Senior Software Engineer – Platform Development 

The Basics:  

As a Tanium Senior Software Engineer focused on platform development, you will build and maintain best-of-breed services that power products as part of a nimble development team. Tanium focuses on a customer engagement model and feedback process to ensure our products are designed the right way from the beginning. When new product ideas are identified, our software engineers design, develop, test, and deploy the products and supporting services from the ground up, while iterating with product management and customers for feedback and input. 

What you’ll do 

• Build and maintaining Tanium's servers and client alongside a highly agile development team 
• Focus on a strong customer engagement model and feedback process to ensure our products are designed the right way from the beginning  
• Design, develop and test new product ideas from the ground up while working with product management for feedback and input 

We’re looking for someone with 

Education 

• Bachelor's degree or equivalent experience
• CS Degree or related technical field preferred 

Experience 

• 7+ years industry experience, 10+ preferred 
• Advanced knowledge of C++
• Experience designing and building high-performance, secure, scalable, observable, supportable, and maintainable backend services and APIs  
• Experience with public cloud technologies (e.g. AWS or Azure)  
• Experience with cryptographic primitives, TLS, PKI  
• Experience with HTTP API design and development  
• Experience with modern software engineering development and automation tools like git, GHA and Jenkins 

 Other

• Demonstrates sound judgment for balancing between rapid development, and long-term code maintainability and supportability
• Communicates effectively, both technically and non-technically, as well as in written and oral forms
• Believes in the power of and the need for writing automated tests as part of development
• Skilled debugger who can put out fires under pressure when things go wrong in production environments
• Has knowledge of a variety of modern software frameworks (server side & browser side) and the versatility to learn new tools
• Detail-oriented and passionate for creating an awesome user experience

About Tanium 

Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its converged endpoint management (XEM) platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty™, visitwww.tanium.comand follow us onLinkedIn andX. 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.  

We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

What you’ll get

The annual base salary range for this full-time position is C$95,000 to C$280,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.

For more information on how Tanium processes your personal data, please see our Privacy Policy.

​​About the Role:

We are seeking a DevOps Engineer to help build and maintain the infrastructure powering our ecommerce platform with a focus on supporting our Store Frontend teams. We believe that moving fast is our competitive advantage; that moving fast enables us to better serve our users. We also know that the faster we move, the more risk we face causing disruptions, so we invest heavily into observability and security tools.

You Will:

• Enable frontend/growth product teams to focus on developing features while DevOps takes care of reliably operating our platform and production sites with a focus on continuous improvement and developer enablement.
• Actively seek and identify opportunities to improve the availability and performance of the system by applying the learnings from monitoring and observation.
• Independently lead key projects in support of business and technology strategy.
• Use automation extensively to design, configure, manage, and monitor systems in support of our product development teams
• Manage Infrastructure through automation (Infrastructure as Code - terraform knowledge preferred)
• Perform and run blameless RCAs on incidents and outages aggressively looking for answers that will prevent incident reoccurrence.
• Define, Design, and implement DevOps practices ensuring availability, scalability and observability of production systems with a strong focus on excellent customer experience
• Manage incidents and emergency response, track outages, ensure data integrity and engineer releases to promote secure, efficient and rapid deployments. 
• There will be an On call rotation but it will be fairly distributed across the team, including the manager, who also takes a weekly rotation!
• Troubleshoot various production or non-production issues and alerts and identify the root cause

You Have:

• 3+ years as a DevOps Engineer, Site Reliability Engineer or Platform Engineer
• 5+ years of total experience supporting technical environments within Engineering domains
• Bachelor's degree in Computer Science, Engineering, or related field, or relevant years of work experience
• Exposure to Frontend technologies: NodeJS, Next.js, Javascript, GraphQL preferred
• Experience with service-oriented architectures and microservices at scale
• Strong proficiency with Public Cloud providers (AWS, GCP)
• Experience with Terraform or other IaC tools such as Chef, Puppet or Ansible
• Experience with CI/CD tools such as Jenkins, CircleCI or GitHub Actions
• Ability to use containers and orchestration frameworks (Kubernetes, Docker, Container registries etc.) -EKS + Helm Experience is a plus.
• Proficiency scripting in one or more languages such as Python, Bash, Go and/or others
• Experience with configuring, customizing, and extending monitoring tools (Datadog, ELK, Prometheus, etc.)
• Excellent debugging and troubleshooting skills
• Strong technical competency, with a data-driven analytical approach towards solving complex challenges
• Have a systematic problem-solving approach, coupled with strong and effective communication skills and a sense of drive
• Knowledge of information security standards rules and regulations related to information security and data confidentiality (e.g. HIPAA, PCI DSS, NIST, ISO, etc.)

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims & hers & Apostrophe online products
• 401k benefits with employer matching contribution
• Offsite team retreats

#LI-Remote

Integral Ad Science (IAS) is a leading global media measurement and optimization platform that delivers the industry’s most actionable data to drive superior results for the world’s largest advertisers, publishers, and media platforms. IAS’s software provides comprehensive and enriched data that ensures ads are seen by real people in safe and suitable environments, while improving return on ad spend for advertisers and yield for publishers. Our mission is to be the global benchmark for trust and transparency in digital media quality. For more information, visit integralads.com.

We are currently looking for a Staff Software Engineer to join our team. As a Staff Software Engineer, you will provide technical leadership and expertise to help build ad verification, analytics, and anti-ad fraud solutions that deliver on the team’s mission of helping advertisers understand the quality of the ad opportunities they’re acquiring. If you are excited by technology that has the power to handle hundreds of thousands of transactions per second, collect tens of billions of events each day, and evaluate thousands of data points in real-time all while responding in just a few milliseconds, then IAS is the place for you!

The ideal candidate has a track record of architecting and building end-to-end software solutions, enjoys working in a collaborative and agile environment, and brings innovative solutions to complex problems with a desire to improve the status quo.

What you’ll do:

• Architect, design, build and integrate our core CTV measurement solutions 
• Lead the entire software lifecycle including hands-on development, code reviews, testing, deployment, and documentation, in addition to mentoring the team
• Collaborate cross functionally with Product, Software Engineers, and Data Engineers to  design, code, and maintain components for aggregating tens of billions of daily transactions
• Partner with the Product team and other stakeholders across the company to understand product requirements, gather business and technical requirements from broadcaster clients, and research and develop solutions, including API development
• Manage multiple competing priorities in a fast-paced, exciting, collaborative environment
• Maintain, and recommend software improvements to ensure responsiveness, efficiency, strong functionality, and optimization

Who you are and what you have:

• A degree in Software Engineering, or related STEM degree
• 7+ years of hands-on full-stack programming experience using Java, Javascript, Scala/Python
• Experience working with big-data stack, including (but not limited to) spark /hadoop, kafka, Aerospike / Dynamodb
• Experience with AWS tech stack, including but not limited to EMR, Athena, EKS,
• Expert knowledge of multi-threading, memory model, etc. 
• Understanding of database fundamentals and MySQL knowledge
• Experience wit CICD tools such as Jenkins, Graphite, Grafana and Docker
• Knowledge of HTTP live streaming, audio or video distribution platforms, HTTPS, HLS and/or DASH protocols
• Experience building software used in the delivery and distribution of audio or video across multiple platforms
• Ability to communicate clearly to technical and non-technical audiences, verbally and in writing
• Experience in Agile methodologies including Scrum and Kanban
• Great understanding of designing for performance, scalability, and reliability
• Experience in AWS or other cloud technologies
• Excellent interpersonal and communication skills

What puts you over the top:

• Experience in data processing solutions using Big Data, Databricks 
• Experience with web debugging using Chrome Dev Tools or similar browser debugging tools
• Experience in cloud systems preferably AWS. Distributed distributed services – docker containers, kubernetes, 
• Knowledge of Python, Scala, or Golang.
• Familiarity with TDD, BDD, and associated testing frameworks
• Experience with managing, leading and/or mentoring a development team 
• Experience working with audio or video technology, specifically CTV
• Experience in AdTech

About Integral Ad Science

Equal Opportunity Employer:

IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.

California Applicant Pre-Collection Notice:

We collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. For additional details or if you have questions, contact us at compliance@integralads.com.

To learn more about us, please visithttp://integralads.com/ 

Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner, please send an email introducing your company to recruitingagencies@integralads.com. We will get back to you if there's interest in a partnership.

Senior Software Engineer (Core Platform)

Remote-US 

Who we are

Are you passionate about innovating at the intersection of technology and personal security? At Pindrop, we recognize that the human voice is a unique personal identifier, increasingly susceptible to sophisticated fraud, including the threat of deepfakes. We're leading the way in developing cutting-edge authentication, fraud prevention, and deepfake detection. Our mission is to provide seamless and secure digital experiences, safeguarding the most personal aspect of our identity: our voice. Here, you'll be part of a team driven by values of Innovation, Customer Advocacy, Excellence, and Impact. We're not just creating a safer digital landscape by fortifying trust and integrity with those we serve, we’re also building a dynamic, supportive workplace where your contributions make a real difference.

Headquartered in Atlanta, GA, Pindrop is backed by world-class investors such as Andreessen-Horowitz, IVP, and CapitalG.

What you’ll do

As a Senior Software Engineer, you will play a critical role in the development and maintenance of software applications and systems. You will be responsible for contributing to complex software projects, providing technical expertise, and working with a team of talented engineers. You will expand capabilities, bring new solutions to market. As a member of the Core DNA (Data and Access) services team you will be responsible for systems which enable customer calls to be analyzed for risk and fraud.

More specifically, you will:

• Software Development: Design, develop, test, and maintain our complex software applications, ensuring high-quality code and adherence to best practices. Play a critical role in the development and maintenance of our software products by designing, building, evolving, and scaling state-of-the-art solutions for the Pindrop platform.
• Technical Leadership: Provide technical leadership and guidance to junior engineers and the development team, including code reviews, architecture advice, and mentoring. 
• Architecture and Design: Contribute to the design and architecture of software systems, ensuring scalability, maintainability, and performance
• Problem Solving: Analyze and solve complex technical problems, and make recommendations for improvements and optimizations.
• Quality Assurance: Implement and advocate for best practices in testing and quality assurance, including unit testing, integration testing, and automated testing.
• Code Review: Participate in code reviews and provide constructive feedback to ensure code quality and consistency.
• Research and Innovation: Stay current with emerging technologies, tools, and programming languages and apply them where relevant to improve software development processes.
• Security and Compliance: Ensure software adheres to security standards and compliance requirements, addressing vulnerabilities and potential risks.

Who you are

• You are resilient in the face of challenges, change, and ambiguity
• You are optimistic and believe that you can make a problem into a solution
• You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed
• You take accountability, do the things you say you’ll do, under-promise and over-deliver
• You are a strong problem-solver with excellent analytical skills.
• You are an owner and enjoy taking on project leadership as well as mentorship
• You are a strong verbal and written communicator 

Your skill-set: 

• Must Have:
• 5-7+ Years of software development experience
• Experience working with Golang.
• Experience with cloud computing environments, especially AWS and GCP and container-based deployment using Docker and Kubernetes.
• Experience operating services in production environments
• Experience with CI/CD using Jenkins, GIT
• Linux/Unix system internals
• A strong understanding of software design principles, software architecture and design patterns as well as software development best practices, including testing, version control, and continuous integration.
• Experience with infrastructure as code tools like Terraform or AWS CDK

• Nice to Have:
• Experience with Python
• Experience with IAM solutions and SAML Assertions
• IT Security and compliance

What’s in it for you:

As a Pindropper, you join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest. We’re a passionate group committed to excellence - but that doesn’t stop us from enjoying the journey as a team with chess and poker tournaments, catered lunches and happy hours, wellness programming, and more. Because we take our jobs seriously, we add in time for rest with Unlimited PTO, Focus Thursday, and Company-wide Rest Days. 

Within 30 days you’ll (Acclimating)

• Complete onboarding and attend New Employee Orientation sessions with other new Pindroppers
• Onboard in the Core Team
• 1:1s with all the team members
• Get started with your first project, first PR merged

Within 60 days you’ll (Learning)

• Be a part of sprint planning and contribute to the smaller tasks to fix existing issues
• Be a part of triaging only the most important issues for the team to be focusing on
• Add small features to the Core platform.

Within 90 days you’ll (Assimilating)

• Fully acclimated with the team
• Be able to pick up any task that comes out of sprint planning
• Be able to design enhancements to the Core platform.
• Teach us something new

What we offer

As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer:

• Competitive compensation, including equity for all employees
• Unlimited Paid Time Off (PTO)
• 4 company-wide rest days in 2024 where the entire company rests and recharges!
• Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
• Best-in-class Health Savings Account (HSA) employer contribution
• Affordable vision and dental plans for you and your family
• Employer-provided life and disability coverage with additional supplemental options
• Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents
• Identity protection through Norton LifeLock
• One Time home office allowance
• Remote first environment - meaning you have flexibility in your day!
• Company holidays
• Annual professional development and learning benefit
• Pick your own Apple MacBook Pro
• Retirement plan with competitive 401(k) match
• Wellness Program including Employee Assistance Program, 24/7 Telemedicine

What we live by

At Pindrop, our Core Values are fundamental beliefs at the center of all we do. They are our guiding principles that dictate our actions and behaviors. Our Values are deeply embedded into our culture in big and small ways and even help us decide right from wrong when the path forward is unclear. At Pindrop, we believe in taking accountability to make decisions and act in a way that reflects who we are. We truly believe making decisions and acting with our Core Values in mind will help us to achieve our goals and keep Pindrop a great place to work:    

• Audaciously Innovate - We continue to change the world, and the way people safely engage and interact with technology. As first principle thinkers, we challenge standards, take risks and learn from our mistakes in order to make positive change and continuous improvement. We believe nothing is impossible.
• Evangelical Customers for Life - We delight, inspire and empower customers from day one and for life. We create a partnership and experience that results in a shared passion.   We are champions for our customers, and our customers become our champions, creating a universal commitment to one another. 
• Execution Excellence - We do what we say and say what we do. We are accountable for making the tough decisions and necessary tradeoffs to deliver quality and effective solutions on time.
• Win as a Company - Every time we win, we win as a company. Every time we lose, we lose as a company. We break down silos, support one another, embrace diversity and celebrate our successes. We are better together. 
• Make a Difference - Every day we have the opportunity to make a positive impact. We operate with dedication, passion, and uncompromising integrity, creating a safer, more secure world.

Not sure if this is you?

We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

Pindrop is an Equal Opportunity Employer

Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.

#LI-Remote

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview 

In this role as a Software Development Engineer II - Full stack or BE, you will be a highly contributing member of a core engineering team working to build the LivePerson Voice offering expertly integrating it into the existing LivePerson offering and different contact center solutions. In this role, you will be exposed to new technologies and architectures, will work with Principal engineers and architects to design and execute new solutions. You must be a team player, motivated, ambitious and eager to grow through build and successful delivery of industry-shifting products.

You Will

• Learn new technologies and architectures, including work with LivePerson’s award winning Voice AI solution, Integrations with contact center providers like Avaya, Cisco, Amazon Connect, voice based telephony, and new product development. 
• Work with Product Management and leadership to bring your engineering experience to the table and ideate new features and functionality
• Help to create reliable, scalable, high performance software solutions deployed in a public cloud environment using the latest software, automations and testing tools available.
• Work on complex system software, is customer-centric, and feels strongly about building good software as well as making software achieve its operational goals.
• Develop Java based backend services
• If full stack, Develop UI using Vue, Angular

You Have

• 6+ years of software development experience
• 4+  Experience with programming languages: Java
• 3+ years of experience in development of Microservices, RESTful API, backend systems and successful production software systems
• Strong Object Oriented design and implementation experience, strong knowledge of web protocols, and knowledge of distributed systems architectures.
• Solid understanding of Data Structures and Algorithm Design
• Experience with one of the following: Kafka, Elasticsearch, Redis
• Experience in databases technologies like MySQL, Postgres, Firestore
• Experience with Git, Jenkins, and other Development tools
• Analytical and problem-solving skills
• Advocating and executing on automated testing strategies in all developed code and helping to ensure code quality and consistency for your team. 
• Experience working on large scale deployments and performance tuning
• Experience developing cloud software services and an understanding of design for scalability, performance and reliability
• Good to have Development experience with Unix, Docker, and Kubernetes infrastructure on GCP/GKE
• Good to have 2+ years of experience in building UI using web frameworks like Vue, Angular or other JavaScript
• Bachelor's degree in Computer Science or related field

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview 

In this role as a Software Development Engineer III - Full stack or BE, you will be a highly contributing member of a core engineering team working to build the LivePerson Voice offering expertly integrating it into the existing LivePerson offering and different contact center solutions. In this role, you will be exposed to new technologies and architectures, will work with Principal engineers and architects to design and execute new solutions. You must be a team player, motivated, ambitious and eager to grow through build and successful delivery of industry-shifting products.

You Will

• Learn new technologies and architectures, including work with LivePerson’s award winning Voice AI solution, Integrations with contact center providers like Avaya, Cisco, Amazon Connect, voice based telephony, and new product development. 
• Work with Product Management and leadership to bring your engineering experience to the table and ideate new features and functionality
• Help to create reliable, scalable, high performance software solutions deployed in a public cloud environment using the latest software, automations and testing tools available.
• Work on complex system software, is customer-centric, and feels strongly about building good software as well as making software achieve its operational goals.
• Develop Java based backend services

You Have

• 8+ years of experience building successful large scale production software systems
• 5+ years of experience in Java programming - MUST
• 2+ years of experience integrating with third-party APIs  - MUST
• 3+ years Experience debugging/testing distributed microservice applications - MUST
• 3+ year of experience with  technologies such as Kafka, Redis and NoSql - MUST
• 3+ years of Experience building RESTful microservices  - MUST
• Experience building voice applications is a plus
• 3+ years of experience in Kubernetes (cluster, load balancer), Google Kubernetes  
• Experience in Cloud Computing Technologies like GCP, AWS is a plus

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview:

LivePerson is looking for a Site Reliability Engineer for the GPT (Global Product & Technology) Division. You will be part of the LiverPerson SRE team building and managing highly available, distributed systems. You will have the opportunity to be part of a strong team and enjoy the work environment of a start-up, with a robust product and the benefits of a leading company in its field.

You will: 

• Ensure product high uptime and reliability 24x7.
• Manage Linux servers in a multi-cloud environment
• Manage high availability Kubernetes resources using Helm charts
• Assist with deploying upgrades and patches using Chef/Ansible/Puppet/Helm
• Monitoring and troubleshooting warnings and alerts related to the reporting platform’s performance
• Develop monitoring resources and alerting systems such as Grafana, Prometheus, Kibana, DataDog and PagerDuty
• Coordinate with DBA and developers to manage SQL and NOSQL database systems, including MongoDB, ElasticSearch, Postgres, MySQL and others
• Managing message bus systems such as Kafka and Pulsar
• Build and maintain CI/CD pipelines using Jenkins/Gitlab/Teamcity

You have:

• Minimum 4+ years of experience of managing cloud based production environment (AWS, GCP, Azure, etc)
• Highly experienced working in the Linux environment, good scripting in Bash / Python.
• Highly experienced working configuration management systems like OpsCode Chef, Ansible, Puppet,  etc.
• Strong experience in Terraform, CloudFormation or other IAC
• Experienced in SQL, including DDL and complex queries
• Experienced working in the Kubernetes platform
• Experience working in a microservices architecture using a message bus
• Good knowledge of CI/CD pipelines orchestrators like TeamCity, Jenkins, Gitlab
• Ability to integrate security best practices into the SRE workflow.
• Highly motivated and independent.
• Team player and excellent interpersonal Skills.
• Excellent written and verbal communication skills.
• BS in Computer Science or a related field, or equivalent work experience.
• A strong background in cloud, network and application security and compliance
• Experience with GPT or other LLMs a strong advantage

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Senior Software Engineer - Passport

US Remote
Who we are

Are you passionate about innovating at the intersection of technology and personal security? At Pindrop, we recognize that the human voice is a unique personal identifier, increasingly susceptible to sophisticated fraud, including the threat of deepfakes. We're leading the way in developing cutting-edge authentication, fraud prevention, and deepfake detection. Our mission is to provide seamless and secure digital experiences, safeguarding the most personal aspect of our identity: our voice. Here, you'll be part of a team driven by values of Innovation, Customer Advocacy, Excellence, and Impact. We're not just creating a safer digital landscape by fortifying trust and integrity with those we serve, we’re also building a dynamic, supportive workplace where your contributions make a real difference.

Headquartered in Atlanta, GA, Pindrop is backed by world-class investors such as Andreessen-Horowitz, IVP, and CapitalG

What you’ll do 

• Design, develop, test, deploy, and monitor high-performance services and APIs.
• Develop applications in Golang and Python on top of a modern cloud focused platform.
• Develop and maintain services using AWS native products such as Kinesis, DynamoDB, and S3 as well as GCP native products
• Deliver production ready code from start to finish.
• Review code to maintain quality with an eye towards performance, scale, and security.
• Work in a cross-functional environment, composed of software engineers, test engineers, research scientists, and product managers.
• Identify and evaluate new technologies for implementation.
• Contribute to improving software engineering best practices.

Who you are

• You have strong verbal and written communication skills.
• You enjoy working within a collaborative environment across multiple departments.
• You love solving hard problems and finding ways to improve the efficiency of processes.
• You have a proven track record of providing stable and secure code in production environments.
• You are able to contribute to the feature development in the platform/product with minimal supervision.
• You can deliver production ready code from start to finish with an eye towards performance, scale and security and with an understanding of how code could impact cloud scalability
• You are resilient in the face of challenges, change, and ambiguity
• You are optimistic and believe that you can make a problem into a solution
• You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed
• You take accountability, do the things you say you’ll do, under-promise and over-deliver
• You are nimble and adaptable when priorities change and continue to see the “forest through the trees”
• You are happy in a role in which a week in the life might include context switching between application diagnostic troubleshooting using industry standard tools such as Prometheus and Grafana, triaging production issues using tools such as Google Logging and Cloud Trace, troubleshooting regression tests in different environments, designing new product solutions, improving current product features, and coding

Your skill-set

• 5-7 years of software development experience.
• Experience with designing and implementing highly scalable cloud based APIs.
• Experience with multiple programming languages such as Python and Go.
• Expertise in Data Structures, Algorithms and Concurrency.
• 2+ years of experience in DevOps practices towards deployment of SaaS services, including hands on experience with Jenkins, Github Actions, implementing and maintaining CI/CD pipelines, as well as experience with managing and maintaining applications in a multi-container environment, such as Kubernetes 
• Knowledge of different Data Storage technologies such as Redis, MySQL, etc.
• Knowledge of Docker and container orchestration frameworks such as Kubernetes.
• Experience developing and maintaining services using AWS native products such as Kinesis, DynamoDB, and S3.
• Linux Proficiency.

What’s in it for you

As a Pindropper, you join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest. We’re a passionate group committed to excellence - but that doesn’t stop us from enjoying the journey as a team with chess and poker tournaments, catered lunches and happy hours, wellness programming, and more. Because we take our jobs seriously, we add in time for rest with Unlimited PTO, Focus Thursday, and Company-wide Rest Days. 

Within 30 days you’llUnderstand and know the product architecture as well as system design

• Ramp up on development process 
• Build relationships with others on the team
• Participate in the grooming and planning meetings
• Pick up a small bug fix or code implementation/testing project
• Complete onboarding and attend New Employee Orientation sessions with other new Pindroppers

Within 60 days you’ll Actively participate in the team meetings 

• Start working on a bigger project/feature
• Deliver small code changes going through the complete SDLC

Within 90 days you’ll Able to pick up any tasks coming out of the planning meetings

• Drive some of the task breakdown in grooming and planning meetings
• Deliver a major feature design or implementation
• Teach us something new

What we offer 

As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer:

• Competitive compensation, including equity for all employees
• Unlimited Paid Time Off (PTO)
• 4 company-wide rest days in 2024 where the entire company rests and recharges!
• Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
• Best-in-class Health Savings Account (HSA) employer contribution
• Affordable vision and dental plans for you and your family
• Employer-provided life and disability coverage with additional supplemental options
• Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents
• Identity protection through Norton LifeLock
• One Time home office allowance
• Remote first environment - meaning you have flexibility in your day!
• Company holidays
• Annual professional development and learning benefit
• Pick your own Apple MacBook Pro
• Retirement plan with competitive 401(k) match
• Wellness Program including Employee Assistance Program, 24/7 Telemedicine

What we live by

At Pindrop, our Core Values are fundamental beliefs at the center of all we do. They are our guiding principles that dictate our actions and behaviors. Our Values are deeply embedded into our culture in big and small ways and even help us decide right from wrong when the path forward is unclear. At Pindrop, we believe in taking accountability to make decisions and act in a way that reflects who we are. We truly believe making decisions and acting with our Core Values in mind will help us to achieve our goals and keep Pindrop a great place to work:    

• Audaciously Innovate - We continue to change the world, and the way people safely engage and interact with technology. As first principle thinkers, we challenge standards, take risks and learn from our mistakes in order to make positive change and continuous improvement. We believe nothing is impossible.
• Evangelical Customers for Life - We delight, inspire and empower customers from day one and for life. We create a partnership and experience that results in a shared passion.   We are champions for our customers, and our customers become our champions, creating a universal commitment to one another. 
• Execution Excellence - We do what we say and say what we do. We are accountable for making the tough decisions and necessary tradeoffs to deliver quality and effective solutions on time.
• Win as a Company - Every time we win, we win as a company. Every time we lose, we lose as a company. We break down silos, support one another, embrace diversity and celebrate our successes. We are better together. 
• Make a Difference - Every day we have the opportunity to make a positive impact. We operate with dedication, passion, and uncompromising integrity, creating a safer, more secure world.

Not sure if this is you?

We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

Pindrop is an Equal Opportunity Employer

Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.

#LI-Remote

About the Company

Gemini is a global crypto and Web3 platform founded by Tyler Winklevoss and Cameron Winklevoss in 2014. Gemini offers a wide range of crypto products and services for individuals and institutions in over 70 countries.

Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we help you buy, sell, and store your bitcoin and cryptocurrency. 

At Gemini, our mission is to unlock the next era of financial, creative, and personal freedom.

In the United States, we have a flexible hybrid work policy for employees who live within 30 miles of our office headquartered in New York City and our office in Seattle. Employees within the New York and Seattle metropolitan areas are expected to work from the designated office twice a week, unless there is a job-specific requirement to be in the office every workday. Employees outside of these areas are considered part of our remote-first workforce. We believe our hybrid approach for those near our NYC and Seattle offices increases productivity through more in-person collaboration where possible.

The Department: Platform

Our Platform organization’s purpose is to enable Gemini to scale effectively and empower our engineering teams to focus on building innovative financial products and experiences for individuals around the world. Platform focuses around building a scalable and secure foundations platform, enabling Engineering to deploy, validate, and operate their services in production, improve resiliency of the service and increase organizational efficiency by reducing operational toil and increase system efficiency through architectural evolution.

The Site Reliability Engineering team engages directly with our other engineering teams to onboard them onto our platform systems, reviewing and recommending design and architectural decisions, and guiding our engineering teams on how to implement the tooling provided by the larger Platform organization required to ensure systems can scale and react to changing conditions, with continuous improvement loops.

The Role: Manager, Site Reliability Engineering

In this position, you will lead a team of skilled Site Reliability Engineers responsible for the design, deployment, and maintenance of our production systems. You will play a crucial role in ensuring the reliability, scalability, and performance of our infrastructure, as well as driving continuous improvement initiatives. Your expertise in SRE practices and experience with the listed technologies will enable you to effectively guide the team towards achieving operational excellence. 

Responsibilities:

• Lead, mentor and manage a team of Site Reliability Engineers, fostering a culture of collaboration, innovation, and operational excellence. Provide guidance and career development opportunities to team members.
• Develop, communicate, and execute the SRE team's strategic goals, objectives, and roadmap in alignment with the overall business objectives.
• Oversee the design, implementation, and maintenance of highly available and scalable production systems.
• Drive continuous improvement initiatives by identifying areas for enhancement and implementing best practices, automation, and process improvements.
• Collaborate with cross-functional teams and Departments to ensure smooth integration of applications and systems.
• Define and enforce Service Level Objectives (SLOs) and Service Level Agreements (SLAs) to ensure system reliability and uptime.
• Monitor system performance, troubleshoot issues, and ensure timely incident response, root cause analysis, and problem resolution.
• Implement effective monitoring, logging, and alerting systems to proactively identify and mitigate potential issues.
• Stay up-to-date with industry trends, emerging technologies, and best practices related to SRE and DevOps, and apply them to improve operational efficiency.
• Identify potential risks to system reliability and implement strategies to mitigate them.
• Ensure that all systems and processes comply with relevant regulations, standards, and best practices.

Minimum Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience).
• Proven experience as a Site Reliability Engineer or similar role, with at least 3-5 years of hands-on experience in managing production systems.
• Strong expertise in the listed technologies: Ansible, Concourse CI, Jenkins, Github Actions, EKS (Kubernetes), Linux Administration, terraform.
• Demonstrated experience in leading and managing a team of technical professionals for at least 2 years.
• Solid understanding of SRE principles, including reliability, scalability, availability, and performance.
• Proficient in scripting and automation (e.g., Python, Bash, or similar).
• Experience with infrastructure-as-code (IaC) tools, configuration management, and CI/CD pipelines.
• Knowledge of cloud platforms (e.g., AWS, Azure, or Google Cloud) and containerization technologies (e.g., Docker).
• Excellent problem-solving skills and the ability to thrive in a fast-paced, dynamic environment.
• Strong communication and leadership skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.

Preferred Qualifications:

• Relevant certifications, such as Certified Kubernetes Administrator (CKA) or AWS Certified DevOps Engineer.
• Experience with monitoring and observability tools (e.g., Datadog, New Relic, Prometheus, Grafana, ELK Stack).
• Familiarity with agile methodologies and experience working in an Agile/Scrum environment.

• Competitive starting salary
• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401K with company matching
• Paid Parental Leave
• Flexible time off

Salary Range: The base salary range for this role is between $172,000 - $215,000 in the State of New York, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

In this role as SDET level II, you will be a highly contributing member of a core engineering team working to build the LivePerson products offering from the ground up and expertly integrating it into the existing LivePerson offering. We are looking for a SDET II to develop and execute exploratory and automated tests to ensure product quality. The responsibilities include understanding system requirements, designing and implementing tests and in some cases debugging and defining corrective actions. This also includes creating a test framework and/or integrating with other test frameworks. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)

You will: 

• Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive, and well-structured test plans and test cases
• Create System, Resiliency and Performance verification test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Design, implement develop and execute automation scripts using open source tools
• Identify, record, document thoroughly and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet client needs
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements
• Monitor debugging process results
• Investigate the causes of non-conforming software and train users to implement solutions
• Track quality assurance metrics, like defect densities and open defect counts
• Stay up to date with new testing tools and test strategies

You have:

• 4+ Years of industry experience
• BS/MS degree in Computer Science, Engineering, or a related subject
• Proven work experience in software quality assurance
• Good knowledge of software QA methodologies, tools and processes
• Must have Programming skills in Java, Python, JavaScript or TypeScript.
• Relational or non relational databases experience, including MySQL and Cassandra.
• Self-starter, with ability to perform QA Duties with minimal supervision.
• Experience testing REST based APIs
• Experience in writing clear, concise, and comprehensive test plans and test cases
• Experience  inAutomation Framework (Selenium GRID, PlayWright, PyTest)
• Experience is QA automation tools, frameworks, and libraries
• Hands-on experience with both white box and black box testing
• Experience working with AWSand Amazon Connect is a plus.
• Hands-on experience with automated testing tools and libraries (TestNG)
• Experience working in an Agile/Scrum development process
• Experience with performance, resiliency and/or security testing is a plus
• Experience working with Chaos Monkey, JMeter is a plus
• Knowledge of CI/CD and experience working with Jenkins or similar tools.
• Strong preference to candidates with experience testing integration of IVR, telephony, CRM, or CTI applications.
• Excellent Analytical Skills with detailed understanding of SDLC especially with Agile development methodology
• Experience with Kafka and Elasticsearch is huge plus
• Understands process and sees value in automation and efficiency.
• Strong problem solving experience being able to come up with solutions including collaborating with 3rd party engineering teams.

Benefits: 

• Health: medical, dental, and vision
• Time away: vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer
• #LI-Remote

Why you’ll love working here: 

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection. 

About the Company

Gemini is a global crypto and Web3 platform founded by Tyler Winklevoss and Cameron Winklevoss in 2014. Gemini offers a wide range of crypto products and services for individuals and institutions in over 70 countries.

Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we help you buy, sell, and store your bitcoin and cryptocurrency. 

At Gemini, our mission is to unlock the next era of financial, creative, and personal freedom.

In the United States, we have a flexible hybrid work policy for employees who live within 30 miles of our office headquartered in New York City and our office in Seattle. Employees within the New York and Seattle metropolitan areas are expected to work from the designated office twice a week, unless there is a job-specific requirement to be in the office every workday. Employees outside of these areas are considered part of our remote-first workforce. We believe our hybrid approach for those near our NYC and Seattle offices increases productivity through more in-person collaboration where possible.

The Department: Onchain

The Role: Software Engineer, Infrastructure

The infrastructure team at Gemini creates and manages tools and platforms, automates the creation and support of this infrastructure, helps integrate complex processes, and supports secure data access. We take a software-first mindset to use code to make and maintain our software infrastructure. We seek engineers who think of themselves as a software engineer first, with correlated expertise in back-end engineering. 

Our team builds and operates environments for the purpose of digital asset access. There are three main pillars of work including building and running network nodes, building and running validators, and supporting our next generation wallet infrastructure. In these pillars, we use and implement tools and software to support our cloud-based infrastructure. Given the need to build and integrate more of our software in the cloud, the ideal engineer will have extensive experience in developing, automating, and building software with associated cloud expertise (e.g., AWS or GCP). This engineer will also work closely with various teams including various teams such as Protocols, Product Security, On-chain, and Custody. 

We are a dynamic group with both entrepreneurial spirit and security engineering experience. We have incredibly high aspirations, and we are looking for like-minded individuals who want to guide the transition to a new more decentralized world where access to digital assets is normalized and ubiquitous.

Responsibilities:

• Design, build, and deploy infrastructure in our three areas of focus 1) building and running network nodes, 2) building and running validators, and 3) building and running our next generation wallet infrastructure
• Develop tools and automation that integrate these systems in a secure way
• With a focus on our next generation wallet infrastructure, improve the capabilities of the existing infrastructure with a mindset towards infrastructure as code
• Improve availability and reliability while maintaining acceptable security 
• Integrate the use of cloud-based security mechanisms into the build infrastructure. Example security mechanisms include identity and access management and key management
• Participate in disaster recovery (DR) scenarios to validate operability of physical and digital material

Minimum Qualifications:

• 5+ years implementing software 
• Experience in at least one area of software development, operating systems or device driver development, hardware, secure protocols, encryption, authentication, key management, or applied cryptography – has expertise beyond automation
• Hands-on experience in at least one or more cloud platforms (e.g., AWS, GCP, Azure, or others)
• Hands-on expertise with one or more of the following including ansible, puppet, docker, KMS, IAM, jenkins
• Experience implementing software automation processes applied in a cloud environment
• Proficiency in a common scripting language including but not limited to Python, Ruby, etc.
• Able to troubleshoot and debug issues, and demonstrate a methodical approach to root cause analysis
• Strong written and verbal communication skills; attentive to details

Preferred Qualifications:

• Previous experience in one of the three focus areas of blockchain node operations, validators as a service, and wallet infrastructure
• 1+ year Golang experience
• 2+ years implementing software in the cloud (e.g., AWS)
• 1+ years using monitoring, alerting, and automation tooling 
• Experience in a code-first environment, developing automated solutions to solve support and operational issues
• Experience working with engineering teams, teaching, training, and mentoring on how to implement best-practice technical solutions
• Ability to read and write code written in Python, Java, Scala, C/C++, and Golang
• Demonstrated ability to convert theoretical security concepts into production
• Solid understanding of Product Management and Product Ownership, Agile practices and methodologies

• Competitive starting salary
• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401K with company matching
• Paid Parental Leave
• Flexible time off

Salary Range: The base salary range for this role is between $120,000 - $150,000 in the State of New York, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.

About SecurityScorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. 

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of theWorld’s Most Innovative Companies for 2023and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

About the Team

The Data Analytics Engineering team is responsible for developing and managing the core data platform for ratings infrastructure, architecting and implementing business-critical data solutions and pipelines, and enabling data-driven decisions within the organization and for our customers.

About the Role

As a Senior Data Engineer - you will work alongside outstanding engineers to implement new products and features focused on meeting the evolving needs of our customers, while refining requirements with product management and collaborating cross-team. All our team members actively participate in product definition, technical architecture review, iterative development, code review, and operations. Along with this, you’ll have the opportunity to interact with customers to ensure their needs are met.You will be working in a high-performance, fast-paced environment, and contribute to an inclusive work environment.

Responsibilities:

• Lead and collaborate with engineers to deliver projects from inception to successful execution
• Write well-crafted, well-tested, readable, maintainable code
• Participate in code reviews to ensure code quality and distribute knowledge
• Share engineering support, release, and on-call responsibilities for an always-on 24x7 site
• Participate in Technical Design Review sessions, and have the ability to explain the various trade-offs made in decisions
• Maintain existing APIs and data pipelines, contribute to increasing code-coverage 
• Understand requirements, build business logic and demonstrate ability to learn and quickly adopt 
• Automate and improve existing processes to sustainably maintain the current features and pipelines
• Analyze our internal systems and processes, and locate areas for improvement/automation

Requirements

• BS/MS in computer science or equivalent technical experience, and must have worked in Data engineering space for 3+ years
• Must have experience in full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations 
• Technical requirements:
• Must have 2+ years experience in building and maintaining big data pipelines using Scala with Spark, Airflow, Hive, Presto, Redis
• Must have 2+ years experience with NoSQL databases, preferably Cassandra / Scylla and Clickhouse; and SQL databases, preferably Postgres
• Must have 2+ years experience in developing batch/real-time data streams 
• Worked with CI/CD pipelines using Jenkins
• Experience with cloud environments, preferably AWS
• Worked with variety of data (structured/unstructured), data formats (flat files, XML, JSON, relational, parquet)
• Worked in Agile methodology

Benefits

We offer a competitive salary, stock options, a comprehensive benefits package, including health and dental insurance, unlimited PTO, parental leave, tuition reimbursements, and much more!

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. 

SecurityScorecard does not accept unsolicited resumes from employment agencies.  Please note that we do not provide immigration sponsorship for this position. #LI-DNI

The Basics:
The Senior Cloud Cybersecurity (CCS) Security Engineer (IAM) will collaborate with Detection, Security, and Software Engineers to build, operate, and defend Tanium Cloud's Identity and Access Management (IAM) in AWS, Azure, and Kubernetes cloud hosting services. You will be an integral part of the Tanium Cloud security engineering for IAM, responsible for the design, implementation, and operation of preventative and detective controls to identify, assess, and counter risks and threats before impacting Tanium Cloud.

What you'll do:

• Build and operate Tanium Cloud's Identity and Access Management (IAM) in Azure, AWS, and Kubernetes as infrastructure-as-code and policy-as-code using DevOps methodologies for multiple CCS owned cloud environments.
• Design and implement our security strategy and controls with Security and Software Engineering teams for just-in-time and just-enough access for human and machine identities with Tanium Cloud services and cloud resources.
• Continuously evaluate and enhance the design and effectiveness of IAM security measures and establish an ongoing program to advance our IAM security and close gaps in our defensive posture.
• Proactively characterize unauthorized activity and malicious behaviors against our Tanium Cloud internal and external IAM services with Detection Engineers.
• Develop tailored IAM detections  and enforcement policies, perform testing, and implement automation to monitor, assess, and audit security information using SecDataOps and detection engineering best practices.
• Stay up to date with the latest IAM security threats, vulnerabilities, and industry trends to proactively enhance security prevention and detection measures.
• Build, cultivate, and maintain positive relationships with internal customers to identify and facilitate solutions to increase the impact of the team's work
• Be on periodic on-call for triage of critical alerts from detections and systems

We're looking for someone with:

• Education:
  • Bachelor's degree or equivalent experience 
  • Cloud Security, IT Security, or related technical field preferred 

• Cloud IAM Security Engineering Experience
  • 5-7 years of experience in cloud security prevention, detection, response for public cloud systems (e.g. AWS, Azure) within a DevOps environment.
  • 5+ years of experience in building and operating cloud-based Identity and Access Management with AWS and Azure as code, including cloud organizations, account, identity, access secrets, role, and policy management for both humans and machines.
  • 3+ years of hands-on experience in securing identity and access controls for cloud-hosted Kubernetes clusters and their workloads (i.e. custom RBAC roles, workload identities, Open Policy, Operator Framework, Service Meshes, Hierarchical Namespaces ) with K8 service teams, preferably on AKS and EKS
  • Explicit hands-on experience using infrastructure-as-code (i.e. Terraform, CloudFormation, ARM) to manage cloud IAM service configurations, such as Azure Entra ID, Azure MyApps, Azure Policies, AWS Organizations, and AWS Organizations Service Control Policies (SCP).
  • Familiar with SAML2, OAuth2, and OIDC for Single Sign On (SSO) with federated identity access brokers (i.e. MyApps, Cognito, KeyCloak) for internal and external customer use.
  • Experience in detection engineering methodologies, such as building detection cases, proactively identify known and unknown cyber threats, advisory behaviors
  • Experience in using security query or analytic tools for security data analysis, such as SQL, KQL, or SPL, to enable SecDataOps
  • Build and improve IAM security playbooks and runbooks for automating security detection and response
  • Solid understanding of modern attacker tactics, techniques, and procedures (TTPs) against cloud provider, Kubernetes, and open source IAM services (e.g. MITRE ATT&CK, building threat intelligence, etc.)
  • Prior experience implementing and tailoring identity, authentication, and authorization security controls from ISO 27001, SOC 2, or NIST SP 800-53 security control frameworks for confidential workloads.

• Engineering Experience
  • Utilize robust analytical and problem-solving capabilities to confirm our hypotheses using precise data and in-depth root cause investigation.
  • Experience using high-level programming languages (Go, Python) to produce detection-as-code, tools, and automations
  • Experience managing cloud infrastructure as infrastructure-as-code (e.g. Terraform, CloudFormation, ARM, Pulumi, Helm)
  • Deliver high quality PRs daily using modern software engineering development and automation tools like Git and CI/CD pipelines (i.e. Jenkins, GitHub Actions) 

• Other 
• Deliver quality and velocity of contributions using DevOps principles
• Relentless desire to automate the mundane to focus on solving the harder problems
• Experienced engineer who can put out fires under pressure when things go wrong in production environments and address the root causes of those fires for the future
• Has knowledge of a variety of modern backend software frameworks and the versatility to learn new tools and languages 

About Tanium 

Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its converged endpoint management (XEM) platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty™, visitwww.tanium.comand follow us onLinkedIn andX. 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

What you’ll get

The annual base salary range for this full-time position is $115,000 to $350,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

For more information on how Tanium processes your personal data, please see our Privacy Policy