At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. 

We’re looking for a Senior Solutions Engineer to inspire our customers by helping them understand the art of what’s possible with the Webflow platform. You will uncover customer business and technical priorities, and tell a differentiating story that shows how our solution will help them meet their business objectives. Webflow Solutions Engineers also influence our product direction by championing the customer voice and by staying at the forefront of the digital experience market.

About the role 

• Location: Remote-first  (United States - West region & BC, Canada) **must reside in Pacific or Mountain time zone
• Full-time 
• Permanent
• Exempt status (Relevant to US only)
• Our cash compensation amount for this role ranges depending on the cost of labor of the geographic area. The ranges shared below may change if you are hired in another geographic location. 
  • United States  (all figures cited below in USD and pertain to workers in the United States)
    • Zone A: $153,000 - $194,000
    • Zone B: $145,400 - $184,300
    • Zone C: $138,000 - $174,000
  • Canada  (All figures cited below in CAD and pertain to workers in ON & BC, Canada)
    • $174,000 - $220,000

For sales roles, the ranges provided are the role’s On Target Earnings (“OTE”) ranges, meaning that the ranges include both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Webflow and will be narrowed during the interview process based on a number of factors, including the candidate’smarket location, job related experience, knowledge, qualifications, and skills. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends

Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

• Reporting to the Senior Manager, Solutions Engineering
• 10-25% travel may be required

As a Solutions Engineer you’ll … 

• Guide our customers through the evaluation process of Webflow ensuring that our solution meets key business objectives and technical requirements.
• Partner with both the Account Executives and potential customers through deep discovery, solution design, technical validation and business case development.
• Build effective stories through demonstrations that highlight the benefits of using Webflow to solve key customer objectives and challenges.
• Influence product direction by representing the customer voice while working with product, marketing and sales.

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you 

You’ll thrive as aSenior Solutions Engineer if you have:

• 4+ years of SaaS technical pre-sales experience, ideally but not necessarily in the Web Development, Content Management, or Digital Experience Platform space
• You have been involved with mid-size accounts from discovery to close
• A consultative approach that earns trust and deepens relationships to help customers solve problems
• Experience with solution and value selling to large customers
• A general understanding of APIs and web development is helpful— HTML, CSS & JavaScript
• An open minded with a bias toward growth, engaging in opportunities to learn, expand your current scope, and consider differing opinions
• Excellent coaching, writing, discovery and presentation skills.

And if you:

• Enjoy working autonomously, creatively, and kindly with your teammates while empowering and supporting those around you
• Thrive in a fast-paced environment where you are comfortable influencing priorities and are adaptable to changing priorities.
• Welcome a diverse mix of individuals (including customers and colleagues) and their different perspectives

Our Core Behaviors:

• Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers
• Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment
• Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care
• Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately-owned company
• 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment
• 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement
• Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program
• Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
• Monthly stipends to support health and wellness, smart work, and professional growth
• Professional career coaching, internal learning & development programs
• 401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage
• Discounted Pet Insurance offering (US only)
• Commuter benefits for in-office employees

Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks unless otherwise required by law.

Remote, together

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor. 

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please reviewWebflow’s Applicant Privacy Notice. 

As an Enterprise Solutions Engineer,you will be our technical champion throughout the pre-sales and post-sales processes, bringing customers onto the platform and working closely between sales, customer success, product, and engineering. Furthermore, you'll have the opportunity to make a meaningful impact by scaling our technical go-to-market motion, the product, and the company!

✨ Your Responsibilities

• Serve as a trusted advisor and product expert for Lumos prospects and customers, owning all technical responsibilities required in our sales and onboarding journeys.
• Architect demos, proofs of concept (POCs), and end to end solutions for our most complex customers, tying back to customer business goals at every stage.
• Structure POCs with strong success criteria, taking full ownership of the process and ensuring we set up the POC and resulting implementation for success from the outset.
• Work cross-functionally to drive technical and process investments that help scale our go to market teams, grow revenue and our ability to implement quickly, and support our growing customer base.
• Own initiatives for the team that drive meaningful impact for the company, e.g. improving our demo environment, identifying how to make onboardings more self-service.
• Serve as a subject matter expert on the market Lumos is a part of and use cases it supports. Report internally on market trends, customer success stories, and common issues & complaints you are seeing.

⛰ Your Skills

• Technical Knowledge (SQL, APIs): This role requires fluency in SQL. Lumos is a technical product with a technical customer base, and you’re able to quickly acclimate to this environment. Sufficient knowledge of working in a terminal, database models, APIs, infrastructure, and frontend to debug problems, help direct engineering effort, and resolve issues.
  • Experience in python is a plus 
• High-Agency Customer Champion: You’re excited to work closely with prospects and customers, and are skilled at empowering others. Are empathetic and gain energy from interacting closely with customers. You’ll go the extra mile to make customers feel excited and supported when working with us. Yet you are also able to push back when needed, and can effectively influence others and objection handle concerns.
• Analytical Builder: You start by understanding customer problems before proposing solutions. You enjoy working in ambiguity and are comfortable creating clarity and structure around you as needed. You are detail- and process-oriented. You think analytically to understand bottlenecks and what is the right problem to solve. When it’s time for solutioning, you push for automation, yet also know when to do things that don’t scale.
• Excellent Communicator: Excellent commercial communication skills (written, oral, and presentation). Promote a sense of confidence about Lumos within customers and wow them in interactions! Translate business needs into technical requirements, and articulate product features in terms of customers’ goals.

????Pay Range

• The base salary range for this role is $170,000 - $210,000. Note that this range is a good faith estimate of likely pay for this role; upon hire, the pay may differ due to skill and/or level of experience.

???? What We Value

We’re looking for an experienced solutions engineer, ideally with startup experience in B2B enterprise SaaS tech. Having said this, we care much more about your motivation and excitement to grow into the role than we care just about your CV.

Instead of focusing on what people need to have, we focus on what people need to do. Additionally, we try to find out whether you would be a good fit for Lumos based on our values that define how we achieve outcomes and what characteristics we value.

Thank you for considering Lumos! ????

*We encourage you to apply even if you think you might not be perfect fit! ????

Available Location: Remote Sweden

What you’ll do

The Pre-Sales Solutions Engineering organisation is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and efficient adoption roadmaps for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, curious and collaborative team.

As a Solutions Engineer, you are the technical customer advocate within Cloudflare. You will aid your customers and will work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support to do so. Your goal of customer success should drive you through the entire organisation as you seek out and create scalable solutions for your customer’s needs.

The range of products and solutions offered by Cloudflare are broad so that we are able to meet our lofty goal of helping to build a better Internet. A broad knowledge of Internet performance and security technology is required, the curiosity to maintain and develop new knowledge is essential to keeping up with the high rate of product innovation at Cloudflare. 

All the resources and training required to be effective for the role, will be provided. 

Examples of desirable skills, knowledge and experience

Our Solutions Engineers come from a wide range of backgrounds: IT, engineering, software development, product management, financial consulting, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realise the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.

You will have a good fundamental understanding on how to obtain the technical win so that customers choose our proposed solutions over that of competitors.

Additional experience might include a combination of the skills below:

• 3-to-10 years of experience in the IT industry (early or mid-level experience).
• Excellent communication and presentation skills with strong command of business English and (where appropriate) one or more languages of the regionally aligned sales team you will be supporting. 
• Ability to manage a project, work to deadlines, and prioritise between competing demands.
• Demonstrating empathy with customers and quickly identifying challenges and pain points they face. 
• Understanding of “how the internet works”. For example:
  • Know the differences between TCP & UDP, and understand what kinds of applications may favour one over the other;
  • Can explain the difference between authoritative DNS & recursive DNS?;
  • You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike;
• Understanding of how customers make buying decisions, how to explain ROI.
• A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers.
• You're OK with some (10-15 days per quarter) travel without travel restrictions: we expect to travel to customer offices, conferences and/or do talks.

Bonus!

• Previous experience in a pre-sales SE or consulting role. (note: doesn't have to be in tech);
• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills;
• Exposure to emerging technical landscape trends in Security such as Zero Trust.

Solutions Engineer

BetterCloud is looking for a Solutions Engineer, to collaborate closely with the Sales and Customer Success organizations as well as partners throughout the world. This person will assist in architecting a solution to meet the customer's application, spend, management, security, and technical needs for their critical SaaS applications. As we continue to grow, we strive to stay ahead of the learning curve in all areas of cloud technology, and work to educate both our internal teams as well as our customer’s teams on best practices around deploying our solutions within their environment.

Requirements

• 2+ years of experience in a customer facing Solutions Engineering capacity. 
• Strong familiarity with SaaS applications such as G Suite, Okta, Microsoft 365, Box, and Dropbox, preferably on an administrative level, as well as REST APIs.
• Ability to think critically and logically under pressure and to quickly communicate complex ideas around a technical topic.
• Have the ability to quickly learn new technical concepts and be self-directed in your learning.
• A positive attitude towards change and ability to adapt.
• Ability to handle customer situations with empathy and ownership

Responsibilities

• Serve as trusted advisor to our prospects and customers throughout the sales process and entirety of the customer lifecycle.
• Understand customer requirements and communicate the business value of solving technology problems using BetterCloud.
• Facilitate solutions discovery, solutions overview, technical deep-dives, and solutions validation sessions with customers.
• Prepare demos and Proof of Concepts (POCs) to demonstrate various use cases for BetterCloud’s Platform.
• Execute the delivery of POCs for customers that have more complex use cases,  to illustrate product capabilities and how they align specifically with customer objectives
• Build relationships with customers by serving as the technical liaison for both sales and success teams.
• Participate in responding to RFIs / RFPs that highlight BetterCloud can meet and exceed customer requirements.
• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales.

Benefits: 

• Competitive salary
• Full benefits package
• Career growth with an industry innovator
• Certification in relevant SaaS application (G-Suite, Office 365, Okta, Box, etc) 

Salary:

Salary Range: $115k-$135k

This salary range represents BetterCloud’s good faith and reasonable estimate of the range of possible compensation for this role at the time of posting, and BetterCloud may ultimately pay more or less than the posted range.  The final salary for this position will be determined in BetterCloud’s sole discretion, consistent with applicable law, and based on a variety of factors, including but not limited to the employee’s work experience, skills, and qualifications for the role, as well as the needs of BetterCloud’s business and other operational considerations.

We are looking for a Senior Solutions Engineer, Strategic Accountsto join Signifyd's Solutions Design team. The Solutions Design team is composed of Solutions Engineers who work most closely with our Sales teams, supporting the technical needs of deal teams with their expertise and acumen. This will require both conversational and advisory support as well as tactical, operational support in the form of ad hoc data manipulation and analysis, rapid prototyping, and technical problem solving.

As a Staff Solutions Engineer focused on Strategic Accounts, you will play a critical role in helping our Sales team win new business and design solutions that the implementation department can  quickly bring to production. You will be engaged on our most critical accounts and opportunities, working with cross-functional leaders from across the organization: Sales, Data Science, Risk Intelligence, Product, Engineering, and more. Your mission is to help our team achieve our most important and most challenging technical demands when engaging with potential new customers.

Our hiring process will select for a candidate who thrives in a high-impact, client-facing role that demands both technical acumen and strategic thinking. The ideal candidate will possess a high degree of autonomy, resilience, ingenuity, and creativity. They should also have a demonstrated ability to comprehend, administer, and even build complex technical systems. Experience in data analysis, engineering, software development, and/or project management are vital abilities. 

Activities and Responsibilities:

• Collaborate with strategic account teams to design and optimize machine learning solutions for high-value retailer and financial services clients to solve account integrity, payments, fraud, abuse and logistics problems
• Serve as the technical point of contact during the pre-sales process, ensuring alignment between client needs and product capabilities and lead technical discussions on solution integration, APIs, and eCommerce workflows
• Lead proof-of-value exercises and reliably win deals and reinforce Signifyd’s position as the market leader
• Conduct in-depth technical demonstrations and presentations, addressing client-specific challenges
• Develop custom scripts and tools to support unique client requirements
• Work closely with engineering and product teams to escalate and resolve technical issues
• Analyze and interpret large datasets to identify fraud patterns and trends, leveraging tools like Python, SQL, and Pandas
• Accompany the post-sales implementation process to ensure continuous improvement of pre-sales technical processes and solutions
• Partner with the Value Engineering and Sales teams to respond to RFPs and security questionnaires
• Design engaging content and training to demonstrate Signifyd’s value through our products and capabilities to prospects and customers
• Conduct research and solve problems surrounding new solutions and unique integration scenarios
• Document customer expectations and order flows to clearly outline the known current state and the desired future state.

Requirements and Qualifications:

• 5+ years of experience in customer-facing sales/pre-sales environments, preferably in antifraud or payments-related domains
• Experience with Python, JavaScript, SQL and/or other web, programming, and scripting tools 
• Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders.
• Strong independent work ethic and an ability to troubleshoot complex technical issues and build innovative solutions under tight deadlines.
• Creative, resourceful, detail-oriented, and highly organized.
• Excellent presentation and communication skills virtually and in-person.
• Enjoy/willingness to travel (up to 20%).
• Passion for customer service.
• Passion for new technology.

#LI-Remote

Benefits in our US offices:

• Discretionary Time Off Policy (Unlimited!)
• 401K Match
• Stock Options
• Annual Performance Bonus or Commissions
• Paid Parental Leave (12 weeks)
• On-Demand Therapy for all employees & their dependents
• Dedicated learning budget through Learnerbly
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Short Term and Long Term Disability Insurance
• Life Insurance
• Company Social Events
• Signifyd Swag

We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

The Role: Imagine selling a solution that will predict for your customers (with an 85% accuracy)who is going to buy, what they’ll buy and when. As a Solutions Consultant at 6sense, you’ll be an instrumental player to our growth as we build upon the success we’ve had delivering predictions for enterprises like Dell, Thomson Reuters, Udemy, and Tableau. We will trust you to evangelize 6sense with a focus on both pre and post sales efforts. 

The Fit: We’re in the high growth phase of building our solutions consulting team so we’re looking for people who not only have a track record of being the best of the best, but can also think critically about driving customer growth and building our SC organization. This is a unique opportunity to help shape and accelerate our success. 

Here are the traits you exhibit; 

• 4+ years of experience in a similar role (sales engineer, solutions consultant) and a broad technical background in the B2B Marketing/Sales tech space 
• Clear, succinct communicator – Using your customer’s language, you’ll help them clearly understand the value 6sense delivers 
• The ability to actively partner with strategic sellers on account strategy, stakeholder management and opportunity planning for large enterprises 
• Strong organizational/time management skills and the ability to juggle competing priorities while working with multiple strategic customers 
• Excellent written and verbal communication skills and interpersonal skills, with the ability to develop and maintain deep relationships with leaders and executives 
• Experience working in the sales lifecycle and driving outcomes in a customer-facing environment 
• Technical expertise – You’ll demonstrate and speak to how 6sense drives success through multiple integrations across our customer’s marketing and sales technology stack (Adobe, Drift, Marketo, Eloqua, SalesLoft, and Outreach just to name a few) 

You also likely have: 

• Effective leadership skills and confidence in customer meetings 
• Experience developing executive engagement skills and presence, with an ability to establish strong relationships with decision makers and build credibility at all levels 
• A background developing and executing account plans spanning multiple business units across complex organizations 
• We are creating a different kind of company. If this sounds like a breath of fresh air and a place where you’ll thrive as you take your success to the next level, we should talk! 

Minimum Requirements: 

• 4-6 years in a sales engineer, solutions consulting role 
• Strong knowledge of marketing and sales tech ecosystem including web analytics, content management, sales engagement, marketing automation, and CRM 
• Deep understanding of enterprise sales cycles and engagement 
• Ability to articulate the technical and functional capabilities of 6sense to both marketing and sales audiences 
• Ability to manage RFI/RFPs with tight deadlines 
• Experience working directly with product and engineering 
• Experience building content, documentation 
• Willingness to travel up to 25% 
• Strong presentation skills 

Preferred Requirements: 

• Experience selling to Enterprise CMOs, VPs Demand Gen, Marketing Operations, Sales leaders 
• Strong and demonstrated written and verbal communications skills 
• Ability to work in a fast-paced, team environment #LI-remote 

Base Salary Range: $116,070 to $170,236. The base salary range represents the anticipated low and high end of the base salary range for this position. Actual salaries may vary and may be above or below the range based on various factors, including but not limited to work location and experience. The base salary is one component of 6sense’s total compensation package for this position. Other compensation may include a bonus program or commission plan, and stock options if approved by 6sense’s board. In addition, 6sense provides a variety of benefits, including generous health insurance coverage, life, and disability insurance, a 401K employer matching program, paid holidays, self-care days, and paid time off (PTO). #Li-remote

Notice of Collection and Use of Personal Information for California Residents:California Recruitment Privacy Notice and Policy

Our Opportunity:

We’re looking for a driven, customer-obsessed Principal Solutions Engineer to interface between our customers (new and current!) and our product engineering teams, both supporting the adoption of Snyk in new organizations and helping to evolve what Snyk has to offer.
You will help Snyk secure the technical win and collaborate on the business case for the commercial win. Your objective is to help prospects understand how Snyk solutions meet their specific needs in ways that only Snyk can.

In addition to this you must be comfortable presenting to a large audience and be able to handle objections well. 

You’ll Spend Your Time:

• Educating customers and partners about the adoption of Application Security  and Software Supply Chain Security and the importance of empowering developers to stay secure
• To do this, you’ll develop deep product and competitive acumen across our full product suite, Open Source, Code, IaC, Container, and ASPM.
• As the customer’s buying consultant, you'll become a technical product expert, evangelist, and coach, responsible for delivering tailored product demonstrations, enabling well-scoped and managed product trials, and coordinating RFP responses from time to time, 
• Interfacing with our, engineering, product, and customer success teams to craft solutions that actually solve our customers’ problems
• Shaping and informing decisions on new features based on your experience and feedback from customers and channel partners
• Working closely with channel partners to increase their proficiency in selling and supporting the Snyk solution through their sales process and beyond
• Provide thought leadership to the market on topics that are related to Snyk and DevSecOps to help drive awareness and adoption. This is both at the executive level and practitioner level. 

What You’ll Need:

• 10+ years or similar in the sales engineering, solutions consulting, developer or security space
• A good knowledge of the developer, DevOps, Application Security, and ASPM ecosystems and practices
• Experience working closely with highly technical customers at the Enterprise level 
• Familiarity with a wide variety of coding languages and how they work
• Appetite for learning about new technologies and you’re curious about how things work under the hood
• Ability to plan and succeed, setting milestones along the way, over-communicate, create alignment, rally resources and satisfy stakeholders
• A team-oriented mindset
• To care about diversity and enjoy meeting people from all walks of life
• Strong business acumen dealing with multiple customer stakeholders and their challenges 
• To be able to coach and mentor other SEs as well as cross functional teams.

We’d be Lucky if: 

• You have worked in early-stage, fast-growth startups… especially in developer tooling and maybe even AI!
• You love to teach and coaching is a habit
• Have a developer background or any kind of experience with coding
• Have rior experience in a direct or matrixed role with a proven ability to work across broad functional teams
• Are curious
• A willingness to learn
• A solid Storyteller
• The ability to give and receive feedback
• Embraces and adopts change
• You are confident
• You are uniquely you!

#LI-WR1

The Solutions Consultant at Nextiva is highly passionate about successful customer outcomes, service and project delivery, value delivery, consulting, and very deep technical knowledge in the areas of enterprise solutions architecture, systems implementation and configuration, workflows and automation, and problem-solving. 

This position requires the ability to independently project manage the design and implementation of Nextiva’s product solutions. Responsible for successful implementation of new customer and existing customer solutions as the single point of contact, from sales contract execution to deployment of requested solutions. Duties include but are not limited to solutions architecture, solutions scoping, solutions implementation and configuration, and self project management. Requested solutions in line with Nextiva’s product and professional services SKUs can consist of any combination VoIP, UCaaS, CCaaS, CPaaS, Integrations, and Single Sign On. 

The position requires strong personal time management skills, organizational skills, accountability, autonomy, problem solving, and ability to multitask in a constantly changing environment with multiple priorities. This includes working with Sales, Solutions Engineering, and Technology teams to ensure high stakes professional services project SKUs are delivered in a timely manner meeting the customer’s requirements and value proposition. 

The candidate must be detail-oriented, have experience of managing multiple implementations simultaneously, be meticulously organized, professional, an exceptional communicator, people / customer centric, and be able to prioritize multiple demands in a fast-paced environment.

Key Responsibilities:

• Before a solutions project is sold, work closely with sales and pre-sales engineers for completeness and accuracy of scoping and clear understanding of customer requirements and value proposition
• Initiate and manage enterprise solutions Professional Services projects, ensuring the technical development / delivery, resourcing, and vendor management planning is in place, maintained, and accurate
• Gather and document business processes (existing and future) and well as participate in discovery and rapid design sessions. Write specifications for desired solutions, configurations, and system integrations as needed
• Advise and consult clients on best practices for UCaaS/CCaaS processes, user interface, and architecture and assists technical consultants with architecting solutions, related customizations, workflows, and reports to model the client’s organizational processes and clearly demonstrate the desired value proposition
• Responsible for the overall project management of the involved resources to ensure projects deliver the desired outcomes (schedule, costs, quality, resource management and benefits) including scope and change requests, and maintaining appropriate project status data and time entry in PSA tools
• Maintain continuous communication with customer(s) while maintaining project schedules highlighting potential risks and bringing forward issues with optional resolutions
• Facilitate and lead weekly meetings, discovery and design review sessions, demos etc. as needed
• Responsible for ensuring that all delivery projects’ artifacts are in place and in compliance with Nextiva’s delivery methodology
• Assist with demos, configurations, testing and training as needed
• Stay up-to-date understanding of business processes, issues, and technology especially
• related to the operation of sales, marketing, and customer service departments within an organization.

Qualifications:

• Spanish language fluency required (verbal & written)
• BA/BS degree desired
• Minimum of 5 years of solutions delivery experience or solutions engineering experience
• Preferred 5-7 years of technical experience in UCaaS and/or CCaaS
• Must have a Professional and Collaborative demeanor
• Deep technical working understanding of voice, contact center, data movement, and
• SaaS application requirements
• Exceptional analytical and problem-solving ability
• Experience with Agile/Scrum and Waterfall methodology preferred
• Must be comfortable working in an accountable, high-speed, high-pressure environment
• Highly organized, must be able to handle multiple tasks with speed and accuracy,
• independently
• Must be capable of prioritizing activities and scheduling to obtain effective results
• Strong oral, written communication and presentation skills
• Excellent customer and vendor relationship management skills, and comfortable talking
• with clients at all levels of within an organization
• Will/must manage flexible hours per customer needs and related project milestones.
• Must possess strong time management and self project management skills
• Preferred experience with SalesForce and working with PSA software

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $60,000 - $93,000. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-XX   #LI-Remote

Location: Remote in Germany

Our Opportunity

We’re looking for a driven, customer-focused Senior Solutions Engineer to interface between our customers (new and current) and our product engineering, marketing, partner and customer success teams, both supporting the adoption of Snyk in new organizations and helping to evolve what Snyk has to offer.

You’ll Spend Your Time:

• Becoming a technical product expert, evangelist, and coach, capable of delivering technical sales experiences to customers and partners.
• Educating customers and partners about the adoption of open-source and cloud-native technologies, and the importance of empowering developers to stay secure.
• Owning the technical aspects of the sale, providing demonstrations, managing technical proof of concepts (POCs), demonstrating product/technical expertise, and sharing best practices.
• Interfacing with our sales, engineering, product, and customer success teams to build solutions that solve our customers’ problems.
• Shaping and informing decisions on new features based on your experience and feedback from customers.

What You’ll Need:

• 5-8 years or similar in the enterprise solution engineering, development roles or enterprise security consulting.
• Proven track record with Global 2000 firms in managing and exceeding customer expectations in the entire customer lifecycle.
• Ability to manage and present at executive to practitioner level at customers.
• Expert knowledge of the developer and DevOps ecosystems and application security best practices. 
• Passion for learning about and tinkering with new technologies - you’re curious about how things work under the hood!
• Familiarity with a wide variety of coding languages and how they work.
• Ability to plan and succeed, setting milestones along the way, over-communicate, create alignment, rally resources, and satisfy stakeholders.
• Experience working closely with highly technical audiences.
• A team-oriented mindset, one team culture fit is a must.
• Appreciation for diversity and enjoy meeting people from all walks of life.
• Be able to navigate and engage with people in larger enterprise environments.
• Availability to travel up to 25% of time. 

We’d be Lucky if You: 

• Have worked in early-stage, fast-growth startups… especially in developer tooling with a balance enterprise level execution.
• Are self-motivated, continuous learner who loves to teach and coaching is a habit.
• A developer background or experience with coding and/or deep security expect.
• Have prior experience in a direct or matrixed role with a proven ability to work across broad functional teams.
• Have experience working with the channel ecosystem.
• Have experience working as an enterprise or strategic sales engineer.
• Enjoy mentoring your peers.
  
  

#LI-CH2

As a Senior Solutions Engineer at CLEAR, you will be responsible for ensuring our helping our prospects become partners by successfully integrating with our CLEAR Verified product. You will work across our Business, Product, and Engineering teams to develop a deep understanding of the problems our partners are facing and influence how we’re building our platform for scale. We are looking for a candidate with a strong technical background who is looking to have a direct impact on customer and developer experiences.

What you'll do:

• Act as the internal and external product expert in the integration and usage of the CLEAR Verified platform.
• Develop code samples, prototypes, and reference applications to demonstrate best practices and minimize customer development time, across a variety of languages and frameworks.
• Support customers throughout the pre and post-sales and integration process, assisting with common coding issues and patterns or troubleshooting, while creating reusable documentation and collateral to help scale the team.
• Regularly collaborate across Product, Engineering, and Marketing to incorporate customer feedback and suggestions

What you're great at:

• At least 5-7 years of experience in leading and implementing technical products
• Strong understanding of technical solutions such as APIs and SDKs and using them
• Excellent communication skills, able to distill technical details to layperson terms
• Ability to lead multiple external engagements and drive them towards successful completion
• Comfort in navigating ambiguity and creating structure with how we work

How You’ll be Rewarded:

At CLEAR we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members who are motivated by our mission of making experiences safer and easier. Our hybrid work environment provides flexibility. In our offices, you’ll enjoy benefits like meals and snacks. We invest in your well-being and learning & development with our stipend and reimbursement programs. 

We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility and adoption/surrogacy support), flexible time off, free OneMedical memberships for you and your dependents, and a 401(k) retirement plan with employer match. The base salary range for this role is $150,000-185,000, depending on levels of skills and experience.

The base salary range represents the low and high end of CLEAR’s salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR’s total compensation package for employees andother rewards may include annual bonuses, commission, Restricted Stock Units.

About CLEAR

Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With over 25+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic. 

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

Director, Solutions Engineering

BetterCloud Solutions Engineers are a critical part of our customer-facing team. Working closely with the Sales and Customer Success organizations as well as partners throughout the world, we assist in architecting a solution to meet the customer's automation, spend, security and technical needs for their critical SaaS applications. We strive to stay ahead of the learning curve in all areas of cloud technology, and work to educate both our internal teams as well as our customer’s teams on best practices around deploying our solutions within their environment. Our role is to serve as trusted advisor to our prospects and customers throughout the sales process and entirety of the customer lifecycle.

We are looking to hire a player-coach to help build our Solutions Engineering teams people, processes, and success.

Responsibilities

• Understand customer requirements and communicate the business value of solving technology problems using BetterCloud.
• Facilitate solutions discovery, solutions overview, technical deep-dives, and solutions validation sessions with customers.
• Prepare demos and Proof of Concepts (POCs) to demonstrate various use cases for BetterCloud’s Platform.
• Execute the delivery of POCs for customers that have more complex use cases,  to illustrate product capabilities and how they align specifically with customer objectives
• Build relationships with customers by serving as the technical liaison for both sales and success teams.
• Participate in writing proposals in response to RFIs / RFPs that highlight BetterCloud can meet and exceed customer requirements.
• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales.

Qualifications

• 5+ years of experience in a customer facing Solutions Engineering capacity
• 3+ years of experience leading a team of Solutions Engineers/Sales Engineers
• Strong familiarity with SaaS applications such as Google Workspace, Okta, Office 365, Box, and Dropbox, preferably on an administrative level, as well as REST APIs.
• Ability to think critically and logically under pressure and to quickly communicate complex ideas around a technical topic.
• Have the ability to quickly learn new technical concepts and be self-directed in your learning.
• A positive attitude towards change and ability to adapt.
• Ability to handle customer situations with empathy and ownership

Salary:

Salary Range:  $220K- $270K

This salary range represents BetterCloud’s good faith and reasonable estimate of the range of possible compensation for this role at the time of posting, and BetterCloud may ultimately pay more or less than the posted range.  The final salary for this position will be determined in BetterCloud’s sole discretion, consistent with applicable law, and based on a variety of factors, including but not limited to the employee’s work experience, skills, and qualifications for the role, as well as the needs of BetterCloud’s business and other operational considerations.

Overview of BetterCloud Benefits:

• Health benefits package (including medical, dental, vision) 
• Flexible spending accounts
• PTO (sick leave, parental leave, vacation benefits)
• Employee Assistance Program

Visa Sponsorship is not included in our hiring package. Applicants will need to be authorized to work in the U.S.

Junior SE Position Overview

We are looking for a SingleStore Solutions Engineer who is passionate about removing data bottlenecks for their customers and enabling real-time data capabilities to some of the most difficult data challenges in the industry. In this role you will work directly with our sales teams, and channel partners to identify prospective and current customer pain points where SingleStore can remove those bottlenecks and deliver real-time capabilities. You will provide value-based demonstrations, presentations, and support proof of concepts to validate proposed solutions.

As a SingleStore solutions engineer, you must share our passion for real-time data, fast analytics, and simplified data architecture. You must be comfortable in both high executive conversations as well as being able to deeply understand the technology and its value-proposition.

About our Team

At SingleStore, the Solutions Engineer team epitomizes a dynamic blend of innovation, expertise, and a fervent commitment to meeting complex data challenges head-on. This team is composed of highly skilled individuals who are not just adept at working with the latest technologies but are also instrumental in ensuring that SingleStore is the perfect fit for our customers.

Our team thrives on collaboration and determination, building some of the most cutting-edge deployments of SingleStore data architectures for our most strategic customers. This involves working directly with product management to ensure that our product is not only addressing current data challenges but is also geared up for future advancements.

Beyond the technical prowess, our team culture is rooted in a shared passion for transforming how businesses leverage data. We are a community of forward-thinkers, where each member's contribution is valued in our collective pursuit of excellence. Our approach combines industry-leading engineering, visionary design, and a dedicated customer success ethos to shape the future of database technology. In our team, every challenge is an opportunity for growth, and we support each other in our continuous learning journey. At SingleStore, we're more than a team; we're innovators shaping the real-time data solutions of tomorrow.

Responsibilities

• Engage with both current and prospective clients to understand their technical and business challenges
• Present and demonstrate SingleStore product offering to fortune 500 companies.
• Enthusiastic about the data analytics and data engineering landscape
• Provide valuable feedback to product teams based on client interactions
• Stay up to date with database technologies and the SingleStore product offerings

Qualifications

• Excellent presentation and communication skills, with experience presenting to large corporate organizations
• Ability to communicate complex technical concepts for non-technical audiences.
• Strong team player with interpersonal skills
• Broad range of experience within large-scale  database and/or data warehousing technologies
• Experience with data engineering tools  Apache Spark, Apache Flink,Apache Airflow
• Demonstrated proficiency in ANSI SQL query languages
• Demonstrated proficiency in Python, Scala or Java
• Understanding of private and public cloud platforms such as AWS, Azure, GCP, VMware

SingleStore delivers the cloud-native database with the speed and scale to power the world’s data-intensive applications. With a distributed SQL database that introduces simplicity to your data architecture by unifying transactions and analytics, SingleStore empowers digital leaders to deliver exceptional, real-time data experiences to their customers. SingleStore is venture-backed and headquartered in San Francisco with offices in Sunnyvale, Raleigh, Seattle, Boston, London, Lisbon, Bangalore, Dublin and Kyiv. 

Consistent with our commitment to diversity & inclusion, we value individuals with the ability to work on diverse teams and with a diverse range of people.

Please note that SingleStore's COVID-19 vaccination policy requires that team members in the United States be up to date with the current CDC guidelines for their vaccinations with one of the United States FDA-approved vaccine options to meet in person for SingleStore business or to work from one of our U.S. office locations. [It is expected that this will be a requirement for this role]. If an exemption and/or accommodation to our vaccination policy is requested, a member of the Human Resources department will be available to begin the interactive accommodation process.

To all recruitment agencies: SingleStore does not accept agency resumes. Please do not forward resumes to SingleStore employees. SingleStore is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.

#li-remote #remote-li 

SingleStore values individuals for their unique skills and experiences, and we’re proud to offer roles in a variety of locations across the United States. Salary is based on permissible, non-discriminatory factors such as skills, experience, and geographic location, and is just one part of our total compensation and benefits package. Certain roles are also eligible for additional rewards, including merit increases and annual bonuses. 

Our benefits package for this role includes: stock options, flexible paid time off, monthly three-day weekends, 14 weeks of fully-paid gender-neutral parental leave, fertility and adoption assistance, mental health counseling, 401(k) retirement plan, and rich health insurance offerings—including medical, dental, vision and life and disability insurance. 

SingleStore’s base salary range for this role, if based in California, Colorado, Washington, or New York City is: $X - $X USD per year

For candidates residing in California, please see ourCalifornia Recruitment Privacy Notice. For candidates residing in the EEA, UK, and Switzerland, please see ourEEA, UK, and Swiss Recruitment Privacy Notice.

We’re looking for an Associate Solutions Engineer to interface with prospective customers and existing customers to onboard and adopt Snyk in organizations and help evolve what Snyk has to offer. This position sits within our Sales Organization and will be the technical SME in meetings with customers. Open to hiring in the CST, MST or PST time zones.

You’ll spend your time:

• Working closely with our sales reps to increase understanding of Snyk during sales processes
• Educating customers and partners about the adoption of Application Security  and Software Supply Chain Security and the importance of empowering developers to stay secure
• As the customer’s buying consultant, you'll become a technical product expert, evangelist, and coach, responsible for delivering tailored product demonstrations, enabling well-scoped and managed product trials, and coordinating RFP responses from time to time
• Interfacing with our engineering, product, and customer success teams to build solutions that solve our customers’ problems
• Shaping and informing decisions on new features based on your experience with customers
• Architecting custom workarounds and platform integrations

What You’ll Need:

• 1-3 years of experience working in software development, cybersecurity, or a technical customer-facing role"
• Familiar with a wide variety of coding languages and how they work
• Good knowledge of the developer and DevOps ecosystems and practices
• Passion for learn about new technology and you’re curious about how things work under the hood
• Strong written and spoken English
• Team-oriented mindset
• Care about diversity and enjoy meeting people from all walks of life.
• bonus - you have experience in solutions engineering, ideally within the developer or security space

Available locations: Singapore

What you’ll do as a Solutions Engineer

You are the technical lynchpin through the entire sales cycle - pre and post sales. You will work closely with our mid-market prospects and customers to educate, empower, and ensure their success on the Cloudflare platform. Your technical expertise in Cloudflare’s global distributed network and technology will allow you to find best-fit solutions for prospects, to train and onboard new customers via video-conference or in person, through documentation, and to support the long-term success of the customer. As a subject matter expert on web/mobile security and performance, you are a trusted source for developing new firewall rules from log files, crafting performance caching and delivery strategies, and creating or repurposing internal tools and scripts for customers.

As a Senior Solutions Engineer, you are the technical customer advocate within Cloudflare. To aid your customers, you will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

What we look for in our Solutions Engineers

Our Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support, and project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realize the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.

Responsibilities

• As critical members of Cloudflare’s sales team, Solutions Engineers drive technical discussions and implementations to help generate new business, expand existing business, and keep our customers happy.
• In business generation and expansion, you’ll be tasked with qualification of prospect and customer use cases, technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs-of-concept (PoCs).
• For our existing customers, Solutions Engineers are part of a dedicated account team that advises the customer on technical best practices, implementation of Cloudflare products and features, and strategic guidance on internet security and performance.
• The role requires 20-50% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates.

Requirements

• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash, Lua, Go) and a desire to expand those skills.
• Expertise in internet technologies: OSI Model layers 1-7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS.
• 10 years plus of experience in a customer-facing sales or consulting role.
• Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.
• A focus on learning, teaching, collaboration, mentorship, and growth, not only personally but also within the team and company.
• Aside from technical and collaborative skills, we place a high value on project management, relationship building, and EQ.

Desired

• You've built web applications before, or contributed to existing web applications in a meaningful way.
• You understand the role of a firewall, the difference between L3, L4, and L7 firewalls, and that ‘ACL’ doesn't always mean Anterior Cruciate Ligament.
• You're not afraid of command-line interfaces, RESTful APIs, or analyzing HTTP request and response in a browser’s web inspector.
• You can describe the differences between CSRF, XSS, and SQLi in detail, and Cloudflare's role in defending against them.
• Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2.
• An undergraduate degree in Computer Science, Engineering or a related field. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.

Bonus Points

• Graduate-level degrees in Computer Science, Engineering or related fields. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
• Certifications

More About You

• You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in organizations.
• You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions.
• You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important.
• You understand how to manage a project, work to deadlines, and prioritize between competing demands.

Available Locations: Remote Mexico

What you’ll do as a Solutions Engineer

You are the technical lynchpin through the entire sales cycle - pre and post sales. You will work closely with our Enterprise prospects and customers to educate, empower, and ensure their success on the Cloudflare platform. Your technical expertise in Cloudflare’s global distributed network and technology will allow you to find best-fit solutions for prospects, to train and onboard new customers via video-conference or in person, through documentation, and to support the long-term success of the customer. As a subject matter expert on web/mobile security and performance, you are a trusted source for developing new firewall rules from log files, crafting performance caching and delivery strategies, and creating or repurposing internal tools and scripts for customers.

As a Solutions Engineer, you are the technical customer advocate within Cloudflare. To aid your customers, you will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

What we look for in our Solutions Engineers

Our Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support, and project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realize the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.

Responsibilities

• As critical members of Cloudflare’s Enterprise Sales team, Solutions Engineers drive technical discussions and implementations to help generate new business, expand existing business, and keep our customers happy.
• In business generation and expansion, you’ll be tasked with qualification of prospect and customer use cases, technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs-of-concept (PoCs).
• For our existing customers, Solutions Engineers are part of a dedicated account team that advises the customer on technical best practices, implementation of Cloudflare products and features, and strategic guidance on internet security and performance.
• The role requires 20-50% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates.

Requirements

• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash, Lua, Go) and a desire to expand those skills.
• Expertise in internet technologies: OSI Model layers 1-7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS.
• Minimum 3 years of experience in a customer-facing sales or consulting role (note: doesn't have to be in tech)
• Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.
• A focus on learning, teaching, collaboration, mentorship, and growth, not only personally but also within the team and company.
• Aside from technical and collaborative skills, we place a high value on project management, relationship building, and EQ.

Desired

• You've built web applications before, or contributed to existing web applications in a meaningful way.
• You understand the role of a firewall, the difference between L3, L4, and L7 firewalls, and that ‘ACL’ doesn't always mean Anterior Cruciate Ligament.
• You're not afraid of command-line interfaces, RESTful APIs, or analyzing HTTP request and response in a browser’s web inspector.
• You can describe the differences between CSRF, XSS, and SQLi in detail, and Cloudflare's role in defending against them.
• Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2.
• An undergraduate degree in Computer Science, Engineering or a related field. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.

Bonus Points

• Graduate-level degrees in Computer Science, Engineering or related fields. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
• Certifications

More About You

• You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in enterprise organizations.
• You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions.
• You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important.
• You understand how to manage a project, work to deadlines, and prioritize between competing demands.