providing insights and recommendations for optimization.
• A/B Testing: Conduct tests on different ad variations to determine which perform best.

Collaboration:

• Work closely with content creators, designers, and developers to ensure cohesive messaging across all channels.
• Coordinate with sales teams to align marketing strategies with sales goals

Qualifications:

• Proven experience (7+years) in digital marketing with a focus on paid channels and programmatic display.
• Expertise in digital marketing execution with tools and platforms (e.g., Google Search, 6sense,SEO).
• Analytical approach with the ability to interpret data and make data-driven decisions.
• Stay up-to-date with trends, emerging platforms, and standard methodologies, implementing innovative strategies to stay ahead of the competition.
• Ability to manage multiple projects and prioritize tasks in a fast-paced environment.

Acquia is proud to provide best-in-class benefits offerings to our employees and their families in maintaining both a healthy body and a healthy mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more! 

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

We are currently searching for a dedicated and goal-focused Performance Marketing Manager to join our dynamic marketing team. This role requires expertise in Social, along with a proven track record of implementing successful paid media campaigns across different platforms, including Facebook, YouTube, Instagram, Twitter, LinkedIn, and programmatic display channels like 6sense. Your responsibilities will include developing, driving, and optimizing our paid media strategies to enhance brand visibility, interaction, and conversions. In addition, you will be responsible for defining a strategy to integrate our chat technology and our email nurtures to drive more engagement from our digital campaigns.  

If you are someone who is passionate about driving results, who is innovative and a creative thinker and willing to take calculated risks to achieve your goals, this role could be a good fit for you. You will work with a collaborative team and play a vital role in monitoring campaign performance, making frequent optimizations, and implementing changes to achieve our goals.

Key Responsibilities:

• Campaign Strategy & Execution:Stay updated on paid media trends, emerging platforms, and standard methodologies, implementing creative approaches to maintain a competitive edge.
• Campaign Planning: Design and implement successful paid media campaigns in line with marketing goals, ensuring maximum value.
• Audience Targeting:Leverage audience segmentation and targeting strategies to reach specific demographics and customer profiles.
• Collaboration: Worked with an extended team to identify creative and content needs for media campaigns. Develop compelling ad copy and visuals that resonate with the target audience.
• Performance Analysis: Monitor, analyze, and report on campaign performance using tools like Google Analytics and platform-specific insights, making data-driven adjustments as needed.
• Budget Management: Coordinate and improve budget allocation across various channels to ensure efficient spending and improve reach and engagement.
• Trend Monitoring: Stay up-to-date with the latest trends, tools, and standard methodologies in paid social media and digital marketing.
• Cross-Channel Coordination:Collaborate with other marketing teams (SEO, Web) to ensure a cohesive approach to brand messaging across the customer journey.
• A/B Testing:Conduct A/B tests on ad creatives, targeting, and placements to identify the most effective strategies.
• Communication:Regularly communicate insights and trends in the performance marketing landscape to the broader growth organization.

Qualifications:

• Proven experience (2 to 6 years) in digital marketing with a focus on paid channels and programmatic display.
• Expertise in digital marketing execution with tools and platforms (e.g., LinkedIn, 6sense, Instagram, Facebook, and YouTube, Qualified and Email).
• Analytical approach with the ability to interpret data and make data-driven decisions.
• Stay up-to-date with paid media trends, emerging platforms, and standard methodologies, implementing innovative strategies to stay ahead of the competition.
• Ability to manage multiple projects and prioritize tasks in a fast-paced environment.

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

We are currently looking for a Digital Marketing Manager  to create and implement comprehensive digital marketing strategies that integrate paid search (PPC), SEO, and display advertising.  You will be responsible for developing and executing PPC strategies that drive high-quality traffic across Google Search, Display/Video,  6sense, Facebook, etc. You will manage pay-per-click advertising and display campaigns across a portfolio of products.  Your role will include budget management, ad creation, and performance analysis.  In addition, you will collaborate with content teams to ensure that website content is optimized for both search engines and user experience.

Key Responsibilities

Campaign Management:

• Oversee the execution of paid search and display campaigns (Google Ads, Display Ads), optimizing for conversions and ROI.
• Manage SEO efforts, including keyword research, on-page optimization, content strategy, and link building.
• Develop and oversee display advertising campaigns, focusing on targeting, creatives, and placements.

Performance Analysis:

• Utilize analytics tools (Google Analytics, SEMrush, etc.) to track and measure campaign performance.
• Prepare reports on key metrics, providing insights and recommendations for optimization.
• A/B Testing: Conduct tests on different ad variations to determine which perform best.

Collaboration:

• Work closely with content creators, designers, and developers to ensure cohesive messaging across all channels.
• Coordinate with sales teams to align marketing strategies with sales goals

Qualifications:

• Proven experience (7+years) in digital marketing with a focus on paid channels and programmatic display.
• Expertise in digital marketing execution with tools and platforms (e.g., Google Search, 6sense,SEO).
• Analytical approach with the ability to interpret data and make data-driven decisions.
• Stay up-to-date with trends, emerging platforms, and standard methodologies, implementing innovative strategies to stay ahead of the competition.
• Ability to manage multiple projects and prioritize tasks in a fast-paced environment.

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in Boston, MA, Acquia is a Great Place to Work-CertifiedTM company, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it! 

Career Exploration at Acquia 

Our recruitment process is designed to empower you in making the most informed decisions. Acquia is committed to providing an inclusive, transparent, efficient, and educational interview experience that cultivates exploration into career opportunities at Acquia

You will discover the opportunity to grow your career here and learn from a global team that empowers you to exceed boundaries and achieve the extraordinary

Summary:

The Senior Product Marketing Manager, Optimizationmanages the product marketing programs for the Optimization and Insights products. You will report directly to the Director, Product Marketing and work collaboratively with the product management team, marketing communications and the performance marketing team to ensure the most effective plan to grow revenue for the company.  

Key responsibilities include:

• Developing go-to-market (GTM) strategies for the product families you’re aligned to. This includes collaborating with the Global Marketing and Product Team on:
• Identifying the market opportunity and target buyer personas
• Defining the routes to market
• Developing GTM plans and messaging/positioning
• Validating the approach
• Working with a cross-functional team to implement the plan
• Driving sales pipeline
• Tracking and monitoring the success of the plan and revenue for the product
• Working with the marketing team to develop thought leadership and demand generation content, including website content, videos, interactive content, ebooks, and more
• Working with the analyst and media relations team to gain valuable insights and advance Acquia product coverage in the relevant categories
• Preparing and delivering presentations as a subject matter expert at live events and webinars 
• Working with the sales enablement team to develop sales content and ensure the field sales team is equipped to sell
• Working with the product team to feed field and analyst input back into the product  roadmap
• Working with the Account Management /Customer Success Management teams to ensure product retention and growth within the customer base
• Working with the relevant partners to maximize revenue potential
• Assisting the field in individual deals and sales strategy where appropriate
• Understanding the competitive landscape for a specific product category and how we position against a given set of competitors
• Drive cross sell of Optimization products in the installed customer base with supporting messaging and campaign strategy and deliverables.
• Drive Digital Experience Optimization new logos and expansion with the goal of increasing ARR

Requirements:

• Background in digital experience optimization space including strong understanding of the competitive landscape
• Experience with a combination of key aspects of product marketing (e.g., evangelism, analyst relations, content creation, sales and partner enablement, etc.)
• Proven impact on core business KPIs
• Proven success working with cross functional teams for strategic company initiatives
• Strong communication skills, including written and speaking

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more! 

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

Interested residents of Colorado may contact NA-recruiting@acquia.com as it relates to regulation C.R.S. § 8-5-201. Information regarding benefits are linked here.

About Pantheon

Pantheon WebOps Platform powers the open web, running more than 300,000 sites in the cloud for customers including Google, Princeton, Salesloft, and Doctors Without Borders. Every day, thousands of developers and marketers create, iterate, and scale WordPress and Drupal sites to reach billions of people globally. Pantheon’s multitenant, container-based platform enables organizations to manage all of their websites from a single dashboard. Organizations including Clorox and the United Nations drive results through accelerated development and real-time publishing using Pantheon’s collaborative workflows.

The Role

As a Strategic Partner Manager, you'll be at the forefront of executing Pantheon’s growth strategy by developing and nurturing meaningful relationships with a portfolio of digital agencies in the partner ecosystem. 

In this role, you'll partner with various stakeholders within both the digital agencies and the Pantheon internal teams to support lead generation and drive joint revenue goals. You will play a key role in enabling the agencies in your book with value-driven initiatives, including  joint go-to-market strategy creation, training and events, co-branding & selling, to ensure that all your agencies and their clients are getting the most out of the platform and hitting their success metrics. 

What you Need to Succeed

• 8+ years of experience in a Channel, Partner Management, or Relationship Management function in a SaaS company
• Proven track record of achieving revenue targets
• Experience in driving sales and revenue growth through partner relationships.
• Strong analytical and critical thinking skills and hands-on approach to identifying business opportunities and penetrating new accounts
• Excellent customer service skills with a creative approach to solve issues with out-of-the-box solutions
• Proven success in developing effective execution strategies within book of business to drive mutually beneficial partnerships between agency accounts and the company
• Efficient Time Management:  Ability to prioritize tasks and reprioritize as needed.
• Dynamic Presentation Skills: adept at presenting to individuals and groups including C level executives, whether in person or virtually
• Excellent interpersonal and communication skills to effectively collaborate with internal and external teams.
• Ecosystem Familiarity: experienced with technologies like  Sitecore, Drupal, Acquia, Adobe DXP, or preferably Wordpress/Drupal is a plus 
• Ability to grasp technical concepts and communicate them effectively to both technical and non-technical audiences.
• Willingness and ability to travel 15-20% of the time. 
• Adaptable to new technologies, industry trends, and changes in the competitive landscape.

What you Bring to the Table

• Drive sales through partner channels with Digital Agencies, identifying new opportunities for revenue generation.
• Monitor and report on sales performance and adjust strategies as needed.
• Take ownership of all aspects of agency account management. This includes cultivating relationships, implementing go-to-market (GTM) strategies, escalating technical emergencies, conducting business reviews. 
• Monitor account health and manage retention risks
• Identify, recruit, and onboard partners who align with our growth strategy and that will benefit from WebOps.
• Provide training and support to partners to enhance their understanding of the company's products, services, and value propositions.
• Collaborate on marketing and sales enablement programs for partners.
• Attend and support trade shows, sponsorships, and partner events to drive lead generation and increase brand visibility.
• Collaborate cross functionally with internal and external teams including Marketing, Sales, Developers, and Executive Leadership
• Gather feedback from partners to improve products, services, and the overall partnership experience.
• Advocate for partner needs within the company.
• Stay informed about industry trends, competitor activities, and market developments.
• Use market insights to refine partnership strategies.
• Ensure that partners adhere to agreed-upon standards and compliance requirements.
• Seek ways to enhance the overall partner ecosystem.

What We Offer

We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team.

• Industry competitive compensation and equity plan
• Flexible time off, sick days, and 13 paid holidays
• Comprehensive medical insurance including Health, Dental and Vision
• Paid parental leave (plus fertility, adoption and other family planning benefits)
• Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development
• Events and activities both team-based and company wide that inspire, educate and cultivate

Pantheon is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law. Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation due to a disability for any part of the interview process, please contact talent@pantheon.io. Pursuant to local and federal regulations, Pantheon will consider qualified applicants with arrest and conviction records for employment. 

The US OTE range for this position is $170,000 - $210,000 per year. Our salary ranges are determined by the role, level, and location.

After an offer is made and accepted, E-verify will be utilized to establish your identity and employment eligibility as required by the U.S. Department of Homeland Security.

To review the Employee and Applicant's Privacy Policy, click here.

Visa Sponsorship is not available at this time.

Classy, an affiliate of GoFundMe, is a Public Benefit Corporation and giving platform that enables nonprofits to connect supporters with the causes they care about. Classy's platform provides powerful and intuitive fundraising tools to convert and retain donors. Since 2011, Classy has helped nonprofits mobilize and empower the world for good by helping them raise over $7 billion. Classy also hosts the Collaborative conference and the Classy Awards to spotlight the innovative work nonprofits are implementing around the globe. For more information, visitwww.classy.org.

Classy is seeking a dedicated and motivated individual to join our team as a Senior Solutions Engineer! In this role, you’ll be serving as a product expert and technical resource for Classy’s most strategic and complex potential and current nonprofit customers. You’ll work hand-in-hand with your account executive counterparts to support in conducting bespoke product demonstrations and strategically solution for problems facing some of the world’s most forward thinking causes. 

Additionally, Solutions Engineers serve as the bridge between our customer-facing and product teams, contributing cross-departmentally to the feedback collection, internal dialogue, and consequent improvement of our product and services.

The ideal candidate is someone who has is adept at product and technology storytelling, has a strong proficiency in solving technical problems, and is constantly looking for ways to expand their knowledge of the nonprofit sector and tech stack.

The Job…

• Develop a deep understanding of Classy's platform, features, and capabilities.
• Effectively translate customer needs into innovative solutions using the Classy platform and our technology partners
• Partner with Account Executives and Account Managers as well as product team members to support sales activities.
• Participate in all aspects of the sales evaluation process to provide expertise in addressing challenges and providing technical solutions. 
• Be a strategic owner in technical presentations and demonstrations: conduct engaging and impactful presentations that showcase the platform's features and benefits in an effort to effectively address customer requirements.
• Act as a liaison between nonprofits and the product team, facilitating effective communication and feedback. Provide valuable insights to inform the product roadmap, advise on feature enhancements, and drive continuous improvement.
• Stay updated on industry trends and standard methodologies in the nonprofit tech space. Share knowledge and insights with the team to enhance their skills and capabilities.

You… 

• Bachelor's degree or equivalent work experience.
• 3-5 years of experience in solutions engineering, sales engineering, or a related technical field.
• Strong technical skills and understanding of SaaS platforms and APIs, most notably the Salesforce ecosystem and other nonprofit tech software and integrations. 
• Outstanding communication and presentation skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
• Proven track record of collaborating effectively with cross-functional team and forming relationships with customers.
• Strong problem-solving skills and a strategic approach.
• Ability to travel occasionally as needed to meet with clients or attend industry events.

Preferred…

• Experience in the nonprofit or fundraising industry 
• Knowledge of nonprofit fundraising platforms, CRM systems, marketing analytics and e-commerce technologies.
• Background in API and web development, with deep familiarity with REST APIs, webhooks, Wordpress, Drupal, and/or Shopify 

Why you’ll love it here: 

• Market competitive pay.
• Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee-only plans and 85% for employee + dependent plans) and employer HSA contributions. 
• 401(k) retirement plan with company matching.
• Hybrid workplace with fully remote flexibility for many roles.
• Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses.
• A variety of mental and wellness programs to support employees.   
• Generous paid parental leave and family planning stipend.
• Company provided life and disability coverages.
• Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday.
• Learning & development and recognition programs.
• “Gives Back” Program where employees can nominate a fundraiser every week for a donation from the company.
• Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.
• Employee resource groups.
• Your work has a real purpose and will help change lives on a global scale.
• You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together. 
• We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose.
• We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The expected salary range for this full-time position is $121,500 - $164,500,  which may include potential sales incentive payments, + equity + benefits. As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. 

Your recruiter can share more about the specific salary range based on your location during the hiring process. 

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com

Dedication to Diversity 

GoFundMe and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers.

Our diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow.

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘23 annual report.

Our annual “Year in Help” reportreflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.

Associate Quality Engineer – Test Automation

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

As a member of the Software Quality Engineering team, Associate Quality Engineer will participate in testing and quality improvements for a highly scalable web-based applications

Job Responsibilities:

• Designs and develops UI and API automated tests based upon functional and design specifications and manual test plans.
• Creates and extends automated test frameworks.
• Executes and maintains automated test scripts. Analyses test results and recommends corrective actions.
• Responsible for following SDLC and software testing processes, quality assurance methodology and best practices and techniques adopted by Acquia.
• Plans daily activities and reports project quality status
• Participates in product feature design reviews and code reviews.
• Participate in reviews of automated test plans
• Evaluate quality risk for product changes/fixes and propose test plans to address risks.
• Design, development, maintenance of testing infrastructure
• Development of test cases and automation work involves CypressIO, Selenium, Java, WebDrive, Javascript, Typescript, UI automation tools.

Requirements:

• 1-3 years experience in software testing and quality engineering. 
• Experience working in a heterogeneous software development and deployment environment including UNIX, Windows and Mac. 
• Experience with automated tests development using test automation tools (WebdriverIO, CypressIO, Javascript, Typescript).
• Stronghands-onAPI testing experience is must

Strong hands-on UI automation experience is must

• Strong CS fundamentals, must be knowledgeable in programming and OO concepts. 

Experience with Jenkins CI/CD and Github is highly desirable

• Working knowledge of databases
• Familiarity with Web production, design and content issues (HTML/DHTML/JavaScript/Flash) is highly desired 
• Excellent verbal and written communication skills. Highly motivated and passionate about Quality. 
• Extensive knowledge of development life cycle and QA processes.
• Knowledge of Drupal will be highly desirable

Technical Skill requirement :

• CypressIO
• WebDriver IO
• Typescript / Javascript
• Selenium UI automation
• Jenkins - CI/CD
• GitHub
• RestAPI / Postman / Karate framework
• Shell Scripting
• Scrum/Agile
• Hands-on automation experience

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in the U.K., is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community.. We are Acquia. We are building for the future and we want you to be a part of it!

The Opportunity

The SRE engineer is responsible for designing and delivering secure and highly available solutions. You will be a critical part of a team focused on ensuring our services are ready and stress tested. You should be comfortable taking on new challenges, defining potential solutions and implementing designs in a team environment. You will be working on a tech stack composed of Linux, Kubernetes, Ruby, Go-lang, Python, pgSQL, MySQL, Redis, Jenkins, Github and GCP.

You'll Spend Time:

• SRE partners closely with Engineering and Support. We are responsible for the deployment, and continuous operation of the Monsido platform. 
• Making sure we automate as many tasks as possible to make diagnostics, scaling, healing and deployments a breeze.
• Working on a team responsible for a blend of architecture, automation, development, and application administration.
• Developing and deploy solutions from the infrastructure, to the network, and application layers, on public cloud platforms.
• Ensuring our SaaS platform is available and performing, and that we can notice problems before our customers.
• Collaborating with Support and Engineering on customer issues, as needed.
• Working with distributed data infrastructure, including containerization and virtualization tools, to enable unified engineering and production environments;
• Developing dashboards, monitors, and alerts to increase situational awareness of the state of our production issues/sla/security incidents.
• Independently conceiving and implementing ways to improve development efficiency, code reliability, and test fidelity.
• Participating in on-call rotation

You'll be Successful if You:

• Are anExpert in Unix/Linux OS administration (5-8 years)
• Proficient with computer network setup and debugging
• Proficientwith at least one scripting language (Shell, Python, …)
• Competentwith deploying, tuning, and maintaining Linux-based, highly available, fault-tolerant platforms in public cloud providers such as GCP, AWS or Azure
• Competent with Kubernetes
• Competent with application containerization
• Competent with SQL and relational database administration (PostgreSQL, MySQL)
• Competent with configuration management

Suggested Years of Experience:

• DevOps and/or build & release experience including delivery: +3 years
• Software Configuration Management tools: +2 years
• DB/Data Platforms: CitusDB/PgSQL: +2 years
• Application monitoring tools: +2 years
• Experience with Kubernetes and containerization +1 year

Extra credit:

• Best practices in infosec.
• The ability to dig deep into infrastructure and code to solve problems.
• The drive to solve traditional operations problems through automation.
• High attention to detail.

Acquia is an equal opportunity employer. We hire without regard to age, colour, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, or any other status protected by applicable law.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is positioned as a market leader by the analyst community and is listed as one of the world’s top software companies by The Software Report.  We are Acquia. We are building for the future and we want you to be a part of it!

Job Description 

Acquia’s Customer Value Manager (CVM) is responsible for developing long-term relationships and driving customer-impacting value with a portfolio of Customer Data Platform customers, connecting with key business executives and stakeholders, and developing an understanding of their business requirements and goals. Leveraging this customer knowledge and knowledge of CDP best practices, the CVM will drive adoption, provide industry and implementation best practices and personalized recommendations and data-driven strategic insights to ensure customers maximize value from their investment and partnership with Acquia. 

You will be the go to person at Acquia, and your customers will rely on you as a CDP consultant providing a high value experience. You must have a strong understanding of your customer’s business, their marketing activities, and serve as an advocate for our customers' needs. The CVM will be accountable to customer retention and loyalty and will also serve as an escalation point when needed to facilitate the resolution of  issues, connecting customers with the right resources for assistance and working with our technical support and services teams to provide the appropriate business and technical context to ensure resolution.

You will be responsible for timely and effective communication to ensure customer expectations are met. You will demonstrate a high level of knowledge of Acquia’s Customer Data Platform solution and master of use case knowledge to help your customers realize the most value from their investment. You demonstrate a high level of professionalism in every interaction in a fast-paced environment while working closely across several key stakeholders in project management and product and ensuring best practices are adhered to throughout the organization. Candidates must be energetic, motivated and self-driven and have relevant marketing experience. You must demonstrate the ability to multitask, problem solve, be naturally curious, customer obsessed and think creatively to address unforeseen obstacles. Our ideal candidate balances customer needs and business needs leading to winning outcomes.

Responsibilities

• Own a client portfolio of Enterprise and/or Mid-market customers for which you are responsible for customer value, customer satisfaction, revenue growth, and retention
• Build and manage customer relationships at all levels
• Develop a trusted advisor relationship with key stakeholders and executive sponsors such that all activities are closely aligned with the customer's business case and business strategies, allowing the full potential of our solution to be realized
• Maintain an accurate set of reports and value delivered metrics to ensure there is a clear understanding of where each customer is on their path to value realization
• Provide ongoing strategic recommendations on how to maximize ROI through the use of Acquia Solutions & Services - deliver value creating recommendations so customers can grow their businesses through predictive analytics
• Leverage comprehensive understanding of the Acquia CDP solution to provide relevant training to drive adoption and provide strategic recommendations to help customers achieve ROI
• Onboard your customers by understanding their processes, goals, success metrics and defining and executing their enablement plan
• Monitor and identify trends in adoption and feature utilization to provide guidance to customers as part of ongoing account reviews
• Learn latest trends and best practices of the CDP market
• Conduct onsite customer meetings; prepare and deliver quarterly business reviews in collaboration with account managers and delivery teams with focus on product roadmap discussions and recommendations to align our platform to the customer’s business case and marketing strategies
• Partner with Acquia Account Manager (AM) to secure and execute customer renewals, upgrades and upsells; drive retention and revenue growth
• Support AM and Account Executive in identifying growth opportunities that align to customers' digital priorities through their day to day knowledge of goals and business outcomes. 
• Monitor customer health, identify risk, develop success plans, and deliver recommendations
• Work with Acquia Marketing team to identify customer case studies and PR opportunities
• Collaborate across Sales, Professional Services, Product, Support and Marketing to maximize overall customer experience
• Represent a knowledgeable and professional image of Acquia with all customers
• The CVM role is structured as a sales position with Commission eligibility based on quarterly account retention targets and OKR attainment

Required Skills

• Excellent communicator and listener, verbal and written
• Excellent organizational skills
• Empathy - even if you can’t fix their pain, customers should feel your empathy
• Ability to establish personal connections with customers
• Presentation skills to all levels of an organization, especially C-level executives
• Ability to advocate and influence with the customer and internally

• Analytic and critical thinking
• Resourceful, very helpful in problem solving
• Consultative leader able to facilitate planning from vision to tactics
• Basic SQL skills are very helpful
• Be a data geek

• Ability to understand both business/marketing and technical discussions
• Leadership skills, even if not direct management, the ability to influence and solicit communication, collaboration and respect amongst the team
• Rational, level headed under pressure

Your Experience

Required

• 5+ years in enterprise customer success, account management, client services or consulting; experience working at a SaaS-based marketing company or digital agency
• Demonstrable experience creating and driving strategic plan for enterprise accounts
• Experience presenting to C-level contacts
• Experience with various types of related marketing technology such as SEO, CRM, Marketing Automation, Google Analytics, social media platforms, ESP
• Proficiency in Word, Excel, PowerPoint, and other cloud-based applications
• Ability to travel 10% of time

Preferred

• Marketing background with experience in strategy and execution of marketing campaigns
• Experience delivering projects using Agile methodologies
• Prior experience managing executive and C-level client relationships   
• BA or BS degree

Additional Information

• Competitive salary, medical, dental, vision, disability, life benefits
• 401k plan
• A fun environment to work hard and play harder
• Passionate people building great products 

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.