Available Locations: San Francisco, CA, Austin, TX, Denver, CO, New York, NY, Seattle WA

About the role

The Learning Management System Specialist is pivotal in overseeing the administration and technical management of our Learning Management System (LMS), with a strong focus on compliance training. In this role, you will utilize your expertise to optimize the LMS's functionality, streamline training processes, and ensure adherence to all compliance standards. Collaborating closely with cross-functional teams, you will design and implement innovative training solutions that engage learners effectively while fostering a culture of ongoing learning.

What you'll do

• System Management: Oversee the daily operations of the LMS, ensuring high availability and performance. Monitor system configurations and user access to maintain secure and efficient operations.
• Technical Support: Provide comprehensive technical support for training-related inquiries and user challenges within the LMS by diagnosing issues, troubleshooting problems, and implementing effective solutions as needed.
• Compliance Course Development: Work closely with compliance program managers and subject matter experts to create and maintain compliance training courses. Ensure that all content meets regulatory standards and is updated regularly in accordance with changing laws and policies.
• System Training: Create a training program for the People Team, admins, and learners to help everyone use the LMS effectively, covering easy-to-follow guides, best practices for scaling programs, and helpful resources to make navigating the system
• Documentation Maintenance: Ensure that all documentation related to LMS processes and training materials is regularly updated and easily accessible for administrators and stakeholders.
• Data Analysis: Analyze user engagement data related to training programs and compliance training to assess effectiveness and completion rates. Make recommendations for enhancements based on user feedback, compliance updates, and technological advancements.
• Releases & Roadmap: Conduct LMS capability assessments, contribute to the system roadmap and enhancements, test vendor releases to ensure new updates do not impact stakeholders, and inform administrators about upcoming changes.
• Collaboration: Consult with stakeholders on the best ways to set up their training programs and utilize the LMS for scaling, tracking completion, and extracting data.
• Continuous Improvement: Stay updated on trends in Learning technology, LMS developments, and regulatory changes affecting compliance training. Propose new features or integrations that can improve learning outcomes and ensure adherence to compliance standards.

Examples of desirable skills, knowledge and experience

• Experience: Minimum of five years of experience managing an LMS in a corporate setting, with a focus on compliance training preferred.
• Strong knowledge of various LMS platforms (Preferably Workday Learning).
• Proficient in troubleshooting technical issues related to software (e.g. Articulate, Udemy).
• Excellent communication skills, both verbal and written, with the ability to convey technical information clearly to non-technical users.
• Familiarity with regulatory requirements relevant to compliance training (e.g., Harassment & Discrimination, Government Contract Regulation, Privacy and Security).
• Have successfully developed a comprehensive Admin Training Program designed to upskill program managers across various functions within a decentralized support model.
• Exhibited strong proficiency in extracting and analyzing data across multiple organizational levels and programs. This expertise ensures precise and timely reporting, effectively supporting stakeholders and enhancing program outcomes

Compensation

Compensation may be adjusted depending on work location.

• For Colorado-based hires: Estimated annual salary of $110,000 - $134,000
• For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $121,000 - $147,000
• For Bay Area-based hires: Estimated annual salary of $126,000 - 154,000

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

What we want to accomplish and why we need you

Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations. Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year one. Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions.  Clinicians that use Suki already spend over 70% less time on administrative tasks, and we’re striving to do even better. Come and join us! 

We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctors. We’re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We’re confident enough to move fast and talented enough not to break things. Check out this short video to learn more about our mission and our culture.

What will you do every day?

As a member of the Customer Success team, your primary role is to design and develop training materials that help customers learn how to use our products.

You will be responsible for engaging with customer success managers, product managers, and marketing personnel to determine needs, develop new materials, update existing materials, and analyze their effectiveness. Developing strong relationships with these teams will be imperative to your success.

The training materials you can expect to create include PDF handouts, narrated videos, facilitator guides, and help articles. You will be responsible for ensuring that training materials are effective and tailored to the needs of the audience, which is primarily healthcare providers. 

We’re looking for a process-driven individual with a wide range of skills and experience in all stages of the instructional design process.

Ok, you're sold, but what are we looking for in the perfect candidate?

• Relationship building:Ability to communicate with professionalism and build trusted relationships with other departments.
• Instructional design:Ability to conduct needs assessments, develop learning objectives, choose instructional strategies, and develop final materials.
• Project management: Drive projects using instructional design methodologies and manage multiple simultaneous projects with competing priorities.
• Writing: Ability to convey complex topics in a succinct and clear manner. Ability to write narration for videos, help articles, and manage feedback.
• Video production: Experience recording screencasts and basic video editing. Experience with recording mobile devices is a plus.
• Audio production: Ability to record narration and edit it as necessary.
• Graphic design: Ability to create PDF handouts that incorporate text and graphics, with fine attention to detail.
• Adaptability: You thrive in a fast-moving organization that uses light-weight processes and cutting-edge technology to have a huge impact.
• High-Accountability:You can be counted on to consistently deliver high-quality work.
• Detail Oriented:You have a high degree of attention to small details along with the ability to quickly iterate.

Requirements:*

• Three years of instructional design experience
• Portfolio of projects
• Solid understanding of instructional design models and learning theories 
• Excellent writing skills and the ability to communicate clearly and succinctly
• Experience with screencasting and video editing
• Experience with narration and audio editing
• Proficient in Microsoft Office and Google Suite

This position can be remote and supports team members with customers across the United States. You are welcome to visit and/or work out of our office in Redwood City, California. One week a year, we gather for a company-wide retreat. Quarterly, we gather for an in-person working session at/near our office.

Tell me more about Suki

• On a roll:Named by Fast Company as one of the most innovative companies, named Google’s Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI.
• Great team:Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems.
• Great investors:We’re backed by Venrock, First Round Capital, Flare Capital, March Capital , and others. With our $55M Series C financing, we have the resources to scale.
• Huge market:Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it.
• Great customers:Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties.  Check out what one of our users says about how Suki has helped his practice.
• Impact:You’ll make an impact from day one. You’ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better. 

Please note: Applicants must be currently authorized to work in the United States on a full-time basis.

Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way and we look forward to growing our team with these shared values. In compliance with the State of California Pay Transparency Law, the base salary range for this role is between $90,000 - $120,000 in CA. This range is not inclusive of any discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

Instructional Designer 

 In this role, you will build content for eLearning courses to train employees, customers, and implementation partners on the product and techniques to optimally deploy Anaplan. You will report to Sr. Director, Academy Global Programs & Tools and work closely within a core instructional design and delivery team, partnering with Customer Success, Product, Marketing, Alliances, and Sales Enablement teams to transform raw content into meaningful and effective training solutions. 

The ideal candidate is a highly motivated, organized individual with experience implementing multidimensional platforms. 

Job Responsibilities 

• Stay current with all new Anaplan standard methodologies and software improvements to ensure learning content is kept up to date. 

• Conduct research and collaborate with subject matter experts from Customer Success, Product, Marketing, Alliances, and Enablement to define and document learning objectives. 

• Transform raw source content from SMEs into instructional material, including eLearning courses and classroom training curriculums, designed to optimize learning. 

• Continually improve training delivery based upon feedback from course participants and mentor team members on feedback received. 

• Learn unreleased product or program content quickly and be prepared to deliver quality training on release. 

• Ability to be flexible with modality and time requirements to meet customer needs for training. 

• Special assignments and other duties not specifically stated may also be assigned. 

• Work within LMS and instructional design platforms to ensure quality learning experience. 

Job Qualifications 

• Minimum 5 years’ experience in instructional design. 

• Experience working in instructional design in a high-tech environment. 

• Experience with Anaplan preferred. 

• Experience with learning tools, such as Articulate Storyline and Adobe Captivate. 

• Strong oral and written communication skills and high attention to details. 

• Passion for learning, teaching, and constant improvement. 

• Familiarity with adult learning principles, learning theories, and instructional methodologies. 

• Ability to communicate concepts in a concise, logical manner so students can absorb and retain. 

• Ability to translate from model-building in Excel to multi-dimensional technologies. 

• Understanding of data integration (inbound and outbound). 

• Flexibility to prioritize multiple activities simultaneously 

Your impact

As a Customer Education Specialist, you will play a crucial role in developing and delivering high-quality content to Handshake's employer partners. Your goal is to ensure their success by empowering them to effectively use the platform. This position can be remote or based in San Francisco or New York.

You'll collaborate closely with teams across the organization, including customer success, marketing, sales, and support, to deliver exceptional customer experiences. Your work will involve creating engaging live and digital training materials that drive self-service learning and contribute to our business growth.

You'll have the autonomy to take initiative and develop innovative solutions that provide the best possible learning opportunities for our employer partners.

Your role

Content Creation & Product Knowledge

• Develop engaging content (videos, checklists, tutorials, office hours) that aligns with our brand and helps customers optimize their use of Handshake via Pathfinders.

• Create content in response to common customer questions, concerns, and objections to provide a self-service learning experience.

• Design, develop, and edit videos for customer access and use.

• Enhance and expand our course offerings in the Learning Management System (Skilljar) to cater to customers with varying technical skills.

• Identify, diagnose, and resolve customer issues related to data health, recruitment goals, and feature usage through course offerings.

• Gain a deep understanding of the early talent recruiting space (operations, structure, workflows, and metrics) to inform content development.

• Contribute to brainstorming and developing new areas for our education program.

Training Development & Execution

• Identify training needs by analyzing the platform, collaborating with product teams, and gaining a deep understanding of customer requirements.

• Leverage data analysis (support ticket submissions, customer usage) to prioritize content creation.

• Build strong relationships with key partners to conduct focus groups and gather additional insights for content development.

• Adapt and update content/course offerings to meet evolving customer and product needs.

• Deliver engaging and dynamic training sessions to a diverse audience, including operators, directors, and groups of varying sizes.

• Translate complex technical information into clear and understandable language or step-by-step guidelines.

Partner & Training Performance Analysis Success

• Develop strategic plans and guidelines to measure customer education outcomes and ROI.

• Ensure successful training implementation for new employer partners, working closely with Customer Success Managers and Implementation Managers, and track course usage and completion.

• Conduct gap analyses to identify opportunities for improving product adoption rates.

• Track training impact on product adoption, customer health, and course engagement through in-depth data analysis.

• Analyze feedback to identify customer needs and make informed decisions on course updates.

• Contextualize and interpret data considering factors like industry trends, higher education landscape, historical relationships, and product features to provide actionable recommendations through training.

Cross Functional Work

• Collaborate closely with the EDU Customer Education counterpart to ensure new training courses are aligned across EMP and EDU.

• Lead training program development from initial concept to final delivery, involving cross-functional teams and creating engaging materials (slide decks, worksheets, videos, activity guides).

• Collaborate with Product, Marketing, Sales, Success, and Support to enhance customer value and share insights from training engagements to support other teams (webinars, promotional assets, content).

• Deliver tailored presentations to key stakeholders across the business to share customer education insights (ex. completion rates, ticket reduction, session hours dedicated to training, etc).

Your experience

• 3+ years of training experience, delivering both live, in-person and virtual training.

• Proven experience in designing training courses using a learning management system.

• Deep understanding of instructional design theory and learning principles.

• Demonstrated experience with SaaS applications or the ability to quickly learn new technologies.

• Familiarity with reporting tools and strong data analysis skills.

• A proven ability to manage multiple tasks and priorities simultaneously.

• Ability to drive customer onboarding, implementation, and adoption through effective training.

Bonus areas of expertise

• Experience in or a deep understanding of the higher education landscape and adult learning principles.

• Experience with the Handshake platform or a proven ability to quickly learn complex systems.

• Experience in early talent recruiting or a related field.

Compensation range

• $131,750 - $189,262

Our team is committed to enhancing physician and patient quality of life through Elation, a SaaS cloud-based clinical platform. Since inception, we’ve been focused on building a world-class technology solution that creates an experience of delight and ease for physicians, and that our users love.

The Learning and Development Manager will be responsible for designing, implementing, and overseeing comprehensive manager training and development programs across the organization. This role involves assessing training needs, creating engaging learning materials, and facilitating impactful training sessions that enhance managerial skills, leadership capabilities, and overall performance.  You will collaborate with senior leaders and key stakeholders to ensure our learning and development strategies align with organizational goals and foster a culture of continuous improvement. This is a remote-based position.

Key Responsibilities:

Manager Training Program Development:

• Design, develop, and deliver manager training programs and workshops tailored to a wide range of people leaders, including new managers, mid-level managers, and senior leaders.  You will also create and deliver content aimed at developing leadership behaviors in our individual contributors.
• Facilitate training sessions, workshops, and asynchronous content, both in-person and virtually, using engaging methods and interactive techniques.
• Provide coaching and mentoring to managers to reinforce learning and support their development.
• Engage and motivate individuals and groups.
• Collaborate with other departments and stakeholders to ensure training programs are integrated with overall organizational initiatives.
• Conduct needs assessments to identify skills gaps and training requirements for people managers.
• Analyze training effectiveness through feedback, assessments, and performance metrics to continuously improve program content and delivery.
• Establish clear and measurable learning outcomes for all content created.
• Solve problems and troubleshoot unique situations.

Leadership and Career Development:

• Partner with senior leadership to identify development needs that align with the company's strategic goals and values.
• Collaborate with People Ops, Talent Acquisition, Enablement and business leaders to identify learning needs and develop solutions that support organizational goals.
• Foster a culture of learning and continuous improvement within the organization.
• Support succession planning and career development initiatives by identifying and nurturing high-potential people leaders.

Qualifications:

• Bachelor’s degree in Human Resources, Organizational Psychology, Business Administration, or related field - Master’s degree or relevant certifications preferred
• Minimum of 5 years of experience developing and leading L&D programs with a focus on manager training and leadership development 
• Proven track record of designing and delivering effective training programs to a remote employee base
• Strong knowledge of adult learning principles and instructional design methodologies
• Excellent facilitation, presentation, and communication skills
• Analytical skills to measure and report on training effectiveness and ROI
• Ability to work collaboratively with diverse teams and stakeholders
• Proficiency in learning management systems (LMS) and other training tools
• Proven project management and organizational skills

Salary: $90,000 - 100,000/yr USD

Elation welcomes individuals from all backgrounds and walks of life. Elation is proud to be an Equal Opportunity Employer and is dedicated to creating and maintaining a diverse and inclusive work environment.

We are committed to equal opportunity for all employees and applicants, and value individuals with diverse perspectives including, but not limited to: race, color, religion, sex, sexual orientation, socioeconomic status, age, gender identity or gender expression, national origin, disability or veteran status.

Elation also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. We firmly believe a strong culture that supports a diverse and inclusive workforce allows us to achieve Elation’s mission of helping independent primary care thrive.

As a healthcare technology company whose mission is to support IPCPs and frontline healthcare workers, and as a tight-knit company where we have the utmost concern and care for our team members, Elation Health has adopted a Mandatory COVID-19 Vaccination Policy. 

This policy will comply with all applicable laws and is based on guidance from the Centers for Disease Control and Prevention and local health authorities.

We will not require any candidates to be vaccinated in order to interview for our open positions, but all new hires at Elation will be required to share a copy of their vaccination certification or present documentation to request an exemption. 

In compliance with the EEOC, any team member in need of an exemption from this policy due to a medical reason, or because of a sincerely held religious belief must provide People Ops (hr@elationhealth.com) with appropriate documentation. For a medical exemption, we require a doctor’s note, and for a religious exemption, we require a note from the team member outlining the request.

About us:

Parsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.

The opportunity:

The Manager of Learning and Development (L&D) at Parsley Health is a key driver in enhancing our clinical team's capabilities through strategic and hands-on initiatives. This role is instrumental in ensuring our clinical teammates are onboarded and supported and can provide best-in-class care to our members. Collaboration with other departments is key to the success of this role.

This is a part-time position entailing ~20 hours/week and reports into the SVP, People & Culture.

What you’ll do:

• Project manage the onboarding process for clinicians, ensuring seamless integration and alignment with clinical standards. Maintain the Fellowship and update as needed, coordinate the Fellowship Lite programming to ensure high standards of clinical education. Track participation, effectiveness, and user satisfaction with the program. 
• Manage and run the Quarterly L&D Day program, continuously refining and identifying new opportunities to engage teams and measure success. Track participation, effectiveness, and provider satisfaction.
• Partner with the P&C team and cross-functional stakeholders to design and implement comprehensive learning programs, integrating both within and outside the Learning Management System (LMS).
• Oversee the Learning Management System, optimizing its utilization and enhancing platform engagement. Track usage, learner satisfaction, and content effectiveness.
• Manage and optimize relationships with external learning organizations, including the Institute for Functional Medicine, the School of Applied Functional Medicine, and UpToDate.
• Manage and update onboarding content and modules for other departments, outside of the clinical team. 

What you’ll need:

• 4-5 years experience in a learning, development, training or knowledge management function
• Experience partnering with clinical staff
• Attention to detail with excellent organizational and project management skills
• Ability to prioritize issues and identify opportunities for ‘quick wins’
• Comfort with technology and the ability to rapidly innovate new solutions using tools like Excel, Looker and Lessonly
• Compassionate collaboration
• An enthusiastic and grounded attitude
• Excellent time management skills with a proven ability to meet deadlines
• BS/BA Degree

Benefits and Compensation:

• 401K + Employer Matching
• Flexible work environment

Parsley Health is committed to providing an equitable, fair and transparent compensation program for all employees.

The starting hourly rate for this role is $45/hour-$55/hour, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.

At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. 

Important note:

In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an@parsleyhealth.comemail address to guide you through our interview process. 

    Please note: 

• We will never communicate with you via Microsoft Teams
• We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment

We look forward to connecting!

#LI-Remote

About Life360

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app and Tile tracking devices empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 66 million monthly active users (MAU) across more than 150 countries. 

Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends that basically are family). 

Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.

Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above. 

About the Job

As the Senior Learning & Development Specialist, you will work closely with the Sr Director, Talent & Development to drive the success of organizational L&D initiatives, ensuring our employees are equipped with the skills necessary to excel and grow in their roles. This role will serve as a talent solutions learning consultant, partnering closely with leaders and HR business partners to deliver relevant development solutions to address upskilling, promote professional development, and strengthen leader capabilities across the organization.

The US-based salary range for this position is $120,000 to $165,000. We take into consideration an individual's background and experience in determining final salary- therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

What You’ll Do

• Drive the implementation of the company L&D Strategy
• Mature existing learning and development programs for first time managers and mentorship programs.
• Lead the design and development of learning initiatives using internal and external platforms to create comprehensive learning campaigns aimed at building internal capabilities.
• Facilitate  leadership development programs, leadership development, and company-wide initiatives focused on enhancing organizational effectiveness.
• Collaborate with Talent Partners and deliver learning solutions that drive upskilling in alignment with other talent management processes.
• Develop and maintain L&D dashboards and measurements to track key performance indicators (KPIs) and demonstrate ROI.
• Research and benchmark relevant best practices, and recommend specific technologies, programs, processes, tools, and methodologies to address strategic objectives

What We’re Looking For

• 6+ years of  experience in designing, developing, and delivering learning and development programs in a fast-paced environment, using a variety of methods of delivery and measures of effectiveness.
• Ability to partner effectively with leaders and People team to design and deliver learning and development solutions.
• Experience facilitating training and development sessions across a global environment, effectively engaging diverse audiences at all levels.
• Effective communication and interpersonal skills.
• Demonstrated ability to create and deliver high-quality learning content that may be delivered by you or others.
• Strong project management skills and the ability to manage multiple priorities across multiple time zones, geographies, and stakeholders.

Our Benefits

• Competitive pay and benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for employees)
• 401(k) plan with company matching program
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well being
• Flexible PTO, 13 company wide days off throughout the year
• Winter and Summer Week-long Synchronized Company Shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership for your preferred circle
• Free Tile Products

Life360 Values

Our company’s mission driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference 

• Be a Good Person - We have a team of high integrity people you can trust. 
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Before Metrics - We focus on building an exceptional experience for families. 
• High Intensity, High Impact - We do whatever it takes to get the job done. 

Our Commitment to Diversity

We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.

We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.  

We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!

#LI-Remote

____________________________________________________________________________

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. 

We are seeking a creative and versatile Instructional Designer for Customer Education to join our dynamic team. The ideal candidate will be passionate about empowering users through education, possess a strong background in curriculum development, and have experience with customer education for enterprise SaaS. As an Instructional Designer, you will play a key role in designing engaging and effective learning experiences tailored to our diverse user base.

About the role 

• Location: Remote-first (United States)
• Full-time
• Permanent 
• Exempt status
• The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills. 
  • United States  (all figures cited below in USD and pertain to workers in the United States)
    • Zone A: [$110,000-$147,500]
    • Zone B: [$103,000-$138,500]
    • Zone C: [$97,000-$130,000]

Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

• Reporting to the Curriculum Manager

As an Instructional Designer, you’ll:

• Design and develop engaging and interactive learning materials, including but not limited to online courses, tutorials, videos, text, and instructor-led training, to support Webflow user education initiatives.
• Utilize a variety of instructional design models, approaches, and tools, as well as best practices in creating engaging content from outside of instructional design, to create effective learning experiences. Incorporate multimedia elements, interactive exercises, and real-world scenarios to enhance the relevance and impact of learning materials.
• Optimize learning content for various platforms and devices. 
• Make recommendations for tools and approaches to enhance the educational value of course materials or improve the efficiency of the production process. 
• Collaborate closely with the Curriculum Manager, subject matter experts, product managers, and customer success teams to identify and understand Webflow user training needs and objectives.
• Stay abreast of industry trends, emerging technologies, and best practices in instructional design and customer education to continuously improve and innovate our educational offerings.
• Manage multiple projects simultaneously, prioritize tasks effectively, and meet deadlines in a fast-paced, dynamic environment.

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you 

You’ll thrive as an Instructional Designer if you have:

• Proven experience in instructional design, curriculum development, or related roles, preferably for enterprise SaaS.
• Strong creative and visual design skills with the ability to translate complex concepts into engaging and visually appealing learning materials.
• Proficiency in instructional design principles, adult learning theory, and educational technologies.
• Proficient with Webflow, or willing and able to become familiar with the technology.
• Experience with learning management systems (LMS) and content authoring tools.
• Excellent written and verbal communication skills, with the ability to convey complex concepts in a clear and engaging manner.
• Collaborative team player with strong interpersonal skills and the ability to work effectively in a cross-functional team environment.

Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Research shows that you may still be considered for a role if you meet just half of the requirements.

Our Core Behaviors:

• Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers
• Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment
• Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care
• Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately-owned company
• 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment
• 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement
• Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program
• Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
• Monthly stipends to support health and wellness, smart work, and professional growth
• Professional career coaching, internal learning & development programs
• 401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage
• Discounted Pet Insurance offering (US only)
• Commuter benefits for in-office employees

Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks unless otherwise required by law.

Remote, together

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor. 

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please reviewWebflow’s Applicant Privacy Notice.