Job Description

In this role, you’ll work directly with our customers to implement, configure, provide training, and deliver use-case consulting. You’ll represent Dynatrace as a trusted adviser, guiding customers along their digital transformation journeys. You’ll have the opportunity to learn new technologies while using your existing knowledge of web applications.

Ideally you have a background in technology with an application focus and are a natural problem solver who likes a variety of challenges. The Dynatrace Platform touches multiple groups, making this a visible position within our customers. It helps to be personable and outgoing because you’ll be right in the middle of things, having regular interactions with developers, architects, business analysts, and line-of-business executives. You’ll be the direct cause of “wow!” experiences at our customers.

• Define and deliver education sessions focused on Dynatrace solutions in our customers’ environments
• Consult with customers to understand, and then meet, their business and technical goals
• Install, configure, and troubleshoot Dynatrace products
• Serve as subject matter expert on Dynatrace techniques and best practices, combining product expertise with your skills and knowledge
• Identify key “Business Modeling” integration opportunities, especially around reporting, alerting, dashboards, SLAs, etc.
• Analyze performance data and assist with performance troubleshooting / tuning of customer applications, architecture, and practices
• Use Dynatrace products to find and point out obvious application performance problems and other low-hanging fruit for those great “aha!” moments
• Participate in project scoping
• Build relationships that support the successful adoption and integration of Dynatrace products throughout the application lifecycle
• Partner with the sales team as needed in presales technical sessions
• Recommend complementary products or product features to meet customer goals

Qualifications

Required Skills:

• Undergraduate or graduate degree in Computer Science, Computer Information Systems, or a related technical discipline, or equivalent work experience
• 2-3+ years hands-on design and programming in some object-oriented language, preferably in a Java or .NET environment, preferably on medium-to-large online systems. This is not a programming position, but our team routinely works with customer developers and architects and must have these skills to be credible. Appropriate university-level programming coursework may be acceptable
• 2-3+ years consulting, presales, or support experience with application-focused software requiring interactions outside of the data center (other APM tools; large, packaged apps; not simply infrastructure)
• Architectural understanding of either the JEE or .NET platform and how it works, and a self-directed willingness to learn about other platform and “new stack” technologies such as PHP, node.js, Docker, etc.
• Experience with data presentation via charts and dashboards
• Understanding of code- and container-level performance tuning, troubleshooting, and architecture best practices in large multi-tier and SOA-based applications
• Proven problem-solving nature, with an engaged, self-motivated, can-do attitude
• Comfortable doing common Windows and Linux administration, and with Linux/UNIX command line
• Comfortable creating and maintaining personal virtual machines (Windows and Linux guest OSes) with products such VMWare Workstation, Parallels, or VirtualBox
• Excellent verbal and written English or regional communication skills and attention to detail

 Desired Experience:          

• 3+ years consulting experience with Dynatrace technology consulting
• Dynatrace Professional certifications
• Prior classroom or formal training experience
• Prior senior-level development experience in Java, .NET, or PHP environments
• Experience in DevOps, CI, and CD
• Experience in a major vertical such as Finance, eCommerce/Retail, Insurance
• Performance tuning in other application tiers (Database, Network, Storage, etc)

Current knowledge of and certifications in “new stack”, cloud, big data, and other key technologies (AWS, GCP, Azure, PCF, OpenShift, Docker, Kubernetes, SNOW, Splunk)

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Job Description

• Constantly go above and beyond to serve our customers and be a shining, standard-setting example of our Core Values 

• Triage, diagnose, and provide solutions to most complex configuration issues with Dynatrace solutions and non-Dynatrace integrations 

• Strategize on the overall technical objectives and long-term goals of the team 

• Provide advice and guidance as the subject matter expert to ensure successful ongoing usage, adoption of the product, and foster growth of the customer’s footprint 

• Be the customer’s advocate by knowing their goals and use cases, then suggesting process improvements, product adoption, configuration, and additional features to meet their requirements 

• Provide web-based training to user groups to support organizational adoption 

• Undertake discovery and education activities to identify opportunities for Dynatrace usage across organizational functions and processes 

• Providing coaching to CSE’s to help them grow in their technical knowledge and personally 

• Function as a frontline technical resource for “best practice” and informal customer questions 

• Engage with customer support as a customer advocate to ensure speedy resolution of customer issues 

• Engage with Product management as the customer advocate on product roadmap discussions 

• Participate and prepare for Monthly and Quarterly Business Reviews with customers 

• Maintain current functional and technical knowledge of Dynatrace products and services 

• Help to document best practices in developing and using Dynatrace 

• Partner with support engineers, PM, and R&D to help customers and account teams to speed resolution. Help communicate, escalate and advocate on behalf of the customer  

• Provide insights, advice, and ‘street credibility’ with technical teams to understand technical issues and possible workarounds 

• Help customers and account teams to understand support ticket trends/themes to be used to develop success plans, enablement advice, etc.  

• Have deep understanding of customers’ infrastructure, architecture, and business/regulatory requirements to speed up resolution 

Qualifications

• Education: Bachelor's degree in Computer Science, Information Technology, or equivalent work experience   

• Work experience 4+ years of experience 

• Experience working with large enterprise customers, including executive leadership 

• Demonstrated ability in leadership, mentorship, and organizational behavior 

• A track record of going above and beyond for your team and customers 

• Ability to manage executive relationships and discussions (VP/CxO) 

• Must have exceptional English and French written and verbal communications skills, as well as organizational and teamwork skills, and the ability to act fast and responsibly ;

• Impeccable time management skills and an ability to self-direct 

• Demonstrated experience being a Subject Matter Expert (SME) for Dynatrace technologies, methodologies, frameworks, and 3rd party technologies related to Dynatrace  

• Willingness to learn new technologies and resolve complex technical issues 

• Professional Level Dynatrace certification (or get certification within six months) 

• Two or more industry-relevant Associate Level certifications (AWS, Azure, k8s, …) 

• Strong technical understanding and experience in SaaS industry 

• Knowledge and experience with one or more of the following technologies related to Dynatrace:   

• Cloud/new stack technologies such as OpenStack, OpenShift, AWS, Azure, Google Cloud, Cloud Foundry, Kubernetes, SAP, etc.   
• Web and application server technologies such as Apache, IIS, WebSphere, WebLogic, and JBoss   
• Server/Server-side technologies such as Java Servlets, PHP, HTML, CSS, JavaScript, and Ajax   
• Mobile application technologies such as iOS and Android Webkit   
• DevOps toolchain applications such as Ansible, Jenkins, Chef, Puppet, etc. 
• CMDB/ITSM Technologies/platforms such as ServiceNow and BMC 
• Must be customer service oriented and believe in teamwork, collaboration, adaptability & Initiative 
• Demonstrable success in thinking strategically and executing tactically while providing consistent and high customer satisfaction and retention levels in a fast-paced environment 

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Job Description

What’s the role?

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines
• Excellent communication and presentation skills, with the ability to communicate technical value into business value
• Previous 3 – 5 years of experience with observability or application performance management technologies and techniques
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable
• Must be able to travel up to 30% of the time

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs
• Present Dynatrace’s vision to our customers C-suite executives
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach)

Position might be filled at a higher level based on candidate experience.

Qualifications

Minimum Requirements:

• Working in, or have, the observability space.
• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 3+  years of experience within the observability space.

Preferred Requirements:

• Worked with Dynatrace
• Experience with web technologies such as HTML, CSS, and JavaScript
• Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database
• Advance knowledge of Operating Systems (OS) including Windows and Linux
• Experience with DevOps or Site Reliability Engineering practices
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines
• Experience with automation like Ansible, Puppet, Terraform, etc.

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Job Description

Your Career

The Prisma Cloud Solutions Architect is our authority in Amazon Web Services (AWS), Microsoft Azure, Google Cloud (GCP) and other public cloud environments. You are the “go to” resource for customer interactions that exceed standard systems engineering support requirements.

You will be tasked with bringing the benefits of Prisma Cloud, the industry’s only comprehensive Cloud Native Security Platform, to customers in the UK. Prisma Cloud integrates capabilities from the world’s most innovative security startups and delivers them on an enhanced platform to provide market-leading functionality across all our individual modules. From container security to threat detection to web application and API security, security teams benefit from best-in-class protection.

The Prisma Cloud Solutions Architect role is a technical role that directly supports sales delivery of quota. You will be measured by your expertise and your ability to lead to customer successes. There is also a requirement for close interaction with Product Management teams, Consulting Engineering teams to ensure that we continue to out-innovate our competition.

Your Impact

• Present and position the Prisma Cloud platform’s benefits and unique differentiators to customers at all levels in the customer including engineering team members whether they be in the security team, DevOps, application developers, cloud infrastructure owners or the Governance Risk and Compliance (GRC) team or the CISO, CTO or CIO 
• Lead conversations about industry trends and emerging changes to the security landscape in respect to cloud native deployments
• Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative
• Lead and support customer demonstrations that showcase our unique value ultimately proving value as early as possible in the sales lifecycle
• Help customers adopt the Prisma Cloud platform, a cloud security offering from Palo Alto Networks
• Be the technical voice of sales for all things related to security and compliance in cloud native applications deployment on premises or in the Public Cloud (Alicloud, AWS, Azure, Oracle and GCP)
• Be an evangelist and importantly a Trusted Advisor to customers helping them to further bring Security, DevOps, and SecOps together (DevSecOps)
• Write code/scripts as needed or be able to learn if you don’t
• Run Proof-of-Value (POVs) to ensure the customers’ requirements are met in alignment with their vision of success and exceeded where possible thanks to Prisma Cloud’s Cloud-Native Security Platform 
• Work with product management, customer success, technical marketing and R&D to build requirements,product features and technical solutions  for our customers and provide feedback from customers as well as delivering product future insights for customers
• Provide design consultation and standard methodology mentorship for rollout, implementation, and policy conversion during the pre-sales process for strategic opportunities
• Assist the Channel Systems Engineers with partner enablement and lead generation activities
• Help develop relationships with Born-in-Cloud (BiC) partners who will are essential when working with our transformative customers
• Work with Prisma Cloud Technical Sales Managers to build strategic technical short term & long term plans for their target identified accounts
• Develop methods to acquire new customers and nurture existing customers expanding and transforming with Prisma Cloud

Qualifications

Your Experience

• 3+ years experience in a customer facing role in solution architecture or pre-sales
• Proven hands-on experience of public cloud, containers (Kubernetes preferred), DevOps 
• Demonstrable experience in securing applications deployed using cloud native compute and deployment services - Helping customers achieve industry and regulatory compliance in addition to some experience of implementing standards such as the NIST 800-190, CIS Benchmarks for Kubernetes, Docker and Linux - CIS benchmarks for AWS, Azure, GCP including GKE are also desired as well as NIST 800-53, NIST 800-171, NIST CSF and SOC
• Experience of building or at least modifying container orchestrator YAML deployments
• Experience of working with IaC (Infrastructure as Code) solutions such as Terraform, CloudFormation or ARM templates is desirable
• Experience of working with customers, demonstrating strong communication and problem solving skills

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     Title– Cloud Engineer  

     Position – Contract (6+ Months)

     Location– Hybrid/Raleigh, NC

     Rate -$Open (Best Possible)

• Bachelor’s degree in Computer Science or equivalent combination of relevant education, training and experience.
• Responsible for developing and implementing cloud infrastructure architectures.
• Experience with establishing cloud strategy and architecture at an enterprise level.
• 7+ years in Infrastructure Cloud Infrastructure and Software Engineering.
• Experience with the IAC (Infrastructure as Code) implementation and automation
• Deep understanding of Azure (preferred) and/ or AWS experience is required.
• Strong knowledge of various aspects of CI/CD practices: Infrastructure Automation, Application Build and Deployment Automation using various leading tools.
• Understanding of Docker/Kubernetes for managing container-based images, their deployment via Kubernetes base.
  

Note: If interested please send your updated resume and include your rate requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us.

We look forward to hearing from you at the earliest!

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We're Plentific, the world’s leading real-time property solution, and we're looking for top talent to join our ambitious team. We’re a global company, headquartered in London, and operating across the United Kingdom, Germany and North America.

As a B2B company, we're dedicated to helping landlords, letting agents and property managers streamline operations, unlock revenue, increase tenant satisfaction, and remain compliant through our award-winning SaaS technology platform. We also work with SMEs and large service providers, helping them access more work and grow their businesses.

We're not just any proptech - we're backed by some of the biggest names in the business, including A/O PropTech, Highland Europe, Mubadala, RXR Digital Ventures and Target Global and work with some of the world’s most prominent real estate players.

But we're not just about business - we're also building stronger communities where people can thrive by ensuring the quality and safety of buildings, supporting decarbonisation through our ESG Retrofit Centre of Excellence and championing diversity across the sector through the Women’s Trade Network. We're committed to creating exceptional experiences for our team members, too. Our culture is open and empowering, and we're always looking for passionate, driven individuals to join us on our mission.

So, what's in it for you?

• A fast-paced, friendly, collaborative and hybrid/flexible working environment
• Ample opportunities for career growth and progression
• A multicultural workplace with over 20 nationalities that value diversity, equity, and inclusion
• Prioritisation of well-being with social events, digital learning, career development programs and much more

If you're ready to join a dynamic and innovative team that’s pioneering change in real estate, we'd love to hear from you.

The Role

We’re looking for an experienced frontend engineer to join the engineering team. You’ll be working alongside a highly technical and motivated team and report to one of our Engineering Managers or Engineering Leads. You would be expected to apply fundamental engineering and problem solving skills to solve challenges and bring value to our user base, not just develop code. For people with the right mindset, this frame of mind provides an intellectually stimulating environment. Career progression is key here and there are opportunities to grow and move up our career ladder or transition into management.

The engineering team sits at the centre of everything we do at Plentific and is constantly tackling challenging problems, such as online payments, quoting, invoicing, booking, search / scoring algorithms, ETL, data pipelines, in-app messaging, real-time notifications and fraud prevention. Our frontend engineers mostly work with JavaScript (ES6, React, TypeScript, Node.js) on an increasingly more service-oriented architecture. The rest of the tech stack include Django REST Framework, PostgreSQL, PostGIS, AWS, Amazon Redshift, Kubernetes, Docker, Redis, Celery, Pandas, Numpy, Scrapy, Git, Jenkins, GitHub actions, Elasticsearch, Logstash and lots of raw SQL for analytics. We have a very large but clean code base as we put significant emphasis on design patterns, code readability, testability, maintainability and extendability.

Responsibilities

• Collaborate with designers and product managers to translate wireframes and mockups into pixel-perfect user interfaces.
• Design, develop, and maintain scalable and maintainable frontend applications using modern JavaScript frameworks and libraries.
• Optimise frontend performance and ensure a seamless user experience across different devices and browsers.
• Write clean, well-tested, and efficient code that adheres to best practices and coding standards.
• Participate in code reviews
• Review, maintain and refactor existing code to meet the requirements for improved or new features
• Mentor junior developers and contribute to team growth and development.
• Write technical documentation of code, algorithms and APIs
• Identify, evaluate and communicate frontend best practices
• Stay up-to-date with the latest frontend technologies and trends.

• Expert level knowledge of JavaScript (ES6, TypeScript), HTML and CSS
• 5+ years commercial React experience
• Strong knowledge in computer science fundamentals and JavaScript design patterns 
• Excellent problem-solving and debugging skills.
• Good understanding of UI/UX/accessibility best practices and considerations
• Familiarity with modern build tools and development workflows (Webpack, Git, CI/CD).
• Passion for writing clean, modular, well-commented, readable and reusable code
• Ability to think out of the box with a can-do attitude to get things done efficiently
• Excellent communication and collaboration skills with ability to articulate technical concepts in plain English

As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here’s what we offer:

• A competitive compensation package
• 25 days annual holiday
• Flexible working environment including the option to work abroad
• Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP
• Enhanced parental leave
• Life insurance (4x salary)
• Employee assistance program
• Company volunteering day and charity salary sacrifice scheme
• Learning management system powered by Udemy
• Referral bonus and charity donation if someone you introduce joins the company
• Season ticket loan, Cycle to work, Electric vehicle and Techscheme programs
• Pension scheme
• Work abroad scheme
• Company-sponsored lunches, dinners and social gatherings
• Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.

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Description du poste

À votre arrivée, vous rejoignez notre équipe Data Services de Forvis Mazars, constituée de plus de 60 consultants spécialistes de la data, répartis sur 2 hubs (Paris La Défense, New York). Nous couvrons l’ensemble de la chaîne de valeur de la donnée : Data Strategy et qualification de cas d’usage, Gouvernance et qualité des données, Data Visualisation, Data Science, Data Engineering et Data Architecture. Notre histoire commence avec une petite équipe dédiée à Paris La Défense, qui s’est rapidement étendue à New York, reflétant notre croissance et notre ambition internationale. Nous croyons fermement que le Data Engineering est la pierre angulaire de cette industrie, et nous mobilisons une stack technologique riche et variée pour servir nos clients.

Après une phase de formation à nos méthodes et outils, vous intervenez sur des missions de Data Engineering sur un portefeuille de clients du CAC40 et SBF120, en France et à l’international :

• Vous intervenez sur l’amélioration de la performance opérationnelle de nos clients au travers de l’exploitation et la valorisation de données sur des cas d’usage métier concrets (stratégie, marketing et vente, R&D, finance, RSE, etc.).
• Vous animez le développement de bout en bout de flux de données, de l’extraction/transformation jusqu’à leur consommation (API, BI/Visualisation..)
• Vous proposez et mettez en œuvre le déploiement et l’intégration continus de pipelines sur plusieurs paradigmes : serverless cloud (AWS Lambdas, Azure Functions, GC Functions, Kubernetes) ou cloud privé (OpenNebula, CloudStack, CephFS).

Pourquoi rejoindre l’aventure ?

• Accompagnement par des experts : Nos Associés en charge de l’équipe Data Services possèdent une expertise rare, notamment en MLOps (CI/CD opérationnelle depuis 2013). Ils participent activement aux projets les plus innovants du cabinet et à la création de start-up technologiques acquises par Mazars. Cet environnement exigeant et formateur vous propulsera au sommet des bonnes pratiques en coding et en opérations, garantissant un delivery projet de qualité.
• Autonomie et ambition : Vous évoluerez dans un écosystème jeune, dynamique et responsabilisant, avec de fortes ambitions de croissance. Impliquez-vous dans le développement du Lab Mazars et contribuez à la construction de notre offre de service en conseil data.
• Hacking spirit : Nous valorisons une veille technologique constante, à la pointe des technologies open-source les plus performantes. Nos consultants se forment en permanence pour élargir leur socle de compétences.
• Cabinet international : Rejoindre Forvis Mazars, c’est intégrer un cabinet aux dimensions internationales et bénéficier d’opportunités de carrière variées : bootcamp data, learning center de pointe (Forvis Mazars Academy, LinkedIn Learning, etc.) et mobilités internationales.
• Partagez avec nous la fierté d’apporter des solutions pertinentes à nos clients. Vous vous surpasserez sur des sujets techniques variés et ambitieux, au sein d’une équipe humaine et bienveillante !

Qualifications

Nous recherchons des candidats passionnés par la data, stagiaire de fin d'études avec une formation Bac+5 (école d’ingénieur ou 3ème cycle dans un domaine connexe à la data). Vous avez montré un intérêt pour le développement applicatif intégrant une composante Data à travers des stages, cours ou projets personnels.

Compétences requises :

• Langages de programmation analytique (Python, R, Haskell, Rust, etc.)
• Couches de persistance (MySQL, MongoDB, ElasticSearch, S3, Neo4j)
• Expérience avec Linux (Ubuntu, Debian, CentOS) et systèmes de contrôle de version (Git)
• Familiarité avec les chaînes d’intégration continue

Compétences supplémentaires appréciées :

• Qualité logicielle et DevOps (GitLab, Ansible, Docker, Terraform)
• Interaction avec des équipes fullstack (RestAPI, VueJS, ReactNative)
• Expérience avec des fournisseurs de cloud (Azure, AWS, GCP)
• Chaîne d’analyse prédictive (scikit-learn, TensorFlow)
• Outils de Business Intelligence (Power BI, Qlik, Tableau)

Vous êtes curieux(se), autonome, entreprenant(e) et faites preuve d’initiatives. Vous maîtrisez l’anglais oral et écrit.

Vous serez basé(e) à Paris, avec des déplacements possibles en province et à l’étranger.

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Job Description

We are seeking an Application Support Specialist to join our QAD, Redzone team in India. Looking forA technologist who loves a fast-paced team environment, frequent customer communication, and solving customer problems.

Note: For the first six months, this role will require supporting EMEA hours, after which it will transition to a APAC shift starting 6.30 am to 3.30 pm IST. As we are a global organization, there may be times when flexibility with working hours is expected.

Role Overview:

• Provide patience, empathy, and a customer-centric approach to handling support requests.
• Provide timely and accurate troubleshooting for both hardware and software issues
• Interact with end-users via Google Meet, email, or chat to help resolve their technical issues
• Manage and record all technical issues and resolutions using Intercom.
• Take ownership of customer issues reported and see problems through to resolution
• Prioritize and manage many customers and issues at one time
• Apply troubleshooting techniques before escalating issues
• Monitor health of customer environments and proactively tackle issues
• Analyze records and logs to spot underlying trends and potential issues
• Work alongside Engineering team to learn and stay current on new technologies for the infrastructure
• Celebrate team-based goals for best-in-class SLA and CSAT metrics.

Qualifications

• Minimum Bachelor’s degree required

• 3 to 5 years experience in Application Support, Technical Support and BI Support. 

• Required Skills

1. Expert user in iOS
2. Basic knowledge of manufacturing processes and quality control
3. Clear and concise communication for technical and non-technical audiences

• Desired Skills

1. Database Knowledge - ODBC connections- SQL Reporting Services
2. Cloud AWS – features, abilities, considerations - Kubernetes Containers
3. Intercom or similar Help Desk ticketing system
4. Software – GitHub, Slack, Google Meet, or similar communication tools
5. Controls & Automation – Working Knowledge of Sensors, Manufacturing Equipment, and PLCs
6. ITIL Framework Knowledge (incident management, problem management, change management)

• Exemplary communications, organizational, and interpersonal skills

• Self-motivated and able to maintain high productivity and focus in an unsupervised work environment

• Fully proficient in English

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Description

Site Reliability Engineer 

Mumbai, India

 

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 22,000+ customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:

 Invested Relationships

 Fiscal Prudence

 Candid Conversations

 

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.

Right now, we are looking for a Site Reliability Engineer. You will be ensuring reliability for large-scale software - we’re talking 22k+ customers, over 6000 instances across geo-distributed Data Centers and Cloud providers, as well as an average of 2k API requests per second as per New Relic. People who own their work from start to finish are integral to Egnyte’s success. Our engineers are part of the whole process: from design through coding and testing to the deployment and back again for further iterations. We are looking for a mid-level engineer eager to apply software development approaches to operations. You can, and will, touch every infrastructure level depending on the day and the project you are working on.

 

WHAT YOU’LL DO: 

•  Maintain and monitor our environments in a 24/7 rotation system, partial night shift coverage
•  Improve our monitoring systems, identify repetitive tasks
•  Cooperate with international teams
•  Identify performance challenges
•  Document and communicate progress on resolving issues

 

 

YOUR QUALIFICATIONS:

•  Experience in an SRE/SysAdmin/DevOps or equivalent role - at least +4 years
•  Practical experience in managing Linux Operating Systems on the administrative level
•  Solid Monitoring & DevOps skills
•  Practical knowledge of container orchestration (Kubernetes, Docker)
•  Familiarity with at least one of the monitoring tools (e.g. Icinga, Newrelic, Prometheus, Grafana, OpenTSDB)
•  Experience with public cloud services (GCP/AWS/Azure)
•  Coding skills in Python or Golang
•  Ability to work effectively in a globally distributed team structure
•  Drive to grow as a Site Reliability Engineer (we value open-mindedness and a can-do attitude)
•  Troubleshooting skills to hunt down the root causes of issues and persistence in preventing them from happening again
•  Experience handling large numbers of diverse systems with configuration management systems like Puppet, Ansible, Terraform
•  Solid English skills to effectively communicate with other team members (B2 level)

 

 

BONUS SKILLS:

•  Practical Experience using CI/CD tools like Jenkins.
•  Incident management experience 
•  Experience with Linux HA solutions such as HAProxy

 

BENEFITS:

 

•  Competitive salaries
•  Company equity depending on role and level
•  Medical insurance and healthcare benefits for you and your family
•  Fully paid premiums for life insurance
•  Flexible hours and PTO
•  Mental wellness platform subscription
•  Gym reimbursement
•  Childcare reimbursement
•  Group term life insurance

 

COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION:

At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.

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We are looking for a dynamic Mid-Senior Full Stack Engineer to join our team and help us build and enhance backend solutions while improving CI/CD pipelines and standards. In this role, you will have the opportunity to work across a broad range of technologies and be a key contributor in optimizing our platforms for performance, scalability, and reliability. 

As a Full Stack Engineer, you will work on both the backend and frontend, contributing to the development and deployment of applications while ensuring that best practices for CI/CD, security, and scalability are in place. You’ll be part of a collaborative team, utilizing cutting-edge technology in AWS, Kubernetes, React Native, and more. 

This is a remote role, with occasional travel to our NYC headquarters for team events and collaboration. 

What You’ll Do 

• Develop, maintain, and optimize full-stack applications using technologies like Node.js, Next.js, React Native, ASP.NET, and more. 
• Improve and manage CI/CD pipelines and standards, leveraging GitHub, Docker, Kubernetes (EKS), and AWS services (ECR, S3). 
• Implement backend solutions using gRPC, Kafka, Elasticsearch, Redis, and EventStore. 
• Collaborate with cross-functional teams to define architecture, improve performance, and scale applications. 
• Develop efficient, reusable, and reliable code across the stack, adhering to best practices for security and performance. 
• Ensure smooth integration of front-end components (React, Redux, RxJS, jQuery) with backend services. 
• Automate deployment processes and work with DevOps to continuously improve the infrastructure. 
• Troubleshoot and debug applications, identifying and resolving issues in both the frontend and backend. 
• Stay up-to-date with industry trends, bringing innovative solutions to the table. 

• Bachelor’s degree in Computer Science, Software Engineering, or a related field. 
• 4+ years of experience as a Full Stack Engineer, working with both frontend and backend technologies. 
• Strong proficiency in backend technologies like Node.js, ASP.NET, Kafka, gRPC, and Docker. 
• Experience with frontend frameworks and libraries, including React, Redux, Next.js, and JavaScript (TypeScript preferred).
• Hands-on experience with CI/CD pipelines and tools such as GitHub, Docker, and AWS (EKS, ECR, S3). 
• Experience working with databases such as Elasticsearch, Redis, and EventStore. 
• Proficiency in programming languages like JavaScript, TypeScript, C#, Java, and PHP. 
• Familiarity with infrastructure as code and containerization using Kubernetes. 
• Solid understanding of API development, including REST and gRPC. 
• Excellent problem-solving skills, with the ability to troubleshoot complex systems. 
• Strong communication skills, with the ability to collaborate across teams and contribute to the success of the project. 

Nice to Have 

• Experience with React Native for mobile application development. 
• Knowledge of Keycloak for identity and access management. 
• Familiarity with cloud-based microservices architecture and serverless technologies. 
• Experience with additional libraries like Lodash, jQuery, and RxJS. 

At Fluent, we like what we do and we like who we do it with. Our team is a tight-knit crew of go-getters; we love to celebrate our successes! In addition we offer a fully stocked kitchen, catered breakfast and lunch, and our office manager keeps the calendar stocked with activity-filled events. When we’re not eating, working out, or planning parties, Fluent folks can be found participating in recreational sports leagues, networking with She Runs It, and bonding across teams during quarterly outings to baseball games, fancy dinners, and pizza-making classes. And we have all the practical benefits, too…

• Competitive compensation
• Ample career and professional growth opportunities
• New Headquarters with an open floor plan to drive collaboration
• Health, dental, and vision insurance
• Pre-tax savings plans and transit/parking programs
• 401K with competitive employer match
• Volunteer and philanthropic activities throughout the year
• Educational and social events
• The amazing opportunity to work for a high-flying performance marketing company!

Salary Range: $140,000 to $160,000 - The base salary range represents the low and high end of the Fluent salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance.

Fluent participates in the E-Verify Program. As a participating employer, Fluent, LLC will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Fluent, LLC follows all federal regulations including those set forth by The Office of Special Counsel for Immigration-Related Unfair Employment Practices (OSC). The OSC enforces the anti-discrimination provision (§ 274B) of the Immigration and Nationality Act (INA), 8 U.S.C. § 1324b.

See more jobs at Fluent

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We are looking for a skilled Senior Backend Engineer to join our team, where you will be responsible for building and maintaining the core backend systems that power our platform. Our primary backend language is .NET/C#, and we are looking for someone who is passionate about developing scalable, reliable, and efficient backend services. 

As a Senior Backend Engineer, you will collaborate closely with frontend engineers, DevOps, and product teams to ensure seamless integration and delivery of new features. You’ll take ownership of backend services, including APIs, microservices, and database design, while implementing best practices for performance, security, and scalability. This position is fully remote with occasional travel to our NYC office for team collaboration and events. 

What You’ll Do 

• Design, develop, and maintain backend services and APIs using .NET and C#. 
• Architect and implement microservices, ensuring scalability and performance across our platform. 
• Collaborate with frontend and DevOps teams to ensure seamless deployment and integration with existing systems. 
• Write clean, efficient, and testable code, following best practices for backend development, including SOLID principles and design patterns.
• Optimize existing services for performance, reliability, and scalability, utilizing caching strategies, efficient database queries, and more.
• Build and manage database structures using technologies like Elasticsearch, Redis, and EventStore.
• Implement robust monitoring, logging, and alerting solutions to maintain high availability and observability of services.
• Work with DevOps teams to streamline the CI/CD pipelines for backend services, leveraging tools like Docker, Kubernetes, and AWS services.
• Troubleshoot and resolve complex issues in production, ensuring minimal downtime and impact on users. 
• Stay current on industry trends and emerging technologies, bringing innovative solutions to the team. 

• Bachelor’s degree in Computer Science, Software Engineering, or a related field. 
• 5+ years of professional experience as a backend engineer, with a strong focus on .NET and C# development. 
• Proven experience designing and implementing RESTful APIs and microservices architectures. 
• Strong understanding of database technologies, including Elasticsearch, Redis, and EventStore. 
• Hands-on experience with CI/CD pipelines, containerization (Docker, Kubernetes), and cloud services (AWS preferred). 
• Strong understanding of object-oriented programming (OOP) principles and software design patterns. 
• Familiarity with message queuing and streaming technologies (e.g., Kafka, gRPC). 
• Excellent problem-solving skills, with the ability to debug and resolve complex production issues. 
• Experience with version control systems (Git) and Agile methodologies. 
• Excellent communication and teamwork skills, with a focus on collaboration across teams. 

Nice to Have 

• Experience with additional backend technologies like Node.js or Python. 
• Familiarity with frontend development, specifically React or Next.js, for better collaboration with the frontend team. 
• Knowledge of serverless architectures and event-driven design. 
• Experience with caching solutions (e.g., Redis, Memcached). 

At Fluent, we like what we do and we like who we do it with. Our team is a tight-knit crew of go-getters; we love to celebrate our successes! In addition we offer a fully stocked kitchen, catered breakfast and lunch, and our office manager keeps the calendar stocked with activity-filled events. When we’re not eating, working out, or planning parties, Fluent folks can be found participating in recreational sports leagues, networking with She Runs It, and bonding across teams during quarterly outings to baseball games, fancy dinners, and pizza-making classes. And we have all the practical benefits, too…

• Competitive compensation
• Ample career and professional growth opportunities
• New Headquarters with an open floor plan to drive collaboration
• Health, dental, and vision insurance
• Pre-tax savings plans and transit/parking programs
• 401K with competitive employer match
• Volunteer and philanthropic activities throughout the year
• Educational and social events
• The amazing opportunity to work for a high-flying performance marketing company!

Salary Range: $165,000 to $190,000 - The base salary range represents the low and high end of the Fluent salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance.

Fluent participates in the E-Verify Program. As a participating employer, Fluent, LLC will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Fluent, LLC follows all federal regulations including those set forth by The Office of Special Counsel for Immigration-Related Unfair Employment Practices (OSC). The OSC enforces the anti-discrimination provision (§ 274B) of the Immigration and Nationality Act (INA), 8 U.S.C. § 1324b.

See more jobs at Fluent

Apply for this job

We are looking for a dynamic Mid-Senior Full Stack Engineer to join our team and help us build and enhance backend solutions while improving CI/CD pipelines and standards. In this role, you will have the opportunity to work across a broad range of technologies and be a key contributor in optimizing our platforms for performance, scalability, and reliability. 

As a Full Stack Engineer, you will work on both the backend and frontend, contributing to the development and deployment of applications while ensuring that best practices for CI/CD, security, and scalability are in place. You’ll be part of a collaborative team, utilizing cutting-edge technology in AWS, Kubernetes, React Native, and more. 

This is a remote role, with occasional travel to our NYC headquarters for team events and collaboration. 

What You’ll Do 

• Develop, maintain, and optimize full-stack applications using technologies like Node.js, Next.js, React Native, ASP.NET, and more. 
• Improve and manage CI/CD pipelines and standards, leveraging GitHub, Docker, Kubernetes (EKS), and AWS services (ECR, S3). 
• Implement backend solutions using gRPC, Kafka, Elasticsearch, Redis, and EventStore. 
• Collaborate with cross-functional teams to define architecture, improve performance, and scale applications. 
• Develop efficient, reusable, and reliable code across the stack, adhering to best practices for security and performance. 
• Ensure smooth integration of front-end components (React, Redux, RxJS, jQuery) with backend services. 
• Automate deployment processes and work with DevOps to continuously improve the infrastructure. 
• Troubleshoot and debug applications, identifying and resolving issues in both the frontend and backend. 
• Stay up-to-date with industry trends, bringing innovative solutions to the table. 

• Bachelor’s degree in Computer Science, Software Engineering, or a related field. 
• 4+ years of experience as a Full Stack Engineer, working with both frontend and backend technologies. 
• Strong proficiency in backend technologies like Node.js, ASP.NET, Kafka, gRPC, and Docker. 
• Experience with frontend frameworks and libraries, including React, Redux, Next.js, and JavaScript (TypeScript preferred).
• Hands-on experience with CI/CD pipelines and tools such as GitHub, Docker, and AWS (EKS, ECR, S3). 
• Experience working with databases such as Elasticsearch, Redis, and EventStore. 
• Proficiency in programming languages like JavaScript, TypeScript, C#, Java, and PHP. 
• Familiarity with infrastructure as code and containerization using Kubernetes. 
• Solid understanding of API development, including REST and gRPC. 
• Excellent problem-solving skills, with the ability to troubleshoot complex systems. 
• Strong communication skills, with the ability to collaborate across teams and contribute to the success of the project. 

Nice to Have 

• Experience with React Native for mobile application development. 
• Knowledge of Keycloak for identity and access management. 
• Familiarity with cloud-based microservices architecture and serverless technologies. 
• Experience with additional libraries like Lodash, jQuery, and RxJS. 

At Fluent, we like what we do and we like who we do it with. Our team is a tight-knit crew of go-getters; we love to celebrate our successes! In addition we offer a fully stocked kitchen, catered breakfast and lunch, and our office manager keeps the calendar stocked with activity-filled events. When we’re not eating, working out, or planning parties, Fluent folks can be found participating in recreational sports leagues, networking with She Runs It, and bonding across teams during quarterly outings to baseball games, fancy dinners, and pizza-making classes. And we have all the practical benefits, too…

• Competitive compensation
• Ample career and professional growth opportunities
• New Headquarters with an open floor plan to drive collaboration
• Health, dental, and vision insurance
• Pre-tax savings plans and transit/parking programs
• 401K with competitive employer match
• Volunteer and philanthropic activities throughout the year
• Educational and social events
• The amazing opportunity to work for a high-flying performance marketing company!

Salary Range: $140,000 to $160,000 - The base salary range represents the low and high end of the Fluent salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance.

Fluent participates in the E-Verify Program. As a participating employer, Fluent, LLC will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Fluent, LLC follows all federal regulations including those set forth by The Office of Special Counsel for Immigration-Related Unfair Employment Practices (OSC). The OSC enforces the anti-discrimination provision (§ 274B) of the Immigration and Nationality Act (INA), 8 U.S.C. § 1324b.

See more jobs at Fluent

Apply for this job

We are looking for a skilled Senior Backend Engineer to join our team, where you will be responsible for building and maintaining the core backend systems that power our platform. Our primary backend language is .NET/C#, and we are looking for someone who is passionate about developing scalable, reliable, and efficient backend services. 

As a Senior Backend Engineer, you will collaborate closely with frontend engineers, DevOps, and product teams to ensure seamless integration and delivery of new features. You’ll take ownership of backend services, including APIs, microservices, and database design, while implementing best practices for performance, security, and scalability. This position is fully remote with occasional travel to our NYC office for team collaboration and events. 

What You’ll Do 

• Design, develop, and maintain backend services and APIs using .NET and C#. 
• Architect and implement microservices, ensuring scalability and performance across our platform. 
• Collaborate with frontend and DevOps teams to ensure seamless deployment and integration with existing systems. 
• Write clean, efficient, and testable code, following best practices for backend development, including SOLID principles and design patterns.
• Optimize existing services for performance, reliability, and scalability, utilizing caching strategies, efficient database queries, and more.
• Build and manage database structures using technologies like Elasticsearch, Redis, and EventStore.
• Implement robust monitoring, logging, and alerting solutions to maintain high availability and observability of services.
• Work with DevOps teams to streamline the CI/CD pipelines for backend services, leveraging tools like Docker, Kubernetes, and AWS services.
• Troubleshoot and resolve complex issues in production, ensuring minimal downtime and impact on users. 
• Stay current on industry trends and emerging technologies, bringing innovative solutions to the team. 

• Bachelor’s degree in Computer Science, Software Engineering, or a related field. 
• 5+ years of professional experience as a backend engineer, with a strong focus on .NET and C# development. 
• Proven experience designing and implementing RESTful APIs and microservices architectures. 
• Strong understanding of database technologies, including Elasticsearch, Redis, and EventStore. 
• Hands-on experience with CI/CD pipelines, containerization (Docker, Kubernetes), and cloud services (AWS preferred). 
• Strong understanding of object-oriented programming (OOP) principles and software design patterns. 
• Familiarity with message queuing and streaming technologies (e.g., Kafka, gRPC). 
• Excellent problem-solving skills, with the ability to debug and resolve complex production issues. 
• Experience with version control systems (Git) and Agile methodologies. 
• Excellent communication and teamwork skills, with a focus on collaboration across teams. 

Nice to Have 

• Experience with additional backend technologies like Node.js or Python. 
• Familiarity with frontend development, specifically React or Next.js, for better collaboration with the frontend team. 
• Knowledge of serverless architectures and event-driven design. 
• Experience with caching solutions (e.g., Redis, Memcached). 

At Fluent, we like what we do and we like who we do it with. Our team is a tight-knit crew of go-getters; we love to celebrate our successes! In addition we offer a fully stocked kitchen, catered breakfast and lunch, and our office manager keeps the calendar stocked with activity-filled events. When we’re not eating, working out, or planning parties, Fluent folks can be found participating in recreational sports leagues, networking with She Runs It, and bonding across teams during quarterly outings to baseball games, fancy dinners, and pizza-making classes. And we have all the practical benefits, too…

• Competitive compensation
• Ample career and professional growth opportunities
• New Headquarters with an open floor plan to drive collaboration
• Health, dental, and vision insurance
• Pre-tax savings plans and transit/parking programs
• 401K with competitive employer match
• Volunteer and philanthropic activities throughout the year
• Educational and social events
• The amazing opportunity to work for a high-flying performance marketing company!

Salary Range: $165,000 to $190,000 - The base salary range represents the low and high end of the Fluent salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance.

Fluent participates in the E-Verify Program. As a participating employer, Fluent, LLC will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Fluent, LLC follows all federal regulations including those set forth by The Office of Special Counsel for Immigration-Related Unfair Employment Practices (OSC). The OSC enforces the anti-discrimination provision (§ 274B) of the Immigration and Nationality Act (INA), 8 U.S.C. § 1324b.

See more jobs at Fluent

Apply for this job