Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-Certified^TM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

We are looking for a Program Manager to lead the continuous delivery of Acquia’s industry-leading Cloud and SaaS products using Agile processes. You will report to the Director of R&D PMO, and drive programs through the entire project lifecycle. You will also have responsibility and authority for managing milestones, schedules and processes required to track and deliver the products, and communicating and mitigating risks in the context of time-to-market requirements.

This is a fantastic opportunity for a strong program leader to manage a motivated cross-functional team, make data-driven decisions, and be a significant contributor to Acquia’s success. Your passion for creating reliable and repeatable systems, critical thinking, in-depth technical and business acumen, exceptional project management, communication and interpersonal skills will motivate our teams and establish trust across cross-functional and cross-organizational stakeholders.

Responsibilities

• Drive strategy to align with business priorities: Organize programs and activities in accordance with the mission and goals of the organization. Create new programs based on opportunity areas that support the organization's objectives.
• Drive the programs product lifecycle: Work closely with product managers, product owners, software engineering managers, design leads, software engineers, QA, DevOps, operations managers, support and other critical stakeholders to get high-quality products and features through the software project lifecycle (build, test and release on time) as agilely as possible.
• Manage schedules and budgets of multi track programs: Clarify and drive commitments and priorities, establish and maintain clear chains of accountability, and clearly communicate to stakeholders.
• Address bottlenecks and risks: Provide escalation management, anticipate and make tradeoffs, balance the business needs versus technical constraints, and encourage risk-taking behavior to maximize business benefit.
• Understand release interdependencies and look for areas to improve: Drive towards solutions for delivering complex, multi-tiered cloud systems.
• Take responsibility and ownership: Own release schedules and milestones, keeping up the high momentum of our fast-paced environment.
• Partner with multiple teams: Reconcile the priorities of multiple cross-functional teams to ensure the timely delivery of products, and establish trust across all stakeholders.

Key requirements:

• Minimum of 5 years of project management experience in the technology industry 
• Program management experience preferred
• Experience leading large global project teams
• Excellent written and verbal skills; maturity, judgment, negotiation/influence skills, analytical skills, and leadership skills
• Familiarity with Agile processes and the software development lifecycle
• Demonstrated ability to coordinate and lead cross-functional teams
• Demonstrated analytical skills
• Experience overseeing and creating processes
• Familiarity with or desire to learn about Cloud technologies, distributed systems, and the latest trends in networking, storage, and data centers
• Passion to improve processes, increase velocity, and promote empathetic, collaborative relationships a must

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

About the Team:

The mission of our Data Team is to create a trusted data ecosystem that fuels innovation. We have projects underway and on our roadmap that touch upon each part of this mission: improving trust in our data through proactive data governance and a significant overhaul of our data warehouse; improving our data ecosystem through enhancing and potentially migrating to more effective data tools; and fueling innovation by building net-new data capabilities that unlock performance and customer experiences such as near real-time data processing. 

Our Data Team comprises ~80+ data practitioners with skills in data platform engineering, analytics engineering, data analysis and reporting, decision science, machine learning, ML Ops, and GenAI. This Technical Program Manager role would add a critical skill set in data product development, enabling our team to build more proactive data solutions to drive our business and create great customer experiences. 

About the Role:

As a Principal Technical Program Manager in the Data organization, you will lead high-impact, cross-functional programs that drive the strategic vision of Gusto’s Data initiatives. In this role, you will collaborate with key business and technical stakeholders to plan, execute, and deliver programs that optimize data systems and governance, advance Gusto analytics maturation and data product capabilities, and expedite the ability for Gusto leadership to make data-informed decisions. You will not only lead programs but also help shape data strategy, ready the organization for technical change, and ensure alignment across multiple cross-functional teams.

As a critical partner to senior leadership, you will leverage both your technical expertise and program management acumen to influence decisions that support the data needs of the entire organization. You will work cross-functionally with data practitioners, product managers, and business leaders across the organization to ensure data programs are executed with precision and clarity. Your ability to manage complexity, balance technical depth with business outcomes, and foster cross-team collaboration will set you apart as a leader in this role.

By joining the Data Leadership team, you will play a key role in the overall data strategy at Gusto, leading efforts that impact data architecture, engineering efficiency, and product delivery. You will focus on bringing organizational rigor to large-scale data initiatives, while supporting teams in solving complex challenges with clear roadmaps, priorities, and strategic guidance.

Here’s What You’ll Do Day-to-Day:

• Lead and drive complex, cross-functional data programs by developing and managing detailed program roadmaps, project plans, and timelines, ensuring alignment between data teams, product and engineering partners, and business stakeholders.
• Partner with the Head of Data and senior leadership to define the data strategy, align on priorities, and report on progress across the organization.
• Oversee the implementation of critical data initiatives such as Amplitude re-implementation, optimizing CDP platforms like Tealium, and improving tracking across web and mobile applications.
• Collaborate with product managers, data engineers, and analysts to deliver high-quality, scalable data assets that meet organizational and customer needs.
• Establish and continuously improve operational procedures to enhance team productivity, streamline communication, and drive program success.
• Serve as a thought partner for executives, providing strategic insights and recommendations for data programs, including resource allocation, risk management, and technical considerations.
• Design and implement frameworks that ensure readiness for data-driven changes across the business, building scalable solutions to prepare teams for regular data updates and launches.
• Build strong relationships with engineering, product, and business stakeholders to ensure seamless delivery of data programs that have wide-reaching impacts.
• Help build Data’s brand within Gusto by creating company-wide communication mechanisms around the work we do
• Potential opportunity to lead a small team of TPMs in the future.

Minimum Requirements:

• 8+ years of experience in technical program management at software companies with demonstrated success leading large-scale, cross-functional programs.
• Deep experience with data engineering processes, architecture, and workflows, including a strong understanding of data platforms, cloud infrastructures, and ETL pipelines.
• Expertise in Agile methodologies, with a solid background in managing scrum teams, product backlogs, and roadmaps using JIRA or similar tools.
• Proven ability to communicate effectively across both technical and non-technical audiences, including executive leadership.
• Strong analytical, problem-solving, and systems-thinking skills with the ability to evaluate complex issues and propose data-driven solutions.

Nice to have:

• Extensive experience implementing tracking solutions for web and mobile apps, as well as familiarity with customer data platforms (e.g., Tealium, Amplitude).
• 3-5 years of experience managing and mentoring teams, with a proven ability to lead and develop individual contributors.
• Proficiency in SQL, with hands-on experience in querying databases like Redshift, Snowflake, or similar platforms.

This role is ideal for a highly strategic, technically adept leader who can navigate the intersection of data, product, and business needs to drive organizational success.

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity-based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings, please view our Total Rewards Approach page.

Our cash compensation amount for this role is targeted at $170,000-$210,000/year in Denver, Chicago, and Atlanta, $184,000/year - $228,000 in Los Angeles, and $199,000-$247,000/year for Seattle, San Francisco and New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

About the role

We are looking for a dynamic and experienced Senior Benefits Manager to lead the day-to-day administration and strategic development of our global benefits, time off, and leave of absence programs. In this role, you will ensure that Lattice’s benefits offerings remain competitive and compliant, while also providing exceptional support to employees. You will also play a critical role in advising our product and sales teams by offering insights into what benefits professionals expect from our tools.

The ideal candidate can seamlessly transition from addressing employee inquiries to managing vendor relationships, conducting compliance audits, and supporting broader benefits strategy. In addition, there will be opportunities to partner with product and sales to understand the needs of benefits professionals as it relates to HR software.

What You Will Do

1. Benefits Administration:

• Manage and administer employee benefits programs (healthcare, retirement, leave of absence, wellness, etc.) across multiple geographies.
• Resolve employee benefits inquiries and escalations through various channels (email, Jira ticketing system).
• Perform data entry, review, and audit benefit bills for accuracy, ensuring timely payments to vendors.

• Lead the development, evaluation, and implementation of benefits programs to ensure competitiveness and alignment with Lattice’s organizational goals.
• Advise on improvements in benefit design, administration, and efficiency through data-driven analysis and feedback from employee surveys.

• Manage relationships with benefits vendors and brokers, including contract negotiations, performance evaluations, and renewals.
• Ensure benefits programs comply with US and international regulations (e.g., ERISA, ACA, COBRA, GDPR, etc.).
• Collaborate with legal, finance, and HR teams to mitigate compliance risks.

• Serve as an internal benefits expert, partnering with product and sales teams to ensure Lattice's software meets the needs of benefits professionals.
• Provide insights on industry trends, compliance requirements, and employee expectations to help shape product offerings.

• Collect and analyze benefits utilization data, cost trends, and employee feedback to assess program effectiveness and recommend enhancements.
• Generate reports using HRIS and other tools like Workday to support data-driven decisions for benefits strategy.

• Develop and execute communication strategies to ensure employees understand their benefits options.
• Lead open enrollment processes, including planning, communication, system updates, and troubleshooting.

• Lead special projects such as mergers and acquisitions, benefits harmonization, or the introduction of new benefits.
• Support benefits-related initiatives that enhance employee well-being and retention.

What You Will Bring to the Table

• 7+ years of experience in benefits management or a related HR field, with international experience preferred.
• Strong knowledge of US and international benefits programs, compliance regulations, and leave of absence policies.
• Proven ability to manage vendors, analyze data, and communicate effectively with cross-functional teams.
• Bachelor’s degree in HR, business administration, or a related field.
• Professional certifications (e.g., SHRM-CP, SHRM-SCP, CEBS) are a plus.

Preferred Skills:

• Strong interpersonal and communication skills with the ability to partner with employees at all levels.
• Detail-oriented with a problem-solving mindset; able to balance strategic thinking with day-to-day operations.
• Communicates clearly, influentially, and empathetically both face-to-face and in writing. 
• Is comfortable with ambiguity and has a proactive affinity for breaking down complex problems and proposing operationally excellent solutions that balance risk, speed, employee experience, and resource considerations to drive the business forward.
• Has significant experience working cross-functionally with internal stakeholders in Finance, IT, Recruiting, Legal, and other areas in a fast-paced, high-growth startup environment.
• Can influence peers and senior leadership through deep subject-matter expertise, relationship-building abilities, and demonstrated strategic business acumen. 
• Familiarity with tools such as Jira, Slack, Excel, and Google Suite.

The estimated annual cash salary for this role is $107,000 to $167,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning & Development Budget; Sabbatical Program; and Invest in Your People Fund

*Note on Pay Transparency:

Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.

Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. 

#LI-remote

Job Title: Global Onboarding Program Manager
Department: Sales / Sales Enablement
Reports to: Head of Global Initiatives, Sales Enablement
Location: Lisbon, Portugal

Job Overview:

The Global Onboarding Program Manager plays a crucial role in equipping new sales team members with the tools, knowledge, and processes needed to succeed in their roles. The Specialist is responsible for designing, managing, and executing a comprehensive onboarding program that accelerates new hire readiness, improves ramp-up times, and ensures global alignment with the company’s sales strategy.

Key Responsibilities:

• Onboarding Program Development:
• Develop, implement, and continuously improve the sales onboarding program, tailored to specific sales roles (e.g., account executives, business development representatives).
• Ensure onboarding content is up-to-date and aligned with current products, services, sales processes, and company objectives.
• Incorporate sales methodologies (CVI, MEDDPICC) into onboarding curriculum
• Training & Coaching:
• Deliver training sessions on sales tools, CRM usage, product knowledge, sales methodologies, and company best practices.
• Provide one-on-one coaching to new hires to ensure they understand the company’s sales processes and goals.
• Facilitate role-playing exercises, scenario-based learning, and live call shadowing to enhance skill acquisition.
• Cross-Department Collaboration:
• Work closely with sales managers, product teams, product marketing, and sales enablement to ensure new hires are trained on the latest product features and market trends.
• Collaborate with HR to ensure a smooth handoff from recruitment to onboarding.
• Performance Monitoring:
• Track and report on new hire performance, identifying trends in ramp time and areas for improvement.
• Adjust the onboarding program based on feedback from new hires and sales leadership.
• Utilize performance metrics to measure the effectiveness of the onboarding program and identify opportunities for improvement.
• Content Creation:
• Develop and maintain onboarding materials, training documentation, and knowledge bases, ensuring accessibility and relevance.
• Create multimedia training resources (videos, tutorials, presentations) to support self-guided learning.

Qualifications:

• Education & Experience:
• Experience in the cybersecurity space
• Bachelor’s degree in Business, Marketing, Human Resources, or a related field.
• 4+ years of experience in sales enablement, sales training, or a similar role.
• Experience with CRM platforms (e.g., Salesforce, HubSpot) and sales tools (e.g., Outreach, SalesLoft, Gong, Chorus).
• Quota carrying experience
• Skills & Competencies:
• Strong communication and presentation skills, with the ability to teach complex information in a clear and engaging manner.
• English fluency
• Excellent interpersonal skills, with the ability to mentor and motivate sales teams.
• Analytical mindset, with the ability to track and report on key performance indicators.
• Ability to create and deliver engaging content for both in-person and virtual training environments.
• Proficient in using LMS platforms, online learning tools, and multimedia editing software.

Key Success Factors:

• Reduced ramp time for new hires.
• Improved sales productivity and performance within the first 90 days.
• High levels of satisfaction and engagement from new sales team members.
• Continuous improvement and innovation in training content and delivery methods.

Job Title: Global Sales Enablement Program Manager
Department: Sales / Sales Enablement
Reports to: Head of Global Initiatives, Sales Enablement
Location:Lisbon, Portugal

Job Overview:

This Global Program Manager is responsible for developing and executing programs that enhance the skills and effectiveness of the sales team. This role focuses on equipping sales representatives with the tools, training, and techniques they need to improve performance and close more deals. By collaborating with sales leadership and cross-functional teams, the Sales Skills Enablement Manager ensures that the salesforce is continuously learning and growing to meet the company’s goals and objectives.

Key Responsibilities:

• Sales Training & Development:
• Design, develop, and deliver sales training programs that focus on skills development (e.g., prospecting, negotiation, consultative selling, objection handling).
• Collaborate with the sales onboarding specialist on training for new sales hires, ensuring they ramp up quickly and effectively.
• Provide ongoing training programs that help sales reps at all levels improve their performance and stay up-to-date with the latest industry trends and techniques.
• Sales Process Coaching:
• Partner with sales managers to reinforce sales processes, methodologies, and best practices in day-to-day selling activities.
• Conduct skills assessments and gap analyses to identify areas where individual reps or teams need additional coaching or training.
• Provide one-on-one or group coaching sessions, role-plays, and workshops to reinforce learning.
• Sales Methodology Implementation:
• Work with sales leadership to implement and scale sales methodologies (e.g., Challenger Sales, SPIN Selling, MEDDPICC) across the organization.
• Ensure the sales team has a consistent approach to selling, aligned with the company’s sales strategy and customer needs.
• Continuously evaluate the effectiveness of the sales methodology and make adjustments as necessary to improve outcomes.
• Content Development & Delivery:
• In coordination with Product Marketing, create and maintain sales enablement content (presentations, play books, battle cards, cheat sheets) that supports skills development and is tailored to different sales roles.
• Collaborate with marketing, product, and sales teams to ensure content is relevant, up-to-date, and aligned with current offerings and market positioning.
• Utilize various delivery methods, including in-person workshops, virtual training, and self-guided learning resources.
• Performance Tracking & Reporting:
• Develop and track key performance metrics to measure the effectiveness of enablement programs (e.g., ramp-up time, win rates, quota attainment, and skill improvement).
• Analyze training impact and gather feedback to continuously improve the enablement programs.
• Report on the success of skills training and development initiatives to sales leadership and adjust strategies accordingly.
• Collaboration with Sales Leadership:
• Partner with sales leaders to ensure enablement programs align with current business needs and sales objectives.
• Work closely with HR and sales leadership to support career development programs for sales reps, including creating growth paths and progression plans.
• Facilitate communication between teams to ensure training programs are implemented effectively and that the needs of different sales segments are addressed.
• Technology & Tools Utilization:
• Leverage learning management systems (LMS), sales enablement platforms, and other tools to deliver and track training.
• Ensure sales reps are proficient in using sales tools (e.g., CRM, prospecting tools) and understand how they integrate with the sales process.

Qualifications:

Education & Experience:

• 5+ years of experience in sales (enterprise), sales training, or sales enablement.
• Experience in the cybersecurity space
• Bachelor’s degree in Business, Sales, Education, or a related field.
• Proven track record of building and executing successful sales training programs.
• Experience or certification with sales methodologies (e.g., Challenger Sales, CVI, SPIN Selling, Sandler) and tools (e.g., Salesforce, Outreach, Gong)
• Formal change management certification or training is a huge plus

Skills & Competencies:

• Strong understanding of the sales process and the skills required for different stages of the sales cycle.
• Excellent communication and presentation skills, with the ability to engage and inspire sales teams.
• English fluency
• Ability to design creative and impactful training content that resonates with diverse learners.
• Strong coaching and mentoring skills, with the ability to provide constructive feedback and foster development.
• Analytical mindset, with the ability to track performance metrics and adjust training programs based on results.

Key Success Factors:

• Change Management mindset and approach
• Improved sales performance across the team, with higher win rates, faster ramp-up times, increased pipeline, improved sales cycle velocity, and greater quota attainment.
• High levels of sales rep engagement and satisfaction with training and development programs.
• Successful implementation of a consistent sales methodology across the organization.
• Continuous improvement in the effectiveness and efficiency of sales training programs, with a data-driven approach to learning and development.

This job description highlights the role’s focus on developing the skills and capabilities of the sales team while driving measurable improvements in sales performance. It’s ideal for organizations that prioritize continuous learning and development within their salesforce.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

The Customer Product Interlock Owner is a pivotal role responsible for aligning customer needs with product offerings, ensuring seamless collaboration between the customer and internal teams. This role requires a balance of technical expertise, commercial understanding, and exceptional communication skills to bridge the gap between product development and customer expectations. The ideal candidate will have a strong ability to prioritize tasks, solve complex problems, and work collaboratively across departments to drive customer satisfaction and product success.

You will: 

• Customer Liaison: Act as the primary point of contact for customers and customer success teams, understanding their needs, challenges, and objectives to ensure alignment with product capabilities.
•  Product Alignment: Work closely with product management and development teams to ensure customer requirements are clearly understood and integrated into the product roadmap. 
•  Collaboration: Facilitate cross-functional collaboration between sales, success, product, and engineering teams to ensure a cohesive approach to product delivery and customer satisfaction. 
•  Technical Guidance: Provide technical insights and guidance to customers, helping them understand product functionalities and how they can be leveraged to meet their needs.
• Problem Solving: Address customer challenges by identifying root causes and working with internal teams to develop and implement effective solutions.
• Commercial Acumen: Understand the commercial implications of product decisions, balancing customer needs with business objectives to drive profitable outcomes. 
•  Prioritization: Manage and prioritize tasks and projects based on customer impact, business goals, and available resources, ensuring timely delivery of product enhancements and solutions. 
•  Communication: Ensure clear and consistent communication with all stakeholders, both internally and externally, to keep everyone informed of project status, challenges, and solutions.

You have:

• Technical Skills: Strong understanding of the product’s technical aspects, with the ability to translate customer needs into technical requirements. 
•  Commercial Acumen: Ability to understand and balance the commercial aspects of product decisions, ensuring profitable outcomes for the business. 
•  Communication: Excellent verbal and written communication skills, with the ability to convey complex information clearly to both technical and non-technical audiences. 
•  Collaboration: Proven ability to work effectively in a cross-functional team environment, fostering collaboration and driving collective success. 
•  Problem Solving: Strong analytical and problem-solving skills, with the ability to quickly identify issues and develop effective solutions. 
•  Prioritization: Ability to manage multiple tasks and projects simultaneously, prioritizing based on impact and urgency.
• Customer Focus: Deep commitment to understanding and meeting customer needs, with a proactive approach to ensuring customer satisfaction.

Preferred Experience: 

•  Bachelor’s degree in a relevant field (e.g., Engineering, Business, Computer Science). 
•  6+ years of experience in a customer-facing role, preferably in product management, customer success, or technical account management. 
•  Experience in the [industry] sector is highly desirable. 
•  Familiarity with JIRA, SNOW, product roadmap tools or software relevant

Benefits: 

The salary range for this role will be between $120,000 to $150,000. Final compensation will be determined by a variety of factors, including, but not limited to your location, skills, experience, education, and/or professional certifications. During the phone screening, your recruiter will provide the location-specific salary range for this role. Regardless of your personal situation or where you are in the world, LivePerson offers comprehensive and great benefits programs to meet your needs:

• Health: medical, dental, and vision insurance and wellbeing resources and programs
• Time away: Public holidays and discretionary PTO package for flexible days off with manager approval
• Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
• Family: parental leave, maternity support, fertility services
• Development: tuition reimbursement and access to internal professional development resources.
• Additional: 24/7 access to professional counselors, voluntary insurance coverage, exclusive perks and discounts
• #LI-Remote

Why you’ll love working here: 

LivePerson is a hub for the ever-curious and proactive, offering a flexible work-life balance tailored to individual needs. With offices and WeWork locations worldwide, our flexible work policy provides our teams the freedom to work from their preferred environment. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.