About the Team

Our professional services team, Brightcove Global Services (BGS), provides consulting and delivery services to guide some of the best known companies in the world through their OTT journeys and we're expanding. If you have a strong consulting and professional services background, a passion for working on high-functioning teams, a keen sense of creativity and a willingness to help our clients achieve their business goals through video technology, we'd love to talk.

Brightcove’s Global Services team is not a typical professional services organization, but is Brightcove’s full-service agency for our clients. The team augments our platform and product by building custom video-centric web, mobile, and OTT solutions for a variety of customers across the globe. Our mission is to offer services that maximize customer KPIs in the video space leveraging their content. Our solutions often involve multiple products and services including Brightcove Beacon (OTT Platform), cloud-based services, Content Management System (CMS), Digital Right Management (DRM), Analytics services, Advertising services, subscription and monetization services. We have a team of smart individuals who are passionate about solving complex and interesting problems for our clients and who are driven to ensure those clients are successful.

Position Overview

Have you led technical teams, mentored and learned from them? Impressed clients with your ability to simplify and solve complex technical problems? Built systems that scale to millions of users? If so, and if you’re looking for a chance to grow and work with some of the most well-known media brands in the world, we’d love to talk.

A perfect candidate for a Technical Lead in Brightcove’s Global Services team will have strong hands-on coding skills; have organized and led distributed teams while building best practices (unit testing, code reviews, security and performance audits); and, most importantly, will have delighted clients with their teams’ work.  The Technical Lead partners with the Project Manager on each project to ensure a quality and timely deliverable that will delight the customer. 

Job Responsibilities

• Consulting: Technical Leads are part of the senior team that manage the client and are called upon to facilitate user requirements sessions, design technical specifications, and manage development of documentation to meet client expectations.  In conjunction with a Project Manager, Technical Leads are expected to provide both technical and solution expertise for clients and client engagements.
• Solution Development: Technical Leads work with Solution Architects and Business Analysts to create solutions for various client needs.  Technical Leads support the analysis of client processes and recommend new business models, workflows, or solutions to best meet client needs.
• Leadership: Technical Leads manage all technical aspects of the project and also contribute directly by writing code, managing builds and performing other hands-on tasks.  Technical Leads are responsible for the enforcement and guidance of project technical best practices and standards.  Technical Leads have the ability to exercise independent judgment in methods, techniques, and evaluation criteria for obtaining results.
• Team Management:Technical Leads manage varying sized project teams to successfully deliver agreed-upon solutions of the highest quality, exceeding customer expectations.  They mentor and guide less experienced consultants.  They are expected to be role models for best practices and to provide technical knowledge sharing.  

Skills/Qualifications/Experience

• 8+ years experience as a technical developer or related work experience; 2+ years in technical leadership roles; experience in a project-based consulting environment
• Expertise implementing solutions from a defined architecture for various problem types
• Extensive knowledge in the areas of custom software development: OO Design Patterns; microservices, middleware, etc.
• Strong proficiency with at least one server-side language (Node.js and/or Python preferred) required
• Strong proficiency with vanilla JavaScript
• Strong Object Oriented Programming skills
• Deep understanding of the React JavaScript framework
• Understanding data security compliance and security best practices
• Experience in profiling, debugging and troubleshooting systems
• Solid understanding of SQL and NoSQL databases; data modeling/design techniques; data interface protocols; database deployment and scalability; database tuning
• Strong understanding of designing and implementing proper REST APIs
• Extensive experience with designing systems for scale and reuse, source code management strategies, and release management
• Strong and effective verbal and written communications skills; as well as strong and effective presentation and facilitation skills
• Willingness to travel to client locations and collaborate with distributed delivery teams as needed
• Solid knowledge of system administration and software and hardware configuration and production system deployments; ability to make informed recommendations to customer IT staff; ability to troubleshoot pre- and post-production implementations; security; load balancing and performance
• AWS experience strongly preferred
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
• Knowledge of web accessibility and SEO a plus
• JIRA and Confluence experience a plus

Working Environment

This role is a hybrid role and thus you must live in a commutable distance to the London office. Interaction and cross team interaction is valuable to us so we would like you to meet with the team regularly, in the London office. We hold quarterly BSocial events so that you can connect with the team. The office is located in the heart of Central London and has a fully stocked kitchen with amenities that include a bike shed, fully stocked showers with towels, shower gel etc. 

About Brightcove 

Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. 

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.

WORKING AT BRIGHTCOVE 

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, and we actively support a culture where inclusion and growth are at the center. We hire, recognize, and promote employees who are committed to these same ideals. We value collaboration, creativity, work/life balance, professional growth, and creating an empowering space for open communication. No matter where our employees work, remotely or in one of our global offices, employees have plenty of opportunities to meet colleagues and celebrate a variety of personal interests and perspectives.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please email recruiting@brightcove.com.

The Brightcove Privacy Policy explains the processing and purposes of any personal information.

UK Remote or Belfast

Serial tech entrepreneur Ilir Sela started Slice in 2010 with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over 18,000 restaurants (that’s nearly triple Domino’s U.S. network!) with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We’re growing and adding more talent to help fulfil this valuable mission. That’s where you come in.

The Challenge to Solve

Provide Slice with up to date data to grow the business and to empower independent pizzeria owners to make the best data driven decisions through insights that ensure future success.

The Role

You will be responsible for leading data modelling and dataset development across the team. You’ll be at the forefront of our data strategy. Partnering closely with business and product teams,  to fuel data-driven decisions throughout the company. Your leadership will guide our data architecture expansion, ensuring smooth data delivery and maintaining top-notch data quality. Drawing on your expertise, you’ll steer our tech choices and keep us at the cutting edge of the field. You’ll get to code daily and provide your insights into best practices to the rest of the team.

The Team

You’ll work with a team of skilled data engineers daily, providing your expertise to their reviews, as well as working on your own exciting projects with teams across the business. You’ll have a high degree of autonomy and the chance to impact many areas of the business. You will optimise data flow and collection for cross-functional teams and support software developers, business intelligence, and data scientists on data initiatives using this to help to support product launches and supporting Marketing efforts to grow the business. This role reports to the Director of Data Engineering.

The Winning Recipe

We’re looking for creative, entrepreneurial engineers who are excited to build world-class products for small business counters. These are the core competencies this role calls for:

• Strong track record of designing and implementing modern cloud data processing architectures using programming languages such as Java, Scala, or Python and technologies like Spark
• Expert-level SQL skills
• Extensive experience in data modelling and design, building out the right structures to deliver for various business and product domains
• Strong analytical abilities and a history of using data to identify opportunities for improvement and where data can help drive the business towards its goals
• Experience with message queuing, stream processing using frameworks such as Flink or KStreams and highly scalable big data data stores, as well as storage and query pattern design with NoSQL stores
• Proven leadership skills, with a track record of successfully leading complex engineering projects and mentoring junior engineers, as well as working with cross-functional teams and external stakeholders in a dynamic environment
• Familiarity with serverless technologies and the ability to design and implement scalable and cost-effective data processing architectures

The Extras

Working at Slice comes with a comprehensive set of benefits, but here are some of the unexpected highlights:

• Access to medical, dental, and vision plans
• Flexible working hours
• Generous time off policies
• Annual conference attendance and training/development budget
• Market leading maternity and paternity schemes
• Discounts for local pizzerias (of course)

The Hiring Process

Here’s what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1-3 weeks to complete and you’d be expected to start on a specific date.

1. 30 minute introductory meeting
2. 30 minute hiring manager meeting
3. 60 minute pairing interview
4. 60 minute technical interview
5. 30 minute CTO interview
6. Offer!

Pizza brings people together. Slice is no different. We’re an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. We are also proud members of the Diversity Mark NI initiative as a Bronze Member.

Privacy Notice Statement of Acknowledgment

When you apply for a job on this site, the personal data contained in your application will be collected by Slice. Slice is keeping your data safe and secure. Once we have received your personal data, we put in place reasonable and appropriate measures and controls to prevent any accidental or unlawful destruction, loss, alteration, or unauthorised access. If selected, we will process your personal data for hiring /employment processes, as well as our legal obligations. If you are not selected for the job position and you have given consent on the question below (by selecting "Give consent") we will store and process your personal data and submitted documents (CV) to consider eligibility for employment up to 365 days (one year). You have the right to withdraw your previously given consent for storing your personal data and CV in the Slice database considering eligibility for employment for a year. You have the right to withdraw your consent at any time.For additional information and / or exercise of your rights to the protection of personal data, you can contact our Data Protection Officer, e-mail:privacy@slicelife.com

Who We Are

The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As the world continues its digital transformation and relies more on cloud services and the Internet, the “network,” which is now both public and private, has become a black box our customers cannot see or understand.  

Our Internet and cloud intelligence platform delivers the only collectively powered real-time view of the Internet and private networks, cloud, and SaaS platforms, helping enterprises and service providers identify problems before they impact revenue, damage brand reputation, or halt employee productivity. 

In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within the Cisco Networking Business Group and is the Network Assurance solution for Cisco across the Cisco Networking Cloud and Cisco Security Cloud. ThousandEyes is also a foundational component of Cisco’s growing Full-Stack Observability (“FSO”) business. 

About The Role

We are looking for an Internet Measurement Researcher to join our applied research team. In your role within the research team, you'll be at the forefront of innovation, crafting and refining new algorithms to enhance the inference capabilities at ThousandEyes. Your work will focus on monitoring the performance and reliability of a wide range of technologies including applications, networks, cloud providers, and CDNs. Collaborating closely with top-tier engineering and product teams, you will take your pioneering ideas from prototypes to full-scale production. This will empower some of the world’s largest networks to efficiently monitor and analyze the root causes of various events. 

As a member of our research team, you'll work with an extensive and unparalleled dataset gathered from some of the world's most extensive enterprise and public networks. 

Qualifications

• PhD or MS in Computer Science

• Existing portfolio of network measurement research projects

• Expert knowledge in Internet protocols (TCP/IP, DNS, BGP, HTTP, etc.)

• Experience with networking tools (e.g. tcpdump, ping, etc)

• Expert in Python

• Experience working with SQL and NoSQL (e.g., Mongo, Hadoop)

• Superb written, verbal, and persuasive communication skills

A plus if you have

• Industry research and development experience

• BGP experience

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. 

US – COMPENSATION RANGE – MESSAGE TO APPLICANTS

146500 USD - 230900  USD

Message to applicants applying to work in the U.S.:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Meet the Team:

This team is looking for someone with the combined technical and management experience to create the next generation of on-road autonomous driving technology, meeting customer needs as effectively and efficiently as possible. Works closely with cross-functional teams to define actionable work plans to achieve product milestones, integrate plans with organizational leaders, obtain feedback from stakeholders, and maintain a backlog of work that reflects end-user requirements and company objectives. Owns the product development plan across relevant engineering teams, represents the plan to executive management, and serves as a subject matter expert.

What you'll do:

• Accountable for ensuring consistent delivery of critical projects that meet the company's objectives, coordinating efforts and resources, identifying, and removing organizational barriers to execution as the internal representative of the customer to the engineering organization.
• Responsible for analyzing and communicating product initiatives to development teams, leadership, and other stakeholders. Break down the product initiatives into department-level quarterly plans.
• Analyze top-level product requirements to develop associated department-level plans for components that advance the virtual driver product towards commercial launch.
• Create strong working relationships and maintain effective communication across all product development teams, informing others of new features and release timelines, and soliciting frequent feedback from stakeholders for action.
• Build trust and strong working relationships with the technical subject matter experts and principal engineers that steward the technical roadmap.
• Consult with relevant technical experts and synthesize their input with your own technical and industry knowledge to create and define a balanced product development backlog which drives teams towards the most cost-effective path to commercial launch.
• Cohesively and succinctly present quarterly departmental plans based on cross-functional dependencies for evaluation and approval by engineering leadership at the executive level.
  
• Represent product development plans, showcase recent development efforts in regular reviews, and synthesize changes in urgency to resolve product issues within the applicable department.
  
• Partner with engineering leadership to define timelines/milestones, identify/mitigate risks, recommend resource allocation, track progress, resolve dependencies, and resolve bottlenecks.
  
• Set clear, actionable development team workloads that deliver epic acceptance criteria that cleanly support initiative-level acceptance criteria, delegate tasks and set deadlines.
  
• Monitor epic status and report metrics for management recognition. Clarify metrics and measurable goals to identify work, clarify urgency and importance, follow-up and verify solutions/results, measure success, review for continuous improvement and effective time management.
  
• Provide candid and constructive feedback to development team members that maximizes team goals and individual employee potential. Report any issues of concern to managers.
  
• Create a motivating and inspiring development team environment with an open communication culture. Act proactively to ensure smooth development team operations and effective collaboration.
  
• Drive a culture of continuous improvement. Identify process gaps and/or new areas of focus for continuously improving engineering planning, communication, and execution.

What you’ll need to Succeed:

• Demonstrates competences and technical proficiencies typically acquired through:
  • BS+ 4+ years of experience OR MS+ 3+ years of experience
• Considered highly skilled and proficient in discipline; conducts complex, important work under minimal supervision and with wide latitude for independent judgment. 
• We are looking for a TPM with the experience in one of the following fields: 
  • Data Systems
    • Experience with different database architectures, including but not limited to relational and NoSQL databases, data warehousing and clustered, distributed data stores.
    • Experience with Python libraries for applied data science (Pandas, Plotly, Matplotlib, Dask, TensorFlow).
    • Experience with AWS serverless architectures (Lambda, Batch, ECS Fargate, Glue, Athena).
    • Experience with workflow patterns using directed acyclic graphs (Apache Airflow, AWS Step Functions).
    • Familiarity with machine learning operations and the data and artifacts that they produce.

Bonus Points!

• Experience with different mapping formats, strategies, and developing pipelines to deploy maps to different environments.

Perks of Being a Full-time Torc’r

Torc cares about our team members and we strive to provide benefits and resources to support their health, work/life balance, and future. Our culture is collaborative, energetic, and team focused. Torc offers:  

• A competitive compensation package that includes a bonus component and stock options
• 100% paid medical, dental, and vision premiums for full-time employees  
• 401K plan with a 6% employer match
• Flexibility in schedule and generous paid vacation (available immediately after start date)
• Company-wide holiday office closures
• AD+D and Life Insurance 

Unqork is the leading Codeless as a Service platform that helps leading organizations build, deploy and manage complex software without having to think about code. Unqork created the codeless architecture standard – the future of software development that frees the world’s largest enterprises from the pitfalls of legacy code and allows them to focus on innovation to drive business and maintain a competitive edge. More than one third of Unqork’s corporate customers are in the Fortune 500, with a customer roster that includes Goldman Sachs, Marsh, Maimonides Medical Center and the U.S.  Department of Health and Human Services. To learn more, please visit: unqork.com.

At Unqork, we are ignited by inclusive and thoughtful thinkers  who aren’t afraid to challenge the status quo. We encourage you to apply!

The Impact U will make:

The Software Engineering Manager’s responsibilities and duties will include, but are not limited to, the following:

(1) Guide your team in the creation of new products and work cross-functionally to influence how we operate and provide value to customers

(2) Foster a supportive environment that gives your engineers space to make an impact

(3) Help establish organizational metrics and roadmaps

(4) Introduce and refine processes to improve the collaboration and productivity of your team

(5) Partner with engineers, product managers, QA and Design to identify opportunities, and create solutions that positively improve the end-user experience

(6) Provide technical guidance to your team

What U bring:

(1) 2+ years leading one or more teams of engineers, working with Product Managers, Designers and QA

(2) 5 years of experience as a full-stack engineer

(3) Experience growing your engineers into strong organizational contributors

(4) Experience guiding initiatives of increasing scope and complexity

(5) The ability to identify operational gaps and help solve them by gaining consensus among your peers and teams

(6) Exposure to working with distributed systems

(7) Proficient working knowledge of REST APIs

(8) Experience integrating role-based Access Control (RBAC) into an application

(9) Experience in Node.js, ReactJS, GraphQL and NoSQL databases

(10) Bachelor’s degree in Computer Science or Engineering

(11) Opportunity to work from home, anywhere in the United States

Any suitable combination of education, training, or experience is acceptable.

SALARY:      $262,700 per annum

LOCATION:  New York, NY

HOURS:       Full Time

CONTACT:   Unqork, Inc.

85 Fifth Avenue, 6th Floor

New York, NY 10003

Attention:  Sandra Gomez, HR Operations & Immigration Manager

or email Sandra Gomez at sandra.gomez@unqork.com

Perks & Benefits:

???? Work from home with a remote-first community

???? Unlimited PTO (and the encouragement to use it)

???? Student loan payback program

???? 100% employer-covered medical, dental, and vision options available to you and your dependents

???? Flexible Spending Account (FSA)

???? Monthly stipend toward your WFH setup, vacation, development and more

???? Employer-sponsored 401(k) with contribution match

???? Robust DEI Program that compensates ERSG leaders for their efforts

????????‍♀️ Subsidized ClassPass Membership

???? Generous Paid Parental Leave

???? Join Aerodei at Unqork, where we track and report on diversity, equity, and inclusion efforts

A few more things:

At Unqork we value DEI and every Unqorker focuses on a DEI organizational goal that is tied to their performance evaluation. All Unqorkers can actively measure and track the impact of their DEI initiatives through our custom DEI application. 

Unqork embraces a culture of security and privacy awareness by consistently safeguarding sensitive information, adhering to company policies, and actively participating in training and initiatives to protect our data and the privacy of our stakeholders.

Unqork is committed to creating an accessible and inclusive hiring process. We strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contacttalent@unqork.com. 

The US base salary range, across all Unqork US locations, for this full-time position is $172,800 - $259,200 + equity + perks/benefits. An individual employee’s salary within the range provided above depends on a wide array of factors including, but not limited to, the working location, role, skillset and level of experience of such employee. Please note that the salary range reflects the base salary only, and does not include bonus, equity or perks/benefits. 

Unqork is an equal opportunity employer, and proud to be committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.

The Messaging Platform team is responsible for designing, developing, and supporting the inbound and outbound messaging conduits at Postscript. We are currently in the process of replatforming our outbound messaging services and are looking for a motivated software engineer with an interest in designing systems at scale in a microservices environment to join our growing team. The end result will be participating in the development of what will ultimately be the most performant and feature-rich messaging platform in the industry.

This is a fully remote position.

Primary duties

Our future Senior Software Engineer will design and implement microservices in Go, backed by MongoDB and other NoSQL datastores in an AWS environment. Experience with modern SDLC including Agile methodologies is helpful, as well as a penchant for building systems that scale and are flexible enough to accommodate an ever-evolving business strategy.

What We’ll Love About You

• Minimum 6-8 years professional software development experience, at least 3 years of which is in Go
• Experience leading projects and delivering end to end on a backend solution successfully
• AWS experience a plus
• Experience with NoSQL databases a plus
• Experience working in fast-paced development environments
• Experience working in low latency, high throughput applications
• Good communication skills and a team player
• Willingness to learn new technologies and a flexible mindset

What You’ll Love About Us

• Salary range of USD $170,000-$200,000 base plus significant equity (we do not have geo based salaries)
• High growth startup - plenty of room for you to directly impact the company and grow your career!
• Work from home (or wherever)
• Fun - We’re passionate and enjoy what we do
• Competitive compensation and opportunity for equity
• Flexible paid time off
• Health, dental, vision insurance

For information about how we use your personal data, please see our U.S. Job Applicant Privacy Notice

The Role:

DailyPay is looking for an Engineering Manager to join our growing Engineering Team! The Engineering Manager will utilize technical skills to build service oriented architecture that is highly scalable & available to maintain DailyPay’s leading role in the early wage access industry.

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.

How You Will Make an Impact:

• Providing coaching, mentorship, and career development
• Closely collaborating on product strategy with your Product Manager, and working with them to manage and prioritize the product backlog.
• Identifying opportunities for team member’s professional development and collaborate with the right partners to make it happen.
• Anticipating future people requirements and working with the People & Talent to recruit, evaluate, and hire great new team members.
• Providing performance feedback and complete performance evaluations for the team.
• Providing informal performance feedback on a frequent basis, recognizing achievement and flagging opportunities for growth.
• Providing advice and assistance to teams on technical difficulties that arise in the course of doing their work.

What You Bring to The Team:

• Bachelor’s degree in a technical field or equivalent experience
• 10+ years experience building highly-scalable services.
• 8+ years experience leading an engineering team
• Experience in driving, executing, and delivering high-quality technical solutions
• Strong written, verbal, and interpersonal skills with the proven ability to communicate effectively at all levels.
• Experience delivering software using agile methodologies.
• Experience leading, coaching, and motivating agile teams.

Nice to Haves:

• Experience building software applications or services in the financial areas
• Experience using multiple agile software development approaches such as Kanban, Lean, Spiral, Scrum, etc.
• Working knowledge of NoSQL solutions

What We Offer:

• Exceptional health, vision, and dental care
• Opportunity for equity ownership
• Life and AD&D, short- and long-term disability
• Employee Assistance Program
• Employee Resource Groups
• Fun company outings and events
• Unlimited PTO
• 401K with company match

• Assist in the administration of SQL Server instances and participate in the management of ElasticSearch servers and instances.
• Contribute to the development and maintenance of T-SQL scripts for database management.
• Utilize PowerShell and Python for routine database operations.
• Support the migration of database infrastructure to cloud-based solutions, with a focus on Microsoft Azure.
• Collaborate with senior DBAs and cross-functional teams to enhance system performance, reliability, and scalability.
• Support the formulation and execution of backup, recovery, and archiving strategies.
• Monitor database performance and assist in resolving any issues under the guidance of senior DBAs.
• Participate in SQL and NoSQL projects, with an opportunity to learn and contribute to ElasticSearch and Azure Databricks initiatives.
• Assist in the implementation of technical standards for servers, instances, and databases.
• Document database architecture and contribute to the knowledge base.
• Provide technical support for database and application incidents.
• Work with the development team to optimize query performance and data modeling.

• A Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 2-3 years of experience in database administration, with hands-on experience managing SQL Server instances.
• Exposure to writing T-SQL scripts and interest in developing these skills further.
• Basic to intermediate knowledge of PowerShell and Python scripting.
• Familiarity with cloud technologies, especially Microsoft Azure. Experience with ElasticSearch, Azure Databricks and/or CosmosDB is a plus.
• A foundational understanding of database structures, principles, theories, and practices.
• Eager to learn, grow, and take on new challenges in a supportive environment.
• Good team collaboration skills and the ability to work effectively across departments.
• Strong communication skills in English.
• A genuine interest in advancing database administration and engineering skills, particularly in Azure environments.

Classy, an affiliate of GoFundMe, is a Public Benefit Corporation and giving platform that enables nonprofits to connect supporters with the causes they care about. Classy's platform provides powerful and intuitive fundraising tools to convert and retain donors. Since 2011, Classy has helped nonprofits mobilize and empower the world for good by helping them raise over $5 billion. Classy also hosts the Collaborative conference and the Classy Awards to spotlight the innovative work nonprofits are implementing around te globe. For more information, visitwww.classy.org.

About the role:

Classy's Product Technology team is hiring a Staff Software Engineer to join Classy’s Enterprise Events team. This role is ideal for someone passionate about building world-class APIs, leading geographically distributed engineering teams, and excelling in architectural design and cross-functional collaboration. You'll spearhead initiatives that not only push the boundaries of technology but also contribute significantly to social good, working alongside a team of skilled and passionate engineers. As a Staff Software Engineer, you will play a crucial role in developing high-quality, scalable, and robust APIs. You will lead a team of talented engineers spread across different geographies, driving the design, implementation, and maintenance of our software solutions. Your strong architectural expertise, leadership skills, and ability to collaborate across teams will be instrumental in delivering products that exceed expectations.

 What you’ll accomplish:

• Design, develop, and maintain high-performance, scalable, and secure APIs that align with business objectives and technical standards.
• Lead, mentor, and inspire a team of software engineers, fostering a culture of innovation, excellence, and continuous learning.
• Collaborate with product managers, UX/UI designers, and other cross-functional teams to ensure seamless integration and delivery of features.
• Drive architectural decisions, advocating for best practices and improvements to our development processes.
• Conduct code reviews, ensuring adherence to coding standards and addressing technical debt.
• Manage work across multiple time zones, ensuring timely delivery and quality of work.
• Stay abreast of emerging technologies and industry trends, incorporating them into our strategy to enhance product offerings.

 What you bring (Required):

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 8+ years of experience in software development, with a strong focus on API design and development.
• Proven experience leading and managing a geographically distributed engineering team.
• Expertise in software architecture, design patterns, and microservices architecture.
• Proficient in multiple programming languages and frameworks relevant to API development.
• Strong understanding of database design and management, including SQL and NoSQL databases.
• Experience with cloud services (AWS, Azure, Google Cloud) and containerization technologies (Docker, Kubernetes).
• Excellent problem-solving, communication, and leadership skills.
• Demonstrated ability to work collaboratively across different teams and cultures.
• High-level proficiency with any high level object oriented language (PHP, Node, etc). 
• Deep experience with code versioning tools (Git/Bitbucket). 
• Experience working with offshore teams in different time zones that may require flexibility working outside of core company hours.

Why you’ll love it here: 

• Market competitive pay
• Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee only plans and 85% for employee + dependent plans) and employer HSA contributions. 
• 401(k) retirement plan with company matching
• Hybrid workplace with fully remote flexibility for many roles
• Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses
• A variety of mental and wellness programs to support employees   
• Generous paid parental leave and family planning stipend
• Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday
• Learning & development and recognition programs
• Gives Back Program where employees can nominate a fundraiser every month for a donation from the company
• Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.
• Employee resource groups
• Your work has a real purpose and will help change lives on a global scale.
• You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together. 
• We live by our core values: consider everything, do the right thing, spread empathy, delight the customer, and give back.
• We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!
• Our commitment to Sustainability. Classy exists to create a sustainable world for all. 

Dedication to Diversity 

Classy is working toward building a more diverse and inclusive environment that is representative of individuals of all backgrounds, experiences, and lifestyles, allowing all employees to feel comfortable being their true, authentic selves in a space that enables productivity and meaningful work.

The total annual salary for this full-time position is $150,500 - $200,500 + equity + benefits.  As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. 

Your recruiter can share more about the specific salary range based on your location during the hiring process. 

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.