The Solutions Architect assists in the sales process by providing detailed consultation on customer requirements, customer needs, and, most importantly, how Nextiva’s platform can improve business outcomes. This individual will work hand in hand with the sales teams, partners, prospects, and customers to ensure that all team members are aware of the design requirements. As an SA, you will participate as a technical liaison to the sales and service delivery organizations and manage requests for technical pre-sales assistance, scheduled customer discovery sessions, and solutions demonstrations. This individual will be responsible for creating and introducing solutions to the customer that will help lead the way to Closed/Won business..

The Solutions Architect is an expert who understands customer-specific needs in order to provide business-driven consulting to prospects as well as existing customers. ESA’s provide business-centric expertise that helps our Sales team establish market and deal-level visibility 

Key Responsibilities

• Execute thorough discovery of customer requirements and participation directly in sales interactions via calls and webinars
• Develop comprehensive and creative use cases for prospective Nextiva customers
• Present the Nextiva solution in conjunction with customer predefined requirements
• Review quotes, RFPs, business plans and other customer documents to develop and prepare an effective response or proposal
• Maintain a working knowledge of the industry and competitors in order to act as a valuable resource to the customer and sales teams
• Participate in work groups regarding custom requests and professional services for unique customer requirements
• Develop relationships with vendors including keeping track of new information and sharing with your team
• Develop comprehensive documentation to be leveraged in the composition of the Statement of Work for the Service Delivery Organization
• Provide technical assistance to other departments, including Product Management, Marketing, and People Development teams
• Ensure the solution(s) will work for the customer through demonstration and also through proof of concept (POC) or trial deployments

Communications and Presentations:

• Must be compelling, passionate and enthusiastic speaker with communication skills of the highest caliber
• Deliver and present comprehensive and customized product and service demonstrations in a clear and concise manner to many levels of technical skill sets and audience sizes
• Understand customer-specific needs to provide business-driven consulting to prospective and existing customers.
• Provide business-centric expertise that helps our Sales team establish market and deal-level visibility that resonates with prospects and customers, clearly differentiating our solutions from the competition.
• Be regarded as an experienced operator/practitioner in the Contact Center space and is highly knowledgeable about the unique nuances of this industry.
• Solutions Consultant/ Architect must be able to move between many key facets of the sales cycle from pre-sales engineering support to solution qualification and execution, to solution architecture and post-sale upsell.
• The Solutions Consultant/ Architect is recognized as a credible thought leader, is confidently able to address C-level discussions, and able to help the seller effectively expand the revenue opportunities.

Qualifications

• 4+ years CCaaS, and/or SaaS experience and 4+ years as a Sales or Solutions Engineer
• BS Computer Science or equivalent work experience
• Understanding of  sales process, strategies and solutions selling
• Demonstrate ability to develop, build and maintain strong relationships with sales team, partners, vendors, prospects, and customers
• Create, present and document technical solutions
• Outstanding presentation skills
• Exceptional work ethic, time management, and organizational skills
• Deep knowledge of Customer Service Software, Customer Relationship Software, Data Warehousing Software, Artificial Intelligence and the application of each.
• Ability to create convincing proposals and documentation, including solution diagrams
• Capable of completing job responsibilities with minimal supervision
• Ability to apply solutions, technology and products to a business opportunity

Competencies

• Office 365 and Google G-Suite programs and applications
• Salesforce application knowledge preferred
• Google Cloud certifications preferred
• Visio and Lucidchart - network diagram tools.
• PHP, Java, Python and other programming languages.
• API structure and development capabilities.
• Data Networking, SIP, Contact Center technical certifications
• Strong experience with networking protocols, standards, and hardware
• Legacy Contact Center platforms and modern SIP endpoints.
• Proficiency in using hosted contact center applications
• Travels to internal meetings and customer sites as warranted (travel estimate 20-50%)

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. For this sales role, our estimate of the expected hiring range for the position as posted is $140,000 - $200,000; this includes annualized base salary and annualized target sales incentive. A different level in the job hierarchy apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-SP1   #LI-REMOTE

Application Security Engineer

About the role:

This hands-on security engineering position will be part of StockX's Information Security Cloud & Application Engineering team, leading efforts to enhance the security of software development practices. Members of this team work with several stakeholders to ensure appropriate processes, procedures, and controls are adequately designed and implemented to meet StockX security requirements, mitigate risks, and ensure compliance. This is a critical IC role on the StockX Information Security team and will work with several stakeholders in Product, Engineering, Operations, Customer Service, Safety & Trust, & IT.

What you’ll do

• Assist software development architects on secure coding and architecture practices
• Assist with metric collection and application methodologies for internal information risk management efforts
• Consult with teams to ensure data is properly handled throughout our environment
• Collaborate with business, technology, project management, architecture and information security teams to deliver secure solutions that support our business
• Serve as a liaison between the business and IT for technical security projects
• Stay current on information security practices
• Perform qualitative risk assessments on systems and applications
• Work with information security analysts to ensure visibility and security controls are implemented and maintained
• Enhance technologies and processes for information security analysts
• Participation in one or more of the following:
• Maintaining the organization’s security information tools (AlienVault, Snyk, GitGuardian, ServiceNow, etc)
• Conducting code reviews and assisting with remediations across multiple apps and services (PHP, React, iOS, Android, NodeJS, etc)
• Help drive the shift left movement within StockX by implementing tooling within our CI/CD pipelines (DevSecOps)
• Driving best practices for AWS Cloud Security in greenfield projects, reviewing current practices, and auditing current policies/infrastructure
• Serving as a liaison between Compliance and Engineering to ensure we are meeting our regulatory requirements

About you

• 3 years in a technical IT security role
• GIAC, GSEC, OSCP or other security certifications preferred
• Experience with web application security, including OWASP Top 10 vulnerabilities
• Familiarity with SecDevOps and CI/CD best practices
• Knowledge of cloud security, including AWS
• Knowledge of container security, including Docker or Kubernetes
• Excellent communication and interpersonal skills
• Strong problem-solving skills and attention to detail
• Willingness to learn and get up to speed quickly.
• Excellent analytical, organizational, and communication skills. Ability to say No.
• Experience and ability to mentor senior and junior engineers in the team for best outcomes.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Pursuant to the various pay transparency laws/acts, the base salary range is $120,000 to $145,000 plus opportunities for benefits (e.g., medical, dental), equity and discretionary bonuses. Compensation is dependent on geography and may vary.

350.org is seeking a passionate Asia Communications Manager to champion their message on climate solutions. This role will involve crafting compelling communication strategies, leading creative campaign development, and amplifying the voices of the Regional team. The successful candidate will also be instrumental in aligning communication efforts with key Global and Regional media outlets, digital and social media initiatives, and funding opportunities, ensuring maximum impact

About 350.org 

350.org is building a global grassroots movement to solve the climate crisis. Our online campaigns, grassroots organizing, and mass public actions are led from the bottom up by thousands of volunteer organizers in over 188 countries. 350.org works hard to organize in a new way—everywhere at once, using online tools to facilitate strategic offline action. We want to be a laboratory for the best ways to strengthen the climate movement and catalyze transformation around the world. The values that guide and drive our work are listed here. 

350.org is an equal-opportunity employer.350.org strives to be an inclusive and collaborative group ofpeople who bring a variety of approaches to the work we do. We’re committed to the principles ofjustice, and we try to build a safe workplace where everyone is treated fairly and enjoys workingtogether. We value new perspectives, ideas of all sorts, and different ways of working. Diverseperspectives and experiences improve the way 350.org carries out our work – including what wedecide to work on and how creatively/effectively we do that. We do our best to make staff positionsaccessible to all potential team members, regardless of race, national origin, ethnicity, age, disability,assigned gender, gender expression or identity, sexual orientation or identity, religion or creed,veteran status, marital or parental status, and genetic information. We also strive to include teammembers in communities most impacted by climate change or impacted by other kinds ofenvironmental, social, and economic injustice. 

About the role 

The Communications Manager plays an integral role in bringing 350’s mission and vision further to life. Reporting to the Asia Regional Director, you’ll provide strategic communications leadership and set our communications strategy to increase visibility and raise awareness of the organization, engage target audiences to catalyze action and ensure just transition energy remains a priority and visible in Asia and the Pacific.Working closely in collaboration with colleagues across the organization and partners, you will lead all communications needs and issues and drive communications best practices across the organization. This includes brainstorming with digital colleagues on social media content, leading media queries in the Region, representing Asia in global calls, and coordinating with campaign and country teams on regional campaign priorities.

Key Responsibilities

• Develop and implement strategic media and digital regional communications plans for specific campaigns and events.
• Lead on developing a regional traditional and new media communications strategy for the whole Asia country team/organization and overall responsible for the successful implementation of the plan. 
• Build and maintain a strong network of contacts with international journalists as well as identify and build key international partnerships within the Region.
• Oversee the development of media materials such as press releases, media packages, as well as multimedia materials where possible/relevant.
• Support the team to monitor media, identify digital and media opportunities and engage with issues relevant to 350.org’s work and broader context.
• Potentially line manage members of the communications leadership team and oversee short-term communications contractors. 
• Identify relevant media and influencer contacts, cultivate relationships with them, and further develop and maintain media contacts lists.
• Support and represent 350.org’s overall mission in public venues or other networks to strengthen climate change communications.
• Collaborate departmentally and interdepartmentally to develop alignment between 350.org’s global and regional communications. 
• Support with risk mitigation media work and media strategy on reputational risk issues, in alignment with the Regional Office – including drafting appropriate media lines, as necessary, and coordinating our response to global media colleagues, as needed.

Required Qualifications 

• At least six (6) years of relevant professional communications experience working on issues related to climate change, justice and equity in a regional non-profit organization. 
• Proven relationship-building skills to build and maintain a strong network of journalist contacts, as well as with colleagues across 350.
• Ability to identify and maintain relevant media contacts across Asia, including but not limited to South Asia, Japan, Indonesia, and the Philippines. 
• An initiative-taking, proactive, inspiring attitude with the ability to prioritise an unpredictable workload and solve problems quickly with limited support.
• Willingness to be available during non-traditional hours as needed to ensure results.
• Strong track record of effective remote line management and remote team building.
• Excellent English and additional Asian languages would be a big plus. 

Desired, but not required, skills and experiences (We expect a successful applicant to have at least 2 to 3 of these): 

• Experience developing and running communications training for groups of staff, local groups and volunteers. 
• Experience collaborating with diverse constituencies (labour, vulnerable groups, displaced communities). 
• Ability to manage people and resolve conflicts.
• Experience working and living in multiple countries in Asia.
• Network of existing contacts and ability to strengthen campaigning relationships with organisations and researchers advocating for climate solutions/ just transition to renewable energy, preferably in Asia. 
• Proficiency in Meltwater, Salesforce, Airtable, Google Suite, Slack, and Zoom or similar systems. 

We are looking for someone comfortable working both independently and in teams, highly responsive, and able to lead initiatives as well as take direction from others.

Position Type: Full time

Application Deadline:Although we hope to begin interviews during the week of May 13, this job is open until filled, or the hiring manager determines that they can no longer accept applications. 

Start Date: Ideally mid July 

Compensation:Salary tier 2.3 and the salary is: Japan: 9,606,605 JPY, Indonesia: 458,107,472 IDR, Taiwan: 1,429,418 TWD, Singapore: 81,693 SGD, Philippines: 1,679,420 PHP

Location:Remote, within the countries 350.org currently operates. Current countries are:  Indonesia, Japan, Philippines, Taiwan, Singapore 

Applicants must have the legal authorization to work for any employer in their country of residence. We are unable to sponsor or take over the sponsorship of an employment visa at this time.

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If you have suggestions for us on how to do this better, we value your input and stronglyencourage you to write to us atjobs@350.orgwith the subject line ‘Hiring Feedback’.

About SecurityScorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. 

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of theWorld’s Most Innovative Companies for 2023and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

About the Role:

We are looking for a front end developer with strong web design skills, or a web designer with development experience. 

Responsibilities include designing and developing good looking web pages and charts. 

The ideal candidate will have a background in both web design and frontend development and should have created and maintained websites. We would like to see examples of your past work.

Job Responsibilities:

• Design good looking web pages and charts:Design visually appealing web pages and charts. (Skills like logo design, image editing are optional)
• Develop and maintain front end code:Develop web applications using PHP, HTML, CSS and javascript.
• Other development activities as necessary: Managing JIRA tickets, writing technical documentation, working on other related development tasks not listed above.  

Required Qualifications:

• Bachelor’s degree in Computer Science/Engineering, Information Technology, or a related field.
• 5+ years of experience in web development and design.
• Strong problem-solving skills and the ability to operate effectively under tight deadlines with attention to detail.
• Experience with React, NodeJS
• Proficient in HTML, CSS and Javascript
• Proficient in PHP
  Preferred Qualifications:

• Experience with Vue.js, Jquery and Bootstrap
  
  

Additional Skills:

• Excellent communication skills, both written and verbal, in English.
• Strong organizational skills with the ability to manage multiple priorities.
• Proactive attitude, open-minded and a strong team player.

Benefits:

Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. 

SecurityScorecard does not accept unsolicited resumes from employment agencies.  Please note that we do not provide immigration sponsorship for this position. 

Job Locations: Remote, Mexico City, MX

To the attention of candidates (Mexico City): 

This role requires full time work over the Weekends. Candidates should be comfortable working with a “Wed-Sun” or “Sat-Wed” 5-day working week schedule. Candidates MUST have right-to-work in Mexico.  Visa sponsorship is NOT provided for this position.

About the Department

The Cloudflare Customer Support Team solves complicated problems and answers technical questions via phone, email, chat and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, we are always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development.

Description

Security Operations Center Analysts provide premium-level support for Cloudflare’s security products and features. Our largest and most technically sophisticated customers will contact the SOC as a Service team for assistance and intelligence in dealing with threats or attacks on their infrastructure at OSI Layers 3, 4, and 7. This will span the range of Cloudflare security products from Magic Transit Infrastructure Protection, DDoS mitigation and Network Firewall, to using the Web Application firewall (WAF), Spectrum, Bot Management and Rate Limiting to help customers.

Security Operations Center Analysts analyze threats, make detailed and informed suggestions for mitigation and may need to implement mitigation strategies directly on behalf of the customer. The team also provides attack reporting beyond Cloudflare’s self-service reports.

Responsibilities

• Monitor and investigate the alerts to identify attacks
• Work with Engineering and Operations teams to mitigate attacks, suggest steps to mitigate, and apply the appropriate mitigation, when applicable
• Work with Engineering and Product teams to improve the products and tools
• Extensive communications with customers via chat, email, and phone 
• Review the latest alerts to determine relevancy and urgency. Create new tracking tickets for alerts that signal an incident and require review or escalation
• Configure / Manage security monitoring rules and contribute to tool improvements
• Compare traffic signatures and attributes including IP addresses, cookie variations, HTTP headers, and JavaScript footprints to determine what is good traffic and what is malicious
• Participation in a weekend and holiday rotation required with main working hours 9 to 5 Pacific time 

Key skill sets

• Strong understanding of the OSI model, TCP, UDP, BGP, QUIC
• Advanced understanding of iptables
• Analysis of traffic for attack anomaly detection and creation of mitigation rules
• Experience in handling attack mitigation and thorough knowledge of various attacks (L3/4 and L7)
• At least 2 years of technical support experience and customer support experience is a must
• Strong communication skills with high-value customers 
• Command line / Bash shell
• Sysadmin skills (Linux/Mac/Windows) & Programming skills (Python, Ruby, PHP, C, C#, Java, Perl, Git etc.)
• Security skills and certifications preferred: CISSP, GCIA GCIH, GCFA, GCFE, etc.

Bonus Points:

• Previous DDoS mitigation for OSI layers 3,4, & 7, filter malicious traffic using Cloudflare tools like Magic Transit, Network Firewall, WAF, IP reputation lists, packet inspection, blacklisting, whitelisting, and/or rate limiting is a plus