Virtual Design Sales Consultants, Project Team

About Wayfair:
Wayfair and its collection of brands is looking for creative, driven, empathetic, entrepreneurial design sales consultants to help grow one of our newest teams. This virtual role will be responsible for helping customers create and envision a home they would love and recommend products that meet their individual budget, style and space.

What You’ll Do:

• Achieve Sales and Design Goals: Conduct virtual design consultations to meet sales, design, and productivity targets in alignment with Wayfair’s Sales KPIs
• Use Multiple Tools: Navigate multiple software applications and tools to provide recommendations based on customers' budget, style, and space
• Create Designs: Develop designs using tools for moodboards, 2D floor plans, product lists, and style inspiration
• Manage CRM: Track and manage customer interactions using Salesforce CRM.
• Provide Expertise: Utilize sales and interior design knowledge to guide customers through design decisions and purchases
• Stay Updated: Keep informed about design trends and marketplace updates to assist customers with product features, style coordination, and sample requests.
• Manage Time Efficiently: Prioritize customer experience while managing your time effectively
• Ask Key Questions: Ask relevant probing questions to offer complete sales solutions tailored to customer needs
• Maintain Professionalism: Demonstrate a positive and professional attitude with all customers and team members
• Contribute Ideas: Share innovative ideas to improve team operations.
• Adapt to Change: Work in a dynamic environment with frequent updates to products, promotions, and operations
• Continuous Learning: Participate in training on offerings, software, processes, and customizations

What You’ll Need (Required):

• Remote Technology Proficiency: Experience using technology to drive business results, including virtual communication and video conferencing
• Design and Sales Experience: 2 years of sales experience required with a track record of meeting and exceeding quotas
• Education: A degree, background or certification in interior design
• Customer Service & Sales: Strong focus on delivering excellent customer service and achieving sales targets
• Design Knowledge: Understanding of basic design principles, including spatial planning, fabric selection, interior design styles, and trends
• Organizational Skills: Strong organization, self-motivation, communication, and relationship management skills
• Internet Requirements: Ability to maintain a hardwired internet connection with speeds of 25+ Mbps download and 5+ Mbps upload for voice and web traffic (no WiFi)
• Adaptability: Proven ability to succeed in a fast-paced and evolving environment
• Team Collaboration: Ability to contribute to the success of team members and collaborate effectively
• Workspace: Dedicated private workspace (Wayfair provides necessary computer equipment)
• Technical Proficiency: Proficiency in Google and Microsoft Office applications and the ability to learn new business systems

What We’d Love (Preferred Qualifications):

• Sales Experience: 4+ years of sales experience preferred
• Design Sales Experience: 2-4 years experience in design-related sales
• Interior Design Experience: 1 year of interior design experience preferred
• Education: Bachelor’s degree or college diploma equivalent

Perks:

• Steady Customer Flow: Receive a continuous stream of customers without the need for sales, marketing, or commuting
• Insurance: Wayfair offers health, vision, and dental insurance coverage starting on Day 1 
• 401(k): Wayfair offers 401K with company match up to 4%
• Employee Discounts: You’ll receive a dynamic Wayfair discount for use on items you wish to purchase for your own space
• Time Off Options: You will begin to accrue paid time off immediately, 7 Paid Federal Holidays, 1 Floating Holiday, Paid/Unpaid Parental Leave Options, and more
• Tuition Reimbursement: Full-Time Employees who have worked at Wayfair for at least six months are eligible to receive tuition reimbursement for pre-approved courses from an accredited, post-secondary institution up to a maximum of $5,250 per year
• Collaborative and Inclusive Environment: Enjoy a collaborative work environment and team culture
• Sales Contests: Participate in regular sales contests for extra earning potential

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking an Educational Sales Consultant to join our field sales team. In this role, you will have the exciting opportunity to help drive growth and shape the future of both the IXL and Rosetta Stone K-12 platforms. #LI-TL2

At some companies, sales is a science. At IXL Learning, it's more like an ever-evolving art. We are looking for creative thinkers who can master our strategies and processes, and then come up with even better ones. The ideal candidates will have a competitive spirit and get a thrill from playing a pivotal role in the growth and success of our products. We’re seeking people with energy and compassion, who can make learning about IXL and Rosetta Stone an enjoyable experience for educators.

This is a remote position for candidates located in Western Missouri. #LI-MISSOURI

WHAT YOU'LL BE DOING

• Effectively communicate key product features and benefits to prospective customers virtually and in person #LI-REMOTE
• Develop a keen understanding of customer needs and values in order to provide personalized assistance throughout the sales process
• Meet sales goals on a consistent basis
• Help to design and implement new and creative sales strategies
• Understand and keep up-to-date with ever-changing market trends 
• Provide exceptional customer service to current and prospective customers
• Gather customer feedback to help improve and enhance product offerings
• Promote IXL and Rosetta Stone at educational technology conferences nationwide 
• Daily travel in territory to customer sites

WHAT WE'RE LOOKING FOR

• BA/BS degree 
• 3+ years of educational sales experience 
• Classroom experience and/or a related educational field preferred
• Familiarity with Web-based technologies
• Aptitude for working under pressure and meeting deadlines 
• Ability to apply energy and creativity to meeting sales goals
• Strong written and verbal communication skills
• Demonstrated success at managing multiple tasks in a fast-paced environment
• Passion for bringing technology into the classroom

Are you enthusiastic about Salesforce and ready to take the next step in your career? As a Salesforce Consultant, you'll collaborate with clients to understand their needs, assist in designing solutions, complete complex tickets, and contribute to building Salesforce implementations. If you enjoy teamwork and are excited to learn and grow in a supportive environment, we want you on our team!

As a Salesforce Healthcare and Life Sciences expert navigator, Penrod builds amazing experiences that keep its partners ahead of the digital curve.

What you can expect to do...

• Perform detailed analysis of business and technical requirements, in close collaboration with Project Managers and client stakeholders
• Develop and maintain validation rules, custom workflows and process, lead/opportunity pipeline management, service request and bug and feature requests, test and QA in sandbox and be the master of clean data
• Develop reporting and dashboard functions as well as business intelligence analytics
• Train/support end users with respect to their use of the Salesforce application
• Lead Salesforce technical architecture discussions and manage/educate stakeholders
• Direct the development lifecycle to ensure the delivery of highly secure solutions that are optimized for performance and built to scale

You’ll know you’re successful if you...

• Within the first two weeks, lead a client solution design session with a Health & Life Sciences client
• Within the first 3-4 weeks, complete the documentation of a client technical architecture for a Health & Life Sciences client
• Complete architecture design of at least 5 customer solutions within the first year of employment
• Delegate the implementation to other team members
• Maintain average CSAT Score of 8.5 Above
• Maintain an average utilization of 80%
• Balance 1-2 projects at a given time
• Identify and contribute to internal initiatives that aim to differentiate Penrod from its peers
• Support pre-sales efforts as requested by Solution Architects

You’re a good fit if you...

• 1+ years of Consulting Experience
• 2+ years of Salesforce experience in an HLS industry vertical
• Have 1+ Salesforce certifications (Salesforce Certified Administrator and one other)
• Have implemented Sales, Service, Experience Cloud
• Have Healthcare & Life Sciences industry experience
• Have built solutions using custom declarative automations (Flows, Guided Engagement, Process Builders)
• Have the ability to gather essential business requirements and translate them into functional designs, including user stories and diagrams
• Have excellent time management, prioritization and communication skills
• Maintain a wide degree of flexibility and latitude
• Have the ability to handle stress and last-minute, urgent requests
• Have strong analytical, problem-solving, and organizational skills (detail-oriented)
• Maintain empathy and positivity towards clients and team members when faced with challenging situations and/or relationships
• Are able to clearly communicate, both verbally and written, complex technical concepts to both technical and non-technical stakeholders
• Share your experience with others, through 1:1 mentoring, leading team projects, and occasional practice-wide presentations
• Have the ability and willingness to travel up to 25%
• NOTE: Based on the nature of our clients, and our contracts with them, certain vaccinations may be required for client travel

You’ll have an edge if you...

• Also have FSL, Health Cloud, or CPQ experience (not required but you must have interest in specializing in at least one of these areas)
• Have experience in enterprise software development, integrations, or support
• Have strategic planning experience
• Possess strong consultative, analytical, problem-solving, and organizational skills

Excited about the opportunity, passionate about what we do, and worried you don’t meet all the requirements? Apply anyway! Give us both the chance to find out.

Compensation and Benefits

Hiring On-Target Earnings Salary Range of: $75,000-126,000 comprised of base salary and bonus. Base salary and whole compensation package to be determined by the candidate’s level, experience, knowledge, skills, abilities, and alignment with market data.

• 100% employer-paid medical, dental, and vision premiums for eligible employees
• 50% employer-paid premiums for dependents without coverage through their employer
• Employer-paid short-term disability
• Unlimited PTO, Volunteer Time Off, and 10 company holidays
• 401k + 4% Company Match
• Monthly wellness and phone stipends
• Remote home office stipend
• Training cost coverage
• Paid parental leave for birthing and non-birthing parents
• Annual company get-together — PenrodPalooza!

And the people! Our people always top the list of what makes working at Penrod so amazing. Work with talented, team-driven, and friendly people who love what they do!

About Penrod

Penrod is a healthcare and life sciences consulting company that empowers exceptional experiences by engaging and consulting on technology and enabling digital transformation. Founded in 2011, a Summit Salesforce Partner since 2016, and HIPAA compliance accredited, Penrod has helped hundreds of companies ranging from startup to the Fortune 500; from pre-FDA approval to full commercialization; from specialty clinic to major healthcare system; improve their own patient experiences and implement technology to meet the challenges of the industry as they continue to evolve.

Penrod is an equal opportunity employer. Penrod does not discriminate against any employee or applicant because of race, religion, sex, sexual orientation, age, national origin, ancestry, disability, arrest or conviction record, marital status, military service or any other characteristic protected by applicable local, state or federal law and reasonably accommodates applicants and employees as required by applicable law.

Our Senior Salesforce Consultant completes design and consultant sessions with clients, owns architecture and build of Salesforce solutions, and delivers top quality products with industry best practices and guidance. Are you a team player that loves collaborating? We want you! 

As a Salesforce Healthcare and Life Sciences expert navigator, Penrod builds amazing experiences that keep its partners ahead of the digital curve.

What you can expect to do...

• Perform detailed analysis of business and technical requirements, in close collaboration with Project Managers and client stakeholders
• Develop and maintain validation rules, custom workflows and process, lead/opportunity pipeline management, service request and bug and feature requests, test and QA in sandbox and be the master of clean data
• Develop reporting and dashboard functions as well as business intelligence analytics
• Train/support end users with respect to their use of the Salesforce application
• Lead Salesforce technical architecture discussions and manage/educate stakeholders
• Direct the development lifecycle to ensure the delivery of highly secure solutions that are optimized for performance and built to scale

You’ll know you’re successful if you...

• Within the first two weeks, lead a client solution design session with a Health & Life Sciences client
• Within the first 3-4 weeks, complete the documentation of a client technical architecture for a Health & Life Sciences client
• Complete architecture design of at least 5 customer solutions within the first year of employment
• Delegate the implementation to other team members
• Maintain average CSAT Score of 8.5 Above
• Maintain an average utilization of 80%
• Balance 1-2 projects at a given time
• Identify and contribute to internal initiatives that aim to differentiate Penrod from its peers
• Support pre-sales efforts as requested by Solution Architects

You’re a good fit if you...

• 2+ years of Consulting Experience
• 3+ years of Salesforce experience in an HLS industry vertical
• Have 2+ Salesforce certifications (Salesforce Certified Administrator and one other)
• Have implemented Sales, Service, Experience Cloud
• Have Healthcare & Life Sciences industry experience
• Have built solutions using custom declarative automations (Flows, Guided Engagement, Process Builders)
• Have the ability to gather essential business requirements and translate them into functional designs, including user stories and diagrams
• Have excellent time management, prioritization and communication skills
• Maintain a wide degree of flexibility and latitude
• Have the ability to handle stress and last-minute, urgent requests
• Have strong analytical, problem-solving, and organizational skills (detail-oriented)
• Maintain empathy and positivity towards clients and team members when faced with challenging situations and/or relationships
• Are able to clearly communicate, both verbally and written, complex technical concepts to both technical and non-technical stakeholders
• Share your experience with others, through 1:1 mentoring, leading team projects, and occasional practice-wide presentations
• Have the ability and willingness to travel up to 25%
• NOTE: Based on the nature of our clients, and our contracts with them, certain vaccinations may be required for client travel

You’ll have an edge if you...

• Also have FSL, Health Cloud, or CPQ experience (not required but you must have interest in specializing in at least one of these areas)
• Have experience in enterprise software development, integrations, or support
• Have strategic planning experience
• Possess strong consultative, analytical, problem-solving, and organizational skills

Excited about the opportunity, passionate about what we do, and worried you don’t meet all the requirements? Apply anyway! Give us both the chance to find out.

Compensation and Benefits

Hiring On-Target Earnings Salary Range of: $116,000-162,000 comprised of base salary and bonus. Base salary and whole compensation package to be determined by the candidate’s level, experience, knowledge, skills, abilities, and alignment with market data.

• 100% employer-paid medical, dental, and vision premiums for eligible employees
• 50% employer-paid premiums for dependents without coverage through their employer
• Employer-paid short-term disability
• Unlimited PTO, Volunteer Time Off, and 10 company holidays
• 401k + 4% Company Match
• Monthly wellness and phone stipends
• Remote home office stipend
• Training cost coverage
• Paid parental leave for birthing and non-birthing parents
• Annual company get-together — PenrodPalooza!

And the people! Our people always top the list of what makes working at Penrod so amazing. Work with talented, team-driven, and friendly people who love what they do!

About Penrod

Penrod is a healthcare and life sciences consulting company that empowers exceptional experiences by engaging and consulting on technology and enabling digital transformation. Founded in 2011, a Summit Salesforce Partner since 2016, and HIPAA compliance accredited, Penrod has helped hundreds of companies ranging from startup to the Fortune 500; from pre-FDA approval to full commercialization; from specialty clinic to major healthcare system; improve their own patient experiences and implement technology to meet the challenges of the industry as they continue to evolve.

Penrod is an equal opportunity employer. Penrod does not discriminate against any employee or applicant because of race, religion, sex, sexual orientation, age, national origin, ancestry, disability, arrest or conviction record, marital status, military service or any other characteristic protected by applicable local, state or federal law and reasonably accommodates applicants and employees as required by applicable law.

Nextiva is looking for a bilingual (Spanish and English) CX experienced Pre-Sales Solution Consultant who has a strong desire to demonstrate their technical and sales skills by soliciting business requirements, developing a technical sales strategy, configuring and successfully demonstrating the solutions that address our customers business requirements and provide value.

This individual will work with our international sales organization to grow our brand presence and market share in the customer experience management industry. In this role, you will be responsible for demonstrating the value of our AI-powered engagement platform and the impact it can have on prospective customers' businesses in enterprise, Service Provider (SP), System Integrator (SI), and Business Process Outsourcer (BPO) markets.   

Key Responsibilities:

• You will be a key member of account teams with sales and other internal stakeholders for our identified markets
• Aligning innovative strategies to technology solutions for complex accounts. This role focuses on partnering with clients and collaborating with internal sales team members to drive consensus on a valuable solution for the client and/or partner
• Understand the client's problems and challenges, capture the opportunity, drive innovative ideas, and recommend practical next steps
• Bring focus to a client's decision-making process by communicating and evaluating solution options clearly and effectively
• Product Demos: Demonstrate through software demos how Nextiva can make an impact on the client's business challenges. This includes the delivery of software demonstrations and the construction of future state customer journeys
• "Solutioning" is fundamental to this role. It is important to realize that a component of the responsibilities will include assisting the customer, account executive, and customer success teams with the discovery, analysis, and recommendation of strategic solutions for the customer
• Convey a deep understanding of both our solution and the customer's environment
• Contribute to developing cross-functional solutions guides & templates to make the process more repeatable and effective
• Ability to travel based on territory alignment and region
• Applicants based in Spain are strongly preferred

Qualifications:

• 5+ years of experience in a pre-sales role for a Contact Center solution provider, BPO, CCaaS provider, or similar
• Prior success in selling the value of Customer Experience, contact center, or related solutions
• Strong familiarity and technical knowledge of omni-channel engagement, conversational AI, social & reputation management, and other customer service software solutions
• Strong familiarity with Google Cloud Platform and CCAI/Dialogflow/Vertex
• Strong working knowledge of data and application architectures, with a focus on administration, application integrations, reporting, and business analytics (i.e. Google Looker, PowerBI)
• Ability to leverage APIs with external systems to deliver customer journey demonstrations and develop customer-facing statements of work
• Ability to customize web layouts for custom demonstrations (HTML/CSS)
• Bachelor's degree in computer science, software engineering, or equivalent relevant experience strongly preferred
• Strong oral, written, presentation, collaboration, and interpersonal communication skills in both Spanish and English are required
• Ability to work as part of a team to solve both technical and sales-related problems

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

#LI-SP1 #LI-Remote