About SecurityScorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. 

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of theWorld’s Most Innovative Companies for 2023and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

About the Team

The Product Engineering organization is responsible for building, maintaining, and improving the end-user experiences that comprise our software platform. These experiences are full-stack solutions built atop a complex and robust data platform in order to support key security workflows for both third-party risk management and security self-assessment personas.

About the Role

We are seeking a seasoned Software Engineering Manager to lead a team of talented engineers in developing and delivering innovative cybersecurity solutions. The ideal candidate will have a strong technical background, proven leadership skills, and a passion for driving high-quality software development in a fast-paced environment.

Responsibilities:

• Team Leadership: Manage and mentor a team of software engineers, fostering a collaborative and inclusive team culture. Provide guidance on career development and professional growth.
• Project Management: Oversee the planning, execution, and delivery of software projects, ensuring they are completed on time, within scope, and with high quality. Coordinate with cross-functional teams to align on priorities and dependencies.
• Technical Oversight: Provide technical direction and architectural guidance to the engineering team. Ensure the implementation of best practices in software development, including code reviews, testing, and continuous integration.
• Process Improvement: Identify and implement process improvements to enhance team productivity, efficiency, and software quality. Promote the adoption of agile methodologies and DevOps practices.
• Stakeholder Collaboration: Work closely with product managers, designers, and other stakeholders to define project requirements and translate them into actionable plans. Communicate project status, risks, and issues to all relevant parties.
• Innovation: Stay current with industry trends and emerging technologies. Encourage innovation within the team to continuously improve our products and processes.

Qualifications:

• Education: Bachelor’s or Master’s degree (or equivalent experience) in Computer Science, Engineering, or a related field.
• Experience: At least 4 years of experience in software engineering, with a minimum of 2 years in a management role.
• Technical Skills: Strong proficiency in Node.js, TypeScript, JavaScript, and React, as well as deep expertise in modern software development practices (e.g., Agile, DevOps).
• Leadership: Demonstrated ability to lead and inspire a team, with a track record of successfully delivering complex software projects.
• Communication: Excellent verbal and written English communication skills, with the ability to effectively convey technical concepts to non-technical stakeholders.
• Problem-Solving: Strong analytical and problem-solving skills, with a focus on delivering practical and scalable solutions.
• Security Knowledge: Familiarity with cybersecurity principles and practices is highly desirable.

Benefits:

Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. 

SecurityScorecard does not accept unsolicited resumes from employment agencies.  Please note that we do not provide immigration sponsorship for this position. #LI-DNI

About SecurityScorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. 

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of theWorld’s Most Innovative Companies for 2023and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

About the Team

The Product Engineering organization is responsible for building, maintaining, and improving the end-user experiences that comprise our software platform. These experiences are full-stack solutions built atop a complex and robust data platform in order to support key security workflows for both third-party risk management and security self-assessment personas.

About the Role

We are seeking an experienced and visionary Director of Engineering to lead our Product Engineering team. The ideal candidate will have a deep technical background, strong leadership skills, and a proven track record of delivering high-quality software products. This role is crucial in driving the strategic direction and execution of our product engineering efforts, ensuring alignment with business objectives and customer needs.

This is a hybrid role that will require being on-site at least once a week in our Midtown New York office.

Responsibilities:

• Leadership and Strategy: Lead, mentor, and inspire a team of engineering managers and software engineers. Develop and execute the strategic vision for product engineering in alignment with company goals.
• Product Development: Oversee the end-to-end product development lifecycle, from concept to delivery. Ensure that products are designed, built, and delivered with high quality, scalability, and reliability.
• Collaboration: Work closely with Product Management, Design, and other stakeholders to define product requirements and roadmaps. Foster a collaborative environment to ensure seamless communication and coordination across teams.
• Technical Excellence: Drive the adoption of best practices in software development, architecture, and processes. Promote a culture of continuous improvement and technical excellence within the team.
• Innovation: Encourage innovation and experimentation within the team to explore new technologies and approaches. Stay abreast of industry trends and emerging technologies to ensure our products remain competitive.
• Operational Efficiency: Optimize engineering processes and workflows to enhance productivity and efficiency. Implement metrics and KPIs to track performance and drive improvements.
• Talent Management: Recruit, develop, and retain top engineering talent. Provide ongoing feedback, coaching, and support to foster professional growth and career advancement.
• Budget Management: Manage the product engineering budget, including resource allocation and project expenses. Ensure financial accountability and optimize resource utilization.

Qualifications:

• Education: Bachelor’s or Master’s degree (or equivalent experience) in Computer Science, Engineering, or a related field.
• Experience: At least 12 years of experience in software engineering, with a minimum of 5 years in a leadership role managing other managers in large, distributed teams.
• Technical Skills: 
  • Extensive experience with modern software development practices (e.g., Agile, DevOps) and proficiency with Node.js, TypeScript, JavaScript, React, Scala, and Spark.
  • Strong familiarity with distributed systems and large-scale data architectures.
• Leadership: Proven ability to lead and inspire high-performing engineering teams. Demonstrated success in driving large-scale software projects from concept to delivery.
• Communication: Excellent verbal and written communication skills in English, with the ability to effectively communicate complex technical concepts to diverse audiences.
• Problem-Solving: Strong analytical and problem-solving skills, with a focus on delivering innovative and practical solutions.
• Security Knowledge: Familiarity with cybersecurity principles and practices is highly desirable.

Benefits:

Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

The estimated salary range for this position is $180,000-210,000. Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits. 

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. 

SecurityScorecard does not accept unsolicited resumes from employment agencies.  Please note that we do not provide immigration sponsorship for this position. #LI-DNI

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview

LivePerson Tenfold is a state-of-the-art, born-in-the-cloud SaaS offering. Our Cloud platform is a multi-tenanted solution hosted on GCP using a modern technology stack. Most of our cloud software is deployed as microservices written in Node.JS on top of a NoSQL DB stack (MongoDB, Firebase, ElasticSearch). Our telephony connector layer is a mixture of ASP/.Net and Java code.

The customer facing app is written in TypeScript using the modern Angular framework. It is deployed in several different contexts including as a Chrome extension, Electron desktop applications for both Windows and Mac, and embedded in a number of CRMs (including Salesforce) in an iFrame.

You will be working directly with the customer facing application. As a Software Developer you will build components of the LivePerson Tenfold product with a focus on stability and innovation. You will be adding new features, creating new APIs, and working to delight our customers.

You Will

• Architect, Design and implement business software and underlying APIs
• Work with Product Management to create delightful user experiences
• Create platform-independent code that can be run on multi-browser, multi-OS environments
• Play a critical role in all architecture, coding, testing, and deployment decisions.
• Produce engineering specifications, delivery estimates, and implement solutions based on product requirements.
• Provide technical documentation for the solutions that you implement
• Collaborate with peers on specifications, code reviews, and testing.
• Write unit and automated end-to-end tests to improve code quality and maximize code coverage for new and existing features.
• Meet KPIs for engineering team and be responsible for them on a weekly basis
• Communicating with customers and partners to be able to provide business value and engineering value to the problems at hand. 
• Participate in daily standups, sprint planning sessions, grooming sessions, and retrospectives.

You Have

• 8+ years of Software development experience.
• Experience writing code with TypeScript, Javascript, Node.js or equivalent frameworks.
• Experience building applications using MongoDB.
• Experience with data aggregation models for multiple data sources.
• Experience building Enterprise class Multi-tenant SaaS application platform
• Experience working with Google Cloud Platform, AWS, or Microsoft Azure.
• Experience with frameworks like Jest, Mocha, or Nock.
• Experience instrumenting code for gathering production performance metrics.
• Experience with Agile development methodology. 
• Preference to candidates with experience integrating telephony, CRM, or CTI applications.
• Preference to candidates with MEAN stack experience.
• Ability to work independently with minimal supervision.

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview

LivePerson Voice is a state-of-the-art, born-in-the-cloud SaaS offering. Our Cloud platform is a multi-tenanted solution hosted on GCP using a modern technology stack. Most of our cloud software is deployed as microservices written in Node.JS on top of a NoSQL DB stack (MongoDB, Firebase, ElasticSearch). Our telephony connector layer is a mixture of ASP/.Net and Java code.

The customer facing app is written in TypeScript using the modern Angular framework. It is deployed in several different contexts including as a Chrome extension, Electron desktop applications for both Windows and Mac, and embedded in a number of CRMs (including Salesforce) in an iFrame.

You will be working directly with the customer facing application. As a Software Developer you will build components of the LivePerson Voice  product with a focus on stability and innovation. You will be adding new features, creating new UX, and working to delight our customers.

You Will

• Work with Product Management and UX designers to create delightful user experiences
• Create platform-independent code that can be run on multi-browser, multi-OS environments
• Produce engineering specifications, delivery estimates, and implement solutions based on product requirements.
• Provide technical documentation for the solutions that you implement
• Collaborate with peers on specifications, code reviews, and testing.
• Write unit and automated end-to-end tests to improve code quality and maximize code coverage for new and existing features.
• Meet KPIs for engineering team and be responsible for them on a weekly basis
• Communicating with customers and partners to be able to provide business value and engineering value to the problems at hand. 
• Participate in daily standups, sprint planning sessions, grooming sessions, and retrospectives.

You Have

• 4+ years experience writing code with TypeScript, Angular or equivalent frameworks.
• Familiarity with either Chrome extension development and/or Electron framework development is a plus.
• Exposure to reactive programming (i.e. RxJS)
• Candidates with experience integrating telephony, CRM or CTI applications is a plus.
• Experience with Agile development methodology 
• Ability to work independently with minimal supervision.

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

At Vidyard, we make life easier for sellers, marketers and corporate communicators. Our video messaging tools, AI tools, and other products are used by Microsoft, LinkedIn, and thousands of other companies. We’re passionate about elevating our customers, our teammates, our communities, and ourselves.

About the Role

Vidyard is seeking a Senior Software Developer to join our dynamic Core Team, a pivotal force behind our leading video platform and user experience. As a key player in this team, you will take ownership of critical services, including encoding, dashboard, chrome extension, mobile app, captions, thumbnails, and AI integrations. This role is instrumental in shaping the core features and functionality that define Vidyard's offerings to our valued customers.

Reporting directly to the Software Development Manager, you'll collaborate with a cross-functional team of developers, designers, and product managers to address customer challenges and deliver exceptional software solutions. 

This is a remote role open to candidates located inCanada. 

About the Team

Our Core Team is composed of ten developers, a product manager, and a designer divided into 2 streams of work:

Scale Stream: The Scale Stream takes charge of our enterprise accounts, meticulously curating the features and functionalities essential for our corporate customers and partners. This team is focused on ensuring our product meets and exceeds the unique requirements of our enterprise accounts, empowering them with innovative AI functionalities to increase efficiency of their sales cycle.

Tech Stream: At the heart of our Core Team's responsibilities lies the Tech Stream, which takes ownership of a substantial portion of our application. This stream is tasked with spearheading projects to guarantee the performance, quality, availability, and scalability demanded by our system and valued customers.

We are currently hiring for the Scale Stream!

What You’ll Bring to this Role and Your New Team:

• A solid background in software engineering—you have had 6+ years of experience shipping user-facing, scalable web products.
• The ability to work across the software stack as a generalist while bringing experience to either front-end or back-end development.
• A history of success delivering on different initiatives in an agile, iterative environment.
• Strong communication and collaboration skills—you strive for clarity and understanding and can navigate discussions around risks and tradeoffs.
• The desire to drive improvements to our quality, reliability, and performance standards.
• Lean thinking and an experimental, metrics-driven mindset.
• A high tolerance for ambiguity and a recognition that action is sometimes the best path to discovery.
• Eager to share knowledge among other senior - staff level developers and mentor junior and intermediate developers on your team.
• Bonus if you have previous experience with Generative AI or AI tooling.

Our Tech Stack

• Version control - e.g. Git
• Testing frameworks such as RSpec, Jest, Mocha
• Modern front-end stacks - e.g. Vue.js, React.js
• Server technologies such as Node.js and Ruby on Rails
• Relational Databases such as MySQL, PostgreSQL
• Nice to have experience architecting microservice infrastructures 
• Distributed computing concerns such as message queues and pub/sub
• Operational concerns such as monitoring and logging

Our engineering team consists of generalists with expertise leaning toward either front-end or back-end development, all maintaining a comprehensive understanding of the full stack. Join us in shaping the future of Vidyard's core offerings and delivering unparalleled value to our customers.

What You’ll Love about Vidyard:

• Competitive pay
• Comprehensive, flexible benefits on day one
• Wellness allowance to spend on what’s important to you
• Flexible hours + unlimited vacation + programs to support travel while working, enabling you to live your best life
• Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage
• Allowance to support your ongoing growth and development
• Parental leave top-up
• Paid volunteer hours
• Employee resource groups to empower and drive change at Vidyard and in our communities
• RRSP match
• Stock options
• Flexible holiday program
• Home office stipend
• Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all.  Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.

Company Overview

Totango + Catalyst have joined forces to build a leading customer growth platform that helps businesses protect and grow their revenue. Built by an experienced team of industry leaders, our software integrates with all the tools CS teams already use to provide one centralized view of customer data.  Our modern and intuitive dashboards help CS leaders develop impactful workflows and take the right actions to understand health, prevent churn, increase adoption, and drive expansion.

Position Overview

As a Senior Site Reliability Engineer at Totango + Catalyst, you will help shape our infrastructure and build the foundation our team relies on for the rapid delivery of our product. We’ll depend on you to instill best practices for building scalable distributed systems, emphasizing development experience, observability and fault tolerance. Our current stack consists of technologies such as Ruby on Rails, RDS, Elasticsearch, Java, and Kubernetes, and we are moving towards microservices and serverless.  If you thrive in a growth-stage startup environment and are looking for more ownership and the ability to have a significant impact, we would love to meet you.

This role is opened to candidates working remotely anywhere in Canada and the U.S.

What You’ll Do

• Manage our AWS infrastructure, with an emphasis on configuration as code.
• Keep our site and our services up and running, or get it back up and running quickly when a failure occurs
• Improve monitoring and work with developers to improve performance and reliability
• Participate in technical design reviews and architecture planning
• Debugging complex problems across an entire stack and creating solid solutions
• Collaborate with product managers and developers to evolve our delivery pipeline
• Working closely with internal partners and teams to ensure that we ship software that meets security, SLA, performance, and budget requirements
• Help build our on-call policies and runbooks
• Take ownership of projects and demonstrate a high level of accountability
• Manage our data infrastructure and pipeline
• Focus on quality, cost-effective scalability, and distributed system reliability and establish automated mechanisms

Who You Are:

• You are passionate about learning. Obstacles and challenges don’t deter you, you find these as opportunities to learn and grow.
• You have a positive demeanor and a go-getter attitude! 
• You are a strong team player. You collaborate well with others, and want to work together to solve common goals.
• You are proactive in seeking opportunities to learn and identifying opportunities to improve our processess. 

What You’ll Need

• 5+ years of experience building and maintaining cloud infrastructure for distributed production systems
• 1+ year of experience as a backend engineer developing enterprise web applications
• Excellent communication skills, both verbal and written
• Know your way around a Unix/Linux shell, can write shell scripts, and understands Linux internals
• Experience debugging complex problems
• Experience designing, building, and operating large-scale production systems
• Proficiency in Bash, Python, or other scripting languages
• Experience in databases and data warehouses
• Experience with security requirements for SOC2/ISO
• FinOps experience
• Strong Project Management skills
• A strong desire to show ownership of problems you identify
• Optional CKAD, CKS, CKA Exam, AWS Certified Exams

Technologies You’ll Need

• Demonstrated experience with configuration and orchestration tools such as Terraform, CloudFormation and Ansible
• Experience with containers, such as Docker 
• Experience with administering, securing, and optimizing Kubernetes clusters
• Experience building monitoring, observability, logging, and developer tooling
• Experience with Helm, Kustomize, ArgoCD, Grafana, Prometheus, Thanos, VictoriaMetrics, Cilium, Linkerd, Envoy, AWS App Mesh, CoreDNS
• Experience creating CI/CD Pipelines for different coding languages
• Experience with one or more: Ruby on Rails, Python, Java, Kotlin, Go, Node.js
• Experience with version control systems like GitHub
• Familiarity with AWS services, AWS best practices and securing AWS accounts
• Experience operating and tuning data stores such as PostgreSQL and Elasticsearch
• Experience with managing the infrastructure that backs data pipelines and data lakes such as Airflow
• Experience managing streaming infrastructure such as Kafka or Kinesis

Why You’ll Love Working Here!

• Work from anywhere!
• Highly competitive compensation package, including equity 
• Comprehensive benefits, including up to 100% paid medical, dental, & vision insurance coverage for you & your loved ones
• Open vacation policy, encouraging you to take the time you need
• Monthly Mental Health Days and Mental Health Weeks twice per year 
• Ability to influence and drive key technical and architectural decisions
• High visibility and impact across the whole company

Your base pay is one part of your total compensation package and is determined within a range. The base salary for this role is from $140,000.00 - $175,000.00 per year. We take into account numerous factors in deciding on compensation, such as experience, job-related skills, relevant education or training, and other business and organizational requirements. The salary range provided corresponds to the level at which this position has been defined.

Totango + Catalyst is an equal opportunity employer, meaning that we do not discriminate based on race, religion, national origin, gender identity, age, sexual orientation, or any other protected class. Diversity is more than just good intentions; we are committed to creating an inclusive environment for all employees

Company Overview

Totango + Catalyst have joined forces to build a leading customer growth platform that helps businesses protect and grow their revenue. Built by an experienced team of industry leaders, our software integrates with all the tools CS teams already use to provide one centralized view of customer data.  Our modern and intuitive dashboards help CS leaders develop impactful workflows and take the right actions to understand health, prevent churn, increase adoption, and drive expansion.

Position Overview

We’re looking for a Senior Backend Engineer to join our team and build the platform that Customer Success teams use to drive strategic growth of their accounts and take into the boardroom.  This is an exciting juncture for Catalyst+Totango and you’ll play a key role in the features we add to support larger and more complex customers as we expand the enterprise offering of our product. If you’re excited to help change the way companies relate to their customers and are passionate about building a beautiful and intuitive product that wows users, let’s chat!

This role is opened to remote work anywhere within Canada and the U.S.

What You’ll Do 

• Work closely with developers, design and product to build enterprise-ready features powering the workflows our users depend on daily. 
• Design and implement high performance, reliable, and scalable systems
• Write clean, maintainable, and well-tested code 
• Participate in peer code and design reviews
• Drive projects independently from technical design through completion 
• Break down projects into well-defined, phased milestones
• Help identify gaps or risks in product requirements

What You’ll Need

• 3+ years of experience with Ruby on Rails (or a similar language) developing enterprise web applications
• A love for shipping features that delight users and deep empathy for the customer experience
• Experience in designing and building highly scalable web services and a game for anything attitude whether it’s diving into a legacy codebase or bootstrapping a new service 
• Experience with PostgreSQL/MySQL, especially the ability to design queries for performance
• Demonstrated ability to communicate complex technical concepts clearly to teammates and stakeholders, regardless of their experience or technical expertise
• A track record of balancing predictable execution with producing well-tested, easy to reason about code
• Experience with Vue/React or node.js and a willingness to traverse the full stack (preferred)
• Experience with designing enterprise grade access management systems, data engineering or prompt engineering (preferred)

Why You’ll Love Working Here!

• We are Remote first! Do your best work where you are most comfortable.
• Highly competitive compensation package, including equity - everyone has a stake in our growth
• Comprehensive benefits, including up to 100% paid medical, dental, & vision insurance coverage for you & your loved ones
• Unlimited PTO policy encouraging you to take the time you need - we trust you to strike the right work/life balance
• Monthly Mental Health Days and Mental Health Weeks twice per year 

 Your base pay is one part of your total compensation package and is determined within a range. The base salary for this role is from $140,000.00 - $175,000.00 per year. We take into account numerous factors in deciding on compensation, such as experience, job-related skills, relevant education or training, and other business and organizational requirements. The salary range provided corresponds to the level at which this position has been defined.

Catalyst+Totango is an equal opportunity employer, meaning that we do not discriminate based upon race, religion, national origin, gender identity, age, sexual orientation, or any other protected class. We believe that diversity is more than just good intentions, and we are committed to creating an inclusive environment for all employees.