Career Opportunity:

• Join an industry with massive socio, economic, and political importance in the 21st century
• Partner with prominent clients and help them solve hard security problems
• Work alongside some of the best and the brightest minds in the security industry
• Leave an indelible mark on a company where individual performance has a real impact
• Be recognized, internally and publicly, for your contributions in a high-profile position
• Align your career trajectory with a high-growth company that is on the move
• Be part of the leadership team designing and building out our first product

Core Responsibilities:

• Develop, articulate, and implement a holistic marketing strategy that encompasses brand awareness, corporate communications, and demand generation
• Foster brand awareness through powerful messages to our target market through the company website, events, email, blogs, videos, webinars, presentations, and creative collateral
• Develop a demand generation engine through organic and inorganic activities such as thought leadership, SEO optimization, digital advertising, PPC, and event sponsorship
• Budget, forecast, and report on performance targets related to objectives and key results set by marketing in collaboration with the executive team
• Serve as a liaison to external PR agencies and as a senior spokesperson for press, analysts, and industry events
• Conduct market & competitor research and analysis to evaluate challenges and opportunities for future growth

Desired Qualifications:

• Prior cybersecurity industry experience. This is a hard requirement given the complexity of our industry
• Demonstrated marketing and leadership experience with a track record of success
• Demonstrated success executing B2B SaaS GTM strategies and outcomes
• Demonstrated success creating scalable, ROI-driven marketing programs across multiple channels
• Deep experience with modern marketing automation systems
• Deep experience in account based marketing strategies

+1 Qualifications:

• Familiarity with Hubspot, Salesforce, SEM Rush, WordPress, Zoominfo, and other common marketing tools
• Familiarity with social media strategies across LinkedIn, Adwords, Twitter, Reddit, and YouTube
• Bachelor’s degree in Marketing, Advertising & Public Relations, Communications, or equivalent years of experience

Desired Behaviors:

• Comfort dealing with ambiguity in an environment where we build the plane as we fly it
• Ability to helicopter up and down from high level strategic planning to ground level tactical execution. 
• Ability to prioritize and manage various marketing projects based on near-term and long-term business objectives
• Ability to self-direct work, orient to action, and truly own the position in a high-growth environment. 
• Personable individual who enjoys working in a team-oriented environment with an ability to establish strong working relationships with the sales and product teams
• Excellent communicator who can convert value proposition and differentiation into effective product messaging and positioning
• Brand-centric focus with an obsessive need to increase the prestige and visibility of the company and its solutions

Accountable for:

• Quarterly sales qualified leads objective and key result
• Quarterly brand awareness objectives and key results
• Quarterly existing customer influence objectives and key results
• Quarterly marketing spend efficiency and LTV:CAC objectives and key results
• Quarterly team retention and career development objectives and key results

If this position is wildly successful, in one year you will have:

• Directly impacted our aggressive 200% product revenue target
• Increased the company’s overall brand visibility by 2x
• Created a reliable, scalable demand generation channel for the sales team
• Began transitioning us from a loved but niche player to an emerging leader in our market

Compensation & Benefits:

• Experience a highly competitive salary that recognizes and rewards your unique talents and contributions
• Benefit from an Employee Stock Option Plan that lets you share in the growth and success of our company
• Enjoy an annual budget dedicated to training, certifications, and conferences, empowering you to expand your skills and knowledge
• Receive access to top-tier medical plans, ensuring you and your family's health and well-being are always a top priority
• Secure your future with our 4% company 401K matching, available to you from day one, committed to your long-term financial well-being

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.We are committed to an inclusive and diverse Praetorian.  We are an equal opportunity employer.  We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in India, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

At Acquia we are proud that our company’s founder Dries Buytaert created Drupal and now enables us to be one of the biggest contributors to this powerful, free, and open-source content management framework that powers at least 2.3% of the web. Combined with Acquia’s powerful products, our product team’s contributions have been lauded as one of the best DXPs in the world by both the Forrester Wave and Gartner Magic Quadrant.

Are you passionate about building and scaling products? Do you want to create and improve software that powers thousands of world’s biggest web sites? Then join us. 

About the role…

We’re in search of a Product Owner to help us grow our Digital Experience Platform and Acquia. As a Product Owner you will have a strong sense of empathy for the user; a high tolerance for ambiguity; the ability to navigate complex, interconnected systems; and demonstrate good instincts for judging as to priority and risk. You will oversee a coordinated, rigorous development approach and will be accountable for on-time product development delivery. 

Job Responsibilities: 

• Collaborating with the Product Manager and other internal users to understand and anticipate their needs and translate them into product requirements
• Managing the teams’ backlog to optimize execution of program priorities while maintaining the integrity of the services the teams own
• Developing user stories
• Monitoring and evaluating progress at each stage of the process
• Communicating priorities, timelines and status to R&D and stakeholder communities
• Quickly becoming a subject matter expert in the teams’ services
• Participating in Scrum meetings, sprint planning and program increment planning

Skills:

• In-depth knowledge of the product, its value, the end user and their experience
• In-depth knowledge of Scrum and Agile Software Development Methodology
• Working knowledge of product development architecture
• Ability to prioritize effectively
• Uncompromising focus on excellence 
• Biased towards action and practical solutions 
• Technically proficient enough to earn the respect of a development team
• Excellent oral communication
• Ability to work with large, distributed, international teams

Preferred Qualifications: 

• 3-5 years of experience as a Product Owner, preferably in delivering enterprise software products or solutions
• Hands on experience building, releasing, and/or maintaining software as a service (SaaS) platforms
• Familiarity with contemporary Javascript-based (e.g. Node.js, Next.js, React, Angular, etc.) based web applications a plus
• Familiarity with web-based Content Management Systems (CMS) such as Drupal, Wordpress, Contentful, etc.
• CSPO certification preferred
• Has navigated teams through adverse situations, either successfully or unsuccessfully 
• Well versed in modern development techniques and platforms, automated testing strategies, and Cloud-based solutions (AWS preferred).

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

About Pantheon

Pantheon is the WebOps platform for websites that deliver extraordinary results. We believe in putting the magic of the internet in everyone’s hands. That’s why we’re so passionate about helping developers, IT and marketing develop, test, and release website changes faster and more reliably so they can build and maintain websites that create value for their organizations. Our cloud native software makes it easy to securely manage a single website or thousands of websites across multiple teams in one platform.

Pantheon’s core values are Trust, Teamwork, Passion, and Customers First. At Pantheon, we work hard and play harder, valuing individuality, humor, and balance. We're enthusiastic participants in several open-source communities and have real relationships with many of our most active customers. If all of this sounds interesting to you, read on!

The Role

Are you an intelligent, energetic, self-motivated person who appreciates humor, enjoys solving customer problems with people and technology, and has a great track record in education tech sales? If you’re looking for an exceptional opportunity to make a huge impact, we're looking to bring on account executives to help us scale. You'll be the most direct source of revenue growth at Pantheon. To be successful, you will have a track record of over-quota achievement and have grown an impressive pipeline of business within higher education as a result of outbound prospecting, creativity, and simple hard work. You also have experience navigating through complex organizations and selling to multiple decision makers, including the “C Suite”. 

What you need to Succeed 

• Prospect, qualify and develop a robust sales pipeline
• Own the full sales cycle from lead to close
• Articulate our value proposition, creating excitement and enthusiasm among prospects.
• Conduct discovery and execute on the sales process to uncover the needs of companies
• Develop and execute on a strategic plan for your territory to meet monthly, quarterly and annual bookings & revenue objectives
• Cultivate lasting relationships with customers.
• Crush your quota

What you Bring to the Table

• 5+ years of higher education sales experience - SaaS, start-up or early stage company experience is preferred.
• Excellent communication skills both with customers and within an organization
• Proven negotiation and closing skills
• A strong track record of navigating within large and mid-market organizations
• Ability to manage multiple opportunities simultaneously at various stages of the buying process
• A consultative and solution/value selling approach to closing new business.
• A strong team player but still a self-starter who thrives in a fast-paced, high-growth startup environment.
• Ability to win the whole funnel from lead generation to closing the deal

 Bonus points for

• Familiarity with Drupal and Wordpress
• Previous experience working at a SaaS, tech startup, or a similar company 

What We Offer

We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team.

• Industry competitive compensation and equity plan
• Flexible time off, sick days, and 13 paid holidays
• Comprehensive medical insurance including Health, Dental and Vision
• Paid parental leave (plus fertility, adoption and other family planning benefits)
• In-office workspace (San Francisco)
• Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development
• Events and activities both team-based and company wide that inspire, educate and cultivate

Pantheon is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law. Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation due to a disability for any part of the interview process, please contact talent@pantheon.io. Pursuant to local and federal regulations, Pantheon will consider qualified applicants with arrest and conviction records for employment.

After an offer is made and accepted, E-verify will be utilized to establish your identity and employment eligibility as required by the U.S. Department of Homeland Security.

To review the Employee and Applicant's Privacy Policy, click here.

Visa Sponsorship is not available at this time.

About Pantheon

Pantheon is the WebOps platform for websites that deliver extraordinary results. We believe in putting the magic of the internet in everyone’s hands. That’s why we’re so passionate about helping developers, IT and marketing develop, test, and release website changes faster and more reliably so they can build and maintain websites that create value for their organizations. Our cloud native software makes it easy to securely manage a single website or thousands of websites across multiple teams in one platform.

Pantheon’s core values are Trust, Teamwork, Passion, and Customers First. At Pantheon, we work hard and play harder, valuing individuality, humor, and balance. We're enthusiastic participants in several open-source communities and have real relationships with many of our most active customers. If all of this sounds interesting to you, read on!

The Role

The Pantheon Developer Relations Department is offering a full-time position for a Developer Advocate, focused on illustrating professional usage of Pantheon's core features.

What you need to Succeed: 

The Developer Relations group within Pantheon exists "to attract, educate, and inspire developers by advocating for better webOps practices with Pantheon." To support this mission this role will switch between two modes of working:

• Communicating outward to the web development community about best practices (and how they are supported by Pantheon).
• Communicating inward to Pantheon's staff about how we need to evolve to meet market expectations.

While communication skill is the baseline requirement for both of those modes of work, we are looking for candidates who can also execute technical changes. Sometimes it is better for the Developer Advocate to make a sample repo or a pull request themselves than to advocate for the Product and Engineer teams to do it.

• Write blog posts that take a clear point of view on technologies integrated with Pantheon.
• Contribute to technical documentation.
• Advise a limited set of individual customers in one-on-one discussions.
• Record video tutorials that demonstrate product usage.
• Simplify technical information: Translate complex technical concepts into clear and colloquial language suitable for users with varying levels of technical expertise.
• Speak at conferences about WebOps best practices.
• Submit bug fixes to the open source projects used by Pantheon customers.
• Collaborate with Product Managers to prioritize upcoming features.
• Provide early feedback on forthcoming features.

What you Bring to the Table

• 5 years of experience working in web development, ideally in the WordPress and Drupal ecosystems.
• A track record of effective public communication through channels like conference presentations and blog posts.
• Familiarity with, and perspective upon, the rising and falling trends in web architectures.
• Ability to build cross-functional partnerships and relationships.
• Comfort engaging directly with customers in venues like video calls, Slack, and conference booths.
• Proficiency with the tools of open source collaboration.

What We Offer: 

We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team.

• Industry competitive compensation and equity plan
• Flexible time off, sick days, and 13 paid holidays
• Comprehensive medical insurance including Health, Dental and Vision
• Paid parental leave (plus fertility, adoption and other family planning benefits)
• In-office workspace (San Francisco)
• Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development
• Events and activities both team-based and company wide that inspire, educate and cultivate

Pantheon is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law. Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation due to a disability for any part of the interview process, please contact talent@pantheon.io. Pursuant to local and federal regulations, Pantheon will consider qualified applicants with arrest and conviction records for employment.

After an offer is made and accepted, E-verify will be utilized to establish your identity and employment eligibility as required by the U.S. Department of Homeland Security.

To review the Employee and Applicant's Privacy Policy, click here.

Visa Sponsorship is not available at this time.

350Africa.org is looking for a dynamic Africa Digital Campaign Manager to join our team. We are looking for a candidate with a strong background in digital campaigns, supporter engagement, online organizing, and project management. The ideal candidate will be enthusiastic about using digital tactics and tools to grow the size and impact of the climate movement and drive successful campaigns.

About 350.org 

350.org is building a global grassroots movement to solve the climate crisis. Our online campaigns, grassroots organizing, and mass public actions are led from the bottom up by thousands of volunteer organizers in over 188 countries. 350.org works hard to organize in a new way—everywhere at once, using online tools to facilitate strategic offline action. We want to be a laboratory for the best ways to strengthen the climate movement and catalyze transformation around the world. The values that guide and drive our work are listed here. 

350.org is an equal opportunity employer.350.org strives to be an inclusive and collaborative group ofpeople who bring a variety of approaches to the work we do. We’re committed to the principles ofjustice, and we try to build a safe workplace where everyone is treated fairly and enjoys workingtogether. We value new perspectives, ideas of all sorts, and different ways of working. Diverseperspectives and experiences improve the way 350.org carries out our work – including what wedecide to work on and how creatively/effectively we do that. We do our best to make staff positionsaccessible to all potential team members, regardless of race, national origin, ethnicity, age, disability,assigned gender, gender expression or identity, sexual orientation or identity, religion or creed,veteran status, marital or parental status, and genetic information. We also strive to include teammembers in communities most impacted by climate change or impacted by other kinds ofenvironmental, social, and economic injustice. 

About the Africa Digital Campaign Manager

We are looking for an experienced Digital Campaign Manager to collaborate with staff, partners, and volunteer groups in Africa to fight against fossil fuel projects, promote renewable energy, and support coordinated strategic campaigning. The Africa Digital Campaign Manager will help our team achieve our goals of growing, engaging, and inspiring our network and supporters. They will utilize digital tools, platforms, and tactics to create supporter journeys and content, recruiting and motivating people to take climate action. They will lead the development and rollout of online campaigns, test tools and tactics to optimize results, and support 350.org’s global and regional teams in building a fair transition to 100% renewable energy for all.

The ideal candidate is a strategic thinker with experience working in Africa to develop and implement digital strategic campaigns at both the regional and national levels.

A person who will thrive in this role has experience in designing and delivering campaigns for change, including strategies that deepen supporter engagement and create lasting impact using digital channels, tools, and tactics. They understand how digital technology helps movements build collective power. They are confident in testing and iterating on tools and products, analyzing data, and troubleshooting. They are highly flexible, problem-solvers with strong time and workload management skills. They can manage projects with multiple stakeholders and adhere to deadlines.

In this role, you will also manage a small but vibrant team of digital campaigners working on impactful climate justice projects across Africa.

Responsibilities: 

Regional Organizing

• Manage the implementation of social media plans;
• Provide in-house social media and digital organizing training;
• Lead the Africa Digital team’s engagement with and strategic input to the Organising Team, Product Team and Global Digital Team
• Project manage the development and roll out of digital tools and platforms that support #AfrikaVuka’s campaigning and organising strategy.

• Develop, implement and monitor digital strategy/digital organising strategy to support Solar Africa and other regional campaigns

• Own the development of training and onboarding materials for organising staff and the 350 network for all new organising tools and platforms
• Line manage and/or matrix manage or convene sub-teams (as appropriate) Africa digital organiser and Southern Africa digital campaigner. 

Global Contribution

• Participating in key 350 global digital discussions;
• Look for opportunities to initiate and implement short- and medium-term cross-regional rapid response digital campaigns (and periodically assist with rapid response campaigns initiated by others, as needs arise);
• Contribute in terms of crafting and segmentation of messages that the organization will be releasing in public.
• Maintain a working knowledge of the climate issue, 350.org’s work and history, and the scientific and political context in which the organization operates.

Web Content and Development

• Function as lead web developer for the organization’s online infrastructure in Africa by maintaining and constantly updating the website and hosting online actions.
• Creates and manages campaign websites, and updates 350 central website with relevant information about Africa campaigns, current events and climate impacts channels with information about climate activism, current events, and climate impacts in Africa.

Digital Coordination & Management

• Periodically support non-digital staff with technical assistance, including HTML, graphic design, database management, and more;
• Track advancements and best practices in digital engagement from other organizations and movements in Africa;
• Track developments and best practices in mobile campaigning and invest time in developing and implementing mobile strategies.

Required Qualifications:

• At least 5 years of relevant technical work experience,  including in developing and implementing digital campaigns for change, such as petitions, social media actions, mobilisations, or creative online disruption tactics, and managing supporter communities (such as large mailing lists, online groups, subscribers, social media followers, online activist spaces) in a non-profit or political context.
• Knowledge of and ease in using digital campaigning or organizing software, such as mass mailers, CRMs, databases, campaigning tools, in particular experience in collaborating with technical staff and developers on testing and optimizing tech for its given purpose.
• Proven experience working with climate justice groups in Africa, especially in marginalized communities
• Experience in managing projects as well as coordinating multiple teams and stakeholders.
• Experience working in an international setting, across countries, regions and cultures, in a distributed, multicultural team, where work happens online and across different time zones.
• Excellent written and spoken English.

Desired (but not required) skills and experiences 

• Excellent written and spoken French (strong advantage)
• Familiarity with the digital tools used by 350.org (ActionKit, Action Network, NewMode, ControlShiftLabs, Wordpress, Slack, Salesforce, SurveyMonkey).
• Experience working on Whatsapp for organizing and campaigning. Experience in mobile-first digital engagement, with distributed petition platforms or with digital organizing and community management.
• Experience with data, analytics, AB testing and optimisation.
• Experience in social media engagement strategies and managing social media channels, in online member fundraising or with crowdfunding campaigns.
• Technical knowledge of HTML, CSS, Wordpress and SQL, or demonstrated ability to pick up similar skills quickly.
• Experience working with marginalized communities deeply affected by climate change and fossil fuels, such as indigenous communities on the front lines of fighting the extractive industry.

Position Type: Full Time 

Application Deadline:Sunday 28th July at4:00pm GMT  

Start Date: [as soon as possible] (flexible) 

Compensation:3.1 and the annual salary is as follows: Kenya: KES 4,802,125; South Africa: ZAR 750,676; Senegal; XOF 19,994,448; Benin: XOF 20,324,356

Location:Remote withinSenegal, South Africa, Benin, Kenya

Applicants must have the legal authorization to work for any employer in their country of residence. We are unable to sponsor or take over sponsorship of an employment visa at this time.

--

If you have suggestions for us on how to do this better, we really value your input and stronglyencourage you to write to us atjobs@350.orgwith the subject line ‘Hiring Feedback’.

Meet the Team: 

Join our dynamic Marketing and Communications team at Torc Robotics, a leader in autonomous vehicle technology. Our team is at the forefront of strategic messaging, branding, and content development, ensuring that Torc’s innovative solutions are communicated clearly and effectively to both internal and external stakeholders.

Duration:

August 2024 to December 2024, with potential for extension based on performance.

Location:

This position offers flexible work arrangements. You can work remotely, or hybrid from one of our locations in Austin, Texas; Albuquerque, New Mexico; or Blacksburg, Virginia.

Working Hours:

We offer flexibility in working hours, accommodating anywhere from 15 to 40 hours per week, based on your availability and our project needs. 

What You’ll Do: 

We are seeking a Marketing & Communications intern to streamline and improve our employee intranet and other communication tools. 

• Work in our internal intranet and/or company website
• Internal content creation, such as employee headshots or graphic design
• Support the creation of internal communication materials to foster an informed and engaged employee community. 
• Collaborate with various teams to gather information and craft messages that resonate with different audiences. 
• Participate in organizing and executing company events and campaigns.

What you’ll need to Succeed: 

• Currently enrolled in Junior, Senior or first year of Masters degree program in Communication, Marketing, Business, Journalism (or other related degrees)
• Practical knowledge of WordPress or equivalent CMS and a basic understanding of SEO 
• Familiarity with HTML, CSS
• Sound knowledge using MS Office and Adobe Creative Suite to develop graphics, media, and reports
• Curiosity and learning mindset
• Excellent organizational skills with an eye for detail
• Strong command of English and grammar 
• Interpersonal skills, flexible, and can work independently

Bonus Points! 

• Previous internship or related experience in marketing or communications.
• Proficiency in Adobe Creative Suite and graphic design skills.
• Camera Skills
• Yodeck
• Canva
• Salesforce
• Video Editing (Adobe Creative) 

Join us at Torc Robotics to contribute to the future of autonomous vehicles, where your work will not only enhance our brand but also pave the way for safer, more efficient transportation solutions worldwide.  

Additional Details:

• The salary range provided is based on qualifications consistent with a bachelor's degree holder. Salaries will be higher for candidates with master's or PhD degrees, reflecting advanced qualifications and experience.

Grammarly team members in this role must be based in the United States, and they must be able to collaborate in person 4 weeks per quarter, traveling if necessary to the hub(s) where the team is based.

The opportunity 

Grammarly is the world’s leading AI writing assistance company trusted by over 30 million people and 70,000 teams. From instantly creating a first draft to perfecting every message, Grammarly helps people at 96% of theFortune 500 and teams at companies like Atlassian, Databricks, and Zoom get their point across—and get results—with best-in-class security practices that keep data private and protected. Founded in 2009, Grammarly is No. 7 on the Forbes Cloud 100, one of TIME’s 100 Most Influential Companies, one of Fast Company’s Most Innovative Companies in AI, and one of Inc.’s Best Workplaces.

To achieve our ambitious goals, we’re looking for a Director, Website Experience to join our Acquisition Team. The Director, Website Experience will lead the strategic vision and cross-functional execution of the Grammarly website to ensure optimal performance, functionality, and user experience.

Your impact

This role requires a deep understanding of marketing principles to effectively align website management with business and brand objectives, strong technical knowledge, and high proficiency in user experience design. 

In this role, you will:

• Build short and long-term strategic visions of the website.
• Establish website guidelines and governance parameters that enable us to test and scale while maintaining stability.
• Define and enforce best practices for website development, including SEO, performance optimization, security, and user experience.
• Ensure the website is optimized to enable performance marketing teams to meet and exceed growth targets, including KPIs such as new users, upgrades, MQLs, and engagement.
• Conduct thorough analyses of website performance metrics, user behavior, and market trends to identify opportunities for enhancement.
• Own website tools and platforms and ensure they are optimized for Grammarly teams to use.
• Act as web design kit business owner.
• Drive cross-functional relationships, specifically brand, creative/design, engineering, and B2B/B2C performance teams.
• Continually evaluate existing processes and procedures and drive improvements across prioritized initiatives.
• Stay updated on emerging technologies, industry trends, and best practices in website architecture and marketing to drive innovation and maintain a competitive edge.
• Share insights on web performance and website roadmap regularly with cross-functional stakeholders to maintain alignment and foster a data-driven prioritization approach.

Success will be evaluated quantitatively and qualitatively. The website is a key growth lever, and this person will need to enable teams by balancing revenue and growth targets with brand positioning and overall business objectives across our B2C and B2B audiences. The objective will be to manage a highly performant website supporting our company strategy. Since this role is so highly cross-functional, this person will also be evaluated on stakeholder management.

We’re looking for someone who

• Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
• Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust.
• Is able to collaborate in person for a minimum of 4 week per quarter, traveling if necessary to the hub where their team is based.
• Has 10-15 years of relevant experience in website design, infrastructure, and optimization. 
• Expert knowledge of CPA, ROI, LTV, and payback periods; easy fluency with how different metrics affect each other.
• Possess a strong handle on marketing testing: specifically, can devise a sound experiment in order to obtain learning with incomplete data.
• Has familiarity with website user experience + design principles, as well as website technical knowledge.
• Has understanding and experience with a few website platforms (Contentful, Wordpress).

Support for you, professionally and personally

• Professional growth:We believe that autonomy and trust are key to empowering our team members to do their best, most innovative work in a way that aligns with their interests, talents, and well-being. We support professional development and advancement with training, coaching, and regular feedback.
• A connected team: Grammarly builds a product that helps people connect, and we apply this mindset to our own team. Our remote-first hybrid model enables a highly collaborative culture supported by our EAGER (ethical, adaptable, gritty, empathetic, and remarkable) values. We work to foster belonging among team members in a variety of ways. This includes our employee resource groups, Grammarly Circles, which promote connection among those with shared identities, such as BIPOC and LGBTQIA+ team members, women, and parents. We also celebrate our colleagues and accomplishments with global, local, and team-specific programs.

Compensation and Benefits

Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more: 

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching 
• Paid parental leave
• Twenty days of paid time off per year, eleven days of paid holidays per year, and unlimited sick days 
• Home office stipends
• Caregiver and pet care stipends
• Wellness stipends
• Admission discounts
• Learning and development opportunities

Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US and Canada locations are categorized into compensation zones based on each geographic region’s cost of labor index. For more information about our compensation zones and locations where we currently support employment, please refer to this page. If a location of interest is not listed, please speak with a recruiter for additional information. 

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future. 

For more information about our compensation zones and locations where we currently support employment, please refer to this page. If a location of interest is not listed, please speak with a recruiter for additional information. 

We encourage you to apply

At Grammarly, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

Available Location: Kuala Lumpur, Malaysia

About the Department

The Customer Support Team solves complicated problems and answers technical inquiries via phone, email, chat, and social media. Whether it is a WordPress blogger using our services for free or a global Enterprise business with petabytes of web traffic, our team is always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - to help build a better service and future product development.

What You’ll do

Do you love solving complex problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking a Technical Support Engineer to join our team. You will work with our customers on a variety of technical support issues as well as the Technical Operations team that is responsible for running our global distributed network. This is a position where you will learn the inner workings of Cloudflare’s technology and gain a deeper understanding of internet technologies.

Examples of desirable skills, knowledge and experience

• Ability and willingness to work occasional weekends, holidays, and after hours
• You are comfortable communicating in writing and always put the customer first
• You are a motivated self-starter who always looking to expand your skill sets
• You take initiatives and capable of learning new technologies / systems / features with little guidance
• You enjoy troubleshooting and solving unknown technical problems and issues
• You are inquisitive and able to communicate to different kind of audiences
• You have a solid grasp of problem solving with command line tools (dig/traceroute/curl/tcpdump)
• You understand how the Internet works

Bonus Points

• You have experience writing scripts in Bash, Python, JavaScript, or other scripting language
• You have experience installing and configuring web servers like Apache, Nginx, and IIS
• You are familiar with Cloudflare and have a site actively using our platform
• You have web development, hosting, or customer support experience
• You have the ability to read and write in multiple languages