Note from Diego, WiFi Tribe Founder:

I invited 7 internet strangers to spend a month living and working in my childhood home in Bolivia.

It was never meant to be a “business”. Just a group of friends traveling the world together.

It’s been 8 wild years…

Since that first trip, we’ve brought 2,500 nomads together in 80 cities to colive and cowork around the world, one month at a time.

Our work has sparked thousands of lifelong friendships, countless perspective-shifting conversations, hundreds of startup projects and career shifts, so many new romances, lots of weddings, a few babies, and an unimaginable amount of core memories.

What we do changes lives.

Not a little, but a lot and in every way you can think of.

If this excites you, keep reading to see if this might be the most perfect job ever created for you.

What is WiFi Tribe?

We believe that life wasn’t meant to be lived in just one place. That your best work can be done from anywhere. And, that everything is better when you have great people by your side.

We bring together great people from around the world to help them overcome the loneliness of solo travel, find true community wherever they go, and make their biggest travel dreams a reality, together.

We connect our members through:

40 coliving/coworking retreats in exciting destinations,

a Slack community where members share advice and support each other, and

an exclusive app that helps members meet in-person anywhere in the world, and plan their next big adventure together.

WiFi Tribe is THE vetted community for passionate professionals and entrepreneurs who seek growth and long-lasting travel connections.

YOUR Mission:

The Tribe needs a home. Well, not just one. We need many. And all around the world.

At WiFi Tribe, we think a lot about our homes. They need to be comfortable for remote work, in good condition and have all the required amenities. But most importantly, our homes need to bring the Tribe together.

We need homes that are good spaces for a community to form.

Your mission—should you choose to accept it—is to find the Tribe a home wherever we plan to go. You will set up a global network of villas, houses, and apartments that keep the Tribe connected and productive. You'll ensure these homes reflect our attention to quality and care for community. You’ll be working closely with the founding team to achieve this vision.

You will be at the core of our global expansion strategies. You’ll source, negotiate, and manage property contracts and landlord relationships. The person we’re looking for will have excellent project management skills, experience negotiating complex deals in multiple languages, and will genuinely enjoy working in fast-paced teams.

Ideally, you’re located in the European/African time zone or be willing to work a schedule that overlaps with Asia, Europe, and the Americas. Hey… we did say it was global, right?

We don’t just want you to join the team, we want you to become a member of our community and travel side-by-side with our legendary members. If you’ll be finding the Tribe’s homes, well, you better start living in them and travel the world with us!

Who We Are (Our Culture)

• We’re obsessed with this community. We have all chosen to join the team, first and foremost, because we love this community; a place where remarkable people from all over the world meet and shape their ideal lives together.
• We’re a tight-knit team. We look out for one another, cheer each other on, and celebrate every win. We’re fully remote, and always bouncing around the world, but take every chance to meet up in person.
• We’re as diverse as the United Nations. Our team of 13 represents 10 different nationalities! Many of us have become permanently nomadic global citizens, as we travel the world side-by-side with our members.
• We’re small but mighty. Our small size is our strength. It helps us stay agile, creative, and united in the camaraderie of achieving our mission. We’re nifty, we’re inventive and we don’t give up.
• We show courage. We don’t compromise when it comes to our values, our mission, or who we are. Every member of our team has the courage to stand up for what they believe in and challenge bad ideas. We know that doing the right thing always pays off in the end.
• We care. We take full ownership of our work because we take pride in everything we do. We care about how we show up and who or what we’re becoming. And of course, we care about our teammates and our community members.
• We’re explorers at heart. We’re curious and adaptable, which is why each of us chose to take on this crazy challenge of building a global community and a startup at the same time. Everyone on the team has lived, worked, and travelled with the Tribe for at least a month – some of us for years. Joining this team means embarking on the biggest adventure of your career.
• We lead with humility. We don’t compete for titles or status; we’re driven by passion for our mission and love for our work. There is no space for big egos here. But, we take pride in our work and in becoming great at what we do.

Who You Are (Traits)

• You’re a hustler. You always find a way to succeed because you don’t give up. You keep digging until you’ve found what you’re looking for, no matter how big the challenge.
• You move FAST. You love the feeling of getting sh*t done and moving fast. It energizes you.
• But you let NOTHING slip through the cracks. You pride yourself on your attention to detail. You’re meticulous in tracking information, contracts, and communications.
• You’re super organized and reliable. You’re the one in the team who makes sure that everything stays on track and gets done on time.
• You have a mind for strategy. You enjoy taking on a challenging goal and working backwards to make it happen. Before any big project, you set aside the time to strategize about how to get the best results and how your work fits into the bigger picture.
• You’re a problem solver. When things don’t go as planned, you’re resourceful and quick on your feet to come up with solutions.
• You think in systems. You have a logical mind, and you naturally create systems and processes that improve how you (and others) work.
• You set your own course. As long as you know clearly where you’re going, you know that you’ll be able to figure out how to get there. You don’t wait for someone to tell you what to do.
• You own your mission. You thrive when you own a project from start to finish, and you take pride in your work without letting ego get in the way of the team’s success.
• You’re tougher than a pressure-cooker. You can work well under pressure, manage tight deadlines, and lead challenging, high-stakes conversations without breaking a sweat.

What You’re Great At (Skills)

• Strong communication & interpersonal skills. You’re articulate in English (and ideally in another language) and can build strong relationships across cultures.
• Strong project management skills. The ability to juggle multiple priorities, without sacrificing quality, and deliver results in a fast-paced environment.
• Impressive negotiation skills. You know how to secure the best deals, balancing cost and quality, and you're confident on the phone.
• Internet-savvy. You know how to navigate the web for research and solutions, and you're comfortable working remotely.

What You’ve Done (Qualifications)

• 5+ years of experience in real estate procurement or a related field, with a proven track record of successful negotiations
• 5+ years project management experience
• English at a native level and confident negotiating in English
• Ideally also native level Spanish and confident negotiating in Spanish
• Proven experience with contract negotiation, with a focus on minimizing risks and maximizing profitability
• Either located in the CET time zone OR willing to work a schedule that overlaps with Asia, Europe, and the Americas

Things You Might Do Here (Responsibilities)

Accommodation Sourcing:

• Evaluate locations: Research and determine the best areas in each city for hosting the Tribe, ensuring our members are close to key amenities and experiences.
• Property research & feasibility: Identify and evaluate coliving properties worldwide, researching their availability, pricing, and suitability for our needs (e.g., workspaces, internet, capacity).
• Hustle and turn over every stone to secure the ideal homes for the Tribe.
• Conduct or arrange site visits when needed, ensuring properties meet WiFi Tribe’s high standards.

Negotiation:

• Be the primary relationship lead and negotiator for our team.
• Strategically negotiate to minimize costs, reduce financial risks, and secure favorable contract terms (payment terms, cancellation policies, etc.).
• Use your language skills and/or technology to overcome language barriers.
• Leverage cultural sensitivity and awareness in all negotiations.
• Develop and nurture long-term partnerships with landlords and property owners, ensuring smooth contract renewals and renegotiations.
• Ensure good internet: Go the extra mile to ensure the fastest and most reliable WiFi possible is set up and operational before the Tribe arrives.
• Own the final result: Ensure landlords meet WiFi Tribe’s agreed-upon quality and inventory requirements when we arrive at the accommodation.

Team Leadership:

• Lead a remote team of accommodation procurement professionals, ensuring clear communication and effective collaboration across time zones.
• Oversee recruitment, training, and performance management for the team.
• Plan and lead weekly strategy meetings to set and review KPIs, assign tasks, and monitor progress.

Project Management and Coordination:

• Implement and refine processes that streamline property sourcing and ensure alignment with company goals.
• Optimize information management and communication related to sourcing across key departments (marketing, hosting, tribe support, etc.)
• Provide support and ensure clear communication with cross-functional teams, including Operations, Marketing, and Finance.

Strategic Planning and Execution:

• Co-create the calendar for travel destinations.
• Analyze financial data, assess currency exposure risks, and calculate potential profitability of destinations to guide decision-making on pricing and product offerings.
• Collaborate closely with leadership to set and track department goals, adjusting strategies based on performance data and market trends.
• Collaborate closely with operations, community, and marketing teams to ensure properties meet all requirements, from communal areas to high-quality promotional materials.
• Utilize HubSpot for landlord relationship management and communication.
• Create a well-structured database of homes, landlords, and agents that the entire team can access.

Problem Solving:

• Resolve any property-related challenges or issues to minimize stress for our on-the-ground team and avoid issues impacting our members’ experience.

Host a Chapter (Optional):

• Lead a Chapter of 20-25 members and help us design an incredible experience for them!
• This will help you become even better at your role, knowing what challenges our Chapter Hosts face and what our members expect and appreciate.

• $40,000 - $80,000 p.a. for full-time, depending on level of experience and track record of success in similar roles. This is a total amount made up of a base rate and performance-based pay directly tied to your success in achieving key business outcomes. Note: We may propose to start part-time for the first months of the contract.
• Take on a key role in a growing start-up, with a community described by its members as transformative and “life-changing”, that’s built a cult-like following, and is now one of the strongest brands in a market that is growing fast
• Work from wherever in the world you feel most productive!
• $2,500 - $5,000 Chapter credit: Experience the most adventurous months of your life connecting deeply with remarkable people! Choose from any of our Chapters and travel and work remotely alongside a group of talented but totally down-to-earth remote professionals
• Be part of a tight-knit community remote-working, entrepreneurial professionals and build a mighty global network
• Sponsored learning resources and conference opportunities

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Mediavine is seeking an Executive Assistant to join our team supporting our Chief People & Culture Officer and People Operations Department.

About Mediavine

Mediavine is a fast-growing advertising management company representing over 10,000 websites in the food, lifestyle, DIY, and entertainment space. Founded by content creators, for content creators, Mediavine is a Top 20 Comscore property, exclusively reaching over 125 million monthly unique visitors. With best-in-class technology and a commitment to traffic quality and brand safety, we ensure optimal performance for our creators.

Mission & Culture

We are striving to build an inclusive and diverse team of highly talented individuals that reflect the industries we serve and the world we live in. The unique experiences and perspectives of our team members is encouraged and valued. If you are talented, driven, enjoy the pace of a start-up like environment, let’s talk! 

Position Title & Overview

The Executive Assistant provides high level executive support in a one-on-one working manner. Serving as the primary liaison for internal and external contacts on all matters, the Executive Assistant organizes and coordinates scheduling, outreach, and administering special projects. You must be organized, focused and enjoy working within a fast paced, dynamic environment that is results-driven and people oriented. The ideal individual will have the ability to exercise good judgment in a variety of situations and maintain an effective balance among multiple priorities. The Executive Assistant will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion.

To be successful in this role, you are a proactive problem solver, skillful in the execution of administrative activities, an exceptional communicator with meticulous attention to detail, organization and process. The ideal candidate is focused, capable of managing dynamic priorities and has a pulse on what matters most day to day. Ultimately, you will contribute to the efficiency of our business by providing personalized and timely support to our CPCO.

Essential Responsibilities

• Be a trusted partner to the CPCO, organizing current needs, anticipating potential conflicts, and handling sensitive business information as needed
• Efficiently manage a high volume calendar, handle scheduling requests, communicate changes to the team, and proactively address scheduling conflicts as they arise 
• Ensure the executive’s time is aligned with their priorities through demonstrated understanding of the business, key stakeholders and necessary collaboration
• Attend meetings with or on behalf of the CPCO, prepare detailed agendas, capture meeting notes, track and communicate action items, and ensure timely follow-up to support efficient and productive meetings
• Manage the POPs team's workspace in Notion to ensure priorities are aligned with organizational goals and that deadlines are successfully met
• Assist in the preparation of and/or response to communication needs in Slack, Notion or other platforms
• Provide administrative support in drafting and reviewing/editing documents, presentation materials, and online resources 
• Proactively coordinate onsite and offsite meetings, including all aspects of the meeting as needed (travel, technology, food, vendors, etc.)
• Provide support for in person and virtual Mediavine sponsored events attended by the CPCO or otherwise as needed 
• Manage all travel scheduling and arrangements, ensuring the CPCO is aware and updated on itinerary changes during travel, and prepared upon arrival
• Ensure consistent and efficient interaction with other colleagues across the company; demonstrating poise and tact under pressure handling matters with sound judgment and respect
• Provide specialized project support and additional tasks as needed
• Required travel on an as needed basis, for our annual All Hands Retreat, Team Retreats/Meetings and/or industry events/conferences (approx. 20%)
• Availability to maintain a flexible schedule to accommodate varying working hours, based on business demands

Location: 

• Applicants must be based in the United States

You Have:

• Bachelor’s Degree in Business or related field, preferred 
• 7+ years experience providing high-level administrative support to executives
• 3+ years of experience providing executive support in a remote capacity
• Current experience supporting an executive in HR/People Operations, preferred
• Strong proficiency with Google Suite and Slack, required
• Experience using Mac computers and Apple software, required
• Experience with productivity tools such as Notion, preferred
• Experience with the setting up and management of virtual meetings and tools e.g., Google Meet, Hangouts, Zoom etc
• Extensive schedule and travel management experience 
• Experience providing concierge level support (remote or in person as needed) for executive travel and events
• Strong teamwork skills; and a confident ability to offer suggestions and improvements to process, working collaboratively with others as needed
• Strong relationship management skills, ability to build a personal network throughout the company and with key external contacts 
• Outstanding organizational and time management skills
• Excellent verbal and written communications skills
• Experience working with discretion and confidentiality as appropriate 
• Keen attention to detail and accuracy
• Availability to travel to on-site locations for team retreats, leadership meetings and the annual all hands events approximately 20% of the time

• 100% remote 
• Comprehensive benefits including Health, Dental, Vision and 401k match
• Generous paid time off 
• Wellness and Home Office Perks 
• Up to 12 weeks of paid Parental Leave 
• Inclusive Family Forming Benefits 
• Professional development opportunities 
• Travel opportunities for teams, our annual All Hands retreat as well as industry events

Mediavine provides equal employment opportunities to applicants and employees. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

We strongly encourage minorities and individuals from underrepresented groups in technology to apply for this position.

At Mediavine, base salary is one part of our competitive total compensation and benefits package and is determined using a salary range.  Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility and qualifications. The base salary range for this role at the time of posting is $85,000 - $95,000  USD/yr.

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For over 31,000 growing businesses and HR teams seeking a comprehensive, all-in-one HR suite, Workable emerges as the premier solution. We uniquely combine the world’s most widely adopted Applicant Tracking System (Workable Recruiting) with a full-spectrum employee management system (Workable HR). At Workable, we empower companies to focus on what truly matters: hiring the right people and fostering their growth

While we take HR seriously, we maintain a lighthearted and collaborative culture. At Workable, you’ll find smart people who have fun, learn, innovate, and help others do the same. We respect everyone, we hire the best, and make sure every experience is special.

We are looking for a UX Writer to join our team, with strong copywriting and editing skills in both Greek and American English. We value writers who take a user-centered approach and rely on data and testing to guide their decisions. The ideal candidate excels at creating clear, concise copy that helps users understand their options and achieve their goals. Adhering to our tone of voice and UX writing best practices is crucial, as it ensures a seamless and consistent user experience for the recruiters, candidates, managers and employees, who use Workable daily.

This role would suit someone who can:

• Write clear, polished copy for every new feature we ship including product names, navigational elements, error messages, emails, tutorials, landing pages, and notifications.
• Create copy guidelines for our Design System components, across multiple platforms (web and mobile native apps).
• Work closely with Product Designers and Product Managers to ensure we keep to our brand voice, follow UX writing best practices and use correct US grammar.
• Drive consensus across teams like Product, Engineering, Brand, Marketing and Customer Success and advocate for solutions that balance user needs with our business goals. 
• Influence strategic decisions across and within products to improve the overall experience and ensure consistency across platforms.
• Document and curate our product glossary, style guides and drive a successful UX Copy process.

Your day-to-day work will include:

• Get a request from a Product Designer, asking for your review and approval for certain copies in their designs. You will make changes directly in Figma, asking them a few questions on Slack to better understand the user flow.
• Join a kick-off meeting about a new project with the Product Manager, Product Designer and UX Researcher who will be working with you on this one. You will go through business requirements and research findings, and set off to work on a copy strategy that will enhance the user’s experience.
• Spend some uninterrupted work time to focus on writing, rewriting and writing again. You will ruthlessly edit and iterate on copy to be as simple as possible, but not simplistic. 
• Add a new term in the terminology glossary and tweak the copy of a help text in the relevant Design System component.

• 3+ years / proven work experience in writing UX copy as part of a user-centric design process
• Excellent writing and editing skills in American English (native/bilingual speaker)
• Excellent writing and editing skills in Greek (native/bilingual speaker or C2 Proficient certification) 
• Experience using Figma to write and edit copy
• Experience using Phrase to manage and translates copy
• Proven ability to collaborate successfully with cross-­functional teams
• Ability to work independently in a fast-paced environment
• Bonus: Experience writing copy for B2B SaaS or enterprise software
• Bonus: Experience writing copy for a design system
• Bonus: Understanding of content strategy principles and tools
• Bonus: User research skills (using remote testing tools and analyzing customer feedback)

Our employees enjoy benefits that make them more productive and contribute directly to the development of their professional skills. We want to be able to attract the best of the best and make sure they keep getting better. On top of an exciting, vibrant and intellectually challenging environment, we are offering:

• An attractive salary and a bonus plan
• Health insurance plan including dependents
• Mobile data plan
• Apple gear and access to the best productivity tools

Workable is most decidedly an equal opportunity employer. We want applicants of diverse background and hire without regard to colour, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law.

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Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What your days might look like

We’re looking for a versatile and highly creative Senior Brand Designer to join our in-house creative agency, reporting to the Brand Design Lead. The right candidate will be our brand custodian and creative powerhouse, collaborating with our high performing, multidisciplinary design team to deliver world-class brand campaigns and content. 

The role is fully remote, requiring a self-starting team player with diverse agency/studio experience across brand, design and creative – able to push our brand and craft campaigns for all content types: from digital, print and everything in-between across the Employment Hero house of brands. You are curious, culturally immersed, and eager to use your storytelling talents to shape our vision of changing employment for good.

As our Senior Brand Designer you’ll:

• Make beautiful design: Create visually compelling creative assets that align with our brand identity, while also pushing the art direction and vernacular into fresh new territories across digital ads, social media content, email, landing pages, presentations, event collateral and print materials.
• Operational Excellence: Adhere to best-practice production processes, optimise time management, and actively contribute to enhancing and improving our workflows.
• Take ownership of projects: Work autonomously and take ownership of design systems and processes. Drive the development of audience-focused creative for brand campaigns and multi-channel marketing initiatives to meet business targets.
• Collaborate & Innovate: Work closely with campaign managers, content writers, designers, and agencies worldwide to execute cohesive, brand-aligned campaigns.
• Mentor & Inspire: Provide guidance and feedback to junior designers, fostering a culture of creativity and ownership. 
• Be a Creative Leader: Present your vision and ideas to stakeholders, demonstrating the value of design and integrating feedback to refine your 
• Stay Ahead of Trends: Keep up with industry advancements, trends and emerging technologies/AI, ensuring our designs are not only current but also groundbreaking.
• Production and Workflow Expertise: Adhere to best-practice production processes, optimise time management, and actively contribute to enhancing workflows.
• Be our brand custodian: Enable non-designers within the business to create on-brand, clear and beautiful designs through template creation and internal design education streams.

What you will bring

• 6+ years agency/design industry experience in a fast-paced environment.
• Seasoned designer/art director with a varied and highly creative portfolio showcasing award winning work across brand, marketing campaigns, creative projects and social content. 
• Passion for creativity, brading, design, and everything motion.
• A natural storyteller, with interest in video, digital content, and social trends - who always seeks to push boundaries, innovate, and elevate brand experiences through outstanding visual storytelling.
• Willingness to take ownership and learn, with a flexible mindset and a proactive approach to problem-solving.
• Strategic thinker with the ability to translate business objectives into compelling creative solutions, with a strategic mindset and a keen understanding of audience insights.
• Motivated self-starter able to thrive in a fast-paced, dynamic environment, with a flexible mindset and a proactive approach to problem-solving.
• Team player with the ability to collaborate effectively asynchronously across departments and levels of the organisation.
• Capable of thinking big picture, while also demonstrating meticulous attention to detail.

• Excellent understanding of marketing principles, digital-first design, accessibility standards, photography, typography, digital/social, and print.
• Deep understanding of media platforms like TVC, OOH, Paid Social, and Organic Social, delivering impactful creative quickly and at scale.
• Proven experience of socially led campaigns that have changed the dial.
• Operate at the intersection of creativity, data, and innovation, guiding creative output by testing new ideas, insights, and strategies, and focusing on those that prove successful.
• Experience across the full creative channel ecosystem and customer journey mapping from a creative perspective.
• Excellent written and verbal communication skills, able to work asynchronously with global teams.
• Explore new ways to leverage our branding and employment products for consumer and B2B audiences.
• Expertise in brand design: typography, composition, colour, layout, design thinking, and content strategy.
• High proficiency with Figma and Adobe Creative Suite (Illustrator, InDesign, Photoshop) Bonus:  AfterEffects and Premiere Pro.
• Familiarity with project management and marketing operations tooling, for example - Slack (comms), Asana (project management), Hubspot (email marketing) and Canva (templates), Google Slides (presentations).
• High level understanding of digital first design and accessibility standards.
• Ability to storyboard impactful narratives with a strong understanding of motion design/video processes.
• Experience with wireframing and user journeys with a deep understanding of digital design principles, UX/UI design, and responsive web design.

Bonus but not essential

• Motion graphics / video editing experience (After Effects and Premiere Pro)
• Experience working with CSS / basic understanding of Javascript
• Experience working with frontend developers
• Experience with HTML5 and Google Web Designer

Experience is important, but for us the biggest measure of success is people who can live and breathe The EH Way of working. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in September 2025.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

#LI-SA1

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Job Description

• Monitor and tracking of org changes for accurate reporting, scheduling
• Ensure successful ongoing operations with knowledge transfer to customers and stakeholders.
• Create, update and maintain documentation, SOPs, Process Flow, Mapping, skills matrix
• Identify professional service problems beforehand and propose solutions to resolve.
• Utilize experience and knowledge of resolving complex problems.
• Collaborate with staff to vice-president level employees within and across function and external parties.
• Work with various types of data formats such as Excel spreadsheets, .csv files, Access databases as well as extracts from SQL Server or other relational databases.
• Understand the requirements and create reports accordingly, specially forecast reports and financial reports for Professional Services.
• Work on ad-hoc reports data as required.
• Successfully works to automate existing processes, propose new ideas/solutions
• Facilitate business process design and development to leverage rapid response capabilities.
• Manage multiple projects and establish priorities
• Analyze base data of newly acquired companies for system integration purposes
• UAT for various systems
• Work with other team members on Jira issues, as per SLA defined by Leadership team.

Communication

• Communicate with Leaders and/or insightsoftware managers to scope, develop, test and implement conversions/reports
• Effectively communicate with Managers to keep projects on target
• Continually drive improvements in the processes

Collaborate via phone, video conference, slack, and email with stakeholders throughout the conversion process

Qualifications

• 5-9 years of experience
• Strong MS Excel/Advance Excel knowledge/Skills
• Experience in Financial Reporting, Budgeting and Forecasting
• Experience in Month-End close processes and invoicing process
• Clarity on of Quote to Cash concepts and Understanding of Revenue Recognition
• Understanding and experience of Professional Services activities
• Administrative experience with any Professional Services Automation systems (PSA)
• Ability to perform tasks in a fast-paced environment
• Understanding of Power BI desktop and services and SQL, databases
• Excellent written, oral and presentation skills
• Solutions focused approach to creative problem solving
• Strong organizational and multi-tasking skills required to successfully lead in a fast-paced work environment
• Ability to determine priorities on a daily basis to achieve business objectives

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Description du poste

Sous la responsabilité du Chef d'équipe de l'expérience client, l'agent de niveau 1 du service clientèle est chargé de traiter les demandes des clients internationaux entrants et sortants par téléphone, e-mail et chat. Il veille à ce que chaque point de contact dans le parcours du client soit engageant et efficace. L'agent de niveau 1 est un excellent communicateur, patient, concentré et soucieux d'offrir une expérience client exceptionnelle.

Responsabilités 

• Fournir un service exceptionnel à une clientèle internationale haut de gamme par téléphone, par courrier électronique et par chat, tout en conservant une attitude positive, empathique et professionnelle à l'égard des clients.
• Offrir de l'aide et des solutions qui permettront d'accroître la satisfaction des clients.
• Assister 40 à 50 clients par jour et atteindre les indicateurs clés de performance quotidiens en maintenant un taux de satisfaction de la clientèle de 94 % ou plus.
• Fournir aux clients l'état des commandes et des retours et leur expliquer les politiques et les procédures.
• Exécuter les commandes des clients.
• Collaborer avec ses collègues si nécessaire pour résoudre les plaintes des clients, et faire remonter les informations.
• Fournir un retour d'information à l'équipe et à la direction sur les tendances de la clientèle.

 Ce que nous offrons: 

• 17.25$ de l'heure
• Assurance santé et dentaires, et plans de santé mentale.
• Programme parental
• Rabais sur le ssense.com 
• Régime d'épargne et de retraite
• Couverture de l'affirmation du genre
• La chance de travailler avec des technologies de pointe et une équipe innovante

Qualifications

 Comment exceller dans ce rôle:

• Au moins deux ans d'expérience dans le service à la clientèle, de préférence dans un centre d'appel.
• Excellentes aptitudes à la communication écrite et verbale en français et en anglais puisque vous communiquerez avec des clients dans ces 2 langues quotidiennement
• Horraire de travail du lundi au vendredi de 8h30 à 17h30 
• Intérêt pour la mode et les produits

 Ce qui vous distingue :

• Capable de travailler de manière autonome avec un minimum de supervision.
• Connaissance de la technologie et capacité à résoudre des problèmes techniques courants avec une assistance minimale (wifi, VPN, etc.).
• Maîtrise du multitâche. Les agents travaillent avec deux écrans et sept applications principales (Zendesk, Talkdesk, Slack, Gmail).
• Bonnes aptitudes à la communication et à la négociation, fortes capacités de jugement et d'autonomie.

#LI-Hybrid, Télétravail hybride

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Job Description

The Junior Customs Clearance Coordinator plays a role in preparing customs documentation and ensuring compliance with laws related to importing and exporting shipments. The coordinator is responsible for reviewing and processing customs documents, determining duties and taxes, processing of payment on behalf of clients and communicating effectively with various stakeholders such as clients, customs, carriers, and freight forwarders. The role is essential to maintaining smooth operations in the shipping and logistics industry.

Job Description

Major duties and responsibilities include:

Customs Documentation and Compliance:

• Prepare and review customs documentation for imports and exports.

• Process B3 entries, ensuring compliance with company policies and Canada Customs regulations.

• Correct Canada Customs rejected entries.

• Classify goods using correct HS tariff classifications.

• Liaise with importer and CBSA  to arrange and facilitate required documentation during customs examinations.

Client and Stakeholder Interaction:

• Handle general inquiries from clients, customs, freight forwarders, and carriers via phone, slack and email.

• Handle client billing.

• Write detailed notes and instructions related to client interactions and relevant parties (e.g., Freight Forwarder, CBSA, Carriers).

• Maintain and update the client database to ensure accuracy of records.

• Resolve difficult situations effectively.

Sales Support:

• Provide basic support for cross-selling of BorderBuddy's services to existing and potential clients, as required.

Operational Efficiency:

• Complete and close files in a timely and accurate manner, in line with company and customs policies.

• Proactively identify and resolve issues to ensure seamless customs clearance.

• Support the team by taking on additional duties as required.

Qualifications

Experience:

• Minimum of one (1) to three (3) years of experience in a customs brokerage role with hands-on experience in processing all modes of transport.

• Experience with CargoWise and CANdata is considered an asset.

Skills:

• Strong verbal and written communication skills; ability to communicate effectively with clients, customs authorities, and other stakeholders.

• Proficiency in English is required; knowledge of Mandarin is considered an asset.

• Exceptional problem-solving skills and ability to work well under pressure.

• Excellent interpersonal and customer service skills.

• Strong organizational skills, flexibility, and reliability.

• Proficiency with computers and software; detail-oriented, resourceful, and eager to learn.

• Must be a team player - like seriously, prove it.

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Office Tech Guru: You’re a pro at handling Google Admin—managing accounts, settings, and enforcing security like it’s a walk in the park. You keep Slack and Atlassian Suite running smoothly, ensuring every user has exactly what they need. And when it comes to managing hardware inventories? Let’s just say your attention to detail would make Marie Kondo jealous.

If that sounds like you AND you love a fast-paced workday where you get to support an amazing team on a mission to change lives, then keep reading!

AlgaeCal is on the hunt for a Solutions Administrator who’s ready to roll up their sleeves and keep our tech systems running smoothly.

Small print here ⇒ We need someone with experience in IT management and a passion for problem-solving. So if you don’t love tech like Steve Jobs loved turtlenecks, you might want to stop here.

Still here? Great…

This job will give you ALL the feels:

At AlgaeCal, we’re driven by a single idea. To end the fear of bone loss. In the United States, an estimated 54 million people have low bone density. 

The good news? AlgaeCal has the world’s only clinically-backed natural solution to this problem. We give hope to everyone worried about bone loss. If that excites you, you’ll find no better place to continue your career than at AlgaeCal. 

Here’s what you’ll be up to in this busy role:

• Google Admin: You’ll take charge of all account settings and creation, and make sure 2-Factor Authentication is in place to keep our company secure.
• Slack: You’ll set up new accounts, audit user and channel permissions, and create handy Slackbot automations to keep our team connected and communication flowing smoothly.
• Atlassian Suite:You’ll be creating and managing boards, setting up Jira automations, and keeping an eye on Confluence permissions to make sure our workflows are as efficient as possible.
• Compliance Audits:You’ll handle Tugboat Logic tasks and ensure we stay on top of security compliance across the board.
• Hardware and Software Inventories: You’ll keep track of our tech equipment, coordinate inventory renewals and resales, and troubleshoot any hardware issues that come up around the office.

This job might be for you if you’ve got…

• A resume that wows us: We’ll need to see proven experience managing Google Admin, Slack, and Microsoft Teams. 
• 1-2 years of experience with compliance frameworks: PCI, SOC-2, HIPAA—if you’re already familiar with these, you’re speaking our language.
• An encyclopedic knowledgeof computers, routers and A/V equipment. If you have to Google “how to connect a VPN to a server” then this isn’t the role for you!  
• Top-notch troubleshooting skills: You’ve tackled every glitch out there. In previous roles, you were the go-to problem solver, fixing issues in record time and keeping operations running smoothly.
• Familiarity with Salesforce or Atlassian Suite: You don’t need to be an expert, but having some hands-on experience with Salesforce or Jira/Confluence will definitely put you ahead of the game. If you’re already a pro, even better!

Now, time to be honest: is this really you?If you’re nodding your head and feeling that flutter of excitement, then we can’t wait to meet you.

Other Qualities You’ll Need

At AlgaeCal we’re going to insist that you have these 3 qualities:

• You’re humble--you put the team and others’ needs ahead of your own
• You’re hungry to learn more
• You’re people smart--in the sense that you’re a great teammate

The truth is, if you don’t have these qualities you won’t last long at AlgaeCal. So if you’re missing one of them, be honest. Save yourself a lot of headaches and skip to a job posting that is a better fit for you.

What Will You Earn? 

Our Solutions Administrator position starts at $55,000 and can go up to $75,000 depending on your experience. If your salary expectations differ from this range, let us know!

You’ll also enjoy the following benefits:

• A generous healthcare package
• Monthly team events and activities
• Flexible Stat Holidays with the option to bank days for later use
• Weekly team lunches
• Casual dress code
• Incredible dog friendly, Yaletown office one block from SkyTrain
• Professional Development: You’ll get the opportunity to attend professional development conferences or workshops that will enhance your skills, expand your network, and drive your career forward with our support! And of course, we’ll cover your fees, accommodation, travel, meals, and any related materials or resources.

And above all, you’ll join a team that you’ll never want to leave. Culture is everything to us. Yes, we work extremely hard to change as many people’s lives as possible. But we know how to have fun and reward ourselves too.

How To Apply

So, do you have what it takes to become the next member of team AlgaeCal?

Job opportunities like this don’t come along often, and we’ve got a lot to offer our successful applicant. So, to make sure our future Solutions Administrator is the real-deal, will be a great fit, and will thrive at AlgaeCal, we ask a little more than your run-of-the-mill job application:

If this sounds like a position for you, please respond to this advertisement with your resume and cover letter. Please, read carefully:

1. Write a cover letter addressing:

1. Why are you the best Solutions Administrator for this role? Give quantifiable examples of related achievements.
2. Describe why you fit perfectly with our values. Read them here: https://drive.google.com/file/d/1deCCJZ6tiDiOSlr_W0UdCuM_V_ahzPBs/view
3. What's the toughest challenge you’ve ever overcome in your life? How did you overcome it?
4. What are the last three books you’ve read?
5. What do you do for fun?

2. Explain what you’re doing now for a job:

1.  If you don’t have one, explain why.
2.  If you have one, explain why you’re looking elsewhere.

3. Upload your cover letter and resume:

1. Ensure that your cover letter and resume are saved and sent as one file.

Yes, our hiring process is challenging, but it’s our way of selecting the best--and your way of ensuring your AlgaeCal teammates are tops.

Click the “Apply Now” button on this page and upload your cover letter and resume.

***Note: Please include your cover letter WITH your resume in one document. Applications without a cover letter will not be read!

We are looking to hire as soon as we find the right person, so act quickly and you can also expect a prompt response.

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Job Description

In this volunteer position we are looking for someone who specializes in creating realistic 3D Character Body, Face, Hair and/or Clothing/Armor Meshes and Textures for our game "The Lays of Althas: Sundered Order" (LoA:SO).
We are currently using Reallusion Character Creator 3 (https://www.reallusion.com/character-creator/) to create out Human Characters. It is used to Sculpt Characters. While CC3 offers some Hair and Clothing/Armor options, we especially need 3D Character Artists to create Hair, Clothing and Armor that our Project needs that CC3 can't provide. While experience with CC3 is recommended, we aren't requiring it for new 3D Character Artists. If you don't own a copy of CC3, we can get you a copy of the software.
Communication is key to a smooth and efficient pipeline. You must be able to communicate clearly and effectively with other team-members and not be afraid to ask should any problems arise. We are an English-speaking team, so English fluency is a must.
If you are comfortable with teaching, you may be called upon to aid the more junior members of the team in any relevant area.
Other duties include following team policies (given through team orientation as upon acceptance to the team) as well as attending meetings through Slack (our instant message program that we use to communicate)
Qualifications

Qualifications

Minimum Requirements:

• Creating realistic Human Character Meshes and Textures
• Creating realistic Human Clothing / Armor Meshes and Textures
• Creating Human Hair sculpts using Hair Card and Alpha Planes
• Physically-based Rendering (PBR) experience for game sculpting required
• Previous experience working with low-poly/game-ready assets required
• Full Texturing ability (Diffuse, Normal, Displacement etc).
• Able to work effectively and accurately from pre-defined concept art and designs.
• Able to work with and provide constructive criticism and feedback.
• Communication and Team-collaboration skills.
• A passion for modeling and a dedication to creating AAA quality games.

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• Device Security and Management
• Purchase, setup, configure and maintain devices.
• Setup policies on device lifetime and replacement process.
• Determine, design, and administrate security policies. User Security, Management and Support
• Manage communication (Gmail, Slack) security settings.
• Handle user and group administration.
• Determine guidelines and administer access of other key enterprise systems.
• Enterprise account management (for our google corporate accounts).
• Provide technical support on common issues and create better technical support resources and tools.
• Work with peers to understand employee needs and improve the employee experience.
• Work with peers to understand company enterprise IT requirements and find solutions. Software and Licenses
• Manage licenses and general IT infrastructure costs and budgets, including Development Tools (e.g. GoLand) and Cloud Service Providers (e.g. AWS, GCP, Redash).

• Experienced in IT Security, Data Center Operations, Cloud Migration IP Networking, etc.
• Hands on experience administrating workplace tools such as Google Workspace, Slack, Zoom, etc.
• Experience in designing, building, and operating multi country IT infrastructure.
• Well plugged in and personally interested in the latest developments on workplace systems and technologies.

Join us to be part of the urban mobility and sustainable transportation revolution! We are a startup in every sense of the word. Expect autonomy, visibility, breakneck pace, cutting-edge technology, barriers to overcome and problems to solve. If you are one to lead the charge, smash through barriers and create a positive impact, we want to talk to you!

At Beam, here's what you can expect from us:

• Opportunity to make an impact by being part of a movement that will revolutionise transportation in cities.

• Be part of an organisation in hyper-growth mode with plenty of opportunity for personal development

• Flexible and inspiring workplace with a team of competent, motivated and fun co-workers

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