Who We Are

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end- user experiences.

ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.

About the Role

We are seeking an exceptional researcher with a strong track record in leadership and management, capable of effectively collaborating across teams and functions to define, research, and bring novel technical ideas to life and in the hands of customers.

As a research manager for Internet Insights, you will lead a team of researchers, data scientists, and engineers with the mission to create the Google Maps of the Internet! At ThousandEyes, we have access to an unparalleled dataset gathered from some of the world's most extensive enterprise and public networks. This data provides us with an unmatched broad and deep internet-scale visibility. You will own research projects that leverage this data to design algorithms and solutions that provide data-driven insights into how applications, networks, CDNs, etc are performing across the internet. 

You will work closely with the product team to understand customers’ daily operational challenges and translate them into technical challenges. You will then lead your team of researchers in designing algorithms and building PoCs to solve these challenges. Finally, you will collaborate with engineering teams to productionize your research PoCs, delivering valuable solutions into the hands of our customers.

In this role, you will directly impact product definition, planning, strategy, and implementation

Qualifications

Education: PhD or MS in Computer Science

Experience:

• 5+ years of management experience
• Proven track record of managing research teams and leading projects from inception to production
• Demonstrated success in leading cross-functional teams and projects
• Established portfolio of network measurement research projects

Expertise:

• Deep understanding of internet architecture (applications, CDNs, BGP, etc.)
• In-depth knowledge of Internet protocols (TCP/IP, UDP, TLS, DNS, BGP, HTTP, etc.)
• Proficiency in Python
• Proficiency with network monitoring tools (e.g., tcpdump, ping, etc.)
• Experience with SQL and NoSQL databases (e.g., MongoDB, Hadoop)
• Experience with data science and MLOps tools (e.g., Spark, Flink)
• Experience in developing AI/ML solutions, preferably within networking

Communication:

• Exceptional written, verbal, and persuasive communication skills

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. 

US – COMPENSATION RANGE – MESSAGE TO APPLICANTS

$169,700 - $281,000 USD

Message to applicants applying to work in the U.S.:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview:

LivePerson is looking for a Site Reliability Engineer for the GPT (Global Product & Technology) Division. You will be part of the LiverPerson SRE team building and managing highly available, distributed systems. You will have the opportunity to be part of a strong team and enjoy the work environment of a start-up, with a robust product and the benefits of a leading company in its field.

You will: 

• Ensure product high uptime and reliability 24x7.
• Manage Linux servers in a multi-cloud environment
• Manage high availability Kubernetes resources using Helm charts
• Assist with deploying upgrades and patches using Chef/Ansible/Puppet/Helm
• Monitoring and troubleshooting warnings and alerts related to the reporting platform’s performance
• Develop monitoring resources and alerting systems such as Grafana, Prometheus, Kibana, DataDog and PagerDuty
• Coordinate with DBA and developers to manage SQL and NOSQL database systems, including MongoDB, ElasticSearch, Postgres, MySQL and others
• Managing message bus systems such as Kafka and Pulsar
• Build and maintain CI/CD pipelines using Jenkins/Gitlab/Teamcity

You have:

• Minimum 4+ years of experience of managing cloud based production environment (AWS, GCP, Azure, etc)
• Highly experienced working in the Linux environment, good scripting in Bash / Python.
• Highly experienced working configuration management systems like OpsCode Chef, Ansible, Puppet,  etc.
• Strong experience in Terraform, CloudFormation or other IAC
• Experienced in SQL, including DDL and complex queries
• Experienced working in the Kubernetes platform
• Experience working in a microservices architecture using a message bus
• Good knowledge of CI/CD pipelines orchestrators like TeamCity, Jenkins, Gitlab
• Ability to integrate security best practices into the SRE workflow.
• Highly motivated and independent.
• Team player and excellent interpersonal Skills.
• Excellent written and verbal communication skills.
• BS in Computer Science or a related field, or equivalent work experience.
• A strong background in cloud, network and application security and compliance
• Experience with GPT or other LLMs a strong advantage

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

About the role 

• Location: San Francisco HQ, US Remote, or ON/BC, Canada
• Full-time 
• Exempt 
• The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
• United States  (all figures cited below in USD and pertain to workers in the United States)
• Zone A: $162,500 - $216,050
• Zone B: $152,700 - $203,100
• Zone C: $143,00 - $190,150 
• Canada  (All figures cited below in CAD and pertain to workers in ON & BC, Canada)
• CAD 184,600 - CAD 245,500

Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

As Senior Backend Engineer, you’ll: 

• Architect, design, and implement scalable multi-tenant backend services and APIs.
• Work on technologies such as Node.js, Javascript/Typescript, MongoDB, GraphQL, Apollo, Amazon Web Services EC2, S3, Lambdas, Kafka, and more.
• Demonstrable solid experience and deep expertise in multiple technical domains.
• Contribute to building and executing on functional strategy.
• Lead projects that directly contribute to team and engineering organization's deliverables.
• Produce and elevate the quality of maintainable, tested, performant, and scalable code.
• Author, collaborate on, and evaluate design documents.
• Influence technical designs and team-level prioritization as well as participate in technical solutions.
• Collaborate product managers and designers in an autonomous, supportive team environment.
• Mentor junior engineering in technical skills and Webflow culture.
• Participate in engineering citizenship activities such as co-authoring engineering blogs, strengthening and improving our hiring processes, and leading internal hackathon teams.

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you 

You’ll thrive in this role if you:

• Have 5+ years developing and deploying web applications, with a proven track record of shipping code.
• Are familiar with Node.js and TypeScript and can write scalable services and APIs using Express.js, GraphQL, Apollo, and MongoDB.
• Can debug production issues across services and multiple levels of the stack.
• Proven experience building complex web systems that include multiple users and roles working concurrently. Experience creating test harnesses, load/scalability testing, regression testing with multiple users, and creating metrics to validate correct functionality.
• Experience with testing frameworks (e.g. Jest, Mocha, Playwright, Cypress, K6).  Can discuss testing strategies, tools, frameworks, and metrics.
• Are comfortable working in an agile, safe-to-fail, environment.

Our Core Behaviors:

• Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers
• Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment
• Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care
• Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately-owned company
• 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment
• 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement
• Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program
• Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
• Monthly stipends to support health and wellness, smart work, and professional growth
• Professional career coaching, internal learning & development programs
• 401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage
• Discounted Pet Insurance offering (US only)
• Commuter benefits for in-office employees

Remote, together

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor. 

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please reviewWebflow’s Applicant Privacy Notice. 

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. 

The Subscriptions & Payments team works at the intersection of several key, company-wide initiatives, collaborating extensively across functions to enhance payment systems for enterprise-level and self-serve products. Our mission is to develop and expand billing infrastructures with speed and precision, crafting solutions that are not only robust and scalable but also tailored to facilitate Webflow's growth while anticipating and meeting the evolving needs of our customers.

We are currently seeking a seasoned Senior Backend Engineer to join the Subscriptions & Payments team. This role is pivotal in leading and executing strategic projects aimed at augmenting and scaling our backend services. The immediate challenges ahead include laying the groundwork for Subscriptions and Plan Management, as well as optimizing and expanding our dynamic integration with Stripe. You will be working on systems like low latency API for entitlement services used by all teams, payment APIs, taxation/compliance systems, expanding payment offerings and pricing experimentation. The focus is to build strong pricing and packaging foundations for Webflow as we scale up product led growth (PLG) while growing enterprise business.

About the role 

• Location: Remote-first (United States; BC & ON, Canada)
• Full-time
• Exempt 
• The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
  • United States  (all figures cited below in USD and pertain to workers in the United States)
    
    • Zone A: $158,000 - $218,000
    • Zone B: $149,000 - $205,000
    • Zone C: $139,000 - $192,000
  • Canada  (All figures cited below in CAD and pertain to workers in ON & BC, Canada)
    • $180,000 - $248,000

Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

• Reporting to the Senior Engineering Manager.

As a Senior Backend Engineer, Subscriptions & Payments, you’ll…

• Architect, design, and implement scalable backend services
• Design and build high-volume APIs to support internal and external developers 
• Improve integrations with partners like Stripe, where we process millions of transactions every year
• Develop a comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish our business goals
• Cross-collaborate with software engineers, product managers, designers, and QA analysts in an autonomous, supportive team environment
• Build and maintain unit and integration tests
• Mentor other engineers on best practices, code design considerations, and quality

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you 

You’ll thrive as a Senior Backend Engineer, Subscriptions & Payments if you:

• Have 5+ years of experience in scalable, multi-tenant environments.
• Have 2+ years experience leading projects, including helping scope and breakdown work.
• Are comfortable working on Javascript/Typescript, MongoDB and Node. 
• Value testing and documentation equally as much as your code
• Are comfortable with ambiguity and scoping solutions with your teammates
• Have consistently communicated trade offs throughout a project to meet both technical and business requirements
• Get excited about encouraging and developing other engineers

Our Core Behaviors:

• Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers
• Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment
• Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care
• Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately-owned company
• 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment
• 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement
• Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program
• Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
• Monthly stipends to support health and wellness, smart work, and professional growth
• Professional career coaching, internal learning & development programs
• 401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage
• Discounted Pet Insurance offering (US only)
• Commuter benefits for in-office employees

Remote, together

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor. 

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please reviewWebflow’s Applicant Privacy Notice. 

Overview

About the Role 

You will be joining a dynamic team consisting of manual and automation test engineers working on cutting-edge technology. You will be instrumental in building and maintaining automation frameworks across all of our products. You will be Identifying a variety of automation tools and evaluating which brings the most value for our products not only from a software perspective but also from a hardware perspective. You will be a key player in laying down our foundational building blocks to increase our automation coverage and streamline our continuous integration process to achieve quicker release cycles. You will establish best practices and standards throughout our QA department. You will closely collaborate, actively participate, and have a voice on our team to ensure our products are delivered with the highest quality possible.

About the Team 

Caper is one of the critical pillars of Instacart’s new Connected Store technology. Caper offers smart shopping carts powered by deep learning and computer vision to enable a seamless grab-and-go retail experience.

About the Job 

• Spearhead the development of automated functional integration tests and E2E tests across all our products utilizing open-source test frameworks.
• A Hands-on self-motivated engineer capable of working collaboratively in building a continuous integration environment. 
• Perform complex database queries and manipulations for test, staging, etc.
• Perform functional, regression, integration, smoke, E2E, load and performance testing.
• Assist with manual testing as needed.
• Develop trained data, test data, and model validations for machine learning tests.
• Will work closely with engineering, product management, cross-department partner teams within an Agile environment using JIRA as our backbone for collaboration.
• Be a strong voice of reason exercising clear judgment making data-informed decisions in order to improve and maintain the utmost quality within our products.
• Daily “bug hunting” – always on the lookout for defects, usability improvements, cosmetic “eye sores”, etc. and properly track them for resolution.

About You

Minimum Qualifications

• Bachelor’s degree in Computer Science or equivalent experience.
• 5+ years of working as a SDET/SDE, with 3+ years in a leading role and/or independent contributor.
• Minimum 3-year experience with automation tools such as Appium, Expresso Selenium, Selendroid (or similar for Android app test automation).
• Minimum 3-year experience with IntelliJ, TestNG, and Jenkins.
• Must have built an automation framework from scratch.
• Experience programming with Java,  Python, shell and/or C++.
• Experience interacting with RESTful API and skilled in Rest Assured, Postman (or similar)
• Experience with System Design.
• Experience working with MongoDB and MySQL.
• Solid understanding of GIT.
• Strong analytical skills, self-motivation, attention to detail and leadership ability.

Preferred Qualifications

• Experience automating tests for android applications, Web Applications & Services.
• Experience in establishing and maintaining full CI/CD pipelines.
• Experience with Gitlab.
• Knowledge of basic software engineering practices surrounding coding standards, code reviews, source control management, build process, and test.
• Experience with AI and ML test principles and strategies.
• Exposure to GCP and microservices.
• Familiar with JIRA and TestRail.
• Highly effective communication, both oral and written.