Operations Associate Remote Jobs

10 Results

3d

People Operations Associate (Full Time, Contract)

Magic SpoonNew York,United States, Remote Hybrid
Full Timec++

Magic Spoon is hiring a Remote People Operations Associate (Full Time, Contract)

Magic Spoon reimagines your favorite childhood breakfast into a high-protein, grown up cereal to power your days. Since launching in 2019, we've become one of the fastest growing DTC brands, Forbes called us "the future of cereal", TIME Magazine named us in their Top 100 inventions, and we’ve launched in cereal aisles nationwide in Target, Walmart, Kroger, Albertsons, & more.

We’re looking for a People Operations Associate with existing office management and/or people ops experience to join our growing team. We're searching for an organized, food/CPG/restaurant loving individual to be responsible for leading the smooth operation of the office environment and supporting with People Operations coordination (specifically in Talent Acquisition, On- and Offboarding). This position requires a hands-on, proactive and detail-oriented professional who is able to handle office administration and contribute to fostering a positive workplace culture.

This is a full time contract role, with potential to extend to full time salaried position [to be discussed after 3mo in role]. This is a in-person/hybrid role (Tues, Weds & Thurs in office) based in Tribeca, NYC. Note that this role will have specific in-office timing expectations (to be aligned on with candidate) due to the office management responsibilities.

As People Operations Associate, you'll cover:

Office Management

  • Maintain a clean and organized office environment, including stocking the kitchen, tidying communal spaces and unloading dishwashers
  • Manage all office operational needs, including weekly catering, merchandise, kitchen and office supplies inventory ordering & organization, and other administrative responsibilities
  • Manage reception and guest & candidate experience in the office, including management of key card and guest access
  • As required, work with cleaning staff & third-party office supply and service vendors, and office security & emergency preparedness
  • Act as day to day point person with property/building management and subcontractors, ensuring the office is always in working order and up to code, resolving issues quickly
  • Support People Operations Manager with office related onboarding and offboarding processes
  • Oversee office and C-Suite team shipping accounts, receive, send, unpack and distribute mail and deliveries as necessary
  • Support team (including the C-Suite) in coordination of large company and executive board meetings, both virtual and onsite and including any catering and conference room technology support
  • Occasionally support co-CEOs with business travel & accommodation booking
  • Collaborate on the management of the office expense budget and report monthly to the People Operations Manager and the Chief of Staff & Head of BizOps
  • Proactively update and evolve systems and protocols for efficiency and success

People Operations

  • Recruiting operations
    • Booking interviews: scheduling zoom interviews, coordinating in person interview days 
    • Work closely with the People Operations Manager to communicate with all candidates and ensure a seamless, excellent candidate experience
    • Help manage candidate-related bookings and expenses such as travel and accommodation for out of state candidates 
    • Work with People Operations Manager and Hiring Managers on Job description creation, interview topic ideation and interview guide creation at each stage 
    • Keeping ATS + other recruitment trackers up to date according to interview process development 
    • Sourcing candidates: creating sourcing lists for new roles, writing outreach comms, actioning sourcing 
    • Employee experience research: salary research, pulling and organizing comp job posts, refreshing comp benefits work 
  • Events:
    • Support People Operations Manager with organization and execution of all team events, both in office and off-sites, including team calendar management
  • 0-2 years of professional experience in People/HR, Office Management, Talent Acquisition or other relevant field —preferably in a startup environment and/or in a small to medium-sized company
  • Experience working within an in person office environment
  • Proficiency in Google Suite and Microsoft Office Suite (including Excel, Google Cal and Google Sheets) 
  • You thrive in a fast-paced and delivery driven environment
  • A team player with a hands on, can-do-anything attitude
  • Strong proven communication, problem solving and interpersonal skills
  • Detail-oriented and always thinking at least one step ahead
  • An autonomous and driven self-starter 
  • Excellent time management and ability to prioritize numerous tasks, with proficiency handling multiple short- and long-term projects at once
  • Enjoys tracking, systems and organization! 
  • Well spoken, courteous and professional
  • You truly love supporting the smooth running of an office environment and you share a passion for people
  • May be required to lift up to 25 lbs infrequently
  • A passion for all things CPG, restaurants, food & drink 

What we value:

Hold on to the Dream???? Adult life shouldn’t be boring, prioritize your work/life balance, we can build a world-class company and have fun doing it

Don’t miss the bowl for the loops ???? We’re all working towards the same big goals, prioritize collaboration over ego, politics, or possessiveness

Be a Fruit Loop in a world of Cheerios???? Bring your whole, unique self to work, celebrate and care for everyone

Pour your own milk…and don’t be afraid to spill a little???? We trust you, use your best judgment to make decisions. Mistakes are inevitable, let’s learn from them!

  • Competitive salary
  • Catered lunch in office
  • Dog friendly office 
  • Unlimited cereal ✨????

Magic Spoon is committed to building a company that not only represents, but includes, individuals across different backgrounds and perspectives. Everyone deserves an equal seat at the breakfast table.

Magic Spoon intends to offer competitive base pay within the stated range, dependent on job-related, non-discriminatory factors such as experience, skills, and qualifications. The anticipated hourly salary range for this role is $25-30 an hour, DOE.

If transitioned to full time salaried position, the annual base salary range for this role will be $60,000 - $75,000 and will include equity and a robust benefits package.

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4d

Associate People Operations (Full Time, Remote)

Hike,Delhi,India, Remote
remote-firstDesign

Hike is hiring a Remote Associate People Operations (Full Time, Remote)

At Hike, we’re building the Rush Gaming Universe ???? ???? ????

To know more, check out work.hike.in


Hike Code ????( Our core cultural values )

The Hike Code is our cultural operating system. It is our set of values that guides us operationally on a day-to-day basis. We have 9 core values:

  • Top Talent in Every Role → Both a quest for greatness & shared values are important to us ????‍♂️
  • Owner not a Renter →Proactive & radically responsible. Everyone is an owner ????
  • Pro-Sports Team →Strength-based, results driven with a "team-first" attitude ⚽️
  • Customer Obsession → We exist to delight our customers ????
  • Think Deeply & Exercise Good Judgement →Clear mind, obsession to simplify & data-informed ????‍♀️
  • Build & Make Magic →Courage to walk into the unknown and pioneer new fronts ????
  • Be Insatiably curious & keep Improving → Curiosity to acquire new perspectives, quickly ????‍????
  • Move Fast & Be Dynamic→ Ruthless prioritization & move fast ????‍♂️
  • Dream Big, Be Bold & Think Long Term → Courage to climb big mountains ????

Explore a rare career opportunity at Hike, where HR Ops meets People Ops. This role lets you enhance your HR Ops skills while delving into strategic People Ops. Join us to shape HR fundamentals, employee experience, and company culture. It's a unique chance for professional growth in our innovative People approach

Skills & experience we're looking for ????‍????

  • 2 to 5 years of relevant experience, demonstrating strong performance and delivery in prior roles | Top talent in every role
  • Proven ability to pioneer and implement innovative human resource solutions in complex, evolving business contexts | Build & Make Magic
  • Advanced data-oriented mindset, with experience in preparing, maintaining, and presenting sophisticated HR reports, analytics, and dashboards | Think Deeply & Exercise Good Judgement
  • Proven experience in payroll processing, compliances, PF, company audits, and insurance administration  | Top talent in every role
  • You are detailed and data-oriented with impeccable follow-through  |  Think Deeply & Exercise Good Judgement
  • Strong knowledge of local labor laws and regulations | Top talent in every role
  • Proficiency in HRIS and payroll software | Top talent in every role
  • Efficient oversight of Payroll & PF vendors for accurate processing and compliance  | Top talent in every role
  • Ensuring rigorous adherence to audit standards and regulatory requirements are met  | Top talent in every role
  • Skilled in facilitating feedback and development, implemented peer perspectives and check-ins to foster a robust feedback culture and support professional growth | Customer Obsession
  • Exceptional ability to prioritize tasks, distinguishing between urgent and important, enabling you to address challenges strategically | Move Fast & Be Dynamic
  • Proven track record in thriving within high-intensity, fast-paced, and evolving environments, demonstrating adaptability to unexpected changes and challenges| Be curious & keep learning
  • Expert communicator with the ability to convey complex ideas clearly, both in written and verbal formats, to various audiences | Top talent in every role
  • Proficiency with current HR tools & technologies and a willingness to learn new systems to streamline HR processes | Top talent in every role
  • A personal ethos of growth and self-improvement, with a willingness to actively seek feedback for personal development | Dream Big
  • Bonus Points:
    • Experience in a high-growth internet or technology companyI Top Talent in every role
    • Set up some awesome innovative People Programs/Products and initiativesI Think Deeply & Exercise Good Judgement

You will ????

  • Strategy → Lead the development and refinement of People Team Policies with a keen focus on statutory compliance.
  • Strategy →Develop and implement strategies to enhance employee engagement, fostering a positive work environment.
  • Operations →Take charge of monthly payroll processing, PF operations, ensuring accuracy and compliance with statutory regulations
  • Operations →Develop plans to enhance day-to-day operations, incorporating insights from employee feedback and industry best practices.
  • Operations →Oversee and optimize HR tools, ensuring their effective utilization for streamlined processes.
  • Operations → Ensure seamless onboarding and offboarding processes, fostering a positive experience for new hires and departing employees.
  • Operations → Aid in developing and maintaining compensation philosophies, benchmarking, and salary range structures
  • Operations →Manage various aspects of Employee Stock Ownership Plans (ESOPs) such as initial grants, VESOP, SESOP, ESPP, and top-up programs
  • Operations →Contribute to the development and enforcement of policies like Prevention of Sexual Harassment (POSH) to ensure a safe and compliant work environment.
  • Operations → Assist in organizing and managing remote working initiatives related to festivals, internal engagement activities and updates along with employee queries.
  • Collaboration → Coordinate with auditors to facilitate smooth audits, providing necessary documentation and ensuring compliance.
  • Collaboration →Collaborate with vendors and partners, especially in the realm of insurance, to ensure effective and efficient services for employees.
  • Collaboration → Engage in conducting and analyzing surveys like eNPS, quarterly surveys, and People Partnering feedback to gauge employee sentiment and identify areas for improvement.
  • Collaboration → Coordinate performance reviews, calibration, and appraisals to align with organizational objectives
  • Analytics → Design and maintain People Analytics to provide meaningful insights to business leaders.

???? Benefits → We have tremendous benefits & perks, including the freedom to work from anywhere as we are a remote-first company. Check out work.hike.in to know more

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World Business Openings is hiring a Remote Legal Operations Associate - Colombia

About World Business Lenders (www.wbl.com)

World Business Lenders (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States that lack access to traditional funding.

This is a Contract/Consultant position. Generally, working hours will be 9:00am-6:00pm Eastern Time, Monday through Friday, although hours worked may be greater based upon operational requirements. The job requires EXCELLENT oral and written command of the English language.Resumes must be submitted in English or they will not be reviewed.

Position Overview

In a fast paced, high expectation, results oriented environment, the Legal Operations Counsel will support the General Counsel in overseeing all U.S. legal and regulatory matters in connection with the company’s origination of short-term real estate collateralized commercial loans.

Responsibilites:

  • Coordinate legal and regulatory aspects of the loan origination process
  • Liaise and collaborate internally with relevant departments, and externally with applicants, title companies, outside counsel (for the company or the applicant), etc.
  • Ensure compliance with all applicable legal and regulatory requirements
  • Maintain current knowledge of all applicable rules and regulations
  • Provide required legal advice and guidance
  • Prepare and review loan documents and/or supporting documents
  • Review title reports/commitments
  • Prepare and review agreements with business referral partners
  • Understand and adhere to time-sensitive deadlines
  • Develop, prepare, update and revise applicable policies and procedures
  • Conduct post-closing loan reviews
  • Address origination related matters in coordination with the post-closing asset resolution process for non-performing loans
  • Other projects and duties as assigned

  • Law degree; from a nationally accredited U.S. law school preferred
  • 5-10 years’ work experience in commercial loan origination; real estate collateralized and in the U.S. preferred
  • Working knowledge of U.S. federal and state commercial lending laws, rules, regulations, licensing requirements, and laws, rules, regulations governing U.S. financial institutions preferred
  • Working knowledge of real property recording systems and real property chain of title matters throughout the U.S. preferred
  • Excellent organizational, communication (both written and verbal) and computer skills
  • Excellent English fluency, both written and verbal
  • Able to hire, train, supervise, manage and develop lawyers in the same reporting line
  • Strong legal research skills
  • Able to work in a fast-paced, deadline-driven environment and handle multiple projects simultaneously
  • Detail-oriented and resourceful with excellent follow-through skills
  • Proficient in all Microsoft Office and Adobe applications
  • Able to establish and maintain effective work relationships both internally and externally
  • Consultancy Contract Position
  • Salary DOE
  • 11 US Paid Holidays per Year

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19d

Senior Associate, Revenue Operations

MuteSixNew York, NY, Remote
Prisma

MuteSix is hiring a Remote Senior Associate, Revenue Operations

Job Description

The Senior Associate supports the reconciliation of media buys as well as vendor accrual billing. You will report to the Senior Manager. This position is important in the daily tactical management of the investment program and requires you to work well in a team-based and customer service environment. Advanced Media knowledge is crucial to be successful in this role and must show the initiative to participate in advanced projects. 

The Senior Associate position is training-intensive. Learning new skills (both technical and organic) and procedures is important. You will be an active participant, increasing participation over time in the position. You will be encouraged to contribute ideas and insights that will benefit our clients and team. This role can be remote nationally or hybrid in the tri-state area, but you will need to work EST hours. 

  • Reconciliation: 
  • Responsible for the interaction with vendors regarding billing/reconciliation, including but not limited to reaching out to vendors for missing invoices for all medias 
  • Resolve billing discrepancies between client and vendor 
  • Support the Dataverse reconciliation 
  • Responsible for vendor accrual billing 
  • Client & Internal Relationships: 
  • Support Manager in preparing and delivering work to our clients and colleagues within dentsu 
  • Assist Manager in communicating with internal teams including but not limited to AP, Billing, Financial Operations, and client account teams 
  • Attend status meetings 
  • Participate and contribute in face-to-face internal client teams and vendor meetings  
  • Engage with all work-related contacts through personal and written communications 
  • Reporting 
  • Assist with weekly/monthly reporting 
  • Assist with accrual reconciliation including but not limited to data entry, billing, and project submission to Master Data team 
  • Market Research & Leadership: 
  • Seek solutions to issues related to media buying tools such as DDS, Prisma, preemptions and makegoods with client’s media schedules 
  • Recommend improvements to internal workflow to improve efficiency 
  • Keep current with market research (industry periodicals, email newsletters, websites, etc.) 
  • Demonstrate ability to apply insights over time 
  • Recognize potential problems and escalate or propose solutions 
  • Take clear ownership of assigned tasks 

Qualifications

Qualifications:

  • Bachelor’s Degree 
  • 2+ years of industry experience including experience in analytics and math
  • Familiarity with Mediaocean 
  • You are interested in media & principal buying, and you LOVE numbers

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Future PLC is hiring a Remote Digital Ad Operations Associate

The Digital Ad Operations Associate role will work with Client Success Managers to oversee the daily management of advertising and content campaigns. This includes ad server campaign management and execution (segment management, trafficking, pacing, optimization, reporting and other tasks).

You will be assigned to one or more Industry Team, working with industry leading clients on delivering successful ad campaigns. Our verticals include Media, Retail, Finance, Education, Business Services, Healthcare, Energy, Technology, Food & Beverage and more. You will report to the Director of Ad Operations in this remote role.

What you'll do...

  • Upload, test and schedule advertising creative using ad servers to ensure start and full delivery of all ad campaigns
  • Investigate issues (delivery discrepancies, technical issues) with clients, agencies, third-party platforms, and internal parties and provide resolutions to these issues
  • Partner with Media Coordinators to answer client questions promptly, including ad specifications, tags and troubleshooting ad issues (tracking, pacing, implementation, and/or reporting )
  • Build, manage and report on multi-channel campaigns including display, native, content marketing, and social media
  • Prepare, edit and test client HTML code

Experience that will put you ahead of the curve...

  • 1+ years in ad operations, digital marketing, or related field
  • Proficiency in ad serving platforms
  • Familiarity with web analytics tools like Google Analytics
  • Basic understanding of HTML or other coding basics
  • Ability to explain technical concepts for client interactions and team collaboration.

What’s in it for you… 

We have many awesome perks available to our staff. We offer huge opportunities to learn and develop, whether through professional qualifications, exposure to incredible business projects or informal lunch & learns, hosted by your colleagues. We have a fantastic culture where we really do care about our people and want everyone to succeed. Varied roles mean you’re not pigeonholed into one finite area but that you can develop many skills

Additional benefits include health insurance; and range from medical to dental and even vision care.

And to top it all off, not only do we offer unlimited holiday because we trust you to manage your workload and time but we also offer a share in our success whereby every colleague is eligible to join our profit pool bonus scheme - if Future hits their performance targets all colleagues may receive a bonus.

Internal job family level P8

Please note, the salary range for this position is $40,000-$50,000

This is a position covered under a collective bargaining agreement between Future US, Inc. and the Writers Guild of America East.

Future US is eligible to hire in 34 states - Alabama, Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Kentucky.

Who are we…

We’re Future. We’re 3000+ colleagues over 250+ brands speaking to 400 million people every month across the globe through websites, events and magazines. We’ve got ambitious plans that build on our growth momentum and unlock new opportunities and we’re looking for talented people who want to be a part of it.

Our Future, Our Responsibility - Inclusion and Diversity at Future

We have a voice and we’re going to use it. We promote diversity and inclusion not just in our recruitment processes, but everything we do. We’re an equal opportunity employer and we will continue to ensure our recruitment process is free of bias and our workplaces are inclusive, positive, free of discrimination and respecting of all backgrounds and beliefs. Our culture is underpinned by our values and employees - all - are treated with respect and fairness.

Please let us know if you need any reasonable adjustments made so we can give you the best experience!

Find out more about Our Future, Our Responsibility on our website.

#LI-JM1 #LI-Remote

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+30d

Compliance Operations Associate

XeSydney,New South Wales,Australia, Remote Hybrid
mobileapi

Xe is hiring a Remote Compliance Operations Associate

At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300 million people access information about the currencies that matter to them and over 225,000 people used us to send money overseas. 

ABOUT THIS ROLE

Reporting into the Compliance Operations Manager you will understand the value the compliance operations functions have in delivering key business objectives and have the foresight to spot opportunities to innovate and develop new ways of operating.

Our Principles

AMBITION: We dream big, try things out and always ask “why not?” and “what if?” We’re ambitious in our thinking and our delivery

RESPONSIBILITY: We get involved, bring our perspective and are always open to new ideas. We take personal responsibility

COMMUNITY: We value a sense of belonging, trusting each other and encouraging authenticity. We contribute to our community

ROLES & RESPONSIBILITIES

  • Great Attention to Detail: Conduct Customer Due Diligence and Enhanced Due Diligence for new corporate and consumer relationships
  • Strong Investigative Skills: Complete ongoing monitoring of customer relationships on the back of trigger events or through their regular review cycle. Investigate transaction monitoring alerts and evaluate whether they are unusual or suspicious
  • PEP & Sanctions Screening: Review PEP and Sanction screening referrals for clients and beneficiaries at registration and transactional level in line with Xe’s policy
  • Analytical & Trends: Analyze transaction data and fraud metrics to determine trends and indicators which may assist in detecting and preventing online fraud
  • Operational Compliance: Remain up to date on Xe’s core business activities and assist in the analysis of proposed business initiatives from a compliance operations perspective
  • Provide day to day compliance operations assistance and support to wider teams within Xe
  • Act as a contact and reference point for Compliance Operations Analysts e.g. handling escalated queries
  • Conduct training for new starters and analysts on an ongoing basis
  • Provide walkthroughs of systems to internal and external stakeholders
  • Quality Control: Conduct Quality Control checks on Compliance Operations Analysts to ensure Xe maintains consistency and accuracy whilst striving for continuous improvement of the compliance operations function
  • Situational Adaptability: Maintain high levels of performance at all times including situations with challenging timeframes and complex situations and scenarios
  • Team Culture: Foster a positive, inclusive, collaborative team culture by maintaining open professional communications and being a team player
  • Process Improvement & Efficiencies: Strive towards continuous improvement of the compliance operations function

POSITION REQUIREMENTS

  • Passionate about Compliance: At least 3 years’ experience gained working within a similar role within the FX/Payments industry or within a similar regulated organization
  • Effective Communicator: Excellent communication skills, ability to build relationships and communicate effectively
  • Prioritization & Organization: Strong organizational skills to enable identification of required tasks and deadlines and planning and prioritization of these tasks in an appropriate manner
  • Customer focused: Client-focused approach with a passion for delivering excellence
  • Adaptable: Ability to work as part of a global team, sharing best practice and working collaboratively to raise the bar across the organization
  • Fluency in English with confident verbal and written communication skills
  • Ability to work flexible hours and possibility of evening and weekend work

Desirable:

  • Expertise in using tools such as Compliance Catalyst, Actimize and Accertify
  • ICA Diploma or Advanced Certificate in AML/Financial Crime, ACAMs

PERKS & BENEFITS

  • Salary range from $80,000 to $90,000 per year, plus a discretionary bonus
  • Superannuation
  • Healthcare
  • 20 days annual leave increasing with each year of service (capped at 25 days)
  • Paid day off for your Birthday
  • Discounted Euronet Employee Share Purchase Plan (ESPP)
  • Plumm Mental Health and Wellbeing

We want Xe to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organization that encourages diversity in all respects.

At Xe we are committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on recruitment@xe.com

The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.

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+30d

Senior Operations Associate

BeamSeoul,Seoul Teugbyeolsi,South Korea, Remote Hybrid

Beam is hiring a Remote Senior Operations Associate

Warehouse Operations Performance Management:

- Oversee nationwide WH operations, ensuring optimal performance and efficiency.

- Develop and implement new operational metrics, including WH backlog management, repair, and cost efficiency.

- Track and quantify performance on a weekly basis in collaboration with various stakeholders.

Quality Assurance and Workflow Management:

- Provide quality assurance guidance, ensuring adherence to standards and continuous improvement.

- Develop and oversee the execution of the repair/scrap playbook, with particular attention to workflow optimization.

- Track spare parts consumption and work closely with relevant teams to ensure inventory accuracy.

People Management:

- Develop and implement training curriculums to enhance skill levels across the field team.

- Act as the key contact person for consolidating city-specific WH operations sprints and actions, ensuring alignment with overall company goals.

Safety and Compliance:

- Participate in safety projects aimed at ensuring a secure and compliant working environment within the warehouse operations.

- Collaborate with the safety management team to implement best practices and adhere to safety regulations.

Communication and Collaboration:

- Serve as the main contact point between hardware/software product teams and ground operations, facilitating smooth communication and project execution.

- Work closely with concerned teams to establish inspection guidelines, provide support for incident response, and lead deep-dive investigations when necessary.

- Coordinate with HQ and regional stakeholders, including ROPS, Strategy, Product, SCM, and finance teams, to ensure alignment and effective execution of operational strategies.

Project Management:

- Lead new project initiatives, particularly those related to product and WH features.

- Collaborate with cross-functional teams to develop and implement standard operating procedures (SOPs) for new initiatives.

- Escalate issues related to significant costs or initiatives that impact other departments, ensuring timely and effective resolution.

Stakeholder Management:

- Engage with key stakeholders across various departments, including HQ, SCM, product management, and finance, to drive operational improvements and resolve issues.

- Act as the point of escalation for major operational challenges, ensuring that all relevant parties are informed and involved in decision-making processes.

- Bachelor’s degree in Operations Management, Business Administration, or a related field.

- Minimum 2 to 3 years of experience in operations management, preferably in a warehouse or logistics environment. - Strong analytical skills with a focus on data-driven decision-making.

- Strong SQL skills are required for data analysis and metric development.

- Excellent English communication skills, both written and spoken, are essential.

- Proven experience in project management, with a track record of successfully implementing complex initiatives.

- Ability to work independently and handle multiple tasks simultaneously in a fast-paced environment.

  • Opportunity to make an impact to the world by transforming urban transportation.
  • Be part of a hyper-growth organization with plenty of opportunities to springboard your career.
  • Flexible and autonomous working environment with highly motivated and competent colleagues.

The Beam Group of Companies is an equal employment opportunity (EEO) organization. We are dedicated to providing an inclusive and diverse working environment where all are welcome regardless of race, language, religion, gender, nationality, age, disability or other divisive categorizations.

By submitting an application and/or confirming your candidacy, you acknowledge that you have read the Privacy Policy and consent to the Beam Group of Companies processing your data in accordance with the Privacy Policy. Please contact us if you change your mind at any time in relation to the consent you have provided.

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+30d

Senior Client Operations Associate

Collective HealthSan Francisco, CA | Lehi, UT | Plano, TX | Remote
B2B

Collective Health is hiring a Remote Senior Client Operations Associate

We all depend on healthcare throughout our lifetimes, for ourselves, and our families and friends, but it is notoriously difficult to navigate and understand. As an industry that comprises 20% of the US economy we think healthcare should work better for all of us. At Collective Health we believe it’s time for a new day in healthcare where as members we are informed and empowered to make the right care choices when the decisions are urgent and critical. 

We continually strive to deliver superior value on health spend in addition to an excellent employer and an exceptional member experience. As a Senior Client Operations Associate, you will be assigned a number of clients to support. Partnering with your counterparts in CS, you will stay abreast of all client touchpoints and interactions while owning the resolution of all issues, inquiries, and day-to-day servicing. By driving excellent client experiences & engagement you will make a crucial impact on our ability to renew existing clients and secure new prospects.

What You’ll Do:

  • Own and support the day-to-day client operations, partnering closely with your assigned account relationship owners to answer client inquiries, resolve issues & incidents, monitor performance, and service ongoing client needs..
  • Possess a breadth of knowledge across all operations functions, with a deeper level of expertise in one or more areas; ie eligibility, claims processing, plan setup, etc.
  • Serve as the interface and translation layer between the relationship manager & client, and the broader plan administration and support teams.
  • Ensure efficient & effective execution of all client processes while arming your assigned relationship managers with the results and insight they need to drive the client relationship
  • While much of your primary responsibilities will be outside the direct view of the client, you will be client facing during key moments in the client journey such as leading the implementation/renewal experience in coordination with your assigned relationship owner. You will also be a crucial part of the face to client during more technical or operational portions of the client experience such as during QBRs or YIR. Time spent as the face to the client (including preparation) will be <35% of the role.  
  • Take on a book of business jointly with your assigned relationship owners. While ratios may change as processes are optimized, book of business size at this level is ~$13M ACV or ~16 average size clients
  • Partner with the relationship owners you support to find solutions for the client within our existing workflows. Follow process/procedures where defined, work with your peers and leader to establish and clarify processes where absent.
  • Expert ability to self-serve data, reporting, and answers pertaining to client issues and inquiries. Where unable to self-serve, know the process or person to engage instead
  • Drive continuous process improvement and standardization in Client Support and across all teams that touch the client experience by identifying opportunities and surfacing ideas for improvement, and then leading improvement initiatives.  
  • Support your assigned clients and relationship owners from sale, through implementation & go-live, and to renewal. Seek ways to optimize and enhance the client experience, especially during implementations and renewals.  
  • Drive process standardization across the book of business and wherever possible, and determine when certain escalations call for further process optimization.  Work with your leader and peers to capture these and lead response plans.    
  • Oversee the timely/accurate turnaround of client plan requests, including benefit changes, product changes, new group additions, client terminations, escalated issues, etc. Correct conflicting work before impact felt by client.  
  • Coordinate cross-functionally as needed to solve needs of your assigned clients and relationship managers, and create/lead initiatives with stakeholders to improve the client experience.  

About You:

  • Experience in the Health Insurance Industry
  • Strong focus on the customer experience with an ability to anticipate and resolve client questions before they become issues
  • 5+ years in operations or customer facing roles supporting B2B clients in the health insurance industry
  • Demonstrated ability to drive efficiency and effectiveness in cross functional processes
  • Proven ability to be an effective and confident face to the client in support of complex issues and inquiries
  • Self-starter who is resourceful and can navigate through the organization and our processes with little direction
  • An overall enthusiasm and desire for constant learning and self-improvement, and an ability to coach others in your best practices
  • Analytical mindset with the ability to identify process gaps, explore enhancements, recommend solutions, and drive initiatives to continuously improve - never settles for the status quo
  • Enjoys a fast paced team environment and adapts to change by adjusting priorities as needed
  • Technical proficiency or ability to quickly learn Google Suite, Airtable, Zendesk, SmartSheets, Looker, etc

Pay Transparency Statement

This job can be performed in a location where we have an office: San Francisco, CA, Lehi, UT, or Plano, TX, with the expectation of being in office at least two weekdays per week, or hired for remote work in the following states: CA, CO, CT, FL, GA, IL, MA, MI, MN, NJ, NY, NC, OH, OR, TN, TX, UT, or WA.

The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the [salary/hourly rate], you will be eligible for stock options and benefits like health insurance, 401k, and paid time off. Learn more about our benefits at https://jobs.collectivehealth.com/#benefits.

San Francisco, CA Pay Range
$91,000$114,000 USD
Lehi, UT Pay Range
$73,000$91,000 USD
Remote Pay Range
$62,000$114,000 USD
Plano, TX Pay Range
$80,000$100,000 USD

About Collective Health

Collective Health is the leading health benefits platform that brings together medical, dental, vision, pharmacy, and program partners into an integrated solution that better enables employees and their families to understand, navigate, and pay for healthcare. By reducing the administrative lift of delivering health benefits, providing an intuitive member experience, and helping control costs and improve outcomes, the company guides employees toward healthier lives and companies toward healthier bottom lines.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance, please contact recruiting-accommodations@collectivehealth.com.

Privacy Notice

For more information about why we need your data and how we use it, please see our privacy policy: https://collectivehealth.com/privacy-policy/.

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FanDuel is hiring a Remote Sportsbook Regional Operations Associate

Job Application for Sportsbook Regional Operations Associate at FanDuel{"@context":"schema.org","@type":"JobPosting","hiringOrganization":{"@type":"Organization","name":"FanDuel","logo":"https://recruiting.cdn.greenhouse.io/external_greenhouse_job_boards/logos/000/006/973/resized/preview3.jpg?1569577352"},"title":"Sportsbook Regional Operations Associate","datePosted":"2024-06-13","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"addressCountry":null,"postalCode":null}},"description":"\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eABOUT FANDUEL\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eFanDuel Group (“FanDuel\") is an innovative sports-tech entertainment company that is changing the way consumers engage with their favorite sports, teams, and leagues. The premier gaming destination in the United States, FanDuel consists of a portfolio of leading brands across gaming, sports betting, daily fantasy sports, advance-deposit wagering, and TV/media.\u003c/p\u003e\n\u003cp\u003eFanDuel has a presence across all 50 states with approximately 17 million customers and 28 retail locations. FanDuel is based in New York with offices in New Jersey, Georgia, California, Oregon, Canada and Scotland.\u003c/p\u003e\n\u003cp\u003eIts networks FanDuel TV and FanDuel+ are broadly distributed on linear cable television and through its relationships with leading direct-to-consumer over-the-top platforms.\u003c/p\u003e\n\u003cp\u003eFanDuel Group is a subsidiary of Flutter Entertainment plc, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eTHE ROSTER\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eAt FanDuel, we give fans a new and innovative way to interact with their favorite games, sports and teams. We’re dedicated to building a winning team and we pride ourselves on being able to make every moment mean more, especially when it comes to your career. So, what does “winning” look like at FanDuel? It’s recognition for your hard-earned results, a culture that brings out your best work—and a roster full of talented coworkers. Make no mistake, we are here to win, but we believe in winning right. That means we’ll never compromise when it comes to looking out for our teammates. From creatives professionals to cutting edge technology innovators, FanDuel offers a wide range of career opportunities, best in class benefits, and the tools to explore and grow into your best selves. At FanDuel, our principle of “We Are One Team” runs through all our offices across the globe, and you can expect to be a part of an exciting company with many opportunities to grow and be successful.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eTHE POSITION\u003cbr\u003e\u003c/strong\u003eOur roster has an opening with your name on it\u003c/p\u003e\n\u003cp\u003eFanDuel is seeking a Regional Operations Senior Associate to join our Regional Operations team. This role involves managing procurement and ensuring budgetary compliance and expenditure tracking. You will play a key role in supporting the strategic roadmap for retail growth by collaborating with multiple departments, including Procurement, Finance, Compliance, and Commercial. Your responsibilities will include supporting day-to-day activities to ensure budgetary provisions are met and strategically spending on relevant items to support ongoing retail activities.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eTHE GAME PLAN\u003c/strong\u003e\u003cbr\u003eEveryone on our team has a part to play\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eCollaborate with Regional Operations to establish processes for creating, approving, and processing invoices.\u003c/li\u003e\n\u003cli\u003eDevelop and implement tools to measure spending and make recommendations for additional support as needed.\u003c/li\u003e\n\u003cli\u003eFollow up with vendors to ensure timely invoice payments.\u003c/li\u003e\n\u003cli\u003ePresent quarterly business reviews on cost optimizations and process efficiencies to the VP and Sr. Director.\u003c/li\u003e\n\u003cli\u003eManage relationships with ex

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+30d

Talent Operations Associate

WayfairRemote, United States
Bachelor's degree

Wayfair is hiring a Remote Talent Operations Associate

This is a remote opportunity

The Talent team at Wayfair plays a critical role: we support our 20,000+ employees as individuals, members of teams, and as part of Wayfair. We are committed to enhancing productivity by promoting employee welfare and inclusion, fostering collaboration and innovation, and driving professional growth and retention. Our best-in-class Talent team is looking for an experienced Human Resources professional to help achieve this mission with our centralized, virtual Talent Employee Support Center that provides Talent (Human Resources) Management support to all Wayfair employees. 

As an influential and integral member of the Talent team, you will be tasked with driving and providing strategic input to Talent workstreams, sharing insight and advice with respect to project planning as the Talent team grows and scales, understanding and driving federal and state/provincial employment laws, coaching and development of team members, analysis of employee trends, training and more.

What You'll Do

  • Enable employee-facing customer support functions by assisting employees with requests and concerns on processes such as I-9 administration, benefits, internal mobility, terminations, unemployment insurance, and more.
  • Serve as a subject matter expert and resource to HR team members and external business partners regarding system issues and tickets.
  • Provide direction and guidance to leaders and employees on HR and Operations programs, policy and procedures, employment/labor laws, conflict resolution, change management, and organizational development while effectively mitigating business and company risk.
  • Partner with managers on strategic planning, and provide guidance on employee and business trends that impact team processes and policies.
  • Review and learn data to begin to identify trends, provide insights and make recommendations to stakeholders and cross-functional partners to develop solutions that improve business results.
  • Work cross-functionally to drive department specific projects and initiatives.
  • Maintain agility and prioritize workflow to adapt to other projects and responsibilities as assigned to meet the business needs.

What You'll Need

  • 1+ years in a dedicated Human Resources (HR) role 
  • 1+ years of experience in the compliance management and administration 
  • Fluency in both Spanish and English is a plus
  • Bachelor’s degree in Human Resources Management or related field preferred 
  • Ability to build productive relationships and influence all levels of the organization
  • Service orientation with a consultative lens
  • Ability to analyze, interpret, manipulate data as it relates to the HR function
  • Comfortable adapting to change in a fast-paced, dynamic and ambiguous environment

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

Need Assistance?

For more information about applying for a career at Wayfair, visit our FAQ page here

About Wayfair Inc.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.

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