Counterpart: Value-based care, at the point of care.

At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions. 

We are hiring our first Product Operations Manager on the Counterpart Assistant team to help improve the operating model of our pods and product organization. As a company, we employ an empowered pod model for our technology team - putting pods in the center of solving for business and user outcomes. With that model, we’ve been able to scale with fewer processes and systems explicitly managed, but those soft systems are in need of support. The Product Operations Manager will work closely with our VP of Product and our Counterpart Technology leadership team to help reinforce those soft systems to enable more efficient pod and company velocity.

Product operations can have a wide range of framings, at Counterpart the role description with which we most resonate is that of Melissa Perri or Marty Cagan, the The Force Multiplier Model for Product Operations.

The ideal candidate will be data and process oriented, who thrives on figuring out how to more effectively empower rapid iteration and learning and consistently like automating themselves out of a job.

As a Product Operations Manager, you will:

• Work alongside product managers, designers, engineers, data scientists, researchers, clinical and all of our interdisciplinary pod teams to figure out where we have inefficient cross-team systems.
• Focus on identifying and solving the highest impact process enhancements for our pods, stakeholders and our leadership team.
• Be a collaborator with pods in developing KPIs that ladder up to our OKRs for the year and specifically measure the work being shipped in a meaningful way for our users and business.
• Support and integrate with our user research, customer success, product support, sales, and clinical teams to make sure teams have access to and are engaging with customers regularly and accessing those insights actively.
• Partner closely with our VP of Product to coalesce roadmaps, status updates, run projects, and deliver improved pod operations. 
• Be accountable to developing and supporting process improvement changes for our technology team’s SDLC and portfolio management to improve overall learning velocity by the pods.

Success in this role looks like:

• Over the first 90 days you’ll spend time building relationships with the different pods, technology leadership, stakeholders, and customers to understand the current pain points in our operating model. The three focuses will be on our data and insights, voice of the customer, operating model and tooling. A known area of improvement that will be a first project is a better way for us as an organization to manage the end to end delivery and roadmap from engineering progress through product bets to high level executive roadmap(s). At each level, we have known areas of opportunity and inefficiency.
• Within the first 6 months, success is measured as evolving the team and processes from an improved operating model. Projects should be identified in partnership with leadership, tackled and implemented, and rolled off to the next area of opportunity. As an organization we should be able to measure the efficiency of our learnings and progress and see improvement from the efficiencies of the product operations role.
• Over time, this individual's performance will be measured as the effectiveness of our pods’ ability to iterate and learn quickly. As a product driven company, our success is predicated on our pods ability to deliver impact to our users and our business. The faster we can iterate and learn, the bigger our impact can be. This individual’s success is tied to removing the sludge from our processes and being a force multiplier for our pods.

You should get in touch if:

• You have minimum of 5+ years experience.
• You have at least 3+ years experience working with empowered product organizations.
• You are comfortable and proficient with SQL and data analytics and can define effective KPIs.
• You are experienced with product organization tooling and the latest best practice (Jira, Linear, ProductBoard, Aha!, Pendo, etc).
• You thrive in automating yourself out of a job and moving onto the next problem.

#LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.We are an E-Verify company.

Benefits Overview:

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Clover:We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

Classy, an affiliate of GoFundMe, is a Public Benefit Corporation and giving platform that enables nonprofits to connect supporters with the causes they care about. Classy's platform provides powerful and intuitive fundraising tools to convert and retain donors. Since 2011, Classy has helped nonprofits mobilize and empower the world for good by helping them raise over $7 billion. Classy also hosts the Collaborative conference and the Classy Awards to spotlight the innovative work nonprofits are implementing around the globe. For more information, visitwww.classy.org.

About the role:

Help build an indispensable product that empowers nonprofits to accomplish their remarkable missions. Are you ready to make a significant impact on the world by leveraging your extensive experience in product management and technical expertise, particularly in cutting-edge technologies such as ML/AI, data analytics, martech tools, and platform development? 

As a Staff Product Manager at Classy, you will play a pivotal role in defining and executing our product strategy, ensuring alignment with company objectives, customer feedback, and our product vision. You’re the type of person who isn’t afraid to take up the gauntlet and strives to thrill customers with features that help them solve the world's social problems. This is a highly collaborative role, partnering with cross-functional teams to drive innovation and customer satisfaction in the ever-evolving landscape of data intelligence and analytics and engagement of omnichannel solutions.

If you are excited about shaping the future of the nonprofit fundraising market, driving real change with the latest innovations, and being part of a supportive, purpose-driven team, we invite you to join us on our mission at Classy.

What you'll accomplish: 

• Define the product strategy and roadmap in collaboration with others on the team ensuring alignment of company objectives, product vision and customer feedback
• Develop and articulate compelling value propositions and product positioning, partnering with marketing and sales teams to build awareness and drive demand.
• Create learning plans to identify and test the biggest hypotheses to drive your KPIs and success metrics; analyze metrics that inform product development and continuous optimization to increase adoption and engagement
• Collaborate with a team of engineers, designers, customer success, shared services teams, analysts and operations, to define product requirements and translate them into actionable development plans, driving innovation and customer satisfaction.
• Foster ongoing relationships and communications with customers to develop a clear understanding of their goals and challenges to create a product strategy; creating a strong understanding of our customers and become an expert on the nonprofit fundraising market
• Manage, investigate, prioritize and communicate tasks and issues for completion by engineering team while communicating roadmap and product launches to the rest of Classy
• Ruthlessly prioritize backlog and work across teams to drive work that delivers value for our customers & experts.
• Present regularly to the leadership teams on project strategy and deliverables
• Perform market research, competitive analysis, and establish industry best practices to stay ahead of data-in innovations and trends.
• Continuously monitor and analyze customer feedback, market trends, and usage data to identify opportunities for improvements and new feature development.

What you bring (Required): 

• 7-10+ years designing and delivering world-class software products in a Product Management role or equivalent experience in a technical role such as software development or solution architecture. Proven track record of delivering results that impact critical business metrics. 
• Domain expertise in one or more platform technologies such as middleware systems, integrations to tools and services, API and platform, containers, data streaming, time-series, or complex event processing.
• Demonstrated curiosity and passion in learning and understanding technology & software especially around data intelligence, analytics, and omnichannel / marketing solutions
• Technically savvy with experience working with developers and architects to build scalable and highly reliant systems
• You bring a customer centric mindset. Excitement to translate users’ needs into clear, well-defined functional and technical requirements backed by data analysis and an understanding of the Classy landscape.
• Ability to comfortably analyze large data sets and ask the right data questions in order to hone your ideas and deliver features which have a high degree of ambiguity
• Capable of decomposing a big vision into bite-size milestones.
• Energized by working across multiple functions. Strong partnership and influence skill - driving prioritization and feature requirements to capabilities teams.
• Experience in leading, scaling and optimizing a growing software platform.
• Ability to dive deep with engineers to make technical tradeoff decisions and summarize it all for non-technical stakeholders and executives.
• Self-aware with a strong desire to learn and continuously improve.
• Insanely curious and data-driven, with a strong attention to design details
• Natural leadership skills and ability to work with all teams in the company, must be highly collaborative
• BA or BS degree required. Equivalent experience will be considered.

What would be awesome to have (Preferred): 

• MBA or Comp Science, Eng degree - technical degree a plus
• Product Management experience in a b2b2c business model
• Experience with nonprofits, fundraising and event management
• Strong understanding of SaaS business model
• Product Management certification

Why you’ll love it here: 

• Market competitive pay.
• Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee-only plans and 85% for employee + dependent plans) and employer HSA contributions. 
• 401(k) retirement plan with company matching.
• Hybrid workplace with fully remote flexibility for many roles.
• Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses.
• A variety of mental and wellness programs to support employees.   
• Generous paid parental leave and family planning stipend.
• Company provided life and disability coverages.
• Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday.
• Learning & development and recognition programs.
• “Gives Back” Program where employees can nominate a fundraiser every week for a donation from the company.
• Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.
• Employee resource groups.
• Your work has a real purpose and will help change lives on a global scale.
• You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together. 
• We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose.
• We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!

The total annual salary for this full-time position is $150,000 - $200,000 + equity + benefits.  As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. 

Your recruiter can share more about the specific salary range based on your location during the hiring process. 

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com

Dedication to Diversity 

GoFundMe and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers.

Our diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow.

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘23 annual report.

Our annual “Year in Help” reportreflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.

The Team

Across our work in Science, Education, and within our communities, we pair technology with grantmaking, impact investing, and collaboration to help accelerate the pace of progress toward our mission. Our Central Operations & Partners team provides the support needed to push this work forward. 
Central Operations & Partners consists of our Brand & Communications, Community, Facilities, Finance, Infrastructure/IT Operations/Business Systems, Initiative Operations, People, Real Estate/Workplace/Facilities/Security, Research & Learning, and Ventures teams. These teams provide the essential operations, services, and strategies needed to support CZI’s progress toward achieving its mission to build a better future for everyone.

Our Central Tech team provides technology and security support for CZI and our grantees. Engineering, IT, and Security are most effective when in sync and learning from each other daily.  Across our three pillars of Infrastructure, Security, and Grantee & Partner Support, we enable our teams to achieve their goals faster and more securely. We leverage technology to automate manual processes, constantly innovate to optimize operations, provide first-class support, and build solutions to enable the scale and execution of our business partners' strategies and initiatives.

The Opportunity

As we engage directly in our communities, we must work from a shared place of trust. We know that our communities care deeply about how information is collected, used, and shared, and so do we. So when CZI builds products, supports grantees, makes venture investments, and purchases services from third parties, we consider their privacy and security at every step.

We’re seeking a Senior Technical Program Manager who will play a key role in priority enterprise-level initiatives, influence security across our organization, and drive implementing our Information Security strategy. We are looking for a TPM with a proven track record of developing and shipping high-quality technologies and services and integrating them into products and experiences. This role will have the opportunity to work closely with Software Engineers, Scientists, Educators, Infrastructure Engineers, Product Experience members, and leaders across the organization. The role will help evolve a security program focused on enabling CZI staff while protecting sensitive information in an active and robust environment and adhering to security measures applied to the production infrastructure (e.g. architecture, authentication, data usage policies).

What You'll Do

• Partner closely and drive technical excellence with engineers, product managers, legal, product trust & safety and other teamss across CZI to build flexible and robust security programs that continuously evaluate, track, and manage risks tied to architecture, infrastructure specifications, launch criteria, and test plans.
• Serve as an internal champion and consultant for security and privacy, demonstrate end-to-end ownership of security and thought leadership across multiple teams, and influence program direction and plans.
• Understand technology requirements, roadmap, dependencies, evolution, and develop a plan for mitigating risks and delivering features that meet the requirements across multiple products.
  Stay current with the latest Security research (AI/ML, Cloud, Container, Infrastructure, Application, etc.) and technologies and assess their potential application.
• Assess security risks and implement controls to mitigate them across various domains (e.g., application security, infrastructure, data protection).
• Assess products and procedures for inclusion in CZI’s infrastructure scaffolding and compliance with requirements, standards, and information assurance.
• Provide regular updates to leadership on security program progress, risks, and mitigation strategies.
• Partner with legal on risk based reviews and training. 

What You'll Bring

• Technical program management, software engineering, or systems engineering experience.
• Experience working on AI/ML security, application security, product security, infrastructure security, and/or IT security.
• Experience collaborating with cross-functional teams, including Legal, Product Trust & Safety, Infrastructure Software Engineers, and Product teams.
• Organized, methodical, and detail-oriented, with superior analytical and problem-solving skills.
• Familiarity with regulatory compliance frameworks (e.g. SOC2, GDPR, CCPA)
• Strong understanding of Information Security principles, including security architecture, authentication, encryption, and data protection.
• Solid understanding of cloud-based infrastructure security (AWS, Azure, GCP) and on-prem environments.
• Knowledge of security measures, tools, and techniques (WAF/firewalls, intrusion detection systems, SIEM, etc.).
• Familiarity with CI/CD processes and secure software development practices (e.g., DevSecOps).
• Strong leadership skills, with demonstrated ability to lead via influence in cross-functional environments.
• Excellent communication skills, particularly technical concepts between audiences of varying backgrounds.
• Experience in the Education Technology space is a huge plus.

Compensation

The Redwood City, CA base pay range for this role is  $178,000.00 - $267,000.00. New hires are typically hired into the lower portion of the range, enabling employee growth in the range over time. Actual placement in range is based on job-related skills and experience, as evaluated throughout the interview process. Pay ranges outside Redwood City are adjusted based on cost of labor in each respective geographical market. Your recruiter can share more about the specific pay range for your location during the hiring process.

Benefits for the Whole You 

We’re thankful to have an incredible team behind our work. To honor their commitment, we offer a wide range of benefits to support the people who make all we do possible. 

• CZI provides a generous employer match on employee 401(k) contributions to support planning for the future.
• Annual benefit for employees that can be used most meaningfully for them and their families, such as housing, student loan repayment, childcare, commuter costs, or other life needs.
• CZI Life of Service Gifts are awarded to employees to “live the mission” and support the causes closest to them.
• Paid time off to volunteer at an organization of your choice. 
• Funding for select family-forming benefits. 
• Relocation support for employees who need assistance moving to the Bay Area
• And more!

Commitment to Diversity

We believe that the strongest teams and best thinking are defined by the diversity of voices at the table. We are committed to fair treatment and equal access to opportunity for all CZI team members and to maintaining a workplace where everyone feels welcomed, respected, supported, and valued. Learn about our diversity, equity, and inclusion efforts. 

If you’re interested in a role but your previous experience doesn’t perfectly align with each qualification in the job description, we still encourage you to apply as you may be the perfect fit for this or another role.

Explore our work modes, benefits, and interview process at www.chanzuckerberg.com/careers.

#LI-Remote

 

 

ABOUT THE ROLE

Galileo is looking for a Senior Product Manager to lead our clinical data platform team. This is a business-critical role that fuels company insights and the strategic differentiators of Galileo’s exceptional healthcare model. The data platform ingests a high volume of clinical data from partners, and combines that with our proprietary knowledge of a patient’s health history. We are looking for a strategic, detail-oriented self-starter who can crystalize and deliver a product strategy that unlocks Galileo’s next phase of growth. 

What you’ll do

• Define and execute a comprehensive product strategy for Galileo’s clinical data platform – and its next phase of strategic growth. You’ll ensure this platform seamlessly supports the end-to-end business model and delivers accurate, reliable, and well-governed clinical data. 
• Translate the strategy into a product roadmap that balances the needs of your partner teams and Galileo’s business objectives.
• Lead the definition, design, and operationalization of technology solutions focused on enhancing data quality.
• Create strong partnerships with Galileo data users, product teams, and external partners establishing continuous feedback loops to better understand their problems   
• Build a deep understanding of upstream/downstream systems and processes and how they should shape data model design and impact adjacent systems. 
• Engage and thrive in a healthy debate of ideas and communicate your vision and strategy broadly throughout the organization
• Define how we will measure the success and effectiveness of the data products and drive the execution and continuous evaluation of those metrics.

We’re eager to hear from you if you:

• Have 5-8 years in-role experience as a data product manager or technical product manager (with a data focus) – experience with clinical data or healthcare-related data is a major plus. 
• Proven track record of successfully managing B2B2C or B2B technical products throughout the product development lifecycle. 
• Demonstrated passion for data platforms, data experience, tools, workflows, and/or data infrastructure.
• You’re highly proficient with cross-functional collaboration and communication. You have a strong orientation toward problem solving and decision-making in an open, collaborative environment and focus on making decisions that benefit our patients and the organization as a whole
• You’ve got an ownership mindset regarding outcomes of what you build (successes and failures)
• You are goal driven, detail-oriented, and highly organized.
• You understand that the best ideas can come from anywhere and you foster a culture of innovation that leads to the best products and attracts the best team.

COMPENSATION RANGE:  

$195,000 + equity 

 BENEFITS

• Medical / Dental / Vision insurance
• Flexible Spending Account
• Health Savings Account + match
• Company paid STD/LTD, AD&D, and Life insurance
• Paid Family Leave
• 401K + match
• Paid Time Off

Overview

About the Role -This role will lead Partnerships within product at Instacart. In this role, you will be focused on extending the Instacart experience via third-parties partnerships in order to attract new customers and add value for existing customers; examples of existing work that would map to this PM includes our Instacart+ integrations with NYT Cooking or Peacock.

About the Team - This role has a dedicated XFN team (engineering, design, data). You will also work very closely with a dedicated Partnership facing team.

About the Job 

In this role you will:

• Set the product strategy for Partnerships in collaboration with our Partnerships team.
• Own the product work required to get Partnership initiatives to successful outcomes. This will most often  require both customers to experience changes across the Instacart app in addition to underlying platform changes (e.g., creating new IC+ benefit types).
• Collaborate closely with teams across Instacart to ensure each Partnership is done in a way that unlocks long-term value for broader sets of use-cases.

About You

Minimum Qualifications

• Track record shipping winning consumer products in a highly iterative fashion.
• Strong product strategy skills - you have clear examples of transforming ambiguous problems into clear roadmaps that deliver organizational level impact.
• Strong communication skills - experience presenting complex product strategy to internal leaders and external partners.

Preferred Qualifications

• Experience owning consumer products focused on user acquisition or retention.
• Experience on consumer Partnership products.Experience on membership products.

Overview

About the role -In this role you take a leading role shaping Instacart’s enterprise eCommerce  solutions for retailers - aka how we enable retailers to have Owned & Operated experiences on par with what we offer customers directly through the Instacart App.  This area is a company-wide priority, and you will be expected to wear a “GM” hat coordinating efforts across all tech teams, and representing those efforts externally.

About the Team -This role will partner closely with a dedicated team of engineers, designers and data scientists. Beyond the direct team, this role will help drive priorities across all teams at Instacart who develop platform capabilities relevant to our Enterprise solution.

About the Job 

• You will win the product strategy for Instacart’s enterprise eCommerce solutions.
• You will lead a small product team focused on features and functionality specific to our enterprise eCommerce solutions.
• You will work closely with product teams and retailer facing teams from across the company to define and execute on a roadmap that spans the entire company.
• You will be the one of the primary  faces of Instacart’s enterprise eCommerce solutions with retailers.
• You will define processes and incentives that ensure teams across IC are developing Enterprise grade solutions. 

About You

Minimum Qualifications

• Proven track record of delivering Enterprise products.
• Previous experience managing PMs.
• Strong product strategy skills - you have crafted product strategies that have spanned multiple teams and which delivered company level impact spanning multiple  years.
• Experience working directly with external partners as part of product delivery.
• 5+ years of experience as a product manager.

Preferred Qualifications

• Experience leading product teams or mentoring more junior PMs.
• B2C or B2B2C experience, preferably in the eCommerce space.
• Experience working in early stage / hyper growth focused companies.
• Experience leading processes spanning product teams beyond your own (e.g., roadmapping).
• Previous experience in consulting, or other strategy focused roles.

EquipmentShare is Hiring a Product Manager 

EquipmentShare is searching for a Product Manager to support our team. This position is fully remote.

What You’ll Do as a Product Manager 

• Develop the vision and strategy for your product space
• Build alignment on the roadmap and prioritization while responding to new business and customer needs 
• Drive product execution in partnership with the cross-functional team 
• Lead research and discovery efforts to shape the user experience and requirements.
• Partner with design, engineering and other product managers to discover and deliver the best solution to the market.
• Be the primary source of deep knowledge of users and customers, and the data about how customers want to interact with this solution.  
• Track industry trends and the competitive landscape as they pertain to your domain.
• Define and commit to measurable results and achieve them through direct ownership or influence working with others.

Why We’re a Better Place to Work

• Competitive compensation packages 
• 401 (k) and company match
• Health insurance and medical coverage benefits
• Unlimited paid time off
• Generous paid parental leave
• Volunteering and local charity initiatives that help you nurture and grow the communities you call home
• Stocked breakroom and full kitchen (corporate HQ)
• State of the art onsite gym (corporate HQ)/Gym stipend for remote employees
• Opportunities for career and professional development with conferences, events, seminars, continued education

About You 

Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that’s long been resistant to change. 

Skills & Qualifications 

Minimum Qualifications: 

• Bachelor’s degree or equivalent practical experience
• 4+ years working on technology-powered products as either a product manager or software engineer
• Demonstrated understanding of the techniques and methods of modern product discovery and delivery
• Demonstrated ability to learn multiple functional areas of business
• Must be qualified to work in the United States

Preferred Qualifications:

• Product Management experience preferred
• Experience managing day-to-day technical and design direction
• Knowledge of multiple functional areas (e.g., Product Management, Engineering, UX/UI, Sales, Customer Support, Finance or Marketing)
• Ability to influence multiple stakeholders without direct authority

EquipmentShare is committed to a diverse and inclusive workplace. EquipmentShare is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

#LI-Remote

How will this role have an impact?

We are looking for a curious, passionate, and experienced Manager, Product Management to join the Signify Health team to help us co-create and deliver the product vision to aid communications between the company, insurance plan members and healthcare providers during care delivery. We expect Product Managers to develop a deep understanding of our specific position in the healthcare ecosystem, our overall company vision, the value we deliver to customers & users, and our market differentiation. They will collaborate with and influence cross-functional peers including clinicians, operational teams, UX Design, engineering teams, client success executives, and client support associates to ensure the long-term growth and success of Signify’s communications products. Our innovative products, industry, and competition are evolving and growing quickly, and we are excited to add to our collective expertise.

Our team is guided by the company’s mission to build a healthier place for us all to live and age in. If you’re looking for a rewarding career opportunity and working with a highly motivated and experienced cross functional team that is passionate about solving the hardest problems in the US healthcare system, this is the role for you.

This role will report to our Sr. Director of Product Management, Member Communications.

What will you do?

• Communicate complex concepts, both written and verbally, to influence peers and stakeholders to make decisions or adjust approach when needed
• Proactively identify user or business needs and recommend innovative solutions. When necessary, drive tradeoff conversations and negotiate with teams and stakeholders to achieve roadmap objectives. Deliver incremental user value by having a cross-functional view of the problem.
• Develop a clear vision and short term and long-term roadmap with value definitions and measurable output; communicate this roadmap with customers and across the organization
• Observe and interview users across multiple product lines to aggregate and connect their feedback into defined problem statements
• Coordinate dependencies, communicate timelines, and manage stakeholder expectations across departments and product lines
• Understand high-level strategic levers and drivers of the business. Develop and measure KPIs for the product to define, track and communicate value delivery.
• Understand the healthcare industry, key trends, and current news and movement in the market.

We are looking for someone with:

Basic Qualifications

• Innate curiosity, almost obsessively so, with a passion to share knowledge and challenge the status quo to uncover creative solutions.
• Acute focus on the user and able to express their perspective and what they need to ensure each problem statement clearly traces back to these core points.
• Skills to build a case around data and use it to explain the degree of a problem and to make strategic product decisions. When such data isn’t available, you lead the charge on gathering it.
• Ability to articulate the organizational or market value delivered in your last few releases to all levels of the company from R&D peers to executives. More importantly, you can tell the story of the value that is currently in your backlog or roadmap using data, KPIs, or expected financial results.
• You are passionate about transforming the US healthcare system and the way care is delivered and paid for with a wholehearted interest in diving into its complexity.
• You have a Bachelor’s degree.
• You have 5 years of professional experience including at least 2 years of product experience.

Preferred Qualifications:

• Ability to work directly and independently with an engineering team to define roadmap, prioritize initiatives and achieve business objectives
• Knowledge and experience with event driven and service oriented software architecture is preferred
• Knowledge or experience in machine learning and AI is preferred but not required
• An MBA or Master’s degree in Computer Science  is preferred but not required

The base salary hiring range for this position is $74,000 to $130,000. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. 

We’re looking for a Senior Product Operations Manager to build the connective tissue between our Engineering, Product, Design, and various customer-facing teams. As a Senior Product Operations Manager, you’ll bring a blend of strategic, operational, and product experience to drive alignment across our organization and improve product development velocity. You’ll also be the cornerstone of optimizing and managing the product management rituals and processes. As a key facilitator, organizer, and advocate, you will ensure that product management operations are streamlined, efficient, and aligned with the company's strategic goals.

About the role:

• Location: Remote-first (United States) 
• Full-time
• Permanent 
• Exempt
• The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
  • Zone A: $145,000 - $199,000
  • Zone B: $137,000 - $187,000
  • Zone C: $128,000 - $175,000

Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

• Reporting to the Senior Manager, EPD Operations

As a Senior Product Operations Manager, you’ll … 

• Optimize operational workflows; Collaborate with Engineering, Product, Design, marketing, and customer support teams to identify and implement improvements in operational workflows.
• Develop and implement best practices; Create and maintain operational programs, frameworks, and best practices to enhance communication, alignment, and decision-making across teams.
• Streamline onboarding and training; Own Product Manager onboarding, set up learning and development opportunities, and mentor teams on best practices and tools.
• Drive tool and resource optimization; Ensure the Product Team has the best tools and resources, leading optimization efforts and managing product tooling.
• Own roadmap prioritization systems; Build and manage systems to help PMs integrate inputs from customer feedback, OKRs, and data metrics, ensuring alignment on roadmap priorities with leadership.
• Foster a collaborative culture; Promote a culture of collaboration, accountability, and innovation within the product operations team and across the organization.

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you:

You’ll thrive as a Senior Product Operations Manager if you:

• Have experience working as a Product Manager or Product Operations Manager in a high-growth company with a focus on products for technical user personas (designers, web developers, or software engineers).
• Have extensive experience collaborating with engineering and design teams to understand their technical requirements, constraints, and ideal collaborative states with the product.
• Enjoy understanding the “why” behind current workflows and enthusiastically develop improvements. Success in this role means implementing new processes, procedures, and strategies that enhance communication and collaboration efficiency and scale with a growing team.
• Can understand, discuss, and derive insights from data to build trust, influence decision-making, and address operational opportunities within EPD teams.
• Are an excellent communicator, comfortable engaging with both technical and non-technical audiences through written and verbal communication.
• Have experience working with remote, cross-functional teams.
• Excel at time management and prioritization, juggling a variety of projects, and working autonomously. Developing your own efficient workflow practices is a huge plus!

Our Core Behaviors:

• Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers
• Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment
• Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care
• Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately-owned company.
• 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment
• 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement
• Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program
• Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
• Monthly stipends to support health and wellness, smart work, and professional growth
• Professional career coaching, internal learning & development programs
• 401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage
• Discounted Pet Insurance offering (US only)
• Commuter benefits for in-office employees

Remote, together

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor. 

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please reviewWebflow’s Applicant Privacy Notice.