person looking for a IT remote jobs

Get Remote IT remote jobs in your mailbox.

97 exciting remote jobs on file from 2500+ top remote companies.

  • Hot new jobs of this week
  • 97 active jobs from past weeks to consult
  • Segmented for USA, Europe or Worldwide.
  • Personally selected for you by our experienced remote hiring managers.


A selection of jobs from the previous newsleterrs.

3d

IT Support Specialist

Magic SpoonNew York,United States, Remote Hybrid
Full Time ● Design ● qa

Magic Spoon is hiring a Remote IT Support Specialist

Magic Spoon reimagines your favorite childhood breakfast into a high-protein, grown up cereal to power your days. Since launching in 2019, we've become one of the fastest growing DTC brands, Forbes called us "the future of cereal", TIME Magazine named us in their Top 100 inventions, and we’ve launched in cereal aisles nationwide in Target, Walmart, Kroger, Albertsons, & more.

We’re looking for an Information Technology Support Analystto join our newly created Enterprise IT department. This person will provide partnership across the organization and support the IT team in improvements to our technology stack, maintenance to our existing systems, and aiding new and existing employees with technology needs.

As anIT Support Specialist, you will work with employees to determine the nature of a problem, diagnose hardware or software issues, and provide exceptional assistance. You will lead implementation of new capabilities and train people on how to use them.

This is a full time, in-person/hybrid role (Tues, Weds + Thurs in office) based in Tribeca, NYC.

As IT Support Specialist, you'll:

ERP and BI System Support

  • Provide business systems support and maintenance, especially across our ERP, BI platform, and middleware software.
  • Troubleshoot and resolve any Level 1 issues related to the ERP system promptly.
  • Coordinate with vendors and IT teammates to implement system updates, patches, and upgrades.
  • Develop and maintain QA tasks related to data & system integrity.

Technology Support and Maintenance

  • Be the first layer of technical support to team members for hardware, software, and system-related issues.
  • Perform routine maintenance and updates on existing IT systems and infrastructure.
  • Develop and maintain documentation for IT processes, system configurations, and troubleshooting procedures. 
  • Manage and improve our corporate network infrastructure including routers, switches, conference room technology, printers, security, and wi-fi.
  • Lead and support technology improvement projects including business requirements sessions with stakeholders, design, build, testing, training, documentation, and post-live support.
  • Manage and improve our business continuity and disaster recovery posture.
  • Create documentation and knowledge sharing including process and data flows, issue resolutions, and training materials.

Onboarding New Team Members

  • Manage the technology onboarding process for new employees, including setting up any necessary equipment and software.
  • Provide training and support to new hires on company systems, tools, and best practices.
  • Ensure all necessary access permissions and accounts are created and configured.

Collaboration and Improvement

  • Establish and implement software, system, and data management policies to govern the organization.
  • Collaborate with other departments to identify technology needs and opportunities for improvement.
  • Assist in evaluating and implementing new technologies or systems that can enhance operational efficiency.
  • Participate in IT projects and initiatives. 
  • Bachelor’s degree in information technology, computer science, or similar education and career experience.
  • 2-3 years professional experience such as experience in IT support or similar work within a fast-growing company [ideally onsite / within an office environment]
  • Strong technical aptitude, knowledge of computer hardware and networking systems, and ability to troubleshoot complex hardware and software issues.
  • Familiarity with ERP systems such as Microsoft Business Central.
  • Exceptional GSuite and/or MS Office skills
  • Proficiency in Windows/Mac OS.
  • Experience with help desk software.
  • Understanding of relational databases is a plus
  • Familiarity with BI Reporting software such Looker or other data visualization tools 
  • Highly motivated and adaptable with exceptional collaboration and problem-solving skills
  • Exceptionally detail-oriented and data-driven
  • Experience with innovating systems and optimizing processes
  • Personable and effective communicator with strong presentation skills.
  • Curious self-starter who thrives in fast-paced environments.

What we value:

Hold on to the Dream ???? Adult life shouldn’t be boring, prioritize your work/life balance, we can build a world-class company and have fun doing it

Don’t miss the bowl for the loops ???? We’re all working towards the same big goals, prioritize collaboration over ego, politics, or possessiveness

Be a Fruit Loop in a world of Cheerios ???? Bring your whole, unique self to work, celebrate and care for everyone

Pour your own milk…and don’t be afraid to spill a little???? We trust you, use your best judgment to make decisions. Mistakes are inevitable, let’s learn from them!

  • Competitive salary & equity
  • 100% covered Health, Vision, Dental insurance
  • 401(k)
  • Generous parental leave
  • Unlimited vacation
  • Catered lunch in office
  • Dog friendly office 
  • Unlimited cereal ✨????

Magic Spoon is committed to building a company that not only represents, but includes, individuals across different backgrounds and perspectives. Everyone deserves an equal seat at the breakfast table.

Magic Spoon intends to offer competitive base pay within the stated range, dependent on job-related, non-discriminatory factors such as experience, skills, and qualifications. To further compensate and recognize our employees for their work, our total compensation package includes equity and a robust benefits package. The anticipated annual base salary range for this role is $70,000 - $90,000.

See more jobs at Magic Spoon

Apply for this job

3d

Cyber Security Intern

Ridgeline InternationalTysons, VA, Remote

Ridgeline International is hiring a Remote Cyber Security Intern

Job Description

We are a growing cybersecurity team dedicated to advancing our cybersecurity capabilities in an ever-evolving digital landscape. Our team is passionate about protecting data and enabling organizations to protect themselves from complex cyber threats. We are looking for a motivated and curious Cyber Security Intern to join our growing team, make substantive contributions, and positively impact the security of Ridgeline, its people, and its customers.

As a Cyber Security Intern, you will work alongside experienced cybersecurity professionals and contribute to advancing our security capabilities. You will have the opportunity to support key disciplines like log analysis, detection engineering, security monitoring & remediation, and incident response. All team members, including interns, participate in activities like threat hunting, vulnerability management, and providing security recommendations to protect our and our clients' enterprise systems and networks. If you are passionate about cybersecurity and eager to learn, grow, and make a meaningful impact, we would love to meet you.

This internship will be ongoing and will blend with our summer internship cohort. 

What You Will Do:

  • Analyze log data searching for indicators of anomalous or suspicious activity.
  • Create detection logic to alert on investigation-worthy activities or conditions.
  • Conduct research on existing and emerging cyber threats that may impact our infrastructure, information systems, or data.
  • Assist in evaluating external threat intelligence sources to determine company-wide risks and support threat detection efforts.
  • Support the team in analyzing logs and correlating data to identify suspicious or malicious behavior.
  • Collaborate in incident response activities, assisting with data collection and analysis during investigations.
  • Contribute to the development and maintenance of security documentation, policies, and procedures.

What You Will Do in the First Six Months:

  • Baseline log activity for a customer platform
  • Develop automated security alerts for a customer platform
  • Use machine learning algorithms to highlight deviations from baseline activity
  • Analyze log activity against known threat profiles
  • Conduct investigations into suspicious or anomalous activity
  • Continuously evaluate data collection strategy and recommend to improvements as necessary.
  • Participate in cross-training opportunities to learn about different roles within the cybersecurity team.
  • Assist in the development of incident response playbooks and procedures against specific adversary threats.
  • Collaborate with the blue team to support the development of defensive measures that help harden systems against adversary tactics, techniques, and procedures (TTPs).

Qualifications

Must Haves:

  • Currently pursuing a technical degree in Computer Science, Computer Engineering, Information Technology, or a related field.
  • Ability to obtain a security clearance.
  • Ability to automate simple, recurring tasks with code in one or more languages.
  • Strong problem-solving skills, attention to detail, and an ability to work both independently and as part of a team.
  • Ability to use open-source research to supplement existing knowledge and skill base
  • Eager to learn about cyber security threats, tools, and practices.
  • Basic understanding of networking concepts, operating systems, and security principles.

See more jobs at Ridgeline International

Apply for this job

4d

IT Operations Administrator

phDataMinneapolis-Hybrid
mobile

phData is hiring a Remote IT Operations Administrator

Job Application for IT Operations Administrator at phData

See more jobs at phData

Apply for this job

6d

Principal Technical Consultant, Federal

ServiceNowFort Meade, Maryland, Remote
Sales ● Design ● css ● javascript

ServiceNow is hiring a Remote Principal Technical Consultant, Federal

Job Description

Candidate Requirement: Top Secret / Sensitive Compartmented Information (TS/SCI) with Full Scope Poly Clearance

The Team

The Customer Outcomes team at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance.  As part of the Customer Outcomes team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment.

The Role

The Pr. Technical Consultant, IT Workflow is the functional and technical expert of a customer engagement team – consulting with customers and configuring the ServiceNow ITSM products based on configuration best practices – all with the goal of accelerating and driving customer business outcomes.

What you get to do in this role:

  • Be the technical expert in how to best support IT by configuring ITSM Service Delivery using ServiceNow best practices focused on configuration vs. customization
  • Support the engagements efforts for ITSM specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders
  • Advise customers in their efforts to take advantage of the ServiceNow ITSM Solution’s standard capabilities in their efforts to improve their IT processes.
  • Lead customer design workshops focused on ServiceNow Platform and ITSM Solution technology
  • Guiding customers in completing required documentation such as business requirement workbooks for technical aspects of the solution
  • Drafting more technically-focused user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them
  • Guides and provides ad-hoc oversight/training for the customer’s future system administrators throughout the engagement
  • Lead technical aspects of project delivery and solution delivery for engagements, sometimes providing oversight and unit testing of partner resources development
  • Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes
  • Develop required integration components (SSO, LDAP, etc.) with multiple systems
  • Develop required portal components
  • Prepare all customer-facing deliverables focused on the technology and responsible for quality of configured/developed solution
  • Juggle multiple and complex projects/initiatives
  • Promoting continuous improvement practices for delivery/engagement materials
  • Supporting specific sales activities when required
  • Providing training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request
  • Up to 50% travel annually, driven by customer needs and internal meetings

 

Qualifications

In order to be successful in this role, we need someone who has:

  • United States Top Secret / Sensitive Compartmented Information (TS/SCI) Clearance
  • At least 5 years of configuration/development experience for complex, highly-capable, technologies – inclusive of integrations and portals
  • Maintain skills / certifications on CIS-IRM and any other risk implementation certifications
  • Demonstrated ability to influence and consult (providing options with pros, cons and risks) in an IT environment, while providing thought leadership to IT sponsors/stakeholders in solving business process and/or technical problems
  • Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies
  • Strong understanding with leading IT and related systems and tools such as Office 365, Teams, Workday, Twilio, etc.
  • Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
  • Proven team player and team builder

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

 

 

For positions in this location, we offer a base pay of $155,600 - $272,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. 

 

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

See more jobs at ServiceNow

Apply for this job

7d

Technical Analyst

Avery DennisonMiamisburg, OH, Remote

Avery Dennison is hiring a Remote Technical Analyst

Job Description

Responsibilities

  • Learn and gain deep expertise and knowledge in Avery Dennison’s Food Digital Solutions. 

  • Setup of data instances in support of customer pilots and rollouts. 

  • Stage, test and support software implementations and the analysis of the data that is collected.

  • Lead customer facing presentations both virtual and in person, understanding use cases and ability to articulate key benefits

  • Apply computer science, engineering, and mathematical analysis concepts and principles in the testing of software.

  • Data entry and maintenance of detailed customer data

  • Daily detailed analysis of collected data to garner insights and benefits realized.

  • Develop training documentation for end customer use.

  • Utilize modeling tools and equipment to establish operating data and evaluate results along with documenting business benefits for clear ROI.

  • Participate in peer reviews, identify, track and repair defects.

Qualifications

  • Bachelor's or Master's degree in Computer Science or a related technical discipline is required.

  • 2 years of job experience in related fields.

  • Proficient in Microsoft Office

  • Strong oral and written communication skills 

  • Strong Microsoft Excel knowledge with skill sets including, but not limited to data filtering, sorting, pivot tables, macros, charts, data validation, vlookup, and formulas.

See more jobs at Avery Dennison

Apply for this job

7d

Information Technology Director

Rainforest Action NetworkSan Francisco, CA - Remote
mobile ● slack ● ios

Rainforest Action Network is hiring a Remote Information Technology Director

Information Technology Director

ABOUT RAN

For more than 30 years, Rainforest Action Network (RAN) has campaigned to preserve forests, protect the climate and uphold human rights by challenging corporate power and systemic injustice through research, education, partnerships, peaceful direct action, grassroots organizing, strategic campaigns and communications. We are committed to working with Indigenous and frontline communities directly impacted by profit-driven systems of injustice. In partnership with allies from around the world, RAN challenges corporations to stop their destructive operations, respect human rights, and adopt policies that reduce their contributions to climate change. With a budget of approximately $13 million and an international staff of approximately 65 (based in San Francisco to New York to London to Asia), RAN works toward a world where the rights and dignity of all communities are respected and where healthy forests, a stable climate, and wild biodiversity are protected and celebrated.

RACIAL JUSTICE

RAN strives to integrate values of equity and fairness into our work, which includes bringing an intentional racial justice analysis to our programmatic work and organizational structure. We are seeking candidates who have a commitment to engage in this ongoing process and work with us to create a just and inclusive work environment and world.

RAN values diversity in race, class, gender, culture, and religion, and implements programs internally to ensure that staff, board, and activists understand and adopt anti-oppression principles. For more information about RAN’s history, culture, and philosophy, please visit RAN’s website.

THE POSITION

We are seeking a highly motivated and detail-oriented IT Director to join our team. This individual will play a critical role in supporting our global IT infrastructure, implementing solutions, and providing day-to-day support to meet the needs of a geographically dispersed team of over 60 staff across more than 12 countries. Responsibilities encompass a blend of technical expertise, analytical thinking, and a commitment to continuous improvement. This role reports directly to the CFO and works collaboratively across departments.

RESPONSIBILITIES

IT Services

  • Manage Information technology onboarding and offboarding of staff, ensuring seamless integration into the IT ecosystem,
  • Provide including but not limited to providing:
    • day-to-day staff support and troubleshooting.
    • Staff training in software and hardware solutions.
    • End-user support for laptops, mobile devices and equipment in the office.

Vendor Management and Collaboration

  • Collaborate with third-party vendors and consultants to identify and evaluate potential solutions, ensuring adherence to agreed-upon service levels.
  • Recommend vendors based on organizational needs, budget constraints, and security best practices (in consultation with the CFO).
  • Collaborate with cross-functional teams (e.g., Development, Finance) to implement and maintain new technologies and systems that align with departmental goals.
  • Identify, deploy, and support improved remote collaboration solutions and hybrid meetings.

System Management and Operations

  • In collaboration with CFO, oversee the management and optimization of the IT infrastructure, including hardware, software, network, and cloud services.
  • Analyze existing software and platforms to identify opportunities for improvement, efficiency gains, security vulnerabilities, and alignment with current business needs.
  • Evaluate current IT services for performance, scalability, security, and user experience (including infrastructure, vendor management, security measures, and help desk support).
  • Make recommendations to the CFO for new software and platforms based on organizational needs, budget constraints, and security best practices.
  • Develop and implement data migration plans for transitioning to new platforms from legacy systems, to ensure data integrity and to minimize downtime, disruption, and burden for staff.
  • Provide training and support to users during and after system migrations.

Maintenance & Security

  • Lead and execute IT projects from initiation to completion, ensuring timelines and budgets are met (in collaboration with the CFO).
  • Generate reports on IT infrastructure and support metrics (application downtime, security incidents, repeated end-user requests, opportunities for training and infrastructure improvements, etc.) for the CFO, management, and stakeholders.
  • Develop, implement, and enforce robust cybersecurity measures to safeguard organizational data and systems, including but not limited to:
  • Backup systems for critical data, including resilient disaster recovery.
  • Multi-factor authentication, password management, hardware tokens, and passkeys.
  • Timely software updates.
  • VPN policy.
  • Comprehensive incident response plan
  • Work with the CFO to develop and deploy criteria for preserving documents as exceptions to Data Hygiene Policies and develop/revise relevant Policies as needed.
  • Manage and administer various solutions (e.g., Microsoft 365, Google Workspace, Nextcloud) for optimal performance and security.
  • Explore potential for open-source alternatives for productivity tools (e.g. Mattermost).
    Maintain detailed and up-to-date IT documentation, including asset tracker, system configurations, procedures, security protocols, and user guides for all tools.
  • Conduct ongoing education and periodic testing against spear phishing and other cyberattacks against staff.
  • Establish and enforce clear policies for data protection, access control, and acceptable use of IT resources.
  • Stay abreast of the latest trends, vulnerabilities, and best practices in information security, and implement appropriate measures to mitigate risks.
  • Educate staff on best practices to secure their personal devices and accounts.

Reporting & Analysis

  • Analyze organizational and departmental objectives and needs and recommend technology solutions to boost productivity, efficiency, and security.
  • Continually analyze processes, technologies, and vendors to find areas for improvement and cost savings, translating findings into actionable recommendations for the CFO, including:
  • Upgrades to existing hardware or software to improve performance and scalability.
  • Implementation of new technologies to automate tasks and streamline workflows.
  • Consolidation of vendors to reduce costs and improve manageability.
  • Outsourcing of specific IT functions to free up internal resources.

QUALIFICATIONS

The successful candidate will have the following characteristics and qualifications:

  • A minimum of 10 years of work experience in Information Technology, preferably including cybersecurity, is required.
  • Strong understanding of LAN/WAN administration, cybersecurity best practices, and service contracts.
  • Previous experience in:
    • International non-profit environment preferred.
    • Creating IT infrastructure policies and building and implementing new systems.
    • Evaluating security and usability of privacy-focused apps and platforms.
    • Data Hygiene policy development, planning and implementation (including automated systems in e.g. Google Suite, Slack, Zoom).
    • Public Key Cryptography -- training and key management e.g. for PGP/GPG.
    • Tor infrastructure for security/privacy goals (e.g. Tor Browser, TAILS, OnionShare).
    • Deploying and managing secure desktop environments (including: QubesOS; TAILS; MacOS Lockdown mode, Advanced Data Encryption and Contact Key Verification).
    • Managing and optimizing for usability enhanced security options for mobile devices (e.g. GrapheneOS, iOS Lockdown Mode).
    • Tech security for partners and organizations in hostile network and political environments.
  • Experience with evaluating and using private/secure Machine Learning/AI/LLM.
  • Excellent communication and interpersonal skills.
  • Demonstrated sensitivity to the needs and concerns of individuals from diverse cultures, backgrounds, and orientations, and commitment to RAN’s values.
  • Ability to work collaboratively in a team environment.
  • Strong problem-solving abilities and attention to detail.
  • Willingness to adapt to emerging technologies and industry trends.
  • Ability and willingness to work outside of typical work hours (i.e. early mornings and/or late evenings) to connect with global staff.

LOCATION

This position is remote, however, occasional travel to RAN’s headquarters in San Francisco and other in person events is required. Because this is a highly collaborative position that works with every member of our staff, candidates should expect to be available with regard to time zones including all US time zones, as well as time zones in Europe, Australia, and SE Asia.

COMPENSATION

This is a full-time position with an anticipated starting salary range of $105,000-$120,000 commensurate with experience.

Benefits include 100% RAN-paid health, dental and vision insurance for the staff person and their partner/family, four weeks PTO (increases to five weeks after two years) as well as a paid winter break, and a retirement plan with a 3% employer match. Additionally, after every five years of service, staff are eligible for a 12-week fully paid sabbatical.

BARGAINING UNIT STATUS

RAN is a union workplace; our staff are represented by RAN Alliance for Workers’ Rights (RAWR) via CWA 9415. This position is excluded from the unit.

EQUAL OPPORTUNITY AND ACCESS

RAN is an equal opportunity employer and is committed to providing all people with equal access to employment and volunteer opportunities. If you need assistance with accommodations during our interview or employment process, please contact HR@ ran.org. We encourage applicants of color and from other historically excluded identities to apply for this position.

TO APPLY

Please use the link below to submit a resume and cover letter. For optimal consideration, please apply by November 10, 2024.

See more jobs at Rainforest Action Network

Apply for this job

7d

Analyst IT Support (Level 1)

Reitmans (Canada) Ltée/LtdMontréal, Canada, Remote

Reitmans (Canada) Ltée/Ltd is hiring a Remote Analyst IT Support (Level 1)

Description du poste

The opportunity

Reporting to the IT support group Supervisor, as an Analyst you resolve technical and process related issues and ensure and exceptional employee experience when leveraging all of our diverse tools and technologies.

What you do:

  • Answers and investigates all Level-1 incoming requests from RCL Stores;
  • Troubleshooting all hardware, software procedure issues reported by stores; 
  • Makes use of Cherwell Knowledge base to ensure accurate resolution;
  • Ensures calls and emails are answered in an efficient and timely manner;
  • Analyses the problems reported and makes use of the ticketing system Cherwell to log all journals solutions and details;
  • Escalate any store level issues that cannot be resolved to the ITSG coordinator for 3d party support;
  • Follow up on the status of the open incidents; ensure that the issue is resolved in a timely manner and that all details are accurately noted in Cherwell for future reference;
  • Contributes to knowledge base improvement with new findings and or suggestions;
  • Process all account requests, hardware, and software requests and replacements;
  • Participates in project deployment of new technology;
  • Assists technicians in installing and configuring replacement equipment and restoring backups.

Qualifications

Who you are:

  • Professional or College degree in Information Technology (or equivalent);
  • One year experience as part of a call center (significant asset);
  • Strong knowledge of Microsoft Office suite;
  • Proficiency with Windows 7-10;
  • Must have a thorough knowledge of IT systems - including hardware, software and telecommunications;
  • Exceptional Customer service skills;
  • Bilingualism is required (French and English – spoken and written);
  • Be available to work on a rotating schedule (day, evening and weekend shifts).

See more jobs at Reitmans (Canada) Ltée/Ltd

Apply for this job

9d

Remote - IT Support Engineer

The CreditColombia, Remote

The Credit is hiring a Remote Remote - IT Support Engineer

Join The Credit Pros for a 100% FULL-TIME REMOTE OPPORTUNITY:

Unlock Your Potential in the Thriving Credit Repair Industry!

Are you ready to take your career to new heights? At The Credit Pros, we believe that unique perspectives drive innovation and success. We're seeking talented individuals who are passionate, eager to learn, and thrive on fresh challenges. If you're ready to join a team that works hard and plays hard, look no further – you're destined to be a future TCP employee.

About Us:

The Credit Pros is a national leader in credit repair, dedicated to helping clients eliminate negative, inaccurate, outdated, and erroneous items from their credit reports. Our mission extends beyond repair – we educate clients on how the credit system works and empower them to proactively improve their financial well-being. As an Inc. 5000 company, we're at the forefront of industry growth, committed to building an exceptional organization that positively impacts the lives of both our clients and employees. Our dedication to excellence has earned us recognition as one of Inc. Magazine's top 50 places to work and a prestigious Smart CEO Magazine Corporate Culture Award.

Summary:

As an IT Junior Support Engineer, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and ensuring that our IT systems and infrastructure are running smoothly. 

What you'll be Doing

???? Provide Support to all company Departments with BYOD Devices

???? Remotely onboarding and Offboarding employees following protocols

???? Build and Validate SOPs

???? Provide technical support to customers via phone, email, and chat

???? Troubleshoot and resolve technical issues related to operating systems, software applications, and hardware

???? Manage and maintain IT systems and infrastructure, including password management, license control, and device management

???? Troubleshoot and resolve network issues, including network connectivity and routing problems

???? Support Microsoft Azure and other cloud-based services

???? Collaborate with other teams to resolve complex technical issues

???? Stay up-to-date with the latest technologies and trends in the IT industry

???? Collaborate and manage vendor relations

What we are looking for:

  • Remote fulltime availability 5-day work week (Mon-Fri in Eastern Time Mon-Fri 10-5 PM with 01 hour lunch.
  • Availability for a few hours over weekends on demand basis
  • Bring Your Own Device: You need to have a computer matching our requirements.
  • 3-5 years' experience of IT support &/or administration.
  • Experience working in a fast pace, high scaling startup environment.
  • Technical experience including but not limited to: Microsoft Azure, Password Management (Keeper), Operating System Trouble Shooting, Office 365, ATERA, AnyDesk, AWS Basics.
  • Customer first orientation, proactive approach to problem solving, detail oriented and self-driven
  • Excellent communication skills and solution-oriented mindset

What's in it for you!

  • Work with a Remote First digitally automated credit repair company which aims at helping Americans attain financial success
  • Fulltime permanent position offering 40+ hrs of work per week
  • Base Salary: $10/hour
  • Flexible Accruing Paid Time Off, Company Holidays, Birthday Time Off and others
  • Health, Dental and Vision Insurance

See more jobs at The Credit

Apply for this job

9d

Remote - IT Support Engineer

The CreditChile, Remote

The Credit is hiring a Remote Remote - IT Support Engineer

Join The Credit Pros for a 100% FULL-TIME REMOTE OPPORTUNITY:

Unlock Your Potential in the Thriving Credit Repair Industry!

Are you ready to take your career to new heights? At The Credit Pros, we believe that unique perspectives drive innovation and success. We're seeking talented individuals who are passionate, eager to learn, and thrive on fresh challenges. If you're ready to join a team that works hard and plays hard, look no further – you're destined to be a future TCP employee.

About Us:

The Credit Pros is a national leader in credit repair, dedicated to helping clients eliminate negative, inaccurate, outdated, and erroneous items from their credit reports. Our mission extends beyond repair – we educate clients on how the credit system works and empower them to proactively improve their financial well-being. As an Inc. 5000 company, we're at the forefront of industry growth, committed to building an exceptional organization that positively impacts the lives of both our clients and employees. Our dedication to excellence has earned us recognition as one of Inc. Magazine's top 50 places to work and a prestigious Smart CEO Magazine Corporate Culture Award.

Summary:

As an IT Junior Support Engineer, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and ensuring that our IT systems and infrastructure are running smoothly. 

What you'll be Doing

???? Provide Support to all company Departments with BYOD Devices

???? Remotely onboarding and Offboarding employees following protocols

???? Build and Validate SOPs

???? Provide technical support to customers via phone, email, and chat

???? Troubleshoot and resolve technical issues related to operating systems, software applications, and hardware

???? Manage and maintain IT systems and infrastructure, including password management, license control, and device management

???? Troubleshoot and resolve network issues, including network connectivity and routing problems

???? Support Microsoft Azure and other cloud-based services

???? Collaborate with other teams to resolve complex technical issues

???? Stay up-to-date with the latest technologies and trends in the IT industry

???? Collaborate and manage vendor relations

What we are looking for:

  • Remote fulltime availability 5-day work week (Mon-Fri in Eastern Time Mon-Fri 10-5 PM with 01 hour lunch.
  • Availability for a few hours over weekends on demand basis
  • Bring Your Own Device: You need to have a computer matching our requirements.
  • 3-5 years' experience of IT support &/or administration.
  • Experience working in a fast pace, high scaling startup environment.
  • Technical experience including but not limited to: Microsoft Azure, Password Management (Keeper), Operating System Trouble Shooting, Office 365, ATERA, AnyDesk, AWS Basics.
  • Customer first orientation, proactive approach to problem solving, detail oriented and self-driven
  • Excellent communication skills and solution-oriented mindset

What's in it for you!

  • Work with a Remote First digitally automated credit repair company which aims at helping Americans attain financial success
  • Fulltime permanent position offering 40+ hrs of work per week
  • Base Salary: $10/hour
  • Flexible Accruing Paid Time Off, Company Holidays, Birthday Time Off and others
  • Health, Dental and Vision Insurance

See more jobs at The Credit

Apply for this job

9d

Remote - IT Support Engineer

The CreditCosta Rica, Remote

The Credit is hiring a Remote Remote - IT Support Engineer

Join The Credit Pros for a 100% FULL-TIME REMOTE OPPORTUNITY:

Unlock Your Potential in the Thriving Credit Repair Industry!

Are you ready to take your career to new heights? At The Credit Pros, we believe that unique perspectives drive innovation and success. We're seeking talented individuals who are passionate, eager to learn, and thrive on fresh challenges. If you're ready to join a team that works hard and plays hard, look no further – you're destined to be a future TCP employee.

About Us:

The Credit Pros is a national leader in credit repair, dedicated to helping clients eliminate negative, inaccurate, outdated, and erroneous items from their credit reports. Our mission extends beyond repair – we educate clients on how the credit system works and empower them to proactively improve their financial well-being. As an Inc. 5000 company, we're at the forefront of industry growth, committed to building an exceptional organization that positively impacts the lives of both our clients and employees. Our dedication to excellence has earned us recognition as one of Inc. Magazine's top 50 places to work and a prestigious Smart CEO Magazine Corporate Culture Award.

Summary:

As an IT Junior Support Engineer, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and ensuring that our IT systems and infrastructure are running smoothly. 

What you'll be Doing

???? Provide Support to all company Departments with BYOD Devices

???? Remotely onboarding and Offboarding employees following protocols

???? Build and Validate SOPs

???? Provide technical support to customers via phone, email, and chat

???? Troubleshoot and resolve technical issues related to operating systems, software applications, and hardware

???? Manage and maintain IT systems and infrastructure, including password management, license control, and device management

???? Troubleshoot and resolve network issues, including network connectivity and routing problems

???? Support Microsoft Azure and other cloud-based services

???? Collaborate with other teams to resolve complex technical issues

???? Stay up-to-date with the latest technologies and trends in the IT industry

???? Collaborate and manage vendor relations

What we are looking for:

  • Remote fulltime availability 5-day work week (Mon-Fri in Eastern Time Mon-Fri 10-5 PM with 01 hour lunch.
  • Availability for a few hours over weekends on demand basis
  • Bring Your Own Device: You need to have a computer matching our requirements.
  • 3-5 years' experience of IT support &/or administration.
  • Experience working in a fast pace, high scaling startup environment.
  • Technical experience including but not limited to: Microsoft Azure, Password Management (Keeper), Operating System Trouble Shooting, Office 365, ATERA, AnyDesk, AWS Basics.
  • Customer first orientation, proactive approach to problem solving, detail oriented and self-driven
  • Excellent communication skills and solution-oriented mindset

What's in it for you!

  • Work with a Remote First digitally automated credit repair company which aims at helping Americans attain financial success
  • Fulltime permanent position offering 40+ hrs of work per week
  • Base Salary: $10/hour
  • Flexible Accruing Paid Time Off, Company Holidays, Birthday Time Off and others
  • Health, Dental and Vision Insurance

See more jobs at The Credit

Apply for this job

9d

Remote - IT Support Engineer

The CreditMexico, Remote

The Credit is hiring a Remote Remote - IT Support Engineer

Join The Credit Pros for a 100% FULL-TIME REMOTE OPPORTUNITY:

Unlock Your Potential in the Thriving Credit Repair Industry!

Are you ready to take your career to new heights? At The Credit Pros, we believe that unique perspectives drive innovation and success. We're seeking talented individuals who are passionate, eager to learn, and thrive on fresh challenges. If you're ready to join a team that works hard and plays hard, look no further – you're destined to be a future TCP employee.

About Us:

The Credit Pros is a national leader in credit repair, dedicated to helping clients eliminate negative, inaccurate, outdated, and erroneous items from their credit reports. Our mission extends beyond repair – we educate clients on how the credit system works and empower them to proactively improve their financial well-being. As an Inc. 5000 company, we're at the forefront of industry growth, committed to building an exceptional organization that positively impacts the lives of both our clients and employees. Our dedication to excellence has earned us recognition as one of Inc. Magazine's top 50 places to work and a prestigious Smart CEO Magazine Corporate Culture Award.

Summary:

As an IT Junior Support Engineer, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and ensuring that our IT systems and infrastructure are running smoothly. 

What you'll be Doing

???? Provide Support to all company Departments with BYOD Devices

???? Remotely onboarding and Offboarding employees following protocols

???? Build and Validate SOPs

???? Provide technical support to customers via phone, email, and chat

???? Troubleshoot and resolve technical issues related to operating systems, software applications, and hardware

???? Manage and maintain IT systems and infrastructure, including password management, license control, and device management

???? Troubleshoot and resolve network issues, including network connectivity and routing problems

???? Support Microsoft Azure and other cloud-based services

???? Collaborate with other teams to resolve complex technical issues

???? Stay up-to-date with the latest technologies and trends in the IT industry

???? Collaborate and manage vendor relations

What we are looking for:

  • Remote fulltime availability 5-day work week (Mon-Fri in Eastern Time Mon-Fri 10-5 PM with 01 hour lunch.
  • Availability for a few hours over weekends on demand basis
  • Bring Your Own Device: You need to have a computer matching our requirements.
  • 3-5 years' experience of IT support &/or administration.
  • Experience working in a fast pace, high scaling startup environment.
  • Technical experience including but not limited to: Microsoft Azure, Password Management (Keeper), Operating System Trouble Shooting, Office 365, ATERA, AnyDesk, AWS Basics.
  • Customer first orientation, proactive approach to problem solving, detail oriented and self-driven
  • Excellent communication skills and solution-oriented mindset

What's in it for you!

  • Work with a Remote First digitally automated credit repair company which aims at helping Americans attain financial success
  • Fulltime permanent position offering 40+ hrs of work per week
  • Base Salary: $10/hour
  • Flexible Accruing Paid Time Off, Company Holidays, Birthday Time Off and others
  • Health, Dental and Vision Insurance

See more jobs at The Credit

Apply for this job

9d

Remote - IT Support Engineer

The CreditArgentina, Remote

The Credit is hiring a Remote Remote - IT Support Engineer

Join The Credit Pros for a 100% FULL-TIME REMOTE OPPORTUNITY:

Unlock Your Potential in the Thriving Credit Repair Industry!

Are you ready to take your career to new heights? At The Credit Pros, we believe that unique perspectives drive innovation and success. We're seeking talented individuals who are passionate, eager to learn, and thrive on fresh challenges. If you're ready to join a team that works hard and plays hard, look no further – you're destined to be a future TCP employee.

About Us:

The Credit Pros is a national leader in credit repair, dedicated to helping clients eliminate negative, inaccurate, outdated, and erroneous items from their credit reports. Our mission extends beyond repair – we educate clients on how the credit system works and empower them to proactively improve their financial well-being. As an Inc. 5000 company, we're at the forefront of industry growth, committed to building an exceptional organization that positively impacts the lives of both our clients and employees. Our dedication to excellence has earned us recognition as one of Inc. Magazine's top 50 places to work and a prestigious Smart CEO Magazine Corporate Culture Award.

Summary:

As an IT Junior Support Engineer, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and ensuring that our IT systems and infrastructure are running smoothly. 

What you'll be Doing

???? Provide Support to all company Departments with BYOD Devices

???? Remotely onboarding and Offboarding employees following protocols

???? Build and Validate SOPs

???? Provide technical support to customers via phone, email, and chat

???? Troubleshoot and resolve technical issues related to operating systems, software applications, and hardware

???? Manage and maintain IT systems and infrastructure, including password management, license control, and device management

???? Troubleshoot and resolve network issues, including network connectivity and routing problems

???? Support Microsoft Azure and other cloud-based services

???? Collaborate with other teams to resolve complex technical issues

???? Stay up-to-date with the latest technologies and trends in the IT industry

???? Collaborate and manage vendor relations

What we are looking for:

  • Remote fulltime availability 5-day work week (Mon-Fri in Eastern Time Mon-Fri 10-5 PM with 01 hour lunch.
  • Availability for a few hours over weekends on demand basis
  • Bring Your Own Device: You need to have a computer matching our requirements.
  • 3-5 years' experience of IT support &/or administration.
  • Experience working in a fast pace, high scaling startup environment.
  • Technical experience including but not limited to: Microsoft Azure, Password Management (Keeper), Operating System Trouble Shooting, Office 365, ATERA, AnyDesk, AWS Basics.
  • Customer first orientation, proactive approach to problem solving, detail oriented and self-driven
  • Excellent communication skills and solution-oriented mindset

What's in it for you!

  • Work with a Remote First digitally automated credit repair company which aims at helping Americans attain financial success
  • Fulltime permanent position offering 40+ hrs of work per week
  • Base Salary: $10/hour
  • Flexible Accruing Paid Time Off, Company Holidays, Birthday Time Off and others
  • Health, Dental and Vision Insurance

See more jobs at The Credit

Apply for this job

9d

Remote - IT Support Engineer

The CreditBrazil, Remote

The Credit is hiring a Remote Remote - IT Support Engineer

Join The Credit Pros for a 100% FULL-TIME REMOTE OPPORTUNITY:

Unlock Your Potential in the Thriving Credit Repair Industry!

Are you ready to take your career to new heights? At The Credit Pros, we believe that unique perspectives drive innovation and success. We're seeking talented individuals who are passionate, eager to learn, and thrive on fresh challenges. If you're ready to join a team that works hard and plays hard, look no further – you're destined to be a future TCP employee.

About Us:

The Credit Pros is a national leader in credit repair, dedicated to helping clients eliminate negative, inaccurate, outdated, and erroneous items from their credit reports. Our mission extends beyond repair – we educate clients on how the credit system works and empower them to proactively improve their financial well-being. As an Inc. 5000 company, we're at the forefront of industry growth, committed to building an exceptional organization that positively impacts the lives of both our clients and employees. Our dedication to excellence has earned us recognition as one of Inc. Magazine's top 50 places to work and a prestigious Smart CEO Magazine Corporate Culture Award.

Summary:

As an IT Junior Support Engineer, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and ensuring that our IT systems and infrastructure are running smoothly. 

What you'll be Doing

???? Provide Support to all company Departments with BYOD Devices

???? Remotely onboarding and Offboarding employees following protocols

???? Build and Validate SOPs

???? Provide technical support to customers via phone, email, and chat

???? Troubleshoot and resolve technical issues related to operating systems, software applications, and hardware

???? Manage and maintain IT systems and infrastructure, including password management, license control, and device management

???? Troubleshoot and resolve network issues, including network connectivity and routing problems

???? Support Microsoft Azure and other cloud-based services

???? Collaborate with other teams to resolve complex technical issues

???? Stay up-to-date with the latest technologies and trends in the IT industry

???? Collaborate and manage vendor relations

What we are looking for:

  • Remote fulltime availability 5-day work week (Mon-Fri in Eastern Time Mon-Fri 10-5 PM with 01 hour lunch.
  • Availability for a few hours over weekends on demand basis
  • Bring Your Own Device: You need to have a computer matching our requirements.
  • 3-5 years' experience of IT support &/or administration.
  • Experience working in a fast pace, high scaling startup environment.
  • Technical experience including but not limited to: Microsoft Azure, Password Management (Keeper), Operating System Trouble Shooting, Office 365, ATERA, AnyDesk, AWS Basics.
  • Customer first orientation, proactive approach to problem solving, detail oriented and self-driven
  • Excellent communication skills and solution-oriented mindset

What's in it for you!

  • Work with a Remote First digitally automated credit repair company which aims at helping Americans attain financial success
  • Fulltime permanent position offering 40+ hrs of work per week
  • Base Salary: $10/hour
  • Flexible Accruing Paid Time Off, Company Holidays, Birthday Time Off and others
  • Health, Dental and Vision Insurance

See more jobs at The Credit

Apply for this job

14d

Senior IT Administrator (Remote)

HackerRankRemote within India
8 years of experience

HackerRank is hiring a Remote Senior IT Administrator (Remote)

At HackerRank, we help over 2,500 of the most prestigious logos across industries find, hire and upskill amazing developer talent using our SaaS-based Developer Skills Platform. We pioneered and continue to lead the developer skills market. At HackerRank, we are passionate about our mission to "Change the world to value skills over pedigree. 

We are looking for a Sr. IT Infrastructure Admin to lead the optimization and automation of our IT infrastructure. You’ll work closely with the security team to tackle AWS cloud challenges, ensure software and systems are running efficiently, and provide a reliable infrastructure that enhances the end-user experience. This role offers the unique opportunity to drive operational excellence through system automation, project leadership, and hands-on troubleshooting.

You will be working on: 

  • Infrastructure Management: Lead the management, troubleshooting, and optimization of a predominantly macOS environment to ensure peak performance and security.
  • Automation and Efficiency: Identify and automate routine IT tasks and workflows using tools like JAMF, BetterCloud, and scripting, focusing on improving efficiency and minimizing manual efforts.
  • AWS Administration: Support and manage AWS infrastructure, handling IAM roles, S3 configurations, and collaborating with the security team to maintain a secure cloud environment.
  • Tool Integration: Integrate new and existing IT tools  to enhance system interoperability and security.
  • Project Leadership: Own and drive IT infrastructure projects from planning to completion, ensuring alignment with organizational goals and timely execution.
  • Software Management: Oversee the installation, deployment, and management of enterprise software, maintaining up-to-date applications across all endpoints.
  • Endpoint Security: Implement and maintain endpoint security practices for macOS devices, leveraging tools like JAMF and CrowdStrike to safeguard company data.
  • User Support and Troubleshooting: Provide high-level support to end users, addressing technical challenges quickly to ensure seamless daily operations.

We are looking for:

  • Strong expertise in macOS management: Deep understanding of macOS environments and extensive experience in troubleshooting and managing macOS devices, especially using JAMF for security, updates, and configurations.
  • Experience with AWS administration: At least 2-3 years of hands-on experience with AWS, including IAM, S3, and implementing security measures aligned with best practices.
  • Proven automation and scripting abilities: Proficiency in Bash, Python, or similar scripting languages to automate and streamline IT workflows, focusing on efficiency and minimizing manual tasks.
  • Significant experience in tool integration: Skilled in integrating IT tools, including OKTA, Netskope, and CrowdStrike, to ensure seamless functionality and enhanced security across systems.
  • Strong project leadership skills: Ability to independently manage IT infrastructure projects from inception to completion, ensuring alignment with team goals and timely execution.
  • Advanced troubleshooting capabilities: Demonstrated expertise in diagnosing and resolving complex IT issues across diverse technologies, maintaining optimal performance for end users.
  • In-depth knowledge of endpoint security: Familiar with deploying and managing security protocols on macOS devices using tools like CrowdStrike to safeguard company data.
  • Excellent communication and collaboration skills: Strong ability to work with cross-functional teams, communicate technical solutions effectively, and contribute to an environment of continuous improvement.

Benefits & Perks:

We have a full package of competitive benefits and perks which include:

  • One-time home office set up stipend
  • Monthly Remote Work Enablement Stipend
  • Professional Development Reimbursement
  • Wellbeing Benefits (Headspace, etc)
  • Flexible paid time off, paid leave for new parents, and flexible work hours
  • Insurance for all employees (term life, personal accident, medical) along with medical insurance for their dependents
  • Employee stock options

About HackerRank:

HackerRank is a Y Combinator alumnus backed by tier-one Silicon Valley VCs with total funding of over $100 million. The HackerRank Developer Skills Platform is the standard for assessing developer skills for 2,500+ companies across industries and 23M+ developers worldwide. Companies like LinkedIn, Stripe, and Peloton rely on HackerRank to objectively evaluate skills against millions of developers at every hiring process, allowing teams to hire the best and reduce engineering time. Developers rely on HackerRank to turn their skills into great jobs. We’re data-driven givers who take full ownership of our work and love delighting our customers!

HackerRank is a proud equal employment opportunity and affirmative action employer. We provide equal opportunity to everyone for employment on the basis of individual performance and qualification. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

Notice to prospective HackerRank job applicants:
We’ve noticed fake accounts posing as HackerRank Recruiters on Linkedin and through text. These imposters trick you into paying them for jobs/providing credit check information.
Here’s how to spot the real deal:

  • Our Recruiters use @hackerrank.com email addresses.
  • We never ask for payment or credit check information to apply, interview, or work here. 

Thanks for your interest in HackerRank!

See more jobs at HackerRank

Apply for this job

14d

IT Operations Specialist

Agile ActorsChalandri,Attica,Greece, Remote Hybrid
agile ● scrum

Agile Actors is hiring a Remote IT Operations Specialist

Who we are

A coaching and learning ecosystem for talented and passionate tech professionals where you can find your next career goal in a diverse and multidisciplinary environment. At Agile Actors, you will experience continuous growth and development through coaching, learning and practice! An innovative self-paced personal development and rewarding model will support your advancement and along with the necessary tools, appropriate learning material, and real projects from organisations that are leaders of the industry (both domestic and international), such as RedHat, Swissquote, Austrian Post, etc, cultivate a continuous growth mindset!

Be part of both the customer’s and the Agile Actor’s team, providing high-quality deliverables for the former and contributing to the cultivation of an inclusive and developmental culture in the latter!

Who we are looking for

We are looking for passionate, multi-talented IT professionals with a strong technology background, as well as a great propensity for creative problem solving. Joining our local Scrum teams based in Athens, the successful candidate will work closely with domestic and international development teams in exciting and challenging projects!

Key Responsibilities:

  • Monitor applications and system resources (CPU, memory, storage) for performance and availability.
  • Respond to incidents, troubleshoot issues, and resolve recurring problems.
  • Plan and implement software updates, security patches, and maintenance tasks.
  • Analyze and fix operational bugs to maintain system stability.
  • Perform regular security audits and manage backups to ensure data protection and recovery.
  • Oversee access control, ensuring adherence to security guidelines.
  • Provide helpdesk support for end users and administrators via a ticketing system.
  • Manage user accounts and permissions while offering training and documentation as needed.
  • Monitor application capacity and optimize performance through system tuning and resource planning.
  • Ensure compliance with legal requirements (e.g., GDPR) and produce regular reports on system performance and incidents.
  • Support software changes by documenting, testing, and implementing new features, ensuring proper monitoring and compliance.
  • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
  • Proven experience in IT operations, systems administration, or a similar role.
  • Strong understanding of IT infrastructure, including servers, networks, and cloud environments.
  • Experience with monitoring tools (e.g., Nagios, Zabbix, or similar).
  • Knowledge of incident and problem management processes (e.g., ITIL framework).
  • Familiarity with security best practices, including backup and recovery management, patch management, and access control.
  • Ability to troubleshoot and resolve technical issues in a timely manner.
  • Excellent communication and customer support skills, with experience in providing technical support to users.
  • Ability to manage multiple tasks and prioritize in a dynamic work environment.
  • Familiarity with compliance standards such as GDPR, ISO 27001, or similar is a plus.

Why join us?

Join us if you enjoy being part of a people-centered culture that empowers you to work on the most important product; yourself! Continuously grow with the support of tech experts and maintain a matching skill set to market needs.

  • Personal Development Plan crafted with your dedicated coach
  • 360° continuous feedback model; drive your developmental pace
  • Unlimited personal training/learning budget to cover all your career developmental needs
  • Chapters (internal communities)-share knowledge, create training material, help others grow and shape our technological future
  • Vast roster of customers/accounts, providing more opportunities for growth and development within the AA ecosystem
  • Onboarding Buddy-Continuous support from day 1! A dedicated buddy to help you navigate through the first few weeks
  • Tailored remuneration package according to your level and expertise
  • Private Health Care insurance for physical wellbeing
  • Professional helpline for our professionals and their families for mental wellbeing
  • Flexible working conditions (fully remote work according to assigned account)

By clicking "Apply" for this Job, you agree that you have read and accepted our Data Protection Statement relating to job applicants and that you provide your consent for the processing of your personal data for the purposes described therein

See more jobs at Agile Actors

Apply for this job

15d

Senior People Technology Analyst

WebflowMexico City Remote
Webflow ● Bachelor's degree ● 5 years of experience ● c++

Webflow is hiring a Remote Senior People Technology Analyst

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. 

We’re looking for a Senior People Technology Analyst to play a crucial role in the implementation, maintenance, and optimization of Workday as well as the support and administration of additional People Technology systems and integrations that fall under the People Team’s purview. This role involves working closely with cross-functional teams and end-users to ensure the effectiveness of our People Systems.

About the role 

  • Location: Mexico City
  • Full-time 
  • Reports to: Manager, People Technology
  • The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
  •  (All figures cited below in MXN and pertain to workers in Mexico City)
    • 570600 - 750300 MXN

As a Senior People Technology Analyst, you’ll:

  1. System Implementation, Configuration and Integration Development
    1. Plan and execute medium-to-large size projects to enhance People processes; scope and develop new scalable processes as Webflow evolves
    2. Lead implementation and configuration of Workday and other People Systems functionality/modules as well as related integrations based on organizational requirements
    3. Ensure accurate setup of employee data, compensation structures, and People processes
    4. Act as an internal consultant, providing guidance and best practices on processes and technical build
  2. Reporting and Data Management
    1. Analyze complex data sets, generate reports, and provide insights to support strategic decision-making. Develop custom reports and dashboards as needed
    2. Collaborate with People Operations and cross-functional partners to ensure data integrity and quality across People systems
    3. Ensure compliance with relevant regulations and internal policies. Support audits and data integrity efforts
  3. End-User Support
    1. Provide support to end-users, addressing inquiries and issues related to People Technology functionality
    2. Troubleshoot and resolve technical problems within Workday, supported systems, and related integrations
  4. Training and Documentation
    1. Develop training materials and conduct training sessions for end-users on People systems, processes and best practices
    2. Maintain comprehensive documentation of system configurations, processes, and user guides to ensure knowledge transfer and continuity
  5. Continuous Improvement
    1. Actively participate in ongoing system enhancement projects to streamline processes
    2. Identify opportunities for process optimization and recommend solutions to enhance efficiency and user experience
    3. Maintain up-to-date and industry best practices knowledge of Workday and other People systems to contribute to the ongoing enhancements

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.That said, these responsibilities are just the start! At Webflow, we encourage you to contribute wherever your interests take you — and shape your role accordingly. 

About you 

Requirements

  • Minimum of 5 years of experience directly supporting Workday as a technical analyst, and 2+ years of exposure administering and supporting other people systems
  • Bachelor's degree in Human Resources, Business Administration or a related field, is preferred
  • Background in configuring and supporting key support HCM modules (i.e., Advanced Compensation module in Workday (especially compensation planning), Workday Time Tracking, and Workday Leave and Absence, Workday Benefits
  • Experience project managing technical projects from discovery all the way through to post-production support
  • Experience in identifying gaps in processes and supporting the enhancement and evolution of systems to ensure scalability
  • Preferred: 2+ years utilizing integration iPaaS tools (Zapier, Workato, Mulesoft)
  • Preferred: Familiar with troubleshooting/updating integrations using Workday Studio

You’ll thrive as a Senior People Technology Analyst at Webflow if you:

  • Believe the People function is a strategic partner and resource to not only execs, but all team members
  • Seek first to understand the needs and pain points of your cross-functional partners before prescribing solutions
  • Are comfortable delivering radical candor to your peers and superiors

Our Core Behaviors:

  • Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers
  • Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment
  • Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care
  • Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates

Benefits & wellness

  • Equity ownership (RSUs) in a growing, privately-owned company.
  • 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment
  • 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement
  • Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program
  • Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
  • Monthly stipends to support health and wellness, smart work, and professional growth
  • Professional career coaching, internal learning & development programs
  • 401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage
  • Discounted Pet Insurance offering (US only)
  • Commuter benefits for in-office employees

Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks unless otherwise required by law.

Remote, together

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor. 

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please reviewWebflow’s Applicant Privacy Notice. 

 

See more jobs at Webflow

Apply for this job

18d

Remote - IT Junior Support Engineer

The CreditNigeria, Remote

The Credit is hiring a Remote Remote - IT Junior Support Engineer

Join The Credit Pros for a 100% FULL-TIME REMOTE OPPORTUNITY:

Unlock Your Potential in the Thriving Credit Repair Industry!

Are you ready to take your career to new heights? At The Credit Pros, we believe that unique perspectives drive innovation and success. We're seeking talented individuals who are passionate, eager to learn, and thrive on fresh challenges. If you're ready to join a team that works hard and plays hard, look no further – you're destined to be a future TCP employee.

About Us:

The Credit Pros is a national leader in credit repair, dedicated to helping clients eliminate negative, inaccurate, outdated, and erroneous items from their credit reports. Our mission extends beyond repair – we educate clients on how the credit system works and empower them to proactively improve their financial well-being. As an Inc. 5000 company, we're at the forefront of industry growth, committed to building an exceptional organization that positively impacts the lives of both our clients and employees. Our dedication to excellence has earned us recognition as one of Inc. Magazine's top 50 places to work and a prestigious Smart CEO Magazine Corporate Culture Award.

Summary:

As an IT Junior Support Engineer, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and ensuring that our IT systems and infrastructure are running smoothly. 

What you'll be Doing

???? Provide Support to all company Departments with BYOD Devices

???? Remotely onboarding and Offboarding employees following protocols

???? Build and Validate SOPs

???? Provide technical support to customers via phone, email, and chat

???? Troubleshoot and resolve technical issues related to operating systems, software applications, and hardware

???? Manage and maintain IT systems and infrastructure, including password management, license control, and device management

???? Troubleshoot and resolve network issues, including network connectivity and routing problems

???? Support Microsoft Azure and other cloud-based services

???? Collaborate with other teams to resolve complex technical issues

???? Stay up-to-date with the latest technologies and trends in the IT industry

???? Collaborate and manage vendor relations

What we are looking for:

  • Remote fulltime availability 5-day work week (Mon-Fri in Eastern Time Mon-Fri 10-5 PM with 01 hour lunch.
  • Availability for a few hours over weekends on demand basis
  • Bring Your Own Device: You need to have a computer matching our requirements.
  • 3-5 years' experience of IT support &/or administration.
  • Experience working in a fast pace, high scaling startup environment.
  • Technical experience including but not limited to: Microsoft Azure, Password Management (Keeper), Operating System Trouble Shooting, Office 365, ATERA, AnyDesk, AWS Basics.
  • Customer first orientation, proactive approach to problem solving, detail oriented and self-driven
  • Excellent communication skills and solution-oriented mindset

What's in it for you!

  • Work with a Remote First digitally automated credit repair company which aims at helping Americans attain financial success
  • Fulltime permanent position offering 40+ hrs of work per week
  • Base Salary: $10/hour
  • Flexible Accruing Paid Time Off, Company Holidays, Birthday Time Off and others
  • Health, Dental and Vision Insurance

See more jobs at The Credit

Apply for this job

18d

Trainer, Technical Account Management

TaniumRemote, UK
Sales ● python

Tanium is hiring a Remote Trainer, Technical Account Management

The Basics:

At Tanium, our Trainer fulfils a necessary role in our organisation by enabling our customers and partners on the Tanium Platform. 

What You’ll Do:

  • Enable our customers and partners by 

    • Delivering technical instruction relevant to the basic and advanced operation of the Tanium Platform and associated Modules 
    • Increase operational efficiency through the technical enablement of customers 

We’re looking for someone with:

Education 

  • Associates degree or equivalent experience required 
  • BS degree in Computer Science, MIS, or similar experience a plus 

Experience and Skills

Must Have: 

  • 8+ years in the industry with solid technical skills in multiple areas such as networking, security, operations, scripting, and/or programming. 
  • Tanium Certified Operator (TCO) & Tanium Certified Instructor (TCI)
  • Experience in one or more of the following technical domains: Endpoint Security, Endpoint Support/Troubleshooting, Incident Response, Systems Management, Utility Scripting (bash, PowerShell, VBScript, Python). 
  • Experience managing enterprise customers and leading strategic pre-sales opportunities. 
  • Prior experience and breadth of knowledge needed to lead customers and internal teams. 
  • Has mastered many new concepts and technologies; continually striving to master the Tanium platform and modules. 
  • Critical thinking and problem solving;can break problems down into manageable, ordered piece parts and masterfully convey the problem statement and plan to others. Trainers think critically, spanning the customer lifecycle, and develop new capabilities on the Tanium platform with a high level of autonomy. 
  • Troubleshooting;has mastered enterprise-level troubleshooting. 
  • Good Judgement;takes self-governed, consistent, action to prioritize and weigh cost and value in order to determine the action most appropriately aligned with the Tanium and our mission. 
  • Independent;can work on the most complex problems; should be able to complete tasks that are not well documented; participate in projects specific to their current skills and follow established technical support procedures only requiring help on more complex initiatives or issues. 
  • Communication;have mastered executive communication and demonstrate emotional intelligence, and patience, in all forms of communication. Anticipate blockers and delays for their work and the work of others, and communicate appropriately before requiring escalation. Trainers also analyze whether tasks are the highest and best use of time and practices the redirecting of erroneous requests to re-focus on tasks that will accomplish the key business objectives. 
  • Influencing;demonstrate strong and consistent influence skills, working effectively with their team and strategic customers, to present logical and compelling arguments to enhance innovation and efficiencies. 
  • Leadership;constructively lead in recognizing when conditions have changed and the team needs to adapt. This requires an attitude and drive that also leads the team in spotting emerging trends and patterns quickly, solving hard problems, and generating creative solutions. Trainers have a deep sense of ownership in the work that they do, no matter how small the task. They are willing to jump into any effort to help the team succeed. Trainers actively seek out leadership opportunities, including leading other members of the team, without prompting from leadership. Trainers have a reputation within, and outside of, their team for being highly collaborative. They use this thinking to actively mentor and coach others to aid in their professional achievement and help avoid problems/high-risk behavior.  

Good to Have: 

  • Hands-on Tanium experience 
  • Tanium certifications (Tanium Certified Operator (TCO), Tanium Certified Administrator (TCA), Tanium Certified Instructor (TCI), Tanium Certified Specialist Cloud Deployment (TCSCD), Tanium Certified Professional Endpoint Management (TCPEM), Tanium Certified Professional Endpoint Risk and Security (TCPRS)) 
  • Relevant industry technical certifications (Google IT Support Professional Certificate, CISSP, MCSE, A+/Security+/Network+ combined, etc.) 

About Tanium 

Tanium, the industry’s only provider of converged endpoint management (XEM), leads the paradigm shift in legacy approaches to managing complex security and technology environments. Only Tanium protects every team, endpoint, and workflow from cyber threats by integrating IT, Operations, Security, and Risk into a single platform that delivers comprehensive visibility across devices, a unified set of controls, and a common taxonomy for a single shared purpose: to protect critical information and infrastructure at scale. Tanium has been named to the Forbes Cloud 100 list for six consecutive years and ranks on Fortune’s list of the Best Large Workplaces in Technology. In fact, more than half of the Fortune 100 and the U.S. armed forces trust Tanium to protect people; defend data; secure systems; and see and control every endpoint, team, and workflow everywhere. That’s the power of certainty. Visit www.tanium.com and follow us on LinkedIn and Twitter.

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

For more information on how Tanium processes your personal data, please see our Privacy Policy

See more jobs at Tanium

Apply for this job

19d

Information Security Intern

ATPCO1Herndon, VA, Remote

ATPCO1 is hiring a Remote Information Security Intern

Job Description

As an Intern, Information Security you will work with the Technology and  Security teams in support of security initiatives to secure enterprise information assets.  These teams work with stakeholders to deliver security solutions to protect ATPCO and customer resources.

 

Primary Responsibilities:

  1. Monitoring and Alerts:
    • Continuously monitor security systems for alerts.
    • Identify and analyze security alerts and incidents to determine threats and breaches.
  2. Network Surveillance:
    • Conduct regular surveillance of the network for any signs of potential attacks, suspicious activities, or irregularities that may suggest a security breach.
  3. Incident Handling:
    • Follow established escalation procedures for critical security events.
    • Maintain detailed incident documentation, including logs of activities and incident communication.
  4. Threat Management:
    • Proactively hunt for potential threats within the ATPCO environment.
    • Analyze the origin and potential impact of threats, and develop strategies to prevent or minimize damage.
  5. Security Configuration and Maintenance:
    • Configure and maintain security tools to ensure robust defense mechanisms are in place.
  6. Vulnerability Assessments:
    • Conduct vulnerability assessments of ATPCO assets.
    • Provide actionable guidance on remediation efforts to address identified vulnerabilities.

Qualifications

See more jobs at ATPCO1

Apply for this job

20d

IT Manager

BeamKuala Lumpur,Federal Territory of Kuala Lumpur,Malaysia, Remote Hybrid
Design ● slack ● AWS

Beam is hiring a Remote IT Manager

  • Device Security and Management
  • Purchase, setup, configure and maintain devices.
  • Setup policies on device lifetime and replacement process.
  • Determine, design, and administrate security policies. User Security, Management and Support
  • Manage communication (Gmail, Slack) security settings.
  • Handle user and group administration.
  • Determine guidelines and administer access of other key enterprise systems.
  • Enterprise account management (for our google corporate accounts).
  • Provide technical support on common issues and create better technical support resources and tools.
  • Work with peers to understand employee needs and improve the employee experience.
  • Work with peers to understand company enterprise IT requirements and find solutions. Software and Licenses
  • Manage licenses and general IT infrastructure costs and budgets, including Development Tools (e.g. GoLand) and Cloud Service Providers (e.g. AWS, GCP, Redash).
  • Experienced in IT Security, Data Center Operations, Cloud Migration IP Networking, etc.
  • Hands on experience administrating workplace tools such as Google Workspace, Slack, Zoom, etc.
  • Experience in designing, building, and operating multi country IT infrastructure.
  • Well plugged in and personally interested in the latest developments on workplace systems and technologies.

Join us to be part of the urban mobility and sustainable transportation revolution! We are a startup in every sense of the word. Expect autonomy, visibility, breakneck pace, cutting-edge technology, barriers to overcome and problems to solve. If you are one to lead the charge, smash through barriers and create a positive impact, we want to talk to you!

At Beam, here's what you can expect from us:

• Opportunity to make an impact by being part of a movement that will revolutionise transportation in cities.

• Be part of an organisation in hyper-growth mode with plenty of opportunity for personal development

• Flexible and inspiring workplace with a team of competent, motivated and fun co-workers

See more jobs at Beam

Apply for this job


Other Job subscriptions you might be insterested in