Securly stands as the definitive leader in K-12 student safety and wellness solutions, protecting over 20 million students across 20,000 schools worldwide. Our AI-driven safety solutions have established us as one of the fastest-growing EdTech companies, consistently recognized as EdTech Product of the Year and a Top Place to Work. We're revolutionizing student safety through innovative technology and data-driven insights, with our comprehensive product suite setting new industry standards for student well-being and digital safety in education.

Role Overview

As Business Intelligence Strategist, you'll spearhead our analytics and insights initiatives while making a meaningful impact on student safety. Reporting to the Director of Revenue Operations, you'll transform complex data into strategic insights that shape our growth strategy, working directly with C-Suite and senior leadership. You'll be responsible for building our data infrastructure, developing analytics strategies, and supporting key stakeholders across Finance, Marketing, Customer Success, and Sales teams. This role combines strategic thinking with hands-on technical expertise to drive our next phase of growth.

Key Responsibilities

Data Strategy & Infrastructure

• Design and implement a scalable data infrastructure that supports long-term business growth and innovation
• Build and optimize GTM metrics dashboards focusing on lead management, customer health, conversion metrics, and revenue forecasting
• Develop automated reporting solutions and predictive analytics models to enhance decision-making
• Manage ETL processes and establish robust data pipelines across multiple data sources
• Collaborate with engineering teams on custom solutions and system integrations
• Implement data quality measures and validation processes across all analytics workflows

Leadership & Analytics

• Present data-driven insights to C-level stakeholders and board members, translating complex data into actionable business strategies
• Create and maintain executive dashboards for weekly, monthly, and quarterly reporting, including KPI tracking and trend analysis
• Lead complex, cross-functional projects with clear timelines and deliverables, ensuring alignment across departments
• Mentor team members and foster a data-driven culture throughout the organization
• Drive strategic planning through analytical insights and predictive modeling
• Develop and maintain documentation for all analytics processes and methodologies

Technical Environment & Tools

• Primary platforms: Salesforce CRM, HubSpot, Google Ads, Outreach, ZenDesk, OpenSearch
• Data infrastructure: AWS/Redshift, Twilio Segment, data warehousing solutions
• Visualization tools: Tableau, Mode Analytics, ThoughtSpot
• Expert-level proficiency in Excel/Google Sheets, including advanced formulas, pivot tables, and macro development
• Proven track record of implementing data models using SQL, Python, or R in production environments
• Demonstrated success in evaluating, selecting, and deploying BI tools across organizations

Required Skills & Qualifications

• Proven success in building and scaling GTM analytics functions in high-growth environments
• Advanced proficiency in Salesforce CRM and marketing automation platforms
• Strong knowledge of AWS/Redshift, ETL processes, and data pipeline management
• Excellence in presenting to C-level stakeholders and driving strategic decisions
• Bachelor's degree in a quantitative field or equivalent experience
• Deep understanding of GTM functions and their unique challenges
• Track record of implementing successful data governance frameworks

First Year Objectives

• 90 Days: Establish core executive reporting dashboards, implement weekly/monthly metrics reporting system, and audit existing data infrastructure
• 180 Days: Develop automated reporting solutions, establish data governance framework, and launch initial predictive analytics models
• 360 Days: Complete BI infrastructure implementation, develop comprehensive predictive analytics models, and establish growth modeling framework
• Create and implement data literacy training programs across departments

Benefits & Culture

• Remote-first environment with unlimited vacation and 8 paid holidays
• Competitive compensation including base salary and performance bonus
• Premium health, dental, and vision coverage with 100% employee premium coverage
• Company-sponsored 401(k) match
• 12 weeks fully paid parental leave
• $1,000 annual professional development stipend
• Summer Friday half-days and year-end paid leave week
• Opportunity to directly impact student safety and wellness
• Collaborative, innovation-driven environment
• Mental health and wellness resources

Securly is an Equal Opportunity Employer committed to building a diverse and inclusive team. We encourage applications from candidates of all backgrounds and experiences, believing that diverse perspectives strengthen our ability to serve our community of schools and students. Join us in our mission to create safer, more supportive educational environments through innovative technology solutions.

About Invoca:

Invoca is the industry leader and innovator in AI and machine learning-powered Conversation Intelligence. With over 300 employees, 2,000+ customers, and $100M in revenue, there are tremendous opportunities to continue growing the business. We are building a world-class SaaS company and have raised over $184M from leading venture capitalists including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures.

About the team

Reliability Engineering is Invoca's foundation. We provide the infrastructure, tools, and observability for Invoca to build whatever is needed. We ensure stability today and enable growth for tomorrow.

We’re organized around three major needs:
- Consulting with development teams.
- Core service ownership and building the future of Invoca infrastructure.
- Research & development to keep our skills sharp and stay ahead of the industry.

The SRE Group is responsible for production uptime, observability, and platform reliability. Invoca takes a highly balanced approach to engineer on-call requirements and believes strongly in service ownership, allowing engineering teams to have autonomy and accountability for the amazing things they build.

The position’s reporting structure is:
Engineer -> Senior SRE Manager -> Director, SRE -> CTO -> CEO

About the Role

Our engineers are thoughtful, hard-working, friendly, and curious. We recognize that problem-solvers are everywhere and encourage you to apply if you:

• Are curious, thoughtful, and seek to understand first
• Understand and apply systems thinking in your day-to-day work
• Operate with a customer-focused approach 
• Enjoy building trust & relationships with your team, your peers, and your colleagues throughout the organization
• Understand reliability engineering principles and can advocate for better practices
• Want to show up and solve problems

What you will do:

• Provide observability for infrastructure and services across the Invoca platform including tools like Prometheus, Grafana, and Kibana
• Provide Kubernetes as a service to development teams
• Find new and better ways to scale our infrastructure in response to customer (internal and external) needs
• Help enable multi-region and international presence to meet developer expectations
• Participate in a one-week on-call rotation for services owned by your team
• Solve challenging problems presented by the team and the business
• Use metrics and your team’s collective experience to drive development decisions

Qualifications

• 3 years experience in an SRE (or equivalent e.g. sysadmin, software engineer) role
• A background in Linux, Docker, and/or Kubernetes
• Solid experience with configuration management and infrastructure as code
• Critical thinking and problem solving
• Exceptional communication skills
• A strong sense of accountability

Salary, Benefits & Perks:

Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our offerings:

• Paid Time Off -Invoca encourages a work-life balance for our employees. We have an outstanding PTO policy, starting at 20 days off, for all full-time employees. We also offer 16 paid holidays, 10 days Compassionate Leave, 3 days volunteer time and more.
• Healthcare -Invoca offers a health care program that includes medical, dental and vision coverage. There are multiple plan options to choose from so you can make the best choice for yourself, partner and family.
• Retirement - Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
• Stock options - All employees are invited to ownership in Invoca through stock options.
• Employee Assistance Program -Invoca offers well-being support on issues ranging from personal matters to everyday life topics through the WorkLifeMatters program.
• Paid Family Leave -Invoca offers up to six weeks 100% paid leave for baby bonding, adoption, and caring for family members
• Paid Medical Leave - Invoca offers up to twelve weeks 100% paid leave for childbirth and medical need
• Sabbatical -We thank our long-term team members with an additional week of PTO along with a bonus after 7 years of service.
• Wellness Subsidy - In further support of your well-being,Invoca provides a wellness subsidy that can be applied to a gym membership, fitness classes and more.
• Position Base Range -$$127,000.00 - $150,000.00/year, plus bonus potential

Recently, we’ve noticed a rise in phishing attempts targeting individuals who are applying to our job postings. These fraudulent emails, posing as official communications from Invoca aim to deceive individuals into sharing sensitive information. These attacks have attempted to use our name and logo, and have tried to impersonate individuals from our HR team by claiming to represent Invoca. 

We will never ask you to send financial information or other sensitive information via email. 

DEI Statement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace.

#LI-Remote

About Offensive Security 

Founded in 2007 by the creators of Kali Linux, OffSec (formerly known as Offensive Security) is the leading provider of continuous professional and workforce development, training, and education for cybersecurity practitioners. OffSec’s distinct pedagogy and practical, hands-on learning help organizations fill the infosec talent gap by training their teams on today’s most critical skills.

Become a part of our global presence and work from anywhere. With team members in over 40 countries, we believe in inspiring people of all backgrounds and communities. The OffSec team is composed of diverse, internationally published authors, conference speakers, and seasoned information technology professionals from both the private sector and governments worldwide.

Excited about our mission and what we do? Apply and join us!

About the Job:

Offensive Security is looking for Sales Development Representatives (SDR) as we continue to build our team in the Asia Pacific Region. You will identify and qualify both inbound and outbound opportunities. You will be on the phone talking with prospects and you have the desire to compete and win. The SDR will be the first contact for OffSec prospects and customers on their journey for their cyber security training and certification. Successful SDRs will possess a demonstrated ability to develop strong business relationships and work ethic. We offer growth and visibility across the entire organization!

Responsibilities:

• You will source new opportunities through creative outbound methods using tools like LinkedIn Navigator, Salesforce, ZoomIno.
• Create weekly prospecting plans outlining how you will have success with your account team
• Set up quality meetings for supported account executives
• Able to adapt strategies dynamically based on internal and external feedback

Qualifications:

• A people person and a good listener, always ask good questions.
• Self-driven and able to make prospecting plans towards building strong sales pipelines
• Capability to execute aligned sales and prospecting cadence
• 3+ Years of business development or quota carrying sales experience
• Familiar with sales methodologies like MEDDPICC or equivalent
• Previous sales or business development experience covering one or multiple eastern Asia countries.
• Fluent in both English and Mandarin is a must
• Familiar with sales tools (ZoomInfo, LinkedIn Sales Navigator)
• MUST SPEAK ENGLISH AND MANDARIN

Working conditions

This role is a full-time salaried position. Work hours for this position are flexible and will be performed from a home office. Must be located in Taiwan.

Direct reports

This position has no direct reports.

EEO

OffSec provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ABOUT THE ROLE

The Field Marketing Manager, EMEA is responsible for planning and executing marketing activities in order to generate leads and promote brand awareness. You will work closely with our partner, marketing, and sales teams to ensure that campaigns are aligned with business objectives and target audiences. Our ideal candidate has run field, campaign or partner marketing in prior roles, with significant experience in the cybersecurity market.

Reports To:VP of Marketing

Pay Classification:Full-Time, Exempt

Responsibilities

• Develop and execute regional marketing campaigns tailored to the EMEA market, aligned with global marketing goals and local business objectives.
• Plan, organize, and execute regional trade shows, webinars, roadshows, and partner events to generate leads and increase brand awareness.
• Adapt global marketing materials and campaigns to suit the cultural and business nuances of different countries within the EMEA region.
• Collaborate with regional partners to co-create marketing programs, manage joint campaigns, and ensure alignment with channel strategy.
• Work with internal teams to develop region-specific marketing assets, including case studies, sales collateral, blogs, and localized landing pages.
• Track, analyze, and report on the performance of regional marketing activities to optimize future campaigns and ensure ROI on marketing spend.
• Manage and allocate the regional marketing budget to maximize impact and return on investment for all activities.
• Collaborate closely with marketing, sales, product, and corporate marketing teams to ensure alignment between regional marketing and sales strategies.

Minimum Qualifications

• 3-5 years of event experience
• Strong Salesforce and Pardot experience, or comparable relevant experience
• Advanced understanding of B2B marketing
• Proven track record of delivering creative and effective events
• Experience working with sales teams
• Experience with international partner management
• Thrives in a fast-paced environment
• Ability to work individually as well as collaboratively across various cross-functional departments including sales and marketing
  
  

SKILLS

• Creative, innovative and resourceful
• Strong critical thinking
• Impeccable attention to detail, strong project management and time management skills
• Thrives in a fast-paced environment
• Ability to establish priorities and meet deadlines in an ever-changing environment with competing priorities

ABOUT THE ROLE

The A-LIGN GTM team is looking for a pioneer Channel Partner Sales Manager to join the Global GTM team. A truly greenfield opportunity awaits to build a Channel program from the ground up. This individual will primarily be responsible for the identifying, mobilizing, and maintaining partner lead generation channels. The successful team member will work in tandem with sales managers and marketing leads to successfully develop and service all partners and prospects within their respective geography/territory. They will also collaborate with the U.S. channel and marketing teams on programs and events designed to promote A-LIGN’s service offerings and drive revenue to A-LIGN through partners. The candidate should have experience scrutinizing business opportunities and obtaining support through written documentation, building strong relationships, and be comfortable managing multiple responsibilities within a fast-paced environment. The ideal client will have extensive experience, existing relationships, and contacts within the IT and/or Cybersecurity partner landscape that could be called upon to help build the foundational growth of the program. A-LIGN will view this employee as a future leader that we can build our EMEA business around.

Key duties and responsibilities:

• Manage, prospect, and develop key relationships with existing and/or potential partners.
• Drive and manage partner review process with focus/transactional/minor partner tier.
• Support partner review/QBR process with Strategic and Key partners.
• Support and drive partner marketing campaigns.
• Track and forecast lead metrics and correlate revenue achievement.
• Report on business performance and program status to leadership.
• Develop new processes and formats to address business needs and increase output.

Minimum Qualifications

• Bachelor’s or equivalent degree
• Dynamic, high-energy sales professional with a minimum of 5-7 years’ experience in Channel Sales and solution selling.
• Existing relationships and contacts within the IT and/or Cybersecurity landscape
• Entrepreneurial spirit / eagerness to work in a fast-paced environment
• Experience using data and metrics to measure impact
• Ability to meet deadlines
• Excellent communication skills
• A high degree of motivation
• Salesforce and O365 experience (preferred)

About A-LIGN 

A-LIGN is the leading provider of high-quality, efficient cybersecurity compliance programs. Combining experienced auditors and audit management technology, A-LIGN provides the widest breadth and depth of services including SOC 2, ISO 27001, HITRUST, FedRAMP, and PCI. A-LIGN is the number one issuer of SOC 2 and HITRUST and a top three FedRAMP assessor. To learn more, visit a-lign.com.

Come Work for A-LIGN!

Apply online today at A-LIGN.com and learn about life at A-LIGN by following our Careers at A-LIGN LinkedIn! 
A-LIGN is an Equal Opportunity Employer! Minorities, women, disabled, and veterans encouraged to apply! 

ABOUT THE ROLE

The A-LIGN GTM team is looking for a pioneer Channel Partner Sales Manager to join the Global GTM team. A truly greenfield opportunity awaits to build a Channel program from the ground up. This individual will primarily be responsible for the identifying, mobilizing, and maintaining partner lead generation channels. The successful team member will work in tandem with sales managers and marketing leads to successfully develop and service all partners and prospects within their respective geography/territory. They will also collaborate with the U.S. channel and marketing teams on programs and events designed to promote A-LIGN’s service offerings and drive revenue to A-LIGN through partners. The candidate should have experience scrutinizing business opportunities and obtaining support through written documentation, building strong relationships, and be comfortable managing multiple responsibilities within a fast-paced environment. The ideal client will have extensive experience, existing relationships, and contacts within the IT and/or Cybersecurity partner landscape that could be called upon to help build the foundational growth of the program. A-LIGN will view this employee as a future leader that we can build our EMEA business around.

Key duties and responsibilities:

• Manage, prospect, and develop key relationships with existing and/or potential partners.
• Drive and manage partner review process with focus/transactional/minor partner tier.
• Support partner review/QBR process with Strategic and Key partners.
• Support and drive partner marketing campaigns.
• Track and forecast lead metrics and correlate revenue achievement.
• Report on business performance and program status to leadership.
• Develop new processes and formats to address business needs and increase output.

Minimum Qualifications

• Bachelor’s or equivalent degree
• Dynamic, high-energy sales professional with a minimum of 5-7 years’ experience in Channel Sales and solution selling.
• Existing relationships and contacts within the IT and/or Cybersecurity landscape
• Entrepreneurial spirit / eagerness to work in a fast-paced environment
• Experience using data and metrics to measure impact
• Ability to meet deadlines
• Excellent communication skills
• A high degree of motivation
• Salesforce and O365 experience (preferred)

About A-LIGN 

A-LIGN is the leading provider of high-quality, efficient cybersecurity compliance programs. Combining experienced auditors and audit management technology, A-LIGN provides the widest breadth and depth of services including SOC 2, ISO 27001, HITRUST, FedRAMP, and PCI. A-LIGN is the number one issuer of SOC 2 and HITRUST and a top three FedRAMP assessor. To learn more, visit a-lign.com.

Come Work for A-LIGN!

Apply online today at A-LIGN.com and learn about life at A-LIGN by following our Careers at A-LIGN LinkedIn! 
A-LIGN is an Equal Opportunity Employer! Minorities, women, disabled, and veterans encouraged to apply! 

Glooko seeks a dynamic and results-oriented Regional VP of Sales to lead sales efforts in the Mid-Atlantic and Southeast regions. In this role, you will not only drive revenue growth and build relationships with key stakeholders, but also significantly contribute to expanding Glooko’s footprint in the health system and integrated delivery network (IDN) markets. Your work will be instrumental in scaling our adoption among healthcare providers and systems, thereby making a meaningful impact on the healthcare industry.

Key Responsibilities:

• Drive sales of Glooko’s diabetes data management and analytics platform across health systems and IDNs in the Mid-Atlantic and Southeast regions.
• Build and manage a robust sales pipeline to achieve and exceed quarterly and annual sales targets.
• Develop and maintain strategic relationships with key stakeholders, including C-suite executives, clinical advocates, IT, and finance teams, ensuring Glooko is positioned as a strategic partner.
• Conduct product demonstrations, both virtual and in-person, to showcase how Glooko's solutions address pain points and support improved diabetes management.
• Lead the sales process from prospecting and lead generation to negotiation and closing, including handling contract and legal discussions.
• Collaborate closely with internal teams, including product development, marketing, and customer success, to align strategies and deliver solutions that meet customer needs.
• Provide accurate forecasting and reporting to executive leadership, with regular updates on pipeline health and sales activities using Salesforce.
• Represent Glooko at industry events, trade shows, and webinars to build brand awareness and generate leads.
• Identify market trends, competitive dynamics, and customer feedback to help guide product development and positioning.

Qualifications:

• Bachelor’s degree in business, healthcare, or related field (Master’s degree preferred).
• 8+ years of experience in healthcare sales, with at least 3-5 years in a leadership or regional sales management role.
• Proven track record of exceeding sales quotas, ideally within healthcare SaaS or health system sales.
• Experience selling to health systems, IDNs, or large healthcare organizations, with a strong understanding of the healthcare landscape in the Mid-Atlantic and Southeast regions.
• Demonstrated expertise in consultative sales, focusing on building long-term relationships and delivering solutions that drive customer success.
• Ability to travel up to 25%, up to 50% of the time, with regular visits to clients and prospects within the region.
• Strong communication, negotiation, and presentation skills, with the ability to influence at all levels of an organization.
• Self-motivated, entrepreneurial spirit, with the ability to work independently in a fast-paced, dynamic environment.
• Experience with CRM tools, such as Salesforce, and a data-driven approach to sales management.

Preferred Skills:

• Experience with diabetes management or healthcare technology solutions.
• Knowledge of healthcare regulations and compliance, including privacy and security considerations.
• Established network of contacts within the healthcare industry in the Mid-Atlantic/Southeast region.

The Company: 

Each year, diabetes, obesity, and other cardiometabolic diseases cause the highest incidence of death, disability, and healthcare system costs. At Glooko, we make it simpler for people with these illnesses to connect with their physicians and care teams.  Glooko is the universal platform for providing an FDA-cleared, HIPAA-compliant, EU MDR-certified Web and Mobile (iOS and Android) application for people with clinicians who treat them.

Glooko accelerates research and improves care by making it simpler for people to collect and share their health data with physicians and researchers. The platform seamlessly unifies and visualizes data from over 210 devices, including blood glucose meters, insulin pumps, continuous glucose monitors, activity trackers, and biometric devices.  Connecting to these devices allows Glooko to deliver insights that improve personal and clinical decision support. Patients and providers have one place to view their health management information, including medications, food intake, exercise, and biometrics.  The platform makes it easier for physicians to monitor and deliver more personalized care remotely.

Glooko’s mobile app and web dashboard enable patients to track and proactively manage their diabetes care easily. Glooko’s Population Tracker and APIs offer diabetes-centric analytics and insightful reports that enable clinicians to identify at-risk patients. Clinicians can send pattern-triggered notifications to patients, health systems, and payers.

Our proprietary platforms enable clinical trial conduct and acceleration by leveraging advanced patient selection and site identification tools as well as remote device and e-PRO data collection capabilities.  This platform's capabilities support the rapid development and iteration of digital companion and therapeutic applications.

Launched in 2010, Glooko is funded and managed by visionary technologists and leaders in healthcare.

Glooko provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, or disability. In addition to federal law requirements, Glooko complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Posted positions are not open to third-party recruiters/agencies, and unsolicited resume submissions will be considered free referrals.

***NOTE: Only the job postings listed below are legitimate Glooko, Inc. job postings. All current job postings are listed on www.glooko.com/careers, LinkedIn, Indeed, and Glassdoor under “Glooko.” Any domain that links to this page that references a position not listed here is not a legitimate Glooko job posting.

Description

Sprout is seeking a customer-centric, data-driven Customer Marketing Manager to lead our onboarding, adoption, and retention initiatives. This role is critical to ensuring that our customers have a smooth onboarding experience, adopt key product features, and remain engaged throughout their lifecycle with us. As the Customer Marketing Manager, you will develop strategies and execute programs that drive customer success and long-term satisfaction, ultimately leading to higher retention rates and stronger customer relationships.

We’re looking for a proven marketing professional with experience in B2B tech or SaaS environments who understands the customer journey and can build scalable, personalized experiences that drive product adoption and foster engagement.

Why join Sprout’s Marketing team?

As a member of Sprout’s Marketing department, you’re an integral part of empowering and inspiring our customers and driving the growth of our business. As a true partner to Sales and Success, we are accountable to—and responsible for—driving significant revenue across new business acquisition and customer growth. Together, we make up our revenue organization where we lead our go-to-market strategy and establish our goals as one unified team. We put our customers at the center, we’re driven by results and passionate about our impact on the overall strength and health of Sprout. As individuals, there’s no shortage of opportunities to learn and grow in your current role and beyond. Here, we just really want you to do your best work, be creative, take risks and make mistakes. You create your own path. 

What you’ll do

• Own and execute customer onboarding programs, including the implementation of content strategy and product training, ensuring customers quickly realize the value of our products.
• Drive customer adoption and retention by developing strategies that encourage engagement with key product features and deepen customer understanding.
• Collaborate with cross-functional teams (Customer Success, Growth Marketing, Product) to optimize the customer experience across the entire lifecycle, with a focus on key stages such as onboarding, adoption, and renewals.
• Leverage customer insights to inform and refine onboarding and retention programs, ensuring all efforts are customer-centric and data-driven.
• Create campaigns that celebrate customer milestones, including achievements, product usage anniversaries, and success stories, to reinforce customer loyalty.
• Analyze program performance and adjust strategies based on insights, continuously striving for improvements in engagement, adoption, and retention.

What you’ll bring

We’re seeking a collaborative and results-oriented marketer who is passionate about enhancing the customer experience. This role requires a creative thinker who can both develop strategies and execute them with precision.

The minimum qualifications for this role include:

• 8+ years of relevant marketing experience. 
• 5+ years of experience in customer marketing, onboarding, or a related field.
• Proven ability to develop and manage marketing programs that drive adoption, retention, and engagement.
• Experience collaborating with cross-functional teams in a fast-paced, SaaS or B2B tech environment.
• Excellent communication and storytelling skills, with the ability to translate customer needs into actionable marketing strategies.
• High attention to detail and project management skills.

Preferred qualifications for this role include:

• Experience working with customer engagement platforms and marketing automation tools (e.g., Marketo, HubSpot, Salesforce, or Pendo).

How you’ll grow

Within 1 month, you’ll plant your roots, including:

• Complete Sprout’s New Hire training program alongside other new Sprout team members and understand the value that Sprout delivers to our customers.
• Meet with members of the marketing team in 1:1s to understand the customer marketing team, the customer journey and team responsibilities
• Get to know your peers and key stakeholders across Revenue Marketing, Product Marketing, Brand Creative, Product, Growth, Sales and Customer Success to understand current working relationships
• Familiarize yourself with Marketing and Brand Creative process and rituals (i.e. how we get work done), learn our Agile framework and understand how to effectively plan for work to get done.
• Develop a firm understanding of Sprout’s existing 1:many onboarding experience
• Start participating in weekly stand-ups, team meetings and marketing and onboarding rituals 

Within 3 months, you’ll start hitting your stride by:

• Familiarize yourself with Sprout’s product strategy and development lifecycle, our release/launch process, marketing campaign framework and more.
• Run the day to day of Sprout’s 1:many onboarding experience
• Propose and begin execution on updates to the self-guided onboarding experience
• Align metrics, strategy and project roadmap with other onboarding stakeholders, including: customer success, growth marketing and product growth

Within 6 months, you’ll be making a clear impact through:

• Interact day-to-day with internal teams including product management, marketing, sales, creative, account management, support and others to extract insights and uncover new opportunities for expansion of onboarding beyond new customers
• Continue to develop strong relationships across the relevant partners responsible for onboarding and customer engagement strategies
• Propose and begin designing + building customer engagement programs beyond the onboarding experience, such as customer engagement, retention and milestone programs

Within 12 months, you’ll make this role your own by:

• Collaborate effectively with cross-functional teams across the business.
• Build quarterly and annual strategies for innovation within our existing onboarding experiential programs and opportunities for expanding our reach through engagement and retention tactics
• Be effectively prioritizing efforts and levers to make the most impact to customer retention and engagement marketing
• Surprise us! Use your unique ideas and abilities to change Sprout in beneficial ways that we haven’t even considered yet

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager..

Our Benefits Program

We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program 
• High-quality and well-maintained equipment—your computer will never prevent you from doing your best
• Wellness initiatives to ensure both health and mental well-being of our team
• Ongoing education and development opportunities via our Grow@Sprout program and  employee-led diversity, equity and inclusion initiatives.
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members
• Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting

Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter.

The base pay range for this role is $90,000.00 - $118,000.00 USD annually. Individual base pay is based on various factors, including relevant experience and skills, the responsibility of the role, and job duties/requirements. In addition to base pay, some Sales and Success roles can earn sales incentives. 

Sprout’s compensation ranges are intentionally broad to allow for our team members' growth within their role. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.

Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit).  Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee’s full compensation package here to help you to understand our total rewards package.

Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Learn more about our commitment to diversity, equity and inclusion in our latest DEI Report.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at accommodations@sproutsocial.com and let us know the nature of your request and your contact information. We'll do all we can to ensure you're set up for success during our interview process while upholding your privacy, including requests for accommodation. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster (2) Sprout Social's Affirmative Action Statement (3) Pay Transparency Statement. 

When you apply for employment with Sprout Social, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references as necessary to consider your job application for open positions. Your personal data will be shared with Greenhouse Software, Inc., and Crosschq, Inc., cloud services providers located in the United States of America and engaged by Sprout Social to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, by clicking “Submit Application” on this site, you consent to the transfer of your personal data to the United States. For more information about our privacy practices please visit our Privacy Policy. California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy.

Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. 

#LI-REMOTE

Description 

Sprout Social is looking to hire a Billing Specialist to join the Finance team. 

Why join Sprout’s Finance team? 

As a member of Sprout’s finance team, you’ll help better position Sprout for future growth while maintaining compliance and integrity at the highest level. No matter your role, everyone on the team has the opportunity to be a part of creating best-in-class processes and practices that can 

scale with the organisation. Our team is unique because we value transparency and direct ownership of responsibilities—meaning you’ll always have our trust to help contribute to our overall goals and success as a department and organization. 

What you’ll do 

• Coordinate collection efforts for past due invoices documenting communications, discussions, and resolutions to ensure information is available for the broader finance team.
• Manage customer inquiries and resolve billing issues.
• Complete vendor set up forms and onboarding in customer billing portals. ● Work with customers to bring accounts current, collaborating with Sprout team members throughout the organization.
• Work with Collections Lead and Billing Management to resolve customer questions, concerns, or billing requirements that may prevent timely collection.
• Report on collections activity and customer account updates to provide greater visibility to progress and challenges.
• Responsible for daily cash application.
• Identify, investigate,and resolve any discrepancies within historical cash applications. ● Keep accurate records and reporting on collections and cash applications.
• Liaise with Scale and Support teams by investigating and resolving invoice/payment disputes or errors and develop improvements to facilitate seamless and continuous service moving forward.
• Align practices and procedures with Billing team standards and Audit compliance.

What you’ll bring 

The minimum qualifications for this role include: 

• 1+ year's collection and cash application experience - proven experience utilizing collections tools and strategies.
• 1-3 years experience in a customer service or operational role, using several different software systems in tandem. 
• Strong oral & written communication skills, plus the ability to summarize complex situations for understanding and alignment.

Preferred qualifications for this role include: 

• Experience with Netsuite, Salesforce and similar software.
• High attention to detail and accuracy.
• Excellent problem-solving skills with the ability to identify and seek support to resolve issues quickly and accurately.

How you’ll grow 

Within 1 month, you’ll plant your roots, including: 

• Attend and complete Sprout Social’s two-week new hire training and onboarding program alongside other new Sprout team members. In these sessions, you will gain a broad understanding of our products and how your role directly impacts the product, overall organization, and our customers.
• Make a plan with your manager to set initial priorities, align on expectations for your role, and learn about Sprout’s collections and billing processes.
• Have a deep understanding of the Finance team’s goals and key objectives and the impact our work has on Sprout’s overall business objectives
• Get to know your team and begin to build working relationships with co-workers and customers.

Within 3 months, you’ll start hitting your stride by: 

• Reaching out to customers that are 60+ days past due.
• Applying payments and reconciling cash on a daily basis.
• Begin learning portal management.
• Understand the invoicing process and participate in generating new, renewal, and amendment invoices to ensure an organized and timely cash collection process

Within 6 months, you’ll be making a clear impact through: 

• Ensuring successful portal billing for customers.
• Assisting with collections on accounts that need additional attention ● Foster rapport and communication across Sprout teams and customers

Within 12 months, you’ll make this role your own by: 

• Organizing and maintaining billing portal management processes and procedures ● Maintaining collections on accounts that do not exceed 60+ days past due and assisting in our overall cash collection goals
• Be a go-to Collections contact for all areas of the organization
• Continuously improve and maintain the various processes, adapting to changing requirements and ensuring accurate documentation.
• Surprise us! Use your unique ideas and abilities to change Sprout in beneficial ways that we haven’t even considered yet.

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

Our Benefits Program

We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program 
• High-quality and well-maintained equipment—your computer will never prevent you from doing your best

• Wellness initiatives to ensure both health and mental well-being of our team
• Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for asp
• iring leaders
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members

Candidates for this remote work opportunity must be based in the Philippines. If you are based in another location within APAC, we aren’t able to hire in your location at this time; however, if you’d like to stay in touch with us in case that changes in the future, please apply and we’ll save your application for possible future consideration.

The Role:

The Enterprise Sales Team is looking for an EP Account Manager, Strategic Partnerships, who has a passion for seeking and developing customer relationships by identifying areas of opportunity for growth and retention, finding creative solutions to partner concerns, and driving incremental business for their existing portfolio. The ideal candidate will be a hard-working, sales, and customer-success-driven individual with experience playing a pivotal role in creating significant revenue growth by driving relationships with large corporations and franchise model businesses.

The Team:

The Strategic Partnerships team is responsible for creating and managing programs that increase service professional acquisition and retention into Angi networks. We work closely with our partners to provide guidance and best practices to improve success. We manage relationships that secure millions of dollars in revenue each year—the opportunity to play a pivotal role in the company's growth.

Responsibilities:

You will be managing relationships with midsize service professionals in the industry. In addition, you will be focused on collaborating with the corporate partners of mid-size networks on marketing strategies to help their members (service professionals) successfully use Angi to grow their businesses. Each partner is different; identifying growth areas by analyzing their performance and understanding what is essential to their bottom line and growth initiatives are pivotal in this role. 

Essential Functions:

• Your primary responsibility is to grow and retain revenuegenerated from the Enterprise relationships in your book of business managing 100-150 accounts who spend $30k-100k annually.
• Deliver on quarterly revenue growth goals from your book of business. 
• Think strategically to identify opportunities uniquely tailored to each partner in your portfolio with proactive outreach and offer solutions to grow accounts by maximizing Angi products & services to fit each partner’s needs. 
• Ensure prompt and accurate answers and solutions are provided to your partner. 
• Develop client relationships by helping them identify new growth opportunities. 
• Review reports to determine whether strategies are working and if there are required changes to partner accounts (e.g., increase spend targets, coverage areas, and communication preferences). 
• Serve as the lead point of contact for all partner matters. 
• Create benchmarks to increase the growth of accounts and guidance. 
• Meet with partners regularly to provide frequent guidance, understand market trends, and identify opportunities to optimize and grow the partnership. 
• Forecast and track key account metrics (e.g., close rates, sales funnel process, and busy seasons). 
• Communicate the progress of weekly/monthly/quarterly initiatives to internal and external stakeholders.
• Effectively communicate with management the status of accounts, including risks, opportunities, and any other anomalies that could positively or negatively impact the relationship.

Desired Skills:

• Bachelors degree preferred
• You have 1+ years of Enterprise Sales Experience, maintaining $2M in business and/or proven work experience as a Customer Service Representative, Account Executive, Junior Account Manager, or relevant role. 
• You have a business development mentality and proven experience in revenue-generating roles.
• Good time management skills with a problem-solving approach. 
• You have a positive attitude when working with both clients and internal stakeholders. 
• Ability to gain business insight, preferably in the home services space, and a thirst for knowledge and drive to learn deeply about our partners’ industries and businesses. 
• Strong (verbal and written) communication skills with an ability to build relationships. 
• You have a proven ability to juggle multiple account management projects and responsibilities at a time while maintaining sharp attention to detail. 
• You have 1+ years of Enterprise Sales Experience, maintaining $5M in business and/or proven work experience as a Customer Service Representative, Account Executive, Junior Account Manager, or relevant role. 
• Experience overseeing customer relationships, including negotiating contracts and agreements to maximize profits. 
• Solid experience with CRM Software (e.g., Salesforce, Zoho CRM, or HubSpot) and Microsoft and Google Suite. 
• Some travel required; 5-10% 

Compensation & Benefits

• 70,000 - $120,000 per year.
  • Uncapped commission + a base salary 
  • Ongoing bonus compensation opportunities and incentives during the new hire training period
  • We offer a progression plan based on performance, including title promotions
• Paid training (comprehensive training program).
• Employer paid medical coverage with a company contribution to an HSA fund.
• Dental & vision coverage, pet discount plans.
• Retirement plan with company match (401K) through Charles Schwab.
• Company Equity Program.
• Generous PTO including sick, personal, vacation, volunteer time and paid holidays.
• Technical equipment (i.e. laptop) provided.

Why Angi?  

At Angi, we are all about talent and enjoying the journey. We believe there is strength in diversity and actively encourage our teammates to disagree as individuals in the service of delivering as a team. We're on the path to become the home for everything home, and in order to do that we need dedicated people who always strive to be better today than wait to be perfect tomorrow. Our customers are at the heart of everything that we do, and we're looking for Customer Care representatives to communicate our mission persuasively and effectively. This is a remote position; therefore, it is imperative that all applicants be able to work independently in an environment free from distraction and manage their time accordingly.  

Equal Employment Opportunity

Angi Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.    

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.  

The Role

We are currently seeking an Account Executive to join our growing Sales Team in Switzerland!

We are looking for an experienced, quota-carrying sales professional eager to help drive Addepar’s expansion in the Swiss market and establish us as the financial platform of choice for the wealth management industry. As one of the first hires in this region, the Account Executive will play a key role in driving new ARR (Annual Recurring Revenue) by engaging with RIAs (Registered Investment Advisors), Single and Multi-Family Offices, and Private Banks.

This is a unique opportunity to contribute to our growth in a new region, helping to shape Addepar’s presence in Switzerland and the broader DACH region. You will work closely with our global sales, marketing, and product teams to build relationships with key financial institutions and drive the adoption of Addepar’s platform.

What You’ll Do

At Addepar, you will have the opportunity to reshape the industry and usher in a new era of technology innovation across the Wealth Management Sector for Wealth Managers and Family offices. This role is for someone who has shown to be a thought and execution leader, partnering with the client and your Addepar colleagues to ensure a world-class client experience throughout the entire client journey from pre-sale to post-sale. This role allows the candidate to be both a student and teacher as we work together to deliver a new paradigm across global wealth management. 

The Account Executive is expected to own and drive the strategy for this sector and lead the sales cycle with a cross-functional team. 

• Develop a strategic sales plan to effectively cover key accounts in your assigned territory, including Swiss and European financial institutions.
• Manage lead qualification and conversion from large financial firms, focusing on Private Banks, Family Offices, and Wealth Managers.
• Proactively prospect and build new relationships with named accounts, establishing Addepar as a trusted solution.
• Travel as required to meet with prospects and clients and attend marketing events across Switzerland and Europe (approximately 40-50% travel, depending on local guidelines and business needs).

Who You Are

As a proven account executive, you will likely have demonstrated ability in sales or the equivalent degree of expertise in a similar environment. We are only interested in individuals with a genuine passion and consistent track record for building and delivering extraordinary client outcomes.

• Significant experience in software sales, particularly within the financial services industry, and a strong track record of success.
• Proven experience selling SaaS solutions to wealth managers, RIAs, or financial institutions, particularly in Switzerland or the broader European market.
• Strong track record of meeting or exceeding sales quotas.
• Practical experience with Salesforce or other CRM tools.
• Deep understanding of SaaS products, the ability to deliver engaging product demos, and the intricacies of SaaS business models.
• Excellent interpersonal and presentation skills.
• Exceptional verbal and written communication skills, including fluency in English and German (French or Italian is a plus).
• Bachelor’s Degree is highly preferred.

Our GTM team members come from a variety of different backgrounds, experiences, and cultures, yet all exemplify the following attributes:

• Deeply connected to our mission as an organisation and to each other
• Experience and passion for driving successful client experiences
• Outcome driven mindset
• Strong communication skills
• Consultative selling approach
• Collaborative mentality with the ability to mould consensus through thought leadership and a data-driven strategy
• Reputation for being a trusted colleague and thought partner to colleagues and clients
• Strong intellectual horsepower
• Strong technical proficiency
• Desire to both teach and learn

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

An Account Manager at SeatGeek knows their client’s business needs and proactively provides insights and solutions in order to grow the business and ensure client satisfaction. They collaborate with the client and present innovative product updates and advances in SeatGeek’s technology & Services stack. 

In this role you will drive thought leadership on the evolving ticketing software, sports and entertainment space and advocate across the organization on behalf of partners and opportunities. You will keep a pulse on the health of your client’s business, and work to help them meet their KPIs. You will work with your peers to map out and document key steady state interactions and initiatives. 

Success in this role will be tied to your passion for creating a better ticketing experience for venues and their customers, and pushing the envelope on the industry status quo.

What you'll do

• Lead contact on a portfolio of high-profile accounts, focused on developing and maintaining strong, healthy and long-lasting relationships and having a detailed knowledge of the client’s business
• Lead renewal negotiations working with the Director of Account Management on renewal close plans
• Be entrepreneurial: drive upsells by highlighting new product offerings through a consultative approach, spot gaps in the client product stack and in the market overall
• Hold responsibility for development and maintenance of client success plan and monitoring business KPIs for each client; alongside communication and progress tracking with all internal and external stakeholders
• Execute regular remote and in-person touch point meetings
• Operate as the voice of the customer internally by collaborating with other SeatGeek Enterprise business leaders/business units in Client Services, Product, Engineering and- to consistently deliver incredible client experience and business outcomes 
• Partner with the Sales, Partnerships and Marketing teams to produce materials that highlight client successes and create positive referrals 
• Proactively recognize potential problems and opportunities, conduct analysis, and present findings and ideas cogently to internal and external stakeholders 
• Serve as an expert about the ticketing/software industry and share best practices amongst clients

What you have

• 3-5 years in a client-facing, strategic Account Management or Sales focused role
• A combination of being comfortable in a client-facing role, but also analytical enough to crunch the numbers
• An interest in finding creative ways to increase revenue and improve the live experience, even if it means reimagining how things were done in the past. 
• Sports exposure is a plus
• History of success in project or account management role 
• Experience creating and delivering client presentations
• Ability to operate in a cross-functional environment 
• Excellent time management, communication and interpersonal skills 
• Proficiency with data visualization, CRM (e.g. Salesforce), and productivity software (e.g. Google Slides, Sheets)
• Passion for the business of live events with a specific interest in sports

Perks

• Equity stake in a well-funded growth stage company
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Generous PTO
• Benefits package that supports health and dental 
• Family building stipend and support
• Annual wellness stipend
• Annual subscription to Headspace
• Pension
• Life Insurance
• Annual subscription to Spotify, Apple Music, or Amazon music

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

#LI-Remote