Responsibilities:

• Manage a sales territory with fast paced interactions with multiple stakeholders
• Balance inbound and outbound activities to maximize revenue bookings
• Evangelize key solutions to help drive solution engagements
• Manage customer relationships, identifying key stakeholders to drive long term relationship value as a trusted advisor
• Develop relationships with NetSuite AMO and NetSuite leadership
• Focus on helping NetSuite AMO uncover ARR expansion opportunities
• Own your book of business and the customer relationship - strong hunting mentality
• Be the authority on your customer business so you can solve real world business problems via technology adoption.
• Uphold and enhance the value of the Myers-Holum brand in the marketplace by striving for excellence in everything you do.
• This role may include travel, and occasional flexibility in working hours, including nights and weekends which may be necessary to meet project deadlines or address unforeseen circumstances during engagements

Qualifications and Skills:

• 3-5 Years Quota bearing sales experience with a proven track record of success
• Top notch organizational skills - ability to create structure and multi-task
• Strong NetSuite solution knowledge with the ability to sell value
• Keen analytical and problem solving skills
• Demonstrated ability to interact with C-Suite and Senior Leadership
• Proficiency with verbal and written communication
• Willingness to travel

About Myers-Holum

• Myers-Holum Inc. (MHI) is a technology and management consulting firm founded in 1981 and based in New York, New York with several professional services practices, specialized skills and expertise
• Today, MHI has a regional presence in core markets across the globe, delivering NetSuite, Stripe, Google Cloud and other cloud services.
• Our firm is comprised of a remote workforce of 350+ consultants and developers working across 9 Countries: United States, Canada, Mexico, Chile, Uruguay, Philippines, Australia, India and Pakistan
• Our cutting edge technology partners include Oracle + NetSuite, Google Cloud Platform, Dell Boomi and Stripe, all working with us to provide the best customer experience throughout each implementation
• Specialties include Enterprise Data Management, Data Warehousing, Master Data Warehousing, Performance Management, Google BigQuery, NetSuite ERP and Ecommerce implementations and Managed Services
• Having consulted for more than 800 companies ranging from the Fortune 500 to the lower Mid-Market, our workforce represents a diverse and ambitious group of consulting and development professionals with comprehensive industry, systems, and data management expertise.
• The clients we service represent a wide array of industries including: Manufacturing W&D, Retail, Ecommerce, Software & Technology, NFP, Financial Services, Pharma & Healthcare, Hospitality, and Insurance
• Having been a NetSuite Alliance Partner and Commerce Agency Partner since 2017, MHI has been recognized as NetSuite Partner of the Year in 2019, 2020, 2021, 2022 and Dell Boomi Growth Partner of the Year in 2020
• Website: myersholum.com

Benefits

• MHI offers competitive base salary + incentive pay as well as training and certification in a variety of products and professional skill sets
• In US: MHI offers a company health insurance policy that covers 100% of premiums for the individual
• 100% remote opportunity when not traveling for client requirements with full access to the team through technology

Responsibilities

• Lead sales consulting services to prospective NetSuite customers in partnership with NetSuite AE’s for new implementation work
• Sell into existing customers for optimization and future phase work
• Source and quarterback opportunities, working with our firm's consulting Solution Architects for scoping, onsite discovery, and project planning for SOWs.
• Work with NetSuite Account Executives and Account Managers across North America, in all verticals, from lower mid-market to tiger team.
• Service implementation projects ranging from $30k SuiteSuccess Financials First to the largest onsite multi-million-dollar NetSuite projects
• Specialize in NetSuite, including everything from ERP, WMS, SuiteCommerce/SCA, SuiteCommerce In-Store POS, PBCS (Planning & Budgeting), SuitePeople, Advanced Manufacturing, SuiteScript customization, integrations to connect NetSuite to any applications (with Boomi, Celigo, or custom), and more
• This role may include travel, and occasional flexibility in working hours, including nights and weekends which may be necessary to meet project deadlines or address unforeseen circumstances during engagements

Qualifications and Skills

• Bachelor's degree and 2-3 years of business experience within ERP or cloud-based financial systems
• Proven track record of exceeding sales expectations
• Strong written and verbal communication skills
• Strong organizational skills
• Proficiency in Microsoft Office and SalesForce
• Ability to harness financial data to inform decisions

About Myers-Holum

Established in 1981, Myers-Holum Inc. (MHI) stands as a prominent technology and management consulting firm headquartered in New York, New York. With a rich history spanning over four decades, MHI has evolved into a global powerhouse, boasting specialized skills and expertise across various professional services practices.

Our Reach:
MHI's influence extends far beyond its New York roots, with a regional presence in key markets worldwide. Our remote workforce of over 400 consultants and developers operates across nine countries, including the United States, Canada, Mexico, Chile, Uruguay, the Philippines, Australia, India, and Pakistan.

Cutting-Edge Partnerships:
At MHI, we collaborate with industry leaders such as Oracle + NetSuite, Google Cloud Platform, Dell Boomi, and Stripe to deliver unparalleled customer experiences. Through strategic alliances, we harness cutting-edge technology to drive innovation and excellence in every implementation.

Specializations:
Our expertise spans a wide range of specialties, including Enterprise Data Management, Data Warehousing, Master Data Warehousing, Performance Management, Google BigQuery, NetSuite ERP, E-commerce implementations, and Managed Services. With a track record of success, we've served over 800 clients, ranging from Fortune 500 giants to ambitious mid-market enterprises.

Diverse Clientele:
MHI caters to a diverse clientele across various industries, including Manufacturing W&D, Retail, E-commerce, Software & Technology, NFP, Financial Services, Pharma & Healthcare, Hospitality, and Insurance. Our comprehensive industry knowledge and tailored solutions ensure maximum value for our clients.

Recognition and Awards:
As a testament to our commitment to excellence, MHI has been honored as NetSuite Partner of the Year for five consecutive years (2019-2023) and Dell Boomi Growth Partner of the Year in 2020. These accolades underscore our dedication to delivering exceptional results and driving growth for our clients.Learn More:
Explore our website at myersholum.com to discover how MHI can empower your organization with innovative solutions and unparalleled expertise. Join us on our journey to redefine possibilities and shape the future of technology and management consultin

Benefits

• MHI offers competitive base salary + incentive pay as well as training and certification in a variety of products and professional skill sets
• In US: MHI offers a company health insurance policy that covers 100% of premiums for the individual
• 100% remote opportunity when not traveling for client requirements with full access to the team through technology

Position Overview

Our Professional Services Team is responsible for ensuring the success of our customers, acting as the subject-matter experts for our product and providing consulting expertise for the integration and operation of SingleStore. The Data Architect will be responsible for hands-on product implementations with new customers, ensuring a world-class customer experience. The successful individual will be able to carry on profound discussions with customers' front-line technical experts, as well as have high-level, business talks with senior executives.

As an organization, we’ve hit an inflection point, making this an exciting time to be at SingleStore. Given the continued growth of our business, it’s critical that we implement scalable tools and best practices to effectively scale the organization. This position will play a key role in product implementations and will contribute to the processes that will help take the company to the next level.

Role and Responsibilities

• Partner closely with customers to gain an understanding of both their technical and business requirements
• Execute on design and deployment plans to successfully implement SingleStore into new customer environments
• Follow best practices when deploying SingleStore, ensuring a consistent and positive customer experience
• Help build and deploy the next generation of database management platform that automates tasks, provisioning/de-provisioning, analytics, and instrumentation across 1,000s of nodes
• Evangelize best practices by educating customers and becoming their trusted advisor, providing an overall business solution

Required Skills and Experience

• Deep experience and understanding of complex applications, distributed systems, and custom technology deploymentsin a variety of customer environments
• Firm understanding of SQL, Linux, and scripting languages
• Firm understanding of database administration, database architecture, and distributed systems
• Experience working in the modern data infrastructure space: RDBMS (Oracle, SQL Server, Sybase, etc.), Middleware, Analytics, Data Warehouse, Business Intelligence, and/or “Big Data” technology
• Strong customer-focus mindset, with a passion for delivering customer satisfaction
• Ability to travel up to 70% of the time, including both U.S. and international travel
• B.S. in Computer Science or a related field

SingleStore is one platform for all data, built, so you can engage with insight in every moment. Trusted by industry leaders, SingleStore enables enterprises to adapt to change as it happens, 

embrace diverse data with ease, and accelerate the pace of innovation. SingleStore is venture-backed and headquartered in San Francisco with offices in Sunnyvale, Seattle, Boston, London, Lisbon, Bangalore, Dublin and Kyiv. Defining the future starts with The Single Database for All Data-Intensive Applications.

Consistent with our commitment to diversity & inclusion, we value individuals with the ability to work on diverse teams and with a diverse range of people.

Please note that SingleStore’s COVID-19 vaccination policy requires that team members in the United States be fully vaccinated, including a booster shot with one of the United States FDA-approved vaccine options to meet in person for SingleStore business or to work from one of our U.S. office locations.[It is expected that this will be a requirement for this role]. If an exemption and/or accommodation to our vaccination policy is requested, a member of the Human Resources department will be available to begin the interactive accommodation process. 

To all recruitment agencies: SingleStore does not accept agency resumes. Please do not forward resumes to SingleStore employees. SingleStore is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.

Location: Remote - Eligible US Locations

About the role and about You:

Are you a talented and motivated Software Engineer looking to make a significant impact at Zwift, both internally and externally? Do you enjoy digging into new and emerging technologies and integrating them with existing tools to solve problems in new ways? Do you thrive in a dynamic environment where your contributions drive measurable business value? If so, we want you on our team at Zwift!

As an experienced technical leader in our software development team, you will be responsible for partnering closely with our Community Support team to design, develop, and launch solutions that will help us provide world-class support to our community of over one million active Zwifters. These Customer Support tools and systems are crucial in ensuring that customers can easily get help on any questions about Zwift, including hardware and subscription purchases to get in the game, and any new products, features, or partnership support in the future. You'll be part of a passionate engineering team with a clear focus on supporting Zwift's customer base and playing a key role in the success of the business, and will work across many of our product, engineering, and infrastructure teams.

Success in this role involves consistently delivering high-quality, maintainable code, and meeting project deadlines. The ideal candidate will effectively collaborate with cross-functional teams, proactively solve complex technical challenges, and continuously seek opportunities for improvement. Additionally, they will contribute to customer satisfaction, take full ownership of their work, bring innovative ideas, and foster positive team dynamics. 

If you’re ready to take your career to the next level, apply today!

What you’ll do:

• Partner closely with stakeholders in Zwift's Community Support organization and related teams to define requirements, build a roadmap, make trade-offs, and deliver end-to-end technical solutions, including the full software development life cycle.
• Identify and recommend improvements in tools and processes which can improve our customers' experience and the efficiency of our Community Support organization.
• Establish a deep understanding of the company's technical architecture and the implications of key technical decisions.
• Write clean, efficient, testable, and maintainable code for both front-end and back-end systems.
• Conduct code reviews and ensure code quality through automated testing (e.g., unit testing, integration testing, and similar).
• Participate in agile development processes, including sprint planning, daily stand-ups, and retrospectives.
• Build and evangelize effective processes to eliminate technical risk and technical debt.
• Participate in on-call support, monitoring, and troubleshooting of all services owned by the team.
• Implement best practices for scalability, maintainability, security, and system performance.
• Lean into industry trends, especially in AI, ML, and LLMs, exploring opportunities to leverage these capabilities in new and innovative ways for Community Support applications.

What we’re looking for:

• Bachelor’s degree in Computer Science, Software Engineering, or similar discipline.
• 8+ years of relevant software engineering experience and 3+ years of full stack web development experience.
• Experience using, configuring and integrating contact center and community support tools, including: 
• Contact Center CRM applications (e.g., Kustomer, Zendesk, Salesforce, Oracle ServiceCloud).
• Automated support deflection tools (e.g. Zoom Virtual Assistant, Kustomer, or similar).
• Knowledge Base systems (e.g., Kustomer, Zendesk, Stonely, Yext)
• Support Voice applications (e.g., AirCall, Talkdesk, Freshcaller, Amazon Connect, Avaya).
• Peer-to-Peer forum moderation tools (e.g., Discourse, PlushForums).
• Social Media Support (e.g., Sprout Social, Hootsuite, etc.).
• Excellent communication skills with both technical and non-technical audiences.
• Demonstrated ability to work with full independence in situations where business problems and technology strategies may not yet be defined.
• Proficiency in front-end technologies and modern web development frameworks (e.g., React, Angular, Vue.js, etc.).
• Strong back-end development skills with experience in languages such as Java, Node.js, Python, or similar.
• Experience with relational and non-relational database technologies.
• Expertise in modern API design, development, and microservice architectures.
• Strong working knowledge of CI/CD pipelines and automated testing frameworks.
• Ability to solve complex problems through breadth of knowledge, influencing others, and focused domain expertise.
• Track record of leading by example in engineering best practices and mentoring other engineers.
• Adaptability and eagerness to learn new technologies as needed.

Bonus points:

• Experience with AI, ML, and LLM systems applied to the customer care domain (e.g. ChatGPT, Claude, Gemini, or similar).
• Experience defining and producing metrics and analytics, and using data analysis and business intelligence tools in data-driven decision making (e.g., Amplitude, Tableau, OpenSearch, or similar).
• Solid working knowledge of cloud-based infrastructure and AWS.
• Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes, etc.).
• Experience working in Agile development environments (e.g., Scrum, Kanban).
• Experience working with experimentation and feature flag systems (e.g. Optimizely, or similar).
• Experience monitoring community feedback and engaging where appropriate.
• Familiarity with fundamentals of The Effortless Experience.
• Interest in building solutions that support our engaged Zwift Community of cyclists, runners, and fitness enthusiasts.

For All US Based Full-Time Positions:

The base salary for this position ranges between $149,500 to $238,500. The base salary will be based on a number of factors including the role offered, the individual's job-related knowledge, skills, qualifications, and geographic location. In addition to base salary, Zwift is proud to offer a comprehensive and competitive benefits package for all eligible employees which also includes performance bonuses, equity, and a full range of medical, financial, and other perks and benefits.

Anaplan RFP Specialist

Anaplan is seeking an RFP Specialist who can focus on providing quality support and quick turn-around time on Technical RFP responses.
Anaplan is a leading provider of enterprise cloud software, empowering organizations across industries to see, plan and lead better business outcomes.  Our Connected Planning platform enables leaders to align their strategic objectives and resources, make bolder decisions and drive faster results. At Anaplan, we are committed to delivering continuous innovation and an exceptional customer experience while fostering a culture of inclusivity and accountability. 

Who You Are:

• A result-driven individual who has experience in responding to RFPs on areas of compliance, information security, data integrations and systems architecture.
• A technical writer with strong written English language skills.
• Has an aptitude for quickly learning new technology.
• Excellent attention to detail and can work independently with minimal supervision.

Your Responsibilities:

• Provide Anaplan technical, compatibility and platform capabilities information through RFP responses.
• Provide proofreading and editing of RFP responses.
• Manage and maintain the RFP database.
• Other tasks as the company may require.

Your Experience and Qualifications:

The ideal candidate will have experience aligned with the following:

Required

• 2+ yrs. of experience working as an RFP Specialist, IT and Information Security or similar roles.
• Graduate of Information Technology or any related course.
• Working knowledge of information security, privacy, or networking topics.
• Excellent command of English language and comprehension.

Optional

• Bonus points if Japanese or French writing individual.
• Knowledge of Enterprise Systems (SAP, Oracle, Workday, SalesForce, cloud storage solutions, or similar)
• Knowledge of Common ETL tools (Informatica, MuleSoft, Boomi, SnapLogic, Workiva)

We are looking for an experienced Enterprise Customer Relationship Manager (ECRM) to join our post-Sales Enterprise team. The ECRM will cultivate and manage customer relationships, focusing on growth and retention. The ECRM will partner closely with Nextiva’s Account Executives on account strategy and planning to deepen product usage, identify and implement new use cases, continuously deliver business value, close renewals, and drive growth

The ECRM has experience with Sales, Marketing, and Enablement professionals, possesses a high degree of business acumen, and can identify and translate business value back to the customer. As a key member of our Account Management team, the ECRM must thrive in an environment that is highly collaborative and performance-driven.

Key Responsibilities

• Serve as a trusted advisor to lead and manage relationships with our largest, most strategic customer accounts in the US and Canada.

• Collaborate with Account Executives to develop and implement aggressive expansion strategies.

• Develop and execute a strategy to drive value realization of the Nextiva platform, growth, and mitigate/remediate risk. This includes coordinating with cross-departmental resources to ensure successful execution of our objectives.

• Build and maintain relationships with key executives and stakeholders. Map out and navigate complex organizations to build new relationships as needed.

• Represent the customer back to the business through clear communication and administrative updates to CRM, forecasting, and other key tools.

• Produce regular customer health and status reporting ensuring exceptional data management and accuracy in Salesforce and Totango CRM systems.

• Provide mentorship and coaching to peers as the Customer Relationship Management organization continues to grow.

Qualifications

• BS or equivalent education and relevant experience.

• 3-5 years of experience leading Enterprise Customers (Full sales cycle and/or Growth quota-carrying Account Management experience).

• Proven track record of selling and/or managing large, multi-product, multi-million-dollar customers.

• Experience managing a diverse set of customer stakeholders ranging from C-level to manager with 10+ stakeholders per account. Ability to establish new relationships where needed.

• Experience interfacing closely with executive leaders and leading a diverse set of cross-departmental internal stakeholders to execute account strategy.

• Proven ability to stay organized, prioritize well, and manage time effectively in fast-paced, ever-changing environments.

• Proven track record of successfully achieving NRR growth and renewal targets.

• Demonstrated ability to successfully prospect into an installed customer base and successfully identify and solidify business and product value.

• Ability to clearly articulate business value, impact, and ROI.

• Ability to strategically plan with customers, mapping complex business objectives to product use cases.

• Ability to effectively manage customer opportunities and risks.

• Strong business acumen.

• Ability to work independently as well as part of a team in a fast-paced, rapidly evolving environment.

• Salesforce, Totango, Oracle, Atlassian experience preferred.

• Must be able to travel on-site at least monthly (up to 25%).

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-AR1   #LI-Hybrid

Available Locations:Lisbon, Portugal

Cloudflare is looking for a Senior Business System Analyst (Salesforce Quote to Order) to join our fast-growing GTM Applications team. In this role, you will work closely with our business stakeholders in Sales, Pricing, Packaging & Finance to deliver a world-class Configure, Price & Quote (CPQ) management experience for our internal users. This role collaborates with Business SMEs, Developers, and Production Support through each stage of the software development lifecycle and demonstrates both existing and new functionality to customer stakeholders.

As a BSA, you will bring a deep understanding of quoting, configuration, and pricing methodologies, best practices in Salesforce CPQ, and experience leading discovery sessions with stakeholders. You will be responsible for designing, developing, and managing our Salesforce Quote to Order processes and configuration.

What You’ll Do:

• Lead discovery sessions with stakeholders to map business processes, prepare flow diagrams, and distill business requirements into actionable solution designs.
• Design, prototype, build, document, and support solutions for the Salesforce CPQ application.
• Lead socialization sessions with stakeholders to communicate solution designs and ensure alignment.
• Collaborate with business partners to help shape functional requirements for quoting, configuration, and pricing.
• Hands-on experience to create and manage Price Rules, Product Rules, Discounting, Product Setup and Configuration, Product Options, Quote Templates, and Advanced Approval Rules, with the ability to design for complex business use cases.
• Administer Salesforce CPQ declarative configuration, settings, and configurations to onboard new products/bundles/SKU and take ownership of NPI in Salesforce CPQ.
• Recommend improvements to systems and processes to increase efficiency and automation.
• Demonstrate leadership and technical expertise by presenting custom solutions based on the Salesforce platform and ecosystem.
• Perform hands-on technical design, solution architecture, prototyping, proof-of-concepts, and CPQ configuration tasks.
• Work closely with business partners in the Sales Ops and Commissions teams to define requirements and ensure that solutions deliver best-in-class results and efficient business processes.
• Manage Sales technology projects and related CPQ impacts: developing requirements, designing functional solutions and prototypes, and testing. Ensure projects are completed on time, within budget, and aligned with scope.
• Create and maintain detailed technical documentation based on design specifications.
• Own functional tasks and deliverables, including: testing, training, reporting, support, and continuous improvement for the Salesforce CPQ application.
• Use and recommend best practices while delivering scalable, high-quality solutions.

Bonus Points:

• Understanding of how Sales data impacts financial systems like Order Management, Billing, and Revenue.
• Understanding of Lead to Cash processes from an end-to-end perspective.
• Familiarity with billing systems such as Stripe, Netsuite, Oracle, etc.
• Understanding of Salesforce Revenue Cloud or expertise in Revenue Lifecycle Management.
• Experience with Agile methodologies or Product-Led Growth (PLG) methodology.
• Familiarity with Channel GTM motions and Partner GTM enablement to support scaling and collaboration.

Examples of Desirable Skills, Knowledge, and Experience:

• Bachelor's degree (technical degree preferred).
• 7+ years of experience implementing, configuring, and administering SaaS business systems for a software company, with at least 2 years of Salesforce CPQ experience (Steelbrick).
• Proficient in the use of Salesforce Data Loader, Workbench, and Excel to support data analysis & quality initiatives.
• Outstanding testing skills with the ability to identify & execute appropriate depth of testing, including negative tests and integrated test scenarios.
• Detail-oriented, organized, self-motivated, hard-working, and a great team player with excellent interpersonal skills.
• Excellent written and verbal communication skills, including experience meeting with and presenting information to senior leadership.
• Salesforce.com certifications (Administrator, Advanced Administrator, Salesforce CPQ Specialist).
• Passion for creating a frictionless end-user experience.
• Proven ability to work creatively and analytically in problem-solving scenarios.
• Strong knowledge and understanding of the Salesforce.com platform, ecosystem, and best practices.