We are currently expanding our Application Platform team and are looking for a new colleague to join as a Senior QA Engineer. The salary range for full time employment starts at 3000€ per month gross, along with restricted stock units and other benefits. You can work in one of our Central European offices or from home on a full-time basis, you'll become a core part of the Engineering Team.

What challenge awaits you?

As the QA Engineer in one of our backend teams - the Application Platform team, you will take care of the quality of our product. Our engineering teams are collocated around some business features and sub-domains of our complex product. Therefore we want to empower the team with a dedicated QA Engineer who will entirely focus on this area and help us adopt the principle of continuous testing.

You will be responsible for managing test scenarios and test suites, executing them, and finding ways to automate them. You will influence the QA strategy for the team by defining best practices and quality gates. 

We are building teams with a product mindset, so every member needs to care about quality. We need someone who will help us accelerate this and have QA in mind and heart. You will show our software engineers the importance and beauty of quality assurance and test automation, and they will help you deal with complex technical challenges. 

Your job will be to:

1. Working within the team to deliver projects
2. Improve QA strategy in the team
3. Maintain test scenarios and test suites
4. Cooperate with the Central QA team

Working within the team to deliver projects

• Cooperate with the team during the whole project life-cycle and be responsible for assuring the quality of the delivered solution.
• Perform manual E2E testing (UI, API) of delivered features.
• Automate test scenarios (UI, API) and build test suites for future regression testing.

Improve QA strategy in the team

• Help the team to adopt the idea of continuous testing.
• Ensure we track, classify, and manage defects found during development or production.
• Bring new ideas and principles (like performance API testing, contract testing, …), evaluate their benefits and adapt them to QA strategy.
• Ensure all team members understand what testing layers we have and how they can use them during development to assure quality.

Maintain test scenarios and test suites

• Make sure we do have reasonable test suites for critical features.
• Regular monitoring and debugging of existing automated tests (UI, API).
• Evaluation of test results, reporting possible issues and proactively improving the stability and reliability of our tests. 

Cooperate with the Central QA team

• Share best practices and ideas with the Central QA team (both directions)
• Make sure the engineering team is following the overall QA strategy.
• Be an active member of our QA community. 

Your success story will be:

• In 30 days, you will participate in projects as a QA engineer and ensure the quality of delivered solutions with help from the Central QA team.
• In 90 days, you will manage test scenarios and test cases of main features, and you will be able to automate some of them.
• In 180 days, you will be able to come up with ideas on how to improve QA strategy in a team. 

You have the following experience and qualities:

1. Professional— professional experience in Quality Assurance, including test automation
2. Personal — independence, pro-activity and can-do attitude; and fluency in English

Professional experience

• You have experience with Quality Assurance in software engineering, ideally from a cross-functional team (mix of software engineers and QA engineers).
• You can automate tests (UI or API) and ideally have some knowledge of Python or Go.
• Ideally, you should be familiar with API testing (manual and automated), API performance testing, and mocking servers. 
• Familiar with Continuous Testing, Lean, Agile, DevOps, CI/CD principles and tools like Jira and GitLab.
• Knowledge and experience with tools like Selenium, Cypress, PostMan, K6, and LambdaTest, MockServer are also welcomed.

Personal qualities

• Pro-activity during problem-solving and learning new things and principles.
• Can-do attitude - confident and willing to deal with problems or new tasks.
• Independence and self-organization to navigate you through ambiguous situations.
• Fluency in English and exceptional communication skills for leading your team

#LI-DU1

Apply for this job

Wave brings people together through virtual entertainment. Our shows enable artists and audiences to collaborate in the creation of the most interactive live performance experiences in the world. Waves are live, interactive and immersive shows that are unlike any virtual concert you have ever experienced. We combine the best of live music, gaming and broadcast technology to transform the live music experience. Waves are live streamed globally on wave.watch and across popular social and gaming platforms including YouTube, Twitter, Twitch, TikTok, Facebook and Roblox.

Come help us define the future of music! Together we'll create amazing experiences for the attendees, and drive creativity for concerts. You’ll be at the forefront, working to bring interactive concerts at scale.  Software engineers at Wave bring deep knowledge of specific technical areas and also value the opportunity to work in a variety of broader domains. We create innovative solutions, achieve massive scale and deliver the future of music to millions.

Please note: this is a direct hire, full time opportunity. We are not interested in C2C workers at this time nor are we working with third party recruiting agencies. Thank you for your understanding.

Responsibilities

• Develop and maintain C++ and Blueprint based systems in Unreal 5.2
• Collaborate with designers, artists, and other programmers
• Write clear, maintainable, efficient and functional code
• Perform code reviews
• Give actionable feedback on our product and development processes
• Work with other departments such as QA, our Broadcast team, and DevOp

Required Qualifications

• Proven experience as an Unreal Developer working on games, mobile, or software applications
• Strong C++ knowledge
• C# familiarity
• Experience with version control systems such as Perforce or Git
• Strong communication skills
• Music Lover and a passion for live events

Desired Qualifications

• Experience with Unreal Gauntlet Testing Framework and BuildGraph source code
• Familiarity with additional programming languages such as Python or Lua
• Understanding of multiplayer programming in Unreal (Replication, Authority, GameMode)
• Familiarity with VR platforms and VR gaming
• Experience with CI/CD frameworks such as Jenkins, Horde or TeamCity

Salary Range: $80,000 - $130,000**

**Salaries at Wave are based on a few factors including a candidate's location (to account for any cost of living differences), their experience level and their performance during the interview process. On top of a cash salary we also include company equity in the form of stock options with every full time offer as well as other benefits (insurance, 401k, unlimited PTO, laptop/desktop and other IT equipment as needed, subsidized monthly home internet, etc). Salary ranges at Wave are determined based on the job requirements, experience level and market data attained from compensation surveys.

Be wary of scammers! All Wave communications will come from an email address that ends with @wavexr.com. Any other communications from similar domains like wavexr.us or info@wavexr.online are fraudulent. We will never ask you to send us money nor will we conduct interviews via chat applications like WhatsApp or Discord. 

Interview Process

• Recruiter Screen (30 minutes)
• Hiring Manager Screen (45 minutes)
• Team Panel Interview (2, 45 minute video calls)
• CTO Screen (30 minutes)
• CEO Screen (30 minutes)

About this Role:

Agero is looking for a Senior DevOps Engineer to help with the design, implementation and maintenance of scalable, and efficient infrastructure. This role will involve collaborating with Engineering and QA teams to automate manual processes, and ensure high availability, reliability, and performance of our systems.

Key Outcomes: 

• Review, troubleshoot and approve pull requests drafted by more junior engineers and approve and offer feedback that will improve code quality.
• Plan with DevOps on capacity planning and monitoring using Datadog.
• Analyze developer workflow by working closely with team leads and attending squad standup meetings and suggest improvements.
• Write infrastructure as script using Terraform to help create AWS, Datadog and other technology.
• Write script using Harness or CircleCI to help create development pipelines that will push code to the Dev, Staging and Production environments.
• Build scripting to allow for canary deployments into our CI/CD pipeline.
• Add stages that will include stress testing mechanisms using K6.io.
• Write bash scripting to help automate development workflows so that manual processes that are currently run by developers or QA are automated.
• Utilize Terraform to deploy and manage infrastructure.

Qualifications: 

• Bachelor’s Degree in Computer Science/related field or equivalent work experience 
• 7+ years of DevOps engineering experience
• 2+ years of experience with programming/scripting languages such as Ruby on Rails, Python, or Bash
• Strong understanding of cloud computing concepts and experience with cloud platforms (AWS, Azure, GCP)
• Familiarity with infrastructure as code tools such as Terraform, Ansible, or CloudFormation
• Experience with the following CI/CD tools: HarnessCD, CircleCI, or Gitlab CI/CD to automate the build, test, and deployment processes. 
• Hands-on experience with containerization and orchestration technologies(ECS, Docker)
• Excellent problem-solving skills and attention to detail

Hiring In:

• United States: AZ, FL, IL, KY, MA, MI, NM, NH, TN, GA, NC, and VA
• Canada: Province of Ontario
• #LI-REMOTE

About Our Organization

At Kalderos, we are building unifying technologies that bring transparency, trust, and equity to the entire healthcare community with a focus on pharmaceutical pricing.  Our success is measured when we can empower all of healthcare to focus more on improving the health of people. 

That success is driven by Kalderos’ greatest asset, our people. Our team thrives on the problems that we solve, is driven to innovate, and thrives on the feedback of their peers. Our team is passionate about what they do and we are looking for people to join our company and our mission.

That’s where you come in! 

What You’ll Do:

For the Customer Success Specialist, Payer position, we’re looking for someone to ensure state Medicaid agencies have a positive experience through excellent customer service, providing comprehensive support through use of Kalderos’ applications, and developing process improvements to enable Kalderos operations to scale effectively. Across all roles, we look for future team members who will live our values of Collaboration, Inspired, Steadfast, Courageous, and Excellence. 

• Work with state Medicaid agencies to help bring transparency, trust, and contract compliance to drug discount programs for commercial managed care.
• Analyze and perform QC and QA to deliver validated dispute reports to state agencies.
• Engage US state agencies in dispute resolution on behalf of customers through a timely and comprehensive outreach process including monitoring automated messaging.
• Minimize customer escalations through proactive state dispute and communication monitoring with an emphasis on accuracy.
• Maintain a clear understanding of customer success criteria and align with assigned Kalderos business objectives (MBOs).
• Build and maintain workflows and business processes related to the dispute resolution management process.
• Position yourself as the voice of the state agencies in order to troubleshoot issues that arise among various drug duplicate discount stakeholders.
• Maintain knowledge base of industry news and state/federal policy regarding changes to invoicing, dispute resolution, and process guidelines.
• Be curious, listen deeply, and get creative to ensure that we are providing our clients services that optimize and comply with the Medicaid Drug Rebate Program (MDRP) and the 340B Drug Pricing Program

What You’ll Bring:

We know your experience extends beyond what you have on paper. The following is a guideline of general experience we’re looking for in this role:

• 1+ years of experience in administering and/or implementing a healthcare data management, medical claims, or similar SaaS/cloud-based product or platform or 2+ years in a customer success related role.
• Demonstrated project management skills - effectively handle multiple customers, escalations, and priorities at once.
• High level of proficiency with an office suite (such as Google for Business Applications or Microsoft Office) and Salesforce.
• Ability to effectively communicate via virtual meeting and collaboration software.
• Strong analytical skills with the ability to process and interpret data.
• Excellent organization skills - work independently, prioritize and multi-task with minimal direction.
• A sense of timeliness and urgency to address issues and resolve them expeditiously.
• High standards for excellence and strict adherence to policies, controls, procedures, and timelines.

Set Yourself Apart:

• Bachelor’s degree in business, science, technology, healthcare administration field, or equivalent.
• Experience with the 340B program, the Medicaid Drug Rebate Program (pharmacies, hospitals, clinics, PBMs, state/federal agencies) and/or commercial managed care pharmacy contracts.
• Experience with data manipulation/data analysis using Tableau, Power BI, SQL, or equivalent.
• Advanced degree in pharmacy, life science, healthcare administration, or accounting.
• A keen appetite for problem-solving coupled with a sharp investigative intuition.

Highlighted Company Perks and Benefits

• Medical, Dental, and Vision benefits
• 401k with company match
• Flexible PTO with a 10 day minimum
• Opportunity for growth
• Mobile & Wifi Reimbursement
• Commuter Reimbursement
• Continuing education reimbursement
• Donation matching for charitable contributions
• Travel reimbursement for healthcare services not available near your home
• New employee home office setup reimbursement

Expected Salary Range: $80,000-$90,000 + Bonus

What It’s Like Working Here

• We thrive on collaboration, because we believe that all voices matter and we can only put our best work into the world when we work together to solve problems.
• We empower each other and believe in ensuring all voices are heard.
• We know the importance of feedback in individual and organizational growth and development, which is why we've embedded it into our practice and culture. 
• We’re curious and go deep. Our slack channel is filled throughout the day with insightful articles, discussions around our industry, healthcare, and our book club is always bursting with questions.

To learn more:https://www.kalderos.com/company/culture

We know that job postings can be intimidating, and research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. We encourage you to apply if you think you may be a fit and give us both a chance to find out!

Kalderos is proud to be an equal opportunity workplace.  We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Kalderos participates in E-Verify.

ABOUT THE ROLE

As a Penetration Tester with A-LIGN, you will be part of a dedicated pen testing team whose sole purpose is to test and improve the security of our clients’ systems and data across a wide range of industries. This is not an entry level position, but a position open for an experienced, seasoned or specialized hacker. If you have an appetite for penetration testing and want to build your knowledgebase and skillset; this position is for you.

ABOUT YOU:

• Passionate about information security and identifying exploitable vulnerabilities before threat actors can take advantage of them
• Ready to find more efficient ways to accomplish your work
• Continuous desire to grow, develop and advance skills
• Can work independently, or collaboratively with the team
• Desire to provide highest quality test and deliverables to clients without cutting corners
• Proficiency with scripting languages (Python, Bash, JavaScript, PowerShell)
• Self-driven in a remote working environment, motivation to continuously provide high quality work and deliverables
• You enjoy hacking (ethical), follow threat feeds, latest threat trends, know a thing or two about exploits (or have written some yourself)
• You enjoy working in a group, and believe in open collaboration as a team.
• You enjoy sharing knowledge and lessons learned, you like to share the specialized knowledge or skills you may have with the team
• You don’t make excuses for a difficult challenge, you make scripts instead.
• You know the OWASP top 10 and SANS top 20, and have an opinion about one vs the other.

MINIMUM QUALIFICATIONS

• Master’s or Bachelor’s degree in cybersecurity, management information systems, computer science, or relevant discipline.
• Proficiency with scripting languages (Python, Bash, JavaScript, powershell)
• Knowledge of incident response/forensics/red-teaming or DevOps a huge plus but not required. 
• You have experience with penetration tests and vulnerability assessments; including internal, external, wireless, mobile, and web application testing.
• You have an understanding of API’s, how they work, and how to test them.
• You have used cloud CSP’s such as AWS, Azure, AliCloud, Google cloud, Rackspace, and any internal associated components/controls.
• You can perform social engineering campaigns including phishing, vishing, and physical.
• You can re-image your own system when necessary, and navigate Kali Linux to conduct penetration tests, with only command line access as necessary.
• You can create, modify, and write documents from command line, and write Bash scripts to automate or facilitate tasks as necessary.
• You can write professional reports with proper grammar, spelling, and punctuation, that need very little QA review.
• You can communicate with clients, and understand if something needs to be escalated internally.
• You are comfortable monitoring the metrics of a project, personal utilization, and constant improvement toward efficiency.
• You are willing to expand your knowledge, obtain relevant certifications, and meet CPE requirements as necessary.
• You are ready and willing to learn, and accept a new challenge.
• You have an OSCP certification

Skills:

• You have working knowledge of Kali Linux and standard security assessment tools (e.g., NMAP, metasploit, Scapy, Burp Suite, SSLStrip, Ettercap, Nessus, Nikto, AppScan) and  can talk about any others you have used.
• You have strong written and verbal communication skills.
• You can run scans and perform tests with minimal impact to client networks.
• You have an understanding of both iOS and Android application testing, and how to jailbreak/root devices, use emulators.
• You know about SOAP/REST/JSON web APIs and how to test them.
• You have experience using interpreted languages (Ruby, Python, PHP, etc.) 
• You can explain findings in a non-technical form.

The ideal candidate may also have:

• Programming experience in one or more of the following languages: Ruby, Python, Perl, C, C++, Java, and C#
• Knowledge of network protocol design, or zero day exploitation
• Know about static code analysis and have used SCA tools
• You have soldered to a device to exploit it, or extract information from an embedded device.
• You are an innovator, you feel something is missing, and want to create it.
• Want to work in IoT, embedded testing, or research niche threat and exploitation for the future.

REPORTS TO:Managing Consultant

PAY CLASSIFICATION: Full-Time, Exempt

RESPONSIBILITIES

• Execute internal, external, wireless, mobile, API and web application pen tests.
• Execute social engineering tests, including phishing, vishing, and physical.
• Execute vulnerability scans and assessments.
• Compile and write client reports

BENEFITS

• Employer Paid Health, Vision, Dental
• 401 (K) Plan with Employer Matching
• Competitive Bonus Structure
• Employer Paid Life Insurance and Disability Insurance
• Generous Paid Time Off Plan
• Technology Allowance
• Vacation Bonus
• Paid Office Closure December 24-January 1
• Paid Holidays Schedule
• Certification Reimbursement

About A-LIGN 

 A-LIGN is the leading provider of high-quality, efficient cybersecurity compliance programs. Combining experienced auditors and audit management technology, A-LIGN provides the widest breadth and depth of services including SOC 2, ISO 27001, HITRUST, FedRAMP, and PCI. A-LIGN is the number one issuer of SOC 2 and HITRUST and a top three FedRAMP assessor. To learn more, visit a-lign.com 

Come Work for A-LIGN! 

Apply online today at A-LIGN.com and learn about life at A-LIGN by following ourCareers at A-LIGN LinkedIn! 
A-LIGN is an Equal Opportunity Employer! Minorities, women, disabled, and veterans encouraged to apply! 

About SonderMind

At  SonderMind, we know that therapy works. SonderMind provides accessible, personalized mental healthcare that produces high-quality outcomes for patients. SonderMind's individualized approach to care starts with using innovative technology to help people not just find a therapist, but find the right, in-network therapist for them, should they choose to use their insurance. From there, SonderMind's clinicians are committed to delivering best-in-class care to all patients by focusing on high-quality clinical outcomes. To  enable our clinicians to thrive, SonderMind  defines care expectations while providing tools such as clinical note-taking, secure telehealth capabilities, outcome measurement, messaging, and direct booking.

To follow the latest SonderMind news, get to know our clients, and learn about what it’s like to work at SonderMind, you can follow us on Instagram, Linkedin, and Twitter.

About the Role

SonderMind is hiring a Customer Success Specialist, who will be tasked with building rapport with our clients and providers in order to provide a world-class customer experience through researching billing and claims, answering general questions from our clients and providers, setting expectations related to the SonderMind experience, and provide basic technical support for use of SonderMind platform.

Customer Success Specialists use customer service and time management skills to complete all tasks in a timely manner and are held accountable to individual metrics. This role receives high form and email volumes and will include responding to emails and forms, as well as making outbound calls. Successful candidates will have call center experience, have worked with commercial insurance and Medicare, and have the ability to communicate effectively with our client and provider group.

What you will do

• Manage high volume of client and provider questions and requisitions in a mix of emails, forms and outbound calls.
• Maintain a positive, empathetic, and professional attitude toward customers at all times
• Provide accurate, valid, and complete information by using the right method/tools 
• Handle customer complaints, provide appropriate solutions, and alternatives within the time limits; and follow up to ensure completion 
• Keeping records of customer interactions, transactions, comments, and complaints
• Communicating and coordinating with other departments and colleagues
• Maintain a QA average of 85% or higher and a case activity average of 7 cases per hour
• While rare, may encounter distressed clients and connect them with proper resources

What does success look like?

• Within three weeks, fully understand our client and provider journey, understand SonderMind's technology platform and answer basic customer and therapist requests
• Within one month, support most client and provider requests via chat, email, or phone
• Ongoing, ability to effectively answer questions and requests from our customers and effectively hit defined goals and targets.

Who You Are

• Experience with billing support or customer service
• Experience handling both inbound and outbound calls in a metric-driven environment 
• Proven ability to navigate multiple platforms when working with a caller
• Excellent communication skills both written and verbal  
• Must be available to work shifts between the hours of Monday through Friday from 7am-6pm MST

Preferred Experience

• Previous call center or billing experience working with insurance and claim processing
• Experience with a ticketing system/sales or CRM systems
• Experience with basic troubleshooting and technical support

Our Benefits 

The anticipated salary rate for this role will be $21.64 per hour.

As a leader in redesigning behavioral health, we are walking the walk with our employee benefits. We want the experience of working at SonderMind to accelerate people’s careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their life and work.

Our benefits include:

• A commitment to fostering flexible hybrid work
• A generous PTO policy with accruals starting after your first month of starting
• Free therapy coverage benefits to ensure our employees have access to the care they need (must be enrolled in our medical plans to participate)
• Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA options
• Employer-paid short-term, long-term disability, life & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to seven (7) weeks of short-term disability leave (after the required waiting period) should you need to use it.
• Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition which allows between 8-16 weeks of paid leave)
• 401K retirement plan with 100% matching which immediately vests on up to 4% of base salary
• Travel to Denver 1x a year for annual Shift gathering
• Fourteen (14) company holidays
• Company Shutdown between Christmas and New Years
• Supplemental life insurance, pet insurance coverage, commuter benefits and more!

Application Deadline

This position will be an ongoing recruitment process and will be open until filled.

Equal Opportunity 
SonderMind does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.