Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is positioned as a market leader by the analyst community and is listed as one of the world’s top software companies by The Software Report. We are Acquia. We are a global company with employees located in more than 30 countries, and we’re building for the future.We want you to be a part of it!

We are seeking an experienced Staff Software Engineer with strong technical skills to join our team to enhance and build robust software used to engage customers through our marketing cloud platform.

As a Staff Software Engineer, you will:

• Be a leader and mentor to the local team
• Partner with other distributed, agile team members to build beautiful and powerful data pipelines, data stores and applications
• Build metadata driven solutions that are reusable and highly configurable
• Automate testing and deployment in Snowflake across AWS, Azure and GCP
• Write and mentor in clean, SOLID, and testable code
• Participate in peer code reviews
• Design modules using industry proven best practices and present it to the team
• Take complete ownership of the modules
• Work on our fully Cloud-based infrastructure developing far reaching modules that have scalability and availability at their core

Skills:

• Expert with hands-on experience of 6-10 years in Snowflake, SQL, data pipelines, data modeling and query optimization
• 4-5 years development experience with Java
• Strong hands-on experience building and operating distributed systems and/or service oriented architectures
• Experience with Agile (e.g. Scrum) and ​TDD
• Strong working experience with Git
• Familiarity with principles of domain-driven design,  clean code best practices, SOLID principles.
• Strong understanding of API design and REST fundamentals
• Knowledge of software testing best practices (unit testing, integration testing, functional testing, etc)
• Experience with big data analytics or real time analytics solutions is preferred

Additional Advantages:

• Experience with high volume data pipelines e.g. Spark, Kafka, Hive
• Hands-on Cloud hosting experience (AWS, GCP, Azure)
• Experience with Infra as Code like Terraform
• Snowflake certification
• Experience with Jenkins and Jenkins Pipelines

Must be available during normal US EST business hours and for a minimum of 40 hours a week.Part of the interview process includes a programming and technical assessment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is positioned as a market leader by the analyst community and is listed as one of the world’s  top software companies by The Software Report. We are Acquia. We are a global company with employees located in more than 30 countries, and we’re building for the future. We want you to be a part of it!

You’re someone who demonstrates:

• Passion for the web, open-source, continuous learning, and genuinely helping others succeed
• Curiosity: When you see a problem, you want to know where it came from, how it got there, and then connect the dots to figure out who’s needed to push forward or resolve
• Integrity: You’re not afraid to speak up and challenge the status quo; you do the right thing, especially when it's hard, and even when nobody's watching
• Priority of diversity, equity, and inclusion in your every day to create and sustain an environment of respect

What you’ll be doing:

• Serve as the customer’s first point of contact for their requests via web-based cases, live chat, and phone, ensuring they are handled, monitored, and resolved in a timely manner
• Determine how to best triage, escalate, and/or resolve sophisticated challenges in real time for a diverse, global customer base
• Assist with preliminary troubleshooting and/or advising best practices across our multi-cloud suite, which may even include product updates or software configurations
• Craft clear, concise, and courteous communications to a diverse audience, leading our interactions with customers and other Acquians with empathy
• Collaborate with technical teams (T2-T3 Support, Cloud Ops, Professional Services) and non-technical teams (Customer Success Managers, Account Ops, Billing) to understand the full value of our products
• Utilize available resources like our knowledge based articles and internal documentation to help customers, then make updates and/or suggestions to keep improving them 

Requirements:

• Education: Bachelor’s degree preferred, ideally in a STEM related field
• Experience: Minimum of 2 years customer facing experience at a Tech company
• Familiarity with the subscription service business model, especially in B2B, and/or the troubleshooting process is a plus
• Technical Skills:Basic understanding of Mac, Linux, and Windows OS
• Comfortable with LAMP stack and using command line interfaces is required
• Exposure to databases, git basics, site development, PHP development, and/or Drupal skills will make you stand out!
• Communication Skills: Exceptional ability to connect information to people, both written and verbal, in a clear, concise, and empathetic way
• Team Player:You acknowledge and appreciate the effort, contributions, and compromises made by/with others. You believe in the common purpose of varying teams and keep them in mind
• Flexible Hours: ability to work nights and weekends during on-call shifts and holiday coverage

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Associate DXP Support Specialist  / Assoc. Specialist (Tier 1 - Shared Cloud)

Job Location : Remote India

About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.
Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

You’re someone who demonstrates… 

• Passion for the web, open-source, continuous learning, and genuinely helping others succeed
• Curiosity: When you see a problem, you want to know where it came from, how it got there, and then connect the dots to figure out who’s needed to push forward or resolve
• Integrity: You’re not afraid to speak up and challenge the status quo; you do the right thing, especially when it's hard, and even when nobody's watching
• Priority of diversity, equity, and inclusion in your every day to create and sustain an environment of respect

What you’ll be doing…

• Serve as the customer’s first point of contact for their requests via web-based cases, live chat, and phone, ensuring they are handled, monitored, and resolved in a timely manner
• Determine how to best triage, escalate, and/or resolve sophisticated challenges in real time for a diverse, global customer base
• Assist with preliminary troubleshooting and/or advising best practices across our multi-cloud suite, which may even include product updates or software configurations
• Craft clear, concise, and courteous communications to a diverse audience, leading our interactions with customers and other Acquians with empathy
• Collaborate with technical teams (T2-T3 Support, Cloud Ops, Professional Services) and non-technical teams (Customer Success Managers, Account Ops, Billing) to understand the full value of our products
• Utilize available resources like our knowledge based articles and internal documentation to help customers, then make updates and/or suggestions to keep improving them 

Requirements

• Education: Bachelor’s degree preferred, ideally in a STEM related field
• Experience: Minimum of 2 years customer facing experience at a Tech company
• Familiarity with the subscription service business model, especially in B2B, and/or the troubleshooting process is a plus
• Technical Skills: Basic understanding of Mac, Linux, and Windows OS
• Comfortable with LAMP stack and using command line interfaces is required
• Exposure to databases, git basics, site development, PHP development, and/or Drupal skills will make you stand out!
• Communication Skills: Exceptional ability to connect information to people, both written and verbal, in a clear, concise, and empathetic way
• Team Player: You acknowledge and appreciate the effort, contributions, and compromises made by/with others. You believe in the common purpose of varying teams and keep them in mind
• Flexible Hours: ability to work nights and weekends during on-call shifts and holiday coverage
  
  

Why Acquia Support?

A genuinely fun place to work. We're a tight-knit team with a lot of energy and opportunities to work collaboratively with others, both in Support and across Acquia to improve our offerings and customer experiences.We're not a call center. Acquia is looking for engineers, not someone to just answer the phone. We provide opportunities to constantly learn and grow your technical skills while solving sophisticated challenges involving cloud technology.When we say work/life balance, we mean it. Paid quarterly on-call, and a liberal vacation policy mean a role where you can have a life, not just a job you can live with.

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!
Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

The Basics (Hybrid Role, 3 days in office):

As a Senior Software Engineer at Tanium, you will build and maintain best-of-breed products as part of a nimble development team. Tanium focuses on a customer engagement model and feedback process to ensure our products are designed the right way from the beginning. When new products ideas are identified, our software engineers design, develop, test, and deploy the products from the ground up, while iterating with product management and customers for feedback and input. 

What you’ll do:

• Build and maintain Tanium's products alongside an agile development team 
• Design, develop and test new product ideas from the ground up while working with product management for feedback and input 
• Work on small teams that tackle big challenges in common components like a common data service tasked with unifying and consolidating endpoint data across the entire ecosystem, handling time series data that drive dash boarding and reporting, and exposing data externally through GraphQL enabling partners (like Salesforce) to easily integrate. 
• Delivering higher level services enabled by our core services that directly enable our products. These services focus on everything from security to operations to auditing. 

We’re looking for someone with:

Education  

• Bachelor's degree or equivalent experience 
• CS Degree preferred 

Experience

• • 5+ years industry experience, 7+ preferred
  • Experience designing and building high-impact, high-performance, scalable, observable, and maintainable backend services and APIs
  • Knowledge of at least one of Golang (preferred), Node.js, Python, Ruby, Rust, or Java
  • Experience with HTTP API design and development
  • Experience with modern software engineering development and automation tools like git and Jenkins
  • Experience with multiple cloud technologies (i.e. AWS and Azure)
  • Experience designing and running health monitoring systems for multi-tenancy customers on Kubernetes.
  • Experience working with Logging, Tracing or Alerting systems
  • Experience with modern software engineering development and automation tools like git and CI/CD * pipelines
  • Experience with Infrastructure as Code (Terraform, Helm Charts, CloudFormation, Pulumi)

 Other

• • Demonstrates sound judgment for balancing between rapid development, and long-term code maintainability and supportability
  • Communicates effectively, both technically and non-technically, as well as in written and oral forms
  • Believes in the power of and the need for writing automated tests as part of development
  • Skilled debugger who can put out fires under pressure when things go wrong in production environments
  • Has knowledge of a variety of modern software frameworks (server side & browser side) and the versatility to learn new tools
  • Detail-oriented and passionate for creating an awesome user experience

About Tanium 

Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its converged endpoint management (XEM) platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty™, visitwww.tanium.comand follow us onLinkedIn andX. 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

What you’ll get

The annual base salary range for this full-time position is $120,000 to $355,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

For more information on how Tanium processes your personal data, please see our Privacy Policy.

The Basics (Hybrid Role, 3 days in office):

As a Senior Software Engineer at Tanium, you will build and maintain best-of-breed products as part of a nimble development team. Tanium focuses on a customer engagement model and feedback process to ensure our products are designed the right way from the beginning. When new products ideas are identified, our software engineers design, develop, test, and deploy the products from the ground up, while iterating with product management and customers for feedback and input. 

What you’ll do:

• Build and maintain Tanium's products alongside an agile development team 
• Design, develop and test new product ideas from the ground up while working with product management for feedback and input 
• Work on small teams that tackle big challenges in common components like a common data service tasked with unifying and consolidating endpoint data across the entire ecosystem, handling time series data that drive dashboarding and reporting, and exposing data externally through GraphQL enabling partners (like Salesforce) to easily integrate. 
• Delivering higher level services enabled by our core services that directly enable our products. These services focus on everything from security to operations to auditing.

We’re looking for someone with

• Bachelor’s degree or equivalent experience
• CS Degree or related technical field preferred

• 5+ years industry experience, 7+ preferred
• Extensive hands-on experience testing or managing the deployment of Apple hardware, software, and services.
• Experience designing and building high-impact, high-performance, scalable, observable, and maintainable backend services and APIs
• Knowledge of at least one of Golang (preferred), Node.js, Python, Ruby, Rust, or Java.
• Experience with HTTP API design and development.
• Experience with modern software engineering development and automation tools like git and Jenkins.
• Experience with multiple cloud technologies (i.e. AWS and Azure)
• Experience designing and running health monitoring systems for multi-tenancy customers on Kubernetes.
• Experience working with Logging, Tracing or Alerting systems
• Experience with modern software engineering development and automation tools like git and CI/CD * pipelines
• Experience with Infrastructure as Code (Terraform, Helm Charts, CloudFormation, Pulumi)

• Demonstrates sound judgment for balancing between rapid development, long-term code maintainability and supportability
• Strong analytical and problem-solving skills – being able to learn what the requirements are and being able to apply them
• Excellent communication skills to collaborate effectively with cross-functional teams
• Commitment to writing automated tests as an integral part of the development process
• Knowledge of a variety of modern backend software frameworks and the versatility to learn new tools and languages.

About Tanium 

Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its converged endpoint management (XEM) platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty™, visitwww.tanium.comand follow us onLinkedIn andX. 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

What you’ll get 

The annual base salary range for this full-time position is C$95,000 to C$280,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.

For more information on how Tanium processes your personal data, please see our Privacy Policy.

Integral Ad Science (IAS) is a leading global media measurement and optimization platform that delivers the industry’s most actionable data to drive superior results for the world’s largest advertisers, publishers, and media platforms. IAS’s software provides comprehensive and enriched data that ensures ads are seen by real people in safe and suitable environments, while improving return on ad spend for advertisers and yield for publishers. Our mission is to be the global benchmark for trust and transparency in digital media quality. For more information, visit integralads.com.

As a *Principal Full Stack Engineer, you will provide technical leadership and expertise to help build ad verification, analytics, and ad fraud solutions that deliver on the team’s mission of helping advertisers understand the quality of the ad opportunities they’re acquiring. Our team provides the tools that advertisers need to maximize their ROI by displaying the recommended targets for their investments.

The ideal candidate has a track record of architecting and building end-to-end software solutions, enjoys working in a collaborative and agile environment, and brings innovative solutions to complex problems with a desire to improve the status quo. 

(*Please note: at IAS, Principal Engineer is an IC6 level position)

What you’ll do:

• Architect, design, build and integrate our core ad analytics and ad fraud products end to end 

• Lead the entire software lifecycle including hands-on development, code reviews, testing, deployment, and documentation, in addition to mentoring the team

• Partner with the Product team and other stakeholders across the company to understand product requirements, gather business and technical requirements from broadcaster clients, and research and develop solutions, including API development

• Manage multiple competing priorities in a fast-paced, exciting, collaborative environment

• Build and maintain high-performance, fault-tolerant and scalable distributed systems that can handle our massive scale

• Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency)

• Automate cloud infrastructure, services, and observability

• Develop CI/CD pipelines and testing automation

• Establish and uphold best engineering practices through thorough code and design reviews and improved processes

• Groom junior engineers through mentoring and delegation

Who you are and what you have:

• BS/MS in Computer Science, or related STEM degree

• 12-15+ years of hands-on software development experience

• Solid overall programming skills, able to write modular, maintainable code in Java/Python & SQL

• Expert understanding of SQL, dimensional modeling, and at least one relational database including solid contribution to ERD

• Solid proficiency with automation frameworks/tools like Git, Jenkins, Ansible, and Cloudformation (or Terraform)

• Solid Proficiency with containers and infrastructure-as-code fundamentals

• Solid Proficiency with Amazon Web Services

• Good Understanding of Data Engineering and related frameworks

• Good Understanding of front end frameworks like ReactJS/AngularJS

• Familiarity with MVC, SOA, Restful Web services

What puts you over the top:

• Experience working with Databricks

• Prior experience in an external client and/or vendor facing role

• Experience with managing, leading and/or mentoring a development team 

• Experience with big data and data pipelines

• Experience working with audio or video technology

• Experience in AdTech

New York Applicants: The salary range for this position is $208,600 - $357,600. Actual pay may vary based on experience or geographic location.

About Integral Ad Science

Equal Opportunity Employer:

IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.

California Applicant Pre-Collection Notice:

We collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. For additional details or if you have questions, contact us at compliance@integralads.com.

To learn more about us, please visithttp://integralads.com/ 

Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner, please send an email introducing your company to recruitingagencies@integralads.com. We will get back to you if there's interest in a partnership.

#LI-Remote

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone anywhere. Our proven learning platform offers free, high-quality supplemental learning resources that cover Pre-K-12th grade and early college core academic subjects, with a focus on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students around the world, with a focus on learners in historically under-resourced communities. 

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

As a Senior Quality Engineer at Khan Academy, you’ll be deep in development doing test planning, extensive test development, test automation, and test execution in support of project goals and in collaboration with others on your project team. In addition, you’ll be working closely with product and support teams to advocate for the best possible experience for our users. Someone with strong communication skills and experience in automation and test development at all levels (frontend/backend, white/black box) will excel in this role.

You will:

• Own test plan and automation development and execution for a cross-functional product team, balancing engineering priorities with user needs
• Use creativity and deep field knowledge to find, document, and track bugs
• Collaborate with stakeholders to help prioritize the most crucial user-facing issues
• Extend e2e test suite using Cypress (web) and Appium and Detox (mobile)
• Build new test automation where it is lacking

You can read about our latest work on our Engineering Blog. A few highlights:

• Incremental Rewrites with GraphQL
• Our Transition to React Native
• Go + Services = One Goliath Project
• How Engineering Principles Can Help You Scale
• How to upgrade hundreds of React components without breaking production

WHAT YOU BRING

• Software product development, practical experience in automation tools (e.g. Cypress)
• Hands-on, demonstrable experience testing mobile applications (iOS & Android)  using mobile test automation tools (e.g. Appium).
• Strong breadth and depth of experience in the technologies you need to do your job (for example: JavaScript/TypeScript for test automation, Python for backend testing, Cypress for web automation, and Appium for mobile testing), and you are constantly learning new testing tools and frameworks.
• Experience developing code, working in a UNIX/Linux environment and using virtual machines or containers.
• Familiarity with software development tools like IDEs (VSCode, Eclipse, IntelliJ) and source control (git).
• A strong understanding of all software testing methodologies, architectures, and tools.
• Comfortable developing tests in any language consistent with what the engineering team uses.
• Can integrate testing into an automated CI/CD pipeline (e.g. Jenkins).
• Good documentation and communication skills so that you can coordinate with current testing efforts to grow and improve our testing processes.
• An ability to work across the team - with educators, designers, engineers, and product managers - to improve our product quality and reliability.
• Great intuition for how users like to learn and obstacles that could stand in their way. You have the motivation and courage to tackle any new subject you put your mind to, and to not let go until you've mastered it.

WE WELCOME

Candidates with experience in any and all technologies. We don’t require experience in any particular language or tool. Our commitment to onboarding and mentorship means you won’t be left in the dark as you learn new technologies.

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority.
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The target salary range for this position is $127,423 - $159,279 USD / $172,188 - $215,235 CAN. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Exceptional performers in this role who make an outsized contribution can make well in excess of this range.  Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits.

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team: http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview
Over the next three years, our goal is to transform the 268 billion analogue phone calls between a brand and it’s consumers to digital on the LiveEngage platform. By doing this, we enable consumers to get back time and experience a more connected relationship with the brand in which sales, service, marketing, branches, stores, and contact center's become a unified experience.

The successful candidate has an opportunity to join a highly outstanding team within a fast-paced and successful organization.

You Will

• Own the design and implementation of significant portions of the product development.
• Maintain and enhance existing web applications
• Coordinate with engineers to integrate backend api
• Work closely with UX teams and Product Management to define and build the optimal user experience for our customers
• Develop technical specifications, documentation, and assistance tools
• Keep an eye on industry standards and best practices
• Support customers

You Have

• Deep knowledge and understanding of client-side architecture and experience in building large scale and high performance web applications
• Proficient in understanding of web markup, including HTML5, CSS3
• Proficient in understanding of client-side scripting and JavaScript frameworks, especially AngularJS, Angular 8.x, VueJs & ReactJS.
• Experience using CSS preprocessors such as SASS or LESS
• Experience building data visualization using libraries such as d3.js
• Experience using build tools such as Webpack, Gulp or Grunt.
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Proficient understanding of cross-browser compatibility issues and ways to work around them
• Proficient understanding of code versioning tools, such as Git
• Good understanding of scalability design principles
• Understanding principles of design and knowledge of user experience and accessibility
• Strong attention to detail
• Self-starter with strong motivation and execution capabilities
• Excellent communication skills
• Team player
• Knowledge of frontend testing frameworks such as Jasmine and Karma is a plus
• Proficiency with JavaScript ES6 and Typescript is a plus
• Knowledge of Node.js is a plus

What You Need For Success

• Bachelor's degree in Computer Science or a related field
• 5+ years of experience building successful web applications in production

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.