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Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What your days might look like

Reporting to the Senior Accounts Administrator, the Accounts Administrator plays a crucial role in the operations of the Finance team and will work closely with the Senior Accounts Administrator, assistant accountants and billing analysts. They will be responsible for assisting with aspects of the customer journey process: maintaining customer accounts, billing, direct debits reconciling customer payments and Accounts Payable process including coding of supplier invoices.

This is a full time position supporting the APAC timezone (8.30am - 5.30pm PH time, Weekday Day Shifts)

As our Accounts Administrator, you'll be responsible for:

• Handling internal and external customer queries
• Assisting with aspects of the customer journey process: maintaining customer accounts, billing, direct debits, and reconciling customer payments
• Working with other departments on all finance-related queries
• Accounts payable tasks: coding invoices and dealing with external suppliers and with career progression, the idea of this role is to be able to assist in all areas of Accounts Payable including preparation of payments 
• Maintaining organised financial records for auditing and reporting purposes
• Accurately entering financial data into accounting software or spreadsheets
• First-level review of expense claims and Work From Home claims to ensure they are in line with company policies and procedures
• Adhoc administrative tasks

What you'll bring:

• 1-3 years of Account Administration experience in a regional / global role, preferably in a SaaS environment 
• Experience with ERP systems such as Netsuite and SAP
• Experience with handling large sets of invoices
• A customer-centric and service-oriented mindset
• Ability to work autonomously with minimal supervision
• Have strong communication, accuracy, presentation, and listening skills
• Have strong written and verbal English communication skills
• Ability to manage your duties through wise planning and prioritisation
• A positive attitude and strong work ethic
• Previous experience dealing with customers and clients is essential

Experience is important, but for us the biggest measure of success is people who can live and breathe The EH Way of working. Show us what you can bring to the table, and we'll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in 2025.

Are we a match?

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

#LI-YC1

#LI-Remote

See more jobs at Employment Hero

Apply for this job

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What your days might look like

Reporting to our Head of Financial Operations, you will assist on our end-to-end customer billing processes and drive projects to improve and advance our billings function. The ideal candidate will have an investigative mindset and approach to problem solving, a willingness to learn and be able to adapt to an ever changing fast paced environment.

This is a full time position supporting the APAC timezone (8.30am - 5.30pm PH time, Weekday Day Shifts)

As our Billing Analyst, you'll be responsible for:

• Handle billing queries from both internal and external streams. 
• Assist our end-to-end customer billing processes
• Assist with monthly bill runs
• Execute on billing system administration, including customer accounts, product catalogue, subscriptions and workflows
• Provide monthly billing reports and analysis
• Manage adjustments to billing accounts and ad hoc billing
• Assist with the wider Finance team on key business projects

What you'll bring:

• General understanding of billing functions and processes 
• One - two years within a similar role 
• Experience with Zuora or another SaaS billing system 
• Intermediate level of Microsoft Excel experience
  

Experience is important, but for us the biggest measure of success is people who can live and breathe The EH Way of working. Show us what you can bring to the table, and we'll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in 2025.

Are we a match?

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

#LI-YC1

#LI-Remote

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