Oddball believes that the best products are built when engineers understand and value the things they are working on. We value learning and growth and the ability to make a big impact at a small company.  We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space.

We are hiring a Backend Engineer to work on a pivotal Federal program that is making a positive impact on millions of Americans' daily lives.

What you’ll be doing:

Working hand in hand with other engineers developing and scaling a major application. Day to day work will involve writing code, developing tests, and debugging. As an engineer, you will be expected to give input on high-level architecture decisions and communicate those decisions to other developers on the team.

What you'll bring:

• 2+ years experience working with PHP and Wordpress
• Minimum of 3 years working in an Agile software development environment
• Programming in a major open source language, such as Ruby, Python, Go, Java, or JavaScript
• Understanding of the fundamental technologies of the web: HTTP, SSL, HTML, CSS, JavaScript, and JSON
• Experience with a front end JS framework (like Angular, React, Backbone) 
• Extensive experience in taking program requirements and creating an architecture vision with experience in high volume and high availability networks and systems
• Experience in creating and conveying to team members the architectural vision for a program or project
• Build APIs that support both the digital services we deliver as well as third-party usage
• Use unit and integration testing to ensure systems meet business needs
• The ability to write code that is a pleasure for other engineers to read and understand
• Experience with all phases of the software development lifecycle - from gathering and analyzing user/business system requirements to creating application system models
• Experience participating in design meetings and consulting with your project team to refine, test, and debug programs in order to meet business needs
• Experience with Amazon Web Services, in particular EC2, S3, and RDS preferred

Requirements:

• Must be a US Citizen and able to work domestically 
• Must be able to  attain low-level security clearance 

Education:

• Bachelor's Degree

Benefits:

• Fully remote
• Tech & Education Stipend
• Comprehensive Benefits Package
• Company Match 401(k) plan
• Flexible PTO, Paid Holidays

Oddball is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact an Oddball HR representative to request such an accommodation by emailing hr@Oddball.io

Compensation:

At Oddball, it’s important each employee is compensated competitively and fairly. In alignment with state legal requirements. A range for the included position is listed below. Be advised, actual offer details are determined by job category, job location, and candidate skill level.

United States Wage Range: $100,000 – $150,000

About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is positioned as a market leader by the analyst community and is listed as one of the world’s  top software companies by The Software Report. We are Acquia. We are a global company with employees located in more than 30 countries, and we’re building for the future. We want you to be a part of it!

You’re someone who demonstrates:

• Passion for the web, open-source, continuous learning, and genuinely helping others succeed
• Curiosity: When you see a problem, you want to know where it came from, how it got there, and then connect the dots to figure out who’s needed to push forward or resolve
• Integrity: You’re not afraid to speak up and challenge the status quo; you do the right thing, especially when it's hard, and even when nobody's watching
• Priority of diversity, equity, and inclusion in your every day to create and sustain an environment of respect

What you’ll be doing:

• Serve as the customer’s first point of contact for their requests via web-based cases, live chat, and phone, ensuring they are handled, monitored, and resolved in a timely manner
• Determine how to best triage, escalate, and/or resolve sophisticated challenges in real time for a diverse, global customer base
• Assist with preliminary troubleshooting and/or advising best practices across our multi-cloud suite, which may even include product updates or software configurations
• Craft clear, concise, and courteous communications to a diverse audience, leading our interactions with customers and other Acquians with empathy
• Collaborate with technical teams (T2-T3 Support, Cloud Ops, Professional Services) and non-technical teams (Customer Success Managers, Account Ops, Billing) to understand the full value of our products
• Utilize available resources like our knowledge based articles and internal documentation to help customers, then make updates and/or suggestions to keep improving them 

Requirements:

• Education: Bachelor’s degree preferred, ideally in a STEM related field
• Experience: Minimum of 2 years customer facing experience at a Tech company
• Familiarity with the subscription service business model, especially in B2B, and/or the troubleshooting process is a plus
• Technical Skills:Basic understanding of Mac, Linux, and Windows OS
• Comfortable with LAMP stack and using command line interfaces is required
• Exposure to databases, git basics, site development, PHP development, and/or Drupal skills will make you stand out!
• Communication Skills: Exceptional ability to connect information to people, both written and verbal, in a clear, concise, and empathetic way
• Team Player:You acknowledge and appreciate the effort, contributions, and compromises made by/with others. You believe in the common purpose of varying teams and keep them in mind
• Flexible Hours: ability to work nights and weekends during on-call shifts and holiday coverage

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

DXP Support Engineer 
Job Location : Remote India

About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

You’re someone who demonstrates…

• Passion for the web, open-source, and genuinely helping others
• A core understanding of your role, responsibilities, and the common purpose of the team within the company
• A teamwork mindset: Acknowledging and appreciating others’ efforts, contributions, and compromises is a priority for you. You have respect for team decisions.
• Courage: You care more about doing the right thing, even when it’s hard, than being right.
• Integrity: Acquia's core values and behaviors are aligned with yours

What you’ll be doing…

• Assisting customers by addressing and resolving their data and/or product interface challenges
• Using your problem-solving, critical thinking, and multitasking skills to provide a world-class support experience
• Creating and updating team Knowledge-Base articles, Troubleshooting Guides, FAQ’s, and other support-related collateral
• Maintaining a detailed understanding of our product architecture, technical components, and application functionality
• Developing leadership skills through your curiosity, ownership of issues, mentoring, and courage to challenge the status quo

Requirements

• Education: Bachelor’s degree preferred, ideally in Computer Science, Information Technology or Systems, or a related field
• Experience: Minimum of 3 years in a technical support organization or similar
• Exposure to SaaS products, cloud technologies, and technical troubleshooting is a plus
• Technical Skills: Clear understanding of the LAMP stack and comfortable using the command line / bash
• Experience in site development, PHP development, and/or demonstrable Drupal 7/10 skills is a plus
• Communication Skills: Strong ability to convey information clearly, both written and verbal, to a variety of audiences, ie. technical and non-technical customers
• Interpersonal Skills: Ability and desire to form strong relationships with customers, teammates, and coworkers across departments and functions
• Problem Solving: Strong analytical and problem-solving skills, with a customer-centric approach
• Tools: Familiarity with support ticketing systems, CRM software, and other relevant tools

Why Acquia Support?

A genuinely fun place to work. We're a tight-knit team with a lot of energy and opportunities to work collaboratively with others, both in Support and across Acquia to improve our offerings and customer experiences.We're not a call center. Acquia is looking for engineers, not someone to just answer the phone. We provide opportunities to constantly learn and grow your technical skills while solving sophisticated challenges involving cloud technology.When we say work/life balance, we mean it. Paid quarterly on-call, and a liberal vacation policy mean a role where you can have a life, not just a job you can live with.

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!
Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Associate DXP Support Specialist  / Assoc. Specialist (Tier 1 - Shared Cloud)

Job Location : Remote India

About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.
Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

You’re someone who demonstrates… 

• Passion for the web, open-source, continuous learning, and genuinely helping others succeed
• Curiosity: When you see a problem, you want to know where it came from, how it got there, and then connect the dots to figure out who’s needed to push forward or resolve
• Integrity: You’re not afraid to speak up and challenge the status quo; you do the right thing, especially when it's hard, and even when nobody's watching
• Priority of diversity, equity, and inclusion in your every day to create and sustain an environment of respect

What you’ll be doing…

• Serve as the customer’s first point of contact for their requests via web-based cases, live chat, and phone, ensuring they are handled, monitored, and resolved in a timely manner
• Determine how to best triage, escalate, and/or resolve sophisticated challenges in real time for a diverse, global customer base
• Assist with preliminary troubleshooting and/or advising best practices across our multi-cloud suite, which may even include product updates or software configurations
• Craft clear, concise, and courteous communications to a diverse audience, leading our interactions with customers and other Acquians with empathy
• Collaborate with technical teams (T2-T3 Support, Cloud Ops, Professional Services) and non-technical teams (Customer Success Managers, Account Ops, Billing) to understand the full value of our products
• Utilize available resources like our knowledge based articles and internal documentation to help customers, then make updates and/or suggestions to keep improving them 

Requirements

• Education: Bachelor’s degree preferred, ideally in a STEM related field
• Experience: Minimum of 2 years customer facing experience at a Tech company
• Familiarity with the subscription service business model, especially in B2B, and/or the troubleshooting process is a plus
• Technical Skills: Basic understanding of Mac, Linux, and Windows OS
• Comfortable with LAMP stack and using command line interfaces is required
• Exposure to databases, git basics, site development, PHP development, and/or Drupal skills will make you stand out!
• Communication Skills: Exceptional ability to connect information to people, both written and verbal, in a clear, concise, and empathetic way
• Team Player: You acknowledge and appreciate the effort, contributions, and compromises made by/with others. You believe in the common purpose of varying teams and keep them in mind
• Flexible Hours: ability to work nights and weekends during on-call shifts and holiday coverage
  
  

Why Acquia Support?

A genuinely fun place to work. We're a tight-knit team with a lot of energy and opportunities to work collaboratively with others, both in Support and across Acquia to improve our offerings and customer experiences.We're not a call center. Acquia is looking for engineers, not someone to just answer the phone. We provide opportunities to constantly learn and grow your technical skills while solving sophisticated challenges involving cloud technology.When we say work/life balance, we mean it. Paid quarterly on-call, and a liberal vacation policy mean a role where you can have a life, not just a job you can live with.

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!
Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is positioned as a market leader by the analyst community and is listed as one of the world’s  top software companies by The Software Report. We are Acquia. We are a global company with employees located in more than 30 countries, and we’re building for the future. We want you to be a part of it!

You’re someone who demonstrates:

• Passion for the web, open-source, and genuinely helping others
• A core understanding of your role, responsibilities, and the common purpose of the team within the company
• A teamwork mindset: Acknowledging and appreciating others’ efforts, contributions, and compromises is a priority for you. You have respect for team decisions.
• Courage: You care more about doing the right thing, even when it’s hard, than being right.
• Integrity: Acquia's core values and behaviors are aligned with yours

What you’ll be doing:

• Assisting customers by addressing and resolving their data and/or product interface challenges
• Using your problem-solving, critical thinking, and multitasking skills to provide a world-class support experience
• Creating and updating team Knowledge-Base articles, Troubleshooting Guides, FAQ’s, and other support-related collateral
• Maintaining a detailed understanding of our product architecture, technical components, and application functionality
• Developing leadership skills through your curiosity, ownership of issues, mentoring, and courage to challenge the status quo

Requirements:

• Experience: Minimum of 3 years in a technical support organization or similar
  • Exposure to SaaS products, cloud technologies, and technical troubleshooting is a plus
• Technical Skills: Clear understanding of the LAMP stack and comfortable using the command line / bash
  • Experience in site development, PHP development, and/or demonstrable Drupal 7/10 skills is a must
• Communication Skills: Strong ability to convey information clearly, both written and verbal, to a variety of audiences, ie. technical and non-technical customers
• Interpersonal Skills: Ability and desire to form strong relationships with customers, teammates, and coworkers across departments and functions
• Problem Solving: Strong analytical and problem-solving skills, with a customer-centric approach
• Tools: Familiarity with support ticketing systems, CRM software, and other relevant tools
• Education: Bachelor’s degree preferred, ideally in Computer Science, Information Technology or Systems, or a related field

Why Acquia Support?

A genuinely fun place to work. We're a tight-knit team with a lot of energy and opportunities to work collaboratively with others, both in Support and across Acquia to improve our offerings and customer experiences.We're not a call center. Acquia is looking for engineers, not someone to just answer the phone. We provide opportunities to constantly learn and grow your technical skills while solving sophisticated challenges involving cloud technology.

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquiais positioned as a market leader by the analyst community and is listed as one of the world’s top software companies by The Software Report. We are Acquia. We are a global company with employees located in more than 30 countries, and we’re building for the future.We want you to be a part of it!

About the role:

As a Staff Site Reliability Engineer, you will be a key player in designing, implementing, and maintaining our CI/CD pipelines, cloud infrastructure, and monitoring solutions. Your expertise in tools like ArgoCD, Kubernetes, and cloud-native architecture will help us achieve operational excellence at scale. You will work closely with engineering teams to ensure they have the right infrastructure in place to deploy rapidly, safely, and reliably.

This is a hands-on role for someone who thrives in an environment where automation is the goal, reliability is the baseline, and scalability is second nature. You won’t just be maintaining systems—you’ll be innovating, designing new ways to make our infrastructure smarter and our development faster.

Job Responsibilities: 

• CI/CD Pipeline Mastery: Design, build, and optimize continuous integration and continuous deployment (CI/CD) pipelines using ArgoCD, Jenkins, or similar tools. Ensure zero-downtime, fully automated deployment pipelines.
• Infrastructure as Code (IaC): Build and manage scalable, reliable infrastructure using Terraform, Kubernetes, and other IaC tools. Ensure everything is automated—from deployments to monitoring—so that infrastructure becomes a self-service platform.
• Cloud Expertise: Architect and manage cloud environments (AWS, GCP, or Azure), focusing on cost optimization, scalability, and performance. Implement disaster recovery, fault tolerance, and high availability strategies.
• Monitoring and Alerting: Implement comprehensive monitoring solutions using Prometheus, Grafana, ELK, and Datadog to detect and resolve performance bottlenecks before they impact customers. Design and implement automated alerts for proactive system health monitoring.
• DevOps Advocacy: Champion the culture of DevOps across teams—promote best practices, encourage adoption of new technologies, and drive a continuous learning mindset within the engineering teams. Be the go-to person for CI/CD, infrastructure scaling, and deployment automation.
• SRE Mindset: Focus on building systems that are resilient by design, automating processes that improve reliability, and implementing Service Level Objectives (SLOs) to align engineering efforts with operational goals.
• Security-First Approach: Collaborate with security teams to implement robust security practices, from container security to infrastructure hardening. Automate security checks within the pipeline for compliance and vulnerability management.
• Collaboration with Engineering Teams: Work hand-in-hand with product development teams to understand their needs, integrate CI/CD practices into their workflows, and provide a fast, reliable, and secure path from code to production.

Skills:

• BS in Computer Science or a comparable field of study, or equivalent practical experience.
• Experience working with one or more of: Go, Python, Ruby, PHP, Java or Javascript. 
• Experience with Unix/Linux systems administration using the CLI.
• Fundamental understanding of TCP/UDP networking concepts
• Solid oral and written communications skills.
• CI/CD Expertise: Extensive hands-on experience with CI/CD tools such as ArgoCD, Jenkins, CircleCI, or GitLab CI. Ability to design and implement pipelines that ensure rapid, reliable deployments.
• Kubernetes Guru: Strong understanding and experience with Kubernetes, Helm, and container orchestration. Ability to scale and manage microservices in production.
• Cloud Mastery: Proficient in at least one major cloud provider—AWS, GCP, or Azure. Experience with multi-cloud or hybrid-cloud architecture is a plus.
• IaC Champion: Proficiency in Terraform, Ansible, or CloudFormation to manage infrastructure as code. Familiarity with GitOps workflows and version-controlled infrastructure.
• Monitoring & Observability: Strong experience with monitoring tools like Prometheus, Grafana, Datadog, ELK, or New Relic. Ability to build custom dashboards and alerting systems.
• Security-Focused: Deep understanding of security best practices in DevOps, including container security, CI/CD pipeline security, and cloud infrastructure hardening.
• Problem Solver: Excellent troubleshooting skills with the ability to diagnose issues across a variety of environments, from code to infrastructure.
• Collaboration Skills: Ability to work effectively in cross-functional teams, influencing peers and driving adoption of best practices across the organization.

Preferred Qualifications: 

• 8-13 years of hands-on experience as a DevOps Engineer, SRE, or related role in a cloud-native environment.
• Proven experience mentoring junior team-members. 
• Deep knowledge of CI/CD pipelines, especially using ArgoCD or similar tools.
• Proven expertise in cloud platforms (AWS, GCP, Azure), with experience building and managing scalable, reliable infrastructure.
• Strong scripting skills in Python, Go, or Bash.
• Experience with service mesh architectures like Istio or Linkerd is a plus.
• SRE Certification (or equivalent experience) is a bonus.
• Certified Kubernetes Administrator (CKA) is preferred.
• A passion for automation, observability, and reliability.

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquiais positioned as a market leader by the analyst community and is listed as one of the world’s top software companies by The Software Report. We are Acquia. We are a global company with employees located in more than 30 countries, and we’re building for the future.We want you to be a part of it!

About the role:

As a Senior Site Reliability Engineer, you will be a key player in designing, implementing, and maintaining our CI/CD pipelines, cloud infrastructure, and monitoring solutions. Your expertise in tools like ArgoCD, Kubernetes, and cloud-native architecture will help us achieve operational excellence at scale. You will work closely with engineering teams to ensure they have the right infrastructure in place to deploy rapidly, safely, and reliably.

This is a hands-on role for someone who thrives in an environment where automation is the goal, reliability is the baseline, and scalability is second nature. You won’t just be maintaining systems—you’ll be innovating, designing new ways to make our infrastructure smarter and our development faster.

Job Responsibilities: 

• CI/CD Pipeline Mastery: Design, build, and optimize continuous integration and continuous deployment (CI/CD) pipelines using ArgoCD, Jenkins, or similar tools. Ensure zero-downtime, fully automated deployment pipelines.
• Infrastructure as Code (IaC): Build and manage scalable, reliable infrastructure using Terraform, Kubernetes, and other IaC tools. Ensure everything is automated—from deployments to monitoring—so that infrastructure becomes a self-service platform.
• Cloud Expertise: Architect and manage cloud environments (AWS, GCP, or Azure), focusing on cost optimization, scalability, and performance. Implement disaster recovery, fault tolerance, and high availability strategies.
• Monitoring and Alerting: Implement comprehensive monitoring solutions using Prometheus, Grafana, ELK, and Datadog to detect and resolve performance bottlenecks before they impact customers. Design and implement automated alerts for proactive system health monitoring.
• DevOps Advocacy: Champion the culture of DevOps across teams—promote best practices, encourage adoption of new technologies, and drive a continuous learning mindset within the engineering teams. Be the go-to person for CI/CD, infrastructure scaling, and deployment automation.
• SRE Mindset: Focus on building systems that are resilient by design, automating processes that improve reliability, and implementing Service Level Objectives (SLOs) to align engineering efforts with operational goals.
• Security-First Approach: Collaborate with security teams to implement robust security practices, from container security to infrastructure hardening. Automate security checks within the pipeline for compliance and vulnerability management.
• Collaboration with Engineering Teams: Work hand-in-hand with product development teams to understand their needs, integrate CI/CD practices into their workflows, and provide a fast, reliable, and secure path from code to production.

Skills:

• BS in Computer Science or a comparable field of study, or equivalent practical experience.
• Experience working with one or more of: Go, Python, Ruby, PHP, Java or Javascript. 
• Experience with Unix/Linux systems administration using the CLI.
• Fundamental understanding of TCP/UDP networking concepts
• Solid oral and written communications skills.
• CI/CD Expertise: Extensive hands-on experience with CI/CD tools such as ArgoCD, Jenkins, CircleCI, or GitLab CI. Ability to design and implement pipelines that ensure rapid, reliable deployments.
• Kubernetes Guru: Strong understanding and experience with Kubernetes, Helm, and container orchestration. Ability to scale and manage microservices in production.
• Cloud Mastery: Proficient in at least one major cloud provider—AWS, GCP, or Azure. Experience with multi-cloud or hybrid-cloud architecture is a plus.
• IaC Champion: Proficiency in Terraform, Ansible, or CloudFormation to manage infrastructure as code. Familiarity with GitOps workflows and version-controlled infrastructure.
• Monitoring & Observability: Strong experience with monitoring tools like Prometheus, Grafana, Datadog, ELK, or New Relic. Ability to build custom dashboards and alerting systems.
• Security-Focused: Deep understanding of security best practices in DevOps, including container security, CI/CD pipeline security, and cloud infrastructure hardening.
• Problem Solver: Excellent troubleshooting skills with the ability to diagnose issues across a variety of environments, from code to infrastructure.
• Collaboration Skills: Ability to work effectively in cross-functional teams, influencing peers and driving adoption of best practices across the organization.

Preferred Qualifications: 

• 5-9 years of hands-on experience as a DevOps Engineer, SRE, or related role in a cloud-native environment.
• Deep knowledge of CI/CD pipelines, especially using ArgoCD or similar tools.
• Proven expertise in cloud platforms (AWS, GCP, Azure), with experience building and managing scalable, reliable infrastructure.
• Strong scripting skills in Python, Go, or Bash.
• Experience with service mesh architectures like Istio or Linkerd is a plus.
• SRE Certification (or equivalent experience) is a bonus.
• Certified Kubernetes Administrator (CKA) is preferred.
• A passion for automation, observability, and reliability.

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Director of DevOps

Remote in the United States, Canada, Mexico, or Brazil

Mercy For Animals aims to end industrial animal agriculture by constructing a just and sustainable food system. We envision a world where animals are respected, protected, and free.
 

As a leading farmed animal advocacy organization, we know that achieving this goal requires a diverse, inclusive, and collaborative work environment—one that welcomes and sparks new perspectives and innovative ideas. If you are passionate about our mission, driven to make a big impact for animals, and eager to be part of a dedicated team, join us!

We currently seek a director of DevOps to join our technology team. In this role, you will lead a team of four web developers and one QA specialist, providing hands-on guidance and helping establish best practices in current and new technologies through code reviews and nurturing a team culture of technical excellence and innovation. The director will execute stakeholder projects across the organization in a WordPress development environment, as well as infrastructure projects for the DevOps team.

You willdo invaluable work:

• Provide technical leadership for web developers in the coding of WordPress (PHP) websites, plug-ins, and SaaS customizations, implementing code review processes for increased collaboration and knowledge sharing
• Mentor web developers in current and new technologies, providing expertise through hands-on guidance and recommending professional-development resources
• Write testable, scalable, and efficient code in a WordPress development environment in support of organizational projects 
• Establish and maintain coding and development standards, automating processes and standards where possible in collaboration with the DevOps engineer
• Collaborate with the DevOps engineer in executing infrastructure projects, ensuring systems and processes are scalable, secure, and reliable
• Collaborate with the QA specialist and developers of DevOps on establishing and implementing best practices throughout the software-development cycle 
• Collaborate cross-departmentally concerning UX/UI design standards and integrations, collecting data as needed
• Stay current with technology trends, introducing new technologies where appropriate, and ensure the DevOps team spends 10% of its time on innovation
• Create documentation for newly developed features or processes, for both the DevOps team and the organization
• Adhere to all organizational policies and procedures
• Perform any other duties assigned by team leader

Yourqualificationswill take our technology team to the next level:

• Senior-level, hands-on experience in WordPress web-development, XHTML, CSS, JavaScript/AJAX, PHP, consuming and developing APIs, and change/release management processes
• Minimum two years’ experience in a technical leadership role
• Relevant certifications in computer science or a related field (a plus)
• Experience in mobile-first development
• Solid understanding of UX/UI and accessibility principles
• Deep knowledge of the software-development cycle, with experience implementing and administering best practices in a highly collaborative environment
• Problem-solving skills, with an ability to listen and understand stakeholders’ questions and needs
• Ability to operate in a highly detailed and organized manner while remaining flexible as the organization’s needs and priorities change
• Fluency in written and spoken English (Spanish or Portuguese as a first or second language a plus)
• Availability for occasional travel for conferences or retreats
• Comfort working autonomously or hyper-collaboratively in a fully remote environment
• Strong organizational skills, with the ability to consistently meet deadlines (project-management experience a plus) 
• Strong interpersonal skills, with the ability to work collaboratively at all levels of the organization
• Commitment to the mission and values of Mercy For Animals
• Commitment to continued personal and organizational growth in diversity, equity, inclusion, and justice principles

About Your Team Leader

Travis Sitzlar is the vice president of technology at Mercy For Animals. He leads a team of developers and IT professionals dedicated to helping Mercy For Animals achieve its vision through information technology. With over 20 years’ experience creating and managing high-performing technology teams around the globe, Travis has supported organizations ranging from local, regional, and international mission-driven nonprofits to emerging startups and multinational corporations backed by private equity. He is delighted to see technology play a role in transforming people’s perception of plant-based foods and looks forward to a world where plant-based eating is the norm. Travis and his wife, Stephanie, live in the Tampa Bay area in a home ruled by their rescue dog and bird.

Compensation and Benefits

Earn an annual salary of around $111,000–$115,000 (paid hourly), depending on qualifications. In addition to a collaborative and innovative work environment, you will be able to take part in our benefits package, including no- or low-cost health, vision, and dental insurance; generous paid time off and sick leave; and 401(k) retirement plan, with a dollar-to-dollar employer match of up to 3% of your annual earnings.

Application Details

We consider traditional and nontraditional qualifications and carefully review each application, resume, and cover letter. Feel encouraged to go outside a traditional cover letter and state how you would add to our culture; what we would gain from having you on our team; and how you align with our organizational vision, mission, and values. 

Our Commitment to You

Mercy For Animals is a globally minded organization. We are committed to the principles of equity and justice, and our culture celebrates authenticity—enabling every team member to shine. All employment decisions are based solely on individual qualifications, job needs, and job requirements, and potential team members of every color, orientation, age, gender, origin, veteran status, and ability are encouraged to apply. We strive to include candidates from historically marginalized communities and those from or in communities impacted by environmental, social, and economic injustice. 

Come as you are, and help us transform our society and construct a truly compassionate food system.

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