The position

This is an exciting time to join Remote and make a personal difference in the global employment space as a Senior Implementations Program Manager reporting to the GM, Tech Partnerships.

As Senior Implementations Program Manager, you will be responsible for delivering business outcomes (technical, commercial, and operational) and building the end-to-end implementations process for Remote Embedded partners.

What this job can offer you

• Direct ownership of the success of transformative partnerships critical to Remote’s business success
• High exposure externally and internally across all functional areas
• Ability to steer product & service development with high velocity in response to partner needs
• An opportunity to co-develop the strategy and vision of the Remote Embedded product
• Opportunity to work with senior stakeholders with high autonomy

What will you be doing

• Directly support the General Manager in building and growing Remote Embedded product, ensuring alignment with strategic objectives
• Develop and project manage Remote Embedded partners’ implementation timeline, and operational work streams (in close collaboration with the Partners’ teams)
• Lead the planning, tracking and completion of all project tasks throughout the partner onboarding and implementation process — including but not limited to:
  • Develop and oversee the project schedule and lead regular meetings with operational leads to build workflows not supported by integration
  • Document, coordinate and monitor progress of partner, including ensuring all requirements are met
  • Coordinate internal resources as required across various departments including Product, Legal, Finance, Sales, Partnerships, Growth, Customer Experience and Operations, to drive Embedded partner success
  • Work closely with the Product, Operations, and other teams to understand and communicate the timing of deliverables necessary to keep partners unblocked and drive project to release on time with high quality
  • Help partner sales, support, and customer success teams understand product features and benefits
  • Communicate project plan, deployment progress, execution, and delivery using relevant reporting tools and dashboards; create visibility on status of all open issues, action items, dependencies, and timelines for deliverables
• Own the day-to-day relationship with the partner during the implementation phase, ensuring questions are directed to and addressed by the appropriate internal teams efficiently
• Identify and understand project risks, coordinate with respective teams as applicable to mitigate and resolve
• Develop and execute strategies to continuously improve partner and customer satisfaction, meet revenue targets, and scale team operations (in collaboration with Product, Engineering, Partnerships, Customer Experience and Operations)
• Contribute to the development of integration best practices, training materials and Remote’s internal and external collateral
  • Work with GM, Partnerships, and Product Marketing to package implementation best practices and integrate these in partner value prop for future partners
  • Develop clear and accurate implementation guide covering technical, GTM, and operational implementation (in collaboration with Partner Solution Architect)
  • Develop and maintain a comprehensive documentation system that organizes partner interactions, including FAQs, workflows, dependencies, and blockers
  • Work with other teams to populate the partner knowledge base and partner portal

What you bring

• Experience in project management / implementations / professional services in the HRtech, fintech or software/technology industry
• A proven track record in managing long-term relationships with partners / customers
• Exceptional organizational skills, with a proven ability to juggle and complete multiple tasks and projects simultaneously in a fast-paced environment
• The capacity to work collaboratively with cross-functional teams, fostering a productive and cooperative environment
• The ability to quickly learn and understand complex issues, analyze root causes and solution options, and synthesize conclusions, and to communicate these effectively to partners and internal teams
• Superior verbal, written and presentation skills, as well as the ability to work effectively across internal and external organizations
• Experience in B2B SaaS technology partnerships preferred

Practicals

• You'll report to: General Manager, Tech Partnerships
• Location: You’ll need to be able to work with external stakeholders located between US West Coast to Eastern Europe timezones (from UTC-8 through UTC+3) - which means you’ll likely be located in Western/Central European or Eastern US/CA timezone.
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equitypayalong with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is $53,600 USD - $120,600 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Application process

1. Interview with recruiter
2. Interview with team member 1 (no managers present)
3. Interview with team member 2 (no managers present)
4. Interview with future Manager. 
5. Prior employment verification check 

#LI-DNP

IXL Learning, developer of personalized learning products used by millions of people globally, is looking for a Programmatic Manager. As a part of our Digital Marketing team, you'll play an important role in forming our programmatic advertising strategy that helps us acquire customers for brands like Rosetta Stone, IXL, Teachers Pay Teachers, and more.

The Programmatic Manager is responsible for managing the programmatic advertising spend for all of IXL Learning’s brands. This includes developing and executing programmatic strategies, managing relationships with programmatic partners, and tracking and optimizing campaign performance. The ideal candidate will have a strong background in digital advertising, experience ideating and managing programmatic campaigns, and a deep understanding of programmatic technologies. 

This is a unique opportunity to own a growing channel for a leading EdTech company, with the potential to build out a team to support you as the channel scales. Your efforts will help bring top learning tools to students of all ages around the world. The role will report directly to our VP of Digital Marketing. #LI-REMOTE

WHAT YOU'LL BE DOING

• Develop and execute programmatic strategies that align with business goals across many of our brands
• Manage relationships with programmatic partners, including DSPs, SSPs, agencies, and publishers
• Manage programmatic campaigns from start to finish, including campaign planning, targeting, optimization, and reporting.  Also work with designers to build creative
• Monitor and analyze programmatic campaign performance to identify areas for optimization and improvement
• Stay up-to-date on programmatic trends and technologies
• Work with other marketing team members to develop and execute marketing campaigns

WHAT WE'RE LOOKING FOR

• BA/BS degree required
• 3+ years of experience in programmatic advertising, with a focus on campaign management and optimization
• Strong understanding of programmatic technologies and platforms with self-managed experience in DSPs like DV360 and The Trade Desk
• Tactical execution experience – CTV/video, native, geotargeting, prospecting vs remarketing, PMP executions, streaming audio, SSP direct deals
• Ability to interpret campaign performance with regards to programmatic variables – geo, device, demos, behavioral, creative, targeting layers
• Excellent communication and collaboration skills
• Self-motivated with a strong work ethic and ability to manage multiple projects simultaneously
• You have excellent interpersonal skills: You’re a team player, have excellent written and verbal communication skills, and you are skilled at working cross-functionally

Our salary ranges are determined by role, level, and location. The base salary range for this full-time position is $100,000 to $120,000 + benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone anywhere. Our proven learning platform offers free, high-quality supplemental learning resources that cover Pre-K-12th grade and early college core academic subjects, with a focus on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students around the world, with a focus on learners in historically under-resourced communities. 

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

As an Accessibility Technical Program Manager (TPM) you will be responsible for supporting our growing accessibility program by coordinating Accessibility Conformance Reports (ACRs) end to end. This will span internal and external teams and have multiple stakeholders across functions from beginning to end including: preparing for audits, coordinating remediation, supporting our district sales partners and writing supporting documentation for our district customers. We understand that delivering accessibility is a continuous challenge (not a one time thing) and are opening this role to boost our capabilities in continuously delivering and communicating an improved accessible experience. 

The ideal candidate will have technical expertise in understanding WCAG, VPAT and the role ACRs play in the procurement process for education and is familiar with negotiating trade offs between stakeholders to best support improving accessibility in a complex environment. They will be motivated by the goal of being an inclusive platform for learners with disabilities in our mission of providing a world class education to anyone, anywhere.

You will:

• Manage third party vendor relationships in the accessibility space, coordinating and documenting features for audit, communicating results back to product teams
• Partner with engineering, design, product, and district success teams to drive the delivery of highly accessible products and services
• Design and implement processes based on project management best practices that enable cross-team collaboration and solve for program success
• Partner with our district success team to be able to answer key accessibility questions, facilitate feedback from them and provide recommendations to them
• Keep team focussed on success metrics throughout program delivery, balancing business needs and technical constraints
• Build bridges and create operating mechanisms across other functions in the organization to support accessibility, including internationally

WHAT YOU BRING

• Experience working on Accessibility Conformance Reports (ACR) using VPAT and understanding the Web Content Accessibility Guidelines (WCAG)
• Experience delivering, and advocating for accessible experiences that center the needs of users with disabilities
• Experience working with accessibility in math education is a plus
• 5+ years of Program Management or Technical Product Management experience on complex web applications.
• Proficient in program/project management tools (e.g. Gantt charts, spreadsheets, JIRA, Confluence, presentations, etc.); comfortable collaborating in an online/cloud-based environment (e.g. Google Apps, Slack, etc.)
• Demonstrated ability to think creatively and strategically when implementing programs and solving problems
• Ability to partner with and communicate at appropriate level of detail to multiple levels of the organization
• Excellent interpersonal skills and ability to communicate effectively with both technical and non-technical individuals

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority.
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The target salary range for this position is $137,871 - $183,977 USD / $172,339 - $258,509 CAN. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Exceptional performers in this role who make an outsized contribution can make well in excess of this range.  Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits.

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team: http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

EquipmentShare is Hiring a Technical Program Manager

EquipmentShare is searching for a Technical Program Manager to support our telematics team.  This new team member may be based anywhere in the United States and offers a remote/hybrid work option, but must be able to meet with management in person at least quarterly.  

In this high impact role, you will be responsible for planning and delivering a large telematics program. The ideal candidate has a track record of delivering technical or internal products with cross-functional, partner teams, and who has a passion for building solutions for customers that distill complex technology into practical and delightful experiences. You have the experience and ability to set common goals and rally alignment across a large number of stakeholders across our technology, operations and field teams. 

Primary Responsibilities for a Technical Program Manager:

• Create and execute go-to-market plans for new strategies and solutions, including gathering business and technology requirements, building & delivering against the roadmap, and creating & monitoring meaningful KPIs.
• Assess and manage risks, monitor and report on progress with actionable insights, anticipate and resolve bottlenecks, and provide escalation management.
• Work with technology teams and product managers to develop new tools and systems to support the growth of the business
• Champion documentation and communication at various altitudes, across teams and to key stakeholders

Why We’re a Better Place to Work

• Competitive salary
• Medical, Dental, Vision and life insurance benefits
• 401(k) plus match
• Unlimited paid time off 
• Stocked breakroom and full kitchen - breakfast and lunch provided daily by our chef and his team at Corporate HQ 
• Corporate gym and/or gym stipends
• Volunteering and local charity initiatives that help you nurture and grow the communities you call home 
• Opportunities for career and professional development with conferences, events, seminars, continued education 

About You 

Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that’s long been resistant to change. 

Skills & Qualifications for a Technical Program Manager

Minimum Qualifications: 

• 5+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of team management experience
• 5+ years of cross functional project delivery experience
• 5+ years of program or project management experience
• Experience defining program requirements and using data and metrics to determine improvements
• Proactive approach to project management
• Experience developing creative solutions to complex problems

Preferred Qualifications:

• Technical product or engineering experience preferred
• Experience managing day-to-day technical teams
• Experience in one or more of the following: Embedded Hardware Products, Hardware integrated SaaS Products, Telematics Products, Security Products
• Knowledge of multiple functional areas (e.g., Product Management, Engineering, UX/UI, Sales, Customer Support, Finance or Marketing)
• Ability to influence multiple stakeholders without direct authority

About EquipmentShare

EquipmentShare is dedicated to creating a connected jobsite for the modern contractor. We deliver user-friendly technology solutions that help contractors maximize their equipment uptime, reduce risk exposure and increase productivity. EquipmentShare’s product offerings include an improved equipment rental experience, fleet tracking and asset management software, hardware security solutions and predictive service and maintenance applications.

EquipmentShare is the fastest-growing, independently owned construction equipment rental company in the country. We serve dozens of markets across the U.S. and are on track to create a national footprint in every major market in the country by the end of 2023. 

Since our founding in 2014 and incorporation in 2015, we’ve had nationwide growth — and we’re not stopping anytime soon. Ready to support our mission, invest in yourself and discover your potential? Then we’d love to meet you. Apply today.

EquipmentShare is committed to a diverse and inclusive workplace. EquipmentShare is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

#LI-Remote

About Us:

We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft.

We've been working on this together since 2016, and have customers like Pixar, Mitsubishi, Figma, Plaid, Match Group, and thousands more on this journey with us. Today, we're growing fast and excited for new teammates to join us who are the best at what they do. We're passionate about building a company as diverse and creative as the millions of people Notion reaches worldwide.

About The Role:

Notion has a customer community unlike any other in software. Our community is made up of tens of millions of passionate users who use Notion daily in their work and personal lives.

At Notion, the community is at the heart of our product. As a Community Development Program Manager for Germany, you’ll have the opportunity to help us welcome new members, support them and encourage community activities both online and IRL.

This is a contractor role.

The mission timeline will be August 1st 2024 until January 30th 2025 (potential to extend). Open to remote work on GMT+1 or GMT+2 timezone, with a preference for the working location being Berlin.

What You'll Achieve:

• Grow our local community by inviting and welcoming new members
• Onboard and support new and existing local community members
• Facilitate the creation of community-led digital content
• Support local community events
• Create reporting documents

Skills You'll Need to Bring:

• Be a Notion power user and are already an advocate for the tool
• Minimum 2+ years of experience in a Community function
• Track record of organising and managing events
• Business proficiency in German and English
• A builder and business mindset

Nice to Haves:

• Have previous experience working remotely and with global teams
• Have previous experience building communities in the SaaS ecosystem

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Notion.

Notion is proud to be an equal-opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

#LI-Onsite

Grammarly team members in this role must be based in the United States or Canada, and they must be able to collaborate in person 2 weeks per quarter, traveling if necessary to the hub(s) where the team is based.

The opportunity

Grammarly is the world’s leading AI writing assistance company trusted by over 30 million people and 70,000 professional teams every day. From instantly creating a first draft to perfecting every message, Grammarly’s product offerings help people at 96% of theFortune500 get their point across—and get results. Grammarly has been profitable for over a decade because we’ve stayed true to our values and built an enterprise-grade product that’s secure, reliable, and helps people do their best work—without selling their data. We’re proud to be one of Inc.’s best workplaces, a Glassdoor Best Place to Work, one of TIME’s 100 Most Influential Companies, and one of Fast Company’s Most Innovative Companies in AI.

To achieve our ambitious goals, we’re looking for a Learning and Development Program Manager to join our Learning and Development team. This role will range from development program planning to tactical execution, including analyzing organizational learning needs and creating training programs aligned with our business strategy, day-to-day learning program management, and facilitation.

Your impact

As Learning and Development Program Manager, you will report directly to the Director of Learning & Development based in North America. If you are passionate about developing employees to succeed in their careers, this job is for you.
In this role, you will:

• Design and develop engaging and effective learning materials, including e-learning modules, instructor-led training guides, and job aids, in accordance with L&D Strategy and priorities and business needs.
• Drive existing L&D programs end to end, including ideation, stakeholder alignment, program management, partnership with subject matter experts, facilitation, results analysis, and iteration.
• Drive and continuously iterate on the Grammarly Onboarding Program from beginning to end based on company needs, industry best practices, and participant feedback. 
• Analyze the efficacy of our learning programs against business goals and behavior change, and continuously share data, insights, and recommendations with key stakeholders.  
• Ensure adoption and retention of training programs and learning modules and measure their effectiveness.

We’re looking for someone who

• Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
• Is inspired by our MOVE principles, which are the blueprint for how things get done at Grammarly: move fast and learn faster, obsess about creating customer value, value impact over activity, and embrace healthy disagreement rooted in trust.
• Is able to collaborate in person 2 weeks per quarter, traveling if necessary to the hub where the team is based.
• Has a proven track record of conceptualizing, initiating, evaluating, and growing learning programs to meet business needs.
• Has 2+ years of experience facilitating training programs in various formats (live cohorts, asynchronous learning, facilitating learning community). 
• Has a strong technical skill set with content development tools, learning management systems, virtual learning environments, learning platforms, etc.
• Balances stakeholder needs, communicates clearly, sets expectations, collaborates effectively, and inspires confidence. 

Support for you, professionally and personally

• Professional growth:We believe that autonomy and trust are key to empowering our team members to do their best, most innovative work in a way that aligns with their interests, talents, and well-being. We support professional development and advancement with training, coaching, and regular feedback.
• A connected team: Grammarly builds a product that helps people connect, and we apply this mindset to our own team. Our remote-first hybrid model enables a highly collaborative culture supported by our EAGER (ethical, adaptable, gritty, empathetic, and remarkable) values. We work to foster belonging among team members in a variety of ways. This includes our employee resource groups, Grammarly Circles, which promote connection among those with shared identities, such as BIPOC and LGBTQIA+ team members, women, and parents. We also celebrate our colleagues and accomplishments with global, local, and team-specific programs. 

Compensation and benefits

Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more: 

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching 
• Paid parental leave
• Twenty days of paid time off per year, eleven days of paid holidays per year, and unlimited sick days 
• Home office stipends
• Caregiver and pet care stipends
• Wellness stipends
• Admission discounts
• Learning and development opportunities

Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US and Canada locations are categorized into compensation zones based on each geographic region’s cost of labor index. For more information about our compensation zones and locations where we currently support employment, please refer to this page. If a location of interest is not listed, please speak with a recruiter for additional information. 

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future. 

We encourage you to apply

At Grammarly, we value our differences, and we encourage all—especially those whose identities are traditionally underrepresented in tech organizations—to apply. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

Grammarly team members in this role must be based in Berlin, and they must be able to collaborate in person 2-3 weeks per quarter depending on business needs, traveling if necessary to the hub(s) where their team is based. 

The opportunity

Grammarly is the world’s leading AI writing assistance company trusted by over 30 million people and 70,000 professional teams every day. From instantly creating a first draft to perfecting every message, Grammarly’s product offerings help people at 96% of the Fortune 500 get their point across—and get results. Grammarly has been profitable for over a decade because we’ve stayed true to our values and built an enterprise-grade product that’s secure, reliable, and helps people do their best work—without selling their data. We’re proud to be one of Inc.’s best workplaces, a Glassdoor Best Place to Work, one of TIME’s 100 Most Influential Companies, and one of Fast Company’s Most Innovative Companies in AI.

To achieve our ambitious goals, we’re looking for an experienced Staff Technical Program Manager (TPM) to join our team, someone whose work will directly impact millions of users through the growth and scaling of our platform infrastructure. The TPM team comprises curious, lifelong learners excited about solving novel technical challenges at scale. In support of the Cloud team, you will drive our cloud platform, which requires alignment and collaboration across Grammarly’s Engineering, Product, and Design (EPD) teams. Within this role, you will drive our most complex programs and build a proactive platform enabling EPD’s needs for the future.

Grammarly’s engineers and researchers have the freedom to innovate and uncover breakthroughs—and, in turn, influence our product roadmap. The complexity of our technical challenges is growing rapidly as we scale our interfaces, algorithms, and infrastructure. You can hear more from our team on our technical blog.

Your impact

As a Staff Technical Program Manager in Cloud Infrastructure, you will have the opportunity to drive meaningful change at a growing company. Grammarly is uniquely positioned to continue defining the digital-writing-assistant category, but this comes with significant challenges. In this role, you will look to drive programs oriented around the developer experience and accelerating velocity through effective tooling and reusable and scalable infrastructure. 

In this role, you will:

• Work through ambiguity, leading cloud infrastructure programs across multiple teams at Grammarly.
• Identify the opportunities, requirements, and risks; define milestones and success criteria; and manage schedules.
• Exercise technical judgment in evaluating projects and their potential solutions.
• Experience driving analysis on build vs. buy for infrastructure-level product offerings.
• Communicate and lead effectively, both with the team and to leadership.
• Develop and maintain scalable processes and assist with resource allocation.
• Ensure priorities are aligned across all relevant teams and take steps to remove roadblocks to this alignment.
• Take a holistic view across the greater cloud organization, identifying points to improve collaboration and reduce redundancy.

We’re looking for someone who

• Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
• Is inspired by our MOVE principles, which are the blueprint for how things get done at Grammarly: move fast and learn faster, obsess about creating customer value, value impact over activity, and embrace healthy disagreement rooted in trust.
• Can collaborate in person 2-3 weeks per quarter, traveling if necessary to the hub where the team is based.
• Has at least 5 years of professional experience in cloud infrastructure or a passion for learning new technologies.
• Has successfully managed growth programs, driving meaningful user adoption and engagement outcomes.
• Applies their technical expertise to define and deliver technical solutions.
• Is a strategic thinker and can work across teams to translate business objectives into technical solutions.
• Is driven to proactively identify issues, risks, and opportunities.

Support for you, professionally and personally

• Professional growth:We believe that autonomy and trust are key to empowering our team members to do their best, most innovative work in a way that aligns with their interests, talents, and well-being. We also support professional development and advancement with training, coaching, and regular feedback.
• A connected team: Grammarly builds a product that helps people connect, and we apply this mindset to our own team. Our remote-first hybrid model enables a highly collaborative culture supported by our EAGER (ethical, adaptable, gritty, empathetic, and remarkable) values. We work to foster belonging among team members in a variety of ways. This includes our employee resource groups, Grammarly Circles, which promote connection among those with shared identities including BIPOC and LGBTQIA+ team members, women, and parents. We also celebrate our colleagues and accomplishments with global, local, and team-specific programs. 
• Comprehensive benefits:Grammarly offers all team members competitive pay along with a benefits package encompassing life care (including mental health care and risk benefits) and ample and defined time off. We also offer support to set up a home office, wellness and pet care stipends, learning and development opportunities, and more.Note that benefits may differ by location.

We encourage you to apply

At Grammarly, we value our differences, and we encourage all to apply. Grammarly is an equal opportunity company. We do not discriminate on the basis of race or ethnic origin, religion or belief, gender, disability, sexual identity, or age.

For more details about the personal data Grammarly collects during the recruitment process, for what purposes, and how you can address your rights, please see the Grammarly Data Privacy Notice for Candidates here. 

#LI-NS4

Grammarly team members in this role must be based in New York, and they must be able to collaborate in person 2-3 weeks per quarter depending on business needs, traveling if necessary to the hub(s) where their team is based.  

The opportunity

Grammarly is the world’s leading AI writing assistance company trusted by over 30 million people and 70,000 professional teams every day. From instantly creating a first draft to perfecting every message, Grammarly’s product offerings help people at 96% of the Fortune 500 get their point across—and get results. Grammarly has been profitable for over a decade because we’ve stayed true to our values and built an enterprise-grade product that’s secure, reliable, and helps people do their best work—without selling their data. We’re proud to be one of Inc.’s best workplaces, a Glassdoor Best Place to Work, one of TIME’s 100 Most Influential Companies, and one of Fast Company’s Most Innovative Companies in AI.

To achieve our ambitious goals, we’re looking for an experienced Senior Technical Program Manager (TPM) to join our team, someone whose work will directly impact millions of users.The work that this individual will undertake will directly impact millions of users. The TPM team is made up of curious, lifelong learners who are passionate about solving novel technical challenges on a large scale. The task of the Data team is to make Grammarly data usable and available at scale, which empowers analytical and research use cases to ultimately improve and power user experience.

Grammarly’s engineers and researchers have the freedom to innovate and uncover breakthroughs—and, in turn, influence our product roadmap. The complexity of our technical challenges is growing rapidly as we scale our interfaces, algorithms, and infrastructure. You can hear more from our team on our technical blog.

Your impact

As a Senior Technical Program Manager in the Data group, you will have the opportunity to drive meaningful change at a growing company. Grammarly is uniquely positioned to continue defining the digital-writing-assistant category, but this comes with significant challenges. Finding the right balance and driving data and user-trust tracks while maintaining consistency across a rapidly growing team demands high-level thought leadership and smooth processes.

In this role, you will:

• Work through ambiguity, leading data programs across multiple teams at Grammarly.
• Identify the opportunities, requirements, and risks associated with data and user trust programs; define milestones and success criteria; and manage schedules.
• Exercise technical judgment in evaluating projects and their potential solutions.
• Communicate and lead effectively, both with the team and with leadership.
• Develop and maintain scalable processes and assist with resource allocation.
• Ensure alignment of priorities across all relevant teams and take steps to remove roadblocks.
• Take a holistic view across the greater data organization, identifying points to improve collaboration and reduce redundancy.

We’re looking for someone who

• Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
• Is inspired by our MOVE principles, which are the blueprint for how things get done at Grammarly: move fast and learn faster, obsess about creating customer value, value impact over activity, and embrace healthy disagreement rooted in trust.
• Is able to collaborate in person 2-3 weeks per quarter, traveling if necessary to the hub where the team is based.
• Has at least 5 years of professional experience in the data space or a passion for learning new technologies.
• Has successfully managed the build and adoption of company-wide data pipelines or data lake.
• Applies their technical expertise to define and deliver technical solutions.
• Is a strategic thinker and can work across teams to translate business objectives into technical solutions.
• Is driven to proactively identify issues, risks, and opportunities.

Support for you, professionally and personally

• Professional growth:We believe that autonomy and trust are key to empowering our team members to do their best, most innovative work in a way that aligns with their interests, talents, and well-being. We support professional development and advancement with training, coaching, and regular feedback.
• A connected team: Grammarly builds a product that helps people connect, and we apply this mindset to our own team. Our remote-first hybrid model enables a highly collaborative culture supported by our EAGER (ethical, adaptable, gritty, empathetic, and remarkable) values. We work to foster belonging among team members in a variety of ways. This includes our employee resource groups, Grammarly Circles, which promote connection among those with shared identities, such as BIPOC and LGBTQIA+ team members, women, and parents. We also celebrate our colleagues and accomplishments with global, local, and team-specific programs. 

Compensation and benefits

Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more: 

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching 
• Paid parental leave
• Twenty days of paid time off per year, eleven days of paid holidays per year, and unlimited sick days 
• Home office stipends
• Caregiver and pet care stipends
• Wellness stipends
• Admission discounts
• Learning and development opportunities

Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US and Canada locations are categorized into compensation zones based on each geographic region’s cost of labor index. For more information about our compensation zones and locations where we currently support employment, please refer to this page. If a location of interest is not listed, please speak with a recruiter for additional information. 

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future. 

We encourage you to apply

At Grammarly, we value our differences, and we encourage all—especially those whose identities are traditionally underrepresented in tech organizations—to apply. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

#LI-MG1

Program Manager - R&D PMO

Acquia is the open-source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named as one of North America’s fastest-growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future of the web, and we want you to be a part of it. 

We are looking for a Program Manager to lead the continuous delivery of Acquia’s industry-leading Cloud and SaaS products using Agile processes. You will report to the Director of R&D PMO, and drive programs through the entire project lifecycle. You will also have responsibility and authority for managing milestones, schedules and processes required to track and deliver the products, and communicating and mitigating risks in the context of time-to-market requirements.

This is a fantastic opportunity for a strong program leader to manage a motivated cross-functional team, make data-driven decisions, and be a significant contributor to Acquia’s success. Your passion for creating reliable and repeatable systems, critical thinking, in-depth technical and business acumen, exceptional project management, communication and interpersonal skills will motivate our teams and establish trust across cross-functional and cross-organizational stakeholders.

Responsibilities

• Drive strategy to align with business priorities: Organize programs and activities in accordance with the mission and goals of the organization. Create new programs based on opportunity areas that support the organization's objectives.
• Drive the programs product lifecycle: Work closely with product managers, product owners, software engineering managers, design leads, software engineers, QA, DevOps, operations managers, support and other critical stakeholders to get high-quality products and features through the software project lifecycle (build, test and release on time) as agilely as possible.
• Manage schedules and budgets of multi track programs: Clarify and drive commitments and priorities, establish and maintain clear chains of accountability, and clearly communicate to stakeholders.
• Address bottlenecks and risks: Provide escalation management, anticipate and make tradeoffs, balance the business needs versus technical constraints, and encourage risk-taking behavior to maximize business benefit.
• Understand release interdependencies and look for areas to improve: Drive towards solutions for delivering complex, multi-tiered cloud systems.
• Take responsibility and ownership: Own release schedules and milestones, keeping up the high momentum of our fast-paced environment.
• Partner with multiple teams: Reconcile the priorities of multiple cross-functional teams to ensure the timely delivery of products, and establish trust across all stakeholders.

Key requirements:

• Minimum of 3 years of relevant industry experience delivering software releases
• Excellent written and verbal skills; maturity, judgment, negotiation/influence skills, analytical skills, and leadership skills
• Familiarity with Agile processes and the software development lifecycle
• Demonstrated ability to coordinate and lead cross-functional teams
• Demonstrated analytical skills
• Experience overseeing and creating processes
• Familiarity with or desire to learn about Cloud technologies, distributed systems, and the latest trends in networking, storage, and data centers
• Passion to improve processes, increase velocity, and promote empathetic, collaborative relationships a must

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking. 

We’re looking for a passionate and driven individual to join our Technical Program Management team in BetterUp’s Research & Development organization. The ideal candidate has a track record of successfully owning high business-impact projects from inception to execution and rollout. You will be responsible for driving multiple product-led programs and projects, as well as managing dependencies and stakeholders from our partner teams. Your ability to handle ambiguity, make informed decisions, and create clarity for teams will be crucial in delivering successful outcomes for our customers. The ideal candidate will have a proven track record in program management, exceptional communication and leadership skills, strong project management expertise, and the ability to influence and inspire cross-functional teams. (Past product or engineering management experience is a plus.).

This role offers a great opportunity for you to support an innovative organization, shape the growing technical program management function, and utilize your talent for efficient program execution. As a team, we will deliver new products that surpass our customers' expectations. If you are passionate about helping people reach their full potential, thrive in a fast-paced startup environment where you can contribute to building the future, and have a love for project management and operational excellence, then this role is perfect for you.

What you’ll do:

• Bias towards impact - Set an example by demonstrating the values and behaviors promoted by the organization. Provide guidance and advice on direction and operations.
• Impact business priorities and deliver customer value by managing multiple programs and projects, ensuring successful delivery and achievement of desired outcomes.
• Bring clarity to complex scenarios by acting autonomously as a representative for your area. Make informed decisions and provide guidance to your wider team. Foster collaboration, communication, and trust among team members, while encouraging diversity and inclusion.
• Set clear priorities and establish timeline expectations across multiple teams and organizational objectives, without hampering productivity. Utilize industry-standard tools creatively to solve problems and improve project efficiency.
• Build strong cross-functional bridges with stakeholders from external teams, fostering collaboration and effective communication. Demonstrate exemplary written and verbal communication skills, acting as the initial point of contact for stakeholders.
• Raise the visibility of risks and manage dependencies, balance risks, and prevent threats.
• Using the sum of your strengths, unlock our team's abilities to execute with excellence!

If you have some or all of the following please apply: 

• 5+ years of experience in program management, management consulting, product or business operations
• Bachelor's degree in a relevant field or equivalent practical experience.
• Experience working with Product, Design, Engineering and Data teams with a thorough understanding of product and software development processes
• Proven, illustrated track record of successfully delivering complex programs, projects, or products at scale
• Strong decision-making abilities, capable of resolving critical problems.
• Strong leadership skills, including collaboration, relationship-building, bridging gaps between teams, influencing without authority, and demonstrating empathy towards business stakeholders.
• Strong influencing and negotiation skills, able to drive multiple work streams towards goals without relying on authority
• Demonstrated commitment to fostering teamwork and trust
• Exceptional communication skills, both written and verbal, with the ability to effectively communicate to diverse audiences
• Strong ownership, urgency, and drive. Willing to dive into details to understand and drive programs.
• Excellent attention to detail and understanding of the impact when changes occur to scope or timeline.
• JIRA/Confluence experience required

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year: 
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks 
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $128,450 – $218,100. 

If you live in New York, the base salary range for this role is: 

$145,400 – $218,100: New York City

$136,900 – $205,300: Nassau, Newburgh

$128,450 – $192,700: Albany, Buffalo, Rochester, Syracuse

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with ourApplicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out tosupport@betterup.co

#LI-Remote

About SonderMind

At SonderMind, we know that therapy works. SonderMind provides accessible, personalized mental healthcare that produces high-quality outcomes for patients. SonderMind's individualized approach to care starts with using innovative technology to help people not just find a therapist, but find the right, in-network therapist for them, should they choose to use their insurance. From there, SonderMind's clinicians are committed to delivering best-in-class care to all patients by focusing on high-quality clinical outcomes. To enable our clinicians to thrive, SonderMind defines care expectations while providing tools such as clinical note-taking, secure telehealth capabilities, outcome measurement, messaging, and direct booking.

To follow the latest SonderMind news, get to know our clients, and learn about what it’s like to work at SonderMind, you can follow us on Instagram, Linkedin, and Twitter. 

About the Role

The Program Manager will coordinate business, product and engineering leaders to ensure alignment across projects and initiatives, so that SonderMind teams can iterate quickly against our product roadmap, delighting our customers, and ensuring our executive team can communicate progress and value efficiently to our Board of Directors and investors.

You will coordinate the planning, execution and delivery of key roadmap objectives, always focused on creating feedback loops and removing impediments. This requires strong relationship, organizational and communication skills, as well as the ability to think critically across multiple initiatives.

Essential Functions 

• Organize, manage, and communicate status of cross-functional Technology projects across multiple value streams. This includes areas such as AI, service integrations, enterprise services, and therapy client/provider lifecycle.
• Utilize Initiative Lifecycle to ensure programs are moving efficiently from discovery to delivery. Coordinate and escalate any risks or blockers.
• Lead quarterly and continuous planning discussions with product, engineering and business leaders, including periodic business reviews and monthly steering meetings. 
• Ensure alignment to and progress is tracked against the Tech Product Roadmap and OKRs.
• Program-level risk identification, escalation and management.
• Cross-program coordination with other program managers to identify streamline operational processes for the Technology department, and address gaps and concerns within the project teams and development teams.
• Ensure that stakeholder teams are operationally ready for test and production releases.
• Be a leader in change management as SonderMind grows.

What does success look like?

• You build deep connections with leaders across the business to ensure that all parties have the correct amount of context and involvement in the product roadmap and vision. 
• You quickly identify breakdowns in communication, culture, or process, and intervene or escalate these issues through appropriate channels. 
• You ensure that planning and discovery is efficient and any blockers are escalated so that requirements and scope can be defined.
• You are accountable for ensuring initiatives are scoped and on track based on estimated delivery timelines.
• You are accountable for ensuring initiatives are measured and results are communicated in a clear and timely manner across the business.
• You have a strong sense of ownership related to program and initiative delivery. 
• You are responsible for assessing and communicating risks to various stakeholders on a regular basis.

Who you are? 
Skills, experience, and education that is needed for this person to be able to succeed in this role 

• 5+ years of program or project management in a technical role or relevant experience.
• Knowledge of Agile methodologies, such as Scrum and Kanban and the ability to apply those methodologies.
• Experience working within the software development lifecycle. 
• Experience using Jira and Confluence for work management and documentation.
• Experience facilitating stakeholder and executive-level meetings and discussions to drive outcomes.

Our Benefits

The anticipated salary range for this role is $88,000-125,000 per year.

As a leader in redesigning behavioral health, we are walking the walk with our employee benefits. We want the experience of working at SonderMind to accelerate people’s careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their life and work.

Our benefits include:

• A commitment to fostering flexible hybrid work
• A generous PTO policy with a minimum of three weeks off per year
• Free therapy coverage benefits to ensure our employees have access to the care they need (must be enrolled in our medical plans to participate)
• Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA options
• Employer-paid short-term, long-term disability, life & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to seven (7) weeks of short-term disability leave (after the required waiting period) should you need to use it.
• Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition which allows between 8-16 weeks of paid leave)
• 401K retirement plan with 100% matching which immediately vests on up to 4% of base salary
• Travel to Denver 1x a year for annual Shift gathering
• Fourteen (14) company holidays
• Company Shutdown between Christmas and New Years
• Supplemental life insurance, pet insurance coverage, commuter benefits and more!

Application Deadline

This position will be an ongoing recruitment process and will be open until filled.

Equal Opportunity 

SonderMind does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.

Meet the Team:

The Enterprise Portfolio Program Manager will establish and support the lifecycle of an enterprise project portfolio, leading program-level reviews, identifying areas for improvement, reporting analyses that provide a wholistic view of progress and gaps to senior leadership. The portfolio manager should not only be comfortable talking with high-level business leaders about individual programs / projects, but also identify opportunities to invest in programs and projects that will contribute significantly to the company’s roadmap. The portfolio manager will establish and lead a community of practice and serve as a mentor to program and project team members throughout the organization.

What you'll do:

• Project Portfolio Management:
  • Develop and implement an enterprise project portfolio management framework and associated change approval process that aligns with the company's strategic goals and objectives, including the successful commercialization of new products.
  • Develop and manage program and project budgets in partnership with program managers, and track performance against those budgets.
  • Develop and manage program and project quality measures to ensure deliverables fulfill identified and prioritized business objectives. 
  • Identify and mitigate risks to projects and programs, including risks to the commercialization of new products.
  • Communicate progress and performance to senior management and stakeholders, including information on the commercialization of new products.
  • Utilize corporate change management strategies to support success of programs and projects within the portfolio.
• Strategic Initiative Identification:
  • Prioritize and recommend programs and projects for investment to the company’s senior leadership, based on their strategic value and alignment with the company's risk appetite, including their potential to impact the commercialization of new products.
  • Analyze key performance indicators to provide relevant, timely and meaningful insights to the business and key stakeholders on the portfolio and its impacts to the corporate plan / roadmap.
  • May help establish strategic plans and objectives for the organization.
• Coach Program and Project Leaders:
  • Develop, implement, and continuously improve best practices, tools and templates for program and project management across the enterprise.
  • Lead a community of practice for and mentor a matrixed team of program managers.
  • Ensure leadership for, advise, and contribute insights to a community of practice for project managers throughout the enterprise.

What you’ll need to Succeed:

• Demonstrates competences and technical proficiencies typically acquired through:
  • BS+ 6+ years of experience, MS+ 3+ years of experience, or PHD 1+ years of experience.
• Strong understanding of portfolio management methodologies and best practices, with a focus on commercializing new products.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team, with considerable latitude for the use of initiative and independent judgement.
• Demonstrates attention to detail and a proactive nature, has a positive can-do attitude, be result and data-driven, and work comfortably in a group/collaborative setting.
• Demonstrated ability to lead, inspire, and motivate matrixed / cross-functional, interdisciplinary teams, including collaborating, aligning with, and leading across teams that report to other functions.
• Proven ability to establish and implement strategies and manage complex cross-functional projects.
• Proficiency with enterprise, program, and/or project planning software.

Bonus Points!

• Certification as a Project Management Professional (PMP) or as a Portfolio Management Professional (PfMP) is a plus.
• Experience in the software industry.

Perks of Being a Full-time Torc’r

Torc cares about our team members and we strive to provide benefits and resources to support their health, work/life balance, and future. Our culture is collaborative, energetic, and team focused. Torc offers:  

• A competitive compensation package that includes a bonus component and stock options
• 100% paid medical, dental, and vision premiums for full-time employees  
• 401K plan with a 6% employer match
• Flexibility in schedule and generous paid vacation (available immediately after start date)
• Company-wide holiday office closures
• AD+D and Life Insurance 

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. 

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview. 

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. 

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. 

If that sounds exciting—and the job description below feels like a fit—we really should start talking.

We are seeking a FedRAMP Program Manager that will be responsible for working across internal stakeholders and product engineering teams to drive key aspects of continuous monitoring requirements, support customer onboarding, and drive the FedRAMP program.

What you’ll do:

• Providing subject matter expertise in the creation, implementation, and maintenance of appropriate enterprise programs, policies, and procedures to be compliant with the Federal Risk and Authorization Management Program (FedRAMP)
• Having the ability to utilize working knowledge of FedRAMP, NIST 800-53 security controls and the NIST 800-37 Risk Management Framework. Interpreting standards, requirements, and their application to the enterprise Cloud environment in the most reasonable and cost-effective manner.
• Coordinate with internal stakeholder engineering teams to demonstrate the implementation of security compliance control implementations for technical, management, and operational requirements.
• Defining the requirements and validating the procedures and audit testing methodology.
• Assisting team members and internal clients in addressing highly complex security issues applicable to enterprise environment
• Working with the service teams to prepare ongoing reporting.
• Manage program for Plans of Action and Milestones (POA&Ms)Manage onsite assessments and coordinate with external stakeholders
• Provide training to teams as needed

If you have some or all of the following, please apply:

• Experience on NIST SP 800 Series, FedRAMP and FISMA
• Experience with writing, editing, and/or managing a wide variety of IT security documentation and familiarity with federal IT standards such as Federal Information Security Management Act (FISMA)
• Experience interviewing subject matter experts and using knowledge to develop, edit, and revise documentation including standard operating procedures, system security plans, and policies and procedures.
• Ability to understand and interpret laws and regulatory requirements related to information protection, and develop and implement appropriate processes to achieve and maintain compliance and reduce risk
• Experience in risk assessment processes, policy development, proposals, work statements, product evaluations, and delivery of technology
• Ability to understand enterprise business computing operations/requirements, and in particular, Cloud
• Experience with technical documentation related to FIPS 199, NIST SP 800-37, NIST SP 800-53 REV 4, FISMA A&A, and continuous monitoring, and POA&M management.
• Understanding of Third-party Assessment Organizations (3PAO)
• Diagnosing the root cause of problems and propose solutions: Examples would be failed patches, tooling issues, false positives on system tests, authentication problems.
• An understanding of basic networking concepts: ipsec tunnels, firewalls, routers, public and private addressing.
• Project Management knowledge and experience a strong plus

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year: 
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks 
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $145,000 – $225,000.

If you live in New York, the base salary range for this role is: 
$161,000 – $225,000: New York City
$153,000 – $214,000: Nassau, Newburgh
$145,000 – $203,000: Albany, Buffalo, Rochester, Syracuse

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with ourApplicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out tosupport@betterup.co

#LI-Remote

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

In this role, you will be part of a group of elite Technical Program Managers driving programs across LivePerson’s Global Product and Tech Unit.  You will be responsible for setting a high bar throughout the Product software development and deployment lifecycle, including design, development, documentation, testing, and operations. You will collaborate closely with the senior management, product managers, software developers, as well as numerous internal and external partners and stakeholders. The right candidate is self-directed, capable of working independently leading a large team of people in ambiguous environments to define deliverables, shape outcomes, and lead teams toward successful results. The candidate must be able to thrive in a flat, fast-moving environment that relies on lightweight processes to deliver a huge impact.

You will have end to end ownership - from defining the strategy, working with engineering to build the solution, and measuring metrics to monitoring progress across multiple LivePerson product and technology teams. You will provide direct visibility to senior leadership on all aspects of your programs on a regular cadence.

You will: 

In this role you willengage with an experienced cross-disciplinary staff to conceive, design and deliver high level:

• Manage a large-scale program for critical business initiatives (5-10+ vertical tracks, 3rd party vendors).
• Interact with internal, external and executive stakeholders often requiring political sensitivity.
• Projects consisting of multiple new technologies with many tiers and may require large scale organizational changes (e.g. site redesigns or migrations to new platforms)
• Responsible for creating and consolidating program timeline and communicating overall program health in a way that all levels of the organization can consume.
• Responsible for ensuring each vertical team understands the overall project objectives and timeline, and how their deliverables impact the overall program.
• Presents issues and risks formally to leadership and vertical tracks.
• Work collaboratively with cross-functional peers and senior leaders/stakeholders to program issues and drive mitigation plans.
• Creates and leads new and/or modified PMO processes and provides solutions to complex pain points within the organization. Challenges organizational processes that do not contribute to value delivery, and illustrates better process alternatives.
• Evangelizes the principals and business value of those practices throughout the organization.
• Actively participate in and contribute to the continuous improvement and evolution of processes, methodologies, and tools within the organization.
• Establish and implement processes which foster team collaboration, the exchange of diverse ideas and transparency at the organizational level.
• Track service levels (SLA) and schedule adherence, and ensure the individual stakeholder teams meet and exceed their performance targets.
• Work with remote teams to deliver supporting software and services in sync with launch timelines
• Work together with cross regional teams in the US, Germany, Israel, Poland and Ukraine to coordinate and deliver engineering products.
• Coordinate product deployments and releases management cycles, working with the field, CSMs, account teams and brands in all 3 regions (EMEA, NA and APAC)

You have:

• Master/Bachelors in Computer Science / Engineering or equivalent professional experience
• 7+ years of relevant work experience in technical program/project management leading cross-team programs
• 7+ years of experience defining projects, collecting requirements, writing detailed functional specifications, coordinating efforts to scope, schedule, and deploy new features sets
• Experience managing projects across cross-functional teams, building sustainable processes, and coordinating release schedules
• Experience analyzing cost/benefit of feature selection
• Experience with distributed system applications 
• Having knowledge on the Generative AI, Large language models and AI space would be an added advantage to this role.
• Being customer-obsessed 
• Strong communication, writing, and organizational skills
• Last but not least, be somebody who enjoys working with multiple teams and multiple stakeholders, is customer-centric, and feels strongly about building good software as well as making software achieve its operational goals.

Benefits:

• Health: medical, dental, and vision
• Time away: 28 vacation days
• Development: Native AI learning
• Additional: Food Vouchers, monthly phone and internet allowance.
• #LI-Remote

Why you’ll love working here: 

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

The Team:

The Global Technical Program Management Team is seeking a Senior Technical Program Manager to focus on driving strategic, cross-functional programs in the area of OCDM, Data Pipeline, AI/ML, or Process Mining. Reporting to the Global TPM Lead, we are looking for someone with a passion for technology, data, and program management excellence. 


The Role:

Join Celonis Engineering and play a key role as a Senior Technical Program Manager in Germany (Munich or remote). As a Senior TPM you are driving cross-functional programs by closely working together with Engineering, Product, Design, QA (and beyond) to drive execution velocity and help balance, drive, keep control, and track cross-functional programs;  streamline cross-team dependencies while making sure that the overall delivery remains smooth and efficient.

The work you’ll do:

• Lead multidisciplinary cross-functional engineering programs in the area of OCDM, Data Pipeline, AI/ML or Process Mining. 
• Break down the programs into projects and coordinate across functional areas in order to deliver on the program deliverables
• Leverage technical acumen to understand and contribute to Engineering Design Documents (especially with a focus on dependencies) and understand and translate (if applicable) the PRDs into engineering working packages
• Present and advocate complex business and technical concepts with Engineering Leadership and Executive Management 
• Drive effective teamwork, communication, collaboration and commitment across multiple groups and to different stakeholders
• Manage risk, communication & monitor, project schedule, review project progress and timelines; and identify and resolve issues to ensure project success
• Propose the best course of action and optimal solutions for the target architecture
• Program Management across its entire lifecycle 
• Management of technical discussions and strategic decision-making

The qualifications you need:

• Experience in Technical Program Management in SaaS software companies
• Master’s degree in Computer Science or equivalent experience & skillset
• Experience with Process Mining, Database technologies, SQL, data pipeline, AI/ML is a bonus
• Experience facilitating decision-making by identifying key stakeholders & surfacing the required information to make critical decisions
• You can clearly & accurately communicate (English is a must!) program status, issues, dependencies & risks to leadership & other program stakeholders beyond Product & Engineering
• You can explain your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers.
• You have excellent problem-solving ability & value teamwork & multitasking
• You can find practical & simple solutions to complicated problems without sacrificing quality
• You have an entrepreneurial spirit, are self-sufficient & able to operate in a fluid, ambiguous environment
• Experience with web technologies and data analytics is a plus