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2h

Business Development Representative, for Education

GrammarlyUnited States; Hybrid
SalesBachelor's degreeremote-firstc++

Grammarly is hiring a Remote Business Development Representative, for Education

Grammarly is excited to offer aremote-first hybrid working model. Grammarly team members in this role must be based in the United States, and, depending on business needs, they must meet in person for collaboration weeks, traveling if necessary to the hub(s) where their team is based.

This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that fosters trust and unlocks creativity.

About Grammarly

Grammarly is the world’s leading AI writing assistance company trusted by over 30 million people and 70,000 teams. From instantly creating a first draft to perfecting every message, Grammarly helps people at 96% of theFortune 500 and teams at companies like Atlassian, Databricks, and Zoom get their point across—and get results—with best-in-class security practices that keep data private and protected. Founded in 2009, Grammarly is No. 14 on the Forbes Cloud 100, one of TIME’s 100 Most Influential Companies, one of Fast Company’s Most Innovative Companies in AI, and one of Inc.’s Best Workplaces.

To achieve our ambitious goals, we’re looking for a Business Development Representative to join our Grammarly for Education Sales team. This is a unique opportunity to help build an unprecedented team. The person in this role will be evolving our new Grammarly for Education sales motion using creative plays to tap into our user base.

Grammarly’s go-to-market teams are shaping the future of workplace communication. As a member of our team, you will be crucial in expanding the use of our innovative, trustworthy AI writing tools. We strive to ensure that every organization can communicate effectively and efficiently. If you are passionate about transforming the way professionals connect and collaborate, we would love to hear from you.

As a Business Development Representative, you will have an extraordinary opportunity to contribute to the expansion of Grammarly’s developing product designed for educational institutions and support the company’s growth goals. 

In this role, you will:

  • Qualify leads as sales opportunities through cold calls and emails.
  • Collaborate closely with Sales, Marketing, and Customer Success to execute Grammarly for Education’s strategy for pipeline generation and new logo acquisition.
  • Initiate contact with prospects through outbound and inbound efforts.
  • Help build a fun, high-energy environment on the Sales team and across the organization.
  • Uncover prospects’ business challenges and identify relevant new business opportunities.
  • Manage pipeline and record all activities with leads and opportunities.

Qualifications

  • Embodies our EAGER values: ethical, adaptable, gritty, empathetic, and remarkable.
  • Is inspired by our MOVE principles, which are the blueprint for how things get done at Grammarly: move fast and learn faster, obsess about creating customer value, value impact over activity, and embrace healthy disagreement rooted in trust.
  • Is able to collaborate in person 2 weeks per quarter, traveling if necessary to the hub where the team is based. 
  • Has hands-on sales experience.
  • Has experience building and executing multi-touch sequences.
  • Isn’t afraid to jump on a call to break the ice and create a bond.
  • Isn’t fazed by hearing “no” and has a strong work ethic. 
  • Can flawlessly communicate in English, both written and spoken.
  • Is open to feedback and coaching.
  • Is able to meet in person for their team’s scheduled collaboration weeks, traveling if necessary to the hub where their team is based.

Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future. The expected “On Target Earnings” (OTE) for this role are outlined below and may be modified in the future.

Zone 1: $110,000/year (USD)
Zone 2: $100,000year (USD)

Commissions are 35% of total sales. The market-based compensation differentials will be applied only to base pay for commission-eligible team members.

For more information about our compensation zones and locations where we currently support employment, please refer to this page. If a location of interest is not listed, please speak with a recruiter for additional information. 

 

#LI-Hybrid

 

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7h

Product Marketing Manager

VidyardRemote, Canada
Salesremote-firstB2B

Vidyard is hiring a Remote Product Marketing Manager

Vidyard is the video platform that's built for business. Sales reps, marketers, and corporate communicators use Vidyard to record and share videos that grab attention and deliver their message in a personal, impactful way. It's the video tool of choice for Microsoft, LinkedIn, and thousands of other companies. We're passionate about elevating our customers, our teammates, our communities, and ourselves.

About the Role

Vidyard is looking for a driven and strategic Product Marketing Manager to join our Product Marketing team. Reporting to the Manager, Product Marketing, you will play a key role in driving the go-to-market strategy for Vidyard’s products and features, crafting compelling messaging, and enabling the sales team with the tools they need to win. This role involves close collaboration with the product, sales, and customer success teams to ensure that Vidyard’s product positioning aligns with customer needs and market dynamics.

This is a remote role open to candidates located in Canada.

About the Team

Our Product Marketing team is focused on communicating the value of Vidyard’s products to our customers and the market. You will work alongside a Senior Customer Marketing Manager, under the leadership of the Manager, Product Marketing, to deliver product messaging and drive adoption. We partner closely with product management, sales, demand generation, and customer success teams to ensure our go-to-market strategies resonate with our target audience and support business growth.

What You’ll Work On

  • Partner with Manager, Product Marketing to develop and execute go-to-market strategies for Vidyard products launches and beta testing, aligning with business objectives, target markets, and customer needs.
  • Partner with Manager, Product Marketing to define and refine positioning and messaging for Vidyard’s products, clearly articulating the value proposition, key benefits, and differentiators.
  • Conduct market research such as willingness to pay and product-market fit, competitive analysis, and customer segmentation to identify opportunities and inform product marketing strategies.
  • Collaborate with product management to ensure customer needs are reflected in the product roadmap and go-to-market plans.
  • Own the creation of sales enablement materials in partnership with the Sales Enablement team, including product guides, sales presentations, battle cards, and training content, to support the sales team in effectively selling Vidyard’s products.
  • Partner with the demand generation team to develop campaigns that drive lead generation and nurture prospects through the buyer’s journey.
  • Gather and analyze feedback from customers, prospects, and the sales team to continuously optimize messaging and go-to-market strategies.
  • Participate in regular sales training sessions and enablement workshops, equipping the sales team with up-to-date product information and competitive insights.
  • Act as a product expert, representing Vidyard in webinars, customer meetings, and industry events as needed.

What You’ll Bring to this Role and Your New Team:

  • 4+ years of experience in product marketing, preferably within the B2B SaaS industry.
  • Strong ability to develop product positioning and messaging that resonates with target customers.
  • Experience working closely with sales and R&D teams to deliver sales enablement materials and tools.
  • Knowledge of marketing automation, CRM and sales engagement tools.
  • Strong analytical skills, with experience making data-driven decisions to optimize marketing strategies.
  • Excellent communication and collaboration skills, with the ability to work effectively across different teams and departments.
  • Ability to prioritize and manage multiple tasks and projects in a fast-paced environment.
  • Understanding of digital marketing and growth strategies.
  • Experience with both product-led and sales-led go-to-market approaches is a plus.
  • Flexibility and adaptability to change, with strong problem-solving skills.

Job descriptions can be overwhelming. At Vidyard we are motivated to drive change togetherand deeply value the unique experiences, abilities and opinions you possess. We value candidates who own it, and if you’re relentlessly resourceful too, and you might be exactly who we are looking for. 

As we also value user obsession, we prioritize our users, customers and community so you can expect to hear from our team even if you are not selected to move forward.

What You’ll Love about Vidyard:

  • Competitive pay
  • Comprehensive, flexible benefits on day one
  • Wellness allowance to spend on what's important to you 
  • Flexible hours + unlimited vacation + programs to support travel while working, enabling you to live your best life
  • Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage*
  • Allowance to support your ongoing growth and development
  • Parental leave top-up
  • Paid volunteer hours
  • Employee resource groups to empower and drive change at Vidyard and in our communities
  • RRSP match
  • Stock options
  • Flexible holiday program
  • Home office stipend 
  • Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all.  Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us atrecruitment@vidyard.com. Unsolicited resumes from Agencies will not be accepted.

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7h

Senior Manager, Brand Marketing

VidyardRemote, Canada
Salesremote-firstB2B

Vidyard is hiring a Remote Senior Manager, Brand Marketing

Vidyard is the video platform that's built for business. Sales reps, marketers, and corporate communicators use Vidyard to record and share videos that grab attention and deliver their message in a personal, impactful way. It's the video tool of choice for Microsoft, LinkedIn, and thousands of other companies. We're passionate about elevating our customers, our teammates, our communities, and ourselves.

About the Role

Vidyard is looking for a Senior Manager, Brandto join ourMarketing team. Reporting to the Senior Director, Marketing, this role will be responsible for leading and executing the company’s brand strategy, driving brand consistency, and increasing brand awareness for the ultimate north star of driving growth for the business. This is a remote role open to candidates located in Canada.

About the Team

The Brand team consists of a cross-functional team, including a creative lead, video producer, designer, content manager, and external agencies (AR/PR) and contractors. You’ll develop and execute marketing strategies for brand growth, go-to-market campaigns, social media, and content. This role requires a blend of strategic leadership, creativity, and hands-on execution to drive growth and ensure all marketing initiatives align with the company’s objectives.

What You’ll Work On

  • Brand Strategy & Execution
    • Develop and implement a comprehensive brand strategy to enhance Vidyard’s market positioning and align with business objectives, driving lift in brand recall, pipeline generation for new and existing customers, and increased market share.
    • Drive brand consistency across all channels by maintaining strong brand guidelines and ensuring uniformity in messaging, visuals, and tone of voice.
    • Partner with product marketing, demand generation, sales, customer success, and other teams to align brand initiatives with go-to-market strategies and customer needs.
  • Team Leadership & Collaboration
    • Lead and mentor a team, including a Creative Lead, Content Manager, and various external contractors and agencies (AR/PR, social media).
    • Create a collaborative environment that encourages creativity, accountability, and continuous improvement.
    • Establish team goals, track performance, and provide guidance and support to drive results.

Content Strategy

  • Develop and implement a content strategy that supports brand positioning, thought leadership, demand generation, and customer engagement goals
  • Collaborate with the Content Manager to produce high-quality content such as blogs, whitepapers, eBooks, and other assets that align with the buyer's journey.
  • Partner with our SEO team to create content for quality traffic and conversion rate improvements
  • Work with external agencies or freelancers to enhance content production capabilities and expand the reach of content marketing efforts
  • Analyze content performance using metrics to continuously improve and adapt the content strategy based on data-driven insights.
  • Creative Development 
    • Oversee the creation of high-quality creative assets, including website content, digital marketing materials, social media content, videos, and presentations.
    • Ensure all creative work aligns with brand strategy and supports the company’s growth and marketing objectives.
  • Go-to-Market Campaigns
    • Collaborate on go-to-market strategies for new product launches and major marketing initiatives to drive pipeline with the demand and product marketing teams.
    • Work closely with your team and the marketing team to develop compelling campaigns that communicate the brand's value proposition, engage the target audience, and drive pipeline generation.
    • Collaborate with cross-functional teams to align brand positioning with customer touchpoints across the buyer journey.
  • Social Media 
    • Lead the social media strategy, driving engagement and increasing brand visibility across platforms for employees and executives.
    • Guide social media contractors in content creation, scheduling, and monitoring to ensure alignment with the brand strategy.
    • Actively monitor social media channels for customer feedback and conversations, responding appropriately to enhance brand reputation and engagement.
  • External Communications & Public Relations
    • Manage relationships with AR/PR agencies to elevate the brand's presence in the market through media placements, influencer partnerships, and industry events.
    • Develop strategies for analyst relations, awards submissions, and other initiatives that build credibility and recognition in the market.

What You’ll Bring to this Role and Your New Team:

  • 8+ years of content and brand marketing experience, in the B2B SaaS industry, with a proven track record of leading successful brand initiatives to drive growth
  • 3+ years of experience managing a cross-functional team and external resources (agencies, contractors), with strong leadership and project management skills.
  • Demonstrated ability to develop and execute strategic marketing plans that drive growth and brand awareness.
  • Experience leading go-to-market campaigns and content development initiatives and strong understanding of social media best practices
  • Experience working with PR, creative, and social agencies to deliver impactful campaigns
  • Ability to track and measure brand performance, setting clear expectations for your team and hold them accountable to performance
  • Excellent storytelling, verbal, and written communication skills, with the ability to convey brand value across different formats; confident presenting to an executive audience

Job descriptions can be overwhelming. At Vidyard we are motivated to drive change togetherand deeply value the unique experiences, abilities and opinions you possess. We value candidates who own it, and if you’re relentlessly resourceful too, and you might be exactly who we are looking for. 

As we also value user obsession, we prioritize our users, customers and community so you can expect to hear from our team even if you are not selected to move forward.

What You’ll Love about Vidyard:

  • Competitive pay
  • Comprehensive, flexible benefits on day one
  • Wellness allowance to spend on what's important to you 
  • Flexible hours + unlimited vacation + programs to support travel while working, enabling you to live your best life
  • Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage*
  • Allowance to support your ongoing growth and development
  • Parental leave top-up
  • Paid volunteer hours
  • Employee resource groups to empower and drive change at Vidyard and in our communities
  • RRSP match
  • Stock options
  • Flexible holiday program
  • Home office stipend 
  • Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all.  Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us atrecruitment@vidyard.com. Unsolicited resumes from Agencies will not be accepted.

 

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7h

Manager, Sales Pipeline

VidyardRemote, Canada
Sales6 years of experienceremote-firstB2Bsalesforce

Vidyard is hiring a Remote Manager, Sales Pipeline

Vidyard is the video platform that's built for business. Sales reps, marketers, and corporate communicators use Vidyard to record and share videos that grab attention and deliver their message in a personal, impactful way. It's the video tool of choice for Microsoft, LinkedIn, and thousands of other companies. We're passionate about elevating our customers, our teammates, our communities, and ourselves.

About the Role

Vidyard is looking for a Managerto lead our Velocity and Pipelineteam (Renewal Specialists, SDRs, and BDRs). Reporting to the Senior Director, Sales, you will: oversee a very large portion of our entire renewals base, managing all customers with spend <$20k. There is a huge potential to identify gaps or inconsistencies in this process and designing/executing improvements that could translate to major revenue results for our business. Additionally, you’ll play a critical role in one of our top 3 company priorities: demand generation. Our SDR/BDR team is the lifeblood of our organization by efficiently bringing in, and sourcing, high-quality pipelines for our sellers. Finally, you’ll play a key role in developing talent that will become the next generation of Vidyard AEs and AMs. 

This is an incredibly unique opportunity for the right person. Someone who is data and process driven, thrives in an environment of continuous improvement, and wants to be in a role where no two days are the same with a massive opportunity for impact. 

Our mission is to create the future of productive relationships with buyers and sellers and this team is a huge part of it (these teams will also be some of the biggest users of our exciting new AI Avatars product which represents our view of the future of B2B relationships).

This is a remote role open to candidates located in the US and Canada.

About the Team

Our Velocity and Pipeline team consists of 3 SDRs, 2 BDRs, and 3 Contract Renewal Specialists (CRS). The SDR and BDR team are focused on pipeline (SDRs = inbound, BDRs = outbound) and the CRS team is responsible for high-velocity renewals and identifying upsell opportunities. The team is talented, focused, and energetic!

What You’ll Work On

  • Manage a team that is critical to the current and future success of our organization. Team is currently comprised of 8 ICs:
    • 3 inbound SDRs
    • 2 outbound BDRs
    • 3 Contract Renewal Specialists (CRS) whose role is to renew and upsell accounts with <$20k of spend. This team runs a high velocity process. 
  • Some key goals for this unique role:
    • Optimize our inbound process to maximize efficiency, and conversions of calls into AE meetings (SQLs), ultimately helping to meet inbound pipeline targets
    • Work closely with Marketing & Sales Managers to iterate on our inbound and outbound processes to materially accelerate TOFU pipeline via both SDR and BDR pipeline channels. 
    • Optimize our renewals process, from the initial outreach to contract completion, including identifying upsell opportunities. This is a meaningful part of our business with a huge opportunity for driving short-term impacts. This can include:
      • Optimizing the process and timing by which we reach out to these customers to renew. 
      • Optimizing our auto-renew process. 
      • Strategizing on how to step-up customers from deep legacy discounting towards our current list prices. 
      • Identifying and managing common objections in a scalable format (ideally using video!)
      • Evangelize our new product offering AI Avatars to these customers to spread awareness and generate pipeline. 
  • Coach and mentor direct reports to provide career progressions to future sales roles
  • You’ll work under our Senior Director of Sales, but have a dotted line to our Senior Director of Marketing on the pipeline elements of your role. You’ll also work cross-functionally with other key teams including Ops and Product. 

What You’ll Bring to this Role and Your New Team:

  • Highly data-driven and process oriented individual with at least 4-6 years of management experience, preferably in a SaaS environment. 
  • You have managed either an SDR/BDR team, or a renewals team; you are a curious person who has a keen interest in learning the other side of the business. Having experience in both is a BIG plus. 
  • You are an inspirational leader, able to clearly articulate to your teams the ‘why’ behind the work they’re doing, and how they fit into the bigger picture of our company goals. You get the best out of your talent, and develop them to continue in their career path at Vidyard and beyond. 
  • In particular, you are confident in managing early-career professionals. 
  • You have the ability to regularly context-switch and can manage complexity in your job, able to juggle multiple priorities at the same time. 
  • You orient on data and facts, but are scrappy and can move quickly when the situation requires it. You’re not afraid to proactively propose big changes that can drive impact in our business.
  • Previous experience using Salesforce for reporting and dashboard analysis
  • A proven talent scout who’s able to build and develop a talent pipeline to help Vidyard meet its sales staffing objectives

Our Tech Stack

  • Salesforce
  • Salesloft
  • Zoominfo
  • Sales Navigator
  • Apollo
  • Gong

Job descriptions can be overwhelming. At Vidyard we are motivated to drive change togetherand deeply value the unique experiences, abilities and opinions you possess. We value candidates who own it, and if you’re relentlessly resourceful too, and you might be exactly who we are looking for. 

As we also value user obsession, we prioritize our users, customers and community so you can expect to hear from our team even if you are not selected to move forward.

What You’ll Love about Vidyard:

  • Competitive pay
  • Comprehensive, flexible benefits on day one
  • Wellness allowance to spend on what's important to you 
  • Flexible hours + unlimited vacation + programs to support travel while working, enabling you to live your best life
  • Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage*
  • Allowance to support your ongoing growth and development
  • Parental leave top-up
  • Paid volunteer hours
  • Employee resource groups to empower and drive change at Vidyard and in our communities
  • RRSP match
  • Stock options
  • Flexible holiday program
  • Home office stipend 
  • Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all.  Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us atrecruitment@vidyard.com. Unsolicited resumes from Agencies will not be accepted.

 

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7h

Senior GTM Data Strategist, Analytics & Insights (remote)

SecurlyUnited States (remote)
SalesBachelor's degreeremote-firsttableausqlsalesforceDesignc++python

Securly is hiring a Remote Senior GTM Data Strategist, Analytics & Insights (remote)

Securly stands as the definitive leader in K-12 student safety and wellness solutions, protecting over 20 million students across 20,000 schools worldwide. Our AI-driven safety solutions have established us as one of the fastest-growing EdTech companies, consistently recognized as EdTech Product of the Year and a Top Place to Work. We're revolutionizing student safety through innovative technology and data-driven insights, with our comprehensive product suite setting new industry standards for student well-being and digital safety in education.

Role Overview

As Senior GTM Data Strategist, you'll spearhead our analytics and insights initiatives while making a meaningful impact on student safety. Reporting to the Director of Revenue Operations, you'll transform complex data into strategic insights that shape our growth strategy, working directly with C-Suite and senior leadership. You'll be responsible for building our data infrastructure, developing analytics strategies, and supporting key stakeholders across Finance, Marketing, Customer Success, and Sales teams. This role combines strategic thinking with hands-on technical expertise to drive our next phase of growth.

Key Responsibilities

Data Strategy & Infrastructure

  • Design and implement a scalable data infrastructure that supports long-term business growth and innovation
  • Build and optimize GTM metrics dashboards focusing on lead management, customer health, conversion metrics, and revenue forecasting
  • Develop automated reporting solutions and predictive analytics models to enhance decision-making
  • Manage ETL processes and establish robust data pipelines across multiple data sources
  • Collaborate with engineering teams on custom solutions and system integrations
  • Implement data quality measures and validation processes across all analytics workflows

Leadership & Analytics

  • Present data-driven insights to C-level stakeholders and board members, translating complex data into actionable business strategies
  • Create and maintain executive dashboards for weekly, monthly, and quarterly reporting, including KPI tracking and trend analysis
  • Lead complex, cross-functional projects with clear timelines and deliverables, ensuring alignment across departments
  • Mentor team members and foster a data-driven culture throughout the organization
  • Drive strategic planning through analytical insights and predictive modeling
  • Develop and maintain documentation for all analytics processes and methodologies

Technical Environment & Tools

  • Primary platforms: Salesforce CRM, HubSpot, Google Ads, Outreach, ZenDesk, OpenSearch
  • Data infrastructure: AWS/Redshift, Twilio Segment, data warehousing solutions
  • Visualization tools: Tableau, Mode Analytics, ThoughtSpot
  • Expert-level proficiency in Excel/Google Sheets, including advanced formulas, pivot tables, and macro development
  • Proven track record of implementing data models using SQL, Python, or R in production environments
  • Demonstrated success in evaluating, selecting, and deploying BI tools across organizations

Required Skills & Qualifications

  • Proven success in building and scaling GTM analytics functions in high-growth environments
  • Advanced proficiency in Salesforce CRM and marketing automation platforms
  • Strong knowledge of AWS/Redshift, ETL processes, and data pipeline management
  • Excellence in presenting to C-level stakeholders and driving strategic decisions
  • Bachelor's degree in a quantitative field or equivalent experience
  • Deep understanding of GTM functions and their unique challenges
  • Track record of implementing successful data governance frameworks

First Year Objectives

  • 90 Days: Establish core executive reporting dashboards, implement weekly/monthly metrics reporting system, and audit existing data infrastructure
  • 180 Days: Develop automated reporting solutions, establish data governance framework, and launch initial predictive analytics models
  • 360 Days: Complete BI infrastructure implementation, develop comprehensive predictive analytics models, and establish growth modeling framework
  • Create and implement data literacy training programs across departments

Benefits & Culture

  • Remote-first environment with unlimited vacation and 8 paid holidays
  • Competitive compensation including base salary and performance bonus
  • Premium health, dental, and vision coverage with 100% employee premium coverage
  • Company-sponsored 401(k) match
  • 12 weeks fully paid parental leave
  • $1,000 annual professional development stipend
  • Summer Friday half-days and year-end paid leave week
  • Opportunity to directly impact student safety and wellness
  • Collaborative, innovation-driven environment
  • Mental health and wellness resources

Securly is an Equal Opportunity Employer committed to building a diverse and inclusive team. We encourage applications from candidates of all backgrounds and experiences, believing that diverse perspectives strengthen our ability to serve our community of schools and students. Join us in our mission to create safer, more supportive educational environments through innovative technology solutions.

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9h

VP of Design

UpworkRemote
SalesFull Timeremote-firstDesignmobileUXc++

Upwork is hiring a Remote VP of Design

Upwork ($UPWK) is the world’s work marketplace. We serve everyone from one-person startups to large, Fortune 100 enterprises with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.

Last year, more than $3.8 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers.


We are looking for a Vice President of Design to lead and shape the future of the product experience at Upwork. In this executive leadership role, you will focus on creating an environment that drives innovation via multi-modal human-computer interaction (HCI) models, conversational user experiences (UX), and establishing a robust and modern design system that enables chat and voice interfaces, real-time video collaboration via a next-generation, AI-driven platform. As a key stakeholder and leader in our cross-functional Product Development team, you will execute design strategies that bring seamless, intuitive, and delightful user experiences to life across a variety of device types and interaction modes.

In this role, you will be instrumental in establishing and shaping the design vision across Upwork’s diverse product portfolio, fostering collaboration between Business Units (BUs) and cross-functional teams, and driving world-class, user-centered design that sets the standard for emerging technologies.

Responsibilities

  • Define and evolve Upwork’s design strategy and systems, focusing on innovative interaction models such as voice, gesture, real-time video, and AI-driven conversational interfaces.
  • Champion new interaction models, including voice-recognition and input systems, and video, ensuring our product experiences are modern, easy to use, highly performant, and engaging.
  • Lead the design of multi-modal systems that integrate visual, auditory, and tactile interactions, creating seamless user experiences beyond traditional screen-based design.
  • Oversee the design and development of conversational UX, focusing on AI-driven interactions, natural language processing (NLP), and dialogue management to enhance user engagement.
  • Collaborate with product, engineering, marketing, business development, and operations teams to ensure design strategies are anchored on solving customer problems and closely aligned with business goals, promoting a user-centered approach to product development.
  • Advocate for behavioral data-driven insights to inform design decisions and create meaningful, accessible experiences for a diverse, global user base.
  • Establish and maintain a modern, comprehensive design system, with guidelines and governance to ensure consistency across all platforms and interaction modes.
  • Build, mentor, and inspire a world-class design team, fostering a culture of creativity, inclusivity, and continuous learning.

What it takes to catch our eye

  • 15+ years of experience in product and UX design, with at least 7 years in a leadership role, ideally at the executive level.
  • Expertise in designing for emerging technologies, including conversational UX, voice interfaces, multi-modal experiences, and AI-driven systems.
  • Strong understanding of human-computer interaction models, particularly in voice and video interfaces.
  • Experience working on products that span multiple interaction modes (visual, voice, touch (mobile), video).
  • Proven ability to collaborate effectively with engineering and product teams, aligning design vision with technical capabilities and business needs.
  • Strong portfolio demonstrating leadership in innovative design and forward-thinking product development.
  • Experience in growing and leading design organizations, fostering a scalable and inclusive design culture.
  • Experience with AI and machine learning-driven UX design.
  • Familiarity with augmented and virtual reality interfaces.
  • Track record of creating accessible and inclusive design systems.
  • Excellent communication skills, with the ability to articulate design vision and strategy to both technical and non-technical stakeholders.

Come change how the world works.

At Upwork, you’ll shape talent solutions for how the world works today. We are a remote-first organization working together to create exciting remote work opportunities for a global community of professionals. While we have physical offices in San Francisco and Chicago, currently we also hire full-time employees in 19 states in the United States.

At the core of our vibrant culture are shared values that form the foundation of our organization. These values revolve around trust, risk-taking, customer focus, and excellence. Our overarching mission is to create economic opportunities so that people have better lives. We foster an environment where individuals are encouraged to bring their authentic selves to work, nurturing personal and professional growth through development opportunities, mentorship programs, and participation in Upwork Belonging Communities.

We take pride in providing exceptional benefits to our employees. These include comprehensive medical insurance coverage for both you and your family, unlimited paid time off, a 401(k) plan with matching contributions, 12 weeks of paid parental leave, and an Employee Stock Purchase Plan. To explore these benefits in detail, as well as gain insights into our company values, working principles, and the overall employee experience, we invite you to visit our Life at Upwork page.

Check out our Careers page to learn more about the employee experience.

Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The annual base salary range for this position  is displayed below. The range displayed reflects the minimum and maximum salary for this position, and individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program.

Annual Base Compensation
$283,000$361,500 USD

To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice

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1d

Staff Trading Services Engineer (Backend)

GeminiRemote (USA)
remote-firstDesignapic++linuxpythonbackend

Gemini is hiring a Remote Staff Trading Services Engineer (Backend)

About the Company

Gemini is a global crypto and Web3 platform founded by Tyler Winklevoss and Cameron Winklevoss in 2014. Gemini offers a wide range of crypto products and services for individuals and institutions in over 70 countries.

Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we help you buy, sell, and store your bitcoin and cryptocurrency. 

At Gemini, our mission is to unlock the next era of financial, creative, and personal freedom.

In the United States, we have a flexible hybrid work policy for employees who live within 30 miles of our office headquartered in New York City and our office in Seattle. Employees within the New York and Seattle metropolitan areas are expected to work from the designated office twice a week, unless there is a job-specific requirement to be in the office every workday. Employees outside of these areas are considered part of our remote-first workforce. We believe our hybrid approach for those near our NYC and Seattle offices increases productivity through more in-person collaboration where possible.

The Department: Trading

Gemini is a regulated, full service, crypto service provider where engineering is the core of the company. There’s a wide range of tough problems to solve at Gemini – from properly securing hundreds of millions of dollars worth of customer funds, to developing innovative new blockchain products, to finding new techniques to combat fraud, to shaving microseconds off our API response times, and everything in between.

All of Gemini’s engineers are able to work across the software platform, not just on their own specialization or subteam. We value a thoughtful, collaborative software development process, coupled with a pragmatic approach to problem solving and delivering software.

Gemini’s OTC Trading team is specifically focused on providing a capital market crypto service offering to institutional investors. We provide a software based platform that provides custody, access, trading, settlement & clearing of crypto.

The Role: Staff Trading Services Engineer (Backend)

Our institutional OTC Trading platform serves as a gateway from traditional financial services into the digital asset ecosystem. As a software engineer, you will design and implement a variety of software systems that motivate, execute, and settle what is shaping up to be the largest transfer of wealth from the past to the future. It is hard to find a more exhilarating place to design, code, test, and deliver software products than in the real time trading environment of the front office of financial institutions.

We are looking for a talented software engineer that is focused and fascinated by the real time movement of price and value at wire speed across a global liquidity network of buyers and sellers.

Responsibilities:

  • Conceive, assemble, and deliver the financial platform that meets the OTC team’s functional and business requirements for our global broker/dealer platform
  • Build out our global liquidity network at scale across the key financial centers world wide
  • Cultivate best practices and collaborate with engineering teams structuring applications
  • Realize and promote the domain model and architecture for our broker/dealer platform
  • Leverage key software systems and services from across Gemini’s portfolio of exchange, settlement, and custodian technologies

Minimum Qualifications:

  • Proficiency with C++ and Python on Linux
  • 3-5 years experience in design, development, and delivery of scalable, distributed systems
  • Track record of building financial trading systems
  • Track record of working in a distributed design and development effort
  • Understanding of trading on a central limit order books and with other liquidity providers
  • Understanding of communication protocols, specifically TCP/IP, FIX, Websocket, REST and Ultra Messaging
  • Strong analytical and conceptual skills with solid organizational skills and attention to detail
  • Engaging communicator with a knack for precision and conciseness
  • Independent decision maker able to act decisively based on your domain expertise

Preferred Qualifications:

  • Experience building an OMS
  • Experience working with Crypto or FX
  • Experience building trading algorithms
It Pays to Work Here
 
The compensation & benefits package for this role includes:
  • Competitive starting salary
  • A discretionary annual bonus
  • Long-term incentive in the form of a new hire equity grant
  • Comprehensive health plans
  • 401K with company matching
  • Paid Parental Leave
  • Flexible time off

Salary Range: The base salary range for this role is between $172,000 - $215,000 in the State of New York, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.

#LI-AA1

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1d

Staff Trading Services Engineer (Fullstack)

GeminiRemote (USA)
golangremote-firstDesigngraphqlapitypescriptkubernetesAWS

Gemini is hiring a Remote Staff Trading Services Engineer (Fullstack)

About the Company

Gemini is a global crypto and Web3 platform founded by Tyler Winklevoss and Cameron Winklevoss in 2014. Gemini offers a wide range of crypto products and services for individuals and institutions in over 70 countries.

Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we help you buy, sell, and store your bitcoin and cryptocurrency. 

At Gemini, our mission is to unlock the next era of financial, creative, and personal freedom.

In the United States, we have a flexible hybrid work policy for employees who live within 30 miles of our office headquartered in New York City and our office in Seattle. Employees within the New York and Seattle metropolitan areas are expected to work from the designated office twice a week, unless there is a job-specific requirement to be in the office every workday. Employees outside of these areas are considered part of our remote-first workforce. We believe our hybrid approach for those near our NYC and Seattle offices increases productivity through more in-person collaboration where possible.

The Department: Trading

Gemini is a regulated, full service, crypto service provider where engineering is the core of the company. There’s a wide range of tough problems to solve at Gemini – from properly securing hundreds of millions of dollars worth of customer funds, to developing innovative new blockchain products, to finding new techniques to combat fraud, to shaving microseconds off our API response times, and everything in between.

All of Gemini’s engineers are able to work across the software platform, not just on their own specialization or subteam. We value a thoughtful, collaborative software development process, coupled with a pragmatic approach to problem solving and delivering software. 

Gemini’s OTC Trading team is specifically focused on providing a capital market crypto service offering to institutional investors. We provide a software based platform that provides custody, access, trading, settlement & clearing of crypto.

The Role: Staff Trading Services Engineer (Fullstack)

Our institutional OTC Trading platform serves as a gateway from traditional financial services into the digital asset ecosystem. As a software engineer, you will design and implement a variety of software systems that motivate, execute, and settle what is shaping up to be the largest transfer of wealth from the past to the future. It is hard to find a more exhilarating place to design, code, test, and deliver software products than in the real time trading environment of the front office of financial institutions. 

We are looking for a talented software engineer that is focused and fascinated by the real time movement of price and value at wire speed across a global liquidity network of buyers and sellers.

Responsibilities:

  • Conceive, assemble, and deliver the financial platform that meets the OTC team’s functional and non-functional requirements for our global broker/dealer platform
  • Build out our global liquidity network at scale across the key financial centers world wide
  • Cultivate best practices and collaborate with engineering teams structuring applications
  • Realize and promote the domain model and architecture for our broker/dealer platform
  • Leverage key software systems and services from across Gemini’s portfolio of exchange, settlement, and custodian technologies

Minimum Qualifications:

  •  Proficiency with Golang and Typescript (React)
  • At least 6 years experience in in full-stack development, with a strong focus on design, development, and delivery of scalable, distributed systems
  • Experience building microservices deployed on AWS and Kubernetes
  • Track record of working with a distributed design and development effort
  • Strong analytical and conceptual skills with solid organizational skills and attention to detail
  • Engaging communicator with a knack for precision and conciseness
  • Independent decision maker able to act decisively based on your domain expertise
  • Understanding of communication protocols, specifically FIX, Websocket, REST and GraphQL

Preferred Qualifications:

  • Understanding of centralized financial exchanges (CeFi)
  • Understanding of central limit order books and other liquidity providers
It Pays to Work Here
 
The compensation & benefits package for this role includes:
  • Competitive starting salary
  • A discretionary annual bonus
  • Long-term incentive in the form of a new hire equity grant
  • Comprehensive health plans
  • 401K with company matching
  • Paid Parental Leave
  • Flexible time off

Salary Range: The base salary range for this role is between $172,000 - $215,000 in the State of New York, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.

#LI-AA1

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1d

Product Operations Manager

Clover HealthRemote - USA
Salesremote-firstjirasqlc++

Clover Health is hiring a Remote Product Operations Manager

Counterpart: Value-based care, at the point of care.

At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions. 

We are hiring our first Product Operations Manager on the Counterpart Assistant team to help improve the operating model of our pods and product organization. As a company, we employ an empowered pod model for our technology team - putting pods in the center of solving for business and user outcomes. With that model, we’ve been able to scale with fewer processes and systems explicitly managed, but those soft systems are in need of support. The Product Operations Manager will work closely with our VP of Product and our Counterpart Technology leadership team to help reinforce those soft systems to enable more efficient pod and company velocity.

Product operations can have a wide range of framings, at Counterpart the role description with which we most resonate is that of Melissa Perri or Marty Cagan, the The Force Multiplier Model for Product Operations.

The ideal candidate will be data and process oriented, who thrives on figuring out how to more effectively empower rapid iteration and learning and consistently like automating themselves out of a job.

As a Product Operations Manager, you will:

  • Work alongside product managers, designers, engineers, data scientists, researchers, clinical and all of our interdisciplinary pod teams to figure out where we have inefficient cross-team systems.
  • Focus on identifying and solving the highest impact process enhancements for our pods, stakeholders and our leadership team.
  • Be a collaborator with pods in developing KPIs that ladder up to our OKRs for the year and specifically measure the work being shipped in a meaningful way for our users and business.
  • Support and integrate with our user research, customer success, product support, sales, and clinical teams to make sure teams have access to and are engaging with customers regularly and accessing those insights actively.
  • Partner closely with our VP of Product to coalesce roadmaps, status updates, run projects, and deliver improved pod operations. 
  • Be accountable to developing and supporting process improvement changes for our technology team’s SDLC and portfolio management to improve overall learning velocity by the pods.

Success in this role looks like:

  • Over the first 90 days you’ll spend time building relationships with the different pods, technology leadership, stakeholders, and customers to understand the current pain points in our operating model. The three focuses will be on our data and insights, voice of the customer, operating model and tooling. A known area of improvement that will be a first project is a better way for us as an organization to manage the end to end delivery and roadmap from engineering progress through product bets to high level executive roadmap(s). At each level, we have known areas of opportunity and inefficiency.
  • Within the first 6 months, success is measured as evolving the team and processes from an improved operating model. Projects should be identified in partnership with leadership, tackled and implemented, and rolled off to the next area of opportunity. As an organization we should be able to measure the efficiency of our learnings and progress and see improvement from the efficiencies of the product operations role.
  • Over time, this individual's performance will be measured as the effectiveness of our pods’ ability to iterate and learn quickly. As a product driven company, our success is predicated on our pods ability to deliver impact to our users and our business. The faster we can iterate and learn, the bigger our impact can be. This individual’s success is tied to removing the sludge from our processes and being a force multiplier for our pods.

You should get in touch if:

  • You have minimum of 5+ years experience.
  • You have at least 3+ years experience working with empowered product organizations.
  • You are comfortable and proficient with SQL and data analytics and can define effective KPIs.
  • You are experienced with product organization tooling and the latest best practice (Jira, Linear, ProductBoard, Aha!, Pendo, etc).
  • You thrive in automating yourself out of a job and moving onto the next problem.

 

#LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.We are an E-Verify company.


Benefits Overview:

  • Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
  • Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
  • Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
  • Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

  • Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
  • Reimbursement for office setup expenses
  • Monthly cell phone & internet stipend
  • Remote-first culture, enabling collaboration with global teams
  • Paid parental leave for all new parents
  • And much more!

About Clover:We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.


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1d

Clinical Data Analyst

Clover HealthRemote - USA
remote-firsttableausqlDesignc++

Clover Health is hiring a Remote Clinical Data Analyst

The Clover Care Services organization delivers proactive support and care to our members through our Clover Home Care teams, and quality improvement services to our aligned insurance plan providers through our practice engagement team. We have built one of the most proactive, data-driven health care services platforms in New Jersey and are excited about the future of technology and how it impacts our ability to bring transformative results to both patients and providers.

As a Clinical Data Analyst in the Clover Care Services (CCS) organization, you will help drive better patient outcomes, improve care coordination, and optimize resource utilization by providing actionable insights to health care providers, practice administrators and CCS leadership. In this role you will be called upon to develop dashboards that measure external provider performance, generate population health management insights as well as respond to data requests that provide an operational perspective relative to business unit OKRs. 

The right person must be a data-driven, highly analytical problem-solver with exceptional organizational skills, and passionate about our mission.

As a Clinical Data Analyst, you will:

  • Gather requirements from stakeholders and translate to specific and actionable work tasks.
  • Develop complex SQL queries to support data-driven insights that inform business and clinical decisions.
  • Analyze healthcare data (claims, lab, pharmacy and EMR data) to draw conclusions and provide consultation to stakeholders for use in administering specific programs and operational processes.
  • Develop reports, dashboards, and visualizations that provide insights into various patient populations and health care utilization patterns.
  • Partner closely with clinical and operational teams to ensure data-driven decision-making and assist in the assessment of treatment concordant care.
  • Analyze CCS operations relative to goals and summarize the completion of routine tasks by various business unit resources.
  • Ensure data accuracy, quality, and integrity when working across multiple data sets.
  • Prepare and present findings and recommendations to leadership, internal clinical teams, and external stakeholders in support of Clover Care Services business initiatives.

Success in this role looks like:

  • In your first 90 days, you will:
    • Learn the intricacies of the various data sets available to measure Clover Care Services business initiatives.
    • Successfully build and deliver on a few high-priority data reporting requests.
    • Create a ticketing infrastructure for the intake of data report requests.
  • After 6 months you will:
    • Partner with stakeholders to analyze, design, and implement approaches to measure external and internal provider performance.
    • Provide consistent, high-quality reporting to the CCS business unit.
  • Future success in this role includes:
    • Strategic Impact: Play a pivotal role in generating insights that demonstrate the value delivered by the CCS business unit.
    • Organizational Development: Foster a culture of continuous improvement, innovation, and excellence within the organization.

You should get in touch if:

  • A BA/BS in Mathematics, Statistics, Economics, Healthcare or other related discipline (required).
  • 5+ years of relevant, professional work experience (required).
  • Proficiency in SQL and are able to query, summarize, and manipulate data (required).
  • Experience working with healthcare data including but not limited to claims, lab results and pharmacy data.
  • Knowledge of healthcare coding systems (ICD-10, CPT, DRG) and familiarity with healthcare quality measures (e.g., HEDIS, CMS, NCQA).
  • Advanced MS Office skills (Excel, Word, PowerPoint, Outlook), with a strong emphasis on Excel (required).
  • Experience preparing and presenting data and dashboards using data visualization tools (Tableau, PowerBI).

#LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.We are an E-Verify company.


Benefits Overview

  • Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
  • Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
  • Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
  • Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

  • Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
  • Reimbursement for office setup expenses
  • Monthly cell phone & internet stipend
  • Remote-first culture, enabling collaboration with global teams
  • Paid parental leave for all new parents
  • And much more!

About Clover:We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.


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1d

Payroll Implementation & Support Manager

LatticeRemote, US
5 years of experienceremote-firstslackc++

Lattice is hiring a Remote Payroll Implementation & Support Manager

This is Payroll Implementation at Lattice 

We are seeking an experienced HRIS and Payroll Implementation and Support Manager to lead high-touch implementations and provide exceptional ongoing support for our HRIS and Payroll solutions. This role will be essential to ensuring a seamless experience for our clients, particularly for complex implementations. The ideal candidate has a strong background in payroll, implementation, and customer support, with a passion for delivering high-quality service and building strong client relationships.

What You Will Do:

  • Lead HRIS and Payroll Implementations: Manage end-to-end implementation for high-touch clients, including planning, setup, data migration, configuration, testing, and go-live support.
  • Client Relationship Management: Serve as the primary point of contact for assigned clients during the implementation phase, ensuring a smooth transition to our platform and addressing client needs effectively.
  • Project Management: Develop and maintain detailed project plans, timelines, and milestones, and communicate progress to stakeholders.
  • Technical Support and Troubleshooting: Provide hands-on support to clients for post-go-live needs, including troubleshooting issues, assisting with customizations, and coordinating solutions.
  • Training and Enablement: Conduct client training sessions for both administrators and end-users, equipping them with the knowledge and tools to use the HRIS and Payroll system effectively.
  • Documentation and Process Improvement: Create and maintain documentation for implementation processes, troubleshooting steps, and best practices. Continuously improve processes based on client feedback and implementation experiences.
  • Collaboration with Internal Teams: Work closely with Product, Engineering, and Customer Success teams to ensure client feedback is communicated and improvements to the HRIS and Payroll systems are implemented effectively.

What You Will Bring to the Table:

  • Experience: Minimum of 5 years of experience in payroll and HRIS implementation, with proven expertise in handling complex, high-touch client implementations.
  • Technical Skills: Strong understanding of HRIS and Payroll systems, including data migration, configuration, and troubleshooting. Experience in project management tools and support ticketing systems is a plus.
  • Customer Support Background: Demonstrated ability in customer support and troubleshooting, with a strong understanding of client needs and a proactive approach to resolving issues.
  • Project Management: Excellent project management skills with the ability to handle multiple implementations concurrently and manage timelines effectively.
  • Communication Skills: Exceptional verbal and written communication skills, with the ability to explain technical concepts to non-technical users and build strong client relationships.
  • Problem-Solving Abilities: Strong analytical and problem-solving skills, with attention to detail and a focus on delivering high-quality results.

The estimated annual cash salary for this role is $94,500 - $139,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning & Development Budget; Sabbatical Program; and Invest in Your People Fund

*Note on Pay Transparency:

Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.

Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. 

#LI-Remote



About Lattice

Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning ????– and Lattice is building the tools to empower those people-centric companies.

Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line ????. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Slack, Robinhood, and Gusto. 


Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance withLattice's Job Applicant Privacy Policy.

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2d

Accounts Administrator

Employment HeroPhilippines, Remote
Full Timeremote-first

Employment Hero is hiring a Remote Accounts Administrator

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What your days might look like

Reporting to the Senior Accounts Administrator, the Accounts Administrator plays a crucial role in the operations of the Finance team and will work closely with the Senior Accounts Administrator, assistant accountants and billing analysts. They will be responsible for assisting with aspects of the customer journey process: maintaining customer accounts, billing, direct debits reconciling customer payments and Accounts Payable process including coding of supplier invoices.

This is a full time position supporting the APAC timezone (8.30am - 5.30pm PH time, Weekday Day Shifts)

As our Accounts Administrator, you'll be responsible for:

  • Handling internal and external customer queries
  • Assisting with aspects of the customer journey process: maintaining customer accounts, billing, direct debits, and reconciling customer payments
  • Working with other departments on all finance-related queries
  • Accounts payable tasks: coding invoices and dealing with external suppliers and with career progression, the idea of this role is to be able to assist in all areas of Accounts Payable including preparation of payments 
  • Maintaining organised financial records for auditing and reporting purposes
  • Accurately entering financial data into accounting software or spreadsheets
  • First-level review of expense claims and Work From Home claims to ensure they are in line with company policies and procedures
  • Adhoc administrative tasks

What you'll bring:

  • 1-3 years of Account Administration experience in a regional / global role, preferably in a SaaS environment 
  • Experience with ERP systems such as Netsuite and SAP
  • Experience with handling large sets of invoices
  • A customer-centric and service-oriented mindset
  • Ability to work autonomously with minimal supervision
  • Have strong communication, accuracy, presentation, and listening skills
  • Have strong written and verbal English communication skills
  • Ability to manage your duties through wise planning and prioritisation
  • A positive attitude and strong work ethic
  • Previous experience dealing with customers and clients is essential

Experience is important, but for us the biggest measure of success is people who can live and breathe The EH Way of working. Show us what you can bring to the table, and we'll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

  • Revolutionising employment gets your heart racing.
  • You thrive on the flexibility (and responsibility) of a remote-first business.
  • Our values align, and shape how you show up every day.
  • You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

  • A generous budget for your home office.
  • Cutting-edge tools and technology.
  • Reward and recognition programs - because great work should be recognised and rewarded.
  • Cashback offers and discounts on popular brands through our Swag app.
  • Employee Share Option Program: be an owner of Employment Hero.
  • Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in 2025.

Are we a match?

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

#LI-YC1

#LI-Remote

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2d

Billing Analyst

Employment HeroPhilippines, Remote
Full Timeremote-first

Employment Hero is hiring a Remote Billing Analyst

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What your days might look like

Reporting to our Head of Financial Operations, you will assist on our end-to-end customer billing processes and drive projects to improve and advance our billings function. The ideal candidate will have an investigative mindset and approach to problem solving, a willingness to learn and be able to adapt to an ever changing fast paced environment.

This is a full time position supporting the APAC timezone (8.30am - 5.30pm PH time, Weekday Day Shifts)

As our Billing Analyst, you'll be responsible for:

  • Handle billing queries from both internal and external streams. 
  • Assist our end-to-end customer billing processes
  • Assist with monthly bill runs
  • Execute on billing system administration, including customer accounts, product catalogue, subscriptions and workflows
  • Provide monthly billing reports and analysis
  • Manage adjustments to billing accounts and ad hoc billing
  • Assist with the wider Finance team on key business projects

What you'll bring:

  • General understanding of billing functions and processes 
  • One - two years within a similar role 
  • Experience with Zuora or another SaaS billing system 
  • Intermediate level of Microsoft Excel experience

Experience is important, but for us the biggest measure of success is people who can live and breathe The EH Way of working. Show us what you can bring to the table, and we'll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

  • Revolutionising employment gets your heart racing.
  • You thrive on the flexibility (and responsibility) of a remote-first business.
  • Our values align, and shape how you show up every day.
  • You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

  • A generous budget for your home office.
  • Cutting-edge tools and technology.
  • Reward and recognition programs - because great work should be recognised and rewarded.
  • Cashback offers and discounts on popular brands through our Swag app.
  • Employee Share Option Program: be an owner of Employment Hero.
  • Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in 2025.

Are we a match?

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

#LI-YC1

#LI-Remote

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2d

Customer Care Specialist (Payroll)

Employment HeroManila,Metro Manila,Philippines, Remote
remote-firstsalesforcePHP

Employment Hero is hiring a Remote Customer Care Specialist (Payroll)

Our mission and where you fit in

At Employment Hero, we're an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down.

There's never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let's see if we could be a match!

What might your days look like

As a Customer Care Specialist (Payroll), you’ll be working within our Customer Experience team and will be responsible for gathering information from customers and ensuring their continued support and success after implementing our Employment Hero Payroll product. In this role, you will be supporting our customers to ensure accuracy and will be responsible for resolving customer tickets efficiently and effectively. This includes addressing customer issues with professionalism and care, and escalating to the appropriate teams where necessary. The expected hours of the role are Monday to Friday from 8.30am to 5.30pm (PH local time).

As a Customer Care Specialist (Payroll) you'll be responsible for;

  • Responding to and resolving customer tickets, calls and queries related to the Employment Hero payroll Platform in a timely manner.
  • Assist and collaborate with the wider squad and support team to provide best practice system use and education to all our customers.
  • Proactively analyse and understand product functionality across the platform and logic in detail; and testing in platforms to identify user error/system logic and related root causes by maintaining comprehensive awareness of product changes and enhancements.
  • Conduct/triage customer support issues and assign to the appropriate team or resolve where possible.
  • Escalating issues related to bugs or product logic/functionality concerns as necessary, in collaboration with Seniors/Team Leads and the Product Team.
  • Working with customers across multi channels (email, chat, phone) to understand their organisational workflow and how the platform can support them to maximise their people processes.
  • Leveraging Zendesk, Salesforce and other internal tools for maintaining records, ticket investigations and referencing customer interactions, transactions, comments, and complaints in accordance with service level agreements (SLAs)
  • Proactively contribute feature requests and Help Centre suggestions, where warranted and using customer insights.

What will you bring:

  • 1-2 years experience with proven results in a fast paced customer service/support environment across live chat and email.
  • Relevant Australian payroll Experience e.g. KeyPay/Employment Hero
  • Prior exposure to customer experience within a SaaS (Software as a Service) environment.
  • Exposure to working in fluid, high change and high velocity environments.
  • Problem solving skills with a sound and thorough approach to troubleshooting.
  • Ability to manage competing priorities, working autonomously; requesting assistance where needed.
  • Strong and polished verbal and written communication skills.

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we'll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/

In short, you’ll love working with us if:

  • Revolutionising employment gets your heart racing.
  • You thrive on the flexibility (and responsibility) of a remote-first business.
  • Our values align, and shape how you show up every day.
  • You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.
  • Plus, you’ll get to enjoy a number of great perks, including:
  • A generous budget for your home office.
  • Cutting-edge tools and technology.
  • Reward and recognition programs - because great work should be recognised and rewarded.
  • Cashback offers and discounts on popular brands through our Swag app.
  • Health card membership (Maxicare) on the first day (150k PHP/per year) plus 1 free dependent (90k PHP/per year)
  • 3k PHP De Minimis allowance per month (non-taxable) on top of your salary package
  • Generous leave allowance - 24 days per annum

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

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2d

SDR Manager - Outbound

Employment HeroUnited Kingdom, Remote
Salesremote-firstB2Bsalesforce

Employment Hero is hiring a Remote SDR Manager - Outbound

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide. 

As our SDR Manager (outbound), you will be an integral part of our Direct Sales team, leading our UK Outbound SDR team to success. This role is part of our Sales leadership team and will also play a key part in strategic decision-making.

As our SDR Team Manager (outbound), you’ll be:

  • Driving the performance of your team, ensuring individual and team sales targets are consistently exceeded
  • Coaching and nurturing your team through regular 1:1 meetings and tracking goals/KPIs
  • Streamlining systems & processes to achieve maximum efficiency and results
  • Identifying markets, lead sources and target client lists
  • Reporting data and trends to highlight opportunities for strategic sales direction
  • Designing and implementing effective reporting (dashboards) in Salesforce
  • Leveraging sales automation, funnel management and prospecting tools to generate SQLs and to accurately meet forecast sales and revenue targets
  • Working cross-functionally with enablement, marketing, sales teams, and sales operations to develop strategies and execution plans to grow the pipeline

What will you bring 

  • 3+ years of proven, high-volume sales experience (B2B)
  • 3+ years' experience running and leading an outbound SDR team
  • A track record of meeting targets
  • Problem-solving and analytical thinking skills
  • Ability to thrive in a fast-paced and dynamic environment
  • Demonstrable experience managing and growing outbound prospecting, including targeting outbound drip campaigns and providing support for website visitors; chat, email, phone, and event-driven interest and cold lead sources

Experience is important, but for us the biggest measure of success is people who can live and breathe our EH Way of working. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/uk/careers/ 

In short, you’ll love working with us if:

  • Revolutionising employment gets your heart racing.
  • You thrive on the flexibility (and responsibility) of a remote-first business.
  • Our values align, and shape how you show up every day.
  • You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

  • A generous budget for your home office.
  • Cutting-edge tools and technology.
  • Reward and recognition programs - because great work should be recognised and rewarded.
  • Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content).
  • Employee Share Option Program: be an owner of Employment Hero.
  • Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in 2025.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

#LI-DA1

#LI-Remote

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3d

Marketing Project Coordinator - Marzano Resources

SalesMid LevelFull TimeAbility to travel5 years of experienceremote-firstDesignc++

Solution Tree, Inc. is hiring a Remote Marketing Project Coordinator - Marzano Resources

Marketing Project Coordinator - Marzano Resources - Solution Tree, Inc. - Career PageSee more jobs at Solution Tree, Inc.

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4d

Applied Research Scientist PhD Intern (Summer 2025)

GrammarlyUnited States; Hybrid
MLremote-firstDesignc++python

Grammarly is hiring a Remote Applied Research Scientist PhD Intern (Summer 2025)

Grammarly is excited to offer aremote-first hybrid working model. Grammarly team members in this role must be based in the United States, and, depending on business needs, they must be able to meet in person for collaboration weeks during the internship, traveling if necessary to the hub(s) where their team is based.

This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that fosters trust and unlocks creativity.

About Grammarly

Grammarly is the world’s leading AI writing assistance company trusted by over 30 million people and 70,000 teams. From instantly creating a first draft to perfecting every message, Grammarly helps people at 96% of theFortune 500 and teams at companies like Atlassian, Databricks, and Zoom get their point across—and get results—with best-in-class security practices that keep data private and protected. Founded in 2009, Grammarly is No. 14 on the Forbes Cloud 100, one of TIME’s 100 Most Influential Companies, one of Fast Company’s Most Innovative Companies in AI, and one of Inc.’s Best Workplaces.

The opportunity 

To achieve our ambitious goals, we’re looking for motivated PhD interns to join our Strategic Research team for three months in the summer of 2025. ​​The Strategic Research team develops novel AI algorithms bespoke to Grammarly's product offerings, informs critical decisions, explores novel research spaces, uncovers new capabilities, and paves the way for new AI-powered features. The team collaborates with industry and academia to advance the company's research and development efforts. We seek students who, ideally, are nearing the completion of their PhD and have a background in natural language processing, machine learning, and deep learning. 

This intern will contribute to multiple challenging problems, including writing assistance, controllable text generation, summarization, personalization, responsible AI, and many others. Our Research team actively publishes in leading journals and participates in conferences, all while creating the next generation of features and product offerings for tens of millions of daily active users. 

Grammarly’s engineers and researchers have the freedom to innovate and uncover breakthroughs—and, in turn, influence our product roadmap. The complexity of our technical challenges is growing rapidly as we scale our interfaces, algorithms, and infrastructure. You can hear more from our team on our technical blog.

As an Applied Research Scientist PhD Intern, you’ll work with our research scientists, engineers, and linguists. Most of the problems we’re tackling haven’t yet been solved elsewhere, providing the opportunity for creativity and innovative problem-solving. In this role, you will apply your knowledge and learn new skills to improve our writing assistance systems. You will conduct foundational, exploratory research, pushing the field's boundaries and powering the next generation of writing assistance tools.

In this role, you will:

  • Work alongside a group of top-notch researchers to design and implement SoTA DL and NLP algorithms to solve challenging research problems that are the core of  Grammarly’s AI features.
  • Produce sound experimental results to enable decision-making as we iterate on projects.
  • Be results-oriented in the face of ambiguous problems and uncertain outcomes.
  • Contribute to the broader research community by publishing research papers in machine learning, natural language processing, and related areas.

Qualifications

  • Is currently enrolled in a PhD.
  • Has solid theoretical and practical knowledge of machine learning, with a focus on natural language processing. 
  • Has experience developing novel deep learning algorithms and training LLMs.
  • Has a proven track record in independently conducting SoTA AI research, evidenced by publishing at top-tiered conferences.
  • Is proficient with Python and familiar with ML frameworks and tools, such as PyTorch, JAX, HuggingFace, and Langchain.
  • Is passionate about contributing to AI research breakthroughs that can improve the communication for everyone.
  • Can solve large, complex problems with multiple stakeholders and no obvious solutions.
  • Takes the initiative and drives results.
  • Applies creativity to solve problems that haven’t been solved before.
  • Follows the data ruthlessly, looking for evidence to disconfirm hypotheses and changing perspectives when the data indicates.
  • Is available for the entire duration of a twelve-week program. 
  • Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
  • Is inspired by our MOVE principles, which are the blueprint for how things get done at Grammarly: move fast and learn faster, obsess about creating customer value, value impact over activity, and embrace healthy disagreement rooted in trust.
  • Can collaborate in person for 2 weeks during the summer, traveling if necessary to our US hubs. 

Compensation

The expected pay for this position is $74.00 - $83.00 USD/hour and may be modified in the future. 

We encourage you to apply

At Grammarly, we value our differences, and we encourage all—especially those whose identities are traditionally underrepresented in tech organizations—to apply. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US).

#NA

#US

#LI-Hybrid

 

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4d

Senior Revenue Operations Analyst

VidyardRemote, Canada
Sales3 years of experienceremote-firstsalesforceDesign

Vidyard is hiring a Remote Senior Revenue Operations Analyst

Vidyard is the video platform that's built for business. Sales reps, marketers, and corporate communicators use Vidyard to record and share videos that grab attention and deliver their message in a personal, impactful way. It's the video tool of choice for Microsoft, LinkedIn, and thousands of other companies. We're passionate about elevating our customers, our teammates, our communities, and ourselves.

About the Role

Vidyard is looking for a collaborative and revenue-minded operations professional that wants to become part of an amazing team. Reporting to our Senior Manager, Sales Operations, the Senior Revenue Operations Analyst will play a key role in developing the processes, infrastructure, and analysis that inform our go-to-market motion.

You have a well-rounded understanding of revenue and sales team KPIs, process design and system implications, and forecasting. You are energized by the opportunity to be a key individual in helping Vidyard close deals and continue to demonstrate value to customers. You are eager to learn new skills and technologies, enjoy analyzing data to uncover areas for improvement, and consistently seek ways to streamline processes. In this role you will be a key member of the Revenue Operations team, working closely with Sales, Customer Success, Finance and Revenue systems teams.

This is a remote role open to candidates located in Canada.

About the Team

Our growing RevOps team consists of a diverse and passionate group of individuals across sales operations, marketing operations, systems and tools. Our mission is to enable predictable and scalable revenue growth for Vidyard. We do this by partnering closely with GTM teams across Sales, Marketing, Customer Success as well as Product and Finance to develop the strategy, processes, and analytics that inform our go-to-market motion. Key functions and responsibilities we support include Planning, Forecasting, GTM process improvements, Territory Design, Deal Processing & Order Management, KPI reporting and analysis and, GTM tech stack optimization.

What You’ll Work On

  • Sales Process Optimization:Evaluate and improve sales processes to increase efficiency and effectiveness. To do this, you will collaborate closely with sales teams to identify bottlenecks and implement solutions, as well as Sales Enablement and Sales Systems leads to support behavioral change management.
  • Revenue Data Analysis and Governance:Analyze prospect and customer data to deliver actionable insights on revenue trends, customer behavior, and performance metrics. Conduct regular audits and month/quarter-end analyses to support business performance reporting. 
  • Order management:Support our Sales team in the quote-to-close process; ensuring our pricing/discounting policies have been followed and all contract-level-data is accurate. This can require liaising with product and legal teams, as well as Sales/RevOps/Finance leadership. Where possible, identify opportunities for process improvement using our tech stack (Zuora, Salesforce).
  • Revenue Planning: Assist in developing accurate revenue forecasting and financial models. Monitor performance against sales targets and forecasting through dashboards (primarily Salesforce), providing ad-hoc analysis on business performance drivers as needed.
  • Performance Management: Identify, refine, and track key performance indicators (KPIs) to assess business performance, and most importantly, drive actions to ensure a continuous improvement across all teams. Aid in development of business requirements for stakeholder metrics, leveraging tools such as Google sheets, Salesforce, and BI tools.

What You’ll Bring to this Role and Your New Team

  • Bachelors degree
  • 3+ years of relevant experience in software SalesOps/BizOps/RevOps, or Sales Strategy
  • Curious and analytical. Strong data-driven problem solving skills
  • Intermediate excel skills (comfortable with advanced functions, pivots, lookups, etc.)
  • Strong project management abilities and high attention to details
  • Excellent communication skills to effectively collaborate with key sales leaders and other departments, such as marketing and finance, to ensure everyone is working towards the same goals
  • Motivated to work in a fast-paced, dynamic growth environment
  • CPQ (Configure, Price, Quote) experience a plus (ideally Zuora or Salesforce)

Job descriptions can be overwhelming. At Vidyard we are motivated to drive change together and deeply value the unique experiences, abilities and opinions you possess. We value candidates who own it, and if you’re relentlessly resourceful too, you might be exactly who we are looking for! 

As we also value user obsession, we prioritize our users, customers and community so you can expect to hear from our team even if you are not selected to move forward.

What You’ll Love about Vidyard:

  • Competitive pay
  • Comprehensive, flexible benefits on day one
  • Wellness allowance to spend on what's important to you 
  • Flexible hours + unlimited vacation + programs to support travel while working, enabling you to live your best life
  • Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage
  • Allowance to support your ongoing growth and development
  • Parental leave top-up
  • Paid volunteer hours
  • Employee resource groups to empower and drive change at Vidyard and in our communities
  • RRSP match
  • Stock options
  • Flexible holiday program
  • Home office stipend 
  • Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all. Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us at recruitment@vidyard.comUnsolicited resumes from Agencies will not be accepted.

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4d

Business Intelligence Strategist - GTM (remote)

SecurlyUnited States (remote)
SalesBachelor's degreeremote-firsttableausqlsalesforceDesignc++python

Securly is hiring a Remote Business Intelligence Strategist - GTM (remote)

Securly stands as the definitive leader in K-12 student safety and wellness solutions, protecting over 20 million students across 20,000 schools worldwide. Our AI-driven safety solutions have established us as one of the fastest-growing EdTech companies, consistently recognized as EdTech Product of the Year and a Top Place to Work. We're revolutionizing student safety through innovative technology and data-driven insights, with our comprehensive product suite setting new industry standards for student well-being and digital safety in education.

Role Overview

As Business Intelligence Strategist, you'll spearhead our analytics and insights initiatives while making a meaningful impact on student safety. Reporting to the Director of Revenue Operations, you'll transform complex data into strategic insights that shape our growth strategy, working directly with C-Suite and senior leadership. You'll be responsible for building our data infrastructure, developing analytics strategies, and supporting key stakeholders across Finance, Marketing, Customer Success, and Sales teams. This role combines strategic thinking with hands-on technical expertise to drive our next phase of growth.

Key Responsibilities

Data Strategy & Infrastructure

  • Design and implement a scalable data infrastructure that supports long-term business growth and innovation
  • Build and optimize GTM metrics dashboards focusing on lead management, customer health, conversion metrics, and revenue forecasting
  • Develop automated reporting solutions and predictive analytics models to enhance decision-making
  • Manage ETL processes and establish robust data pipelines across multiple data sources
  • Collaborate with engineering teams on custom solutions and system integrations
  • Implement data quality measures and validation processes across all analytics workflows

Leadership & Analytics

  • Present data-driven insights to C-level stakeholders and board members, translating complex data into actionable business strategies
  • Create and maintain executive dashboards for weekly, monthly, and quarterly reporting, including KPI tracking and trend analysis
  • Lead complex, cross-functional projects with clear timelines and deliverables, ensuring alignment across departments
  • Mentor team members and foster a data-driven culture throughout the organization
  • Drive strategic planning through analytical insights and predictive modeling
  • Develop and maintain documentation for all analytics processes and methodologies

Technical Environment & Tools

  • Primary platforms: Salesforce CRM, HubSpot, Google Ads, Outreach, ZenDesk, OpenSearch
  • Data infrastructure: AWS/Redshift, Twilio Segment, data warehousing solutions
  • Visualization tools: Tableau, Mode Analytics, ThoughtSpot
  • Expert-level proficiency in Excel/Google Sheets, including advanced formulas, pivot tables, and macro development
  • Proven track record of implementing data models using SQL, Python, or R in production environments
  • Demonstrated success in evaluating, selecting, and deploying BI tools across organizations

Required Skills & Qualifications

  • Proven success in building and scaling GTM analytics functions in high-growth environments
  • Advanced proficiency in Salesforce CRM and marketing automation platforms
  • Strong knowledge of AWS/Redshift, ETL processes, and data pipeline management
  • Excellence in presenting to C-level stakeholders and driving strategic decisions
  • Bachelor's degree in a quantitative field or equivalent experience
  • Deep understanding of GTM functions and their unique challenges
  • Track record of implementing successful data governance frameworks

First Year Objectives

  • 90 Days: Establish core executive reporting dashboards, implement weekly/monthly metrics reporting system, and audit existing data infrastructure
  • 180 Days: Develop automated reporting solutions, establish data governance framework, and launch initial predictive analytics models
  • 360 Days: Complete BI infrastructure implementation, develop comprehensive predictive analytics models, and establish growth modeling framework
  • Create and implement data literacy training programs across departments

Benefits & Culture

  • Remote-first environment with unlimited vacation and 8 paid holidays
  • Competitive compensation including base salary and performance bonus
  • Premium health, dental, and vision coverage with 100% employee premium coverage
  • Company-sponsored 401(k) match
  • 12 weeks fully paid parental leave
  • $1,000 annual professional development stipend
  • Summer Friday half-days and year-end paid leave week
  • Opportunity to directly impact student safety and wellness
  • Collaborative, innovation-driven environment
  • Mental health and wellness resources

Securly is an Equal Opportunity Employer committed to building a diverse and inclusive team. We encourage applications from candidates of all backgrounds and experiences, believing that diverse perspectives strengthen our ability to serve our community of schools and students. Join us in our mission to create safer, more supportive educational environments through innovative technology solutions.

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4d

Software Engineer

FormAssembly Inc.Brazil, Remote
remote-firstbackendfrontend

FormAssembly Inc. is hiring a Remote Software Engineer

We are looking to add a Software Engineer to our growing Engineering department:

As a Software Engineer you have the ability to:

  • Work independently and with other engineers to develop new user experience-focused web applications, and provide support for existing systems.
  • Work on multiple parts of a web application, from internal backend APIs to dynamic frontend interfaces.
  • Collaborate with designers, front-end specialists, other engineers, stakeholders, and clients to understand business goals, analyze requirements, formulate solutions, and ensure the successful execution and delivery of the end product using the best technologies.
  • Assist in scoping, estimating, and planning of projects.
  • Participate in code review, pairing, and other forms of knowledge sharing.
  • Mentoring and helping others grow and make an impact
  • Engage in a remote-first supportive engineering culture that values collaboration and knowledge sharing

  • 2+ years experience with Web Development and Web Application architecture (We use PHP, Laravel, and MySQL)
  • 2+ years in developing reactive applications (We use React.js, vanilla JavaScript, and TypeScript)
  • An excellent ability to quickly understand complex systems, troubleshoot issues, and debug efficiently.
  • Understanding of best practices for web development, software design, and DevOps principles.
  • You value code quality and maintainability.
  • Strong communication skills and an understanding of good collaboration
  • Demonstrated commitment to the growth mindset, learning and advancement

Bonus points for:

  • Working on web applications that process large volumes of data and/or receive high volumes of traffic
  • Real-time data processing
  • Understanding of Scrum and Agile best practices
  • Experience developing applications for AWS
  • Experience with OpenSearch, ElasticSearch or SOLR
  • Familiarity with API development challenges
  • DevOps experience including CI/CD pipelines, cloud infrastructure (we use AWS), and containerization

FormAssembly is a completely remote/distributed team. We thrive through digital communication, and work to connect numerous times a day. Our culture is vibrant, fun, and unique! Read more about it here. Some of our benefits include:

  • Mental Health benefits with SpringHealth
  • Unlimited PTO (with a required minimum use of 2 weeks per year) for Salaried/Exempt staff, or 4 weeks of paid vacation for hourly/non-exempt employees.
  • 9 paid company holidays
  • Flexible work schedule; work from anywhere!
  • Charitable contribution match
  • Budget for professional development
  • Company provided Mac laptop

You'll be joining a talented and fun team, working together to build something great!

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