How will this role have an impact?

Signify Healthis looking for a Lead Client Success Executive to join our growing team. This person will provide Client Success and Sales strategy and oversight. This role requires a multifaceted approach and is instrumental in fostering the success of our clients and business. The Lead Client Success Executive is at the helm of crafting and executing strategies that result in enduring client relationships, driving revenue growth, and retaining clients. This role will report to our SVP, Client Success.

What will you do?

Client Relationship Management

• Be a trusted advisor to your book of business, developing a collaborative and mutually accountable relationship
• Foster a client-first mindset, and work cross functionally and intentionally to design and execute on custom client experiences and build client loyalty
• Represent the voice of the client through an understanding of end-to-end client needs - influencing the strategic and operational decisions of Signify to drive growth and ensure client retention
• Oversee the Client Success function for assigned client(s), ensuring management of objectives and initiatives, accountability, client retention, growth, and overall well-being of all clients
• Implement, maintain and track KPIs to provide visibility on the performance and health of all client accounts within your care
• Craft and deliver value messaging that articulates how we can increase our impact to the client’s business and demonstrates competency of the dynamics within your owned accounts landscape

Sales Strategy and Revenue Growth:

• Regularly identify new client and existing client growth leads and organize leadership, sales, marketing teams to develop sales approaches
• Build and leverage network outside of current client contacts and current book of business to identify growth opportunities
• Maintain deep knowledge of industry and key players to identify changes that can drive growth
• Lead planning and execution of contracting, upselling (i.e., emerging services/products,), and deal governance
• Create a unified vision for success during presale/client onboarding via discovery and documentation and ensure team achievement of objectives, measuring progress through to completion
• Negotiate, structure, and close deals in partnership with Sales based on the voice of the client and Signify Health’s ability to deliver
• Provide regular updates to the executive team on progress toward sales goals, strategic initiatives, sharing plan to mitigating risks
• Work closely with the team to ensure high quality of RFP proposals. Submit and handle proposals with full ownership and accountability for the opportunity
• Balance opportunity for growth with operational cost to drive profitability

Collaboration and Cross-Functional Coordination:

• Foster a collaborative atmosphere celebrating shared successes and achievement of goals within the team and downstream stakeholders
• Work cross functionally with CS and Sales teams, Operations, Data, Finance, and R&D to monitor performance, form callouts and insights, and share value-driving data with clients

Leadership:

• Ensure team is accountable to job responsibilities throughout the client journey
• Provide training and coaching to the team on the latest sales techniques and tools, client success, and negotiation skills
• Provide guidance, support, and direction to the CS Leads to ensure client satisfaction and maximized revenue
• Be the face of Signify Health by executing excellence in client presentations, engagement, and interactions
• Compliance and adherence to applicable healthcare and security regulations and responsible for staff’s compliance and adherence
• Manage, develop/train, and lead the Client Success team; inspiring, motivating, training, and mentoring: Identify resource needs and hire as needed

We are looking for someone with:

• 15+ years CS and Sales healthcare business experience with Deep industry knowledge of risk adjustment and payors, including how member risk is identified, HEDIS measures, STAR measures, CMS/regulatory requirements
• Extensive contacts and relationships with people in the payor and risk adjustment industry
• A Bachelor’s degree is required; Master’s degree is preferred
• Strong analytics skills to track sales and CS performance, identify trends, and make informed decisions in metric-driven environment
• Experience with complex sales and negotiations, including commanding and convincing presentation capabilities
• Executive Presence: Demonstrated comfort and finesse communicating with senior leadership teams
• Proven time management, prioritization, planning, and organizational skills
• Self-motivated, competitive, and confident with the ability to drive revenue and close deals
• Ability to travel at least 50%
• Salesforce experience required

The base salary hiring range for this position is $122,400 to $221,300. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Chief Technology Officer, SecurityScorecard

About SecurityScorecard 

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. 

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of the World’s Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Evolution Equity Partners, Sequoia Capital, GV and Riverwood Capital. 

Mission

The CTO will play a pivotal role in SecurityScorecard’s growth, serving as the accountable leader for building and scaling a world-class technology organization. This individual will be responsible for driving and executing the technical vison & strategy to deliver highly secure, performant, and scalable solutions. We are looking for a technology leader with a track record of success in complex B2B environments, ideally within cybersecurity or adjacent fields. The CTO will be instrumental in shaping the future of our platform, fostering innovation, and ensuring our technology remains at the forefront of the industry.

Key Responsibilities:

• Strategic Leadership: Define and drive the company’s technology vision, ensuring alignment with business goals and long-term strategy.
• Technology Oversight: Lead and manage a technology organization of approximately 125 professionals, including 80+ software engineers. Provide guidance and mentorship to team leaders across engineering, architecture, data science, CISO, and threat research.
• Big Data Infrastructure: Develop and maintain a highly secure, scalable, and efficient big data infrastructure tailored for complex B2B environments. Prioritize fault tolerance, performance, and security.
• Collaboration with CPO: Work closely with the Chief Product Officer and the executive team to plan and execute SecurityScorecard’s roadmap.
• Security Focus: Oversee the company's cybersecurity initiatives, ensuring best-in-class practices are integrated into every layer of the tech stack. Provide leadership in threat research and intelligence.
• Innovation & Execution: Foster a culture of continuous improvement, innovation, and excellence in execution. Champion the adoption of new technologies and best practices to maintain SecurityScorecard’s leadership in the market.
• Stakeholder Engagement: Act as a key technology advocate within the company and with external stakeholders. Communicate complex technical concepts clearly to non-technical audiences, including board members and customers.
• Data Science and AI: Lead the integration of advanced data science and AI capabilities into the company’s products and services, driving innovation and leveraging data-driven insights to enhance decision-making and product functionality.
• Culture Carrier: Embody and promote SecurityScorecard’s values of bias to action, solutions focused, resilience, customer obsessed, OneScorecard), setting the tone for a positive, inclusive, and high-performance culture across the technology teams. Act as a role model in driving accountability, collaboration, and a commitment to excellence.

Qualifications:

• Extensive experience as a CTO, SVP of Engineering, or a similar senior leadership role, ideally within the cybersecurity, B2B SaaS, or big data domains.
• Strong track record in building and scaling highly secure, fault-tolerant, and performant big data infrastructure with significant complexity.
• Deep technical expertise in software engineering, architecture, data science, AI, and cybersecurity.
• Exceptional leadership skills managing large remote teams (100+), including software engineers and technical experts across various domains.
• Collaborative approach with a history of working closely with product and executive leadership to align technology with business strategy.
• Excellent communication skills with the ability to articulate technical vision and strategy to diverse audiences.

Key Attributes

• Visionary Leader: Capable of setting a clear technical vision and driving strategic initiatives that align with company goals. Thinks ahead and anticipates future technology trends and needs.
• Execution-Oriented: Highly focused on delivering results, with an internal drive to build, scale, and optimize technology infrastructure that meets the demands of a complex, data-driven B2B environment.
• Bias to Action: Proactively seeks solutions with a sense of urgency, addressing challenges head-on and driving projects forward without waiting for others to step in.
• Operational Excellence: Strong emphasis on operational rigor, with a methodical approach to managing large-scale engineering, architecture, and data science teams. Skilled in optimizing processes for maximum efficiency.
• Driving Accountability:Holds self and team accountable for commitments, results, and high performance. Instills a culture of ownership and accountability, ensuring that goals are met and standards are maintained.
• Collaborative Mindset: Works effectively across functions, fostering partnerships with Product, Security, and other key teams to ensure seamless execution of the technology roadmap.
• Team Builder: Exceptional at hiring, developing, and scaling high-performing remote teams. Has a strong playbook for attracting top talent and building a cohesive, innovative technology organization.
• Strategic Thinker: Balances day-to-day execution with long-term strategic planning. Comfortable navigating complex decisions and setting priorities that drive company-wide impact.
• Technical Depth and Breadth: Deep understanding of software engineering, cybersecurity, big data, and emerging technologies, with the ability to dive deep when necessary.
• High Standards: Sets and expects a high bar for quality, performance, and security across all technology initiatives.
• Growth Mindset: Open to new ideas and diverse perspectives, constantly seeking ways to improve and innovate within the technology landscape.
• Effective Communicator: Articulates technical vision and strategy clearly to stakeholders at all levels, including non-technical audiences, ensuring alignment and understanding.
• Analytical Problem Solver: Strong analytical skills to assess complex technical challenges and deliver innovative, creative solutions.

Benefits:

Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

The estimated base salary range for this position is $200,000 - 300,000. Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits. 

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. 

SecurityScorecard does not accept unsolicited resumes from employment agencies.  Please note that we do not provide immigration sponsorship for this position.   #LI-DNI

Hi, we're Oscar. We're hiring a Associate, Affordability to join our Clinical Review team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

The Associate, UM Affordability works cross functionally with Oscar stakeholders and representing the needs and interests of the department in company wide initiatives. You will manage the scoping and execution of Utilization Management Affordability initiatives. You will project manage individual Affordability initiatives end-to-end, driving engagement and accountability across all stakeholders to the successful execution of the initiatives. We ask that you project management, implementation and communication skills with an ability to work across disparate initiatives and stakeholders at the same time.

You will report to the Senior Medical Director.

Work Location:

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission.

If you live within commutable distance to our New York City office (in Hudson Square), our Tempe office (off the 101 at University Dr), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.

You must reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

Pay Transparency:

The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $98,400 - $129,150 per year. The base pay for this role in all other locations is: $88,560 - $116,235 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities

• Leads the end-to-end management of cross-functional implementations/projects, including project plan creation, stakeholder engagement, managing cross-functional relationships to drive collaboration, edge case mitigation, and on-time completion. 
• Evaluates overall departmental performance by creating, gathering, analyzing and interpreting data and metrics as well as assisting in development of departmental metrics and implementation of mitigation strategies
• Collaboratively works with all relevant internal and external stakeholder groups to formulate proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives 
• Mentors team members and promotes colleagues’ growth and professional development
• Compliance with all applicable laws and regulations 
• Other duties as assigned

Qualifications

• 3+ years of experience in program management
• 2+ years of experience in delivering projects / programs independently and within a team environment

Bonus Points

• Experience using data and metrics to drive improvements in programs  
• Experience / background in a fast-paced operations environment 
• Successfully executed enterprise-wide initiatives: defined project plans, coordinated resources, managed implementation activities, and developed all processes associated with program rollout and ongoing support
• Certified Medical Coder, with CPC or similar certification
• Master’s Degree
• PMP Certifications or Program Management Certifications
• Lean/Six Sigma Certifications
• Healthcare experience (Health Insurance, Health Systems, or Healthcare Consulting))

What you’ll do

In a few words…

Abarca is igniting a revolution in healthcare.  We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning…

The Data Architect is responsible for designing, implementing, and overseeing an enterprise-wide data architecture that aligns with the organization's data strategy and goals. This role involves collaborating with internal teams, stakeholders, and leadership to manage data solutions across multiple platforms and ensure data quality, integrity, and security. The Data Architect will lead efforts to implement data-driven solutions, streamline data management processes, and support the organization in evolving its data architecture, including future initiatives like data mesh, data fabric, and graph databases.

The fundamentals for the job…

• Coordinate with internal teams to support clients, data users, and key stakeholders to develop and achieve long-term objectives for data architecture.
• Design short-term solutions to achieve project goals and create a data roadmap for management.
• Determine procedures for identifying and collecting required data, validating processes, and recommending improvements to corporate data.
• Oversee and monitor frameworks that manage data across the organization, ensuring data quality and integrity.
• Support the Product and Data Management Team in applying methodologies that adhere to required data standards.
• Administer mapping of all data sources and data movement, analyzing them to ensure appropriate quality. 
• Collaborate with project supervisors and business leaders to manage enterprise data projects.
• Manage data-related problems such as system configuration and integration on multiple platforms.
• Provide training to staff on data management, improving operational efficiency.
• Develop key metrics for data quality tests, ensuring data architecture integrity.
• Prepare and maintain documentation for data architecture, ensuring knowledge on large data structures.
• Analyze information flow and recommend appropriate technologies to support business processes.

What we expect of you 

The bold requirements…

• Bachelor’s Degree or Master’s Degree in Engineering, Business or a related area (In lieu of a degree, equivalent, relevant work experience may be considered.)
• 8+ years of experience implementing large-scale data solutions, particularly in healthcare and pharmacy data domains.
• Deep knowledge and experience with data architecture, management strategies, including data profiling, cleansing, and conversion.
• Strong leadership and stakeholder engagement skills with excellent oral communication, presentation, and problem-solving abilities.
• Experience in communicating complex data architecture designs effectively to both technical and non-technical audiences.
• Proven track record of designing, implementing, and managing data architectures in large environments interfacing multiple subsystems.
• Experience collaborating with architects and leads, serving as the data SME across architectural contexts.
• Expertise in providing technical advice on data management, governance, and enterprise data integration strategies.
• Demonstrated experience in data migration, transformation, and deployment in collaboration with DBAs, development, security, and operations teams.
• Experience developing SLAs and data governance standards to ensure data integrity, retention, and compliance.
• Familiarity with emerging data strategies and technologies like data mesh, data fabric, and graph databases.
• Proven ability to manage data across technologies such as Microsoft SQL Server, Azure SQL, CosmosDB, PostgreSQL, Redis, Solr, and Azure Service Bus for streaming.
• Drive the design and implementation of a data-driven strategy across all components of Darwin, fostering the concept of data products per domain.
• Excellent oral and written communication skills.
• This position requires availability to work in a specified time zone or working schedule, accommodating the business needs of our clients and team members.
• This position may require availability for on-call hours, including evenings, weekends, and holidays, to promptly address emergent issues or provide necessary support as dictated by operational demands (if applicable).

Physical requirements…

• Must be able to access and navigate each department at the organization’s facilities.
• Sedentary work that primarily involves sitting/standing.

At Abarca we value and celebrate diversity. Diversity, equity, inclusion, and belonging are guiding principles of Abarca and ensure Abarca’s workforce reflects the communities it serves.  We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Abarca Health LLC is an equal employment opportunity employer and participates in E-Verify.  “Abarca Health LLC does not sponsor employment visas at this time”

The above description is not intended to limit the scope of the job or to exclude other duties not mentioned. It is not a final set of specifications for the position. It’s simply meant to give readers an idea of what the role entails.

Overview

This role challenges traditional approaches to digital shopping by improving backend systems that power a seamless user journey. You will lead efforts to enhance content discoverability and purchase processes, helping to perfect the interaction between user desires and our vast product offerings.

About The Role

The Senior Software Engineer will focus on enhancing the user experience by developing robust backend architectures that support advanced recommendation and personalization systems. In close collaboration with ML engineers, product teams, and data scientists, you will lead the innovation of our backend services, enabling sophisticated, data-driven features that adapt to our customers' shopping behaviors.

About the Team

The Core Experience teams are dedicated to creating engaging and straightforward shopping experiences. You will be part of a team that is at the heart of product innovation, focusing on everything from the user interfaces to the underlying systems that support our web and mobile platforms. Our team’s work is guided by a data-driven methodology that ensures decisions are aligned with consumer needs, helping us move swiftly and efficiently in our development processes.

Overview of the Core Experiences teams that are currently hiring:

Search Team:

An engineer who will improve our search architecture, playing a key role in the crucial stage of the customer shopping journey. This position will reshape how customers search for retailers and products on Instacart. The role involves working closely with machine learning engineers, product managers, UX designers, and data scientists to transform Instacart's search experience, making every interaction both personalized and meaningful.

About the Job

Responsibilities:

• Design, build, and maintain high-quality backend applications.
• Lead the development of our backend system's roadmap, prioritizing scalability and reliability.
• Innovate and think creatively to develop new features that enhance our customer's shopping experiences.
• Own and lead major components of our product, ensuring they meet both internal standards and external expectations.
• Collaborate across teams to foster a unified approach to product development, facilitating consensus and driving effective outcomes.
• Responsible for the strategic planning and execution of projects you oversee, from inception to deployment and maintenance.

About You

Minimum Qualifications

• 5+ years of backend development experience, with a strong record of project delivery.
• Proficiency in backend languages, such as Ruby or Go.
• A solid foundation in unit testing and problem-solving.
• Exceptional communication skills and the ability to lead and collaborate with diverse teams.
• Holds a Bachelor's or Master’s degree in Computer Science, Software Engineering, or equivalent experience.

Preferred Qualifications

• Effectively lead a cross-functional team, demonstrating strong teamwork skills, and capable of clearly communicating ideas and fostering alignment across different departments.
• Experience in building scalable solutions and architecture.
• Familiarity with ML model development and iteration.
• Thorough knowledge of developing applications using GraphQL.
• Skilled in the use of monitoring and observability tools like Datadog.
• Extensive experience with database management, particularly PostgreSQL and AWS OpenSearch.

The Spatial Science & Technology Advisor (SSTA), New York, is primarily responsible for working with the Spatial Sales and Marketing teams to help develop and grow the 10x Genomics Spatial business by accelerating the sales process and maximizing revenue for sales opportunities in their territory. This role will conduct sales and related sales support activities for all current and future Spatial products and applications within the 10x Genomics portfolio. The Spatial STA is a highly technical position that requires both an in-depth knowledge of the products and workflows for Spatial solutions, but also how they can be incorporated with other 10x Genomics applications to better enable our customers through a multiomic approach to research.

Additionally, the Spatial STA is expected to be a field technical expert, working directly with field teams to position products to specified academic, government, private, and/or industrial accounts in an assigned territory: Incumbent will work from a remote location but must be located within the territory with a strong preference for ready access to a major airport.

Key Responsibilities: 

• Execute and communicate the vision for increasing the 10x Spatial portfolio market share at the field-level
• Work with field teams, Market Development leaders and customers to understand and communicate what is needed for successful adoption/positioning our Spatial solutions
• Partner closely with Sales Executives to generate, qualify, and close Spatial sales opportunities
• Work with product management/R&D/applications/marketing and field sales to develop and disseminate content, strategy, collaborations, and go-to market activities
• Maintain appropriate records and provide relevant information to help forecast business as needed
• Gather, process, and disseminate competitive intelligence and market feedback both to field sales as well as internal product management colleagues
• Provide weekly, monthly, and/or ad hoc business/activity reports as required
• Coordinate and/or conducts both technical and promotional seminars, trade shows, vendor shows, and related activities as deemed necessary
• Achieve assigned Measurable Business Objectives (MBO’s)and territory sales goals by calling on existing and potential new customers via field visits, email, telephone, video conference, etc
• Work closely with sales executive counterparts to develop specific account growth, penetration, and support activities
• Provide mentorship, training, and education to colleagues and/or customers as applicable 

Minimum Qualifications:  

• Strong Oral and Written Communication skills including small and large group presentations
• Master’s Degree in a relevant field of study
• Experience with NGS, immunology, cell biology, and molecular biology via prior work experience and education
• Extensive experience in histology, cellular pathology and/or imaging techniques
• Ability to effectively network in and outside of the company
• Ability to walk and or stand up to 8 hours a day, and travel to meet with customers
• Organized, detail oriented and results driven
• Proficient in using MS Office Suite (e.g. PowerPoint, Excel, Word)
• Overnight travel up to 70% of the time based on territory
• Valid driver’s license, acceptable motor vehicle, car insurance, and acceptable driving record

Preferred Skills

• PhD in a relevant field of study
• Track record of success selling and negotiating
• 5+ years commercial experience (Sales, Marketing, Support) in life science research industry serving academic, industrial, hospital, government, biotech and/or biopharmaceutical accounts
• Deep and broad NGS experience
• Single cell genomics experience
• Knowledge of cryosectioning, microtomy, tissue embedding and tissue handling
• Multi-lingual skills desired
• Experience using a CRM system (e.g. SFDC)

Regional Marketing Manager (Japan) 

The Regional Marketing Manager (RMM) will be responsible for planning, designing and executing marketing activities for Japan.

The ideal RMM candidate should have strong technical knowledge in the area of Next-Generation Sequencing (NGS), Single Cell Genomics, Spatial Biology and have demonstrated experience localizing marketing programs for related markets. The RMM will interact cross functionally with members from the regional commercial sales and global marketing teams and will be the central point of contact for territorial market planning, implementation, new product launch and regional market development. Key skill sets include regional marketing, program localization, sales enablement, lead generation/nurture and tactical marketing.

What you will be doing:

• Regionalization and localization of core marketing programs in Japan
• Effectively translate the global strategic plan in specific core markets into a regionalized tactical plan that meets or exceeds district business objectives and deploy programs and tools to support district sales teams and/or distributors
• Select appropriate program tactics for the district and assigned segment, govern all outbound aspects of new product launches, and report success of programs to the regional sales & global marketing teams
• Collaborate with Regional Marketing Events Manager and Regional Digital Marketing Manager to define events and digital strategy for lead generation and nurture
• Responsible for pipeline goal achievement across all territories within the district
• Knowledge of key accounts, KOLs and centers of excellence in assigned area
• Share program resources across district, and identify potential reuse of global programs across territories
• Own content reuse and localization process requirements, including execution of the localization process
• Alignment of regional marketing program to company messaging themes and local sales in each region
• Educate Global Marketing on local regulatory and compliance requirements for assigned territory
• Develop sales tools and training materials that support regional sales teams achieve goals
• Regional market intelligence to provide insight to global marketing and product marketing
• Drive demand & grow the marketing funnel in close collaboration with regional sales teams and distributors
• Establish local regional operational processes and systems
• Collaborate for all CRM related aspects of sales & marketing integration
• Improve the size and quality of marketing leads in salesforce CRM database for assigned territory or segment
• Measure and evaluate impacts of owned marketing programs and track assigned spend
• Works closely with the APAC and Global Marcom team to develop program metrics & effective tactics
• Responsible for defining channel training requirements linked to program execution
• Serve as single point of contact between the regional sales channels and the global marketing team for assigned district or segment 

Minimum Requirements:

• Requires a Bachelors’ degree in Biology, Molecular Biology, Biochemistry or related field 
• Extensive knowledge of Next Gen Sequencing markets, products & marketing channels in Japan
• Multi-year experience in the Life Science industry, preferably in a field marketing environment
• Key competencies in marketing required: customer segmentation (i.e., needs assessments, profiles, personas, buying journeys), marketing program development and execution, program evaluation (metric framework)
• Knowledge of sales pipeline and how to positively impact funnel conversion rates
• Excellent analytical and problem-solving skills, combined with strong business judgment and an ability to present analysis in a clear and compelling manner
• An independent self-starter who operates with a high degree of autonomy, able to pivot quickly; adaptive, can effectively operate/deal with ambiguity
• Highly organized individual who can meet challenging deadlines in a fast-paced environment and able to collaborate across multiple disciplines
• Excellent Japanese & English communication skills (written / oral / presentation)
• Frequent travel required, expected to be at least 60% of the time

Preferred Skills and Experience:

• Master’s degree or PhD with multi year experience
• Advanced proficiency in Microsoft applications, especially Excel and PowerPoint

#LI-KW1

#LI-REMOTE

Your impact

As the Lead People Business Partner for R&D, you will serve as a trusted advisor and strategic partner to our R&D organization and leadership team. You will drive the execution of people strategies that align with the business goals and objectives, focusing on employee relations, talent development, organizational design, and leadership coaching. In this role, you will lead HR initiatives that foster innovation, collaboration, and an inclusive work environment within the R&D function.You will work closely with the other members of our People team and our executive team to help set strategy and partner on company-wide projects such as Feedback and Compensation Reviews, Learning & Development, and more. As your organization scales, you will provide work direction to more junior team members as well as develop strong partnerships with directors and VPs.

Your role

• Act as a trusted business partner to R&D leaders, providing expert advice and solutions on a range of HR topics, including organizational design, workforce planning, talent management, and employee engagement.
• Provide coaching and guidance to R&D leaders and managers on performance management, succession planning, team dynamics, and leadership development.
• Collaborate with leadership to ensure that the R&D organization structure supports business objectives. Lead initiatives around team effectiveness, organizational change, and process improvements.
• Drive talent management processes, ensuring the right development opportunities are provided to employees to grow and succeed within the organization. Partner with the L&D team to identify and implement relevant programs.
• Manage complex employee relations issues, ensuring fair and consistent treatment across the organization. Proactively identify potential issues and partner with leaders to address them.
• Lead the implementation of HR programs and initiatives, such as performance cycles, promotions, compensation reviews, and engagement surveys, ensuring they meet the unique needs of the R&D team.
• Support the R&D team through organizational transitions, helping leaders manage change effectively while minimizing disruption to business operations.
• Be proactive in translating business needs and requests into HR solutions

Your experience

• 8+ years of progressive HR experience, with at least 5 years in a senior HRBP role supporting R&D organizations. 
• Demonstrated ability to influence, coach, and advise senior leaders and executives.
• Proven experience supporting R&D or technical teams in a fast-paced, innovative environment. Strong understanding of how the R&D function operates within the broader business, with the ability to translate business needs into effective people strategies.
• Strong analytical and problem-solving skills with the ability to handle complex HR challenges.
• Excellent verbal and written communication skills, with the ability to effectively interact at all levels of the organization.
• Ability to work independently and come up with creative solutions - you are an adept and agile problem solver!
• Ability to balance strategic leadership responsibilities with a bias towards action - you have experience with managing both short-term and long-term goals
• Bachelor's degree in Human Resources, Business Administration, or related field. Master’s degree or HR certification (e.g., PHR, SPHR, SHRM-CP, SHRM-SCP) preferred.

**Note this role is based out of San Francisco, CA and required 3 days a week in office (Monday, Wednesday, Thursday)

Compensation Range

• $177,000-$200,000

The role: 

• Reporting to the Vice President of Content Production, the Sr. Manager of Learning Design will lead the development and implementation of high-quality, engaging, and pedagogically sound learning experiences for K-12 students.
• You will manage a team of instructional designers, content developers, and subject matter experts to create digital content that aligns with educational standards and supports differentiated learning pathways. 
• The ideal candidate will have a deep understanding of K-12 education, in particular early literacy (within EdTech) and instructional design methodologies across multiple subject areas. 
• This role involves collaboration across product, content, technology, and marketing teams to ensure Newsela products are both impactful in the market and engaging to our users.

Why you’ll love this role: 

• Subject Matter Expertise and Leadership:
• Provide authoritative insight and thought partnership, particularly within the sphere of literacy, on strategic initiatives and projects.
• Define and maintain pedagogical frameworks that incorporate best practices in instructional design and learning science.
• Collaborate with cross-functional teams (product, marketing) to integrate learning design into product development and surface important research for the development of and communications about Newsela’s product features and content
• Instructional Design and Development:
• Oversee the creation and refinement of digital K-12 curriculum content, ensuring alignment with national and state standards (e.g., Common Core, NGSS).
• Lead the team in designing and developing interactive and engaging learning experiences (e.g., lessons, assessments, writing prompts and activities).
• Team Management:
• Manage and mentor a team of learning experience designers and content developers.
• Drive professional development initiatives that enhance the team’s knowledge of pedagogy, efficacy research, technology tools, and educational standards.
• Collaboration & Stakeholder Engagement:
• Pair vetted research with user research and guidance from subject matter experts to create transparent guidelines and best practices for learning design.
• Ensure content is inclusive and accessible for diverse learners, including students with special needs and English Language Learners.
• Data-Driven Decision Making:
• Use data analytics to measure the usage and efficacy of learning design initiatives and iteratively improve content.
• Collaborate with research teams to test and validate learning interventions, ensuring the content is backed by educational research.
• Innovation & Thought Leadership:
• Stay current on trends in EdTech, K-12 education, and instructional technology to ensure the company remains at the forefront of innovation.
• Lead presentations and training sessions for internal and external stakeholders on learning design and educational best practices.
• Provide meaningful and thoughtful literacy support at scale to educators through your instructional guidelines, in presentations at conferences and in authored blog posts.

Why you’re a great fit: 

• Master’s degree or higher in Education, Instructional Design, Learning Sciences, or a related field.
• 7+ years of experience in instructional design, curriculum development, or learning experience design, with at least 3 years in a leadership role with management experience.
• Experience creating and enforcing guidelines, policies or ways of working for a team or organization.
• In-depth knowledge of K-12 education systems, early literacy and phonics, as well as curriculum standards (e.g., Common Core, NGSS).
• Experience managing a content development and/or instructional design team.
• Strong understanding of EdTech tools, digital learning platforms, and the integration of technology in the classroom.
• Excellent project management skills, with the ability to handle multiple projects and deadlines.
• Experience working with CMSs (Content Management Systems) 
• Analytical skills and ability to make data-informed decisions.
• Strong communication and collaboration skills, with experience engaging with educators and administrators.

Preferred Qualifications:

• Experience with data-driven instructional design and using analytics to inform content decisions.
• Familiarity with Agile methodologies in content or product development.
• Strong online presence as a thought leader in the literacy space.
• Experience working as a reading specialist, speech-language pathologist or other literacy specialist
• Experience working with English-language learners
• Spanish language skills

Compensation:

• Base salary: $90,000 - $105,800

Total compensation for this role also includes incentive stock options and benefits. This compensation range may be adjusted based on actual experience.