About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is positioned as a market leader by the analyst community and is listed as one of the world’s  top software companies by The Software Report. We are Acquia. We are a global company with employees located in more than 30 countries, and we’re building for the future. We want you to be a part of it!

We are looking for a highly motivated, collaborative, and engagedPartner Enablement Specialistto help us continue to build a great Partner Ecosystem.  This role requires a strategic thinker with a good understanding of how partner operations function, cross-functional collaboration, and a proven track record of delivering results in a fast-paced scale-up environment. You will be a key player as part of our Partner Operations team.

IN THIS ROLE YOU WILL

• Develop, facilitate and execute a multi-tiered product enablement strategy for a Partner audience including follow-up and reinforcement as needed.
• Deliver enablement via our network of partners including participation in our quarterly boot camps.  Serve as an in-house resource, provide feedback, and certify new partners for successful independent interactions with buyers
• Partner with Product, Product Marketing and Marketing teams to understand key capabilities to highlight to our partners.
• Project manage and/or create product related enablement assets to live in our Partner Portal
• Design and develop creative training solutions including, but not limited to, interactive instructor-led training courses, elearning and blended learning modules, and all related materials and resources
• Refine existing partner curriculum in alignment with evolving business priorities
• Maintain process for product certifications to be completed by our partner audience
• Create and refine a data driven, analytic framework to identify gaps and evaluate the success of our partners.
• Help in the management of our Partner Portal, Salesforce and other tools used as part of our Partner Program (internal and external).

REQUIRED EXPERIENCE, COMPETENCIES AND BEHAVIORS

• Bachelors or advanced degree
• 3+ years’ experience in sales, sales training, or partner operations, preferably for high tech organizations with the demonstrated ability to transfer skills and knowledge to a group and/or individual
• Polished training facilitation skills and expertise.  Experience creating partner enablement assets is a plus.
• Strong understanding of partner / channel operations and processes and techniques utilized by both digital agencies and professional services organizations.
• Strong meeting management and group facilitation skills.  Ability to structure small and large group meetings to achieve pre-defined objectives
• High competency in the following areas: highly collaborative, strong oral and verbal communication, ability to create polished enablement presentations and assets, attention to detail, planning, process and project management, effective decision making, results-oriented, ability to work under pressure and with tight deadlines
• Familiarity with eLearning authoring tools such as Articulate360, Learning Management Systems, and Salesforce a plus
• Strong project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
• Proactive and innovative mindset that constantly seeks opportunities to enhance processes and workflows internally that will benefit our partners and internal teams.
• Analytical mindset, with the ability to gather and analyze data to drive decisions, insights, and improvements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquiais positioned as a market leader by the analyst community and is listed as one of the world’s top software companies by The Software Report. We are Acquia. We are a global company with employees located in more than 30 countries, and we’re building for the future.We want you to be a part of it!

About the role:

Acquia is seeking a Principal Salesforce Administrator to join the Enterprise Business Systems Team in the Information Technology department. This position will play a pivotal role in continuing to enhance the Salesforce experience of Acquia’s users.

As the Principal Salesforce Administrator you will:

• Serve as a subject matter expert and systems administrator for Salesforce
• Be responsible for the day-to-day configurations, support, maintenance and improvement of Salesforce
• Manage new and existing Salesforce integrations
• Work closely with functional leaders to translate business needs into a recommended design for development
• Implement declarative development solutions to meet business user requirements; work with development team as needed to implement code solutions
• Log, track, prioritize, manage and document issues, bugs, enhancement and feature requests in ticketing system
• Work closely with team members to share best practices, lessons learned, solution details, etc. to help continue growing the team’s knowledge of Salesforce

Minimum Qualifications:

• 8-13 years of experience working as a Salesforce Administrator
• Salesforce Advanced Administrator Certification
• Salesforce Service Cloud Consultant Certification
• Experience supporting, designing, and developing Salesforce in an enterprise environment
• Proven track record of understanding complex business requirements
• Experience troubleshooting and implementing automations such as process builder and flow
• Understanding of CPQ, products and price books
• Experience integrating and configuring managed packages and API integrations such as Intacct, Gainsight, Conga, Mavenlink, etc.
• Ability to support stakeholders throughout the software development lifecycle
• Ability to create test scripts for User Acceptance Testing (UAT) as new features are deployed
• Understanding of deployment best practices, including documenting user acceptance tests/sign offs to ensure the quality of developed solutions prior to production deployment
• Deep understanding of business processes as they relate to the Salesforce application
• Comfortable with APEX code (our goal is to have minimal APEX used)
• Background in consulting is a plus

About You:

You are dependable, reliable, and able to work independently or as a member of a team. You are a self-starter who thrives in a fast-paced environment and unpredictable work environment. You possess strong problem solving abilities, initiative, and the ability to thrive under pressure. Your communication and interpersonal skills are exceptional.

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

About Acquia 

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is positioned as a market leader by the analyst community and is listed as one of the world’s  top software companies by The Software Report. We are Acquia. We are a global company with employees located in more than 30 countries, and we’re building for the future. We want you to be a part of it!

About the role

Acquia is seeking a seasoned Senior Marketing Analyst responsible for turning data into actionable insights that drive marketing strategies and decision-making. You will analyze campaign performance, customer behavior, and market trends to identify opportunities for optimization and growth. This role is critical to ensuring data-driven marketing that maximizes ROI and enhances customer engagement. 

What you’ll be doing

• Collect and analyze marketing data from various sources including CRM, web analytics, marketing automation platform, etc) to assess the performance of marketing campaigns and initiatives and determine the impact of marketing activities on sales performance
• Develop dashboards and reports to provide real-time insights into key marketing KPIs, including lead generation, funnel performance, customer acquisition costs, and campaign ROI and standardize methodology for reporting
• Support marketing optimization efforts by identifying trends, patterns, and areas for improvement across campaigns and channels
• Collaborate with the marketing team to measure and improve the effectiveness of lead generation, email marketing, social media, content marketing, and other campaigns
• Conduct customer behavior analysis to provide insights into segmentation, targeting, and personalization opportunities.
• Assist in the development and maintenance of marketing models, such as lead scoring and attribution models
• Monitor competitive landscape and market trends to provide context and strategic recommendations to the broader marketing team
• Ensure data accuracy and integrity across marketing tools and databases

Requirements

• 5+ years of experience in a marketing or data analyst role in a SaaS company
• Bachelor’s degree in Marketing, Data Analytics, Statistics, or related field
• Proficiency in marketing analytics, automation and orchestration tools including Google Analytics, Domo, Salesforce Marketing Cloud and CRM, Openprise, 6Sense, etc. and hands on experience integrating these systems with other technologies
• Strong analytical skills with the ability to interpret complex data sets
• Clear understanding of marketing funnel and sales lifecycle metrics and conversion optimization
• Attention to detail and a high level of accuracy in reporting and data analysis.
• Excellent communication skills with the ability to translate data into actionable insights for non-technical stakeholders.
• Team player, fast learner

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Account Executive - Enterprise Schools

Teaching kids to think critically and communicate effectively has never been more important, and NoRedInk helps students become better writers in more than 60% of U.S. school districts. 

We're looking for a talented Account Executiveto secure new K-12 school district customers and further our mission of helping every student unlock the written word. You’ll have the opportunity to build a book of business, leveraging high engagement from individual teachers and schools to close schools and build momentum for a district purchase across the largest, most strategic enterprise school districts in the country. 

In this role, you will:

• Demonstrate the value of NoRedInk to key stakeholders within some of the largest schools and area school districts in our enterprise segment
• Partner with your enterprise AE to develop strategies to identify what enterprise districts operate under a decentralized procurement practice
• Drive a groundswell of support at the school level within any all key enterprise districts by selling schools and adding additional schools into pipeline, resulting in additional district level meetings for the enterprise AE
• Convert qualified inbound leads into school sales across your territory
• Represent NoRedInk in your region and develop deep customer relationships in the territory, building a base of potential clients
• Become an expert on the ed-tech trends and challenges within the enterprise accounts in your territory and partner with marketing/SDR teams to build GTM strategies that uniquely position NRI to win business at scale in those accounts
• Meet or exceed quarterly and annual revenue goals
• Lead/attend lunch and learn/principal meetings to drive further school pipeline across the largest school districts in the country
• Manage your sales pipeline and ensure data integrity in Salesforce and Outreach
• Identify principal/regional meetings within your large enterprise districts and attend those meetings in order to build pipeline and build a groundswell of support for NRI within the community
• Navigate complex RFx/vendor approval processes in your district(s) to ensure that we become approved vendors within all enterprise districts
• Develop mastery of the NoRedInk solution and the competitive landscape

About you:

• 2+ years of sales experience, preferably SaaS sales and/or Education Background (Inclusive of BDR/SDR + additional experience)
• Bonus if you’ve sold gov-tech, ed-tech, or deployed ed-tech in a school or district
• A track record of hitting and exceeding metrics
• Demonstrated ability to identify/secure net-new business
• Experience using Salesforce and sales engagement solutions like Outreach to optimize sales performance
• Entrepreneurial, Creative, & Team Mindset

What NoRedInk Offers:

• A competitive salary and equity package in a well-funded startup with strong product-market fit
• Excellent health, vision, and dental benefits (U.S. Only)
• 100% remote work environment
• Flexible PTO and paid parental leave
• 401(k) (U.S. Only)
• LinkedIn Learning subscription with unlimited access to thousands of expert-led online courses
• Team retreats and events to connect with fun, talented coworkers
• The ability to help millions of students and teachers and address a critical societal need

About NoRedInk:

NoRedInk helps students in over 60% of US school districts become better writers. Our deeply engaging, adaptive curriculum personalizes exercises to kids' interests, guides them through the writing process with instructional support, and boosts their skills through targeted practice. Students have completed over 10 billion exercises on our site, and our mission is to help all students harness the power of the written word.

Check out our press page, including our 2-minute pitch on NBC and articles in The Washington Post, Wall Street Journal, and Forbes.

NoRedInk believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.At NoRedInk, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. 

Compensation at NoRedInk is robust and includes a full range of benefits, unlimited PTO, monthly coworking stipends, an initial home-office set-up stipend, and generous equity. Our salary ranges are based on factors such as expectations as laid out in the job description, internal parity, and individuals' experience and skills. Therefore, the on-target compensation range (OTE), inclusive of base and sales bonus, is $90,000.

*Unfortunately, we’ve discovered a phishing scam targeting NoRedInk applicants. The scam uses a similar domain to deceive candidates, including posting our same role on LI.

• If on LinkedIn, please ensure it is a posting associated with ourLI site

• Verify the link is accurate by visiting ourcareers page

• Our communications will always come from an @noredink.com address after applying.

If you have questions regarding the legitimacy of a job posting, please contact talent-acquisition@noredink.com.

*Note: Agencies or other third-party recruiters may not submit unsolicited candidate resumes or their information to any NoRedInk employee, including a NoRedInk Recruiter, unless a contract is signed and you are given permission by the Talent Acquisition team to work on a job opening.

Amperity is more than just the leading customer data platform — THE PEOPLE bring energy, smarts, and experience from all different backgrounds, reflecting our commitment to diversity, equity, and inclusion. THE TECHNOLOGY is multi-patented, AI-powered customer data management software that we invented to help solve problems that have been frustrating consumer brands for years. THE OPPORTUNITY is to hitch your career to a rocket ship. We're addressing a critical market need: helping hundreds of leading brands make sense of massive amounts of transactional and engagement data so that they can understand their customers and provide experiences that delight while boosting revenue and moving the business metrics that matter. Come help us make it happen!

The Role

Amperity’s Growth Marketing team is searching for a dynamic Senior Growth Campaigns Marketing Manager to own and execute integrated top of funnel omni-channel campaigns. This individual will spearhead digital campaign plans to capture demand and drive brand awareness for technical decision makers. This is an exciting opportunity to join our team and influence the go-to-market campaign strategy to attract, engage, and acquire high-value customers that convert to pipeline. If you love incorporating data driven insights, benchmarks and modern campaign best practices into your vision, read on to learn how this role can make a lasting impact across the broader revenue organization.

Interesting Problems

• Build top of funnel campaigns and strategy aligned to our go-to-market; including owning budget, KPIs, funnel conversion reporting, and digital channel activation.
• Regularly administrate, monitor, and optimize paid platforms (Google, Linkedin, TikTok, Bing, Youtube, Reddit, Podcasts) including pacing, bidding management, keyword strategy, budget and in-platform campaign development to increase ROAS. 
• Map out the buyer’s journey to discoverability of Amperity to attract, engage, nurture, and convert leads across multiple campaign touchpoints and integrated channels.
• Build a segmentation strategy to capture attention of key personas who educate through self discovery, thought leadership, influencers, and community-led forums. 
• Experiment and test ways to improve reach, capture demand and optimize inbound for the most cost-effective return on investment across paid and organic channels.
• Drive qualified pipeline across web, email, nurture, paid search, social media, display advertisements, and remarketing for timely sales follow-up of qualified leads.
• Explore new opportunities of investment to assist in scaling our customer acquisition lifecycle efforts and fuel growth with technical audience segments.
• Collaborate cross-functionally with marketing, product, revops, creative and sales teams to thoughtfully scale acquisition efforts and evangelize campaign learnings.
• Evaluate channel conversion, cost and engagement metrics, providing regular recommendations for continuous improvement and campaign optimizations.
• Manage paid search and social media campaign strategy; from managing budget, audience development, creative tests, landing page optimizations, backlinks, email.
• Deliver experiments to test messaging across customer acquisition tactics for B2B companies with long buying cycles. 

About You

• 8 years experience operating in a digital marketing or demand gen campaigns role, preferably in the B2B tech space, or at a relevant startup.
• 6 years developing integrated, multi-channel digital campaigns to capture demand and convert pipeline to revenue across the lead lifecycle and buying journey.
• Background marketing to technical audiences (developer, IT, data scientist, engineer). Also, knowledge of the Data cloud space would be a plus, but not required.
• Proven success testing, optimizing, managing SEO and paid social campaigns with an emphasis on building reports to show insights on cost, conversions and engagement.
• Consistent track record reporting on lead-gen and brand awareness media mix.
• Ability to work in a fast-paced environment that embraces continuous innovation.
• Comfortable presenting to senior management regular and ad-hoc campaign reporting by platform, channel, and user journey touchpoints metrics.
• Data oriented, highly analytical, and base decision making on performance.
• Basic understanding building email workflows within marketing automation platforms like Marketo and creating Salesforce reports for campaign conversions.
• Bachelor’s degree, preferably in Marketing or Business related equivalent
• Executed demand campaigns and A/B tests to measure content and messaging receptiveness, audience engagement, and overall KPI  performance
• Build an influencer marketing program that engaged a roster of industry influencers in thought leadership, social media, content, developer communities, product launches. 

Remote Available

Amperity has offices in Seattle and NYC. We are also currently hiring in CA, CO, FL, GA, IL, IN, MA, MN, NJ, NY, OH, OR, TX, WA. 

Compensation

Base Salary:  $146,000 - $200,000.Within our pay range, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, internal equity, as well as candidate qualifications such as skills, experience, and education/training. 

Cash Incentives:Cash incentives are also available.

Stock Options: The opportunity for ownership is an exciting part of Amperity’s total compensation package. Every employee at Amperity receives a new-hire equity grant, commensurate with the scope of their position.

Benefits

We offer all the benefits you'd expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. For more details on our benefits, please see our US Benefits & Perks Guide.

Amperity is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

About this role 

Our Revenue & Payment Operations Team is growing and seeking an energetic self-starter who will help support the day-to-day operations of Transcarent’s revenue cycle. In this role, you will be responsible for delivering quality billing and payment services to our clients, providers, and Members, with a strong focus on timeliness, accuracy, and efficiency. The ideal candidate has outstanding organizational skills and excels in a deliverable-focused, fast-paced environment. 

What you’ll do 

• Execute day-to-day operations of the revenue cycle for our SurgeryCare product; from initial invoicing through claims collection/review and final reconciliation 
• Independently manage case workload and complete deliverables timely, accurately, and in an organized fashion 
• Serve as the primary billing contact for an assigned group of clients and deliver an excellent client experience by addressing, escalating, and resolving billing, payment, or other issues in a timely and appropriate manner 
• Support management by finding and implementing solutions to benefit team, improve processes, and create efficiencies 
• Collaborate and problem-solve with other internal teams such as Care Support Services, Provider Relations, and Client Success 

What we’re looking for 

• Bachelor’s degree or higher, or equivalent professional experience 
• 1-3 year(s) of revenue cycle management, claims billing/coding, operations, accounting, and/or customer service experience 
• Background in healthcare, digital health, or a related discipline - startup experience is a plus 
• Proficiency with Microsoft Office applications and familiarity with other systems (NetSuite, Jira, Salesforce, etc.) 
• Comfortable working independently and as part of a team, with minimal direct supervision 
• Highly organized and detail-oriented; follows processes and procedures, but conscientious about continuously improving and creating more efficient and effective methods 
• Excellent interpersonal and communication skills; willingness to speak up, ask questions, or request clarity when something is unclear 
• Ability to shift focus when priorities change without losing sight of original tasks and deadlines 
• Comfortable in a fast-paced and evolving organization with a willingness to be flexible and pivot when needed 

As a non-exempt hourly position, the pay for this role is: 

• $20.00-$24.00/hr 

About this role 

The Bilingual Intake Coordinator reports to the Care Support Services Manager and is responsible for providing world-class support to Members seeking surgical care and other benefits offerings. In this role, you will contribute to an exceptional Member experience, ensuring we are meeting our metrics for inbound calls and surgical conversions as the first touch with our Members for their surgery care experience. Your work will be critical to delivering superior Member care to a rapidly growing member base. 

What you’ll do

• Accountable for engaging, educating, and qualifying new and existing members on our Surgery Care program offering and ensuring all benefits are clearly articulated and understood.   
• Depending on the client, offer additional services and then route the call to the pod member who can best assist the member in next steps.   
• Engage the Member into the Transcarent ecosystem 
• Provide exceptional customer service through inbound/outbound calls in our fast-paced, contact center environment. 
• Convert leads into users of the care experiences offered to the Members 
• Offer member guidance, including verification of benefits. 
• Ask probing questions to recognize additional member needs. 
• Partner with internal clinical professionals in providing member guidance. 
• Work with highly sensitive information while maintaining Personal Protected Information (PPI) requirements. 
• Adjust shift/scheduling based on the needs of the organization (including occasional paid overtime, shift differential, and working holidays). 
• May or will work evening/overnight shifts on a rotating schedule. 

What we’re looking for 

• 1 year of experience in a customer service and/or sales call center role 
• Verbal and written communication skills in both English and Spanish
• Experience in sales and lead follow-up 
• Verifiable strong ability to influence  
• Ability to work effectively in a team environment 
• Strong critical thinking and problem-solving skills 
• Ability to effectively organize work activities to meet deadlines 
• A “delight the customer” attitude 
• Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), CRM tools (Salesforce), IM/video conferencing (Slack/Zoom), and telephones efficiently. 
• Strong customer service skills with a caring personality, willing to put in extra effort to ensure our members are taken care of during potentially difficult times. 
• Excellent communication skills (spoken and written) in English; comfortable talking on the phone for extended periods of time and replying to emails in a timely manner. 
• Trustworthy and accountable behavior, capable of viewing and maintaining confidential personal information daily. 
• Ability to build long-lasting relationships, provide professional and knowledgeable guidance 
• Exemplify great team-oriented behavior to achieve goals 
• Possess a competitive drive and entrepreneurial confidence to succeed, a high level of ownership, accountability and initiative 

As an hourly position, the pay for this role is:

• $23.08/hr

About the Team:

In this role, you will contribute to Cloudflare's revenue generation engine by delivering pipeline at scale to the Sales counterparts. You will do this through a maniacal focus on people, process, and tools. The Business Development organization is anchored in a culture focused on the development & training of its employees, incubating talent across the company, teamwork, and celebrating success. With flawless execution, we believe the Business Development organization will be a competitive differentiator for Cloudflare.

This is a great opportunity to be a member of our high performing Sales team at a hyper-growth technology company. The Business Development Representative (BDR) will:

• Be the first point of contact for customers that need help finding solutions
• Develop your customer centric sales skills to deliver a stellar customer experience
• Learn Cloudflare’s products and services in detail

Similar to other roles that Cloudflare, this role has a tenure requirement of 18-24 months before you may be eligible to apply for another role within the company.

About the Role

Location: Hyrbid from our London office

Start: Candidate must be available to start within 4 weeks.

Languages required: English, Swedish AND Danish

This is a great opportunity to be an early member of a high performing sales team at a fast growing technology company. We are looking for ownership-oriented team members with excellent communication skills and technical curiosity. As the Business Development Representative (BDR), you will: 

• Create excellent customer experiences
• Learn customer-centric sales skills
• Become an expert in Cloudflare’s product
• Team members have opportunities to move into roles across the organization, especially in mid-market sales, customer success, solutions engineering, and sales operations

Day in the Life of BDR at Cloudflare

• Own and meet target quota related to number of qualified opportunities, response SLA, value of sales pipeline, and revenue
• Develop new business opportunities from inbound and marketing-generated leads
• Discover pain points and use case, map them to broad set of Cloudflare solutions and qualify for Enterprise sales opportunities
• Work cross-functionally with stakeholders (account executives, marketing, sales operations, fellow BDRs)
• Report, track, and manage sales activities and results using SFDC
• Play an active role in the creation and iteration of team processes

Examples of desirable skills, knowledge and experience

• Self-motivated; entrepreneurial spirit
• Ability to work as part of a team or independently
• Analytical, organization and time management skills
• Comfortable working in a fast-paced, dynamic environment
• Strong interpersonal communication skills
• Customer-oriented mindset with empathy and curiosity
• Aptitude to learn technical concepts/terms
• Ability to manage multiple tasks/projects simultaneously
• Minimum 1 years of experience in BDR or in a similar capacity in technology industry is preferred, specifically in SaaS will be a plus
• Experience in Outreach and Salesforce is a plus

About the Team:

In this role, you will contribute to Cloudflare's revenue generation engine by delivering pipeline at scale to the Sales counterparts. You will do this through a maniacal focus on people, process, and tools. The Business Development organization is anchored in a culture focused on the development & training of its employees, incubating talent across the company, teamwork, and celebrating success. With flawless execution, we believe the Business Development organization will be a competitive differentiator for Cloudflare.

This is a great opportunity to be a member of our high performing Sales team at a hyper-growth technology company. The Business Development Representative (BDR) will:

• Be the first point of contact for customers that need help finding solutions
• Develop your customer centric sales skills to deliver a stellar customer experience
• Learn Cloudflare’s products and services in detail

Similar to other roles that Cloudflare, this role has a tenure requirement of 18-24 months before you may be eligible to apply for another role within the company.

About the Role

Location: Lisbon, office based.

Start: Candidate must be available to start within 4 weeks.

Languages required: English, Swedish AND Danish

This is a great opportunity to be an early member of a high performing sales team at a fast growing technology company. We are looking for ownership-oriented team members with excellent communication skills and technical curiosity. As the Business Development Representative (BDR), you will: 

• Create excellent customer experiences
• Learn customer-centric sales skills
• Become an expert in Cloudflare’s product
• Team members have opportunities to move into roles across the organization, especially in mid-market sales, customer success, solutions engineering, and sales operations

Day in the Life of BDR at Cloudflare

• Own and meet target quota related to number of qualified opportunities, response SLA, value of sales pipeline, and revenue
• Develop new business opportunities from inbound and marketing-generated leads
• Discover pain points and use case, map them to broad set of Cloudflare solutions and qualify for Enterprise sales opportunities
• Work cross-functionally with stakeholders (account executives, marketing, sales operations, fellow BDRs)
• Report, track, and manage sales activities and results using SFDC
• Play an active role in the creation and iteration of team processes

Examples of desirable skills, knowledge and experience

• Self-motivated; entrepreneurial spirit
• Ability to work as part of a team or independently
• Analytical, organization and time management skills
• Comfortable working in a fast-paced, dynamic environment
• Strong interpersonal communication skills
• Customer-oriented mindset with empathy and curiosity
• Aptitude to learn technical concepts/terms
• Ability to manage multiple tasks/projects simultaneously
• Minimum 1 years of experience in BDR or in a similar capacity in technology industry is preferred, specifically in SaaS will be a plus
• Experience in Outreach and Salesforce is a plus

About The Dept.

The Information Technology Product group is responsible for setting the direction and priorities for Cloudflare enterprise business systems. Our Product Managers partner with all functional teams across Cloudflare to define capabilities that enable us to grow, service our customers & provide reliable platforms for all employees.

What you'll do

We are seeking an IT Product Manager, Quote-to-Order Systemsto lead a variety of strategic systems initiatives within Cloudflare. The IT Product Manager will serve as a “trusted advisor,” the strategic interface between a variety of Finance and Pricing business areas and the Enterprise Applications team with the focus on business technology strategy development, requirements discovery, risk and service management. The IT Product Manager will be the main technology functional expert for all QTO internal business systems, having a holistic view of the end-to-end process from a systems point of view. The Product Manager will proactively share knowledge of technology risks and opportunities to build competitive advantage and improve efficiency and effectiveness of business units. The candidate will partner with business leadership and other key stakeholders to define opportunities and identify and prioritize projects based on predefined criteria.  

Responsibilities:

• Q2O Process Ownership: Serve as the primary point of contact and partner for both business (Finance and Pricing) and IT Enterprise Applications (delivery) teams, focusing on Quote-to-Order processes.
• Requirements Gathering: Collaborate with the business to gather, document, and analyze business requirements, objectives, outcomes, and end-user needs to align people, processes, and systems within the Q2O context.
• Q2O Product Roadmap: Lead the vision and strategy for the Q2O product scrum team, working closely with product owners to develop a comprehensive roadmap aligned with business goals.
• Q2O Technology Strategy: Drive and influence the overall QTO IT roadmap (including CPQ), ensuring a strong focus on Q2O business performance, scalability, and risk mitigation.
• Technical Knowledge Transfer: Provide knowledge transfers and vision to technical teams and TPMs, ensuring clear and concise Q2O requirements are understood for successful implementation and go-live.
• Stakeholder Alignment: Maintain regular communication with business stakeholders and IT delivery leads to ensure ongoing alignment on Q2O system roadmap placement and timelines.
• Technology Market Analysis: Track the technology market, identifying and staying informed about emerging applications or new product capabilities that align with Cloudflare's Q2O technology stack.
• Vendor Relationships: Lead and nurture relationships with platform vendors, influencing their roadmaps and sharing their capabilities with the business to support Q2O objectives.
• Vendor Selection: Partner with Procurement to lead the vendor selection process for new Q2O technologies, including research, evaluation, demos, and presenting recommendations to leadership.
• IT Governance: Adhere to and instill IT Planning and Governance structures, including running Q2O steering committee meetings, meeting with functional leaders, and ensuring alignment between  business and IT teams.
• Roadmap Management: Lead weekly roadmap meetings with delivery leads to collaborate on Q2O priorities, roadmap placement, risk management, and capacity issues.

Examples of desirable skills, knowledge and experience

• BA/BS in Business Administration or Computer Science, or an equivalent combination of education and experience.
• Minimum of 10 years experience with pricing system experience including complex knowledge and deep understanding of deal desk, pricing operations, etc.
• Experience with GTM and finance systems.
• Strong sense of urgency, ability to manage priorities and tight deadlines in a fast-paced and ambiguous environment.
• Strong ability to communicate with executive leadership, think on a strategic level, and communicate the strategy across the various product teams.
• Highly organized and able to juggle many tasks without losing sight of the highest priority items.
• Demonstrated ability to communicate clearly to technical and non-technical audiences, and project manage multiple concurrent projects with varying internal stakeholders and demands.
• Excellent written and verbal communication skills with the ability to communicate effectively and efficiently in a global fragmented environment.
• Exposure to common ERP & CRM systems; Preferred experience on Salesforce or Oracle.
• Contracting processes, understanding of Channel Business Models (Direct/Partner) with a focus on Subscription and usage based pricing models.
• Experience with business processes which drive End to End Quote or Order processes
• Experience with billing systems, Stripe preferred, operating in a high-growth SaaS model.

Compensation

Compensation may be adjusted depending on work location.

• For Colorado, Illinois, Maryland and Minnesota based hires: Estimated annual salary of $147,000 - $179,000.
• For New York City, Washington, Washington D.C. and California (excluding Bay Area) based hires: Estimated annual salary of $161,000 - $197,000.
• For Bay Area based hires: Estimated annual salary of $168,000 - $206,000

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

The Director, Sales Operations at Elation Health will play a pivotal leadership role in shaping and driving the effectiveness and efficiency of the sales organization. This individual will take full ownership of designing and executing sales strategies, optimizing processes, and leveraging data-driven insights to improve sales performance. The Director will act as a strategic partner to the sales leadership, leading initiatives that directly impact the company’s growth objectives. The ideal candidate is a visionary, data-oriented leader who thrives on driving change and elevating the performance of high-impact sales teams.

Key Responsibilities:

Sales Process Leadership and Optimization:

• Lead the end-to-end design, implementation, and optimization of sales processes to enhance efficiency, scalability, and effectiveness within the sales team.
• Champion the adoption of sales best practices, fostering a culture of continuous improvement and operational excellence across the organization.
• Take ownership of maintaining comprehensive and dynamic documentation of sales processes and policies, ensuring teams have clarity and consistency.

Sales Performance Leadership:

• Provide strategic insights by analyzing key performance metrics, identifying trends, areas for improvement, and growth opportunities, and leading actionable improvements.
• Collaborate closely with sales leaders to define and set ambitious targets, quotas, and KPIs that align with Elation’s overall growth objectives.
• Take accountability for delivering regular executive-level reports and dashboards to track performance against goals and drive data-informed decision-making.

Sales Tools and CRM Strategy:

• Own the management and strategic optimization of CRM systems (e.g., Salesforce), ensuring data integrity, governance, and alignment with business goals.
• Lead the evaluation, implementation, and management of sales tools and technologies to enhance productivity, performance, and innovation across the sales team.
• Oversee the ongoing training and support of the sales team to ensure effective and consistent use of sales tools.

Sales Forecasting and Planning:

• Partner with finance and sales leadership to lead the development of accurate, actionable sales forecasts that align with long-term business objectives.
• Take ownership of territory planning, quota setting, and resource allocation to drive optimal sales coverage and maximize target achievement.
• Lead the annual and quarterly sales planning processes to align sales efforts with overarching company goals and strategies.

Data Analysis and Executive Reporting:

• Provide leadership in analyzing sales data to deliver actionable insights into sales performance, pipeline health, and evolving market trends.
• Lead the creation and presentation of executive-level dashboards, reports, and presentations that influence strategic decisions and guide leadership direction.
• Take a proactive approach to conduct ad-hoc analysis and provide thought leadership to optimize sales strategies in real-time.

Cross-Functional Leadership and Collaboration:

• Build and nurture strong partnerships with marketing, finance, product, and customer success teams to ensure that sales strategies are fully aligned with broader company objectives.
• Act as a key communication leader and collaborator between the sales team and other departments, driving alignment and fostering a culture of shared success.

Sales Training and Development Leadership:

• Partner with sales leadership to identify and address training needs, and lead the development of comprehensive sales training programs.
• Oversee the onboarding of new sales team members, ensuring they are well-equipped with the knowledge and tools to achieve success quickly.
• Own the development and implementation of sales enablement materials, ensuring the sales team has access to resources that drive productivity and success.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field.
• 3-5 years of experience in sales operations, sales analytics, or a related role.
• Strong analytical skills and experience with data analysis tools (e.g., Excel, Tableau, Power BI).
• Proficiency with Salesforce and other sales tools.
• Excellent communication and interpersonal skills.
• Ability to work cross-functionally and manage multiple stakeholders.
• Strong project management skills and attention to detail.
• Experience in healthcare or healthcare technology is a plus.

Salary: $175,000 - 200,000k/yr USD + variable comp

Elation welcomes individuals from all backgrounds and walks of life. Elation is proud to be an Equal Opportunity Employer and is dedicated to creating and maintaining a diverse and inclusive work environment.

We are committed to equal opportunity for all employees and applicants, and value individuals with diverse perspectives including, but not limited to: race, color, religion, sex, sexual orientation, socioeconomic status, age, gender identity or gender expression, national origin, disability or veteran status.

Elation also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. We firmly believe a strong culture that supports a diverse and inclusive workforce allows us to achieve Elation’s mission of helping independent primary care thrive.

As a healthcare technology company whose mission is to support IPCPs and frontline healthcare workers, and as a tight-knit company where we have the utmost concern and care for our team members, Elation Health has adopted a Mandatory COVID-19 Vaccination Policy. 

This policy will comply with all applicable laws and is based on guidance from the Centers for Disease Control and Prevention and local health authorities.

We will not require any candidates to be vaccinated in order to interview for our open positions, but all new hires at Elation will be required to share a copy of their vaccination certification or present documentation to request an exemption. 

In compliance with the EEOC, any team member in need of an exemption from this policy due to a medical reason, or because of a sincerely held religious belief must provide People Ops (hr@elationhealth.com) with appropriate documentation. For a medical exemption, we require a doctor’s note, and for a religious exemption, we require a note from the team member outlining the request.

The Basics (Hybrid Role, 3 days in office):

As a Senior Software Engineer at Tanium, you will build and maintain best-of-breed products as part of a nimble development team. Tanium focuses on a customer engagement model and feedback process to ensure our products are designed the right way from the beginning. When new products ideas are identified, our software engineers design, develop, test, and deploy the products from the ground up, while iterating with product management and customers for feedback and input. 

What you’ll do:

• Build and maintain Tanium's products alongside an agile development team 
• Design, develop and test new product ideas from the ground up while working with product management for feedback and input 
• Work on small teams that tackle big challenges in common components like a common data service tasked with unifying and consolidating endpoint data across the entire ecosystem, handling time series data that drive dash boarding and reporting, and exposing data externally through GraphQL enabling partners (like Salesforce) to easily integrate. 
• Delivering higher level services enabled by our core services that directly enable our products. These services focus on everything from security to operations to auditing. 

We’re looking for someone with:

Education  

• Bachelor's degree or equivalent experience 
• CS Degree preferred 

Experience

• • 5+ years industry experience, 7+ preferred
  • Experience designing and building high-impact, high-performance, scalable, observable, and maintainable backend services and APIs
  • Knowledge of at least one of Golang (preferred), Node.js, Python, Ruby, Rust, or Java
  • Experience with HTTP API design and development
  • Experience with modern software engineering development and automation tools like git and Jenkins
  • Experience with multiple cloud technologies (i.e. AWS and Azure)
  • Experience designing and running health monitoring systems for multi-tenancy customers on Kubernetes.
  • Experience working with Logging, Tracing or Alerting systems
  • Experience with modern software engineering development and automation tools like git and CI/CD * pipelines
  • Experience with Infrastructure as Code (Terraform, Helm Charts, CloudFormation, Pulumi)

 Other

• • Demonstrates sound judgment for balancing between rapid development, and long-term code maintainability and supportability
  • Communicates effectively, both technically and non-technically, as well as in written and oral forms
  • Believes in the power of and the need for writing automated tests as part of development
  • Skilled debugger who can put out fires under pressure when things go wrong in production environments
  • Has knowledge of a variety of modern software frameworks (server side & browser side) and the versatility to learn new tools
  • Detail-oriented and passionate for creating an awesome user experience

About Tanium 

Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its converged endpoint management (XEM) platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty™, visitwww.tanium.comand follow us onLinkedIn andX. 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

What you’ll get

The annual base salary range for this full-time position is $120,000 to $355,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

For more information on how Tanium processes your personal data, please see our Privacy Policy.