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At Plum, we're on a mission to maximise wealth for all. We’re making saving money effortless and turning investing into something everyone can do.

Our journey began back in 2017, when we became one of the first to use artificial intelligence and automation to simplify personal finance. Fast forward to today, and we've already helped people save £2 billion across 10 European markets.

Named the UK's fastest-growing fintech in the Deloitte Technology Fast 50, our success is down to the passion and dedication of our diverse team. Based in our London, Athens and Nicosia offices, 170 talented people work together to empower people to do more with their money. And now, the team is growing!

About the Role

We are looking for a talented and passionate Machine Learning Engineer to join our team and build the next generation of our real-time, data-driven applications. As a Machine Learning Engineer, you will provision and expand the infrastructure of ML and AI at Plum, whilst collaborating closely with Data Engineers and Data Scientists, who are currently managing numerous live production ML systems and delivering on a substantial roadmap. This traverses areas such as document processing automation, transaction fraud detection, marketing spend optimisation and customer retention.

What will you do

• Collaborate with data scientists, data analysts and data engineers on production systems and applications focused on traditional ML, generative AI and MLOps
• Transition ML models from experimental prototypes to production deployments that can handle high volumes of data in real-time, enabling us to make rapid decisions and provide immediate value to our users
• Stay engaged with the latest advancements in data science and fintech, particularly in the areas of leveraging ML techniques to deliver business impact.
• Contribute to the continuous development of our AI and ML Ops infrastructure, covering areas such as model deployment, continuous retraining, feature store, performance monitoring and drift detection.
• Exercise software engineering best practices in the codebase, like version control and continuous integration, with an aim to ensure our models are not just effective, but also thoroughly tested, well-documented, and regularly maintained.
• Promote a culture of mutual learning and growth, where teaching and learning from colleagues is encouraged. We highly value knowledge sharing and ongoing learning.

Who you are????

• Strong foundations in data structures, data modelling (e.g. Airflow and dbt), software architecture, Python, SQL, machine learning frameworks (e.g. Keras, PyTorch), and libraries (e.g. scikit-learn).
• Proven experience in developing, maintaining and deploying machine learning models for real-time applications, with a strong understanding of streaming data processing technologies and real-time inference frameworks in production environments
• Strong understanding of ML applications development life cycle processes and tools: CI/CD, version control (git), testing frameworks, MLOps, agile methodologies, monitoring and alerting, experiment trackers (e.g. mlFlow) & orchestrators (Airflow, Kubeflow)
• Experience in building and optimizing scalable machine learning infrastructure in a cloud setup. We use Google Cloud Platform and leverage services like BigQuery, Vertex AI, and Cloud Storage.
• You have a solid understanding of how to measure the performance of ML models
• Strong problem-solving skills, a critical and creative mindset, and a team-oriented approach with a focus on mentorship and knowledge sharing.

Nice to Have

• Deep knowledge of math, probability, statistics and algorithms
• Experienced with Large Language Models, Generative AI, Langchain, Transformer models
• Understanding of the concepts of GPU-powered workloads, NVIDIA drivers, container runtimes
• Experience provisioning infrastructure components using Terraform, including virtual machines, storage, databases, and other necessary services

Plum's Perks

• We're all in this together! Own part of the company through stock options ????
• Annual training budget
• Private Health & Life Insurance
• Free Plum Premium subscription (normally £9.99 a month)
• Free parking slots
• 25 days holiday a year, excluding public holidays
• Employee referral scheme up to €4000
• Flexible approach to remote working, though we encourage at least 2-3 days a week in our beautiful office in central Athens for optimal collaboration
• 45 days work from anywhere
• Team breakfast on Tuesdays and team lunch on Thursdays in the office, as well as a plentiful supply of fruit, snacks and coffee
• 1 day paid leave for volunteering, supporting you giving back to society
• 2 weeks paid sabbatical after four years of service
• Team trip to secret destinations once a year ✈️
• Great office location in the heart of Athens (Syntagma square), with an amazing view!
• A vibe that’s ????????????

If you think this sounds like a bit of you then don’t hesitate to get in touch!

Thanks,

Plum Τeam ????

*Plum is an Equal Opportunity Employer. Plum does not discriminate on the basis of age, race, religion, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.

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At Plum, we're on a mission to maximise wealth for all. We’re making saving money effortless and turning investing into something everyone can do.

Our journey began back in 2017, when we became one of the first to use artificial intelligence and automation to simplify personal finance. Fast forward to today, and we've already helped people save £2 billion across 10 European markets.

Named the UK's fastest-growing fintech in the Deloitte Technology Fast 50, our success is down to the passion and dedication of our diverse team. Based in our London, Athens and Nicosia offices, 170 talented people work together to empower people to do more with their mone. And now, the team is growing!

About the Role

We are looking for a talented and passionate Machine Learning Engineer to join our team and build the next generation of our real-time, data-driven applications. As a Machine Learning Engineer, you will provision and expand the infrastructure of ML and AI at Plum, whilst collaborating closely with Data Engineers and Data Scientists, who are currently managing numerous live production ML systems and delivering on a substantial roadmap. This traverses areas such as document processing automation, transaction fraud detection, marketing spend optimisation and customer retention.

What will you do

• Collaborate with data scientists, data analysts and data engineers on production systems and applications focused on traditional ML, generative AI and MLOps
• Transition ML models from experimental prototypes to production deployments that can handle high volumes of data in real-time, enabling us to make rapid decisions and provide immediate value to our users
• Stay engaged with the latest advancements in data science and fintech, particularly in the areas of leveraging ML techniques to deliver business impact.
• Contribute to the continuous development of our AI and ML Ops infrastructure, covering areas such as model deployment, continuous retraining, feature store, performance monitoring and drift detection.
• Exercise software engineering best practices in the codebase, like version control and continuous integration, with an aim to ensure our models are not just effective, but also thoroughly tested, well-documented, and regularly maintained.
• Promote a culture of mutual learning and growth, where teaching and learning from colleagues is encouraged. We highly value knowledge sharing and ongoing learning.

Who you are????

• Strong foundations in data structures, data modelling (e.g. Airflow and dbt), software architecture, Python, SQL, machine learning frameworks (e.g. Keras, PyTorch), and libraries (e.g. scikit-learn).
• Proven experience in developing, maintaining and deploying machine learning models for real-time applications, with a strong understanding of streaming data processing technologies and real-time inference frameworks in production environments
• Strong understanding of ML applications development life cycle processes and tools: CI/CD, version control (git), testing frameworks, MLOps, agile methodologies, monitoring and alerting, experiment trackers (e.g. mlFlow) & orchestrators (Airflow, Kubeflow)
• Experience in building and optimizing scalable machine learning infrastructure in a cloud setup. We use Google Cloud Platform and leverage services like BigQuery, Vertex AI, and Cloud Storage.
• You have a solid understanding of how to measure the performance of ML models
• Strong problem-solving skills, a critical and creative mindset, and a team-oriented approach with a focus on mentorship and knowledge sharing.

Nice to Have

• Deep knowledge of math, probability, statistics and algorithms
• Experienced with Large Language Models, Generative AI, Langchain, Transformer models
• Understanding of the concepts of GPU-powered workloads, NVIDIA drivers, container runtimes
• Experience provisioning infrastructure components using Terraform, including virtual machines, storage, databases, and other necessary services

Plum's Perks

• We're all in this together! Own part of the company through stock options ????
• Annual training budget
• Private Life Insurance - Ethniki Asfalistiki
• Provident Fund - Ancoria Bank
• Free Plum Premium subscription (normally £9.99 a month).
• Free parking slots
• 25 days holiday a year, excluding public holidays
• Employee referral scheme up to €4000
• Flexible approach to remote working, though we encourage at least 2-3 days a week in our beautiful office in Nicosia for optimal collaboration.
• 45 days work from anywhere
• Team lunch on Thursdays in the office, as well as a plentiful supply of fruit, snacks and coffee.
• 1 day paid leave for volunteering, supporting you giving back to society.
• 2 weeks paid sabbatical after four years of service.
• Team trip to secret destinations once a year ✈️
• A vibe that’s ????????????

If you think this sounds like a bit of you then don’t hesitate to get in touch!

Thanks,

Plum Τeam ????

*Plum is an Equal Opportunity Employer. Plum does not discriminate on the basis of age, race, religion, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.Plum's Perks

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Production Systems Developer

Location: High Wycombe / Hybrid
Term: Permanent, Full Time
Salary: Dependent on experience + excellent benefits

We’re looking for a Production Systems Developer to work with us to design bespoke hardware test software to support the mass production of state-of-the-art audio interfaces, MIDI controllers and synthesisers.  

The Role:

You will be working in a people-focused, multi-functional design & engineering team, collaborating on new product development and the continuous improvement of the production test software used in our factories. Your responsibilities will include developing and maintaining production test software, writing backend functionality in Python and developing unit and end-to-end tests while also contributing to research and development and providing remote technical support to factory engineers.

Project work is typically managed in a combination of stage gated and agile methodologies to suite the technical discipline and project complexity. Focusrite is committed to improving and you will have opportunity to help evolve our working practices to keep up to date with technology trends in our product sector and best practice in the software development industry.

To be successful in your application for this role you will need:

• Competent coding skill in Python and/or TypeScript/React  
• A good understanding of audio electronics, measurement tools and methods 
• Experience with databases (e.g. MySQL), distributed version control (e.g. Git), and continuous integration
• Excellent design, debugging and problem-solving abilities
• The ability to clearly articulate problems and solutions for both technical and non-technical audiences
• A commitment to continual personal development, as well as improvement of the wider team

It would be advantageous if you have some of the following:

• BEng/BSc degree, preferably in a related engineering subject – Computer Science, Electronics, Mechatronics, Manufacturing Systems, etc 
• Experience with web technology: TypeScript, React, HTML, CSS, Electron 
• Hands-on prototyping using Arduino, Teensy, Raspberry Pi or other platforms 
• Familiarity with best practices and dev-ops tools: git, Ansible, Linux… 
• Experience with manufacturing automation, Industry 4.0, etc. 
• Experience of working using Agile methodologies such as Scrum
• Background in audio electronics and music technology 

 About Us

Focusrite plc is a global music and audio group that develops and markets music technology products. Used by audio professionals and amateur musicians alike, our solutions facilitate the high-quality production of recorded and live sound. Our audio technology brands stand together, seeking to enrich lives through music by removing barriers to creativity – ‘we make music easy to make’.

The Focusrite Group trades under thirteen established and rapidly growing brands: Focusrite, Focusrite Pro, Novation, ADAM Audio, Sequential, Oberheim, Martin Audio, Optimal Audio, Ampify Music, Linea Research, Sonnox, OutBoard and TiMax. With a high-quality reputation and a rich heritage spanning decades, its brands are category leaders in the music-making industry.

Music technology is an enriching space to work in and we enjoy a Group-wide open-door culture which encourages innovation. This culture, combined with a passion for the inspirational solutions we create, has led to the group winning numerous accolades, including six Queen's Awards, the AIM Company of the Year Award 2021 and regular appearances in 'The Sunday Times 100 Best Small Companies to Work For’.

The Focusrite Group is dedicated to building a great place to work and as an equal opportunity employer we are committed to Diversity and Inclusion. The group mission is to cultivate an equitable culture, internally and externally, where all people feel they are welcome, safe and positively represented, because at Focusrite they truly are. Equally, we recognise the major impact that climate change is having on our world and work every day towards being industry leaders in a carbon neutral future.

Benefits include flexible/hybrid working, company pension, life insurance, private healthcare, enhanced Maternity and Paternity pay, employee purchase scheme, group bonus scheme, company music events, offsite company parties and free lunch in the canteen. We arrange company training sessions and encourage personal development.

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Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped 2.5 million people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

We are looking for a Senior Software Engineer to join our Data & ML Platform team. 
You’ll join a platform team focused on two major internal systems that support many internal Oura users and several production features:

• Oura’s Datalake
• Cloud MLOps systems

Concretely, you will be:

• Building, operating and improving systems to move, process and store large amounts of data (Terabyte-Petabyte scale) leveraging tools such as: AWS Kinesis, S3, Spark / Glue, Athena, dbt, iceberg, snowflake, docker, workflow engines, and more.
• Building components that support the handling of datasets, training, testing and release of new on-device and cloud-based ML models.
• Independently collaborating with different stakeholders including Data Scientists, Testing, Firmware, Hardware to define and implement improvements and new functionality.
• Supporting internal datalake consumers in their day-to-day work.
• Writing python code (mostly) and some typescript code.

We hope that following can be said about you:

• 4+ years of experience developing and operating production systems.
• Experience running, monitoring and debugging production systems at scale on a public cloud. We rely on AWS but experience with other cloud platforms counts too.
• Experience with programming languages such as Python and Typescript. Willingness to code in Python is required since a large part of our codebase is Python.
• Good architectural understanding of event driven architectures, workflow engines, database and datawarehouse systems.
• Enjoy writing maintainable and well-tested code
• Follow common practices: version control (git), issue tracking, unit testing and agile development processes
• Generalist and pragmatic approach to development. Knowledge of various programming languages is a plus.
• Ability to build infrastructure and components following best practices such as CI/CD and infrastructure as code.
• Broad knowledge of software fundamentals, databases, warehouses and system design.
• You can write well-structured, testable and high-performance code.
• You are familiar with some of the following:
• Workflow engines, Stream processing, Spark, Athena, SQL, dbt
• You are self-motivated, proactive, and bring energy to the teams and projects you work on.
• You are driven by value creation and overall impact.

Not required but potentially relevant:

• Knowledge of ML, particularly relevant if with PyTorch.

As a company we are focused on improving the way we live our lives. From the people who use our product to the team behind it, we work to empower every person to own their inner potential.

Location

In this role you can work remotely in Finland as well as from our easy-to-reach Helsinki or Oulu offices.

• If working remotely, availability to occasionally travel to the office is expected (for example for workshops and team gatherings)

Benefits

• Competitive Salary
• Lunch benefit
• Wellness benefit
• Flexible working hours
• Collaborative, smart teammates
• An Oura ring of your own
• Personal learning & development program
• Wellness Time Off

If this sounds like the next step for you, please send us your application as soon as possible, but by November 17th the latest.

Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, socioeconomic status, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.

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Description du poste

Ta mission : 

• Concevoir, développer, et effectuer la maintenance de code source efficace, réutilisable, et fiable ; 
• Intégrer et interagir avec d'autres systèmes tiers via des API et des services web. 
• Préparer des plans de tests détaillés ; 
• Participer au support technique des solutions développées afin de fournir une expérience client inégalée ; 
• Coordonner toutes les étapes du cycle de développement en collaboration avec l’équipe ; 
• Utiliser des méthodes agiles pour la gestion de projet et travailler en étroite collaboration avec les équipes de développement et les parties prenantes pour assurer la livraison en temps voulu et de haute qualité. 
• Évaluer les nouvelles technologies et les outils de développement ; 
• Rédiger la documentation technique ; 
• Travaillerez à livrer une plateforme logicielle sur laquelle vos efforts et actions de tous les jours auront un impact direct sur nos clients ; 
• Tenir à jour ses connaissances dans le développement Front-End/Back-End.

Qualifications

• Diplôme de premier cycle en informatique ou toute autre formation pertinente ; 
• Minimum de 5 ans d’expérience dans un rôle similaire ; 
• Connaissance des technologies JavaScript, ReactJS, MongoDB, SQL, SOQL, APEX ; 
• Connaissance des plateformes Docker, Git, Suite Atlassian, Salesforce et NetSuite est un atout ; 
• Bonne compréhension des méthodes de programmation et des meilleures pratiques ; 
• Une personne qui se démarque par sa débrouillardise et son autonomie, et qui est un vrai joueur d’équipe ; 
• Bilinguisme (français et anglais) oral et écrit. Contacts fréquents hors Québec.

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Job Description

We're seeking an experiencedCloud Platform Engineer with Azure knowledge to join our team. As a part of our team, you'll be responsible for designing and implementing our cloud infrastructure. You'll also work closely with our developers to ensure our applications run smoothly in the cloud. 

If you're passionate about cloud computing and have a strong understanding of Azure and solidDevOps experience, we want to hear from you!

In your job, you will:

• Build and maintain a resilient, secure, and efficient SaaS application platform;
• Work with cloud architects, developers, and other stakeholders to deliver new features and services to production;
• Stay up-to-date on the latest cloud computing technologies and bring it back to the team to inspire innovative solutions;
• Work with other engineers to ensure platform scalability, reliability, and security having in mind high performance and cost-effectiveness;
• Lead complex initiatives independently, guiding other team members through technical challenges and ambiguities
• Be involved in complex projects, under the guidance of architects and senior engineers, tackling technical challenges and uncertainties;
• Get a chance to make a real impact on the company's cloud platform.

Qualifications

• 5+ years of working experience in DevOps/Cloud area (network-focused experience is a plus);
• Experience in working with a broad range of Microsoft Azure services and components
• Hands-on experience with container deployment, configuration, orchestration, and monitoring;
• Proven track of working on high-complexity cross-team projects
• Fluent in English.

Has some experience with or willing to learn:

• Understand monolithic architecture as well as microservices;
• Infrastructure as a code and automation;
• Experience in working with a broad range of Microsoft Azure services and components;
• Source Control (GIT), Configuration Management tools, designing and implementing a build and deployment pipelines;
• Systems and cloud monitoring and logging techniques and technologies.
• Experience in application migration to Kubernetes

Apply if you:

• Value autonomy, willing to experiment, fail, and learn to bring unique and not obvious solutions to life;
• Can be described as proactive, taking initiative, facing problems with excitement;
• Enjoy challenges and can quickly learn new concepts and develop innovative solutions;
• Challenges the status quo to improve working solutions and processes continuously;
• Are eager to learn new things and always look for new ways to improve your skills;
• Feel comfortable using a variety of tools and technologies, and can choose the best tool for the job.

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Job Description

In our Salesforce development team, testing is currently performed manually. We are looking for experienced Senior Quality Engineers to establish a robust test automation framework that aligns with existing practices in our Azure development teams while considering the unique aspects of Salesforce. The role will involve initiating the automation of key parts of the application and, once established, scaling the team by onboarding junior Quality Engineers to accelerate the development of automated testing.

Responsibilities

• Collaborate with delivery, functional and quality engineering teams to define test scope for user stories, bug fixes, and features.

• Develop and execute both manual and automated test cases.

• Ensure thorough test coverage, especially for Salesforce-specific functionalities, and perform integration testing across modules.

• Maintain and improve test automation frameworks, focusing on scalability and reducing manual effort.

• Design, develop, and maintain automated test scripts utilizing our existing solutions, such as the test frameworks in C#, HTTP Client (for backend testing), Selenium WebDriver (for UI testing), and ADS, to improve collaboration between the SF and TPS teams. 

• Automate testing for Salesforce-specific services and components, integrating tests into CI/CD pipelines.

• Perform manual testing when needed, particularly for complex or new features.

• Identify gaps in the current QA process and suggest improvements to enhance overall testing efficiency.

• Own and deliver quality initiatives, ensuring alignment with team goals and high standards of delivery.

• Lead testing efforts for multi-phase projects spanning multiple sprints, collaborating across teams.

• Work closely with developers and cross-functional partners to clarify testing needs, resolve ambiguities, and align on technical expectations.

• Mentor and guide team members in understanding test automation frameworks and improving test coverage.

• Monitor and report on test progress, quality risks, and key metrics to stakeholders.

• Develop risk mitigation strategies for potential quality issues in Salesforce deployments.

Qualifications

• Experience with Salesforce testing, including Apex, Visualforce, and Lightning components.

• Hands-on experience with test automation tools (e.g., Selenium, Postman) and integration into CI/CD pipelines (e.g. Azure DevOps,GIT).

• Familiarity with Salesforce-specific testing tools (e.g., Provar, TestComplete) is a plus.

• Excellent problem-solving skills and ability to work independently in a fast-paced environment.

• Strong communication and collaboration skills.

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Job Description

A Tech Lead é uma profissional essencial dentro de um squad de desenvolvimento de software, responsável por liderar tecnicamente a equipe e garantir que o projeto seja conduzido com eficiência e agilidade.

• Desenvolver soluções de tecnologia que visem alavancar os times que apoiamos;
• Atuar na manutenção de soluções existentes e propor melhorias nas mesmas;
• Participar de discussões técnicas para criar softwares de alta qualidade e alto desempenho;
• Ajudar na concepção e arquitetura das aplicações de software;
• Implementar as melhores práticas técnicas com qualidade e segurança.

Como será o seu dia a dia?

• Irá atuar em uma equipe, participando efetivamente das cerimonias, discussões e apoiando nas tomadas de decisões e resolução de conflitos;
• Será responsável por assegurar a qualidade, conformidade e segurança da solução entregue;
• Deverá trafegar pelas áreas que apoiamos dando insumos e trazendo as necessidades.
• Desenvolvimento Sustentável.
• Orientar o desenvolvimento de software de forma a garantir a qualidade, segurança e manutenibilidade.
• Trabalhar em conjunto com a liderança da empresa para alinhar as estratégias de evolução tecnológica.
• Gestão Técnica.
• Liderar a equipe técnica, promovendo um ambiente de trabalho saudável e colaborativo.
• Identificar e preencher os principais gaps técnicos dos desenvolvedores da squad.
• Fornecer visibilidade ao coordenador da squad sobre as necessidades individuais de desenvolvimento em tecnologias específicas.

Qualifications

• Domínio em linguagem de programação Java 17+, usando Spring Framework (Spring Boot, Spring Data, Spring Batch) e arquitetura em microserviços API REST.
• Domínio em controle de versionamento com Git
• Domínio em banco de dados relacional (podendo ser SQL Server, Oracle, PostgresSQL, MySQL) e não relacional (mongoDB).
• Sólida experiência em metodologias ágeis.
• Sólida experiência em arquitetura cloud e seus recursos (preferencialmente Cloud AWS), com práticas no uso de filas e storage.
• Experiência em containerização (Docker, Kubernets).
• Experiência em testes unitários usando JUnit e Mockito.
• Experiência em pipeline CI/CD (Jenkins).
• Experiência com monitoramento em microserviços (Grafana, Kibana, Dynatrace)
• Desejável experiência em arquitetura limpa.
• Habilidades de liderança, comunicação e resolução de problemas
• Necessário inglês avançado (terá trocas com times globais).

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Job Description

We are looking for a Technical Support Lead to join our team in South Africa. Reporting to the Head of Technical Support you will be responsible for supporting customers by solving complex technical issues in both production and non-production environments for Trustonic products. You will own customer escalations’ end to end, coordinating all relevant internal and external stakeholders taking part in the technical success of the customer and reporting to senior management all key matters.

A bit about the team and what you'll deliver...

Our Support Engineers are key contributors to the global Product organisation. They play a pivotal role in solving complex issues within our customer base. Individuals in this role are passionate about working with customers and display that passion by making every interaction an exceptional experience. We look for individuals with a great personality, communication skills, and an ability to solve technical customer problems in a fast and efficient manner, owning and driving customer’s technical to success from the Technical Support team.

As the Technical Support Lead you will:

• Resolve complex technical support requests in both production and non-production environments.
• Collaborate with support and other teams to provide high-quality and effective customer experience, with exceptional communication skills.
• Accept and troubleshoot customer cases submitted to a global queue.
• Leverage the Knowledge Centred Support (KCS) methodology for solving and documenting case resolutions.
• Author, publish, and evolve KCS articles as a by-product of solving issues.
• Communicate technical details in a clear, concise manner.
• Continuously learns new skills, technologies & products, keeping up with Trustonic SaaS Platform.
• Participate in regular testing of the product, including new releases.
• Help improve all customer-facing documentation in areas of expertise (Wiki & Zendesk)
• Work within support tools and manage work volume as communicated by the manager and be able to provide timely updates and manage customer expectations.
• Be able to read, write, and speak English fluently, communicating complex technical problems and solutions to customers of all skill levels while being personable.
• Be flexible - extended/weekend hours may be required.
• Manage customer escalations when high priority and/or severity issues arise and manage customers via tickets/troubleshooting sessions/crisis management calls/war rooms.
• Produce detailed reporting to Senior management and executive level about key customers, reporting, following up and delivering conclusions.
• Have demonstrated negotiation skills to have customer’s buy in on root cause analysis and related documentation delivery, building trust towards our product delivery and Technical Support

Who you are...

As a Technical Support Lead you will:

• Be receptive to change – flexible, seeks and adopts improved approaches and processes.
• Initiate action and are results-oriented, taking responsibility for actions and outcomes.
• Meet commitments and strive for high performance.
• Make timely decisions, prioritize effectively, solve problems, monitor results and take remedial action where necessary.
• Be technically proficient – knows the role and has a solid familiarity with tasks and responsibilities.
• Take responsibility for your own learning – know your personal strengths and recognise development needs.
• Be open to feedback and always seek to learn.
• Communicate ideas and have strong facilitation and written communication, proposing a way forward.
• Listen to views of colleagues and take in diverse perspectives.
• Work collaboratively – share information, foster teamwork and contribute to positive work environment where people want to come to work.
• Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the Culture code. Act as a good citizen of Trustonic.

What makes you, you...

As a Technical Support Lead you will have experience, knowledge and skills in the following:

• 4+ years of related experience and/or bachelor’s degree with 2-4 years experience
• Preferred support experience in JIRA and Zendesk
• Customer escalation management, Service Level Agreements and KPI tracking
• Basic knowledge of BASH scripts/Python and knowledge of AWS
• Exposure to mobile technologies advantageous
• SQL DB
• Linux SSH Keys and certificates
• Git
• APIs

Languages

• Fluency in English, both written and spoken

Qualifications

• University Degree or relevant experience

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Description du poste

Le Développeur Senior Full-Stack(.Net Core/React) relève du Directeur du Développement de Logiciel et collabore avec une équipe multidisciplinaire composée d'un chef d’équipe, d’un gestionnaire de livraison, d’un analyste d’affaires, ainsi que d’un autre développeur senior.

Le titulaire du poste sera responsable de la conception, du développement et de la mise en œuvre de fonctionnalités variées au sein d’une application web utilisée pour accéder et gérer les données de systèmes d'administration d'assurance.

Responsabilités principales

• Développement Front-End : Concevoir et développer des interfaces utilisateur complexes avec React, garantissant des applications web réactives et intuitives.
• Développement Back-End : Créer des solutions évolutives en utilisant .Net Core pour soutenir la croissance des applications web.
• API RESTful : Concevoir et implémenter des API pour intégrer des microservices.
• Collaboration UI/UX : Travailler avec les concepteurs pour traduire les maquettes en composants frontaux fonctionnels.
• Gestion des exigences : Collaborer avec le Product Owner pour affiner les histoires d’utilisateurs et les transformer en tâches techniques réalisables.
• Revue de code : Effectuer des revues de code régulières et offrir des retours constructifs.
• CI/CD et DevOps : Travailler avec les équipes DevOps pour optimiser les pipelines de déploiement et garantir une intégration fluide entre le front-end et le back-end.
• Amélioration continue : Participer aux revues de sprint, recueillir les commentaires des parties prenantes et intégrer ces retours dans les itérations futures.
• Innovation et mentorat : Promouvoir un environnement d’innovation et de collaboration en adoptant des pratiques exemplaires de codage.

Qualifications

• Formation : Baccalauréat en ingénierie informatique ou en technologies de l’information, ou un diplôme équivalent avec trois ans d’expérience pertinente.
• Expérience : Minimum de 8 ans en développement full-stack (.NET) et 5 ans avec React.
• Front-End : Solide maîtrise de React, JavaScript/TypeScript et des cadres de développement modernes.
• Back-End : Expérience en création et consommation de microservices et d’API RESTful.
• Bases de données : Connaissance en conception et maintenance de bases SQL (procédures stockées, vues, déclencheurs).
• Versionning : Maîtrise de Git pour le contrôle des sources.
• Débogage : Compétences avancées en résolution de problèmes et débogage des systèmes front-end et back-end.
• Organisation : Capacité prouvée à hiérarchiser efficacement les tâches.
• Excellentes compétences en communication, analyse et synthèse.
• Capacité à travailler dans un environnement dynamique et à effectuer plusieurs tâches à la fois.
• Esprit d’équipe, autonomie, rigueur, sens de la diplomatie et discipline.

• Atouts

• Expérience avec les pipelines CI/CD (Azure DevOps ou GitHub Actions).
• Familiarité avec les environnements Cloud (Azure).
• Connaissance du secteur de l’assurance ou de la fintech.

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Job Description

This is a remote opportunity for an innovative, collaborative, Full-Stack Software Developer to join our software products group (a group within the company that produces our own software, including IMAGINiT Clarity, IMAGINiT Pulse, and more). We are looking for an experienced technology professional who can quickly grow into a leadership role for web-centric product development within the team, defining the technical direction and approach for existing and new products.

As a Full-Stack Software Developer, you will create impact by:

• Translating product requirements into plans
• Leading the design, planning and estimation process
• Establishing technical approach and standards for each product
• Leading the development effort for the web side of the products
• Contributing best practices and lessons learned for the team

ABOUT YOU:

Development Skills

• Full stack web developer
• Develop quality code and deliverables, utilizing best practices and processes
• Team leadership / product ownership
• Communicate with stakeholders, and occasionally customers
• Develop new products and features, but also maintain various existing products

Remote Work

• Ability to work productively in a remote/home environment
• Ability to collaborate with team members in a primarily-remote team / cross-time zone team
• You may also be able to work in one of 40+ IMAGINiT offices, if you choose.

Hours:

• 40+ hours per week, with a high degree of flexibility. Deadline-driven.
• Occasional travel for industry conferences

Salary:

• 120K  Plus bonus 

Qualifications

• BS in computer science, engineering or mathematics
• Self-starting, energetic, fast learner and motivated individual who works well in a small and distributed environment.
• Ability to manage multiple duties and projects.
• Has worked within a small team of developers with source control tools and formalized development methodology.
• 7+ years of experience developing and delivering software applications
• 5+ years of experience with C# and .NET Framework
• 2+ years of experience Autodesk APIs (AutoCAD, Inventor, Revit, Vault or Autodesk SaaS platforms)
• Full stack asp.net MVC, SQL Server, Azure cloud services
• Proficient with git in multi-developer environments
• Experience in Agile methodology concepts
• Ability to work effectively across multiple functions, departments, cultures, geographies, and time zones
• Experience in the Architecture, Engineering, Construction or Manufacturing industries.
• Proven excellence in written & verbal communication & organizational skills
• Secondary skills exposure
  • Experience with Azure DevOps a plus
  • Proficient in asynchronous JavaScript development
  • SPA framework experience – Angular/React/Knockout

An ideal candidate will also have: energy, enthusiasm, edge, and a willingness to be open to new ideas. Oh, plus all that other stuff that every job description states such as:

• Business Savvy and an opportunity seeker
• Enthusiastic with a passion for excellence
• Professional, honest, and ethical

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Job Description

Our client operates prominently in the financial sector, where we enhance operations across their extensive network of 150,000 workstations and support a workforce of 4,500 employees. Our IT solutions ensure streamlined processes and heightened security, enabling them to maintain their leadership in financial technology. 

The project features a range of applications that address various aspects of banking and user interactions, focusing on developing, monitoring, and analyzing application interface data and program efficiency.

Responsibilities:

Streamline Test Documentation and Test Case Management: Create, document and organize test cases in AQUA to ensure thoroughness, traceability, and alignment with project objective.
Develop Test Automation: Create, maintain, and execute automation test scripts using Cypress with JavaScript (for both UI and API) .
Use CI/CD: Use GIT for version control, manage Jenkins pipelines, execute parameterized tests, and generate detailed reports.
Leverage your expertise in German: collaborate closely with team members, be a team player, and adapt to specific contexts.

Qualifications

• 3+ years of experience in Automation Test Engineering
• Experience with Cypress with JavaScript/TypeScript for UI and API testing: Proficient in using Cypress for automation testing, including experience with writing, debugging, and maintaining test scripts. 
• Web Technologies: Good understanding of HTML, CSS, and web application behavior.
• Version Control and CI/CD: Familiarity with integrating Cypress with CI/CD pipelines (Jenkins) and using using version control systems like Git.
• Experience with test management and tracking tools such as Jira, Confluence, and AQUA
• Excellent communication skills in English and German

Nice to have:

• Knowledge of performance and accessibility testing methodologies
• Background in BDD frameworks (Cucumber, CodeceptJS)

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Libertex Group Overview 

Established in 1997, the Libertex Group has helped shape the online trading industry by merging innovative technology, market movements and digital trends. 

The multi-awarded online trading platform, Libertex, enables traders to access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others.

Libertex is, also, the Official Online Trading Partner of FC Bayern, bringing the exciting worlds of football and trading together.

We build innovative fintech so people can #TradeForMore with Libertex.

Job Overview

We are seeking a skilled BI Engineer with expertise in PowerBI data modeling to design and maintain business intelligence solutions. The ideal candidate will have experience in creating efficient data models, optimizing SQL Server databases for reporting, and ensuring data accuracy for decision-making. This role focuses on translating complex data into actionable insights through interactive reports and dashboards.

Main Responsibilities

• Develop and maintain PowerBI data models and complex data warehousing solutions.
• Build and manage ETL pipelines using dbt, Airflow, and Python.
• Optimize SQL Server datamarts for performance and reliability.
• Implement version control using Git for data management.
• Collaborate with cross-functional teams to translate business requirements into technical solutions.

• 3+ years of experience in Data Engineering with a specialization in PowerBI and data warehousing.
• Strong proficiency in MS SQL Server, dbt, Airflow, Python, and Git.
• Excellent command English language.
• Deep expertise in data warehousing principles, including design, implementation, and query optimization.
• Excellent problem-solving skills with a focus on performance and efficiency.
• Strong communication abilities for effective collaboration with cross-functional teams.

• Work in a pleasant and enjoyable environment near the Montenegrin sea or mountains
• Quarterly bonuses based on Company performance
• Generous relocation package for the employee and their immediate family/partner 
• Medical Insurance Plan with coverage for the employee and their immediate family from day one
• 24 working days of annual leave 
• Yearly reimbursement of travel expenses for the employee and family's flight home
• Corporate events and team building activities
• Udemy Business unlimited membership & language training courses 
• Professional and personal development opportunities in a fast-growing environment 

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Job Description

As a "Senior Network Architect for Cloud" you understand the latest developments of physical or virtual networks in cloud and container technology. You drive the further development of the network in our OpenStack-based cloud platform in the interest of customers and the OpenSource community.

This includes the following tasks:

• You will be involved in the design, operation and further development of OpenStack-based services on the Open Telekom Cloud Platform in the network area in close contact with the manufacturers.
• You plan and drive automation using common automation frameworks.
• You further develop the physical and virtual network architecture, taking IT security aspects into account.
• You will work together with specialists from our team and other Deutsche Telekom teams on the technology topics of public cloud, open source and security.
• You will prepare materials for presentations and advise management on technology decisions.
• As a senior architect you will work in an agile based squad and supporting other colleagues is part of the journey.

Qualifications

Requirements:

• Degree in computer science, mathematics, a technical, engineering or natural science subject or a comparable vocational training with many years of professional experience.
• 3-5 years of professional experience in the ICT sector, ideally with a focus on modern Cloud technologies (Public Clouds, preferably OpenStack-based, or Docker or Kubernetes).
• Ability to understand Low Level Design and be able to work with it.
• Willingness to create proof-of-concepts with the help of necessary scripting languages and other tools for testing the concepts in practice.
• Excellent ability to assess technical solutions individually.
• Make the necessary decisions when solving incidents and any kind of tasks.
• Agile mindset.
• Strong routing and switching knowledge in a large scale networks
• Ability to oversee the big picture of the architecture, lead sub groups to progress with the defined vision
• Demonstrated strength in Linux systems
• Openstack knowledge
• Become a key player in developing the way forward for the team
• Recent experience with private link solutions in combination with cloud infrastructure ( MPLS, Direct Connect )
• Knowledgeable of the market leading network management tools
• Applied experience with automation tools (Git, CICD Pipelines, Ansible)
• Fluent English, both written and spoken.
• Feeling comfortable in a multicultural environment

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Job Description

As a "Senior Network Architect for Cloud" you understand the latest developments of physical or virtual networks in cloud and container technology. You drive the further development of the network in our OpenStack-based cloud platform in the interest of customers and the OpenSource community.

This includes the following tasks:

• You will be involved in the design, operation and further development of OpenStack-based services on the Open Telekom Cloud Platform in the network area in close contact with the manufacturers.
• You plan and drive automation using common automation frameworks.
• You further develop the physical and virtual network architecture, taking IT security aspects into account.
• You will work together with specialists from our team and other Deutsche Telekom teams on the technology topics of public cloud, open source and security.
• You will prepare materials for presentations and advise management on technology decisions.
• As a senior architect you will work in an agile based squad and supporting other colleagues is part of the journey.

Qualifications

Requirements:

• Degree in computer science, mathematics, a technical, engineering or natural science subject or a comparable vocational training with many years of professional experience.
• 3-5 years of professional experience in the ICT sector, ideally with a focus on modern Cloud technologies (Public Clouds, preferably OpenStack-based, or Docker or Kubernetes).
• Ability to understand Low Level Design and be able to work with it.
• Willingness to create proof-of-concepts with the help of necessary scripting languages and other tools for testing the concepts in practice.
• Excellent ability to assess technical solutions individually.
• Make the necessary decisions when solving incidents and any kind of tasks.
• Agile mindset.
• Strong routing and switching knowledge in a large scale networks
• Ability to oversee the big picture of the architecture, lead sub groups to progress with the defined vision
• Demonstrated strength in Linux systems
• Openstack knowledge
• Become a key player in developing the way forward for the team
• Recent experience with private link solutions in combination with cloud infrastructure ( MPLS, Direct Connect )
• Knowledgeable of the market leading network management tools
• Applied experience with automation tools (Git, CICD Pipelines, Ansible)
• Fluent English, both written and spoken.
• Feeling comfortable in a multicultural environment

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Job Description

Job Description

Multinational corporations and public institutions are our customers. We are getting the economy and society ready for the gigabit society. All over the world. With a global infrastructure of data centers, networks and integrated solutions. Are you interested in the networked future? Then show us your innovative strength.

Are you interested in exciting topics? Then join us: The Public Cloud Product Unit operates on a national and international level, for medium-sized and large companies. With the new Managed Services for the Public Cloud, we develop, market and operate agile, cloud-native, future-oriented products and services for the digital world. The market leaders Google, Microsoft, VMware and Amazon Web Services are our partners. We inspire our customers with our consulting, development and service services.
 

Your new task:
As a GCP Cloud Engineer you will take on exciting tasks in the rapidly developing Cloud environment from the very beginning.You do not perform any test or control activities twice by hand, but automate consistently using common tools.

• Track feature requests, bug reports
• Support planning of resources, capacities, operational requirements, security
• Preparation of changes (planning, validation, testing, staging)
• Support in the use of ITIL operational processes / platform support
• Support for use and development of automations, scaling, CI/CD workflows, Git
• Specific platform configurations, network, application, security
• Tracking of feature requests, bug reports
• Analysis of platform incidents
• General process optimization, ITIL support
• Creation of performance KPIs 

Qualifications

Qualifications

• 3+ years of professional experience in the IT industry or telecommunications; ideally you already have extensive experience with the Google Cloud Platform (GCP) or other Hyperscaler platforms (AWS, Azure, etc.)
• Understanding of cloud engineering methods, applications, and best practices across cloud service providers.
• Experience assessing, customizing, troubleshooting, optimizing, and maintaining current and emerging technologies, platforms, and applications to help ensure greater security and efficiencies.
• Experience with cloud orchestration tools and continuous delivery processes to deploy and manage cloud infrastructure for customers to consume (DevOps)
• Experience with modern tools for collaboration in an agile environment (e.g. GitHub, JIRA, Confluence). Ability to assess technical solutions and find creative approaches to solutions
• Demonstrated proficiency in automating processes with GitHub, Ansible, Terraform, Packer, PowerShell, Python, including use of remote APIs
• Experience working with containers and container orchestration systems and hardening practices.
• Experience implementing, managing, and supporting security products to protect workloads on the platform.
• GCP Digital Leader / Cloud Engineer, AWS Cloud Practitioner / Technical Essentials and/or Azure Fundamentals certifications or higher
• Fluent English
   

Nice to have:

• Google Cloud Certification
• German is an advantage

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