Oddball believes that the best products are built when companies understand and value the things they are working on. We value learning and growth and the ability to make a big impact at a small company. We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space. 

We are hiring a Mobile Engineer to work on a pivotal Federal program that is making a positive impact on millions of Americans' daily lives. 

What you'll be doing:

We are looking for an experienced and driven Mobile Engineer to oversee all things pertaining to the design, development, and delivery of a mobile application in the federal space. Coordinating with our product and design teams, day to day work will involve writing code, developing tests, and debugging.

What you’ll bring:

• 3+ years of software development experience
• iOS mobile development work experience (Swift or Flutter)
• Experience with JS, including node.js
• Passion for operational excellence
• Knowledge of Agile methodologies
• Proven ability to create/contribute to robust commercial applications
• Exceptional time management skills
• Attention to detail and commitment to quality
• Security-conscious

Requirements:

• Must be a US Citizen and able to work domestically 
• Must be able to attain low-level security clearance 

Education:

• Bachelor’s degree

Benefits:

• Fully remote
• Annual stipend
• Comprehensive Benefits Package
• Company Match 401(k) plan
• Flexible PTO, Paid Holidays

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities:

Oddball is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact an Oddball HR representative to request such an accommodation by emailing hr@oddball.io 

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Compensation:

At Oddball, it’s important each employee is compensated competitively and fairly. In alignment with state legal requirements. A range for the included position is listed below. Be advised, actual offer details are determined by job category, job location, and candidate skill level.

United States Wage Range: $100,000 – $150,000

The Role

We are seeking a Senior iOS engineer to join our Product Engineering team!

We're building the next generation wealth management software platform for clients of all sizes. We need engineers who are driven to bring outstanding features to market. You will join a team that loves solving problems and providing innovative solutions. You will craft a consumer-grade, first class mobile experience for our clients.

We’re looking for a dynamic Senior Engineer who will help build an inclusive team culture, mentor and empower engineers to succeed and cultivate an environment where high quality engineering processes thrive. You love building rich user experiences and can amplify your skills through your colleagues. You’ll work with our product and design teams to deliver industry-leading experiences.

Our iOS engineering team primarily works in Swift with a Java Backend and uses Agile Methodologies to deliver impactful business outcomes.

Addepar takes a market-based approach to pay. A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The range displayed on each job posting reflects the minimum and maximum target base salary for roles in Colorado, California, and New York.

The current range for this role is $125,000 - $195,000 + bonus + equity + benefits.

Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits.

What You’ll Do

• Work closely with product managers, designers, and other engineers to determine requirements and successfully implement new features
• Develop high-quality, scalable, and reliable iOS applications
• Conduct code reviews and provide constructive feedback to improve code quality
• Stay up-to-date with the latest trends and technologies in iOS development to ensure we remain at the forefront of innovation

Who You Are

• You have proven experience developing and shipping iOS applications
• You possess a deep understanding of iOS frameworks and architecture
• You are passionate about writing clean and maintainable code
• You excel at working well with others, effectively communicating and collaborating with diverse teams to achieve outstanding outcomes.

Summary:

The Test & Release and Forensics Program Manager is responsible for driving test and release activities, as well as managing bugs and issues across Torc Robotics. This role requires collaboration across multiple departments to ensure the successful delivery of safe and reliable operating systems. The Program Manager will define and execute test & release mechanisms, while also establishing and driving bug and issue management processes that enable rapid resolution of problems. The role demands a high level of stakeholder engagement across all disciplines and levels of the organization, including regular communication with senior leaders up to the C-suite.

What you'll be doing:

• Lead cross-functional teams to define and execute test & release strategies, ensuring alignment with engineering, regulatory, operations, and safety objectives.
• Develop and implement a robust bug and issue management framework that prioritizes swift problem resolution and clear communication across divisions.
• Scope complex initiatives related to test, release, and forensics, ensuring all cross-functional dependencies and risks are identified and managed effectively.
• Continuously monitor and report on the status of test & release activities, as well as bug and issue resolution, through detailed dashboards, metrics, and frequent updates.
• Collaborate with engineering and product teams to ensure all testing and release activities align with product milestones and overall roadmap objectives.
• Identify and drive process improvements within test, release, and bug management, focusing on efficiency, transparency, and alignment with Torc’s broader business goals.
• Engage with stakeholders across the organization to ensure clear understanding and communication of test and release progress, bug issues, and related risks.
• Leads cross-functional teams to scope complex initiatives, across engineering, regulatory, operations, and safety.
• Drive the organization to successfully achieve program objectives and measures of success.
• Clearly articulate status of program assignments through frequent updates, dashboards, and metrics.
• Engages all appropriate stakeholders to ensure all departments are focused on the highest priority business needs.
• Works collaboratively across program management, technical program management, and product management teams to ensure a strong partnership
• Regular communication of status, risks, and metrics to senior leadership, up to and including the executive leadership team, as well as out to a broad set of organization-wide stakeholders
• Sufficient technical depth to lead project scoping, understand internal dependencies, conduct cost estimation on programs; and develop and execute program management mechanisms to ensure alignment cross-functionally on objectives, decisions made, program milestones, risks & opportunities, and key input status tracking.
• Mentors and guides others

What you will need to succeed:

• Demonstrates competences and technical proficiencies typically acquired through BS+ 6+ years of experience, MS+ 3+ years of experience, or PHD 1+ years of experience.
• Considered highly skilled and proficient in discipline; conducts complex, important work under minimal supervision and with wide latitude for independent judgment.
• Requires transportation to locations away from the site. Valid US Driver’s license with a safe driving record required. May travel occasionally to other sites. May have the opportunity for international travel, as required.

Perks of Being a Full-time Torc’r 

Torc cares about our team members and we strive to provide benefits and resources to support their health, work/life balance, and future. Our culture is collaborative, energetic, and team focused. Torc offers:     

• A competitive compensation package that includes a bonus component and stock options  
• 100% paid medical, dental, and vision premiums for full-time employees    
• 401K plan with a 6% employer match  
• Flexibility in schedule and generous paid vacation (available immediately after start date) 
• Company-wide holiday office closures  
• AD+D and Life Insurance 

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Senior Treasury Specialist, joining our Treasury team.

At Remote, the Treasury team has a large impact across the company, and you have an opportunity to help build Remote’s global treasury infrastructure to promote efficiency and scale. You will be asked to develop and implement innovative solutions for our growing organization. A successful candidate will have the ability to balance competing priorities, an attention to detail, and a growth mindset. Knowledge of Treasury systems, process flows, and control structure are critical skill sets to transform the treasury roadmap into reality.

Because this role will be heavily involved in key initiatives such as in-house banking, intercompany payment netting and global cash visibility; influence and change management will play an important part in this journey. Communication and collaboration are essential because our team regularly interfaces with cross functional business partners to execute on both the day-to-day activities and the long-term projects, all while being 100% remote!

This is an amazing opportunity to join a quickly developing team and make an immediate impact to the business.

What you bring

• Relevant treasury experience
• Knowledge and experience with bank account management (opening, closing and maintenance)
• Bank account and treasury systems administration experience is considered a plus
• Balance attention to detail with swift execution - we need to do things quickly, and we need to do them well. Balancing those can be challenging, and this should be a strength of yours
• Ability to work under pressure, often in a deadline driven environment and ability to perform several tasks concurrently
• Critical thinking, problem solving skills and superior attention to detail
• Strong written and verbal communicator with a desire and ability to build relationships
• Experience in a high-growth start-up or large multi-national preferred
• Writes and speaks fluent English
• It's not required to have experience working remotely, but considered a plus

Key Responsibilities 

• Assist with the global bank account openings, services maintenance, and related documentations (including KYC requirements) and compliance filings
• Assist in generating all company requirements for administration of bank accounts and authorised signatures
• Perform daily bank account reconciliation and support on bank statements upload
• Take an active role with our banking partners to ensure projects are on track with internal goals
• Ensure that onboarding and review AML/KYC standards
• Partner with Tax, Legal, and Accounting teams to execute capitalizations, intercompany loans, intercompany settlements, and other Treasury operations projects

Practicals

• You'll report to: Global Head of Treasury
• Team: Treasury
• Location: EMEA or LATAM
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equitypayalong with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is $31,000 USD to $70,000 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with team members (no managers present)
4. Interview with Treasury Director
5. Prior employment verification check  

#LI-DNP 

Locations: Remote in:

• US
• Canada (Alberta, British Columbia, Quebec or Ontario)
• Germany
• Netherlands
• Portugal
• United Kingdsom

What you'll do

We’re looking for a Senior Windows Software Engineer to join our Zero Trust team. You will be working on the Zero Trust desktop client, which protects corporate devices by securely and privately sending traffic from those devices to Cloudflare’s global network, which can apply advanced web filtering and advanced Zero Trust policies.

In your role, you will predominantly be using Rust along platform-native languages & APIs to implement high-performance networking code that runs on multiple desktop platforms. You’ll be expected to improve the code quality and to build solid, testable,andwell-documented foundations. You will be most successful in this role if you have a good understanding of Windows internals (virtual memory, multi-threading, process lifecycle, kernel programing, system APIs, etc.) and networking protocols (TCP/IP, UDP, DNS, QUIC, H/3, proxying, etc.). You will also have to interact with other languages, such as Swift, C#, C, and python.

As a Senior Software Engineer, you will be expected to make significant contributions to the design and implementation of major development projects, working closely with our product managers and other teams to implement customer-impacting features. You will work on stimulating problems born out of the scale of our deployment, and the stringent quality, performance, and security requirements of our product.

Examples of desirable skills, knowledge, and experience

• In-depth knowledge of Windows internals, kernel-mode programming, and network protocols
• Experience in low-level Windows driver development, ideally network drivers
• Excellent programming skills, with experience writing very high-quality and low-complexity code with thorough documentation.
• Strong experience writing easily-testableandthoroughly-tested code (e.g. using dependency injection with the right abstractions)
• Great experience using lower-level languages, such as Rust, C, C++
• Very comfortable writing multithreaded, asynchronous code
• Strong experience with debugging network-related problems
• An understanding of how VPN technologies work, and the trade-offs between privacy, security, and anonymity
• Good understanding of, and experience with, security protocols and standards
• Empathetic, proactive, and constructive communication skills, verbal and written

Compensation

Compensation may be adjusted depending on work location.

• For Colorado-based hires: Estimated annual salary of $168,000 - $206,000
• For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of: $187,000 - $229,000
• For Bay Area-based hires: Estimated annual salary of $196,000 - $240,000

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

***PLEASE NOTE: Although this position is "remote," the applicant MUST live and work in either Croatia, Germany or Sweden***

About the role:

• Design, develop, document and implement solutions for Glooko’s Mobile applications
• Partner with engineers, architects & product management to implement end to end applications
• MVVM Architectures and reactive programming
• Maintaining software quality and adopt right architectural principles
• Functional and design patterns with a focus on performance, security and scalability
• Proven ability to be an independent thinker and dynamic problem solver
• Design, develop, document and implement solutions for Glooko's Diabetes Data Management platform
• Develop, test, or modify programs, based on and related to user or system design specifications
• Write code that is scalable, modular, maintainable, reusable, and well-tested
• Optimize complex data models for understandability and performance
• Work in an agile development environment with understanding of agile/lean delivery methods
• Design, develop and oversee unit tests to ensure application logic is fully exercised for each application component
• Communicate effectively with team and other stakeholders on stages and project completion goals or dates
• Provide technical oversight to the development process including code reviews and mentoring of the technical team
• Deliver end-to-end solutions with a focus on hitting delivery milestones

About you:

• Bachelor Degree in Computer Science, Math, or Engineering
• 5+ years of software development experience
• 3+ years experience developing mobile apps that have been successfully delivered to customers
• Experience in designing, coding, and debugging mobile applications for various platforms, such as iOS or Android, using programming languages like Swift and Kotlin
• Strong attention to detail and knowledge of MVVM design patterns
• Ability to work well in a team while providing technical guidance and mentoring to junior engineers on mobile development best practices, code reviews, and architectural decisions
• Excellent written and verbal communications skills
• Experience and knowledge of Scrum and Agile tools. JIRA and Atlassian tools experience is a plus
• Experience in modern deployments through a CI/CD pipeline
• Strong understanding of Core Foundation and UIKit, including View Controller lifecycle, notifications, and delegation along with Core Bluetooth and HealthKit experience is a plus

About Glooko:

There are over 420 million people in the world with diabetes and Glooko helps them, as well as their physicians and care team, manage the disease more easily and cost effectively. Glooko is the Unified Platform for Diabetes Management and provides an FDA cleared, HIPAA compliant Web and Mobile (iOS and Android) application for people with diabetes and the clinicians who treat them. The platform seamlessly unifies data from over 80 of the leading blood glucose meters, insulin pumps, continuous glucose monitors, activity trackers, and biometric devices to deliver insights that improve personal and clinical decision support.

Glooko’s mobile app and web dashboard enable patients to easily track and proactively manage all aspects of their diabetes care. Glooko’s Population Tracker and APIs offer diabetes-centric analytics and supply insightful reports, graphs and pattern-triggered notifications to patients, health systems, and payers. The Glooko platform also allows customers and third-party developers to create branded modules for Glooko users.

Launched in 2010, Glooko is funded and managed by visionary technologists and leaders in healthcare.

Grammarly is excited to offer aremote-first hybrid working model. Grammarly team members in this role must be based in the United States or Canada; depending on business needs, they must meet in person for collaboration weeks, traveling if necessary to the hub(s) where their team is based.

This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that fosters trust and unlocks creativity.

About Grammarly

Grammarly is the world’s leading AI writing assistance company trusted by over 30 million people and 70,000 teams. From instantly creating a first draft to perfecting every message, Grammarly helps people at 96% of theFortune 500 and teams at companies like Atlassian, Databricks, and Zoom get their point across—and get results—with best-in-class security practices that keep data private and protected. Founded in 2009, Grammarly is No. 14 on the Forbes Cloud 100, one of TIME’s 100 Most Influential Companies, one of Fast Company’s Most Innovative Companies in AI, and one of Inc.’s Best Workplaces.

The Opportunity

To achieve our ambitious goals, we’re looking for a Security Engineer focused on native application security join the Product Security team within our Trust & Enterprise organization. Our commitment to user trust is unwavering, and this new team member will play a crucial role in maintaining the trust of millions of users who rely on our products. With their expertise, we can drive security enhancements throughout our portfolio of native applications (macOS, Windows, iOS, and Android).

Grammarly’s engineers and researchers have the freedom to innovate and uncover breakthroughs—and, in turn, influence our product roadmap. The complexity of our technical challenges is growing rapidly as we scale our interfaces, algorithms, and infrastructure. You can hear more from our team on our technical blog.

As a Security Engineer in Product Security focused on native applications, you will:

• Drive the security posture for our native applications.
• Partner with the product and engineering teams to integrate reproducible security practices into the product development lifecycle.
• Develop and implement security processes to identify, evaluate, and mitigate security risks in our native AI products.
• Conduct threat models, code reviews, pen testing, and offensive security exercises, focusing on native applications.
• Build solutions to technical security problems, fully working as an engineer and not merely an analyst.
• Support our bug bounty security researcher community and maximize learning opportunities in our engineering processes.
• Educate and mentor team members on security best practices.
• Keep up-to-date with the latest security systems, standards, authentication protocols, and product offerings.
• Represent Grammarly’s security engineering team both within and outside of the company.

Qualifications

• Has 6+ years of relevant experience in the security engineering space. 
• Has strong experience in native app security for at least one of our platforms (Android, iOS, macOS, Windows) and an interest in growing skills for the remainder. 
• Is familiar with programming languages such as C#/.Net, Swift, and Kotlin.
• Has a strong understanding of cybersecurity threats, vulnerabilities, and mitigations, particularly how they interact with native applications.
• Has excellent problem-solving skills, with the ability to work independently and handle multiple tasks.
• Has strong communication skills and can explain complex security issues in understandable terms.
• Nurtures the talent in the team and raises the technical talent bar when recruiting for their team.
• Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
• Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust.
• Is able to meet in person for their team’s scheduled collaboration weeks, traveling if necessary to the hub where their team is based.

Compensation and Benefits

Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more: 

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching 
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities

Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future.

For more information about our compensation zones and locations where we currently support employment, please refer to this page. If a location of interest is not listed, please speak with a recruiter for additional information. 

We encourage you to apply

At Grammarly, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

#LI-PM1

About the position

You'll be joining 250 engineers across Frontend, Backend, SRE and QA. We're organised into cross-functional development teams assigned to specific product areas. Regardless of the specific team you will be joining, you will be working on building features, tools, APIs and integrations for one of our products.

We use Jetpack Compose for the UI together with a share business logic in Kotlin Multiplatform (which is also used by the iOS app). Mobile developers in our teams work in both Android and iOS.

Given the team you will be working closely with, we are looking for someone who can work remotely within UTC to UTC+4 timezones.

What this job can offer you

• Complex and meaningful challenges — solving them will enable people and businesses to live and operate in any country of the world.
• Opportunity to have a significant impact on the business — we are still very early in our journey as a company, and each change you make today is amplified by the company's growth.
• A lot of freedom to organize your work and life — you are not bound to daily standups, recurring meetings or other ceremonies.
• Competitive salary, stock options, unlimited PTO and a set of perks and benefits.
• A supportive and kind work environment where we would like you to challenge the dogmas and pursue innovation!

What you bring

• Significant experience as an iOS developer, which includes building, releasing and maintaining a complicated software project
• Solid knowledge and experience in Swift, SwiftUI and UIKit
• Good knowledge of fastlane
• Basic knowledge of Kotlin
• Motivated to learn Android development with Jetpack Compose
• Experience in dealing with ambiguity, taking abstract concepts and turning them into working software
• Strong ability to work independently and self-guided
• Curiosity and willingness to learn and develop
• Experience working in HR- or Fintech projects is a plus

Practicals

• You'll report to: The Engineering Team Lead
• Location: Given the team you will be working closely with, we are looking for someone who can work remotely within UTC to UTC+4 timezones
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equitypayalong with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is $51,850 USD to $137,150 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

Application process

1. Screening call with a Recruiter
2. Interview with an Engineering Manager
3. (async) Code exercise
4. (async) Code exercise review
5. Interview with the team (you'll get a sense of who you'd be working with)
6. Final interview with VP of Mobile

#LI-DNP

About Life360

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app and Tile tracking devices empower members to protect the people, pets, and things they care about most with various services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 66 million monthly active users (MAU) across more than 150 countries.

Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family). 

Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.

Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within Canada) regardless of any specified location above. 

About the Job

This role is for an iOS engineer within the Life360 team. This person will be an integral part of the core of our applications, as they will be required to become experts in areas ranging from background collection services to our highly visible mapping features. As a member of the team, you are expected to be highly involved in architecting, designing, and leading the development of the next generation of our systems and features. 

The Canada-based salary range for this position is 145,000 to 180,000 CAD. We take into consideration an individual's background and experience in determining final salary- therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

What You’ll Do

• Work with a cross-functional team and collaborate closely with design, back-end engineering, marketing, data science, and product.
• Design and maintain robust frameworks for iOS using tools such as XCTest, XCUITest, or other relevant frameworks.
• Create foundational automation workflows that lead to better product quality and reliability.
• Opportunity to be on the leading edge of location experiences in a high-visibility team
• Roadmap innovative features to bring families closer together through contextual awareness, improved geolocation, and better communication

What We’re Looking For

• Bachelor's Degree or equivalent experience
• Strong debugging skills
• Many problems in the sensor frameworks require understanding hard-to-pinpoint and non-reproducible problems.
• Identify and correct bottlenecks and fix bugs to improve application performance and responsiveness.
• Problem-solving
• We will be solving problems that do not have clear solutions with limited resources available online.
• Architecture mindset
• Will be spending equally as much time designing and prototyping as writing production code
• Strong understanding of software architecture principles and experience in making codebases more testable
• Strong understanding of the iOS ecosystem
• Expert knowledge of Swift and familiarity with iOS frameworks and APIs.
• Design, build, and maintain advanced applications for the iOS platform with a focus on location-based services
• Adaptable and able to pick up new concepts
• Drive to level up
• Conduct code reviews and mentor junior engineers to promote best practices and improve code quality.
• Work closely with product managers, designers, and engineers to define, design, and ship new features and test strategies.
• A Passion for quality
• We want someone who will take the craftsmanship of their work seriously and strive to improve the areas they work in continually.
• Pioneer new test strategies via automation to enhance the reliability and efficiency of our testing processes.
• Proven experience in developing and implementing automated test strategies
• Strong communication
• Will communicate with multiple teams, including both systems and product teams
• At times, may need to communicate with external partners

Bonus

• Familiarity with location and other sensors
• Familiarity with background running tasks/services on iOS
• Familiarity with networking and persistence technologies
• Familiarity with reactive programming, RxSwift, or combine
• Familiarity with developing highly polished user interfaces and animations
• Familiarity with all levels of automated testing

Our Benefits

• Competitive pay and benefits
• Medical, dental, vision, life, and disability insurance plans (100% paid for US employees). We offer supplemental medical and dental plans for Canadian employees.
• RRSP plan with DPSP company matching program
• Employee Assistance Program (EAP) for mental wellness.
• Flexible PTO and 12 company-wide days off throughout the year
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership for your preferred circle

Life360 Values

Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference. 

• Be a Good Person - We have a team of people with high integrity who you can trust. 
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Before Metrics - We focus on building an exceptional experience for families. 
• High-Intensity High Impact - We do whatever it takes to get the job done. 

Our Commitment to Diversity

We believe that different ideas, perspectives, and backgrounds create a stronger, more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.

We are an equal-opportunity employer and value diversity at Life360. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any legally protected status.  

We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences creates a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the qualifications below, you should still seriously consider applying!

#LI-Remote

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Grammarly is excited to offer aremote-first hybrid working model. Grammarly team members in this role must be based inthe United States, and, depending on business needs, they must meet in person for collaboration weeks, traveling if necessary to the hub(s) where their team is based.

This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that fosters trust and unlocks creativity.

About Grammarly

Grammarly is the world’s leading AI writing assistance company trusted by over 30 million people and 70,000 teams. From instantly creating a first draft to perfecting every message, Grammarly helps people at 96% of theFortune 500 and teams at companies like Atlassian, Databricks, and Zoom get their point across—and get results—with best-in-class security practices that keep data private and protected. Founded in 2009, Grammarly is No. 14 on the Forbes Cloud 100, one of TIME’s 100 Most Influential Companies, one of Fast Company’s Most Innovative Companies in AI, and one of Inc.’s Best Workplaces.

The Opportunity

To achieve our ambitious goals, we’re looking for a Security Engineer to join our Detection and Response (DART) team.  As a key member of our organization, you will be instrumental in safeguarding our digital assets and ensuring our security posture remains robust against emerging threats. If you have a passion for cybersecurity, a keen eye for detail, and extensive experience in security operations, we want to hear from you!

Grammarly’s engineers and researchers have the freedom to innovate and uncover breakthroughs—and, in turn, influence our product roadmap. The complexity of our technical challenges is growing rapidly as we scale our interfaces, algorithms, and infrastructure. You can hear more from our team on our technical blog.

As a DART engineer, you will 

• Design, implement, and fine-tune advanced detection mechanisms to proactively identify potential security threats and vulnerabilities within our environment.
• Perform forensics and spearhead response efforts during security incidents. This includes triaging security alerts, taking relevant mitigation steps, and engaging with internal stakeholders to ensure swift resolution.
• Continuously tune our alerting rules to reduce false positives and enhance our signal-to-noise ratio, ensuring our detection systems are both effective and efficient.
• Participate in our team’s on-call rotation, providing expert guidance and rapid response to security incidents as they arise.
• Assist with the definition, creation, and maintenance of SIEM (Security Information and Event Management) detection rules and dashboards to provide clear, actionable insights.
• Streamline our security operations by authoring comprehensive runbooks, writing automation scripts, and building SOAR (Security Orchestration, Automation, and Response) capabilities to reduce manual intervention and improve response times.
• Improve our overall Incident Response process and ensure our readiness against adversaries.
• Actively work to burn down the detection backlog, enhancing our detection coverage and accuracy across all monitored systems and applications.
• Develop advanced detection strategies and tactics.
• Collaborate on project and roadmap planning.

Qualifications

• Has a minimum of 10 years in cybersecurity, with a focus on detection and response.
• Is proficient in SIEM platforms and scripting languages (Python) and has familiarity with SOAR tools.
• Has hands-on experience combating adversaries of varying sophistication (script kiddies to APT).
• Has a foundational understanding of Corporate Security, including Mac endpoint security and Crowdstrike EDR.
• Has professional experience with a commercial SIEM (Sumologic preferred).
• L1, L2 SOC experience or "SOC-less" model (MDR, etc.).
• Can define detection strategies and multi-quarter roadmaps.
• Has strong expertise in incident handling and forensic investigation, with a proven track record of managing complex security incidents.
• Has excellent analytical and problem-solving skills, with the ability to think critically under pressure.
• Demonstrates strong verbal and written communication skills, capable of interacting with technical and non-technical stakeholders alike.
• Has relevant industry certifications such as CISSP, GCIA, GCIH, or equivalent.
• Has excellent problem-solving skills, with the ability to work independently and handle multiple tasks.
• Has strong communication skills and can explain complex security issues in understandable terms.
• Nurtures the talent in the team and raises the technical talent bar when recruiting for their team.

Compensation and Benefits

• Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more: 
• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching 
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time 
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities

Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. 

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future. 

For more information about our compensation zones and locations where we currently support employment, please refer to this page. If a location of interest is not listed, please speak with a recruiter for additional information. 

We encourage you to apply

At Grammarly, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

#LI-PM1

Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We’re growing and adding more talent to help fulfil this valuable mission. That’s where you come in.

The Challenge to Solve

As the first party partner of choice for small business owners across the U.S., our users rely on us to provide them the tools and services they need to run their businesses efficiently and effectively if they are going to compete with and win against the big chains. 

The Role

The aim is to offer a full suite of best-in-class software products and services to our restaurant owners, that can manage their whole business and be a digital transformation engine that fuels their future growth. Here, you will work on a number of apps from our point-of-sale application ‘Register’ (sliceregister.com) through to our shop companion app, consumer app and more. You’ll have the opportunity to work with Swift, Objective-C, Combine, SwiftUI, CoreData, Testing with Quick & Nimble, a simple to use custom built networking engine and component library, all wrapped up in an MVVM-C architecture. These are more than just your average apps. If there’s anything on your native iOS wishlist to work on, we are confident you’ll get it in our team!

The Team

The Slice engineering  team is home to a group of world class engineers and engineering leaders from across the globe. Working in cross functional teams collaboration is at the heart of our culture where you’ll be working with other software stack experts, product, design and data analytics to execute on objectives and implement best practices while delivering for our amazing shop owners! 

The Winning Recipe

We’re looking for creative, entrepreneurial engineers who are excited to build world-class products for small business counters. These are the core competencies this role calls for:

• 3+ years experience of building consumer facing mobile applications
• Knowledge of Swift or Objective-C
• Able to clearly express opinions on product design, while respecting the thoughts and opinions of their peers
• Understand and participate in the full product development life-cycle
• Passion for learning the latest advances and tools being created and adopted by the iOS software community
• Demonstrate an extreme ownership mindset owning everything in your world

The Extras

Working at Slice comes with a comprehensive set of benefits, but here are some of the unexpected highlights:

• Access to medical, dental, and vision plans
• Flexible working hours
• Generous time off policies
• £200 per annum employee wellbeing allowance
• Market leading maternity and paternity schemes

The Hiring Process

Here’s what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1-3 weeks to complete and you’d be expected to start on a specific date.

• Application
• 30 minute introductory meeting
• 30 minute hiring manager meeting
• Pairing Interview & Technical Interview
• CTO meeting
• Offer!

Pizza brings people together. Slice is no different. We’re an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. We are also proud members of the Diversity Mark NI initiative as a Bronze Member.

Privacy Notice Statement of Acknowledgment

When you apply for a job on this site, the personal data contained in your application will be collected by Slice. Slice is keeping your data safe and secure. Once we have received your personal data, we put in place reasonable and appropriate measures and controls to prevent any accidental or unlawful destruction, loss, alteration, or unauthorised access. If selected, we will process your personal data for hiring /employment processes, as well as our legal obligations.

If you are not selected for the job position and you have given consent on the question below (by selecting "Give consent") we will store and process your personal data and submitted documents (CV) to consider eligibility for employment up to 365 days (one year). You have the right to withdraw your previously given consent for storing your personal data and CV in the Slice database considering eligibility for employment for a year. You have the right to withdraw your consent at any time.

For additional information and / or exercise of your rights to the protection of personal data, you can contact our Data Protection Officer, e-mail:privacy@slicelife.com

Overview

About the Role 

As an iOS Engineer at Instacart, you’ll be at the forefront of enhancing the end-to-end ordering and delivery experience. You'll contribute to creating seamless, intuitive interactions from cart to checkout to delivery. Your role is crucial in making the shopping experience inclusive and accessible for the whole household, helping families collaborate on their weekly shopping and expanding their access to food.

About the Team 

You’ll be joining the Order Experience team, a pivotal group responsible for ensuring the smooth and efficient final stages of order processing. This team is integral to Instacart’s success, working dynamically with cross-functional teams to deliver a flawless ordering and delivery experience. Specifically, you will focus on family accounts, driving our mission to make Instacart a comprehensive shopping solution for households.

About the Job 

In this role, you will:

Develop and enhance an iOS app used by customers.Collaborate with cross-functional teams to define, design, and ship new features.Collaborate cross-functionally to create project roadmaps for delightful and accessible user experiencesParticipate in code reviews to maintain high development standardsParticipate in cross-organizational efforts with other engineering teams

About You

Minimum Qualifications

3+ years of experience in mobile development, Software Engineering or related experienceExperience developing iOS applicationsExperience with iOS fundamentals, including Swift, Swift UI, Autolayout, etc.Solid communicator, comfortable seeking and receiving feedback.Strong analytical and debugging skillsA collaborative mindset to be able to partner with engineers, designers, and PMs from multiple teams to co-create impactful solutions while supporting system contributions.

Preferred Qualifications

Bachelor's degree in Computer Science or equivalent experience

#LI-Remote

Today, CLEAR is well-known as a leader in digital and biometric identification, reducing friction for our members wherever an ID check is needed. We’re looking for an experienced Senior Software Engineer to help us build the next generation of products which will go beyond just ID and enable our members to leverage the power of a networked digital identity. As a Senior Software Engineer at CLEAR, you will participate in the design, implementation, testing, and deployment of applications to build and enhance our platform- one that interconnects dozens of attributes and qualifications while keeping member privacy and security at the core.  

This role is in the Members org at CLEAR, which focuses on building amazing consumer experiences in the CLEAR Mobile app in close collaboration with the various engineering and product teams at the company.

A brief highlight of our tech stack:

• Swift / SwiftUI using TCA
• Kotlin / Android / Jetpack Compose using Circuit architecture
• Java / Javascript / React / Typescript / Python / Postgres
• AWS cloud 

What you'll do:

• Advance our capabilities across a wide array of industries and domains and gain hands-on experience with privacy, security, data modeling and architecture 
• Develop and deliver code across the mobile stack, driving engineering excellence by adhering to best practices in testing, documentation and observability
• Partner with product and other stakeholders to uncover requirements, to innovate, and to solve complex problems
• Have a strong sense of ownership, contributing to architectural decision-making and striving for continuous improvement in technology and processes at CLEAR

What you have:

• 8+ years of software development experience
• Working with mobile application development, and have expertise in:
• Working in, and familiar with, agile development environments
• Articulating technical concepts to a mixed audience of technical and non-technical stakeholders
• Collaborating with and mentoring less experienced members of the team
• Establishing and championing best engineering practices for iOS development in the team and beyond
• Comfort with ambiguity 
• Curiosity about technology, belief in constant learning, and ability to be autonomous to figure out what's important

How You'll be Rewarded:

At CLEAR we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members who are motivated by our mission of making experiences safer and easier.Our hybrid work environment provides flexibility. In our offices, you’ll enjoy benefits like meals and snacks.We invest in your well-being and learning & development with our stipend and reimbursement programs. 

We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility and adoption/surrogacy support), flexible time off, free OneMedical memberships for you and your dependents, and a 401(k) retirement plan with employer match.The base salary range for this role is $215,000 - $250,000, depending on levels of skills and experience.

The base salary range represents the low and high end of CLEAR’s salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units

About CLEAR

Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 22+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

#LI-Hybrid #LI-Onsite

Are you passionate about working directly with customers and immediately impacting their success? Are you driven by solving technical questions and issues? We are looking for someone who is passionate about providing efficient and accurate technical assistance to our growing customer base of online video publishers. The right candidate is a highly motivated person with experience managing global technical support teams in a customer-facing role. Candidates must have an experienced technical background, a working understanding of web-based technologies, and enthusiasm for customer success.

This is a Global team, so this role will interact closely with support offices in the US, Guadalajara, London, Sydney, Chennai and Japan, as well as with customers worldwide.

Working for Brightcove will give you a unique opportunity to join a fast-growing company and play an integral role in building products and online services that promise to transform the media industry and change the way people all over the world watch videos.

Job Responsibilities 

People Management

• Manage 6+ technical customer service engineers in a multilingual environment.
• Create a team culture and environment that is customer and employee-focused.
• Understand the team and individual’s technical needs by providing regular coaching, mentoring & constructive feedback.
• Develop all levels of employees within our organisation to ensure successful succession planning by setting and tracking development goals and implementing PIP (Performance Improvement Plans) when performance issues are identified. Follow a people-first approach to ensure this.
• Participate as an evaluator of soft & technical skills to support the hiring and interviewing processes.

Response Management, Product & Process Improvement

• Act as a Technical Incident Manager for infrastructure and services outages on large-scale cloud applications (AWS), in-house applications, and local bugs.
• Drive continuous process improvements/initiatives to increase productivity, improve customer satisfaction (CSAT) and consistently meet business KPIs.
• Represent the customer to internal stakeholders in our Product and Engineering teams and ensure that our product and documentation reflect our customers’ needs.
• Participate in global reviews of the organisational tools, performance, and policies and procedures to ensure continuous improvements and standardisation across sites globally.
• Establish and assure adherence to budgets, schedules, work plans and performance requirements.

Reporting & Communication

• Interact with senior management and executives concerning cross-functional areas and responsibilities.
• Clearly communicate updates on performance against targets and objectives to senior management and executives.

Qualifications/Experience 

• Bachelor's degree (Computer Science preferred but not required)
• 8+ years of relevant experience in a customer-facing environment with a minimum of 3+ years in team/people management, with the ability to demonstrate management experience achieving adherence to Service Level Agreements. 
• Experience delivering on global strategic initiatives to improve customer satisfaction and experience.
• Experience managing large enterprise customer partner relationships and advocating for technical issues or needs.
• Required to be flexible, detail-oriented, and organised, as well as have the ability to multitask.
• Native Japanese and business-level English communication skills with a strong customer focus.
• Proven ability to work with the team to quickly and calmly resolve technical issues.
• Exposure to online technical problem-solving and troubleshooting.
• Understanding of internet technologies, including browsers, networking, firewalls & proxy servers.
• Working knowledge of web-based technologies, including HTML, CSS, JavaScript.

Nice to have

• Programming experience with at least one server-side programming language (Ruby, PHP, Java, Swift, Python).
• Familiarity and working knowledge with online video and rich media.
• Exposure to video encoding applications.
• Strong data entry skills.

Special Conditions

• Business level English and native Japanese fluency is required

About Brightcove 

Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. 

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.

WORKING AT BRIGHTCOVE 

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, and we actively support a culture where inclusion and growth are at the center. We hire, recognize, and promote employees who are committed to these same ideals. We value collaboration, creativity, work/life balance, professional growth, and creating an empowering space for open communication. No matter where our employees work, remotely or in one of our global offices, employees have plenty of opportunities to meet colleagues and celebrate a variety of personal interests and perspectives.

This role is being offered as remote, hybrid of in office in our innovative Tokyo office. Located at PMO Tamachi 9th floor, 5-31-17 Shiba, Minato-ku, Tokyo 108-0014, we are just 3 minutes walking distance from JR TAMACHI station and Toei Mita/Asakusa line MITA station.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please emailrecruiting@brightcove.com. 

The BrightcovePrivacy Policyexplains the processing and purposes of any personal information.

#LI-Remote

BC21110

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

We are seeking a highly skilled and experienced Senior Technical Support Engineer to join our Support team. As a Senior Technical Support Engineer, you will play a crucial role in providing exceptional support to our enterprise-level customers, leveraging your expertise in cloud technologies and troubleshooting skills.

You will: 

• Act as a Subject Matter Expert (SME) in Open Platform, specializing in Java, Javascript, iOS/Android dev languages (Kotlin, Swift), SDK and APIs.
• Troubleshoot and resolve complex technical issues raised by customers, ensuring timely resolution within SLAs.
• Serve as the primary point of contact for customer issues, effectively liaising between customers, Product Management, Engineering, and other internal teams.
• Act as the "voice of the customer" and provide valuable insights and feedback to the development and service teams for recurring issues.
• Collaborate closely with product developers, building knowledge in Support, troubleshooting tools, and methodologies.
• Communicate via chat channel for new and existing issues, ensuring speedy resolution based on customer entitlement and service level targets.
• Analyze recurring issues and contribute to the development of processes and requirements for better customer support tools and solutions.
• Mentor and educate team members, empowering them to handle technical escalations effectively.
• Demonstrate a customer-centric approach, delivering exceptional support experiences while working with some of the world's top brands.
• Full time role EMEA time zone plus on-call duties to address critical customer issues in a fast-paced environment.

You have:

• Minimum of 5 years of experience working as a Tier 3/4 Support Engineer, Developer Support, or equivalent customer-facing position - MUST
• Extensive experience supporting enterprise-level customers, preferably with Fortune 500 organizations - advantage
• Proven expertise in analyzing, troubleshooting, and providing solutions for deep and complex technical issues - MUST
• Strong knowledge of web technologies and protocols
• Proficiency in troubleshooting different APIs, SDK, Mobile environments and services that support LivePerson's platform end-to-end.
• Excellent oral and written communication skills in English, with the ability to effectively communicate with enterprise customers via chat, email, and phone, including managing technical bridges during critical situations.
• Resilience to work in a fast-paced environment and meet tight timelines.
• Strong service orientation and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Willingness to be on-call for high-severity issues.
• Comfortable working in an ambiguous and ever-changing environment.
• Proactive self-learner with a strong desire to acquire new knowledge and learn new technologies.
• Strong self-management skills and the ability to initiate new initiatives to improve processes and customer support.

Preferred Qualifications:

• Strong understanding of modern programming languages and supportive frameworks.
• Experience with relevant technologies, such as JS Frameworks (React, jQuery, Angular, Polymer), Mobile development languages (Kotlin, Swift, Dart), daily usage of Postman or equivalent REST clients.
• Proficiency in scoping and trends analysis using databases, monitoring tools (Grafana, Graphite, etc.), and logging systems (Kibana, Splunk, logstash, etc.).
• Bachelor's degree in Information Science, Information Technology, Computer Science, Engineering, Mathematics, or a related field.

PLEASE NOTE THAT THIS POSITION IS LOCATED IN Poland. 

Benefits: 

• Time away: Vacation, public holidays and care days.
• #LI-Remote

Why you’ll love working here:

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.