We are seeking a highly skilled and motivated Financial Consolidation Solution Architect to join our dynamic team. You will play a crucial role in driving the success of our financial consolidation software by providing expert guidance to both implementation partners and clients. You will be responsible for understanding the intricacies of our product, staying updated on industry trends, and delivering exceptional guidance to ensure client and partner satisfaction.

Your Impact:

• Develop an in-depth understanding of our financial consolidation software, including its features, functionalities, and technical specifications.
• Stay abreast of industry developments, emerging trends, and best practices related to financial consolidation and reporting.
• Serve as the primary point of contact for clients during setup phase.
• Provide expert guidance on the implementation, configuration, and optimization of our financial consolidation solution.
• Collaborate closely with cross-functional teams, including Sales, Product Development, and Customer Success, to ensure alignment on client needs and product enhancements.
• Act as a liaison between Partners, clients, and internal teams, advocating for client requirements and providing valuable feedback for product improvement.
• Communicate product updates, new features, and best practices to both internal stakeholders and clients through documentation, presentations, and webinars.

Your Qualifications:

• Bachelor’s degree in finance, Accounting, Business Administration, or a related field. MBA or CPA certification is a plus.
• Proven experience (5 years) working with financial consolidation software, preferably in a consulting or product support role.
• Strong understanding of financial principles, accounting standards (e.g., IFRS, GAAP), and regulatory requirements.
• Exceptional analytical skills with the ability to interpret complex financial data and identify trends.
• Excellent communication and presentation skills, with the ability to effectively convey technical concepts to both technical and non-technical audiences.
• Demonstrated ability to work collaboratively in a fast-paced, team-oriented environment.
• Client-focused mindset with a passion for delivering exceptional service and driving client success.

Classy, an affiliate of GoFundMe, is a Public Benefit Corporation and giving platform that enables nonprofits to connect supporters with the causes they care about. Classy's platform provides powerful and intuitive fundraising tools to convert and retain donors. Since 2011, Classy has helped nonprofits mobilize and empower the world for good by helping them raise over $7 billion. Classy also hosts the Collaborative conference and the Classy Awards to spotlight the innovative work nonprofits are implementing around the globe. For more information, visitwww.classy.org.

Classy is hiring for a Senior Solutions Architect to create and deliver innovative technical solutions that help our nonprofit clients complete their goals and mission and drive lifelong customer value!

The Senior Solutions Architect is a hands-on technical advisor and leader that plays a vital role in creating continuity from sales to delivery. They provide technical guidance and support in crafting custom solutions in the sales cycle and then leverage their understanding of clients’ business needs, Classy capabilities, and partner networks to lead the delivery of the solutions they recommend.

This role will build trusted relationships with c-level executives and technical decision makers and have the opportunity to work with Classy’s most complex, ambitious clients to drive solutions on the Classy fundraising platform which has helped organizations raise more than $7 billion since 2011.

The Job…

• Serve as a strategic partner and trusted advisor to the client for all technical and implementation related solutions, ensuring alignment with the client’s business objectives
• Drive pre-sales activities such as technical discovery and deep-dive sessions with prospects
• Conduct in-depth analysis of client requirements, business processes, technical challenges, and implementation requirements
• Proactively manage risk areas in the solution and contribute to seeing issues through to completion
• Build trusted relationships with c-level executives and technical decision makers and manage customer expectations throughout the sales cycle and delivery 
• Negotiate solutions and align with project managers, sales engineering, SI partners, and internal teams to support planning and implementation in close collaboration with the client
• Act as the “Voice of the Customer” to bring insights, trends and opportunities to the leadership, product and engineering teams from the forefront and prioritized for delivery.
• Maintain familiarity with SaaS market dynamics, in particular contemporary technologies and processes as well as stay up to date on trends within the nonprofit industry

You… 

• 6+ years of relevant consulting or professional services experience designing technical solutions
• 4+ years as a certified salesforce administrator architecting, designing and implementing the integration architectures and applications on large-scale technical projects
• 4+ years of experience with Salesforce implementation and configuration, including NPSP, Nonprofit Cloud, managed packages, duplicate management best practices, flows, and security controls
• Experience in detailing customer requirements, business processes and systems design and making recommendations for future state improvements
• Strong knowledge & experience with ReST APIs, JS, and implementing middleware
• Strong organizational skills 
• Exceptional oral and written communication. Must be able to communicate technical concepts clearly and effectively   
• Able to take ownership of complex technical problems and drive them to resolution
• Ability to understand customer requirements and translate them into technical design
• Strong people skills to lead collaboration across functions and organizations
• Exceptional client management and communication skills, ability to guide, train and negotiate technical decisions
• Experience working in direct client engagements and in project/cost estimation techniques
• Superior analytical, problem solving and critical thinking abilities
• Degree or equivalent relevant experience based on the core responsibilities of the role

Preferred…

• Experience in payment processing systems
• Experience with Zapier, Omatic, Microsoft Dynamics, Google Analytics/Tag Manager, or Blackbaud systems
• Experience with the nonprofit / fundraising industry

Why you’ll love it here: 

• Market competitive pay.
• Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee-only plans and 85% for employee + dependent plans) and employer HSA contributions. 
• 401(k) retirement plan with company matching.
• Hybrid workplace with fully remote flexibility for many roles.
• Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses.
• A variety of mental and wellness programs to support employees.   
• Generous paid parental leave and family planning stipend.
• Company provided life and disability coverages.
• Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday.
• Learning & development and recognition programs.
• “Gives Back” Program where employees can nominate a fundraiser every week for a donation from the company.
• Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.
• Employee resource groups.
• Your work has a real purpose and will help change lives on a global scale.
• You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together. 
• We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose.
• We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!

The total annual salary for this full-time position is $135,000 - $180,000 + equity + benefits.  As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. 

Your recruiter can share more about the specific salary range based on your location during the hiring process. 

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com

Dedication to Diversity 

GoFundMe and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers.

Our diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow.

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘23 annual report.

Our annual “Year in Help” reportreflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.

Senior Solution Architect – EMEA South

Looking for an innovative, high-growth company in one of the hottest segments of the security market?  Come join our team at Veracode!  We are seeking a Senior Solutions Architect (SA) to support sales efforts in our EMEA South team.  This individual plays a critical role in building and sustaining customer relationships while driving the adoption of Veracode solutions in order to surpass our revenue goals. The Sr Solutions Architect works very closely with sales to build long-term business relationships and position Veracode to win new business. The Solutions Architect is a high impact, very visible role responsible for ensuring pervasive enterprise adoption of Veracode solutions and closing enterprise transactions.

The ideal candidate will have a mix of technical and business savvy bringing a consultative selling approach, an ability to work cross functionally and, strong presentation skills. Veracode has created an environment that fosters upward mobility and career growth so we are searching for high energy, hard-working individuals that would like to grow with us.

What you'll be responsible for:

• Understand the technologies, constraints and other issues of an application security program and its implementation.
• Demonstrate Veracode platform, value proposition and technology for prospects, customers, and partners.
• Understand the customer's business, security, and compliance challenges.
• Match Veracode solutions to customer's business and technical requirements.
• Complete RFPs, security questionnaires, and 3rd party security attestations.
• Present Veracode’s vision, strategy and product roadmaps to executives and technical management.
• Provide customer-oriented feedback to internal product development groups to guide the future direction of the Veracode service.

Required Skills:

• Minimum five years’ experience in the information security or development ops industry.
• Experience with positioning and selling enterprise applications, systems management, and/or business continuity solutions required.
• Application Penetration Assessment Experience desired (URL manipulation, SQL injection, cross-site scripting, back-end authentication, password in memory, session hijacking, buffer overflow, web server configuration, credential management, Clickjacking, etc.)
• Hands-on Experience with AppScan/Hailstorm, Open-source tools, Checkmarx, Fortify desired
• Penetration testing, Vulnerability scanning and assessments, Security Architecture, Application Development, Compliance Knowledge - HIPAA, PCI, ISO/COBIT, FISMA desired
• SDLC - Integration, Application Servers, Database Architecture, Network Architecture experience desired
• Some programming knowledge desired
• Hands-on problem solver who is proactive and is able to wrestle a challenge into submission.
• Ability to collaborate with and motivate multiple groups toward accomplishing a task.
• Enthusiastic, self-starter with a charismatic personality.
• Previous experience with selling services as part of a solution.
• Strong customer facing and relationship building skills.
• Must be effective in working both independently and in team settings.
• Strong listening and consultative, question based selling skills.
• Ability to uncover business challenges and develop a custom solution to solve those challenges.
• Pre-sales experience working with large enterprises and ISV’s a plus.
• Must be willing to travel as needed.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The Role

As a Technical Solution Architect you will play a crucial role in helping our clients build custom integrations using Addepar's suite of APIs. Additionally, you will have the opportunity to develop innovative internal tools to address client challenges, expedite implementations and unblock internal and external stakeholders. The ideal candidate will possess an eagerness to solve technical problems, experience in the wealth management domain, exceptional communication skills, thrives in a fast paced environment, and will bring a solutions oriented approach to all challenges they encounter.

What You’ll Do

• Collaborate with clients to design and build custom integrations using Addepar's APIs providing technical guidance and support throughout the project
• Build internal tools and design solutions to optimize client onboarding and enhance the overall client experience
• Work closely with cross-functional teams to ensure successful project delivery and client satisfaction
• Prioritize and context-switch effectively to lead simultaneous projects, seeing each through to the finish line
• Stay up-to-date with industry trends and emerging technologies to find opportunities for innovation and improvement
• Effectively set, manage, and communicate expectations both internally and externally
• Establish and contribute to best practices for the team
• Communicate with clients in a proactive, consultative and professional manner

Who You Are

• Minimum 3+ years experience working in technology, finance, or consulting
• Experience with designing and implementing custom integrations
• Intermediate or advanced proficiency in Python programming language
• Intermediate or advanced understanding of REST APIs
• Solution-oriented mentality and passion for problem solving
• Excellent verbal and written skills with the ability to present complex information in a clear and concise manner
• Strong work ethic, proactive and a high contributing teammate
• Independent, adaptable and can thrive in a fast-paced environment

Principal Solutions Architect, Longbow

Looking for an innovative, high-growth company in one of the hottest segments of the security market? Look no further than Veracode! 

Veracode is recognized as a premier provider of SaaS-based software security solutions, transforming the way companies secure applications in today’s software-driven world. Veracode recently acquired Longbow Security, a pioneer in security risk management for cloud-native environments, underscoring our commitment to help organizations effectively manage and reduce application risk across the growing attack surface. 

We are seeking a highly skilled and experienced Senior Solutions Architect to join our team, supporting our latest acquisition of Longbow Security. As the Principal Solutions Architect, Longbowyou will be responsible for building relationships, driving compelling demos, and successfully completing POVs to drive the adoption and success of the Longbow platform and advancing Veracode in the application security posture management space. 

This individual plays a critical role in building and sustaining competitive intelligence and methodologies for migrating prospects from competitive solutions to Veracode solutions. The Senior Technical Overlay works very closely with the Field Sales and Product teams to build long-term business relationships and position Veracode to win new business. This is a high impact, very visible role responsible for ensuring pervasive enterprise adoption of Veracode solutions and helping to close enterprise transactions. 

The ideal candidate will have a mix of technical and business savvy, bringing a consultative selling approach, an ability to work cross functionally and strong presentation skills. Veracode has created an environment that fosters upward mobility and career growth so we are searching for high energy, hard-working individuals that would like to grow with us. 

What you will be responsible for: 

• Understand the technologies, solutions, constraints, and challenges for a cloud security, application security, and vulnerability management program and its implementation. 
• Provide customer-oriented feedback to internal product development groups to guide the future direction of the Veracode and Longbow products. 
• Design, lead, and complete successful Proof-of-Value engagements with customers that leads to clear proof of Longbow value. 
• Match Veracode solutions to customer's business and technical requirements. 
• Present Veracode and Longbow’s vision, strategy, roadmap and methodologies to prospective executives and technical management. 
• Assist account teams on select opportunities where competitive solutions are incumbent. 
• Provide information, tools, and assistance to account teams to assist in competitive take-outs. 
• Develop and maintain technical competitive intelligence for cross functional enablement. 
• Develop tools and utilities to migrate existing deployments from competitive solutions to Veracode solutions.
• Design and implement compelling demonstrations of Longbow aligned with key use cases and customer value. 

Required Skills: 

• Minimum ten years of experience in information security. 
• Public Cloud and cloud security fundamentals (e.g., AWS, Azure, GCP, cloud infrastructure security, container security)  
• Experience working and integrating with security tool APIs for both GraphQL and REST 
• System integration, automation, and cloud experience (e.g., Azure DevOps, GitHub, GitLab, Jenkins, etc.) 
• Hands on with cloud security solutions (e.g., Wiz, Orca, Palo Alto Prisma)  
• Scripting (Perl, Python, etc.), Java, .NET (C# and ASP,.Net) knowledge  
• Hands-on experience with application security solutions (AppScan, Veracode,Checkmarx, Fortify, SonarQube, etc.)  
• Experience with positioning and selling security solutions, enterprise applications, and/or systems management solutions. 
• Experience with and strong understanding of cloud environments. 
• Proven track record of successfully conveying disruptive SaaS cloud security solutions. 
• Understanding the ASPM (Application Security Posture Management) market is a benefit.  
• Hands-on experience with competitive application security solutions and open-source tools. 
• Experience with architecting a secure SDLC in a modern development shop (DevOps, Agile, CI/CD) is preferred.
• Must be willing to travel as needed.

What we offer you: 

• Outstanding Medical, Dental, and Vision Coverage to meet all your healthcare needs. 
• Wellness benefits to help you focus on what’s most important.
• “Take What You Need” time off policy.
•  Extensive development and training offerings to help you grow your career at Veracode.
• Generous 401k match to help save for your future.
• Amazing community of professionals who take pride in what we do every day.

Compensation Transparency

In accordance with U.S. pay transparency laws, Veracode provides compensation transparency for roles based in the United States. Click here to view our compensation ranges by grade. Please note, specific compensation may be influenced by various factors including candidates experience, education, and work location.

Job Grade:Principal

Employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Today’s complex, fast-paced systems have become a minefield of reliability risks—any of which could cause an outage that costs millions and destroys customer confidence. That’s why high-availability teams use Gremlin to find and fix ‌reliability risks before they become incidents. The Gremlin Reliability Platform helps software teams proactively monitor and test their systems for common reliability risks, build and enforce reliability standards, and automate their reliability practices organization-wide. As the industry leader in Chaos Engineering and reliability testing, we work with hundreds of the world’s largest organizations where high availability is non-negotiable.

About the Role of Solutions Architect

Gremlin’s team is growing, and we’re seeking a passionate Solutions Architect to help prove the value of Reliability Management to customers. In this pre- and post-sales role, you will have the opportunity to demonstrate Gremlin Reliability Management and offer guidance on best practices for building reliable architectures.  As customers convert to a paid subscription, you will advise on how to design and implement experiments to activate customers for their reliability journey.

In this role, you'll get to:

• Demonstrate Gremlin in customer calls and webinars
• Partner with sales team to drive technical wins and grow Gremlin’s customer base
• Participate and lead proof-of-concepts with potential customers
• Educate potential customers on Reliability and Chaos Engineering
• Work with existing customers on technical projects and assist in troubleshooting
• Consult with customers on the resiliency of their applications and architecture, diagnose gaps and recommend solutions
• Participate in technical workshops and conferences

Collaborate with different functions of the company including Product Marketing, Support, and Engineering

We'll expect you to have:

• 5+ years of experience as a Solution Architect in a tech company 
• Excellent verbal and written communication skills
• Strong problem-solving skills
• Hands on experience with:
  • Kubernetes Platforms, Managed and Unmanaged
    • AKS, EKS, GKE
    • OpenShift, Rancher
    • Certified k8 Administrator is a plus
    • Linux - Shell scripting, Certified Linux Administrator is a plus
    • Container and Container Runtimes
  • Operating Systems concepts (CPU, Memory, and networking)
• Working knowledge of :
  • Observability solutions - Application Performance Management
  • Load Testing solutions (e.g JMeter, LoadRunner, Grafana K6)
  • CI/CD and Automation Tools (e.g. Jenkins, Ansible)
  • Service Mesh (e.g. Istio), REST APIs and related tools
  • Familiarity with one or more programming Languages - Python, Java, Go
• Certification and experience with one or more public cloud providers including Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP)

Bonus experience:

• Experience in a SRE or DevOps role resolving production outages
• Knowledge of modern DevOps and SRE tools
• Integration into ITSM Tools

*The role does not offer sponsorship employment benefits. 

**If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box—we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

Gremlin offers a competitive total rewards package, which includes:

• Base salary
• Equity
• Healthcare, dental, and vision benefits
• 401(k) with employer match.
• Variable compensation for specific roles.

Compensation is based on the candidate’s skills and qualifications.

About Gremlin:

Gremlin is a team of industry veterans and people eager to learn from one another. We set the standard for reliability and equip leading organizations with the mindset and expertise needed to drive reliability improvements that move the world forward. We’re backed by top-tier investors Index Ventures, Amplify Partners, and Redpoint Ventures. Our customers love us, and we’re thrilled to be a partner in their success.

What Do We Care About:

• We Care about our People

People are our critical differentiators. The company strives to treat our people with respect, empathy, and dignity. We expect that our people will treat each other similarly. In both cases, we will assume good intent. All are welcome at Gremlin. We know our differences make us stronger and that our best ideas and contributions can come from anyone at any level.

• We Care about Collaboration

Gremlin is strongest when we come together as one team with shared goals. Be the glue, not the glitter. But as a remote company, teamwork and collaboration won’t happen by accident. We approach every challenge as a shared challenge. We rely on each other for diverse perspectives and creative ideas. We celebrate our wins as a team.

• We Care about Results

Be high productivity, low drama. Results matter. To keep our pace, everyone owns the outcomes of their actions and takes action when needed. We reward speed over perfection. We empower each other to iterate and experiment.

You are welcome at Gremlin for who you are. The more voices and ideas we have represented in our business, the more we will all flourish, contribute, and build a more reliable internet. Gremlin is a place where everyone can grow and is encouraged. However you identify and whatever background you bring with you, please apply if this sounds like a role that would make you excited to come into work everyday. It’s in our differences that we will find the power to keep building a more reliable internet by building and designing tools used by the best companies in the world. 

Visit our website to learn more -https://www.gremlin.com/about

The Basics: 

At Tanium, Partner Solutions Architects thrive on solving problems and building new solutions for our partners that enable and enhance partner offerings using Tanium. 

This role focuses on: 

• Identifying, qualifying and exploring new ways for consultancies, systems integrators, and managed services providers to derive value from our platform. 
• Working closely with our partners to architect, develop and enhance partner services leveraging Tanium in alignment with our mutual business goals. 
• Building and growing relationships with the partner ranging from engineers to executive sponsors. 
• Help partners re-imagine services using the Tanium platform 

As a Partner Solutions Architect, you will report to the Customer Organisation AVP, and will work closely with our partner business development team, and both technical and business-oriented partner stakeholders. Accordingly, a successful candidate will have a blend of business and technical skills. This position encompasses a wide range of responsibilities and opportunities, we seek exceptionally versatile candidates with demonstrable acumen in each of the below areas. 

What you'll do? 

Work closely with our Partners to: 

• Become an expert in our partners’ solution and services offerings.  
• Manage the technical relationship with our key stakeholders at the partner firm  
• Develop trust with all levels within the partner organization  
• Keep efforts moving forward and overcome institutional inertia  
• Teach partners how to use Tanium in their services  
• Demo, deploy, operationalize, and extend the Tanium Platform  
• Solve problems and build new solutions (R&D)  
• Address our partners’ needs  
• Thrive in a team-oriented culture through delivering a significant individual contribution while collaborating with and strengthening teammates 
• Think critically, spanning the partners’ service development, creation, enablement and sales process  
• Work closely with Tanium Strategic Alliances Business Development team  

We're looking for someone with:

Education  

• BS degree in computer science, MIS, or equivalent experience required  

Experience  

• 4+ years of working with partners and integrating software solutions with service providers  
• Experience in a role requiring translating between the business and technology realms, for example pre-sales engineering, consulting.   
• Core technical understanding, developed through 5+ years of hands-on experience in one or more of the domains below, of the modern IT environment. Broad knowledge across several technical domains is required, coupled with deep knowledge in one or more of the following:  
  • Endpoint Security 
  • Endpoint Support/Troubleshooting  
  • Incident response  
  • Systems Management  
  • Systems Administration  
  • Software Engineering  
  • Utility Scripting (e.g. bash, PowerShell, VBScript, Python, etc.)  
• Ability to envision how technology can create or enhance business opportunities for service providers.  
• Track record of driving projects from idea to implementation.  
• Hands-on Tanium experience a major plus 
• Naturally team-oriented with a mission first attitude 
• Travel Requirements: Expected to travel up to 70% of the time on average (varies by partner requirements)  

About Tanium 

Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its converged endpoint management (XEM) platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty™, visitwww.tanium.comand follow us onLinkedIn andX. 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most. 

For more information on how Tanium processes your personal data, please see our Privacy Policy.

The Solutions Architect assists in the sales process by providing detailed consultation on customer requirements, customer needs, and, most importantly, how Nextiva’s platform can improve business outcomes. This individual will work hand in hand with the sales teams, partners, prospects, and customers to ensure that all team members are aware of the design requirements. As an SA, you will participate as a technical liaison to the sales and service delivery organizations and manage requests for technical pre-sales assistance, scheduled customer discovery sessions, and solutions demonstrations. This individual will be responsible for creating and introducing solutions to the customer that will help lead the way to Closed/Won business..

The Solutions Architect is an expert who understands customer-specific needs in order to provide business-driven consulting to prospects as well as existing customers. ESA’s provide business-centric expertise that helps our Sales team establish market and deal-level visibility 

Key Responsibilities

• Execute thorough discovery of customer requirements and participation directly in sales interactions via calls and webinars
• Develop comprehensive and creative use cases for prospective Nextiva customers
• Present the Nextiva solution in conjunction with customer predefined requirements
• Review quotes, RFPs, business plans and other customer documents to develop and prepare an effective response or proposal
• Maintain a working knowledge of the industry and competitors in order to act as a valuable resource to the customer and sales teams
• Participate in work groups regarding custom requests and professional services for unique customer requirements
• Develop relationships with vendors including keeping track of new information and sharing with your team
• Develop comprehensive documentation to be leveraged in the composition of the Statement of Work for the Service Delivery Organization
• Provide technical assistance to other departments, including Product Management, Marketing, and People Development teams
• Ensure the solution(s) will work for the customer through demonstration and also through proof of concept (POC) or trial deployments

Communications and Presentations:

• Must be compelling, passionate and enthusiastic speaker with communication skills of the highest caliber
• Deliver and present comprehensive and customized product and service demonstrations in a clear and concise manner to many levels of technical skill sets and audience sizes
• Understand customer-specific needs to provide business-driven consulting to prospective and existing customers.
• Provide business-centric expertise that helps our Sales team establish market and deal-level visibility that resonates with prospects and customers, clearly differentiating our solutions from the competition.
• Be regarded as an experienced operator/practitioner in the Contact Center space and is highly knowledgeable about the unique nuances of this industry.
• Solutions Consultant/ Architect must be able to move between many key facets of the sales cycle from pre-sales engineering support to solution qualification and execution, to solution architecture and post-sale upsell.
• The Solutions Consultant/ Architect is recognized as a credible thought leader, is confidently able to address C-level discussions, and able to help the seller effectively expand the revenue opportunities.

Qualifications

• 4+ years CCaaS, and/or SaaS experience and 4+ years as a Sales or Solutions Engineer
• BS Computer Science or equivalent work experience
• Understanding of  sales process, strategies and solutions selling
• Demonstrate ability to develop, build and maintain strong relationships with sales team, partners, vendors, prospects, and customers
• Create, present and document technical solutions
• Outstanding presentation skills
• Exceptional work ethic, time management, and organizational skills
• Deep knowledge of Customer Service Software, Customer Relationship Software, Data Warehousing Software, Artificial Intelligence and the application of each.
• Ability to create convincing proposals and documentation, including solution diagrams
• Capable of completing job responsibilities with minimal supervision
• Ability to apply solutions, technology and products to a business opportunity

Competencies

• Office 365 and Google G-Suite programs and applications
• Salesforce application knowledge preferred
• Google Cloud certifications preferred
• Visio and Lucidchart - network diagram tools.
• PHP, Java, Python and other programming languages.
• API structure and development capabilities.
• Data Networking, SIP, Contact Center technical certifications
• Strong experience with networking protocols, standards, and hardware
• Legacy Contact Center platforms and modern SIP endpoints.
• Proficiency in using hosted contact center applications
• Travels to internal meetings and customer sites as warranted (travel estimate 20-50%)

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. For this sales role, our estimate of the expected hiring range for the position as posted is $140,000 - $200,000; this includes annualized base salary and annualized target sales incentive. A different level in the job hierarchy apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-SP1   #LI-REMOTE

About SecurityScorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. 

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of theWorld’s Most Innovative Companies for 2023and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

About The Team:

SecurityScorecard's Solutions Architects team are trusted security advisors and business partners both internally and to prospective clients, offering deep knowledge about the market and our solution. We are intellectually curious, find great reward in delivering valuable solutions to customers, and are passionate about cybersecurity.

As a Solutions Architect, you will partner with Field Sales Directors throughout the sales relationship lifecycle to build solutions to address specific customer security needs. Key to the role is communicating the value proposition of SecurityScorecard's platform and suite of solutions, positioning SecurityScorecard effectively against competing offerings. You'll also collaborate cross functionally, providing customer feedback to product teams to inform the roadmap.

Success in this role requires security and technical acumen to develop a deep understanding of SecurityScorecard's architecture and services and a consultative approach to understanding customer business needs. You'll leverage your strategic communication skills to engage in technical and business discussions with engineers and senior decision makers alike, translating customer needs into technical requirements and conveying the merit of SecurityScorecard's solutions throughout.  

Key Responsibilities:

• Serve as the domain expert on SecurityScorecard solutions throughout the sales lifecycle
• Provide specific solution/technology/product consulting, technical and sales support for major potential accounts
• Perform in-depth and high-level technical presentations for customers, partners and prospects
• Maintain area or operation responsibilities for selected major account opportunities
• Maintain product roadmaps and alignment between the customer and relevant business entities
• Devise, present and document technical solutions
• Keep up-to-date on relevant competitive solutions, products and services

Qualifications:

• Minimum 5+ years of technical sales or pre-sales experience in cybersecurity, or as a cybersecurity practitioner who desires to grow a career in a client facing role
• Industry recognized certifications such as a CISSP, GIAC, etc. a plus
• Demonstrated presentation and interpersonal skills; communicate in front of large groups with a mixed audience of technical and non-technical 

Additional Qualifications:

• Highly motivated self starter who works well independently
• Intellectually curious; seeks to continually self-educate and evolve domain specific knowledge 

Benefits:

Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

The estimated salary range for this position is $130,000-140,000. Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits. 

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. 

SecurityScorecard does not accept unsolicited resumes from employment agencies.  Please note that we do not provide immigration sponsorship for this position.