Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-Certified^TM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

Acquia seeks a passionate Manager of Quality Engineering with expertise in efficient automated testing. You will collaborate with developers, test engineers, and product managers to deliver exceptional SaaS applications. As a key member of the R&D leadership team, you will lead testing strategy and drive test automation requirements.

Our quality engineering team is dedicated to continuous improvement, optimizing testing processes, automation, innovation, and best practices. As the manager of our quality engineering team, you will be responsible for ensuring applications and services meet the standards of quality expected in our SaaS software market.

In this role you will:

• Manage a team of high performing quality engineers
• As a hands on manager, design and develop high-quality automated testing code
• Help product team prioritize quality requirements and be a champion of the engineering team in release/sprint planning
• Facilitate automated testing code reviews and establish best practices for automated tests
• Manage performance of direct reports (Review, Rating and Reward)
• Hire and train/retain top talent on the team
• Contribute to the technical architecture of Acquia DAM, PIM, and AI projects
• Collaborate with other engineering managers across the organization
• Collaborate across the other disciplines in the organization (professional services, sales consultants, product management, executive management)

Essential Qualifications:

• Bachelor’s degree in Computer Science, Mathematics, Statistics, or related field
• 2+ years of experience in managing an engineering team
• 5-10 years of hands on scripting/coding one or more programming languages (Java, JavaScript/TypeScript, Groovy, Python) and test automation frameworks (Playwright, Selenium, WebdriverIO, Spock, REST-assured)
• Intermediate SQL expertise & hands on experience with MySQL (or similar relational databases or NoSQL databases)
• Expertise in Data Structures, Algorithms and Multi-threading
• Experience building Microservices and APIs
• Experience with Agile (eg Scrum) and test driven development
• Experience with Continuous Integration (CI) and Continuous Delivery (CD)
• Knowledge on Amazon Web Service (EC2, S3) or Google Cloud or Azure.

Gives you the edge:

• Experience working within a Product development organization and therefore contributing to mid/long-term product roadmap and lifecycle.
• Familiarity with Ruby, Java, JavaScript, Selenium, RSpec
• Experience with distributed, scalable and low latency solutions
• Experience with Linux OS system management
• Hands on experience with Kubernetes, Docker, or containerization concepts

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-Certified^TM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

Acquia seeks a passionate Senior Developer in Test with expertise in efficient automated testing. You will collaborate with developers, test engineers, and product managers to deliver exceptional SaaS applications. As a key member of the Agile development team, you will lead testing strategy and drive test automation requirements.

Our quality engineering team is dedicated to continuous improvement, optimizing testing processes, automation, innovation, and best practices. As a collaborative sprint team member, you'll guide testing infrastructure and automation, providing essential expertise. Your contributions are pivotal in maintaining high software standards for an outstanding user experience in our fast-paced, diversified development environment.

Essential Duties:

• Coordinate with software engineers and product managers to identify automation needs
• Design, develop, execute, and maintain high-quality test automation solutions for functional, regression and performance testing
• Guide and set automation coding standards
• Collaborate with, coach and mentor junior level quality engineers, providing hands-on support as needed
• Continuously evaluate and contribute to testing strategies and techniques, actively contributing to test automation and performance testing initiatives
• As a hands-on contributor, write and execute tests to maintain high standards of software quality and ensure adherence to best practices
• Conduct thorough code reviews for tests authored by other team members, offering valuable feedback and ensuring consistency and robustness in the test suite.
• Estimate, prioritize, plan and coordinate testing activities within an Agile environment
• Actively troubleshoot and support applications running in production environments
• Actively promote and execute Quality best practices, tools, and methodologies
• Actively engage as a participant in our collaborative team environment

You will be successful if you:

• Demonstrate adaptability and a continuous learning mindset
• Are comfortable with ambiguity and working in a fast-paced environment 
• Balance critical thinking with creative problem-solving
• Make informed decisions, balancing quantitative and qualitative reasoning

Essential Qualifications:

• 4-7 years experience in scripting/coding one or more programming languages (Java, JavaScript/TypeScript, Groovy, Python) and test automation frameworks (Playwright, Selenium, WebdriverIO, Spock, REST-assured)
• Strong technical leadership in designing and implementing test automation
• Demonstrated ability with object-oriented design and coding skills
• Experience developing test tools and test automation from scratch
• Experience mentoring other Test Engineers
• Knowledge of software development lifecycle
• Proven Exploratory testing skills, adept at uncovering unforeseen issues in dynamic environments
• Experience with Agile development methodologies
• Experience working with CI/CD tools (i.e. Jenkins)
• Self-motivated and self-directed mindset
• Customer service-oriented attitude
• Top-notch communication and time management skills

Gives you the edge:

• Experience in testing Software as a Service (SaaS) applications
• Familiarity with Ruby, Java, JavaScript, Selenium, RSpec
• Hands on experience with AWS
• Familiarity with Jira, and GIT
• Experience with Linux OS system management
• Hands on experience with Kubernetes, Docker, or containerization concepts
• Experience working with Relational (SQL e.g. Snowflake, mySQL, Postgres) or Non-relational (NoSQL e.g. DynamoDB, Elasticsearch) data stores

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Available Location: London, Munich, Amsterdam, Lisbon

What you’ll do
The Pre-Sales Solutions Engineering organisation is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and efficient adoption roadmaps for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, curious and collaborative team.

As a Solutions Engineer, you are the technical customer advocate within Cloudflare. You will aid your customers and will work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support to do so. Your goal of customer success should drive you through the entire organisation as you seek out and create scalable solutions for your customer’s needs. The range of products and solutions offered by Cloudflare are broad so that we are able to meet our lofty goal of helping to build a better Internet. A broad knowledge of Internet performance and security technology is required, the curiosity to maintain and develop new knowledge is essential to keeping up with the high rate of product innovation at Cloudflare. All the resources and training required to be effective for the role, will be provided. 

Examples Of Desirable Skills, Knowledge And Experience
Our Solutions Engineers come from a wide range of backgrounds: IT, engineering, software development, product management, financial consulting, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realise the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other. You will have a good fundamental understanding on how to obtain the technical win so that customers choose our proposed solutions over that of competitors.

Additional experience might include a combination of the skills below:
● 5-to-10 years of experience in the IT industry.
● Previous experience in a pre-sales SE or consulting role.
● Excellent communication and presentation skills with strong command of business English and (where appropriate) one or more languages of the regionally aligned sales team you will be
supporting.
● Ability to manage a project, work to deadlines, and prioritise between competing demands.
● Demonstrating empathy with customers and quickly identifying challenges and pain points they face.
● Understanding of “how the internet works”. For example:
● Know the differences between TCP & UDP, and understand what kinds of applications may favour one over the other;
● Can explain the difference between authoritative DNS & recursive DNS?;
● You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike
● Understanding of how customers make buying decisions, how to explain ROI.
● A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers.
● You're OK with some (10-15 days per quarter) travel without travel restrictions: we expect to travel to customer offices, conferences and/or do talks.

Bonus!
● Polish language skill to a business conversation level
● Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills;
● Exposure to emerging technical landscape trends in Security such as Zero Trust.

Available Locations: London / Amsterdam

As a Solution Architect,  AI / Cloudflare Developer Platform and a member of the sales team you will help customers understand the technical details and business value proposition of the Cloudflare AI / Developer Platform and demonstrate the path and advantages of building applications with our products. 

In this role, you will serve as the Regional Lead for Cloudflare AI / Developer Platform sales. You will advise sales leadership on programs to grow Developer revenue and support strategic opportunities. You will collaborate closely with technical sales teams to design innovative solutions, develop proof of concept demonstrations, and showcase the technical capabilities of these designs to meet customer needs and expectations.

Serving as a trusted technical advisor you will help guide and enable clients, partners and teams within Cloudflare on product capabilities, positioning and competitive intelligence. You will form a tight feedback loop with product, product marketing, and technical pre-sales to refine and evolve our product. 

The ideal candidate possesses a consultative mindset, strong selling skills, along with a deep understanding of modern Web Technologies, Cloud Architecture , and the advantages of a Distributed Serverless Platform. No matter your background, you have natural curiosity and desire to solve problems, achieve goals, and design the most elegant and efficient solutions to address client needs.

Responsibilities

• You will partner with the sales organization to drive revenue, new customers and pipeline of AI and Developer Platform solutions. 
• Collaborate with cross-functional teams including product management, sales, and marketing to drive developer platform revenue and customer adoption
• Present to strategic customers as an expert of our Developer platform solutions
• Develop programs to drive the overall sales and pipeline strategy for the Cloudflare Developer Platform in partnership with regional and country sales leaders
• Align Director and C-Level perceived business and technical value with Cloudflare developer solutions
• Prepare and give regular business reviews to the management team highlighting attainment progress and challenges to closing business
• Generate a succinct feedback loop with cross-functional teams to deliver relevant Developer content, use cases, customer stories, and data driven value propositions. . 

In order to be successful, you will need to become a thought leader, trusted advisor, and spokesperson for the Cloudflare AI and Developer platform.

Skill Requirements

• 3+ years of experience selling or supporting the technical sales of cloud computing and storage, full-stack Engineering, or Cloud Developer
• Technical expertise in cloud infrastructure, web technologies and AI/ML as a solutions engineer, entrepreneur, or solution architect.
• Knowledge and experience of Systems Design
  • You’ve built a web application, either professionally or as a hobbyist, and will be able to explain your design choices clearly during the interview process
  • Able to hear a clear, non-technical description of an Application (“It is a chat room, for our 150 most important users”) and quickly determine which Compute, Data, and Security components are needed to build this application
• Software development experience delivering full-stack applications, preferably using modern JavaScript frameworks and a variety of databases
• In-depth knowledge of at least one major public cloud provider (AWS, GCP, Azure, etc.)
• Have a good understanding of systems design theory and practice for distributed, full-stack applications (frontend, backend, databases, related services); ideally in a serverless paradigm
• Have a strong understanding of developer workflows (branching, release, versioning, CI/CD practices, system integrations)
• Act as an AI and Developer product expert, educating internal teams and external stakeholders on the value and capabilities of the Cloudflare Developer platform
• Knowledge of key market players/competitors in the cloud computing, AI and storage spaces
• 30% travel

Other desirable skills areas include:

• You’ve built something on Cloudflare Workers
• AWS Solutions Architect or GCP Cloud Architect certifications
• Prioritize and manage the product roadmap, making strategic trade-offs to ensure the product meets customer needs and business goals
• Participate in product launch activities, including developing messaging and positioning, coordinating with marketing and sales teams
• Stay up-to-date with industry trends and advancements in cloud computing to inform product strategy and roadmap

Position Location: Austin, TX

About the Department

The Customer Support Team solves complicated problems and answers technical inquiries via phone, email, chat, and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, our team is always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - to help build a better service and future product development.

What You’ll do

Do you love solving complex technical problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking an experienced Network Security Engineer to join our team and support our largest and most technically sophisticated customers in resolving technical problems, threats or attacks on their infrastructure at OSI Layers 3, 4, and 7. This will span the range of Cloudflare products from Magic Transit Infrastructure Protection, Argo Smart Routing, DDoS mitigation and Network Firewall, to using the Web Application firewall (WAF), Spectrum and Rate Limiting to help customers.

Skills, Knowledge, and Experience

• Fluent English speaker is a requirement
• 5-8 years working within a Technical Support team solving various technical issues 
• Self-driven and capable of learning new technologies / systems / features with little guidance
• Fundamental understanding how the Internet works (OSI Model)
• Advanced understanding of internet protocols like TCP and UDP
• Computer Networking fundamentals, experience with iptables and looking glass
• Experience troubleshooting network connectivity issues, BGP routing, and GRE tunnels
• Packet capture analysis
• Experience in command line and tools, including curl, dig, traceroute, openssl, git
• Experience troubleshooting DNS, SSL / TLS, HTTP
• Experience in a web development and / or hosting environment such as installing and configuring web servers like Apache, Nginx, Caddy and IIS
• Experience writing scripts in Bash, Python, JavaScript or other scripting language
• Experience in working as part of a team in a customer-facing role

Responsibilities

• Communicate with customers via chat, email, and phone 
• Compare traffic signatures and attributes including IP addresses, cookie variations, HTTP headers, and JavaScript footprints to determine what is good traffic and what is malicious
• DDoS mitigation for OSI layers 3,4, & 7: advise customers on how to filter malicious traffic using Cloudflare tools like Magic Transit, Network Firewall, WAF, IP reputation lists, packet inspection, blocklisting, allowlisting, and rate limiting
• Work with Engineering and Operations teams to mitigate attacks, suggest steps to mitigate, and apply the appropriate mitigation when applicable
• Work with Engineering and Product teams to improve products and tools

Availability and Schedule Requirements

• Flexibility to work varying work schedules including; Tuesday through Saturday, Sunday through Thursday, holidays, weekends, more than 5 days in a row, or additional hours on occasion.

Bonus Points

• You are familiar with Cloudflare and are actively using our platform
• You have worked with PostgreSQL, MySQL, MS SQL, and other database servers
• You are fluent and can troubleshoot in other languages beyond English and Spanish